Business Development- (Executive/Manager)

Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.

Our mission is to transform organizational cultures and achieve justice by creating environments where every individual is valued and feels a sense of belonging. Through providing training for workplace inclusion, understanding microaggressions, mitigating bias, and cultural literacy, Springer Capital seeks to eliminate bias and establish a just, fair working environment.

As an Operational Accounting Intern, you will be focusing on supporting day-to-day accounting operations, including processing transactions, reconciling accounts, and assisting with financial reporting. Your role will involve maintaining accurate financial records, preparing documentation for audits, and ensuring compliance with internal controls. Since operational accounting impacts all areas of the organization, you will have the opportunity to collaborate with various teams across Springer Capital, gaining exposure to both finance and cross-department workflows.

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

As a DevOps Engineer with experience in Kubernetes, you will be responsible for leading and managing a team of DevOps engineers in the design, implementation, and maintenance of the organization's infrastructure. You will work closely with software developers, system administrators, and other IT professionals to ensure that the organization's systems are efficient, reliable, and scalable. 

Specific responsibilities will include: 

• Leading the team in the development and implementation of automation and continuous delivery pipelines using tools such as Jenkins, Terraform, and Ansible. 
• Managing the organization's infrastructure using Kubernetes, including deployment, scaling, and monitoring of applications. 

• Ensuring that the organization's systems are secure and compliant with industry standards. 
• Collaborating with software developers to design and implement infrastructure as code. 
• Providing mentorship and technical guidance to team members. 
• Troubleshooting and resolving technical issues in collaboration with other IT professionals. 
• Participating in the development and maintenance of the organization's disaster recovery and incident response plans. 

To be successful in this role, you should have strong leadership skills and experience with a variety of DevOps and infrastructure tools and technologies. You should also have excellent communication and problem-solving skills, and be able to work effectively in a fast-paced, dynamic environment. 

Note: This is an “Equity-linked Founding Member Role”. We are targeting a $100Bn+ Addressable Market (D2C e-commerce) enabling tremendous wealth creation for founding team members.

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What’s your favorite chocolate? Something from the house of Cadbury’s, Nestle or Amul? But did you know there are more than 100 Indian D2C Brands that have launched more than 1000 variants of Bars and Chocolates?
In Fact, there are more than 10,000 Indian D2C brands that have launched lakhs of exciting new-age products across Food, Beverage, Beauty and Wellness!

Want to try them for free? That’s good enough a reason to Signup on Blingg https://blingg.app.link/install">Here.

But how about we enable the discovery of these exciting D2C Brands and their products to millions of Indian consumers…well that’s what we are aiming to do.

About Blingg: 

Blingg is India’s first D2C Trials Membership at just Rs.99 built for urban millennials. Blingg delivers a customized box of products from new DTC brands for you to sample across Food, Beverage, Beauty, Personal Care and Wellness.

We are a team of 6 but our goal is singular - to democratize discovery and user acquisition for d2c brands. We are revolutionizing e-commerce in India, one BlinggBox at a time, you can hop on board and make it a whole lot better with your passion, skills and experience.

About the Role: 

For a product that brings two worlds together, Users and D2C Brands, the need for a seamless, robust and enticing experience is the key. That’s where you and your technical experience and expertise come in. Our hunt is for a techie at heart, who has done this before and has built an app/platform which is both simple and intuitive.

We are revolutionizing e-commerce, one BlinggBox at a time, you can hop on board and make it a whole lot better with your skills and experience.

Technical Requirements:

->3 - 6 years of proven working experience in Core Flutter + Android + iOS development and deep proficiency with MySQL, Linux and JavaScript or similar languages.

->Hands on Experience with Firebase, AWS, RDMS, Git

->Relevant Backend experience: Nodejs, Postgres/MySQL Or Algorithms

->Experience with third-party libraries and APIs

->Hands-on engineering experience with modern software stacks, cloud-based platforms, and high-stakes infrastructure.

-> Previous experience of work in early-stage startups is highly preferred.

-> Demonstrated ability to work independently and make decisions with minimal supervision.

What Will You Do?

->Taking responsibility for the overall planning, execution, and success of product releases.
->Taking responsibility for the complete architecture of the product ->Driving the adoption of best practices & leading code reviews, design reviews, and architecture
->Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create
->Implementation of long-term technology vision for Blingg

What’s in it for you?

• Once in a lifetime opportunity to Build, Manage, Lead and Blitzscale D2C Commerce
• We are targeting a $100Bn+ Addressable Market (D2C e-commerce) enabling tremendous wealth creation for founding team members.

• Super Attractive ESOPs+ Salary

The desired candidate must have 6+ years of total experience in Web Applications Development with good expertise in MEAN, MERN Stack (MongoDB, ExpressJS, AngularJS, Node.js, React.js), strong development and coding skills, good analytical and problem-solving skills. 

**Responsibilities**

- Coding and Development. The desired candidate will be responsible for developing next-generation web applications & software products

- Analyzing requirements, problems and solving them with the best solution

- Producing high-quality code without much supervision and on-time delivery

- Working in a cross-functional team, collaborating with peers during the entire SDLC
- Defining code architecture decisions to support a high-performance and scalable product

**Technical Skills**

- In-depth knowledge of MongoDB, AngularJS, Node.js, React.js and good work experience in MEAN /  MERN Stack.

- Should have good experience in back-end development with Node.js

- Experience implementing front-end applications using HTML5, Angular and / or React, LESS / SASS.

- Good knowledge of OOPS concepts, Web Development Concepts, HTML, JSON, REST API development.

- Strong coding skills, good analytical and problem-solving skills

**Non-Technical Skills**

- Must have good oral and written communication skills

- Must be dedicated to delivering high-quality work and adhering to timelines

- Must be a good team player, good learner and a self-starter

- Must have the ability to work independently
- Must be creative enough to bring fresh ideas

• Must have knowledge in Angular or React frontend and Node JS
• Write reusable, testable, efficient code
• Knowledge of creating front-end applications using HTML5, CSS, and Javascript.
• Candidates should have Knowledge of recent Angular versions and should be comfortable working independently.
• Should have working experience with database modeling, ability to plan DB schema and write queries with ease(MongoDB, MYSQL, Redis)
• Implementation of security and data protection
• Comfortable working with Git/Github
• Ability and willingness to manage multiple projects and tasks.