Business Developer

Role: Tele-Calling Executive

Experience: Freshers - 3 Years with good comm skills

Location: Noida

Key Responsibilities:

• Make outbound calls to prospective customers and handle inbound inquiries.
• Explain company products/services clearly and professionally.
• Understand customer requirements and qualify leads.
• Generate interested leads and schedule meetings/site visits for the sales team.
• Maintain accurate records of calls, leads, and follow-ups in CRM/Excel.
• Conduct timely follow-ups with potential customers.
• Track call outcomes and submit daily/weekly performance reports.
• Coordinate with sales and internal teams to ensure smooth customer handling.
• Build and maintain positive customer relationships.

Skills & Attributes:

• Minimum Qualification: Graduate (Mandatory).
• Good communication and interpersonal skills.
• Strong convincing and negotiation skills.
• Lead generation and lead qualification ability.
• Understanding of sales funnel and customer lifecycle.
• Ability to handle objections and nurture prospects.
• Strong follow-up and relationship-building skills.
• Basic computer knowledge (MS Excel, CRM tools preferred).
• Target-oriented mindset.
• Prior experience in tele calling, customer service, or lead handling preferred.

Work Location:

• Sector 90, Noida, Uttar Pradesh 201305

Job Description – SAP Solution Architect

LOCATION

Delhi (travel readiness outside home residence is important)

EXPERIENCE

12+ years

About the Role:

The SAP Solution Architect is responsible for designing, implementing, and maintaining SAP

solutions that align with business objectives. This role ensures seamless integration of SAP

systems with existing enterprise applications, optimizes performance, and provides strategic

guidance on SAP technologies.

Key Responsibilities

• Solution Design & Architecture

o Develop SAP solution strategies, architectural designs, and implementation plans.

o Analyze current technology infrastructure and align it with business strategy.

o Define and enforce SAP solution standards, procedures, and best practices.

• Implementation & Integration

o Configure and customize SAP modules (e.g., S/4HANA, SAP ERP, SAP Fiori).

o Ensure compatibility of system components and integration with other enterprise

systems.

o Lead testing, debugging, and performance tuning of SAP applications.

• Upgrade Expertise

o Should have knowledge and hands-on experience in SAP upgrades, including

planning, execution, and post-upgrade validation.

• Governance & Compliance

o Conduct regular system audits to ensure compliance with standards and regulations.

o Manage risks related to SAP solutions and ensure adherence to security protocols.

• Collaboration & Leadership

o Work closely with stakeholders, developers, and analysts to meet business

requirements.

o Provide technical leadership and guidance throughout the project lifecycle.

o Design and implement training programs for end-users.

• Continuous Improvement

o Evaluate emerging SAP technologies and recommend adoption strategies.

o Drive system upgrades, enhancements, and optimization initiatives.

Confidential

Required Skills & Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field.

• Experience: 10+ years in SAP implementation and architecture; experience with SAP

S/4HANA preferred.

• Technical Skills:

o Expertise in SAP modules and integration tools (SAP PI/PO, SAP Cloud Platform

Integration).

o Knowledge of ABAP, SQL, and system performance tuning.

o Experience in SAP upgrade projects (technical and functional).

• Soft Skills:

o Strong analytical and problem-solving abilities.

o Excellent communication and stakeholder management skills.

o Leadership and team mentoring capabilities.

• Certifications: SAP Certified Solution Architect or SAP Certified Technology Associate

(preferred).

Looking for an analytical and detail-oriented research analyst to assist in improving the operations and decision-making of our business. The research analyst's responsibilities include researching, collecting, analyzing, and interpreting data, and using the data to guide the business's decision-making. A research analyst should be prepared to work in various sectors, such as marketing, business operations, and finance.

To be a successful research analyst, you should have excellent mathematical, critical thinking, and communication skills. You should be flexible and able to work independently or in a team.

Responsibilities:

• Analyzing past operations' results and performing variance analyses.
• Identifying and analyzing trends and forecasts and recommending improvements to the business processes.
• Researching market trends, conducting surveys, analyzing data from competitors, and analyzing the business's operations, expenditures, and customer retention to identify patterns of potential issues or improvements.
• Using data analysis and interpretations to guide the decision-making of the business.
• Using operations data to develop pricing models and identify areas for improvement.
• Using statistical, economic, and data modeling techniques and tools.
• Organizing and analyzing data, creating charts and graphs, and presenting your findings to the leadership team.
• Providing recommendations to improve future business operations.
• Organizing and storing data for future research projects.
• Testing processes, policies, and protocols for efficiency and improvements.

Qualifications & Experience: -

• Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
• 2+ years providing customer-facing technical support (ITOM applications).
• Good Communication Skills.

To be successful in this role, we need someone who has:

• Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
• Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
• Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
• Strong troubleshooting/root cause isolation skills
• Demonstrated creative problem-solving approach and strong analytical skills
• Must be proficient with analyzing log files and standard debugging concepts.
• Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
• Excellent communication skills (verbal and written).

Preferred: - 

• Solid understanding of object-oriented programming skills (Java strongly preferred)
• A fundamental understanding of ITOM, CMDB and ITIL business process. 
• Experience providing web development support is highly desirable.
• Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
• Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
• Previous experience in software development(or) software consulting.
• Experience supporting and troubleshooting infrastructure level issues.

Senior – Software Engineer (Microsoft Technologies)

About Kanerika

Who we are

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Cofounded by Wharton Business School Alumnus, our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

·       Best Place to Work 2022 & 2023 by Great Place to Work®

·       Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

·       NASSCOM Emerge 50 Award in 2022

·       Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

·       Featured as Data Analytics Services provider at Good Firms  

Working for us

Kanerika is rated 4.8/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. 

Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

We are looking for you

We are rapidly expanding in the Analytics, AI & Intelligent Automation space working with global clients to solve their high-priority business needs through various technologies including .net core, c# and related Microsoft technologies.  We are looking for an experienced Full Stack .Net Technology Development experienced professional to accelerate this growth and expand the Microsoft Technology practice across various technologies like .NET , C#, Azure SQL, REST APIs, Web Services, Azure, ASP.NET Razor Pages , Blazor, Azure API Management, Azure Functions, MSAL, Entra ID and other MS analytics technologies.

You must have experience in building high-performing, scalable, enterprise-grade automation solutions as well as either managed or aspired to manage small to big size technology teams. We are looking for you if you are a team player, a customer-focused, self-motivated, and responsible individual who can work under pressure with a positive attitude. You should have good verbal and written communication skills. You should be process-oriented and demonstrate the quality first approach.

Job Location – Hyderabad

What you’ll bring

·       B. Tech. computer science or equivalent

·       5 – 12+ years of experience in a handson- technical role, ideally for a lead system integrator(s).

·      Hands-on experience in software design, development, testing and system integration

·       Strong knowledge of Object-Oriented Analysis and Design

·       Hands-on experience with Microsoft technologies, specifically: .NET Core, C#, ASP.NET MVC, Entity Framework, ADO.Net, Web API. Entity Framework Core, SQL Server, Mongo DB, JSON/XML, RESTful and SOAP-based web services, Angular, HTML, CSS, jQuery.

·       Excellent problem-solving skills

·       Ability to develop solution architecture designs, demos and present them to clients and other stakeholders

·       Ability to prioritize and plan complex work in a rapidly changing environment with result orientation to deliver organizational benefit

·       Strong conceptual and analytical skills with demonstrated outside-the-box problem-solving skills

 What you will do

Key Responsibilities includes:

·       Design, Architect and Build  .Net applications in Logistics/Insurance Domains 

·       Mentor Team members 

·       Prioritize and plan complex task and deliver with consistent updates without follow-ups

·       Work independently with less monitoring

·       Enable pre-sales to complete the proposal with right technical solutions and architecture 

·       Build Case studies of every project that you will execute and deliver

·       Actively Participate in organization wide initiatives in hiring new talents, marketing drives etc.

·       Collaborate with peer leaders and contribute to company’s growth

·       Participate in Learning & Development Initiatives (offsites) for leaders at Kanerika

·       Define performance and business goals for team members and review them on monthly basis

·       Review and Enforce HR processes for the team members 

Employee Benefits.

Kanerika offers an excellent performance-linked incentives to high performing individuals. As an Engineering manageryou will be working on company’s products, research & development and impacting revenues and scaling.

1. Culture:

·       Open Door Policy: Encourages open communication and accessibility to management.

·       Open Office Floor Plan: Fosters a collaborative and interactive work environment.

·       Flexible Working Hours: Allows employees to have flexibility in their work schedules.

·       Employee Referral Bonus: Rewards employees for referring qualified candidates.

·       Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

·       Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.

·       Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

·       GMC and Term Insurance: Offers medical coverage and financial protection.

·       Health Insurance: Provides coverage for medical expenses.

·       Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

·       Company-sponsored family events: Creates opportunities for employees and their families to bond.

·       Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

·       Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

·       Company-sponsored outings: Organizes recreational activities for employees.

·       Gratuity: Provides a monetary benefit as a token of appreciation.

·       Provident Fund: Helps employees save for retirement.

·       Generous PTO: Offers more than the industry standard for paid time off.

·       Paid sick days: Allows employees to take paid time off when they are unwell.

·       Paid holidays: Gives employees paid time off for designated holidays.

·       Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

·       L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.

·       Leadership Program with IIM – Shortlisted leaders to participate in leadership program with Indian Institute of Management.

·       Mentorship Program: Offers guidance and support from experienced professionals.

·       Job Training: Provides training to enhance job-related skills.

·       Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

·       Promote from Within: Encourages internal growth and advancement opportunities.

Responsibilities

Develop high quality, secure, stable code for use in products and solutions for

customers, making it easier for other developers to maintain, enhance, reuse,

and localize

Work with Product Owner and/or Product Manager/Team to understand and help

refine functional requirements for new products

Develop and outline architecture and relationships between subsystems and

participates in review of those designs

Investigate and, if necessary, prototype technologies and algorithms relating to

the task

Break down a large problem into smaller components and provide a clear

solution for each piece

Ensure new code, feature or software product meets performance goals/metrics

Research external best practices and emerging technologies for possible

incorporation into company products and methodologies

Write and maintain the code following Test-Driven-Design principles

Minimum Qualifications

Bachelor’s degree in any Engineering discipline from reputed engineering

college

5 to 7 years of strong programming skills in Web and Cloud Technologies

Should have a very strong foundation in JavaScript, and must have a clear

understanding of basic web fundamentals such as prototype based inheritance,

scopes, Event Loop, Memory Management in JS, etc

Should be good at developing modular front-end applications and is expected to

have the knowledge to create good abstractions that can be reused . Should also

have in-depth understanding of latest ES6 standards such as spread operators,

arrow functions, etc

Should have strong programming skills in Web and Cloud Technologies

Should be strong in OOAD Concepts

Should have a strong hands-on in React, Typescript

Should have Hands-on experience in any of the backend language.

Should understand latest paradigms in Front End Development such as Pub-Sub

Pattern, Redux, RxJS, Service Workers, Client Caching, Lazy Loading, Dynamic

Injection, Bundle Optimisation, etc

Should have very good hands-on knowledge of CSS3 & HTML5

Should have good knowledge of Postman API Platform

Should have experience with Amazon web services – ECS, Lambda, S3, SQS, etc

Should have Hands-on experience of developing RESTful web services and

integrating the same with heterogeneous clients

Should have Hands-on experience with Relational or NoSQL Database’s

Should have a very clear understanding of TDD is expected and should have

good exposure to writing UT's and designing UI components with testability in

mind

Should have Strong Communication and Analytical skills

Flexibility under changing conditions and the ability to multi-task between

projects

Preferred Qualifications

Hands-on experience with C++

Nice to have experience with Python

Nice to have experience with CI/CD tools like Docker, Jenkins, etc

Nice to have a hands-on & Understanding of CSS Pre-processors such as SASS,

LESS, etc

Must have 0 Year - 3 year .NET Development Experience

• Good working experience with .NET Core 3

• Good working experience with C#, MVC, OOPS concepts

• Good working experience with Web APIs, jQuery, and JavaScript.

• Good working experience with MS SQL Server

• Very Good Team Player

•Very Good Communication