Account Manager

Ideal Candidate

6+ years of experience selling B2B SaaS to US customers

Prior success as one of the first AEs at a startup; comfortable working in a fast-paced, early stage startup environment

Track record of consistently beating your quota

Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early stage setup

Strong project management skills and proactiveness, given the long sales cycle and pilot (free trials) heavy nature of deals.

Strong first principles understanding of business fundamentals; Ability to understand the product at a granular level; Ability to empathise with the end user, and understand their pain points

Strong first principles understanding of different stages of the sales funnel, and experience with good CRM hygiene

Strong first principles understanding of sales processes e.g. MEDDPICC

Willingness to get your hands dirty and do the grunt work in the early days.

MANDATORY - Willing to work in the US time zone (~4 am IST) on weekdays (Mon-Fri) because the majority of our clients are based in the US. You have flexibility on when you want to start your day in the afternoon (IST), or take breaks (e.g. family time, gym etc). This role will require you to stretch outside your comfort zone.

Excellent written and oral communication skills

Ability to build, manage and motivate a team

Self driven individual with high ownership and strong work ethic

Previous entrepreneurial experience is a huge plus

Experience catering to CFO persona is a plus

Familiarity with billing systems, CPQ and accounting systems is a plus

Not taking yourself too seriously.

Position: Area Sales Executive/Manager

(Designation will be based on the candidate’s last held position. If the candidate’s previous role was Senior or Manager level, they will be offered the Manager designation; otherwise, the Executive designation will be offered.)

Compensation Details:

·      Fixed Monthly CTC up to ₹50K (Only PT and other mandatory deductions as per government norms) + Attractive Monthly Incentives & TA.

Open Locations & Coverage Areas:

·      Mumbai: Candidate must be open to covering the entire Maharashtra region as needed. The selected candidates will report to the NSM.

·      Lucknow: Candidate must be open to covering the entire UP region as needed. The selected candidates will report to the RSM.

Role Description:

We are looking for a dynamic and results-driven Area Sales Executive/Manager to join our team. The role involves promoting and selling medical devices in the assigned region. This is a full-time position with some flexibility for remote work. The selected candidate will be responsible for developing and executing sales strategies to drive revenue growth and expand market share.

Key Responsibilities:

·      Drive sales growth for microscopes within the assigned region.

·      Identify and explore new business opportunities in Pathology Labs, Diagnostic Centers, Hospitals, Medical Colleges, Universities, Agricultural Labs, FSL, and Industrial sectors.

·      Approach and promote our products to both government and private sector institutions.

·      Arrange and attend appointments with doctors, either through pre-scheduled meetings or regular outreach.

·      Provide product demonstrations, training, and technical support to customers.

·      Achieve monthly, quarterly, and yearly sales targets for volume growth and productivity.

·      Implement sales and marketing strategies as assigned by the Regional Sales Manager (RSM) or National Sales Manager (NSM).

·      Ensure daily reporting and provide feedback on customer interactions.

·      Manage area sales, collect outstanding payments, address customer complaints, and conduct visits to hospitals and doctors.

·      Analyze regional market potential, track sales performance, and maintain strong customer relationships.

·      Engage with customers daily, weekly, or monthly as required.

·      Learn product functionalities and effectively troubleshoot issues.

·      Prepare and submit weekly reports to management.

·      Complete task assigned by the reporting manager

Qualifications & Skills Required:

·      Bachelor’s or Master’s degree in any relevant field.

·      1.5 to 3 years of experience in sales or business development, preferably in medical devices, microscopes, scientific instruments, or laboratory products.

·      Strong sales acumen with high energy levels.

·      Excellent business awareness and market orientation skills.

·      Strong communication and interpersonal skills.

·      Ability to work independently and collaboratively in a team environment.

·      Strong organizational and problem-solving skills.

·      Adaptability to a fast-paced work environment.

We are hiring for Team Leader- Inside Sales

Location -Noida

6 Days Working

The Inside Sales -Team Leader will manage leads, convert inquiries into sales, and build strong client relationships via phone, email, and online channels. The role involves understanding client needs, providing solutions, and driving business growth.

Key Responsibilities:

• Generate and qualify new business opportunities through calls, emails, and online research.
• Handling and assisting the team
• Handle inbound inquiries and convert them into confirmed business.
• Maintain and grow the client database and relationships.
• Coordinate with operations and account teams for smooth service delivery.
• Achieve monthly and quarterly sales targets and share reports.
• Stay updated on company products, pricing, and industry trends.

Key Skills & Competencies:

• Excellent communication and negotiation skills
• Strong phone and email etiquette
• Understanding of corporate sales processes
• Ability to manage multiple leads and prioritize effectively
• Target-driven and self-motivated

Experience

• 4–8 years of experience in inside sales, tele-sales, or lead generation in the travel domain is Plus

• Lead & manage the marketing function of the studio end to end from planning to execution for quality lead generation
• Manage and refine our social media channel with content marketing and inbound marketing.
• Consistently identifying revenue opportunities within our established client base and managing consistent growth by securing new accounts and by generating new quality leads.
• Continually review changes to the market, use tools to measure & iterate so that results are predictable and sustainable
• Report directly to the CEO and rally along to execute the brand vision.
• KPI’s will be around # of qualified leads, site traffic, awards won, lead to conversion ratios, content quality, ranking on platforms like clutch, etc.

• Excellent leadership, communication, and decision-making skills
• Experience with digital marketing, content marketing, and social media marketing
• Able to set and achieve targets as well as do not shy from achieving given targets
• Self-motivated and committed to perform
• Ability to track, measure, and iterate based on results

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls

Your Roles and Responsibilities

The Lead DevOps Engineer will be responsible for the management, monitoring and operation of our applications and services in production. The DevOps Engineer will be a hands-on person who can work independently or with minimal guidance and has the ability to drive the team’s deliverables by mentoring and guiding junior team members. You will work with the existing teams very closely and build on top of tools like Kubernetes, Docker and Terraform and support our numerous polyglot services.

Introducing a strong DevOps ethic into the rest of the team is crucial, and we expect you to lead the team on best practices in deployment, monitoring, and tooling. You'll work collaboratively with software engineering to deploy and operate our systems, help automate and streamline our operations and processes, build and maintain tools for deployment, monitoring, and operations and troubleshoot and resolve issues in our development, test and production environments. The position is based in our Bangalore office.

Primary Responsibilities

• Providing strategies and creating pathways in support of product initiatives in DevOps and automation, with a focus on the design of systems and services that run on cloud platforms.
• Optimizations and execution of the CI/CD pipelines of multiple products and timely promotion of the releases to production environments
• Ensuring that mission critical applications are deployed and optimised for high availability, security & privacy compliance and disaster recovery.
• Strategize, implement and verify secure coding techniques, integrate code security tools for Continuous Integration
• Ensure analysis, efficiency, responsiveness, scalability and cross-platform compatibility of applications through captured  metrics, testing frameworks, and debugging methodologies.
• Technical documentation through all stages of development
• Establish strong relationships, and proactively communicate, with team members as well as individuals across the organisation

Requirements

• Minimum of 6 years of experience on Devops tools.
• Working experience with Linux, container orchestration and management technologies (Docker, Kubernetes, EKS, ECS …).
• Hands-on experience with "infrastructure as code" solutions (Cloudformation, Terraform, Ansible etc).
• Background of building and maintaining CI/CD pipelines (Gitlab-CI, Jenkins, CircleCI, Github actions etc).
• Experience with the Hashicorp stack (Vault, Packer, Nomad etc).
• Hands-on experience in building and maintaining monitoring/logging/alerting stacks (ELK stack, Prometheus stack, Grafana etc).
• Devops mindset and experience with Agile / SCRUM Methodology
• Basic knowledge of Storage , Databases (SQL and noSQL)
• Good understanding of networking technologies, HAProxy, firewalling and security.
• Experience in Security vulnerability scans and remediation
• Experience in API security and credentials management
• Worked on Microservice configurations across dev/test/prod environments
• Ability to quickly adapt new languages and technologies
• A strong team player attitude with excellent communication skills.
• Very high sense of ownership.
• Deep interest and passion for technology
• Ability to plan projects, execute them and meet the deadline
• Excellent verbal and written English communication.

• 5-6 years of proven excellence in IT- Business Development or inside sales.
• Mandate experience in Appointment setting.
• Must have B2B sales experience.
• Shift timings- 5:30pm to 2;30 am IST(8:00 am to 5:00 pm US-EST)
• 6:30 pm to 3:30 am IST ( 9:00am to 6:00pm US- EST)
• Tool Handling - LinkedIn Sales Navigator, Hubspot, Salesforce, Outreach etc

• Location - Remote (PAN INDIA)