Account Manager

Experience Required: 7+ years

Hiring Process: 1 Technical Rounds, 1 Managerial Round

Mode of work : Hybrid

Location: Bangalore

Responsibilities Include:

• Leading application design, development, and release process for all new and existing assigned projects.
• Working closely with development teams, management, and designers to build world-class software applications.
• Coordinating the collection, description, analysis, and prioritization of requests for new project functionality and existing applications.
• Documenting and reporting problems, recommending solutions or improvements to project managers.
• Translating design specifications into web or client applications that work well across multiple devices.
• Contributing to design and architecture to meet business requirements.
• Keeping up-to-date on the latest web tools, client-side technologies, standards, and practices.
• Working closely with the Quality Assurance team to ensure the delivery of high-quality software.
• Assisting other developers, and showcasing the ability and desire to estimate tasks, meet deadlines, and work effectively with minimal supervision in a team environment.

Candidate Qualifications:

• 7+ years of IT experience primarily using .Net Tech Stack.
• Strong experience in MVC, Web Services, Web API, C#, MSSQL, relational databases, and web development.
• Familiarity with JavaScript, Angular JS and jQuery.
• Experience with .Net Core (.Net 5.0/6.0) and Azure Cloud.
• Experience in responsive web design techniques.
• Hands-on experience in leading the development of .NET solutions.
• Expertise in OOPs, Design Patterns, and Best Practices.
• End-to-end .NET development experience, and proficiency in implementing enterprise applications based on .Net stacks.
• Proficiency in Agile/Scrum methodology.
• Experience in SaaS platforms is preferred.

Job Summary:

We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you 

will be responsible for contacting customers, introducing our products or services, and generating leads. 

Your primary objective will be to engage customers over the phone, provide information about our 

offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a 

customer-oriented approach are essential for success in this role.

Responsibilities:

• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.

Requirements:

• Proven experience as a Telecaller or similar sales role.

• Excellent verbal communication and interpersonal skills.

• Persuasive and confident with the ability to build rapport with customers.

• Active listening skills to understand customer needs and concerns.

• Ability to work in a target-driven environment and achieve goals.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Proficiency in using CRM software and other telecommunication tools.

• Ability to handle objections and resolve customer complaints professionally.

• High school diploma or equivalent; additional education or certifications in sales or customer 

service is a plus.

Responsibilities

• Mentoring Team of Juniors, Code Reviews, and System Design Understanding
• Design and develop APIs using NodeJs, TypeScript, and deployment using the CICD pipeline.
• Apply code reviews and development quality reviews to make sure best practices are implemented
• Expertise with MySQL including the design of schemas and development for these databases
• Understanding of System Architectures, Design Patterns, and SOLID Principles
• Knowledge of git-based workflows such as git-flow, Proficient with code editors & linting tools

Requirements

• 2+ years of development experience with NodeJS, and Javascript frameworks related to the web stack
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent communication skills, verbal and written

Good to have

• Experience with AWS Microservices
• Experience with payment gateways
• Exposure to AWS Services, policies, and the DevOps pipeline is a plus.
• Expertise with React, Redux, Hooks, and its core principles

 Senior Web Designer

What is the opportunity?

Are you good at visualizing things? Do you like telling stories via visuals? We are building out our product marketing team, and you are the kind of help we need. No matter how engaging and strong our content is, it won’t work with just a giant block of text. We need help to tell these stories in a visually engaging way with a relevant tone. We are looking for a strong individual contributor who is excited about making sense of complex concepts, thrives on ambiguity, and loves coming up with ideas and bringing them alive through design.

Key Responsibilities

• You’ll be expected to understand our brand identity and create a visual identity guideline for different touchpoints.
• You’ll be involved throughout the design process from the concept stage to delivery.
• You’ll develop visual assets for various campaigns across channels to increase the effectiveness of marketing campaigns.
• You’ll design digital content assets that are pivotal to communicate with our prospects and customers in the international markets.
• You'll be responsible to create and own imagery style on customer-facing assets such as Website, emails & collaterals, etc.

What are we looking for?

• You understand the global technology consumer and the relevant design sensibilities.
• You start all design work with a problem statement, goal, and context.
• Your work is conceptually clear and visually stunning.
• You are well versed with contemporary imagery style and have the skill set to create them.
• You have a high level of competency in most of the applications of Adobe/Figma/Canva etc.
• You have worked on website designs for SaaS companies, Social Media, Pitch Decks, Ebooks etc for international companies. 
• Have spent the last 3-8 years of your career on digital design projects at agencies, design focused startups with exposure to international markets.
• You have a portfolio to showcase.

Whom will you work with?

• Develop user interfaces with the latest frontend technologies
• Research, analyze, and develop product features of increasingly complex nature
• Code tested and documented JavaScript, HTML, PUG and CSS
• Make design and technical decisions for ReactJs projects.
• Develop application code and unit testing in the ReactJs with REST APIs
• Ensure high performance of all systems developed
• Experience in ReactJS project deployments and hosting on AWS/Google Cloud/Azure servers
• Good understanding of Linux based systems.
• 3+ years’ experience with ReactJs
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Experienced in Typescript is a plus
• Familiarity with testing frameworks
• Experience in building highly reusable and decoupled components
• Experience in State management Libraries like Redux, mobx
• Critical thinking and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

• Proficient with Swift  and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Experience with performance and memory tuning with tools
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools 
• Familiarity with continuous integration

Technologies

Must have                         Core JAVA, J2EE, Multithreading, OOPS, and Multiprocessing

Great to have                   RabbitMQ, Netty, XML, JSON, Messagepack

Huge Advantage:             Good at mathematics, statistics, complex data structures, algorithms, and design patterns

Other skills

• Ability to understand most complex and challenging problems and solve them from users’ view point
• Ability to create and present software designs (as per the aligned solution) to the product owner
• Ability to build and create modules from scratch.
• Ability to write, understand and deal with large code base
• Experience in understanding and implementing design patterns
• Ability to provide technical leadership to a team of equally talented, efficient and motivated engineers

Roles and responsibilities

• Responsible for solving the most complex and seemingly impossible problems related to variety of dimensions of software engineering. Dealing with Big Data to Complex Data Structures, From Inter Process Communication to sub 100 MilliSec server responses, From Distributed Systems to 99.999 Availability.
• Responsible for providing technical leadership to a team of 3-4 Engineers
• Responsible to drive delivery of a project/module and report to Product Owner
• Responsible for functional/technical tracking of a project/module

Responsibility Split

• 80% Technology, 20% Team management
• With 80:20 split this is definitely a technology oriented role suitable for geeks.