Roles & Responsibilities:
We are looking for a Client Service Coordinator who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation:
- Manage, confirm and prioritize incoming order inquiries. Ensure requests are properly understood and executed.
- Set up and launch count inquiries with complex segmentation.
- Communicate status and query results to the internal Data Axle clients
- Fulfill list order rentals.
- Communicate and coordinate with Client Service team for audit documentation and billing.
- Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.
- Technical understanding and thorough attention to the detail of fulfilment processing requirements.
- Problem solving and logical thinking skills.
- Attention to detail and excellent follow through.
- Ability to learn and adapt to changing technologies.
- Ability to work independently or as part of a team.
- Generate reports as requested.
Qualifications:
- Graduation degree or equivalent.
- 1 to 3 years of direct marketing experience.
- Ability to communicate with individuals at all levels in the company in an articulate, professional manner.
- Ability to effectively handle multiple priorities while maintaining integrity of work.
- Excellent customer service and communication skills.
- Knowledge of MS Office and Internet technologies.
- Demonstrated skills in problem resolution.
Shubham Vishwakarma
Full Stack Developer - Averlon
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