Client Service Associate

Thrillophilia’s journey is rooted in a passion for travel, exploration, and adventure. It began back in 2011 when the global market was still too young for online travel transactions. Ever since we have grown to become India’s largest online platform for booking affordable travel experiences across 55+ countries. Our offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all our travelers.

Thrillophilia grows on a strong foundation of innovative travel technology, great on-ground presence & support, and hand-curated local experiences to bring our 84 million travelers the most delightful holiday experience every year. With multiple tourism and start-up awards as well as global recognition under our belt, we have scaled tenfold over the past three years.

Role Overview:

As the Assistant HR Manager at Thrillophilia, you will play a critical role in building and maintaining our exceptional team. Your primary focus will be on recruitment, ensuring we attract, onboard, and retain top talent who share our passion for travel and adventure. In addition to recruitment, you will also be responsible for various HR operational tasks, contributing to a positive and efficient work environment.

Responsibilities:

• Recruitment and Talent Acquisition

- Lead end-to-end recruitment processes, including job posting, candidate sourcing, screening, interviewing, and selection.

- Develop and maintain relationships with external recruitment agencies and platforms to ensure a continuous pipeline of top talent.

- Collaborate with department heads to understand staffing needs and align recruitment efforts with business goals.

- Enhance and maintain the employer brand, ensuring Thrillophilia is an attractive destination for prospective employees.

2. Onboarding and Orientation

- Design and implement effective onboarding programs to ensure new hires acclimate smoothly to the company culture and workflows.

- Coordinate orientations, including paperwork, introductions, and training to help new employees settle into their roles.

3. HR Operations:

- Manage and maintain employee records, ensuring accuracy and confidentiality.

- Assist in the development and implementation of HR policies and procedures, ensuring compliance with local employment laws.

- Handle employee queries and concerns, providing guidance and resolution in line with company policies.

- Administer employee benefits and leave policies, including leave tracking and coordination.

4. Employee Engagement

- Support initiatives that foster employee engagement, satisfaction, and retention.

- Coordinate team-building activities and events that contribute to a positive work culture.

5. Exit Management:

- Oversee the exit process, conducting exit interviews, and identifying trends and areas for improvement.

Requirements:

- Bachelor's degree in Human Resources Management or a related field. Master's degree or HR certification is a plus.

- Minimum of 3 years of experience in HR roles, with a strong emphasis on recruitment.

- Proven track record of successfully recruiting and retaining talent.

- Sound knowledge of HR best practices, employment laws, and regulations.

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Proficiency in HR software and tools.

- A passion for creating a positive and engaging workplace culture.

Preferred:

- Familiarity with HR practices in a startup or fast-paced environment.

Join us in our journey to create memorable travel experiences for millions of adventurers. As the HR Manager, you will be instrumental in shaping our team and culture, ensuring Thrillophilia remains a great place to work and grow.

About the Company:

Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Why Gruve:

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Position Summary:

As Architect, you will be responsible for designing, implementing, and managing SailPoint IdentityNow (IIQ) solutions to ensure effective identity governance and access management across our enterprise. You will work closely with stakeholders to understand their requirements, develop solutions that align with business objectives, and oversee the deployment and integration of SailPoint technologies.

Key Responsibilities:

Architect and Design Solutions:

= Design and architect SailPoint IIQ solutions that meet business needs and align with IT strategy.

= Develop detailed technical designs, including integration points, workflows, and data models.

Implementation and Integration:

= Lead the implementation and configuration of SailPoint IIQ, including connectors, identity governance, and compliance features.

= Integrate SailPoint with various systems, applications, and directories (e.g., Active Directory, LDAP, databases).

Project Management

= Manage project timelines, resources, and deliverables to ensure successful deployment of SailPoint IIQ solutions.

= Coordinate with cross-functional teams to address project requirements, risks, and issues.

Customization and Development:

= Customize SailPoint IIQ functionalities, including developing custom connectors, workflows, and rules.

= Develop and maintain documentation related to architecture, configurations, and customizations.

Support and Troubleshooting:

= Provide ongoing support for SailPoint IIQ implementations, including troubleshooting and resolving technical issues.

= Conduct regular reviews and performance tuning to optimize the SailPoint environment.

Compliance and Best Practices:

= Ensure SailPoint IIQ implementations adhere to industry best practices, security policies, and regulatory requirements.

= Stay current with SailPoint updates and advancements, and recommend improvements and enhancements.

Collaboration and Training:

= Collaborate with business and IT stakeholders to understand requirements and translate them into technical solutions.

= Provide training and support to end-users and internal teams on SailPoint IIQ functionalities and best practices.

Education and Experience:

1. Bachelor’s degree in computer science, Information Technology, or a related field.
2. Minimum of 5 years of experience with identity and access management (IAM) solutions, with a strong focus on SailPoint IIQ.
3. Proven experience in designing and implementing SailPoint IIQ solutions in complex environments.

Technical Skills:

1. Expertise in SailPoint IIQ architecture, configuration, and customization.
2. Strong knowledge of identity governance, compliance, and role-based access control (RBAC).
3. Experience with integration of SailPoint with various systems and applications.
4. Proficiency in Java, XML, SQL, and other relevant technologies.

Certification Preferred:

1 SailPoint IIQ Certification (e.g., SailPoint Certified Implementation Engineer).

2 Other relevant IAM or security certifications (e.g., CISSP, CISM).

Summary of this position

We are actively looking for individuals with high energy to actively drive the sales efforts for the automation services (RPA and AI) in our focus regions (the US, Australia, and India). The business development executive will be responsible for building the pipeline within the target verticals (Financial services). This position requires candidates to have strong communication skills, a self-motivated approach, and results-driven.

The position will report directly to the Head or Operations and has the potential to grow and establish into lead roles.

What we are looking for,

• Coordinate with the marketing team in running targeted campaigns through multiple channels and drive traffic for potential prospecting
• Actively connect with the identified leads through emails and calls as appropriate within your market or geographic area to build and establish the initial connection by scheduling a meeting for the solution team to connect and explore opportunities for automation.
• Ensure a healthy and robust pipeline of opportunities. Connect with potential prospects periodically to nurture and mature the relationship towards a successful deal closure.
• Identify potential clients, and the decision-makers within the client organization.
• Research and build relationships with prospects and existing clients for referrals and new opportunities.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Through regular competitive analysis identify and develop unique selling propositions to position and differentiate.
• Forecast sales targets and ensure they are met.

​We expect the candidate to have,

• Bachelors or Masters Degree. This is a mandatory requirement.
• Excellent communication skills. This is a mandatory requirement.
• Minimal of 2 to 3 years of experience in sales and marketing, preferably for US and Australia markets.
• Preferably good experience in promoting and selling software products and services.

Employment type

This is a Full-time position with added benefits – Provident Fund (PF), Paid Time Off (PTO) and Health Insurance

Where would they be working

Office location is Coimbatore, India. Currently we are open for candidates working remotely but by June of 2022, we will need you to work from our office location.

Should be having overall years of experience of 7-12 years and having Team management ability.
Hands-on experience of minimum 5 years into Golang.
Proficient exp of minimum 2-3 years into DevOps* - end to end project implementation.
Strong expertise on DevOps concepts like Continuous Integration (CI), Continuous delivery (CD) and Infrastructure as Code, Cloud deployments.
Good experience of minimum 1-3 year into "Terraform".
Good experience of min 6months - 1 year into frontend technology like Vue.js
Good experience or working knowledge in AWS, Docker, Kubernetes, Helm etc.

As a Software QA +  Support engineer , you will be responsible for the test planning as well as writing and executing functional and non-functional test cases for sprints and releases. You will be a part of an Agile development team and would have full access to the complete development life cycle including opportunity to shape requirements. You will also be responsible to work with customers to help debug issues. We are looking for a relevant experience of about 5 years.

Requirements

• Strong knowledge of QA methodology and tools. Ability to translate use cases and/or technical specifications into test cases.
• Experience working directly with customers and/or clients to debug issues or provide resolutions
• Ensures creation of test data to support test case execution and supports creation and maintenance of libraries of reusable test data sets.
• Reviews requirements specifications for testability and verifying/ensuring traceability of testing to requirements and vice versa
• Possess a detailed understanding of the requirements elicitation, analysis, and specification process including user requirement specifications and functional specifications for larger, complex applications.
• Experience working with project management tools like Azure DevOps or JIRA is preferred.
• Good Verbal and Written communication skills to communicate quality cross-functionally and with customers in formal and informal settings.

OnScreen was started to chart a better path for Enterprises facing countless barriers to adoption and efficiency. Our Founders, Directors, and Investors have extensive experience dealing with these problems and are passionate about building and providing a solution that alleviates these chronic pain points.

To know more about OnScreen, please visit https://www.onscreen.us/

We are looking for lifelong learners who are not afraid to experiment and want to be an integral part of the team. If this sounds like a place where you would want to work, please apply. 

About Us-

Intellipaat is the leading online education provider and creates courses in collaboration with top MNCs and universities such as IBM, Microsoft, E&ICT, IIT Guwahati, SPJIMR, etc., with more than 600,000 learners and 200+ corporates across 53+ countries learning on our platform.  

Responsibilities:

• Self-learn new technologies and showcase domain expertise in the team

• Articulate and present complex concepts in an easy to grasp visualizations keeping global audience in mind

• Research/analyze and solve complex problems in software technologies, frameworks, and platforms

• Interact with Subject Matter Experts from the industry

• Understand the objectives, target audience, and develop simple, easy-to-understand, user-friendly content while employing good search engine optimization (SEO) techniques

• Collaborate with SME/Technical experts and develop state of the art content, rewrite the existing content or edit and proofread content

• Create visual presentations that communicate complex concepts in a manner that appeals to a wide variety of audiences

• Create Webinar/Lectures for internal/YouTube platform on upcoming technologies

Desired Skills:

• Excellent written and verbal English, with an ability to express thoughts succinctly

• Excellent Aptitude & Reasoning Skills

• High level of energy and proactive nature

• A sense of ownership and a willingness to accept the challenge of daily deadlines is essential

• Preferable Knowledge Of any of these skills like Linux, AWS, Azure, GCP, Java, Java EE, Python, Hadoop/ Spark, Data Science, ML, AI, etc.

• Passion to learn & explore new and emerging technologies

UI Developer :

Experience in developing Web Applications/websites using HTML5, CSS3, and Bootstrap4 or above is essential

Experience in CSS preprocessors like Less, Sass

Experience in developing Responsive and Mobile First design products/websites using wireframes & mock-ups is essential

Experience in tailwind CSS is a must (config, create custom util function)

Experience in the latest design principles and animations is essential

Experience in Photoshop / Sketch tools and collaborative products like Invision / Figma is desirable

A fair understanding of JavaScript programming / Jquery is essential

Experience in working with React

Good knowledge of web standards and SEO principles is desirable

We are looking for an Affiliate Marketing Manager who is going to manage the company’s affiliate program through all phases, including brainstorming, launch, maintaining, trafficking, marketing, reporting, optimization, and analysis.

He/she is responsible for identifying, evaluating, and recruiting new affiliates to increase program distribution and interfacing with internal marketing and other teams to develop and implement marketing strategies and support affiliate programs.

You’ll be launching, managing, and growing a world-class, global affiliate program that moves the needle for overall business growth and closely ties into the overall marketing strategy.

You will work with the wider digital marketing team and multiple stakeholders across the business to ensure consistent and effective affiliate strategies are developed, agreed and implemented across markets.

As the Affiliate Manager you will:

• Own, develop, and deliver an affiliate sales strategy to drive revenue growth and meet business targets
• Maintaining and developing affiliate marketing programs, recruiting new affiliate partners
• Reviewing affiliate contracts, nurturing relationships with external vendors, affiliates, and partners
• Monitoring affiliate practices; negotiating and evaluating affiliate advertising agreements; maintaining relationships with affiliates and partners
• Performing marketing research on potential affiliate partners
• Monitoring affiliates and enforcing company procedures around affiliate programs
• Regularly monitoring campaign performance
• Compiling and submitting campaign performance reports
• Providing monthly invoices to affiliate partners
• Handling the buying, renegotiation of rates, renewing or canceling media placements and other advertising programs
• Plan and execute the seasonal and general campaign, overall partner outreach, market positioning, and branding across all affiliates
• Manage the relationships with key affiliates, maximizing their promotion
• Manage the affiliate marketing platform (Partner Stack), ensuring adherence to performance and service level KPI's and ensuring full exploitation of platform tools and functionalities
• Provide in-depth reporting, analysis, and insight to relevant stakeholders, highlighting the story behind the actual and forecasted performance
• Creating campaign reports that show progress and return on investment

Required Qualifications:

• At least, 7 years of experience working with affiliate management platforms and networks. Experience with Partner Stack a plus
• Considerable affiliate marketing experience, ideally gained from a high-growth, online or multi-channel business in the American region and a track record of achieving results (meeting lead-gen, CPA, Revenue targets, Conversion KPIs, etc.)
• A strong digital marketing expert with experience developing and managing campaigns in at least one channel discipline (SEM, email, social, content marketing, etc.)
• Able to demonstrate strong analytics skills and experience with digital marketing analytics tools e.g., Google analytics, etc.
• Education – BA in Business, Marketing, Communications or related degree is a must, MBA or equivalent preferred
• Should have previous experience purchasing and negotiating pricing for various media, including email, banner, and Web pop-up advertisements
• Experience with affiliate marketing networks and search engine marketing is a must
• Knowledge in ad-serving technologies, experience in campaign management
• Experience in dealing with and presenting to multiple stakeholders effectively
• Organized with an ability to multi-task, prioritize and work to tight deadlines
• Excellent numeracy and analytical skills with the ability to process large amounts of data and information into concise recommendations and action for the affiliate campaigns

• Building scalable web applications
• Integrating UI elements with server-side
• Handling Security and Data Protection
• Integrating front- end with SQL and NoSQL databases and ensuring its consistency
• Building reusable code and libraries
• Optimizing the code to improve its quality and efficiency

• 2+ yrs of Backend development experience
• You have excellent programming skills in python, ORM libraries and Django
• You have experience inbuilt tools like Git, Jenkins, Ansible, Rundeck
• You have experience in cross-browser/cross-platform front-end development with HTML/CSS/Javascript in Angular or similar frameworks
• You are an expert in SQL (Redshift, PostgreSQL, MySql, or similar) and NoSQL (MongoDB, ElasticSearch)
• You design, build and test RESTful web services.
• You have experience with Apache HTTP, NGINX, Tomcat or Jetty.