Client Service Associate

Key Responsibilities

2-5 years of experience is a must

Should be hands on in all aspects of IT Recruitment (Sourcing, screening, coordinating, negotiation, on-boarding etc)

Searching for and Approaching Suitable Candidates.

Running Job Ads To Attract Applicants.

Managing the Interview, Assessment, and Shortlisting Processes.

Maintaining a Database.

Preferably from corporate hiring background.

Coaching and Mentoring Junior Recruiters.

Excellent communication skills are mandatory.

Good team player.

Education:-

Bachelors or Equivalent

Experience 5-10 yrs

Bangalore North- Western

1. **Office Management & Administration**

  - Oversee daily office operations to ensure the smooth functioning of the workspace.

  - Manage office supplies and equipment, ensuring all resources are available and in working order.

  - Coordinate maintenance and repairs to keep the office safe and efficient.

  - Handle document organization, filing, and data management for quick retrieval and better productivity.

  - Schedule meetings, coordinate travel, and support event planning for team or client events.

2. **Client & Partner Communication (Mandarin-English) **

  - Act as the primary liaison for Mandarin-speaking clients or partners.

  - Translate documents, emails, and other communications from Mandarin to English and vice versa.

  - Assist in meetings by providing translation or language support to ensure effective communication.

  - Coordinate with vendors or partners in Mandarin-speaking regions, ensuring all requirements are met and deadlines respected.

3. **Financial & Resource Management**

  - Assist in budgeting and expense tracking, keeping an organized record of office expenditures.

  - Manage petty cash and process reimbursements or invoices for the team.

  - Collaborate with finance or HR teams to process payroll, employee benefits, or expense reports.

4 **Coordination with External Stakeholders**

  - Coordinate with building management, vendors, and contractors for office upkeep.

  - Arrange logistics for client visits, including transportation, accommodation, and meeting schedules if needed.

  - Ensure compliance with local laws, regulations, and safety protocols.

5. **Administrative Support for Senior Management**

  - Provide executive assistance to senior leaders, such as managing their schedules, emails, and travel arrangements.

  - Prepare presentations, reports, and correspondence as needed.

6. **IT & Communication Systems Management**

  - Coordinate with IT support for the setup and maintenance of office computers, phones, and internet.

  - Ensure that communication systems (like video conferencing tools) are functional for smooth client calls.

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Duties and Responsibilities

• Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
• Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
• Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
• Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
• Be responsible for meeting deliverables on time and in high quality.
• Have an in-depth understanding of what we do as a company and put that neatly into designs
• Have an eye for usability, minimalism, and simplicity.
• Think, argue, analyze, strategize, and iterate. 

• Meeting with the product team to discuss ideas and specifications.
• Establishing strategy and development pipelines.
• Planning and implementing native functionality.
• Transforming design ideas into functional code.
• Designing and building native plugin codes.
• Identifying and fixing code errors and native plugin bottlenecks.
• Ensuring products conform to high industry standards.

Responsibilities:

• Produce well-researched content for publication online and in print
• Communicate using industry best practices
• Follow an editorial calendar, collaborating with team members to ensure timely delivery of materials
• Develop content for multiple platforms, like websites, email, datasheets, case studies, videos, and blogs
• Use SEO strategies and make the content keyword optimized to maximize the online visibility of the content in search results
• Draft responses to technical proposals with inputs from technical team

Eligibility Criteria

• 2-3 years of experience in working as a Technical Writer/Content Writer
• Proven expertise of writing impeccable English
• Ability to work independently with little or no daily supervision
• Good time management skills
• Graduate or Post Graduate

We are looking for an outstanding ML Architect (Deployments) with expertise in deploying Machine Learning solutions/models into production and scaling them to serve millions of customers. A candidate with an adaptable and productive working style which fits in a fast-moving environment.

Skills:

- 5+ years deploying Machine Learning pipelines in large enterprise production systems.

- Experience developing end to end ML solutions from business hypothesis to deployment / understanding the entirety of the ML development life cycle.
- Expert in modern software development practices; solid experience using source control management (CI/CD).
- Proficient in designing relevant architecture / microservices to fulfil application integration, model monitoring, training / re-training, model management, model deployment, model experimentation/development, alert mechanisms.
- Experience with public cloud platforms (Azure, AWS, GCP).
- Serverless services like lambda, azure functions, and/or cloud functions.
- Orchestration services like data factory, data pipeline, and/or data flow.
- Data science workbench/managed services like azure machine learning, sagemaker, and/or AI platform.
- Data warehouse services like snowflake, redshift, bigquery, azure sql dw, AWS Redshift.
- Distributed computing services like Pyspark, EMR, Databricks.
- Data storage services like cloud storage, S3, blob, S3 Glacier.
- Data visualization tools like Power BI, Tableau, Quicksight, and/or Qlik.
- Proven experience serving up predictive algorithms and analytics through batch and real-time APIs.
- Solid working experience with software engineers, data scientists, product owners, business analysts, project managers, and business stakeholders to design the holistic solution.
- Strong technical acumen around automated testing.
- Extensive background in statistical analysis and modeling (distributions, hypothesis testing, probability theory, etc.)
- Strong hands-on experience with statistical packages and ML libraries (e.g., Python scikit learn, Spark MLlib, etc.)
- Experience in effective data exploration and visualization (e.g., Excel, Power BI, Tableau, Qlik, etc.)
- Experience in developing and debugging in one or more of the languages Java, Python.
- Ability to work in cross functional teams.
- Apply Machine Learning techniques in production including, but not limited to, neuralnets, regression, decision trees, random forests, ensembles, SVM, Bayesian models, K-Means, etc.

Roles and Responsibilities:

Deploying ML models into production, and scaling them to serve millions of customers.

Technical solutioning skills with deep understanding of technical API integrations, AI / Data Science, BigData and public cloud architectures / deployments in a SaaS environment.

Strong stakeholder relationship management skills - able to influence and manage the expectations of senior executives.
Strong networking skills with the ability to build and maintain strong relationships with both business, operations and technology teams internally and externally.

Provide software design and programming support to projects.

 Qualifications & Experience:

Engineering and post graduate candidates, preferably in Computer Science, from premier institutions with proven work experience as a Machine Learning Architect (Deployments) or a similar role for 5-7 years.

Employment Type: Full-Time

Position: Technical Program Manager

Job Location: Hyderabad

Experience: 8-14 Yrs

Key Skills: Technical Program Management, Experience in Software Development (Web Technologies)

Project: Product-Online Marketing, E-commerce Platforms

Joining time: Immediate to 30 days

Education: Master’s/Bachelor’s degree in Computer Science, Statistics, Engineering or a related technical discipline will be preferred

Positions Overview: UNIFY is looking for a Technical Program Manager for our E-Commerce product Team to gather requirements, manage objectives and build internal stakeholder relationships for the Engineering Team at StockX.

This position will help build a cross-functional team to drive the implementation and deployment of completed designs, develop and document requirements, budgets and project schedules. The TPM will assist in creating a data-driven culture that will change the way decisions are made, accelerate our business and create a new mindset as it pertains to the power of data.

As the Technical Program Manager, you are an exceptionally strong communicator, both written and verbally, and possess 7+ years of experience in tactical project management of highly technical initiatives, as well as strategic program management. Experience in managing large-scale, real-time Web programming, data pipelines and data solutions (lakes, databases, services) is a plus. You will help focus our data team, define the data roadmap and ensure stakeholders objectives are prioritized and met.

The TPM will be competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with Jira, Confluence, project management tools and G-Suite. Experience with JavaScript, NodeJS, ReactJS/Angular, React Native, Scrum, SQL, AWS and data systems is a plus.

What we're looking for/Qualifications:

• 7+ years of relevant work experience in internet-related  technical program management of large scale cross-functional engineering efforts and/or technical product management in a software applications environment

• 4+ years of experience in Software Development (Web Technologies)

• Exceptional verbal and written communication skills with the ability to work with technical and non-technical, cross-functional groups

• An ability to distil complex issues into solvable and actionable tasks

• A passion for pushing boundaries and questioning the status quo

• Experience in project management and development

• Experience in core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

• 2+ years of experience in analytical, quantitative, communication, and presentations

• Experience with one more Internet technologies such as JavaScript, NodeJS, ReactJS/Angular, React Native, HTTP, REST, SOA, AWS, S3, EC2, SimpleDB

• Ability to proactively identify upcoming risks, issues, and bottlenecks and resolve issues that sometimes cross departmental boundaries

• Ability to estimate, schedule and track projects: get hands dirty herding cats

• Ability to manage multiple concurrent projects

• Bachelor's degree or higher in a technical field (e.g. computer science, engineering)

Responsibilities:

• Work cross-functionally with data engineering, data science, business intelligence, machine learning, product and engineering teams to deliver solutions that provide easy access to data and enable insights and action

• Harness the incredible power of our Data Engineering Team by providing objectives, managing timelines and leading meetings with stakeholders

• Be hands-on. Ensure technical excellence by reviewing the outputs of systems, mandating quality and getting sign off from stakeholders

• Create technical requirements documents, write user stories, sign off on completed work and envision new POCs and initiatives to drive change

Kindly reply to this with the following details if you are interested to apply for this position. 

Total Experience:

Key Skills:

Program Manager Experience:

Current Company: 

Current Location: 

Current CTC: 

Expected CTC: 

Notice Period: 

Reason for Job change:

Are you interested in this role and job location Hyderabad Y/N:

Product Description- We feature a live marketplace where participants can buy and sell limited edition consumer products with stock market-like visibility. We are looking for talented engineers who are driven and challenged by interesting and complex problems.

Our Partners: Apple, UiPath, Airtel, Microsoft, StockX, Roche, ServiceNow, Cars24, Pay Joy, UHG-UnitedHealth Group, HP

Enterprise, Deloitte, Oxigen Wallet, Hike Messenger, Bolt, Inpods, Wynk Music, Near.co Etc.

JOB DESCRIPTION of PHP Developer (Night shift):-

Key Skills Required: Cake PHP, Laravel, Codeigniter, Mysql, Jquery, API (Restful Service).Want to be responsible for the technological and graphical facets of a website????? Here is an opportunity for a techie who will take care of the page layout, the design and the entire coding of the website in PHP format.

Essential responsibility includes:

• Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Solve complex performance problems and architectural challenges.
• Integration of data storage solutions.
• Advanced knowledge of building Content Management Systems, either from your own design or from frameworks such as Zend, CakePHP, CodeIgniter .

Overall, it can be said that a PHP developer plays the role of technology to craft a company’s look and feel on the web. A big responsibility indeed!