We are looking for a Client Service Coordinator who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation:

Manage, confirm and prioritize incoming order inquiries. Ensure requests are properly understood and executed.
Set up and launch count inquiries with complex segmentation.

Communicate status and query results to the internal Data Axle clients
Fulfill list order rentals.
Communicate and coordinate with Client Service team for audit documentation and billing.
Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.

Technical understanding and thorough attention to the detail of fulfilment processing requirements.
Problem solving and logical thinking skills.
Attention to detail and excellent follow through.
Ability to learn and adapt to changing technologies.
Ability to work independently or as part of a team.
Generate reports as requested.

Qualifications:

Graduation degree or equivalent.
1 to 3 years of direct marketing experience.
Ability to communicate with individuals at all levels in the company in an articulate, professional manner.
Ability to effectively handle multiple priorities while maintaining integrity of work.
Excellent customer service and communication skills.
Knowledge of MS Office and Internet technologies.
Demonstrated skills in problem resolution.

Roles & Responsibilities:

We are looking for a Client Service Coordinator who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation:

Manage, confirm and prioritize incoming order inquiries. Ensure requests are properly understood and executed.
Set up and launch count inquiries with complex segmentation.

Communicate status and query results to the internal Data Axle clients
Fulfill list order rentals.
Communicate and coordinate with Client Service team for audit documentation and billing.
Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.

Technical understanding and thorough attention to the detail of fulfilment processing requirements.
Problem solving and logical thinking skills.
Attention to detail and excellent follow through.
Ability to learn and adapt to changing technologies.
Ability to work independently or as part of a team.
Generate reports as requested.

Qualifications:

Graduation degree or equivalent.
1 to 3 years of direct marketing experience.
Ability to communicate with individuals at all levels in the company in an articulate, professional manner.
Ability to effectively handle multiple priorities while maintaining integrity of work.
Excellent customer service and communication skills.
Knowledge of MS Office and Internet technologies.
Demonstrated skills in problem resolution.

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Software Engineer, Memorres

For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.

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About Zinnov Management Consulting

Founded :

2002

Type

Size

Stage :

Profitable

About

At Zinnov, we work in tandem with our clients to tackle organizational challenges, improve performance and build institutional capability. With advanced reasoning and analytical techniques, Zinnov provides customers with solutions that help in integrating organizational vision, business definition and processes. Zinnov's key service offerings span across globalization of technology, People Practice and Market Expansion into growth markets, thereby creating a niche for ourselves in the industry today. We are a research, consulting & advisory company with core expertise in Product Engineering and Digital Transformation. Our insights leverage Zinnov’s proprietary Draup Platform and our recommendations are easily actionable. in their engineering, IT, digital disruption and business operations to achieve higher throughput, innovation, productivity and cost savings.by advising them to develop and optimize a global engineering partner strategyby growing revenue for their products and services in India and emerging markets.With our team of experienced professionals, we serve clients across Software, Automotive, Telecom & Networking, Semiconductor, Consumer Electronics, Storage, Healthcare, Banking, Financial Services & Retail industries in US, Europe, Japan & India.

Connect with the team

Priya Singh

Abheshek Bandaru

Ankita Kushwaha

sayli shiralkar

Garima Pathak

Abhilash Kilaparthi

Company social profiles

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Project Manager

at DailyRounds/Marrow

1 video

8 recruiters

Posted by Prabakharan SD

Mumbai

2 - 4 yrs

Best in industry

Project Management

Client Management

Market Research

About M3 India:

Neuroglia Health Private Limited (“NHPL”) operates exclusive doctors only online platforms, one of which is M3 India (Website www.m3india.in and Mobile Applications) that help doctors in India stay updated with the latest in medicine and healthcare. It works with healthcare companies including pharmaceutical and medical devices companies to offer educational, marketing and market research solutions targeted to doctors.

M3 India is a growing network of doctors and the platform aims to provide innovative solutions for pharma companies to suitable reach out to their customers and help them in their educational and knowledge upgrading requirements.

M3 India is a business unit of NHPL, a subsidiary of M3 Inc., a multinational company with a revenue of US$1.5bn+, Operating Profits of US$500k+, market cap of c. US$30B, headquartered in Tokyo, Japan.

Introduction:

Want to help improve the efficiency and quality of health care in India and the world, and impact the lives of millions? We are looking for a self-driven, results-oriented individual to join our start-up team and shoulder the responsibility of executing and managing client assignments in the area of Digital engagement, marketing and Market research for our clients in Pharmaceuticals and Healthcare Industry. You will be part of a small but high-quality team that is pioneering the adoption of Digital technologies in the areas of Medical Education and how the Healthcare Industry engages with Doctors.

What will you be doing here?

Understand the requirements and scope of the project(s) to lead project management/ execution activities right from initiation to closure
Interact and work closely with Client’s project team to set-up and manage project KPIs, delivery timelines, reporting etc
Assist in design and execution of primary market research projects (both quantitative and qualitative)
Contribute to the development and refinement of research protocols, questionnaires, and discussions guides
Guide the team and involve oneself in respondent recruitment efforts, ensuring diverse and representative samples
Conduct/ support the analysis and interpretation of qualitative and quantitative data to extract meaningful insights
Collaborate with senior members and cross-functional teams to integrate qualitative findings into decision making processes
Effectively communicate with clients and project team to ensure better customer experience and growth for the business
Stay informed about industry trends and best practices in pharma/ devices/ healthcare market research
Adhere to ethical research standards and data privacy compliance

Who are we looking for?

Previous experience working in a market research setting catering to Life Science clients – pharma and/ or medical device sector. Prior experience in market research agencies/ organizations or into management consulting, will be appreciated.
Experience in execution of projects (preferable globally) in multiple markets
Experience of working in multiple segments will be appreciated – B2C, B2B, healthcare
Familiarity with quantitative as well as qualitative research methods and survey design
Proficiency in using Survey and Interview platforms
Familiarity in data collection, analysis and report writing methods/ tools
Contributions or involvement in previous quantitative/ qualitative research projects

Skills Required:

Educational background: B Pharm/ B Pharma-Tech / MBA (prefer specialization in pharma) from a tier-1 college
Minimum 2-4 years of experience in conducting qualitative and/ or quantitative research within the market research context
Strong interpersonal and communication skills to assist in client management
Effective written and verbal communication skills
Capacity to work effectively both independently and as part of a team
Attention to detail and the ability to think analytically
Understanding of research ethics and data protection regulations
Basic knowledge of primary market research methods, with a willingness to learn and grow in the field

Please note that only shortlisted candidates will be contacted.

About M3 India:

Introduction:

What will you be doing here?

Understand the requirements and scope of the project(s) to lead project management/ execution activities right from initiation to closure
Interact and work closely with Client’s project team to set-up and manage project KPIs, delivery timelines, reporting etc
Assist in design and execution of primary market research projects (both quantitative and qualitative)
Contribute to the development and refinement of research protocols, questionnaires, and discussions guides
Guide the team and involve oneself in respondent recruitment efforts, ensuring diverse and representative samples
Conduct/ support the analysis and interpretation of qualitative and quantitative data to extract meaningful insights
Collaborate with senior members and cross-functional teams to integrate qualitative findings into decision making processes
Effectively communicate with clients and project team to ensure better customer experience and growth for the business
Stay informed about industry trends and best practices in pharma/ devices/ healthcare market research
Adhere to ethical research standards and data privacy compliance

Who are we looking for?

Previous experience working in a market research setting catering to Life Science clients – pharma and/ or medical device sector. Prior experience in market research agencies/ organizations or into management consulting, will be appreciated.
Experience in execution of projects (preferable globally) in multiple markets
Experience of working in multiple segments will be appreciated – B2C, B2B, healthcare
Familiarity with quantitative as well as qualitative research methods and survey design
Proficiency in using Survey and Interview platforms
Familiarity in data collection, analysis and report writing methods/ tools
Contributions or involvement in previous quantitative/ qualitative research projects

Skills Required:

Educational background: B Pharm/ B Pharma-Tech / MBA (prefer specialization in pharma) from a tier-1 college
Minimum 2-4 years of experience in conducting qualitative and/ or quantitative research within the market research context
Strong interpersonal and communication skills to assist in client management
Effective written and verbal communication skills
Capacity to work effectively both independently and as part of a team
Attention to detail and the ability to think analytically
Understanding of research ethics and data protection regulations
Basic knowledge of primary market research methods, with a willingness to learn and grow in the field

Please note that only shortlisted candidates will be contacted.

Client Acquisition Executive (Broking)

at Signal Expert Global LLP

Posted by Aarshi Sahu

Indore

0.6 - 5 yrs

₹2L - ₹4L / yr

Client Management

Customer Acquisition

Broking

Stock Market

Customer Relationship Management (CRM)

Roles and Responsibilities

Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals.
Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions.
Execute trades on behalf of clients and ensure timely and accurate order execution.
Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations.
Collaborate with the research and analysis team to develop market insights and trading strategies.
Provide exceptional customer service and support to clients throughout the trading process.
Meet and exceed sales targets and performance metrics.

Desired Candidate Profile

Bachelor's degree in Finance, Business, Economics, or a related field.
Proven track record of success in client acquisition and sales within the financial services industry, preferably in FX trading.
Strong understanding of financial markets, trading instruments, and risk management principles.
Excellent communication, negotiation, and interpersonal skills.
Ability to thrive in a fast-paced, competitive environment.

Perks and Benefits

Desired Incentives.
Overseas Trip by Company.
Monthly Contest & Trophies.
Quarterly and Annual Rewards and Recognition.

Roles and Responsibilities

Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals.
Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions.
Execute trades on behalf of clients and ensure timely and accurate order execution.
Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations.
Collaborate with the research and analysis team to develop market insights and trading strategies.
Provide exceptional customer service and support to clients throughout the trading process.
Meet and exceed sales targets and performance metrics.

Desired Candidate Profile

Bachelor's degree in Finance, Business, Economics, or a related field.
Proven track record of success in client acquisition and sales within the financial services industry, preferably in FX trading.
Strong understanding of financial markets, trading instruments, and risk management principles.
Excellent communication, negotiation, and interpersonal skills.
Ability to thrive in a fast-paced, competitive environment.

Perks and Benefits

Desired Incentives.
Overseas Trip by Company.
Monthly Contest & Trophies.
Quarterly and Annual Rewards and Recognition.

Engagement Manager

at Ganit Business Solutions

3 recruiters

Posted by Viswanath Subramanian

Chennai, Bengaluru (Bangalore), Mumbai

4 - 6 yrs

₹15L - ₹20L / yr

Client Management

Offshore management

Engagement management

Client engagement

Roles & Responsibilities-
Set and manage client expectations on Data Science solutions quality
Drive customer delight through actionable insights
Identify risks and develop mitigation plan accordingly
Be the face of Ganit and represent Ganit’s vision and capabilities at the highest level of integrity and quality
Understand business requirements and translate to analytical requirements
Solve complex business problems for organizations, leveraging conventional and new
age data sources and applying cutting-edge advanced analytics techniques
Communicate effectively with client / offshore team to manage client expectations and
ensure timeliness and quality of insights.
Collaborate with internal team to execute solution development.
Challenge status quo of projects and drive superior project management.
Identify Work Breakdown Structure and manage team members

Business Development-
Explore profitable avenues and opportunities for Ganit to grow in the account
Act as a thought leader to imagine and implement new ideas at client and Ganit
Collaborate Ganit’s marketing and branding team to help in brand building activities
Identify cross-pollination ideas across accounts and subgroups
Possess business acumen to manage revenues profitably and meet financial goals consistently.
Able to quantify business value for clients and create win-win commercial propositions.
Have ability to adapt to the changing business priorities in a fast-paced business environment.

Educational Qualifications-
Master’s Degree from Tier 1 Institute

Account Manager

at AI/ML SAAS Product For Document Process Automation

Agency job

via Unnati by Sarika Tamhane

Mumbai

3 - 5 yrs

₹12L - ₹15L / yr

Sales strategy

SaaS

Account Management

Strategic planning

Client Management

Think of the amount of time that is spent on reading documents by humans for clerical tasks - our client is on a mission to eliminate this human resource wastage and acts as an Artificial Intelligence/Machine Learning-based solution that helps companies to process documents for clerical tasks through a combination of a hardware and software solution. They help in enhancing productivity, optimizing processes and automating decision-making by converting documents into analysable information, resulting in reduction of resource cost and TAT.

Founded in 2013, our client is headquartered in Ahmedabad, Gujarat. Their products are Bank Statement Analyzer, Financial Statement Analyzer and Invoice Analyzer and some of their clients include KPMG, Bank of Baroda, Home Credit, Loanwiser, etc.

As a Account Manager, you will be responsible for overseeing a portfolio of assigned customers, ensuring smooth onboarding and resolving teething issues for newly on boarded customers, developing new business from existing clients, taking charge of billing and payments and ensuring a good NPS score for the customer.

What you will do:

Creating a strategy towards growing customer base and creating plans for retention of existing customers
Managing and growing client account base with the best interest of client in mind
Developing new business with existing clients
Identifying areas of improvement to increase revenue from the client
Acting as Single Point of Contact
Being the default point of contact in all customer account management related matters
Handling client grievances; managing expectations and ensuring issue resolution
Coordinating with internal team for delivery of client requirements
Ensuring timely and successful delivery of solutions based on client requirements
Supporting Sales Team in negotiating contracts and closing deals
Getting new leads from existing businesses for sales team
Ensuring timely invoicing and revenue realization

Desired Candidate Profile

What you need to have:

3 to 5+ years of Account Management experience
SaaS/ IT preferable
Strong interpersonal skills
Very strong business writing and communication skills
Strong technical understanding

What you will do:

Creating a strategy towards growing customer base and creating plans for retention of existing customers
Managing and growing client account base with the best interest of client in mind
Developing new business with existing clients
Identifying areas of improvement to increase revenue from the client
Acting as Single Point of Contact
Being the default point of contact in all customer account management related matters
Handling client grievances; managing expectations and ensuring issue resolution
Coordinating with internal team for delivery of client requirements
Ensuring timely and successful delivery of solutions based on client requirements
Supporting Sales Team in negotiating contracts and closing deals
Getting new leads from existing businesses for sales team
Ensuring timely invoicing and revenue realization

Desired Candidate Profile

What you need to have:

3 to 5+ years of Account Management experience
SaaS/ IT preferable
Strong interpersonal skills
Very strong business writing and communication skills
Strong technical understanding

Oracle Lead SCM Techno/Functional Consultant

at TRUGlobal

3 recruiters

Posted by Bibin Roy

Bangarmau, Pune, MEXICO CITY (Mexico)

10 - 18 yrs

₹1L - ₹15L / yr

Oracle EBS

Supply Chain Management (SCM)

P2P

SQL

Order management

+3 more

Hybrid Model Available (2 Days WFO & 3 Days WFH)

WFO: 5 am - 11pm
WFH : 12am- 3am

Flexible Salary bracket

Hybrid Model Available (2 Days WFO & 3 Days WFH)

WFO: 5 am - 11pm
WFH : 12am- 3am

Flexible Salary bracket

Virtual Assistant

at Wishup

2 recruiters

Posted by Shikha Gupta

Remote only

2 - 8 yrs

₹4L - ₹8L / yr

Lead management

Executive support

Office administration

Front office

Customer Service

+16 more

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!

What is Wishup?

Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. It was founded in 2015 by IITM & IIMA alumni and has got the support of marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric in its journey to be the biggest all remote company in the world.

In short, we pioneered remote working when very few believed in the concept and now we are leading the way for the entire world to see!

Job Profile:

- An Online Business Manager at Wishup is a remote full-time employee that works for and is trained by Wishup, and is deployed to engage with one or more US-based clients. - The role is remote and full-time (not a freelancing assignment)

- The role would require working in the US time zone

What’s in it for you?

- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas

- No hassle of US visa application; since it’s remote working

- Constant upskilling to maintain market relevance: We provide up to 2 weeks of training during onboarding in all the latest industry tools and practices

- Stable full-time remote job in a company that has been fully remote for over 5 years: work from home (or anywhere), forever!

- Scope of rapid growth based on bi-annual appraisals

- A healthy work-life balance

Roles & Responsibilities:

As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks:

- Project Management

- Ecommerce Assistance (Amazon Seller/Shopify)

- Advanced Excel and MIS Reporting

- CRM and Lead Management

- Online Research

- Lead Generation

- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.)

You're a great fit if you have:

- At least 2 years of full-time employment experience

- A stable career employment track record

- Impeccable written and spoken English

- An aptitude for mathematics and logic

- A solid experience in resolving work-conflict situations

The commitment to a long-term association is highly expected from the candidate. Also, since this is a remote position, you must be self-driven and organized

Job Prerequisites:

- High-speed internet connection

- Laptop with an integrated camera and a pair of headphones

- Distraction-free workspace with zero external interference

- Ability to work in US time zones

Work Shift (either of the following may be allocated):

Mon-Fri, 6:30 p.m. - 3:30 a.m. IST

Mon-Fri, 9:30 p.m. - 6:30 a.m. IST

Company Reviews:

https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=e Ng

Social Media Links:

LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/

Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/

Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow

Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/

Training at Wishup:

https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

Life at Wishup:

https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?v=qHPMod_jzmA

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!

What is Wishup?

In short, we pioneered remote working when very few believed in the concept and now we are leading the way for the entire world to see!

Job Profile:

- The role would require working in the US time zone

What’s in it for you?

- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas

- No hassle of US visa application; since it’s remote working

- Constant upskilling to maintain market relevance: We provide up to 2 weeks of training during onboarding in all the latest industry tools and practices

- Stable full-time remote job in a company that has been fully remote for over 5 years: work from home (or anywhere), forever!

- Scope of rapid growth based on bi-annual appraisals

- A healthy work-life balance

Roles & Responsibilities:

As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks:

- Project Management

- Ecommerce Assistance (Amazon Seller/Shopify)

- Advanced Excel and MIS Reporting

- CRM and Lead Management

- Online Research

- Lead Generation

- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.)

You're a great fit if you have:

- At least 2 years of full-time employment experience

- A stable career employment track record

- Impeccable written and spoken English

- An aptitude for mathematics and logic

- A solid experience in resolving work-conflict situations

The commitment to a long-term association is highly expected from the candidate. Also, since this is a remote position, you must be self-driven and organized

Job Prerequisites:

- High-speed internet connection

- Laptop with an integrated camera and a pair of headphones

- Distraction-free workspace with zero external interference

- Ability to work in US time zones

Work Shift (either of the following may be allocated):

Mon-Fri, 6:30 p.m. - 3:30 a.m. IST

Mon-Fri, 9:30 p.m. - 6:30 a.m. IST

Company Reviews:

https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=e Ng

Social Media Links:

LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/

Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/

Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow

Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/

Training at Wishup:

https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

Life at Wishup:

https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?v=qHPMod_jzmA

Billing Executive (Female Candidates Only)

at TheServerGuy

1 recruiter

Posted by Rricha Srivastava

NCR (Delhi | Gurgaon | Noida)

0 - 2 yrs

₹1.4L - ₹0.0L / yr

Billing

Customer Relationship Executive

Client Servicing

Billing management

Account Management

We are urgently hiring for a Billing Executive for our our organization. About the Company: TheServerGuy is a fast growing, Cloud Computing company based out of Delhi that helps businesses across the world with their Servers & Applications. Our business has shown a tremendous growth and we’re looking to increase our team size swiftly. Job Description Attending to and resolving customer queries of a financial nature via email and occasionally via phone calls Client onboarding and Billing Management Up-sell our new products to our resellers and work towards increasing their business with us Engage with existing resellers through phone calls, emails and personal visits with an aim towards building a strong relationship with them and help them resolve their issues Requirements Requirements: Excellent written and verbal communication skills Experience in Account Management, Client Servicing roles is a plus Salary: INR 1,75,000 - 2,25,000 P.A. Experience: 0-2 years

Customer Support Executive

at Onestore India

1 recruiter

Posted by Oshin Kakkar

NCR (Delhi | Gurgaon | Noida)

0 - 3 yrs

₹1L - ₹3L / yr

Communication Skills

Customer Success

Customer Relationship Management (CRM)

Client Servicing

Dear Candidate, Greetings from Onestore India!!!!! We have an urgent requirement with our company for the profile of Customer Support Executive. Location: Jangpura Extn., New Delhi Experience: 0-2 years of experience Timings: 8 pm to 8 am Company Profile: We offer surveillance software and related services. We have been providing government agencies and corporates over the globe with our proven expertise & technical skills. We have partnered with leading IT solutions providers including IBM® and Oracle® enabling us to provide first-class investigation infrastructure for our clients. In years, we have developed a broad array of digital forensic services & turnkey solutions which assures effective and simplified fulfilment of investigation needs of our clients. You may read more about our company profile on our corporate and product websites i.e; https://onespy.com Responsibilities: • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid and complete information by using the right methods/tools. • Efficient dealing of complaints to completion and enabling satisfaction of customer. • Keep records of customer interactions, process customer accounts and file documents. • Attempt to persuade customer to reconsider cancellation. • Work with customer service manager to ensure proper customer service is being delivered. • Requirements: • Proven customer support experience or experience as a client service representative. • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. • Should be flexible with Shifts.

Health Claim Surveyors

at V Trace Solutions LLP

1 recruiter

Posted by Madhu Mitha

Mumbai

0 - 5 yrs

₹1L - ₹5L / yr

Client Servicing

tpa executive

investigation

Surveyor

Investigate suspicious insurance claims, including those that are suspected to have stemmed from fraud, criminal activity, arson, falsified documents, or unnecessary medical procedures. Consult hospital records. Consult with physicians to get expert evaluation. Examine photographs and statements. Listen to or watch audio or video surveillance. Record data and statements in report. Obtain background information on claimants and witnesses using a universal database. Access personal information and identify Social Security numbers, aliases, drivers license numbers, addresses, phone numbers, criminal records, and past claims histories. Search for previous cases of fraud. Visit claimants to obtain oral statements. Inspect facilities and determine if doctors hold proper licenses and certifications. Perform surveillance work to determine if a claimant is performing rigorous activity that would rule out injuries in workers compensation claim. Take photos and document suspicious activity. Report all activity to insurance company for final determination. Testify in court cases when claimant is accused of fraud.