Client Service Associate

Strong customer success manager , key account manager profiles

Mandatory (Experience 1): Must have 6+ years of hands-on experience in Account Management managing existing enterprise/Mid-Market clients

Mandatory (Experience 2): Must have proven experience in Revenue Ownership including renewals, retention, upsell, cross-sell, and expansion within assigned accounts

Mandatory (Experience 3): Must have experience managing CXO / Senior Stakeholder relationships, running QBRs, governance meetings, and strategic conversations

Mandatory (Experience 4): Must have experience handling enterprise commercials, contract renewals, pricing discussions, and negotiation ownership

Mandatory (Experience 5): Must have experience working on CRM platforms like Salesforce / HubSpot / Zoho for account planning, forecasting, and stakeholder mapping

Mandatory (Company): B2B SaaS Product companies

• Must be Commerce Graduate
• Should have completed graduation from regular college
• Freshers can apply
• To oversee the planning, tracking, and execution of day-to-day activities within our projects and operations.

What will you do?

Governance and Policy Development   

·         Develop, implement, and maintain governance policies, SOPs, and related documentation. 

·         Ensure all policies align with industry standards (e.g., FedRAMP, NIST SP 800-53, ISO 27001 family, and HIPAA). 

·         Monitor policy effectiveness and recommend updates based on organizational changes or regulatory updates. 

Risk Management   

·  Conduct risk assessments to identify vulnerabilities, threats, and compliance gaps. 

·  Collaborate with cross-functional teams to design and implement remediation strategies. 

·  Maintain risk registers and monitor mitigation efforts. 

Compliance Oversight   

·  Support the organization in achieving and maintaining FedRAMP certification. 

·  Manage periodic audits, security assessments, and readiness activities for compliance frameworks. 

·  Track and report on compliance metrics, audit findings, and resolution status. 

Training and Awareness   

·  Develop and deliver training programs to enhance employee understanding of compliance policies and procedures. 

·  Act as a point of contact for compliance-related queries within the organization. 

Incident Response and Reporting   

·  Support incident response processes to ensure effective investigation and reporting of compliance-related incidents. 

·  Collaborate with stakeholders to implement corrective actions and prevent recurrence. 

Vendor and Third-Party Risk Management   

·  Assess third-party vendors for compliance with organizational policies and standards. 

·  Ensure contracts include appropriate compliance requirements. 

What do you bring to the table?

Education & Experience   

·  Overall 12- 15 years of relevant experience

·  Bachelor's degree in Information Technology, Cybersecurity, Risk Management, or related field (Master’s preferred). 

·  3+ years of experience in governance, risk, and compliance roles, with specific experience in FedRAMP compliance.  

Knowledge & Skills   

·  Strong understanding of FedRAMP, NIST SP 800-53, ISO 27001, and other relevant frameworks. 

·  Experience in drafting policies, procedures, and SOPs. 

·  Familiarity with GRC tools and platforms (e.g., Archer, ServiceNow GRC). 

·  Excellent communication and documentation skills. 

·  Analytical mindset with attention to detail. 

Certifications (Preferred)   

·  Certified Information Systems Security Professional (CISSP) 

·  Certified Information Systems Auditor (CISA) 

·  Certified Information Security Manager (CISM) 

·  ISO 27001 Lead or Internal auditor

We are looking to hire a skilled WordPress Developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To ensure success as a WordPress Developer, you should have in-depth knowledge of front-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress Developer can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.

WordPress Developer Requirements:

• Bachelor’s degree in Computer Science or a similar field.
• Proven work experience as a WordPress Developer.
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git, Mercurial, and SVN.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to project manage.
• Good communication skills.

Create and maintain database tables, views, indexes, and triggers.

Implement and maintain database code in the form of stored procedures, scripts, queries, views, triggers, etc.

Develop and maintain high-quality stored procedures.

Write low cost, high-quality database queries and code while maintaining data quality, privacy, and security

Profile databases, measure database performance and troubleshoot complex database issues, and IO bottlenecks.

Optimize database queries and ensure table locking/deadlocks happen in production.

Optimize large, complicated SQL statements & Stored Procedures.

Cost optimization of Amazon instances using databases.

Knowledge of database design principles, query optimization, index management, integrity checks, statistics and isolation levels

Knowledge of message queuing, indexing, and high-performance data concept

Knowledge of JSON and PostgreSQL support for JSON.

Good Grasp of ETL concepts

Work with front-end developers to define simple yet powerful APIs

Work with DBAs to ensure the efficiency of database code, integrity of data structures and quality of data content.

Coordinate with product managers and leadership teams to build effective database objects

Excellent verbal and written communication skills

Good attitude towards work and flexibility

Ability and willingness to handle multiple tasks in a fast-paced environment

Ability to evaluate alternative solutions and/or workarounds

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Please find the job details below

Experience: 7.5-10 years

Must Have: Microservices architecture (MSA)- General Experience

 REQUIREMENTS:

• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
• understanding of different components such as web server, storages, integrations
• should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

  RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Job Description:

1. Achieving enrolment targets (End to End sales)

2. Lead generation through cold calling.

3. Identifying suspects and prospects.

4. Meeting & Counselling prospective students (mostly working executives in various industries).

Location: Mumbai (Chembur, Goregaon)

Experience: 0-3 Years Inside Sales (Ed Tech is a plus)

One who have sold technical cources would be preferred

CS/IT Freshers with Excellent communication skills would be considered

Salary Range: 40-50k per month + Monthly Incentives

Job description

Overall 3 - 7 years of development experience and a minimum of 3+ years experience as a UI Developer with angular building responsive web applications.

Deep knowledge and working experience on Angular 7/8 projects.
Experience in Data Structures & Spring Boot.

Hands on and implements complex Angular 8 applications, directives, controllers,

services Knowledge and understanding of complex AngularJS applications, directives,

controllers, services and ability to create custom components.

Knowledge and experience of REST API integration.

Skills in one or more chosen frameworks/libraries like JQuery or Bootstrap

AJAX (Asynchronous JavaScript and XML)

Creating configuration, build, and test scripts for Continuous Integration environments

Experience in JavaScript build tools like grunt or gulp Good communication and time-management skills

• Communicate information in a concise and professional manner whether in a verbal, written or visual context
• Writing tested, idiomatic, and documented JavaScript, HTML5 and CSS3

Hands on experience in Angular 7/8 is a must

Desired Key Skills:

4+ years of experience in building scalable web apps using Angular

(versions 4 and above)

Must have a good understanding of how component based web

development works.

Must Have:

Good understanding of Core Angular concepts.

Should be comfortable in writing HTML and CSS

Should be proficient in JavaScript.

Note: Immediate Joiners Only (Within 15 Days)

1. We are looking for designers having good creativity and communication, who are passionate about delivering a well-designed, scalable, intuitive user interface.
2. Motivated to learn things through sharing and experimentation that will help them and company become better at creating solutions.
3. Promotes a humble behaviour and maintains curiosity in learning new things to take on new challenges.
4. Developing user experience for web apps/mobile apps (iOS/Android).
5. A deep understanding of current technologies and design trends, and the desire to innovate using digital platforms.
6. Screen design of new websites or mobile applications using design tools like Photoshop, illustrator, XD etc.
7. Wireframe and UI prototyping.
8. Capability to communicate with clients, provide insight into UX decisions and collaborate with the project team.
9. Coordinate with engineering teams to develop great user experiences and ensure designs are optimized and implemented effectively.