Client Service Associate

Position: Assistant Manager - Store Design (Retail Architect)

Location Gurgaon (open to Travel)

Experience: 3-7 year in Retail Store Design (Architect)

Salary: 8-15 LPA

Industry Retail/Fashion

Qualification: Bachelors in architecture or master in architecture

Technical Skills Required: AutoCAD, Photoshop, 3D Max (Preferred), MS office

Must have experience in Apparel Retail Store designing.

Key Deliverables (Essential functions & Responsibilities of the Job):

·         Provide regular inputs to weekly Project Tracker document for status of design development across all projects and provide mitigation strategy for all risks pertaining to design.

·         Manage all Design consultants like Architects / Interior Designers, MEP Consultants, Surveyors, Sustainability Consultants to deliver as per their agreed scope of services and works. Manage the same for projects wherein architectural design is to be done in-house.

·         Manage and coordinate with Developer and team, architect, design consultants for drawings, approvals including MEP services for design development, approval, Surveying, Site & Design Validation and agreement on leased area.

·         Manage Design development for all store projects within agreed Budget

·         Participate and contribute to Value engineering workshops / sessions for various projects with a view to decrease cost of project for same function or increased function for same cost

·         Responsible for maintaining all sample boards, color schemes, control samples for finishes, light fixtures, materials in office & sites as required.

·         Responsible for contributing to Quality Management system of all projects through site validation, quality audits, inspections, Mockups etc.

·         Manage the complete life cycle of design for various projects from Inception (Concept) to Construction documentation and as built documentation

·         Manage PIR (Post Implementation Review) for every completed project to clearly identify lessons learnt for new projects, items that worked well and those that did not, Delay analysis and conduct performance review of all design consultants.

·         Facilitate sign off on all defect rectification in coordination with Project Management Team

·         Manage billing of all Design consultants as per agreed service agreements / Contracts

·         Maintain physical and soft copies record of all Design drawings including as-built drawings after completion of projects in a central location in office as per agreed IT policy

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Website: www.glansolutions.com

Google Search: Glan Management Consultancy

Required Skills: Proficiency in CRM tools, Excellent Communication & Stakeholder Management, Cross functional collaboration, Amplitude, Mixpanel, GA4, Retention Strategy

Criteria:

• Candidate should have Experience: 6–8 years in Product Marketing, Lifecycle Marketing for digital-first or app-based businesses.
• Preferred industry exposure: Gaming, OTT, consumer tech, or subscription-led platforms or E-commerce environments.
• Understanding of lifecycle communication, retention strategies, and user segmentation.
• Strong understanding of user behavior, adoption funnels, and product-led growth.
• Hands-on experience in CRM and in-app communication campaigns.
• Proficient in analyzing funnel metrics, adoption KPIs, and deriving actionable insights.
• Strong stakeholder management and ability to collaborate with Product, Design, Data & Lifecycle teams.
• Experience with CRM tools such as CleverTap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics platforms (Amplitude, Mixpanel, GA4) and basic understanding of A/B testing / experimentation frameworks.

Description

Key Responsibilities

1. Drive Feature & Product Adoption

• Plan and execute go-to-market (GTM) and in-app communication strategies to increase awareness and usage of new or underutilized product features.

2. Convert User Insights into Messaging

• Analyze user behavior and pain points to craft clear, value-led positioning and messaging for features and product experiences.

3. Plan & Execute Cross-Channel Campaigns

• Run CRM, in-app, and creative communication campaigns to educate users, highlight feature benefits, and improve engagement.

4. Measure & Optimize Performance

• Track feature usage, conversion, and retention metrics to identify gaps and refine messaging, funnels, or user journeys.

5. Collaborate with Cross-Functional Teams

• Work closely with Product, Data, Design, and Lifecycle Marketing teams to ensure consistent communication and seamless product experience delivery.

Key Expected Outcomes

• Demonstrable growth in feature and overall product adoption across the platform.
• Smooth and timely GTM execution for new feature launches.
• Clear, consistent product communication across all channels and user segments.
• Data-backed continuous improvement informed by user feedback and performance insights.
• Strong collaboration and alignment between Product, Lifecycle, and Design teams, ensuring efficient rollouts and improved user experience.

Must-Have Requirements

• 6-8 years of experience in Product Marketing, Lifecycle Marketing, or similar roles in digital-first/app-led businesses (OTT, consumer tech, or subscription-based models preferred).
• Strong understanding of user behavior, adoption funnels, and product usage patterns.
• Hands-on experience executing CRM and in-app communication campaigns.
• Analytical mindset with the ability to interpret funnel metrics and convert insights into action.
• Excellent communication and stakeholder management skills.
• Strong written and verbal communication, with clarity in user-facing messaging.
• Ownership mindset with end-to-end accountability for campaign planning and execution.
• Understanding of digital platforms and OTT ecosystems.

Should-Have Requirements

• Experience working in OTT, entertainment, or consumer-tech environments with knowledge of content-driven user behaviors.
• Working knowledge of CRM tools such as Clevertap, MoEngage, Braze, or WebEngage.
• Familiarity with analytics tools (Amplitude, Mixpanel, GA4).
• Exposure to A/B testing and experimentation frameworks.
• Comfort with data visualization platforms such as Appsflyer, Metabase, Looker, or Power BI.
• Understanding of lifecycle communication and retention-focused strategies.
• Ability to review or create campaign creatives with strong narrative alignment.
• Curiosity and storytelling capability to translate product features into user benefits.

Good-to-Have Requirements

• Prior experience in driving feature adoption or contributing to product-led growth initiatives.
• Experience working in high-growth, data-driven startup environments.
• Familiarity with marketing automation and experimentation tools.
• A creative eye for content, communication, and user experience design.

Success Metrics

• Feature Adoption Rate: % of users engaging with new features (7-day/30-day adoption).
• Feature Retention Rate: Repeat usage of adopted features.
• Campaign Engagement Metrics: CTR, CVR, and engagement uplift from CRM/in-app campaigns.
• Time-to-Launch Efficiency: Speed and accuracy of GTM execution.
• User Awareness: Improvement in survey scores or reduction in support queries.
• Cross-Functional Alignment: Execution efficiency with Product, Data, and Design teams.
• Impact on Retention & Watch Hours: Contribution of product marketing efforts toward user engagement KPIs.

Job Type: Full-Time

Job Description:

• Should have basic experience on animation principles.
• Good understanding of aesthetics and animated canvas.
• Able to understand project requirement and handle projects independently.
• Create and Edit Videos for all projects and use motion for the created videos
• Strong learning capability.
• Having a good knowledge of Excel tools
• Framework experience would be beneficial.
• Should be comfortable to work with the team.
• Strong expertise in Motion Graphics, with a blend of creative visualization, modern design, and typography.
• Proficiency in handling DSLR cameras for internal photo/video shoots and enhancing footage with effects and elements to produce high-quality videos.
• Basic knowledge of UI design is a plus, as it may be required for certain UI-related tasks and team collaboration.
•  

Skills required:

• Demonstrated experience in a graphic and motion design position.
• A strong portfolio that highlights one's creativity and attention to detail.
• Excellent time-management and communication abilities.
• Knowledge of Figma, Adobe Premiere, Adobe Illustrator, Adobe Photoshop and Blender 3D is a plus.
• Basic Knowledge of Lottie - web animation will be considered an added advantage.

Position Summary:

The Legal Advisor will provide expert guidance on legal matters affecting the university, ensuring compliance with statutory requirements, safeguarding institutional interests, and supporting policy development. The role involves advising management, drafting and reviewing contracts, handling disputes, and liaising with external legal bodies.

Key Responsibilities:

• Advise university leadership on legal and regulatory issues.
• Draft, review, and negotiate contracts, MoUs, and agreements.
• Ensure compliance with education laws, labor laws, and institutional policies.
• Represent the university in legal proceedings when required.
• Support policy formulation and risk management strategies.
• Liaise with government agencies, regulatory bodies, and external counsel.

As a Front-end Developer, your responsibility would be to create visual elements that users see and interact within our web platform. This makes your role crucial for the success of the product. We are looking for an exceptional problem solver, with attention to details. You will be working closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.

You must take responsible actions in ensuring the application is optimised both in terms of technology and in delivering the best educational content.

Responsibilities:

• Build web platform for our live tutoring platform
• Creating interactive learning activities for K12 students
• Work on upcoming products

Requirements:

• Great programming skills
• Fundamentals of JavaScript and ES modules, new ECMASCRIPT concepts
• Experience in ReactJS web app development (1-4 years)

Brownie Points:

• Good HTML and CSS skills
• Experience in React-Native app development
• Ability to work in small teams and wear multiple hats

Ono Labs Private Limited is committed to providing equal opportunities without any discrimination on the grounds of age, ancestry, marital status, color, physical or mental disability, origin, nationality, political affiliation, religion, race, gender, sexual orientation, and any other characteristics protected by applicable law, regulations, and ordinances.

1 to 3 years of experience in digital marketing - Highly conversant with Google Analytics and other similar tools - Basic programming ability(preferably R or Python)