Client Service Associate

· Minimum 3-5 years of Experiences working in Agile team with Strong knowledge of Software Testing Lifecycle (STLC) and Testing Fundamentals.

·Reviews design specifications to understand the scope, requirements, and function of the software product.

·Experience working with Project Management tools (Jira, Atlassian)

· Conducts testing to ensure products perform according to user requirements and within established guidelines.

· Identify, log , and recreate error and defects in Jira.

· Experience in test planning and estimations.

· Minimum 3+ years of Hands on Experience in Automation Testing with Core Java/Selenium or JavaScript/ WebDriverIO

· Experience in API Testing - Understanding of client-server architecture

· Experience on executing test cases on cross browsers on cloud platform browser stack.

· Exposure to AWS cloud platform ie Code Pipelines, Code Build etc for Automation testing

· Excellent verbal and written communications; ability to understand and explain issues clearly and concisely and establish effective working relationships.

· Strong problem solving and analytical skills; ability to analyze complex technical problems.

We are product development & technology consulting studio.


1.) Love for technology & technology trends is first & foremost requirement
2.) We are looking for a data-driven inbound + outbound marketer to own the majority of the marketing funnel for our company. You will be in charge of attracting right target traffic, niche specific, converting that traffic into new leads for the business, and nurturing those leads to close into customers, the latter of which sales leadership will help you accomplish.
3.) “LinkedIn”, “Facebook” or B2B channels to bring on demand generation with right strategy & full automation to scale

4.) Creating, managing, and executing multi-channel marketing campaigns leveraging SEO, PPC, social, inbound marketing, email, campaigns and events to drive customer acquisition in B2B space


Experienced Digital Marketing Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Search Engine Optimization (SEO), Microsoft Excel, Social Media Optimization (SMO), Microsoft Office, and Research. 

Role Objectives 

• Participate in complex design and software development tasks within an appropriate schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect  

• Hands-on development and implementation of solutions including configuration of our platform components and custom development 

• Tasks associated with testing and documentation of solution implemented 

Academic Qualification
B.E/B.Tech/MCA in computer science Engineering or a related field. 

Experience Profile  

4 to 10 years of experience in development or platform implementations. 

Required Technical Skillset for Java Development
Java/J2EE, HTML, CSS. JavaScript, SQL, Servlets, Spring Boot, Hibernate, Web services, SOAP, Restful API

Good to have:
Knowledge in Liferay themes & hooks, Ant, Maven, CI/CD, AWS/GCP/Azure, Docker experience 

Must be capable of coding and unit testing their own code
Team player with good interpersonal skills
Should have strong analytical skills                                                     
Good communication skills
Capable of juggling several priorities and delivering results on time in a high-pressure, dynamic environment.

• Strong knowledge and experience in
• Javascript/Typescript
• VueJs Framework.
• State Management libraries like Vuex/ Pinia
• Styling Languages like SASS/SCSS.
• HTML5 / JQuery/ Bootstrap
• WebSockets
• PWA
• Knowledge in Ajax and REST APIs.
• Full understanding of the DOM and intricacies of client-side performance and browser compatibilities.
• Experience with performance optimization approaches (caching, CDN,etc.).
• A strong grounding in Frontend UI/UX Designing.
• Strong understanding of front-end optimization and debugging techniques
• An appreciation for data quality and consistency

• Experience working with git
• Experience working in Quasar Framework.
• Knowledge of Backend Technologies like Python, Django, SQL, Nginx.
• A keen eye for detail, striving for perfection
• Demonstrated strong analytical and problem-solving skills
• Self-starter who is able to take ownership of projects

• Design and build Frontend for SaaS application using Vue JS , Quasar Framework.
• Build reusable components and web pages and Integrate it with backend using Rest APIs .
• Uphold our high engineering standards and bring consistency to our product development.

• Javascript/TypeScript
• VueJS
• State menagement Vuex/Pinia/NgRx/Redux
• Any Frontend Libraries like VueJS/ReactJs / Angular
• Git
• Ajax/Axios
• UI/UX
• CSS/SASS/SCSS
• Have you worked on any Backend Technologies ? Please describe.
• Have you worked previously on Quasar Framework ?

• Use data to develop machine learning models that optimize decision making in Credit Risk, Fraud, Marketing, and Operations
• Implement data pipelines, new features, and algorithms that are critical to our production models
• Create scalable strategies to deploy and execute your models
• Write well designed, testable, efficient code
• Identify valuable data sources and automate collection processes.
• Undertake to preprocess of structured and unstructured data.
• Analyze large amounts of information to discover trends and patterns.

Requirements:

• 1+ years of experience in applied data science or engineering with a focus on machine learning
• Python expertise with good knowledge of machine learning libraries, tools, techniques, and frameworks (e.g. pandas, sklearn, xgboost, lightgbm, logistic regression, random forest classifier, gradient boosting regressor etc)
• strong quantitative and programming skills with a product-driven sensibility

• Job description*

Roles and Responsibilities:

• Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
• Building lasting relationships with clients and other call center team members based on trust and reliability
• Utilizing software, databases, scripts, and tools appropriately
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs
• Taking part in training and other learning opportunities to expand knowledge of company and position
• Adhering to all company policies and procedures

Desired Candidate Profile:

• Excellent Communication skills with strong command on English Language.
• Ability to multitask, manage time and prioritize
• Good data entry and typing skills
• Good computer skills
• Ability to ask prying questions and diffuse tense situations
• Strong time management and decision making skills
• Comfortable working for Night Shift