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EXPECTATION As a Product support team member you will be maximizing the sustainable value for our customers and in turn our organization through long-term customer success strategies. You will be working with a targeted list of our strategic customers and be accountable for ensuring they are successfully adopted and realize value from all our products. You will be accountable for customer retention, satisfaction and expansion of your customer portfolio.KEY RESPONSIBILITIES
- Listening to our B2B Customers concerns and handling product related complaints or queries on TAT basis for both International & Domestic customers.
- Should be flexible with evening working hours to support the LATAM clients.
- Contribute ideas to resolve customer problems to improve productivity.
- Maintain and update customer documentation as needed.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Actively listen to the concerns with a Solution Oriented approach.
- Manage transactions over CRM.
- Ability to multi-task, prioritize, and manage time effectively
KEY REQUIREMENT -
- Must have 1 - 3 years of experience required with the SaaS based industry or in similar role i.e. Customer Service, preferably with an IT Consulting or training company.
- Strong contact handling skills and active listening.
- TAT oriented approach.
- Good working knowledge with Microsoft Excel or Microsoft Suite.
- Excellent communication and interpersonal skills.
- Familiarity with CRM systems and practices will be preferred
PERKS & BENEFITS
- Professional Development through Learning & Up-skilling.
- Flexible working hours
- Medical benefits
- Exciting work culture
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About Datacultr Fintech
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A Delhi NCR based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. We are a motley crew of smart, passionate and nice people who believe you can build a high performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy.
Our illustrious angels include unicorn founders, serial entrepreneurs with exits, tech & consumer industry stalwarts and investment professionals/bankers.
We are hiring for our founding team (in Delhi NCR only, no remote) that will take the product from prototype to a landing! Opportunity for disproportionate non-linear impact, learning and wealth creation in a classic 0-1 with a Silicon Valley caliber founding team.
Key Responsibilities:
1. Data Strategy and Vision:
· Develop and drive the company's data analytics strategy, aligning it with overall business goals.
· Define the vision for data analytics, outlining clear objectives and key results (OKRs) to measure success.
2. Data Analysis and Interpretation:
· Oversee the analysis of complex datasets to extract valuable insights, trends, and patterns.
· Utilize statistical methods and data visualization techniques to present findings in a clear and compelling manner to both technical and non-technical stakeholders.
3. Data Infrastructure and Tools:
· Evaluate, select, and implement advanced analytics tools and platforms to enhance data processing and analysis capabilities.
· Collaborate with IT teams to ensure a robust and scalable data infrastructure, including data storage, retrieval, and security protocols.
4. Collaboration and Stakeholder Management:
· Collaborate cross-functionally with teams such as marketing, sales, and product development to identify opportunities for data-driven optimizations.
· Act as a liaison between technical and non-technical teams, ensuring effective communication of data insights and recommendations.
5. Performance Measurement:
· Establish key performance indicators (KPIs) and metrics to measure the impact of data analytics initiatives on business outcomes.
· Continuously assess and improve the accuracy and relevance of analytical models and methodologies.
Qualifications:
- Bachelor's or Master's degree in Data Science, Statistics, Computer Science, or related field.
- Proven experience (5+ years) in data analytics, with a focus on leading analytics teams and driving strategic initiatives.
- Proficiency in data analysis tools such as Python, R, SQL, and advanced knowledge of data visualization tools.
- Strong understanding of statistical methods, machine learning algorithms, and predictive modelling techniques.
- Excellent communication skills, both written and verbal, to effectively convey complex findings to diverse audie
Company Name: JNJ TECHNOLOGIES & SERVICES Job Profile: Team Leader Job Description We're seeking a qualified Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible for supervising, managing, and motivating team members on a daily basis. able to act proactively to ensure smooth team operations and effective collaboration. Requirement & Skills Proven work experience as a team leader or supervisor Excellent communication and leadership skills Organizational and time-management skills Decision-making skills Experience: 4 - 5 years Job Location: Work from home Selection process:- HR round & Manager round Qualification: Any Graduate/Post Graduate Working days: 6 working days (Sundays off) Shifts: 10:00am - 7:00pm Mandatory language: English Laptop: candidates are to use their own laptops. Additional Compensation: If applicable, this will be decided on the basis of your designation
- Participate in the implementation of AEM related features. Including design, definition, and development of AEM content type models, workflows, templates, components, and user permissions.
- Building AEM components and templates as needed while working closely with UX, Design and other developers.
- Implement rapid updates to fulfil changing business and marketing requirements.
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- Solid problem-solving skills, with a focus on understanding overall business issues and figuring out innovative solutions.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
As a Finance Executive, you will be responsible for handling accounts and finance of the company.
What you will do:
- Accounting Entries/Book Keeping
- Reconciliating Credit Card
- Utility Payment and its accounting
- Invoicing
- Reconciliating Bank/Loan
- Preparing Debit Note and credit note
- Confirming with Vendor
- Coordinating with inter departments
- Branch Accounting
What you must have:
- Commerce Graduate having 6-7 Plus years of Experience
- Good in Excel
- Candidate with good working knowledge and TDS Knowledge
- Candidate from manufacturing background preferred
Built on a foundation of AI we are automating enterprise application integration, data integration, data preparation for Analytics and bot automation. We are looking to build our engineering development center in Pune with passionate and entrepreneurial developers at all levels (Interns, Fresh Graduates, Senior Software Engineers and Architects).
Expectations -
- Have at least 3 years work experience in Java 8 or higher / J2EE Java development.
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- Experience in designing the solution and implementation.
- Is a communicative, positive, outgoing and driven team player.
- Solution-oriented, see opportunities and proactively proposing new solutions, speak and write fluently in English.
- Good to have certifications in Java, Spring etc.
- Experience in Java 8.
- Experience in Spring Boot and other spring framework like Spring data, AOP etc.
- Experience in MongoDB/ Kafka / RabbitMQ etc.
- Experience in REST API
- Have worked on microservices
- Should have worked on minimum 2- 3 projects
- Experience in writing effective Unit test case for better coverage.
- Experience in writing good quality code by following code quality tools likes SonarQube etc.
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Proficient with full development stack (MySQL, Redis, Memcached, MVC frameworks, jQuery, Server Administration, CSS, HTML, etc) and understanding of OOP design, AJAX, jQuery, and MySQL
Understands how to build an optimized web app and has experience with caching and other scaling techniques
The desire and energy to work long hours so that we can continuously improve our website at the quickest pace possible
Passionate about working in a startup and creating a great product
Must love to program, must be willing to learn, and must be creative. If you are the type of person who finds learning a new technology or language an exhilarating experience, you will love it here.
Must be able to show us projects and or websites that you have created. Bonus points if you’ve created these projects/websites outside of your work (we love seeing proof of how much you love technology and coding).
Education - relevant degree in Engineering preferable
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KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.At KeepTruckin, we see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We're motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone's lives. KeepTruckin is proud to be a Forbes Cloud 100 company and recognized by Glassdoor as a "Best Place to Work" in 2019.We are looking for people from all backgrounds who want to make an impact on the millions of drivers who keep our world moving. Together, we laugh hard, snack harder and work together to drive innovation at the intersection of tech and transportation.
About the Role:
As one of our first mobile engineers in Bangalore, this is a great opportunity to make a significant impact in designing and building our new KeepTruckin Fleet Manager iOS app and as well as grow by working directly with experienced technology professionals with backgrounds from Silicon Valley companies like Google, Twitter, Facebook and Uber (to name a few). Your expertise will be contributed to defining our architecture for the new app and the underlying data sharing framework with our existing Driver app based on personas. We are looking for candidates who have a familiarity with Objective-C and Swift, and a good understanding of system architectures (mvc, mvvm, redux) and a forward thinking mindset aimed at high readability (declarative) code, as well as identifying problems or bottlenecks before they become issues.
Responsibilities:
Develop from scratch our new iOS KeepTruckin Fleet Manager AppWork with product team to refine feature specsWork with cross functional teams like IoT, Embedded, Data Science/ML, Computer Vision & Motion teams to create fluid user experiences with interactive visualization for a multitude of data from these different teamsCommunicate with backend engineers about API requirements or refinementsMentor junior engineers and help them growHelp support team to diagnose user problemsAnalyze our user's data to identify bugsBe able to work as part of a small, tightly knit team
Qualifications:
5+ years of experience working on iOS appsProficiency in Objective-C, Swift, Storyboards, XIBs, and programmatic view layouts and transitionsAn understanding of Apple UI/UX and application design paradigmsAn appreciation and understanding of automated app testingKnowledge or interest in commercial vehicles/trucking is a plus!
As an equal opportunity employer, we are committed to diversity in the workforce. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally recognized basis, including, but not limited to; race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.Please review our Candidate Privacy Notice here. ( https://drive.google.com/file/d/1Xs7GivrHCj05XC6-mn6MsRGG3V5AcgZ5/view?usp=sharing )
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