Cutshort logo
Anantaresource  logo
Customer service Executive
Customer service Executive
Anantaresource 's logo

Customer service Executive

Prachi Sharma's profile picture
Posted by Prachi Sharma
2 - 4 yrs
₹4L - ₹4.5L / yr
Mumbai
Skills
Customer Service
Customer Support
Customer Retention
Know your customer
Customer Relationship Management (CRM)

Job Summary: Position Title: Customer Service Executive


Location: Mumbai


Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.


Responsibilities:


• Attending inbound calls involves receiving and responding to incoming calls from customers


• Provide accurate and relevant information regarding products, services, company policies, and procedures.


• Respond to customer inquiries via email in a timely, clear, and professional manner.


• Ensure all customer emails are acknowledged and resolved


• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.


• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.


• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.


• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.


• Assist customers with order tracking, billing inquiries, account management, and product-related questions.


• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.


• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.


• Maintain detailed logs of follow-up actions, resolutions, and outcomes.


• Collect customer feedback and report trends to management for continuous service improvement

.




View Job: click here




Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Anantaresource

Founded :
2017
Type :
Services
Size
Stage :
Profitable

About

N/A

Company social profiles

instagramlinkedintwitterfacebook

Similar jobs

Agentic AI Platform
Agentic AI Platform
Agency job
via Peak Hire Solutions by Dhara Thakkar
Gurugram
4 - 6 yrs
₹10L - ₹18L / yr
Software Testing (QA)
Test Automation (QA)
Automated testing
skill iconJava
skill iconJavascript
+6 more

Review Criteria

  • Strong QA Automation / SDET Engineer Profile
  • 3+ YOE in Automation QA Testing
  • Must have proven experience with Playwright for end-to-end test automation and Strong hands-on experience with Java or JavaScript
  • Must have strong proficiency in TestNG and/or JUnit
  • Solid understanding of QA principles, testing strategies, and best practices
  • Excellent debugging and troubleshooting capabilities
  • Product Company only

 

Preferred

  • Working knowledge of Gradle

 

Job Specific Criteria

  • CV Attachment is mandatory
  • What's your current company?
  • Which college you completed your undergraduation (UG)?
  • How many years of experience you have in Playwright framework?

 

Role & Responsibilities

We are seeking a highly skilled Senior QA Automation Engineer to join our dynamic team. This role is ideal for a passionate automation expert who thrives on building robust test frameworks, mentoring team members, and driving quality excellence across our products. You will play a pivotal role in shaping our automation strategy while ensuring the delivery of reliable, scalable test solutions.

 

Key Responsibilities:

  • Design, develop, and maintain automated test suites using Playwright for end-to-end testing
  • Implement and optimize test frameworks using TestNG/JUnit to ensure comprehensive test coverage
  • Build and manage automation projects using Gradle build tool
  • Develop and execute comprehensive testing strategies that align with product requirements and business objectives
  • Mentor and guide junior QA engineers in automation best practices and technical skills development
  • Conduct thorough code reviews to maintain high-quality automation code standards
  • Debug and troubleshoot complex test failures, identifying root causes and implementing solutions
  • Collaborate with cross-functional teams including developers, product managers, and DevOps to integrate automation into CI/CD pipelines
  • Drive continuous improvement initiatives in test automation processes and methodologies
  • Champion quality assurance best practices across the organization

 

Ideal Candidate

  • Programming Proficiency: Strong hands-on experience with Java or JavaScript
  • Automation Expertise: Proven experience with Playwright for end-to-end test automation
  • Testing Frameworks: Proficiency in TestNG and/or JUnit
  • Build Tools: Working knowledge of Gradle
  • Testing Methodologies: Solid understanding of QA principles, testing strategies, and best practices
  • Problem-Solving Skills: Excellent debugging and troubleshooting capabilities
  • Leadership: Demonstrated ability to mentor junior engineers and conduct effective code reviews
  • Passion: Strong enthusiasm for test automation and commitment to quality

 

Preferred Qualifications:

  • Experience with AI/ML technologies and their application in testing
  • Knowledge of additional automation tools and frameworks
  • Experience with CI/CD integration and DevOps practices
  • Familiarity with API testing and performance testing tools


Read more
KGISL MICROCOLLEGE
Krishnagiri
1 - 5 yrs
₹1L - ₹7L / yr
English Proficiency

English Trainer - Krishnagiri Location

Communication Trainer, Coaching for softskill and communication to school students

Read more
Egnyte
at Egnyte
4 recruiters
John Vivek
Posted by John Vivek
Remote only
3 - 8 yrs
Best in industry
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Data Structures
+6 more

Egnyte is seeking an experienced Sr. Software Engineer to join our Software Engineering (Infrastructure) group. The Software Engineering (Infrastructure) group builds large distributed components and services that run Egnyte’s Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. Some of the responsibilities for this group include Egnyte’s Cloud File System, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.

What You’ll Do (but is not limited to)

  • Design and develop highly-scalable elastic cloud architecture that seamlessly integrates with on-premises systems
  • Challenge and redefine existing architectural fundamentals in order to provide next level of performance and scalability; ability to foresee post-deployment design challenges, performance and scale bottlenecks
  • Work with multicultural, geographically distributed teams and closely coordinate with cross-functional teams in multiple time zones.
  • Deliver enterprise-grade products to customers and continuously work with engineering team to refine products in the field
  • Mentor interns and junior engineers, collaborate with Operations, and work closely with CTO on roadmap items
  • Extensive penetration testing to ensure security across a hybrid deployment between public/private cloud
  • Monitor and manage 3,000+ nodes using modern DevOps tools and APM solutions
  • Proactive performance and exception analysis

Your Qualifications

  • 5+ years of relevant industry work Experience
  • Demonstrated success designing and developing complex systems
  • Expertise with multi-tenant, highly complex, cloud solutions
  • Experience owning all aspects of software engineering, from design to implementation, QA and maintenance.
  • Experience with the following technologies: Java, SQL, Linux, Python, HBase/BigTable
  • Data driven decision process
  • Relies on unit testing instead of manual QA
  • Knowledge of DevOps techniques
  • BS or MS degree in Computer Science or related field

Bonus Skills

  • Experience with Hybrid and/or on-premises solutions 
  • Experience in working with AWS or GCP
  • Experience with the following technologies:, Nginx, Haproxy, BigQuery, New Relic, Graphite, and/or Puppet
  • Security / Governance expertise

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visithttp://www.egnyte.com/"> http://www.egnyte.com/">www.egnyte.com

Read more
Product Base Company into Logistic
Product Base Company into Logistic
Agency job
via Qrata by Rayal Rajan
Mumbai, Navi Mumbai
6 - 14 yrs
₹16L - ₹37L / yr
skill iconPython
PySpark
Data engineering
Big Data
Hadoop
+3 more

Role: Principal Software Engineer


We looking for a passionate Principle Engineer - Analytics to build data products that extract valuable business insights for efficiency and customer experience. This role will require managing, processing and analyzing large amounts of raw information and in scalable databases. This will also involve developing unique data structures and writing algorithms for the entirely new set of products. The candidate will be required to have critical thinking and problem-solving skills. The candidates must be experienced with software development with advanced algorithms and must be able to handle large volume of data. Exposure with statistics and machine learning algorithms is a big plus. The candidate should have some exposure to cloud environment, continuous integration and agile scrum processes.



Responsibilities:


• Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule

• Software Development that creates data driven intelligence in the products which deals with Big Data backends

• Exploratory analysis of the data to be able to come up with efficient data structures and algorithms for given requirements

• The system may or may not involve machine learning models and pipelines but will require advanced algorithm development

• Managing, data in large scale data stores (such as NoSQL DBs, time series DBs, Geospatial DBs etc.)

• Creating metrics and evaluation of algorithm for better accuracy and recall

• Ensuring efficient access and usage of data through the means of indexing, clustering etc.

• Collaborate with engineering and product development teams.


Requirements:


• Master’s or Bachelor’s degree in Engineering in one of these domains - Computer Science, Information Technology, Information Systems, or related field from top-tier school

• OR Master’s degree or higher in Statistics, Mathematics, with hands on background in software development.

• Experience of 8 to 10 year with product development, having done algorithmic work

• 5+ years of experience working with large data sets or do large scale quantitative analysis

• Understanding of SaaS based products and services.

• Strong algorithmic problem-solving skills

• Able to mentor and manage team and take responsibilities of team deadline.


Skill set required:


• In depth Knowledge Python programming languages

• Understanding of software architecture and software design

• Must have fully managed a project with a team

• Having worked with Agile project management practices

• Experience with data processing analytics and visualization tools in Python (such as pandas, matplotlib, Scipy, etc.)

• Strong understanding of SQL and querying to NoSQL database (eg. Mongo, Casandra, Redis

Read more
AlphaZegus Marketing
Deeksha  Poojari
Posted by Deeksha Poojari
Mumbai
2 - 3 yrs
₹10L - ₹15L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more

Role - Full Stack Developer

Job Type- 6 Months Contract

Location - Mumbai (Chandivali)


Requirement:

2-3 Years Experience

Role Summary:

We are looking for a skilled Full Stack Developer to join our dynamic team on a temporary basis for a project at our Mumbai office. The ideal candidate will be proficient in both front-end and back-end development, with experience in collaborating closely with UI/UX teams and integrating with mobile app developers.


Key Responsibilities:

  • Collaborate closely with UI/UX designers to translate designs and wireframes into high-quality code.
  • Implement user interfaces using front-end frameworks such as React and AngularJS.
  • Develop server-side logic using Node.js and integrate third-party APIs.
  • Ensure the responsiveness of applications by working closely with mobile developers for Android and iOS platforms.
  • Work with databases, including schema design, querying, and optimization.
  • Troubleshoot and debug applications to optimise performance and ensure functionality.
  • Stay updated on emerging technologies and industry trends relevant to our projects.


Required Skill Set:

  • 2-3 years of professional experience in full stack development.
  • Proficiency in front-end technologies such as HTML, CSS, JavaScript, and front-end frameworks like React and AngularJS.
  • Strong understanding of server-side languages and frameworks, specifically Node.js.
  • Experience in integrating RESTful APIs and third-party services.
  • Familiarity with database technology such as MySQL, MongoDB, etc., and optimising database queries.
  • Ability to work collaboratively in a team environment and communicate effectively.
  • Prior experience collaborating with mobile app developers for Android and iOS platforms is a plus.
  • Bachelor’s degree in Computer Science, Engineering, or a related field is preferred

About Alphazegus Marketing and what we do:


AlphaZegus is a next-gen marketing agency specialising in the domains of gaming & lifestyle.

We cater to brands that are a ‘want’, rather than a ‘need’ – aspirational brands that the audience would want to own as a badge of pride. Alpha Zegus acts as a trendsetting marketing house for such brands, crafting strategies & concepts from scratch, and offering an A(lpha)-Z(egus) solution through our wide range of resources at disposal: talents, media, content & innovations.

Website | Location - Mumbai | Instagram

Read more
Code Corners
at Code Corners
1 recruiter
Mamta SIngh
Posted by Mamta SIngh
Mohali
1 - 3 yrs
₹2L - ₹6L / yr
Shopify
customization
Apps development
PHP Developer- Shopify/Shopify Apps 
The candidate must have knowledge of Shopify (an e-commerce platform).
Work exposure of Shopify apps is a must.
Strong knowledge of liquid programming language. 

Generate a custom-tailored Shopify theme and alter the pre-existing template.

Act as a Shopify expert, specializing in all facets of the e-commerce platform. 

Strong hands to Install & Customize new Shopify themes. 

Clear concept of HTML5, CSS3, Javascript/Jquery.

Read more
Prolifics Corporation Ltd.,
at Prolifics Corporation Ltd.,
1 video
1 recruiter
Maruthi Rao
Posted by Maruthi Rao
Hyderabad
11 - 13 yrs
₹15L - ₹20L / yr
Tosca
  • Specialized in architectural knowledge/experience in Tosca
  • Hands on experience to support operational stuff on Tosca
  • Needs to be an SME who will lead and guide rest of the resources on the project
  • Needs to come up with solutions, strategic thoughts and efficiencies for Tosca implementation
  • Willingness to find answers and resolutions
  • Good Communications Skills 
Read more
Careator Technologies Pvt Ltd
Badal Singh
Posted by Badal Singh
Bengaluru (Bangalore)
5 - 10 yrs
₹12L - ₹15L / yr
skill iconPostgreSQL
skill iconAmazon Web Services (AWS)
DevOps
skill iconGit
skill iconGitHub
+4 more

    Focussed on delivering scalable performant database platforms that underpin our customer data services in a dynamic and fast-moving agile engineering environment.

·    Experience with different types of enterprise application databases (PostgreSQL a must)

·    Familiar with developing in a Cloud environment (AWS RDS, DMS & DevOps highly desirable).

·    Proficient in using SQL to interrogate, analyze and report on customer data and interactions on live systems and in testing environments.

·    Proficient in using PostgreSQL PL/pgSQL

·    Experienced in delivering deployments and infrastructure as code with automation tools such as Jenkins, Terraform, Ansible, etc.

·    Comfortable using code hosting platforms for version control and collaboration. (git, github, etc)

·    Exposed to and have an opportunity to master automation and learn to use technologies and tools like Oracle, PostgreSQL, AWS, Terraform, GitHub, Nexus, Jenkins, Packer, Bash Scripting, Python, Groovy, and Ansible

·    Comfortable leading complex investigations into service failures and data abnormalities that touch your applications.

·    Experience with Batch and ETL methodologies.

·    Confident in making technical decisions and acting on them (within reason) when under pressure. 

·    Calm dealing with stakeholders and easily be able to translate complex technical scenarios to non-technical individuals.

·    Managing incidents, problems, and change in line with best practice

·    Expected to lead and inspire others in your team and department, drive engineering best practice and compliance, strategic direction, and encourage collaboration and transparency.

 

Read more
Mirraw
at Mirraw
2 recruiters
BaljinderKaur Sethi
Posted by BaljinderKaur Sethi
Remote, Mumbai
1 - 5 yrs
₹2L - ₹5L / yr
skill iconRuby
skill iconRuby on Rails (ROR)
skill iconPython
Greetings from Mirraw Online Service Pvt Ltd. 
 
 
We have urgent requirement for Sr. Backend Developer(ROR)| Mirraw.com
 
Location- Lower Parel, Mumbai (Remote for Outstation candidates)
 
Job Description
 
Responsibilities:
 
Responsibilities:
Develop high-quality software design and architecture
Identify, prioritize and execute tasks in the software development life cycle
Develop tools and applications by producing clean, efficient code
Monitor key metrics and system health and quickly identifying and resolving problems
Oversee the technologies, tools and techniques used within the team
Ensure that development standards, policies and procedures are adhered to
Drive change to implement efficient and effective strategies as advised by management
Collaborate with internal teams and vendors to fix and improve products
Document development phases and monitor systems
Ensure software is up to date with latest technologies
 
Requirements:
Experience managing software development teams along with support responsibilities delivering high quality enterprise ready software
Deep hands-on technical expertise
Excellent verbal and written communication skills
Experience in modern languages like Ruby, Python
Ability to handle multiple competing priorities in a fast-paced environment
A deep understanding of software development in a team, and a track record of shipping software on time
Experience in reliable distributed systems, with an emphasis on high-volume data management within enterprise and/or web-scale products and platforms that operate under strict SLAs
Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions
 
Read more
Flower city online
at Flower city online
1 recruiter
Ghulam Mustafa Zargar
Posted by Ghulam Mustafa Zargar
Remote only
1 - 10 yrs
₹3L - ₹20L / yr
skill iconAngular (2+)
skill iconAngularJS (1.x)
GraphQL
Ionic
skill iconAmazon Web Services (AWS)

We are US based organization and are hiring mobile app developers in India on direct payroll of the company.
We have job openings (fully remote) for developer roles in our organization. For job security concerns of candidates, our company also provides part-time option with 10 hrs/week option.



JOB DETAILS


Job Title: Mobile App Developer
Company: Flower City (US)

The ideal candidates will have a combination of following skills:
-Amazon web services
-GraphQL/Apollo
-ionic framework
-Angular2+

 


Freshers may also apply. We also provide internship opportunities in aforementioned technologies. The internship duration is 6 months after which you stand a chance to be recruited (or even before 6 months are completed if your performance stands out).

Location: Fully remote with quarterly meetings in Chandigarh,
Salary: Negotiable (for experienced candidates only).

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos