Job Summary: Position Title: Customer Service Executive
Location: Mumbai
Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.
Responsibilities:
• Attending inbound calls involves receiving and responding to incoming calls from customers
• Provide accurate and relevant information regarding products, services, company policies, and procedures.
• Respond to customer inquiries via email in a timely, clear, and professional manner.
• Ensure all customer emails are acknowledged and resolved
• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.
• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.
• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.
• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.
• Assist customers with order tracking, billing inquiries, account management, and product-related questions.
• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.
• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.
• Maintain detailed logs of follow-up actions, resolutions, and outcomes.
• Collect customer feedback and report trends to management for continuous service improvement
.
View Job: click here
Shubham Vishwakarma
Full Stack Developer - Averlon
About Anantaresource
About
Company social profiles
Similar jobs
About the Company:
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.
Location: Mumbai
Roles and Responsibilities:
• Impanel distributors to sell the investment management schemes
• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channels, and direct clients, as outlined
• Handling channel and client queries
Strategy Planning:
• Achieve set targets through a designed strategy
• Keep monitoring & review strategy on an ongoing basis
• Internal Coordination:
• Liaising with senior management to arrive at clear objectives for the department
Resource planning:
• Liaising with investment teams to enable client interaction & information
• Liaising with operations and ensuring smooth functioning between the department & operations
• Ensure proper compliance with respect to all channel partners – distributors/clients etc.
Compliance:
• Ensure all activities are as per proper compliance internally and as per regulatory requirements
• Ensure all distributor agreements/client documentation has met all regulatory & compliance requirements on an ongoing basis
Requirements:
• Graduate
• Great command over English & Regional Language
• Experience 2 – 5 years
Laravel
PHP
CodeIgniterJob Title: PHP Developer laravel
Salary package: Upto 6Lpa per annum
Experience: 1.5 years - 2.5 years
Location: Bangalore
Mandatory Skills:
Candidate must have Laravel experience
Skills:
- Strong proficiency with Laravel.
- Extensive knowledge of jQuery, JavaScript, Core PHP, MySQL, Bootstrap and Rest API.
- Good understanding of front-end technologies, such as HTML5, and CSS3
- Good understanding of code versioning tools, such as Git
Candidates with good Accounting knowledge, Ms Excel skills, English communication skills, good learning skills, below 30 Yrs age, residing in Kolkata, and want to grow rapidly, Those who are not from an Accounting background, please don't apply.
TEKsystems is hiring for one of our product-based clients for a Techno-Functional Business Analyst role.
Candidates who have worked on either Java or .NET in their career, majorly on product solutions.
Solutioning experience
Stakeholder management
Change management
MLEG tools (minimum experience would suffice)
The individual will work on the MLEG Program facilitating business requirements from sites that plan to engage and move forward with the implementation of MLEG IT Tools and processes. Work will also include business value analysis for sites, programs and IT Tools. Create Investment Proposals for new projects and updated scopes while ensuring the functionalities of the new system/process meet business needs
In partnership with the business and IT leadership, Business Readiness is responsible to apply methodologies and tools to identify and manage the people side of change (IT systems, process, behaviors) to achieve a business result.
Individual contributor, lead a change team and/or oversee change delivery across a portfolio or business area. Common activities include (Business Change Implementation Management)
• Confirmation and alignment of change scope
• Stakeholder identification, analysis and management
• Change Strategy
• Mobilizing leaders
• Communications strategy, planning and execution
• Training design and delivery
• Engaging the business on its implementation and adoption requirements
• Change Planning and monitoring
PHEA(Perform Hydrocarbon and Energy Accounting)
• Ensure program deliverables & goals align with PHEA's vision
• Investment Proposals for new projects/updated scopes
• Ensure the functionalities of the new system/process meet business needs
• Monitors program progress such as awareness regarding Issue Resolution and Risk Management
• Supports execution via program and project reviews.
Total Years of experience required: 7 years to 13 years.
Location: Bangalore
Work mode: Hybrid
Looking for a candidate who can join within 30 days.
Thank You.
Have a great week ahead. 🌸
HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)Developing screens/modules using C# Asp.Net. Building controls using jQuery widgets. Writing stored procedures or functions or triggers using SQL Server. Performing Unit testing. Writing Functional or Logic documents.
Desired Candidate Profile
We are looking for Programmer Analysts who have had responsibility for all stages of development, implementation and maintenance. The candidate will be responsible for the development and maintenance of our software products. Should be a team player.
3+ years experience in C# Asp.Net, j Query widgets, SQL Server.
Good communication skills required.
Data Science
R Programming
Python
Machine Learning (ML)- Extract and present valuable information from data
- Understand business requirements and generate insights
- Build mathematical models, validate and work with them
- Explain complex topics tailored to the audience
- Validate and follow up on results
- Work with large and complex data sets
- Establish priorities with clear goals and responsibilities to achieve a high level of performance.
- Work in an agile and iterative manner on solving problems
- Evaluate different options proactively and the ability to solve problems in an innovative way. Develop new solutions or combine existing methods to create new approaches.
- Good understanding of Digital & analytics
- Strong communication skills, orally and in writing
Job Overview:
As a Data Scientist, you will work in collaboration with our business and engineering people, on creating value from data. Often the work requires solving complex problems by turning vast amounts of data into business insights through advanced analytics, modeling, and machine learning. You have a strong foundation in analytics, mathematical modeling, computer science, and math - coupled with a strong business sense. You proactively fetch information from various sources and analyze it for better understanding of how the business performs. Furthermore, you model and build AI tools that automate certain processes within the company. The solutions produced will be implemented to impact business results.
Primary Responsibilities:
- Develop an understanding of business obstacles, create solutions based on advanced analytics and draw implications for model development
- Combine, explore, and draw insights from data. Often large and complex data assets from different parts of the business.
- Design and build explorative, predictive- or prescriptive models, utilizing optimization, simulation, and machine learning techniques
- Prototype and pilot new solutions and be a part of the aim of ‘productizing’ those valuable solutions that can have an impact at a global scale
- Guides and coaches other chapter colleagues to help solve data/technical problems at an operational level, and in methodologies to help improve development processes
- Identifies and interprets trends and patterns in complex data sets to enable the business to make data-driven decisions
Python
Flask
DjangoIf you love to work in a fast-paced startup environment and desire to solve some very
challenging problems using technology, we want to hear from you.
We are looking for an enthusiastic and energetic individual to work as a Senior Software
Developer. You will be involved in working on multiple products for the scaling and growth
stage of the lifecycle.
We work closely with the real world,. If you are interested to grow and learn in your career
and at the same time work on products for the 1Bn user market, we encourage you to apply.
Responsibilities
● Managing and guiding a team of junior developers for timely delivery of product and
milestones
● Optimization of the application for maximum speed and scalability
● Implementation of security and data protection
● Design and implementation of data storage solutions
● Design & Build: Designing and developing high-volume, low-latency applications for
mission-critical systems, and delivering high-availability and performance.
● Collaborate - Collaborating within your product streams and team to bring best
practices and leverage a world-class tech stack.
● Measurable Outcome - You will need to set quantifiable objectives that encapsulate
the quality attributes of a system. The fitness of the application is measured against
set marks.
● DevOps - You will need to set up every essential (tracking/alerting) to make sure the
infrastructure/software you built is working as expected.
● Design and development of our REST APIs
● Help maintain code quality, architecture, and automation
Required Knowledge and Skills
● Over 3 years of experience working in backend development technologies and
DevOps
● Highly curious and ready to dive into complex technical challenges.
● Proficiency in development and scripting in Python, Django/Flask framework.
● Some experience in Angular 6+, JavaScript or TypeScript would be a plus.
● Database design and management, including being up on the latest practices -
bonus points for MySQL and MongoDB
● User authentication and authorization between multiple systems, servers, and
environments
● Integration of multiple data sources and databases into one system
● Management of hosting environment, including database administration and scaling
an application to support load changes
● Setup and administration of backups
● Understanding differences between multiple delivery platforms such as mobile vs
desktop, and optimizing output to match the specific platform
● Creating database schemas that represent and support business processes
● Implementing automated testing platforms and unit tests
● Understanding of “session management” in a distributed server environment
● Server management and deployment for the relevant environment
● Appreciation for clean and well-documented code
● Hands-on experience with architecture and structural design patterns
● Expertise in designing, developing, deploying, and integrating RESTful APIs
● Ability to understand business requirements and translate them into technical
requirements
● A knack for benchmarking and optimization
● Proficient understanding of code versioning tools, such as Git
Personality
● Requires excellent communication skills – written, verbal, and presentation.
● You should be a team player.
● You should be positive towards problem-solving, have a very structural thought
process to solve problems
● Interest to work in a high paced start-up environment with a large amount of learning.
● Good understanding of different frameworks, and be able to pick up new
technologies at ease.
● You should be agile enough to figure out a need for new technologies/frameworks
and learn new technology for better product performance.
- Build and Lead multiple teams of notch engineers to own, drive & deliver critical parts of our products.
- Work closely with Engineering Managers to develop the best technical design and approach for new product development.
- Set up the organization & processes to enable timely delivery of projects with high quality.
- Set up best practices for development and champion their adoption.
- Oversee Architecture & design of technically robust, flexible and scalable solutions.
improvement.
- Show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the long-term vision.
- Be responsible for mentoring and developing front line managers and engineers.
Requirement:
- Bachelor Degree or higher in Computer Science or related field from Premium Institutes
- 5+ years of work experience in software development and 1-2 years as a leadership role.
- Deep Understanding of enterprise grade technologies.
- Experience in Node.Js, Java, Python tech stack.
- Knowledge of Object-Oriented Design, data structures, algorithm design, and complexity analysis.
-
- Strong analytic and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
JavaExperience with Hibernate and Spring.
- Experience with Spring-boot, spring MVC
- Experience with all phases of the Software Development Lifecycle, including system analysis, design, coding, testing, debugging and documentation
- Teamwork & collaboration skills to work across organizations
- Problem solving skills to develop quick yet sound solutions to resolve complex issues
- Programming Language(s): Java, J2EE, JSON, HTML, DHTML, HTML 5, XML, EXTJS.
- Experience with XML/HTTP and Web Services
- Experience with HTML, JSP, CSS, JQuery / Ajax / JSON,
- Experience /Knowledge of Angular, React.
- Experience building J2EE based Web Applications
- Experience with MySql.
React.jsJavascript
Ruby on Rails (ROR)
NodeJS (Node.js)
MongoDBWe're looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development.
Requirements:
- Design overall architecture of the web application.
- Maintain quality and ensure responsiveness of applications.
- Collaborate with the rest of the engineering team to design and launch new features.
- Maintain code integrity and organisation.
- Experience working with graphic designers and converting designs to visual elements.
- Understanding and implementation of security and data protection.
- Highly experienced with back-end programming with NodeJS, you can easily design and integrate the REST APIs with front end.
- Well versed with JavaScript (frameworks such as ReactJS).
- Development experience for both mobile and desktop.
- Experience with cloud message APIs and usage of push notifications.
- Knowledge of code versioning tools such as Git.
- Knowledge about Firebase & GoLang is an added advantage.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon