Customer service Executive

• Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs build, and maintain our social media presence.
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop-off points and optimizes user funnels.
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
• Maintains digital marketing staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results.
• Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

1. Conducting research to find new ways to reach target audiences through social media channels, email campaigns, content creation, etc.
2. Developing strategies for increasing awareness of a brand or product through strategic partnerships with other companies
3. Proposing new initiatives to attract prospects and convert leads as well as testing new approaches to capture existing demand
4. Providing inputs & expertise to drive efficacy of marketing activities (content development and optimization, advertising, etc.)
5. Planning and executing initiatives to reach the target audience through different channels
6. Analyzing data to determine what types of content resonate with target audiences and what types of content do not

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Job Summary
. Developing the latest user-facing features using React.js
· Designing a modern highly responsive web-based user interface
· Building reusable components and front-end libraries for future use
· Translating designs and wireframes into high-quality code
· Learn and understand user interactions
· Optimizing components for maximum performance across a vast array of web-capable devices and browsers
· Coordinating with various teams working on distinct layers
· As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.

Technical skills:
· Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
· Thorough understanding of React.js and its core principles
· Ability to create a reusable stateful component using React hooks
· Prior experience with popular React.js workflows (such as Flux or Redux)
· Familiarity with more current specifications of EcmaScript
· Prior experience with data structure libraries (e.g., Immutable.js)
· Knowledge of isomorphic React is a plus
· Familiarity with RESTful APIs
· Familiarity with HTML / CSS
· GIT experience is a plus
· Knowledge of modern authorization mechanisms, such as JSON Web Token
· Familiarity with modern front-end build pipelines and tools
· Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
· Familiarity with working with the siren-JSON schema for generating forms.
· Familiarity with react-hook-form
· Ability to understand business requirements and translate them into technical requirements
· A knack for benchmarking and optimization
· Familiarity with code versioning tools
· jest and enzyme for red-green tdd
· understanding of feature flag
· lint and husky hooks

• Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.
• Revenue generations through Cross Selling products & Interest Collection.
• Maintain good relationships with clients so that the business can

maximize the value of those relationships.

• Customer Relationship and Follow-up.
• Maintenance of important registers and daily reports.
• Cash Management and accounting.
• CASA management (Current Account /Savings account )
• Sourcing of New Customers to increase Gold loan Business, Gold Appraisal.