Customer service Executive

Role Summary:

We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert

leads into prospects and contribute to the company’s sales pipeline.

Key Responsibilities:

• Make outbound calls to potential clients based on leads provided.

• Understand customer requirements and provide relevant property information.

• Systematic follow-up with interested leads and timely updates on new offers.

• Schedule and coordinate site visits with sales teams and clients.

• Maintain accurate records of all conversations and lead progress using CRM tools.

• Achieve daily/weekly/monthly targets for calls and conversions.

• Handle customer inquiries professionally and escalate issues when needed.

Whatsapp blast and email marketing to be carried out.

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Job Specification (JS):

Education qualifications:

• Minimum preferred: Bachelor’s degree in any field.

Experience:

• 2-3+ years of experience in telecalling, telesales, or customer support.

• Experience in real estate or similar industry is an added advantage.

Skills & Competencies:

• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).

• Good convincing and negotiation skills.

• Confident, energetic, and customer-focused.

• Ability to handle rejection and remain calm under pressure.

• Basic computer knowledge and experience with MS Office.

Other Requirements:

• Willing to work in a target-driven environment.

• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).

4 to 7 years of hands on IT/tech recruitment experience in product or tech-heavy environments

End-to-end hiring ownership for technical roles (sourcing to offer closure)

Proven experience hiring niche tech roles: Software, Data, BI, QA, Cloud/DevOps, IT Support, UI/UX, Technical PMs

Strong expertise in talent sourcing beyond job boards (LinkedIn, tech communities, referrals, talent mapping, passive hiring)

Experience with ATS platforms, Boolean search, and tech screening/evaluations

Ability to partner closely with hiring managers and tech leaders to forecast demand and close roles at speed

Strong stakeholder communication, coordination, and candidate management skills

Bachelor’s degree (Technical background or MBA preferred)

Roles and Responsibilities:

● Design, architect, and drive implementation of entire products and key engineering features

● Plan and track the development and release schedules, and provide visible leadership in crisis

● Establish and follow best practices, including coding standards and technical task management

● Involve in the end-to-end architecture design and implementation

● Deal with a dynamic project or feature with changing requirements

● Recruit, motivate and develop a superior team, establish a clear definition of functional excellence and create a culture based on those practices

Experience and Skills you MUST have:

● Web application development and micro-services architecture using JavaScript, Python, and JavaScript libraries and ReactJs and other web technologies - HTML, CSS, and JS

● Experience with RDBMS or NoSQL Database technologies like MySQL, MongoDB, PostgreSQL, ElasticSearch, and Redis

● End to end deployment and DevOps using - Kubernetes, Docker, GCP Stack

● Knowledge of Jenkins, Prometheus, New Relic, and other tools

● Experience implementing testing platforms and unit tests

● Rock solid at working with third-party dependencies and debugging dependency conflict

JOB DESCRIPTION:

• The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions.
• May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm.
• The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages.
• Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions.

RESPONSIBILITIES:

• Lead technical processes and designs considering reliability, data integrity, maintainability, reuse, extensibility, usability, and scalability.
• Review code of development team to ensure quality and adherence to best practices and standards.
• Mentor junior developers to develop their skills and build strong talent.
• Collaborate with Infrastructure partners to identify and deploy optimal hosting environments.
• Define scalability and performance criteria for assigned applications.
• Ensure application meets the performance, privacy, and security requirements.
• Verify test plans to ensure compliance with performance and security requirements.
• Support business and technical presentations in relation to technology platforms and business solutions.
• Mitigate risk by following established procedures and monitoring controls.
• Help develop solutions that balance cost and delivery while meeting business requirements.
• implement technology-specific best practices that are consistent with corporate standards.
• Partner with cross-functional teams to ensure the success of product strategy and project deliverables.
• Manage the software development process.
• Drive new technical and business process improvements.
• Estimate total costs of modules/projects covering both hours and expense.
• Research and evaluate specific technologies, and applications, and contributes to the solution design.
• Construct application Architecture encompassing end-to-end designs.
• Mitigates risk by following established procedures and monitoring controls, spotting key errors, and demonstrating strong ethical behavior.

QUALIFICATIONS:

• Bachelor's degree required with Masters, or equivalent experience preferred
• Minimum of 7 years of related experience.
• 7+ Years of Active Development Experience/ Expertise in Java/J2EE Based Applications proven ability with Hibernate, JPA, Spring, Spring MVC
• Exposure to XML/XSD, JSON and similar data presentation components
• Familiarity with Microservices based architecture and distributed systems.
• Ability to develop and work with REST APIs using Spring Boot framework.
• Knowledge of IBM MQ and messaging protocols such as JMS
• Understanding of Unix/Linux OS including shell scripting
• Strong database and PL/SQL skills
• Experience with CI/CD technologies like GIT, Jenkins, JoCoCo and Maven
• Experience with UI frameworks - Angular, NodeJS and NPM is a plus
• Experience with CSS, HTML, JavaScript, and similar UI frameworks (jQuery, React Angular) is a plus
• Familiarity with Agile development methodology

• Plan, monitor and execute organic Social media growth strategies on all relevant social media platforms for the company and its clients.
• Excellent and confident communicator to be able to understand and convey the strategies, and plan to the client and internal team.
• Be actively involved in SEO efforts
• Write content for marketing and website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics)
• Acquire insight into online marketing trends and keep strategies up-to-date
• Developing and optimizing quality paid advertising campaigns across various networks such as Google Ads & Google Shopping, Facebook Ads, Instagram, LinkedIn and more. TikTok & Snapchat Ads are a bonus.

• Skills and experience in creative content writing (Important)
• Fair understanding of digital marketing concepts and best practices
• Working knowledge of Internet and SAAS tools like Google Sheets, Google Slides, etc
• Exposure to SEO concepts
• Exposure to web analytics tools (e.g. Google Analytics, etc)
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

Responsibilities

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

IF INTERESTED THEN CALL/WHATSAPP ME ON ( SEVEN EIGHT FIVE NINE EIGHT EIGHTZERO TWO FOUR TWO ) 

• Meeting with the design team to review website and application requirements.
• Setting tasks and development goals.
• Configuring the company SharePoint systems to specified requirements.
• Developing new web components using XML, .NET, SQL, and C#.
• Designing, coding, and implementing scalable applications.
• Extending SharePoint functionality with forms, web parts, and application technologies.

Key Responsibilities 

Minimum Qualification 

• Reviewing, drafting and negotiating commercial agreements and legal documents ensuring the company’s interests are fully protected in all contracts entered into
• Providing timely and commercially sound guidance and advice to management on all regulatory matters
• Executing of Legal Contracts & Agreements of all types and nature viz. vendor, purchase contracts, rental, sale deeds, NDAs, consultancy contracts, technology licensing, manpower related, etc.
• Implementing corporate actions like buyback, incorporation, restructuring, mergers or other similar activities
• Preparing for and conducting Board and general meetings, minutes & proceedings of Board & general meetings; maintaining other statutory registers
• Filing of various forms, resolutions, and returns under the Companies Act, correspondence, and filing returns with various statutory authorities
• Preparing and circulating circular resolutions for board and committee approval from time to time
• Recommending changes to processes and procedures to reduce compliance risk and raising operational standards
• Assisting auditors by providing required clarifications and compliance of audit requirements as well as implementation of audit observations
• Assisting management with legal aspects of Fraud management
• Assisting with communication with government agencies seeking information regarding possible fraud cases
• Handling customer complaints and consumer legal notices and taking initiative for amicable settlement of the same

What you need to have:

• Bachelor's Degree in Law (LLB) from a reputed college
• Membership of the Institute of Companies Secretaries of India
• 3 to 5 years experience in a regulated financial firm
• Experience in B2B and B2C financial institutions, fintech companies, and credit institutions
• Expertise in Indian laws and regulations concerning payments products such as credit cards, debit cards, direct debit, eMoney, consumer credit, and alternative payment methods
• Excellent oral, written and business communication skills in English
• Ability to provide independent advice to senior level management on highly technical matters with proper analysis
• Knowledge of and experience with laws dealing with government and/or commercial contract administration, particularly contract negotiation, preparation, and administration
• Good planning and organizational skills
• Proven ability to delicately solve sensitive matters
• Ability to establish effective working relationships throughout the Company
• Ability to accurately proofread and correct documents
• Ability to set priorities and work under pressure
• Ability to prepare reports, research and explore assigned tasks