Job Summary: Position Title: Customer Service Executive
Location: Mumbai
Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.
Responsibilities:
• Attending inbound calls involves receiving and responding to incoming calls from customers
• Provide accurate and relevant information regarding products, services, company policies, and procedures.
• Respond to customer inquiries via email in a timely, clear, and professional manner.
• Ensure all customer emails are acknowledged and resolved
• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.
• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.
• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.
• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.
• Assist customers with order tracking, billing inquiries, account management, and product-related questions.
• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.
• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.
• Maintain detailed logs of follow-up actions, resolutions, and outcomes.
• Collect customer feedback and report trends to management for continuous service improvement
.
View Job: click here
Shubham Vishwakarma
Full Stack Developer - Averlon
About Anantaresource
About
Company social profiles
Similar jobs
C++About us :
Rekise Marine is a startup focused on enhancing the sustainable utility of oceans through autonomous robotic infrastructure. We develop advanced autonomous technologies for the maritime sector, serving defense and commercial applications globally. Our work spans autonomous surface and underwater vessels and smart port infrastructure, including projects like Jalkapi for the Indian Navy.
About the role :
We are seeking a passionate and driven experienced Senior Robotics Engineer to lead the development and integration of autonomy systems in our next-generation marine robotics platforms. As part of our dynamic startup journey, this role demands deep technical expertise in robotics software and embedded systems, especially in areas like navigation, control, perception, and real-time systems. You will mentor a team of engineers and play a critical role in scaling up core autonomy stacks from simulation to real-world deployment.
This is a hands-on role that involves direct ownership of robotics subsystems and collaboration with cross-functional teams including hardware, embedded systems, and systems integration.
Key Responsibilities :
Technical Leadership
- Lead architecture, design, and implementation of autonomy modules (navigation, control, perception, SLAM, etc.).
- Own system-level integration with sensors, embedded systems, and marine vehicle control systems.
- Establish engineering best practices in ROS2-based development, simulation testing, and CI/CD pipelines.
- Define rigorous testing and validation strategies, developing simulation and field test setups to benchmark perception models against real-world scenarios.
Product Development
- Drive development of robust, scalable code for marine robotics platforms in C++ and Python.
- Guide simulator development to reflect accurate marine dynamics and sensor behavior (e.g., Gazebo, Unity Sim)
- Troubleshoot and debug issues across software and hardware interfaces in test benches and field trials
Team and Project Management
- Mentor and support junior engineers in robotics, controls, and perception development
- Collaborate with program managers to define and track milestones, technical deliverables, and field deployment plans
- Maintain clear documentation, communicate technical findings effectively, and present updates to internal teams, external partners, and research collaborators.
Required Skills and Experience :
- Bachelor’s or Master’s in Robotics, Mechatronics, Electronics, Computer Science, or related field
- 4+ years of experience in robotics software development, preferably in field robotics or autonomous vehicles
- Proven track record of deploying robotics systems from lab to field
- Strong coding skills in C++ and Python
- Expertise in ROS2, Gazebo/Unity Sim, and Linux-based development
- Solid understanding of control theory, SLAM, sensor fusion, and kinematics
- Familiarity with marine dynamics and sensor integration (IMU, GPS, LIDAR, sonar, etc.)
Good to have
- Experience working with marine or underwater robotics
- Exposure to safety-critical systems or defense tech environments
What We Offer :
- Opportunity to lead core autonomy development in a high-impact defense-tech startup.
- Competitive compensation and performance-linked growth.
- Exposure to real-world deployments and defense projects.
- Collaborative and innovative environment alongside domain experts and naval veterans.
Strong Product Designer profile.
Mandatory (Experience 1) – Must have a minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.
Mandatory (Experience 2) – Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.
Mandatory (Portfolio) – Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.
Mandatory (Tools) – Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).
Mandatory (Company) – B2B SaaS OR Top Consumer-Tech Products (Swiggy, Dunzo, Nykaa, Cred)
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)We are looking for computer science/engineering final year students/ fresh graduates that have solid understanding of computer science fundamentals (algorithms, data structures, object oriented programming) and strong java. programming skills. You will get to work on machine learning algorithms as applied to online advertising or do data analytics. You will learn how to collaborate in small, agile teams, do rapid development, testing and get to taste the invigorating feel of a start-up company.
Experience
None required
Required Skills
-Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design
-Java / Python programming
-UI/UX HTML5 CSS3, Javascript
-MYSQL, Relational Databases
-MVC Framework, ReactJS
Optional Skills
-Familiarity with online advertising, web technologies
-Familiarity with Hadoop, Spark, Scala
Education
UG - B.Tech/B.E. - Computers; PG - M.Tech - Computers
Google AnalyticsPosition: SEO Intern
Location: Remote
Type: Internship (Part-time/Full-time)
Duration: 3 to 6months
Start Date: 10 Dec
Compensation: 5K TO 10K FIX
Responsibilities:
As an SEO Intern, you will support the SEO team in implementing strategies to improve organic search visibility, traffic, and rankings. Key responsibilities include:
- Keyword Research: Assist in identifying high-value keywords for on-page optimization, content creation, and link-building.
- On-Page SEO: Help optimize website content, meta tags, headings, and images for better search engine rankings.
- Content Strategy: Collaborate with the content team to ensure that SEO best practices are followed during content creation.
- Link Building: Assist in developing strategies to acquire high-quality backlinks from relevant websites.
- SEO Audits: Help perform audits of website pages to identify areas for improvement and assist in executing fixes.
- Analytics & Reporting: Use tools like Google Analytics, Google Search Console, and others to monitor traffic, rankings, and performance metrics, and assist in creating reports.
- Competitor Analysis: Analyze competitor websites to identify SEO strengths, weaknesses, and opportunities.
- Stay Updated on SEO Trends: Keep up to date with the latest SEO trends, algorithm changes, and digital marketing strategies.
Qualification:
- Must be graduate from any field.
- Certification in Digital Marketing.
- Strong Communication skills.
- Strong Writing Skills.
Python
Django
Flask
Amazon Web Services (AWS)• Writing and testing code, debugging programs and integrating applications with third-party
web services. To be successful in this role, you should have experience using server-side logic
and work well in a team.
• Ultimately, you'll build highly responsive web applications that align with our business needs.
• Write effective, scalable code Develop back-end components to improve responsiveness and
overall performance Integrate user-facing elements into applications.
• Test and debug programs
• Improve functionality of existing systems Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical
solutions
• Expertise in at least one popular Python framework (like Django, Flask, etc)
• Team spirit
• Good problem-solving skills.
Requirements
• 3 to 5 years of experience as a Python Developer
• Hands-on experience with Flask, Django or Gin or Revel or Sanic
• Knowledge of design/architectural patterns will be considered as a plus
• Experience working in an agile development environment with a strong focus on rapid
software development
• Experience in AWS or similar cloud technologies
• Excellent troubleshooting and debugging skills
• Proven ability to complete the assigned task according to the outlined scope and timeline
• Experience with messaging frameworks such as SQS/Kafka/RabbitMq
• Experience with Elastic Search
• Willingness to learn new and different technologies
Location - South Delhi
Docker
Kubernetes
JenkinsSr.DevOps Engineer (5 to 8 yrs. Exp.)
Location: Ahmedabad
- Strong Experience in Infrastructure provisioning in cloud using Terraform & AWS CloudFormation Templates.
- Strong Experience in Serverless Containerization technologies such as Kubernetes, Docker etc.
- Strong Experience in Jenkins & AWS Native CI/CD implementation using code
- Strong Experience in Cloud operational automation using Python, Shell script, AWS CLI, AWS Systems Manager, AWS Lamnda, etc.
- Day to Day AWS Cloud administration tasks
- Strong Experience in Configuration management using Ansible and PowerShell.
- Strong Experience in Linux and any scripting language must required.
- Knowledge of Monitoring tool will be added advantage.
- Understanding of DevOps practices which involves Continuous Integration, Delivery and Deployment.
- Hands on with application deployment process
Key Skills: AWS, terraform, Serverless, Jenkins,Devops,CI/CD,Python,CLI,Linux,Git,Kubernetes
Role: Software Developer
Industry Type: IT-Software, Software Services
FunctionalArea:ITSoftware- Application Programming, Maintenance
Employment Type: Full Time, Permanent
Education: Any computer graduate.
Salary: Best in Industry.
HTML/CSSJavascriptAngular (2+)AngularJS (1.x)• Proficiency in C# • Experience using .NET Core and .NET framework 4.5+ an added advantage • Experience in developing ASP.NET Core MVC applications • Should be familiar with using APIs (REST/SOAP).
• Senior knowledge of ADO.NET
• Proficient knowledge of MSSQL
• Database design including indexes and data integrity
• implementing enterprise application patterns
• Understanding of HTML, JS, and CSS
• Should Test and Debug various .NET Applications.
• Should have troubleshooting Skills.
• Strong communication skills. Roles & Responsibilities
• We are looking for an ASP.NET MVC developer that will be able to develop and support existing applications.
• The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns.
• Your primary responsibilities will be to design and develop these applications. Therefore, its essential that you are skilled at problem-solving, solution design, and high-quality coding.
Java
Spring Boot● Strong knowledge of data structures and designing for performance, scalability and availability.
● Solid understanding of multithreading, MVC, and strong OO skills.
● Good understanding of micro services architecture.
● Good understanding of development tools and processes.
● Good knowledge of cloud environment GCP, AWS
● Code, develop, design and architect the product.
● Design, implement and maintain highly scalable, multi-tier, distributed server software applications.
● Deliver across the entire product life cycle, design, build, deploy, test, release and support.
● Working directly with developers and product managers to conceptualize, build, test and release
products
Flutter
Android Development
iOS App DevelopmentResponsibilities
As a Software Engineer - Cross Platform Mobile Developer you will be expected to develop and maintain Cross platform Android and iOS applications for a range of our clients in different verticals. You will be working alongside other engineers and developers working on different layers of the infrastructure. You will also be helping out junior team members by reviewing their code and providing feedback. Thereby, helping them excel professionally.
Requirements
B.E/B.Tech degree in Computer Science Engineering or any related fields. Even candidates with BCA/MCA degree can apply. But if you feel that you don’t have the necessary degree to apply, don’t worry! If you can prove that you have the necessary skills for this position, we would love to hear from you.
Skills
• Thorough understanding of Flutter and its core principles.
• Proficient in Dart6 Programming.
• Knowledge of modern authorization mechanisms (such as Auth 2.0 or JSON Web Token)
• Build pixel-perfect, buttery smooth UIs across both mobile platforms. • Familiarity with RESTful APIs.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git or Perforce)
• Strong knowledge of UI design principles, architecture patterns, and best practices for development.
• Familiarity with native build tools, like Xcode, Gradle (Android Studio, IntelliJ)
• Ability to write well-documented, clean code
• Experience launching and managing production mobile apps Nice to have
• Familiarity with continuous integration
• Knowledge on native Android development
React.jsAngularJS (1.x)Javascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon