
Job Summary: Position Title: Customer Service Executive
Location: Mumbai
Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.
Responsibilities:
• Attending inbound calls involves receiving and responding to incoming calls from customers
• Provide accurate and relevant information regarding products, services, company policies, and procedures.
• Respond to customer inquiries via email in a timely, clear, and professional manner.
• Ensure all customer emails are acknowledged and resolved
• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.
• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.
• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.
• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.
• Assist customers with order tracking, billing inquiries, account management, and product-related questions.
• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.
• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.
• Maintain detailed logs of follow-up actions, resolutions, and outcomes.
• Collect customer feedback and report trends to management for continuous service improvement
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About Wissen Technology: At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. We don’t just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.
Job Summary: Wissen Technology is hiring a Data Engineer with expertise in Python, Pandas, Airflow, and Azure Cloud Services. The ideal candidate will have strong communication skills and experience with Kubernetes.
Experience: 4-7 years
Notice Period: Immediate- 15 days
Location: Pune, Mumbai, Bangalore
Mode of Work: Hybrid
Key Responsibilities:
- Develop and maintain data pipelines using Python and Pandas.
- Implement and manage workflows using Airflow.
- Utilize Azure Cloud Services for data storage and processing.
- Collaborate with cross-functional teams to understand data requirements and deliver solutions.
- Ensure data quality and integrity throughout the data lifecycle.
- Optimize and scale data infrastructure to meet business needs.
Qualifications and Required Skills:
- Proficiency in Python (Must Have).
- Strong experience with Pandas (Must Have).
- Expertise in Airflow (Must Have).
- Experience with Azure Cloud Services.
- Good communication skills.
Good to Have Skills:
- Experience with Pyspark.
- Knowledge of Kubernetes.
Wissen Sites:
- Website: http://www.wissen.com
- LinkedIn: https://www.linkedin.com/company/wissen-technology
- Wissen Leadership: https://www.wissen.com/company/leadership-team/
- Wissen Live: https://www.linkedin.com/company/wissen-technology/posts/feedView=All
- Wissen Thought Leadership: https://www.wissen.com/articles/
Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Key Responsibilities:
- Setting up processes related to finance, accounts, vendor payments, payroll and implementation of those processes across the organization to prevent fraud and ensuring efficient operations
- Preparing financial statements (quarterly, annual) and MIS dashboards for management and investors
- Preparing and analyzing budgets, financial data, cash flows, and providing insights for business planning
- Work closely with cross-functional teams to ensure financial data accuracy, budget planning
- Manage the finance and accounting team, including hiring, training, and developing of team
- Manage relationships with external partners, such as banks and NBFCs, auditors, tax consultants, and regulatory bodies
Requirements:
- Full ownership and accountability, be instrumental in building the organization and growing with the organization for a leadership role
- CA or ICWA is mandatory
- 5+ years of experience in finance and accounting, preferably in fintech, banks, microfinance, NBFC
- Strong Excel or google sheet skills
- Experience in managing financial operations, budgeting, forecasting, and financial planning
- Strong communication and interpersonal skills, with the ability to build relationships with
- Excellent analytical and problem-solving skills
- Experience in managing and developing a team
Is your next career move to work in a team which uses data, reporting and analytical skills to help answer business questions to make DAZN a data-driven company?
DAZN is a tech-first sport streaming platform that reaches millions of users every week. We are challenging a traditional industry and giving power back to the fans. Our new Hyderabad tech hub will be the engine that drives us forward to the future. We’re pushing boundaries and doing things no-one has done before. Here, you have the opportunity to make your mark and the power to make change happen - to make a difference for our customers. When you join DAZN you will work on projects that impact millions of lives thanks to your critical contributions to our global products
This is the perfect place to work if you are passionate about technology and want an opportunity to use your creativity to help grow and scale a global range of IT systems, Infrastructure, and IT Services. Our cutting-edge technology allows us to stream sports content to millions of concurrent viewers globally across multiple platforms and devices. DAZN’s Cloud based architecture unifies a range of technologies in order to deliver a seamless user experience and support a global user base and company infrastructure.
This role will be based in our brand-new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.
Responsibilities:
- Communicate with different stakeholders such as Ad Tech Engineers and Product Owners
- Should be able to extensively work in Google Analytics and strong SQL knowledge is expected.
- Strong analytical skills
Key Competencies:
- 4-8 years of experience as Data Analyst
- Advanced Microsoft Excel Skills
- Strong command on Google Analytics
- Reporting platform UI experience (Tableau, Looker, etc)
- Experience with VAST tags, pixels trackers, etc.
- Experience with DSPs & third-party ad platforms (GAM, YoSpace, etc)
At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.
As part of our team, you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.
- Liaising between the IT department and the Executive branch.
- Acting as an information source and communicator between business branches.
- Crete Business Proposals and SOW.
- Understanding strategic business needs and plans for growth.
- Enhancing the quality of IT products and services.
- Analyzing the design of technical systems and business models.
- Utilizing IT data for business insights.
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- Finding technological solutions to business requirements.
- Producing reports on application development and implementation.
Role- Android Developer
About Growth Product – HatchXR – a Metaverse platform for Schools and Kids
HatchXR is Camp K12’s very own AR/VR/3D and Metaverse coding platform for kids. Over 20,000 teachers and 1.5M students use the platform today across 150 countries, to learn to code and to become the youngest AR/VR and Metaverse creators anywhere in the world.
Our partners include the Government of Delhi, Code.org, and 1000+ schools across the globe, growing week on week. The platform, and our partnerships, are US-first and global. 75% of our users come from North America, another 10% from UK and Australia, and the rest from India and other geos.
CNBC episode showing how Hatch is being used to teach coding in Indian government schools:
https://www.youtube.com/watch?v=mAdZar2BcVo">https://www.youtube.com/watch?v=mAdZar2BcVo
Catering to a wide range of users from students to professionals, anyone who is interested in learning programming and/or 3D game designing, or just wants to build their games, or learn a new skill set, can find a use for Hatch.
https://hatchxr.com/">HatchXR is our text-based coding platform that can be used by anyone to learn about JavaScript and, build and share 3D / AR / VR games using that knowledge
https://kids.hatchxr.com/">Hatch Kids is our block-based coding platform that can be used to teach fundamentals of programming to young students all the while building their own VR experiences.
https://code.hatchxr.com/">Code.Hatch is our self-learning platform that can be used by younger students to learn about the basics of programming by themselves, at their own pace without the need for an external tutor.
Our https://play.google.com/store/apps/details?id=com.app.campk12.hatchxr&hl=en_IN&gl=US&showAllReviews=true">android & https://apps.apple.com/in/app/hatchxr/id1455713681">iOS apps let you convert all of your 3D / VR games into AR projects and play them while interacting in the real world.
Watch HatchXR in action: https://www.youtube.com/watch?v=xhU6H6raJGE
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seek to do things no one has done before, with a group of people who believe in the
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associated with Synergy Health 360, a US based healthcare organization. We have a team of experienced medical professionals to provide insights and innovation ideas which in turn is implemented by a perfect blend of young and qualified IT professionals.
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We are building a health and wellness technology platform to cater the needs of US Healthcare market. Our product is aimed to provide anywhere/anytime access to Primary Care Physician and telehealth platform to patients and simultaneously provide better management options to providers for in-person and telemedicine appointments. The product will be EMR agnostic, scalable and provide licensed access to an integrated network of specialty services and predictive
modeling technology. SaaS-Nest Technologies Pvt. Ltd. is seeking a entry-level Frontend Software Engineer to work
as a key team member developing web-based solutions. The ideal candidate will possess a solid knowledge of frontend development.
What you will be doing
The Software Engineer will be working as part of an agile team with other passionate, driven, and talented people, creating healthcare solutions. Your primary responsibilities will include developing interactive web-based, mobile, and/or desktop applications using SaaS-Nest as well as
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Candidate should have strong fundamentals in modern frontend frameworks
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Good communication & presentation skills.
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Graduate in Computer Science and/or Engineering.
Hands-on knowledge of HTML5, CSS3, JavaScript, TypeScript, NPM
Knowledge/Experience of modern web frameworks.
Good knowledge of Object-Oriented JavaScript (OOJS), JavaScript - and practical uses in building complex interactive experiences, primarily with ECMAScript 2015
Good understanding of creational and structural design patterns in JavaScript
Knowledge/Experience working with Single Page Applications (SPA) with universal rendering capabilities.
Good understanding of the Web Components standard.
Understanding of SEO and accessibility and making it part of the development workflow.
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Familiarity of working with TDD in JS with the help of frameworks like Jasmine,
Mocha, Karma etc is a plus
Human Resources
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- Hire and mentor a team of high-calibre front-end and Backend engineers
- Design and develop new user-facing full-stack applications.
- Building reusable components and front-end, backend libraries for future use
- Optimizing pages for maximum performance across a vast array of web-capable devices and browsers
- Optimize Backend to high scale.
Skills and Experiences:
- 6+ years of experience in software development with minimum 1 year as a tech lead.
- Experience in NodeJS, ReactJS, PostgreSQL, Redis, AWS.
- Deep understanding of at least one of React JS / Vue JS and its core principles
- Deep understanding of NodeJS.
- Experience with common front-end development tools such as babel, webpack, npm
- Familiarity with at least one code versioning tools such as Git, SVN etc.
- Good understanding of quality JavaScript code (Object oriented and commonly used design patterns)
- Capable of debugging complex issues in JavaScript
- Experience in building complex single page applications with front end and backend.
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- Familiarity with RESTful APIs
- Hands on coding experience.
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- Advanced knowledge of HTML5, CSS3 and responsive web development.
- Experience with writing unit test cases with JS frameworks.
- Experience with high scalable applications.
Sales
- Developing, improving existing sales and business plans.
- Lead generation-Planning and execution.
- Develop sales proposals, Quotations & pricings.
- Identify and address existing challenges and problem areas.
- Researching and evaluating existent business structure by applying various business analysis tools, formulating end-to end sales solutions and streamlining operations.
- Developing new business relationships generate and negotiate new income for Sitara.
- Screening potential business deals by analysing market strategies.
- Forecast sales targets and ensure they are met by the team.
Government Liaising
- In this role of liaison, you should have cultivated contacts outside the vertical chain of command to collect information useful for our organization.
- Liaising with government offices to taking over sales for the company.
- Interact with other industry peers, liaise with local bodies & government authorities to develop the new business.
- Acts as a liaison between the legislative entities and the organization, responsible for any related queries and frame a network with them.
Client Management
- Constantly interacting with prospects and maintaining cordial business relationship with key clients.
- Developing an in-depth understanding of client requirements and translating the same in a tangible manner to the development team.
- Constant audit of developmental activities and client requirements, integrating contract requirements with business operations.
- Planning and ensuring deliveries are made by the proposed deadline.
- Forecast sales targets and ensure they are met by the team.
- Track and record activity on accounts and help to close deals to meet these targets.
Business Development
- Analyse market trends and accordingly develop sales plans
- Identify, negotiate and Onboard channel partner.
- Build revenue and sales business plan for each assigned channel partner to measure success and the channel partner
- Leverages the organization’s relationship with existing institutional accounts by developing and executing proactive, creative, and ongoing contact initiatives.
Team Management
- Should have Team Management and building skills to take charge of the sales team
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