Customer service Executive

We are looking to hire a UX Designer with 5–6 years of experience with a UX and UI design skillset, specifically within the financial services domain. Below are our key requirements for this role:

1. Proven experience in the NBFC or fintech sector
2. Strong understanding of financial workflows, dashboard design, and data visualization
3. Hands-on experience designing user journeys and interfaces for transactional platforms, lending products, or investment dashboards
4. Ability to translate complex financial processes into intuitive user experiences
5. Familiarity with compliance-driven design considerations in BFSI environments
6. Proficient in design tools like Figma, Sketch, or Adobe XD
7. Collaborative mindset and ability to work closely with product, business, and engineering teams

We are looking for a young and enthusiastic personality who loves coding. Who is passionate and ready to tackle some of the most difficult problems in the laundry industry. 

We believe that user-centric design ultimately leads to the best products, so we listen closely to our users, both external and internal. As an engineer on our close-knit, cross-functional team, you’ll be an active voice in shaping our product. 

You will play a role in product planning, drive the implementation and release of major features, and be a champion of best practices for writing well-tested, well-organized code.

Our tech stack is ASP.NET, MVC, Webform, WebAPI, MSSQL Server, JQuery, Javascript, Angular 2 and micro services architecture.Our platform is hosted on Google Cloud. 

• Work with internal business teams and management to define requirements and develop technical specifications.
• You will be creating modules and components and coupling them together into a functional app.
• Creating self-contained, reusable, and testable modules and components
• Developing and integrating RESTful API services.
• Convert legacy code to new tech stack single-page web applications.
• You will be working with payment gateway, barcodes, QR codes, biometrics, integrating different hardware (printer, scanner, cash register, POS terminal, laundry and drycleaning machines, conveyor belt etc), map routing and distance algorithms.

• Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, complexity analysis, databases, networking, and distributed systems.
• 3-4 years of experience with product development (.ASP.Net, C#.Net, WCF, MVC, SQL Server development applications, version control, CI/CD pipelines).
• Should have a strong online presence on different forums like stack overflow etc, Github etc.
• Excellent verbal and written skills. The ability to explain sophisticated architectures to engineers, product managers, and support & operation executives. You should also be able to write a proposal for your idea/solutions and take feedback from the team.
• Previous work experience at a product-based company or startup would be a bonus.

Personality traits we really admire 

• Great attitude to ask questions, learn and suggest process improvements.
• Pays great attention to detail and helps identify edge cases.
• Gives equal importance to planning, coding, code reviews, documentation, and testing.
• Highly motivated and coming up with fresh ideas and perspective to help us move towards our goals faster.
• Follows release cycles and absolute commitment to deadlines.

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

We are currently seeking a dynamic and experienced HR Generalist Assistant Manager to join our team. In this role, you will play a key role in supporting the hr department in various functions. The ideal candidate will have a passion for HR, excellent communication skills, and the ability to thrive in a fast-paced environment.

Responsibilities:

• Assist in the recruitment process, including job posting, screening resumes, conducting interviews, and onboarding new hires.
• Handle employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans.
• Support performance management processes, including goal setting, performance evaluations, and career development planning.
• Coordinate training and development initiatives, including identifying training needs, organizing training sessions, and tracking employee development progress.
• Assist with HR administration tasks, including maintaining employee records, updating HR databases, and preparing HR-related reports.
• Stay updated on HR laws and regulations to ensure compliance with employment laws and company policies.
• Collaborate with cross-functional teams to support HR initiatives and projects.- Provide support to HR Manager and other team members as needed.

Requirements:-

• Bachelor's degree in Human Resources Management or related field.
• 1+ years of experience in HR roles, with a focus on HR generalist responsibilities.- Strong understanding of HR best practices, employment laws, and regulations.- Excellent communication and interpersonal skills.
• Proven ability to handle confidential information with discretion and professionalism.
• Strong organizational skills and attention to detail. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in MS Office suite and HRIS software.- HR certification is a plus.

If you are passionate about HR and are looking for a rewarding opportunity to advance your career, we would love to hear from you!

Responsibilities:

• Involvement In Creating of the Test Cases, Test Scenarios and Test Data.
• Preparation Of Test Strategy.
• Involvement In Database Testing
• Responsible for GUI and Functional Testing, using Black Box Testing Techniques.
• Involvement in Test Execution, Result Analyzing, and Defect Reporting.
• Involved in Analyzing the Requirements and Communicating with BA Team for a Better Understanding of the Requirements.
• Responsible For Test Deliverables, Prioritizes and Monitors Activities to Meet Such Dates for Assigned Features
• Identified Test Cases and Test Data
• Execution of Test Cases From JIRA.
• Performing Functional Testing and Regression Testing, Integration, Testing, Sanity Testing.
• Identifying Test Cases for Automation.
• Reviewing the Automation Script

Skills:

• Proven experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
• BSc/BA in Computer Science, Engineering, or a related field

Job Summary

Global Lancers is looking for an Android developer responsible for the development and maintenance of applications. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Responsibilities and Duties

• Design, build, and maintain high performance, reusable, and reliable code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs

Key Skills

Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes., Familiarity with RESTful APIs to connect Android applications to back-end services, Strong knowledge of Android UI design principles, patterns, and best practices, Experience with offline storage, threading, and performance tuning

Required Experience and Qualifications

• Exp- min 3 years
• Knowledge of the libraries available for common tasks
• Familiarity with cloud message APIs and push notifications
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git

• As an Oracle Cloud ERP Developer, you are responsible for designing, developing, and maintaining RICE Objects. Your specialization will be focused on cloud architecture, application integration, and cloud application development using Oracle Cloud.
• Deliver innovative integration solutions using Oracle's PaaS offerings and maintain or enhance the existing integration solution.
• Deliver technical expertise and technical leadership when implementing solutions and developments.
• Assist with defining Scope and estimates for new project or builds.
• Collaborate by sharing knowledge and best practice within the practice and cross lines of business.
• Develop peer network to provide and receive product and skills assistance.
• Draft and review the Technical Specification documents.
• Conduct and attend internal trainings and workshops

What would your day look like?

• Collaborate with Implementation Partner and IS teams across Providence and deliver New Builds, builds via Change requests, Data Conversions, Testing and Document Reviews

Who are we looking for?

• 4+ years of Experience with at least 2 Cloud ERP HCM Implementations
• Hands on experience in any of these modules - Core HR/Payroll/Benefits/Compensation/ORC
• Experience in Oracle Integration Cloud (PaaS) ideally with integrations to/from Oracle Cloud Application.
• Hand on experience in building integration/interfaces based on webservices (SOAP and REST), File based interfaces (Batch Processing), Database (SQL and PLSQL).
• Good understanding on file handling process using OIC with various file types like XML, CSV and JSON.
• Ability to understand and develop complex integrations and should have good knowledge in integration patterns and error handling mechanism.
• Good understanding of Oracle PaaS architecture and security concepts Comfortable in XML and XSLT processing.
• Experience in ERP Cloud with knowledge in modules like Core HR, Payroll, Benefits and Absence Management.
• Should be well versed with Fusion HCM data load capabilities like HDL, PBL, Spreadsheet Loader.
• Should have worked on Oracle Fusion Functional Setup Manager (FSM) to implement enhancements.
• Should be aware of customization process in ERP Cloud: Sandboxes, Page Integrations, Application and Page Composer etc.
• Excellent communication, interpersonal skills and Ambitious individual who can work under their own direction towards agreed targets/goals.

• Responsible for creation and maintenance of website pages.
• Creating new WebPages based on all information provided by the stakeholder.
• Creating new pages within the CMS from a template, or by adding components to a page.
• Working on the existing website by setting up new pages and uploading content within the content management system (CMS).
• Uploading content (text, images carousels, videos, and animations etc) to the existing website.
• Adding Meta data and descriptions to website.
• Populating new pages with content.
• Maintenance of content on the websites, primarily through building, replacing, and uploading content in the CMS.
• Migrating content from existing media libraries into the new DAM -Digital Asset Management and tagging images.
• Adding metadata to the assets uploaded to the DAM.
• Replacing or editing content to keep up-to-date.
• Quality assuring content before upload e.g. checking file weight sizes, and file formats are correct.
• Focus on the quality and accuracy of the material displayed on the website.
• Ensuring all site content is appropriately tagged and searchable.
• Collaborating with stakeholder and approvers to ensure content is published on time and the pages meet the experience and best practice definitions for our site.
• Maintaining documentation and guidance on content processes and keep this up-to-date at all times.

Responsibilities and Duties:

• Designing and implementing new features and functionalities.
• Technical help in resolving the support requests.
• Creating and maintaining documentation of the work.
• Design & develop web based applications using PHP/MySQL
• For more details visit website
• Requirements and qualifications:
• Proficient in MySQL, PHP, JavaScript, HTML & CSS.
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Experience in creating WordPress plugins from scratch.
• Experience in writing test cases.
• Collaboration with the team.
• Manage project tasks, timelines, and communication.
• Write efficient, robust, and reusable code while adhering to WordPress coding standards.
• Object-oriented programming.
• Knowledge of developing web based applications using PHP/MySQL

Desired Candidate Profile

• Strong PHP/MySQL capabilities.
• Passion for programming
• Sound coding logic and analytical ability to design test scenarios and debug issues
• Keen interest in research about the latest web technologies and advancements
• Enthusiasm to learn new technologies and incorporate them into the new offerings/solutions
• Good capabilities in HTML, CSS, Javascript.
• Exposure in Coding frameworks or CMSes.
• Ability to work in teams.
• Ability to learn fast. Good communication skills