Customer Service Executive

Role : Team Leader

Locations : Bandra / Mazgaon / Borivali

Key Responsibilities Area

• Follow work schedule time and safe work practices.
• Follow grooming and uniform guidelines as per the 1441 Pizzeria Grooming Guide
• Effectively open and operate the assigned outlet within the policies and guidelines of the company,
• ensuring 100% customer satisfaction at all times and protecting stakeholders interests
• Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervisionof manpower and scheduling
• Own and manager peak period business as per standard operating procedures
• Ensure readiness and realistic projections / forecasting on the shift'
• Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective action
• Ensure upkeep of equipment, facility, and operating environment by following up on scheduled checks as per the Maintenance Contracts
• Deliver on food quality by ensuring food sanitation and cleanliness practices in a safe, healthy and hygienic environment
• Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer delight
• Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.
• Execute inventory and cost control process to control food wastage and preserve quality on the shift
• Train and certify the new and tenured team members regularly to deliver consistent performance on the shift
• Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations

Skillset Required

 Flexibility to work in rotational shifts, including weekends and holidays. Weekly off will be on weekdays

only.

 Customer Service Skills: Ability to interact with guests politely, handle queries, and deliver a positive

dining experience.

 Communication Skills: Clear and effective communication with team members, managers, and customers.

 Upselling & Sales Skills: Ability to recommend menu items and drive additional sales through suggestive

selling.

Time Management: Ability to prioritize tasks and manage time efficiently during peak service hours.

 Hygiene & Safety Awareness: Understanding of cleanliness standards, food safety, and personal

grooming norms.

Qualification & Age Criteria

Educational Qualification:

Minimum 12th Pass.

Graduation ,Diploma or certification in Hospitality/Hotel Management is an added advantage.

Experience:

3–5 years of experience in QSR, restaurant, or hospitality industry preferred.

Age Criteria:

22 to 30 years (flexible based on experience and role suitability).

Language Skills:

Good proficiency in English and Hindi

-Designing, developing, and maintaining both the front-end and back-end of web applications.

-Integrating Payment Gateway, POS & Loyalty systems (such as Freedom Pay, Card Connect, Auth.net, Square, Oracle, Olo, NCR, Clover, Deliverer, etc. if applicable).

-Having experience with Svelte and Azure Cosmos DB is a plus.

-Using .NET Core/MVC, MSSQL, Angular 8+, and Web API.

-Designing, building, and maintaining efficient and reusable C# code using design patterns.

-Building and consuming J SON-based ASP.NET Web API services.

-Executing patches and proactive remediation for Legacy Applications, including designing, developing, and testing web applications with .NET, HTML, CSS, and other technologies.

-May lead the work of others and provide ideas to enhance software applications.

-Applying software design and development principles such as SOLID, Domain-Driven Design, and Object-Oriented Development.

-Familiarity with ORM frameworks, particularly the Entity Framework.

-Participating in architectural meetings and analyzing technical requirements for .NET applications.

-Managing source code with Git, including Git Flow Workflow.

-Implementing enterprise application patterns.

-Paying attention to details and having excellent organizational skills.

-Possessing excellent communication and teamwork skills.

Responsibilities:

·       Analyze complex data sets to answer specific questions using MMIT’s market access data (MMIT) and Norstella claims data, third-party claims data (IQVIA LAAD, Symphony SHA). Applicant must have experience working with the aforementioned data sets exclusively.

·       Deliver consultative services to clients related to MMIT RWD sets

·       Produce complex analytical reports using data visualization tools such as Power BI or Tableau

·       Define customized technical specifications to surface MMIT RWD in MMIT tools. 

·       Execute work in a timely fashion with high accuracy, while managing various competing priorities; Perform thorough troubleshooting and execute QA; Communicate with internal teams to obtain required data

·       Ensure adherence to documentation requirements, process workflows, timelines, and escalation protocols

·       And other duties as assigned.

Requirements:

·       Bachelor’s Degree or relevant experience required

·       2-5 yrs. of professional experience in RWD analytics using SQL

·       Fundamental understanding of Pharma and Market access space

·       Strong analysis skills and proficiency with tools such as Tableau or PowerBI

·       Excellent written and verbal communication skills.

·       Analytical, critical thinking and creative problem-solving skills.

·       Relationship building skills.

·       Solid organizational skills including attention to detail and multitasking skills.

·       Excellent time management and prioritization skills.

Front end developer | Angular, CSS + .NET

Are you...

• Interested in working at a successful, well-funded scale-up where every team member can make a huge contribution?
• Keen to make software that people will use every single day to make their lives easier?
• Excited to work on greenfield projects with responsibility and independence?
• Ready to develop and use your skills across our frontend, backend and mobile offerings?
• Meticulous about quality, and gifted with a strong desire to write beautiful code?

About the company

KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.

Why we need you

As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.

A product manager, a team lead, two full-stack developers, one mobile developer, and a UX designer make up our product team. Who will serve as your mentor. We are looking for a developer who cares about how their code affects users so that we can work together.

With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.

Our Tech Stack

• C# MVC modern tech stack
• .Net Core
• Front end web in TypeScript & Angular
• Test Driven Development (TDD) and follow SOLID design principles.
• EF 6.0
• SQL Server 2017
• Agile experience (Scrum, Kanban)
• TFS
• Cloud hosted in Azure with micro-services architecture

Your qualities

• Proficiency with Javascript & Angular.
• Proficiency with HTML/CSS. Being able to create Figma designs from scratch.
• You have experience with back end technologies such as .NET Core.
• Track record of building great products
• You’ll love the idea of being a big part of a small team. Current team size is 5.
• Motivation and ambition to succeed in a fast-paced environment
• Not afraid to take on responsibilities

What we offer

• Crucial role in a funded, dynamic & fast-growing scale-up shaking up the sharing economy
• Competitive salary based on relevant experience
• Flexible working for our most committed staff
• Unparalleled opportunities to develop your career as the company develops rapidly

If you want to join the KeyNest team, please get in touch – we look forward to meeting you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Design and build applications/systems based on wireframes and product requirements documents
• Work on back-end & front-end development of core scripts using NodeJS/ MongoDB/React.js/Angular/Express /Redux.
• Unit test code for robustness, including edge cases, usability and general reliability
• Write reusable, easy to maintain, versioned code using DRY principles
• Integrate existing tools and business systems (in-house tools)
• Good exposure in creating dynamic web pages
• Familiarity with Server-Oriented Architecture and RESTful Web Services
• Mentor junior team members on system architecture, coding styles and inculcate an attitude of continuous improvement in the team members

Location: Udyog Vihar, Gurgaon

Experience: 6 Months - 2 Years

Salary: 20k to 25k (Incentives)

Mode: Full-Time (Work from Office)

Shift: UK (9 hours shift including 1 hour break)

Days: 5 Days working

- Candidate must have minimum 6 months experience of International Sales/Lead generation

- Excellent English Communication skills

- Good at negotiation & closing the deals by his own end

- Both side cab & Meals provided by the company

- Fresher / Domestic Sales candidates are Not Allowed

- Qualification - Any Graduate

Interested candidates can apply.

We are a Business Process Management Solutions & Services Company based out of Bangalore, looking 

for dynamic and self-motivated Developer, to help grow our business by building products that pushes 

technology to new heights. Candidates should possess a sense of ownership and pride in his/her 

performance and its impact on the company’s success.

Deliverables

• Understand requirement through discussions with Business Analyst / Product owner/ Client, or by 

studying / analyzing the Functional Specification Document (FSD), and convert the requirements in 

to technical implementations using technical documentation and unit test cases

 Writing code (server side and client side) with Node JS, React JS and experience with any database 

like MSSQL/My SQL/Pg SQL/Oracle/Mongo DB

• Code technical implementations based on approved technical designs 

• Should have capacity to take control of entire project.

• Design database.

• Prepare technical documents, architecture, design etc.

Core Competencies

• A sense of ownership and pride in his/her performance and its impact on the company’s success

• Understanding of Software Development Life Cycle and Agile methodologies.

• Technical Skills to work with Reactjs, Redux, Nodejs, Javascript & any RDBMS.

• Expertise in Git, SVN.

• Knowledge about ORM.

• Should have sound knowledge of React JS and Node JS.

• Writing clean, readable, and easily maintainable code.

• Good oral and written communication skills.

• Other required soft skills to work in a team.

• Support team mates and enhance their capabilities.

Qualification

• Any bachelor degree

• 5+ years of relevant experience

Other Details

• 5 days working – Monday to Friday

• Office Time – 9 30am to 6 30pm

• Work Mode – Work from office

• Preferably looking for immediate joiners

Full Stack Developer Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements

• Degree in computer science.
• Experience with ( React+Node ) Or ( react + Angular) Or ( Node + Angular)
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks
• 
  
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

1. Develop high performance mobile and web applications in Artificial Intelligence, Machine
Learning, Android, iOS and various frontend and backend technologies.

2. Create requirements, design documentation and test plans for above, adhering to
standard templates provided by the organization.

3. Write clean, maintainable, efficient code that confirms to software development
standards.

4. Well versed with multiple front end and backend technologies such as Angular, BootStrap,
Node, PHP, Spring, ReactJS, etc.

5. Understand full stack development process and is familiar with REST.

6. Can interact with client directly on requirement gathering, delivery planning and
implementation

Job Location: Thane