About InEvolution:
Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.
Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.
Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.
Our Commitment:
We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.
Primary Customer-Facing Responsibilities:
- Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
- Empower customers to become proficient users through education and support.
- Document customer interactions in the ticket tracking system.
- Proactively follow up to ensure all issues are resolved to the customer's satisfaction.
Key Responsibilities:
Case Analysis and Critical Thinking:
- Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customer’s technical issues
- Conduct thorough investigations to fully understand user issues, employing effective probing techniques.
Problem Solving:
- Provide accurate information and solutions for client software products or services.
- Offer alternative solutions when necessary, guiding users through the resolution process.
Post-Resolution Follow-Up:
- Ensure customer satisfaction by following up and updating customer status before case closure.
Client and Operational Responsibilities:
- Coordinate with team leads and managers for guidance on escalated cases.
- Record detailed events and problem resolutions in system logs.
- Forward customer feedback and suggestions to the relevant internal teams.
- Propose process and knowledge resource improvements.
- Participate actively in team meetings and maintain effective communication with internal teams.
- Report to client leads and managers as required.
Requirements:
- Experience in help desk and software product technical support.
- Tech-savvy with knowledge of computer operating systems, software, and hardware.
- Preferred experience with any scripting language or basic
- understanding of API.
- Excellent written and verbal communication skills in English.
- Degree in a relevant field preferred.
- Proficiency with Microsoft Office, Google Sheets, and other business software.
- Own a desktop/laptop with a stable internet connection.
- Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.
- Ability to work with automated translators and utilize AI driven writing tools (Deepl) is preferable
Additional Information:
- Coverage days: Mon - Fri
- Coverage shift window timings:
5AM – 2PM (CET)
12AM – 9PM (CET)
- Opportunity for long-term growth and additional responsibilities
- within the organization.
- The position requires approximately 9 hours of work per weekday.
- Applicants are required to have their own workstation.
Shubham Vishwakarma
Full Stack Developer - Averlon
About InEvolution
About
Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.
Candid answers by the company
We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.
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Salary: ₹15,000 – ₹18,000 (In-hand)
Languages Required: English, Hindi
Experience: 0 – 5 Years
Qualification: 12th Pass or Graduate
Age Limit: 18 – 30 Years
Notice Period: Immediate
Skills Required: Communication, Excel, Computer Basics
About the Role
Are you a strong communicator with a customer-first mindset? Altruist Technologies is on the lookout for enthusiastic individuals to join our Customer Care – Inbound Process team. Whether you're a fresher or an experienced professional, this is your chance to become part of a growing BPO that values empathy, professionalism, and performance.
Key Responsibilities
- 📞 Inbound Call Handling: Provide courteous and professional assistance to customers calling in with queries, complaints, or product-related concerns.
- 💡 Product Guidance: Understand customer needs, suggest suitable solutions, and provide clear, helpful information about company products and services.
- 🧾 Order and Payment Support: Assist with the order process, including taking payments and updating account details.
- 📋 Data Accuracy: Maintain accurate customer records in the system while actively engaging with callers.
- 🚀 Escalation Management: Identify and escalate complex issues to supervisors or team leads when needed.
- 🤝 Customer Connection: Maintain a positive and empathetic attitude, even during challenging interactions.
What We’re Looking For
- Excellent communication skills in English and Hindi
- A calm, polite, and professional demeanor at all times
- Ability to multitask and stay organized while managing call flow and system entries
- A willingness to work in rotational shifts with a weekly off
Shift Window
- Female Candidates: Between 6:00 AM to 6:00 PM (Any 9-hour shift)
- Male Candidates: Between 6:00 AM to 12:00 AM (Any 9-hour shift)
Salary Structure
- Freshers: ₹15,000 (In-hand)
- Experienced Candidates (1+ Year): ₹16,500 (In-hand)
Why Join Us?
- ✅ Get hands-on experience in customer handling and service excellence
- 🌐 Work with a well-established company in a structured and supportive environment
- 💼 Build your skills in communication, problem-solving, and CRM
- 🚀 Career growth opportunities with performance-driven recognition
Requirements
1.Proven experience managing digital advertising campaigns, with a focus on Google Ads, Instagram Ads, and other major platforms.
(Experience in edtech industry is a plus)
2. A results-driven mentality with a focus on delivering measurable outcomes and ROI
3.Creative Mindset & Strong Analytical skill to manage campaign performance
4,Knowledge of SEO principles and experience with search engine marketing (SEM) is a plus.
5.proficiency in digital advertising tools and platforms like google ads , google Analytics
6. Able to manage multiple projects simultaneously, and meet deadlines
7. Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
8. Basic Editing Skills
Responsibilities
1. Develop and execute digital advertising strategies tailored to promote our EdTech app and its features.
2.Manage all aspects of online advertising campaigns across various platforms, including but not limited to Google Ads, Instagram Ads, and facebook ads.
3.Conduct thorough market research and audience analysis to identify target demographics and refine targeting strategies.
4.Create compelling ad creatives, including copywriting and visual assets, that resonate with our audience and drive engagement.
5.Monitor campaign performance closely, analyzing key metrics such as CTR, CPA, and ROI, and adjust strategies accordingly to meet KPIs.
6.Stay up-to-date with industry trends, emerging technologies, and best practices in digital advertising, particularly within the EdTech sector.
7.Provide regular reports and insights on campaign performance, highlighting successes, challenges, and recommendations for improvement..
8. Given the requirement work on any tasks given by the marketing team
Company: Snaptics
Job title: Digital sales trainees or Interns
Job type: Full time
Location: Hyderabad
Work schedule: 6 days (week end off)
Shift timings: 10:00am-6:30pm
Eligibility: Any degree
Experience : Fresher or Just Passed
Education: MBA or BBA or any business management
Stipend: Upto 7500/month
Target mandatory : meeting Min of 15 clients per day in field and generating sales leads
Job type: 80% field work
JOB DESCRIPTION:
Responsibilities:
1. Conduct in-depth market research to identify
business opportunities and industry trends. Analyze competitor strategies and market dynamics to contribute to business development initiatives.
2. Build and maintain strong relationships with clients, understanding their needs and ensuring customer satisfaction.
Collaborate with the sales team to develop strategies for expanding client portfolios.
3. Identify potential clients and partners to expand the company's market presence. Assist in the development and execution of business development plans and strategies.
4. Collaborate with the sales team to create compelling proposals and presentations. Support in the negotiation and closure of business deals to achieve revenue targets.
Your Role
- Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
- Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
- Look after employees' growth
- who is ready for promotion, who needs to do something different within the organization, who are the high potentials
- How to measure performance
- Benchmarking compensation across companies
- Attrition planning
- Succession planning
- Driving Learning & Development across company
- Ensuring cultural homogeneity
- Employee engagement
- Performance Management and its process
- Compensation benchmarking
Onboarding & Induction - Should have done the following:
- Plan and execute staff welfare programs.
- Provide a presentation to new joiners about HR policies of the company.
- Discuss about future planning and expansion of company with employees
- Organize health awareness programs for employees.
- Take care of maintaining a good relationship between employee and employer.
Employee Grievance Handling: Should have been involved in the below:
- Prepare and maintain employee retention policy.
- Handle and resolve grievances of employees.
- Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
HR Compliances & Organizational Development
Should have worked closely with other HR stakeholders for the following.
- Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits.
- Check and clear expense reports of employees with HR Ops
- Responsible for joining and exit interviews.
- Implementation of new policies according to the system.
- Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employees data- joiners, leavers Work with auditors for all HR Audit purposes.
Must Haves
- 3-5 Years of experience in HRBP Functions in a Startup company.
- Developing HR strategies, policies, and practices.
- Excellent communication skills.
- Being Data Oriented is a must.
- Analytical skills.
- Problem-solving skills.
- Proactive nature.
- Excellent interpersonal skills.
- Meticulous attention to details.
- Highly organized.
- Great people skills.
Why is this exciting to you?
- You are interested in being a part of a young and fast paced environment; to implement market best practice.
- You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems.
- You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table.
- You care about people and your team members, and you want to influence positive change.
1. Regularly produce various content types, including email, social media posts, blogs, and white papers.
2. Actively manage and promote our blog, and pitch articles to relevant third-party platforms.
3. Edit content produced by other members of the team.
4. Collaborate with other departments to create innovative content ideas.
5. Create eye-catchy and innovative headlines and body copy.
6. Writing a wide variety of topics for multiple platforms
Content Writer Skills:
• Excellent verbal and written communication skills.
• 1-6 years of experience in technical writing.
• Creative and innovative thinker and planner.
• Assists team members when needed to accomplish team goals.
• Good interpersonal and communication skills
• Familiarity with keyword placement and SEO
• The ability to consistently meet tight deadlines
Why should you join us:
· Fixed working timings- 5 days working
· Attractive Incentives
· Young & Vibrant work culture
About Us: Codebrahma Tech Solutions is a leading provider of innovative IT solutions, dedicated to delivering cutting-edge technology and exceptional service to our clients. We are seeking a proactive Business Development Executive to join our IT sales team and drive business growth.
Job Summary: The Business Development Executive will be responsible for identifying new business opportunities, building client relationships, and driving sales of our IT solutions and services. This role requires strong sales skills, excellent communication, and a deep understanding of the IT industry.
Key Responsibilities:
- Identify and research potential clients and market segments.
- Develop and implement effective sales strategies to target new clients.
- Generate leads and build a strong pipeline of potential customers.
- Conduct sales presentations and product demonstrations to prospective clients.
- Develop and maintain long-term relationships with clients.
- Negotiate contracts and close sales to meet or exceed targets.
- Collaborate with the marketing and technical teams to align sales strategies with company goals.
- Track and report on sales activities, opportunities, and progress.
- Stay informed about industry trends, competitive landscape, and emerging technologies.
Qualifications:
- Bachelor's degree in Business, Marketing, IT, or a related field.
- 2+ years of experience in business development or sales, preferably in the IT industry.
- Proven track record of achieving sales targets and driving revenue growth.
- Strong knowledge of IT solutions and services.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in using CRM software and sales tools.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
Preferred Skills:
- Experience with digital marketing and lead generation techniques.
- Familiarity with data analytics and reporting.
- Knowledge of industry-specific sales strategies.
Why Join Us:
- Opportunity to work with a dynamic and innovative team.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
- Engaging and collaborative work environment.
Codebrahma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Laravel
React.js
Vue.js
AngularJS (1.x)
Angular (2+)We are building a core technology team at our new startup. If you are interested in working with a startup and growing along with a startup, this is the opportunity for you.
Backend: PHP Laravel (must), NodeJS (knowhow)
Frontend: Any Javascript, ReactJS (preferred)
Others: MySQL or any SQL database, Knowhow of Microservices architecture
Java- Hands-on Java Engineers, with experience building consumer-facing or enterprise applications using Java stack – Spring, Hibernate, MySQL
- Strong problem solving and analytical skills
- Strong understanding of Object-Oriented Programming concepts and Design patterns.
Do You Know? (Skills good to have)
- Exposure to building service-oriented distributed systems
- In building systems that process big data in a distributed environment, either in real-time streaming or offline batching.
- In messaging systems like Kafka, RabbitMQ, kinesis, etc.
- In real-time computation tools like Storm / Spark or Hadoop-based tools.
- In Data warehousing technologies like Redshift, BigQuery, etc.
Java
PHP
Javascript
Python
Ruby on Rails (ROR)
MongoDB
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon