Sales Consultant / Senior Sales Consultant

The L1 Application Support team is the first line of defense for all production-related customer issues. You will handle customer queries, follow Standard Operating Procedures (SOPs) to resolve incidents, perform preliminary checks, and escalate issues to the Integration Engineering or Development teams when required. This role ensures smooth platform operations, fast response times, and a great customer experience.

Job description: https://drive.google.com/file/d/1MvBp9I_xsheIhmKUwgH8iNPaTydLGwZ1/view?usp=drive_link

Application form: https://docs.google.com/forms/d/e/1FAIpQLSf8CM2g22WLPD9QWxK8o2cdAr_y6PhWzIb-Z0k5sQ59ufdsGQ/viewform?usp=dialog

Responsibilities

1. Incident Handling & Production Support
2. Escalation & Coordination
3. Monitoring & Alerts
4. Documentation & SOP Adherence
5. Customer Interaction

Requirements and Qualifications:

1. Minimum 1 year of experience as App support or product support
2. Basic understanding of APIs, JSON, request/response flow.
3. Ability to read logs and use monitoring tools.
4. Strong communication and customer-handling skills.

Location: Bangalore, Karnataka

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

About Company
Our client is a well-funded construction Tech Start-up by a renowned group.

Responsibilities
- Gather intelligence from key business leaders about needs and future growth
- Partner with the internal IT team to ensure each project meets a specific need and resolves successfully
- Assume responsibility for project tasks and ensure they are completed in a timely fashion
- Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
- Compile and distribute reports on application development and deployment
- Design and execute A/B testing procedures to extract data from test runs
- Evaluate and conclude data related to customer behavior
- Consult with the executive team and the IT department on the newest technology and its implications in the industry

Requirements :
- Bachelor's Degree in Software Development, Computer Engineering, Project Management or a related field
- 3+ years experience in technology development and deployment

About Company

Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.

About the job

As an Assistant Manager – Finance & Accounts, you would be responsible for managing Accounts payable, Banking & Payments, Monthly Closing and Reconciliations, Statutory Filings - Audit & Secretarial and other related activities.

Roles & Responsibilities:

• Daily & Weekly review - Vendor bills, employee expense reimbursement & other transactions according to stipulated guidelines.

• Preparation of weekly payment tracker file and weekly payment uploads in different banking portals

• Corporate Card transactions review & reconciliations.

• Maintain Fixed Assets Register.

• Coordinating with Account Executives, Vendors & Internal teams on routine stuff

• Weekly & Monthly bank reconciliations in Intacct for all the 5 entities.

• Petty Cash Management & Payouts.

• Imprest Accounts reconciliations.

• Monthly TDS - transaction verification and payments.

• Accruals and Prepaid Exp Tracker - Booking of accounting transactions & completion of reconciliation statement on monthly basis.

• AP Ageing reconciliation with Trial Balance.

• Inter Company reconciliations – monthly.

• Statutory Monthly & Quarterly Tax Returns - Overseas & India (VAT & GST).

• TDS, GST & VAT Returns - Data validation and coordination with consultants for filing

• Foreign Lability & Assets Report (FLA), MSME Returns, MCA filings, APR filings, ROC and other related filings

• Board Minutes - Data sharing and coordination with consultants.

• Tax Returns filings verification.

• Assistance to Internal teams in Annual Audits.

• Project assigned by Finance Head & Finance Manager.

Requirements:

• Master’s Degree in of Commerce (M. Com)

• 7-9 years of relevant experience

• Robust oral and written communication and presentation skills

• High degree of computer literacy, working knowledge of Microsoft Office suite, especially MS Excel

• Experience in any ERP like Quickbooks, Intacct, Tally, Expensify etc.

• Strong attention to deadlines and detail – ability to handle multiple tasks simultaneously.

Research and identify potential leads (students, job seekers, working professionals)

Reach out to users via LinkedIn, job forums, WhatsApp groups, and email

Engage with communities (e.g., college placement cells, Telegram/Discord/Reddit groups)

Manage outreach campaigns using Google Sheets or CRM tools

Work closely with the founder to refine lead strategy and messaging

Experience Level: Minimum 5 years

About Pace

Started in 1995 by first-generation entrepreneurs from IIMA & FMS Delhi, PACE has evolved from a fledgling NSE Broker to a premier boutique financial conglomerate over the last 25 years. Headquartered in New Delhi, we maintain offices at more than 300 locations in more than 75 cities across India, and our customer base is spread over 34 countries. We have also been consistently nominated as one of the best Investment Advisors in India by ICRA & CNBC. At PACE we are continuously innovating and building highly scalable backend systems and strategies that give a seamless experience to our customers. We are aggressively pursuing Fintech innovation now and working on the ambitious and potentially disruptive Fintech product ‘Pocketful’—a one-of-a-kind stock-broking platform.

About Pocketful (Fintech Division of Pace)

Founded by IIM-Ahmedabad, Yale, and Columbia alumni, Pocketful is a new-age Fintech broking platform, aimed at making financial markets accessible for all. We're constantly innovating and working on a disruptive platform. The team is highly skilled, young, and extremely hungry and we are looking for folks who fit this persona. We are backed by one of India's leading stock brokers Pace Stock Broking Services.

Overview:

• We are seeking an experienced Engineering Manager or Tech Lead to join our dynamic team in the fintech industry, focusing on stockbroking solutions. The ideal candidate will have a strong technical background and leadership experience, with proficiency in our tech stacks: React.js, Flutter, Golang, and MongoDB.
• Responsibilities:
• Lead and manage a team of engineers, providing guidance and mentorship.
• Oversee the design, development, and deployment of high-quality software solutions.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Ensure best practices in coding, architecture, and security are followed.

Requirements:

• Proven experience as an Engineering Manager or Tech Lead.
• Strong technical expertise in React.js, Flutter, Golang, and MongoDB.
• Excellent leadership and communication skills.
• Experience in the fintech industry, particularly in stockbroking, is a plus.
• Ability to work in a fast-paced, agile environment.

Qualifications:

• Minimum of 5+ years of experience in a technical management role.
• Bachelor's degree in Technology
• Strong project management skills, including the ability to prioritize and manage multiple tasks simultaneously.
• Excellent leadership and communication skills.
• Problem-solving and decision-making abilities.
• Results-oriented with a focus on delivering high-quality solutions.

Other details

Expected CTC: Depending on Experience & Skills

In-Person based out of Okhla, New Delhi

Culture

We’re still early-stage and we believe that the culture is an ever-evolving process. Help build the kind of culture you want in the organization. Best ideas come from collaboration and we firmly believe in that. We have a flat hierarchy, flexible with timings and we believe in continuous learning and adapting to changing needs. We want to scale fast but sustainably, keeping everyone’s growth in mind. We aim to make this job your last job.

ketteQ is a supply chain planning and automation platform. We are looking for an experienced AWS Devops Engineer to help manage AWS infrastructure and automation.  This job comes with a attractive compensation package, work-from-home and flex-time benefits. You will get to work on projects for large global brands with a highly experienced team based in US and India. If you are high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you. Candidates must meet the following requirements:

Duties & Responsibilities

• Deployment, automation, management, and maintenance of AWS cloud-based production system
• Build a deployment pipeline for AWS and Salesforce
• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as cloud formation template
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Requirements

• At least 5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, Fargate, S3, Cloud Formation)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Solid foundation of networking and Linux administration
• Experience with Docker, GitHub, Jenkins, Cloud Formation and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Database experience to help with monitoring and performance; PostgreSql experience preferred
• AWS certification preferred

Education

• Bachelors in Engineering or related field

• Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize usage by monitoring key metrics and rectifying the issues proactively.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

• 3 to 6 years of relevant work experience as a web developer, UI developer, JavaScript expert, or frontend engineer
• Sound knowledge in JavaScript, ReactJS, HTML, CSS
• Familiar with UI layouts, SASS, bootstrap, and Material UI
• Experience debugging using popular JavaScript-based tools like Chrome Developer Console

• Knowledge of TDD frameworks mocha, chai, jest etc.
• Understanding of Typescript
• Understanding of ReactJS based frameworks like NextJS, Gatsby, etc.
• Understanding of REST API
• Passionate to create good design and usability

Position Summary:

The Oracle EDM/DRM Associate is responsible for delivery of Oracle Enterprise Data Management Cloud (EDM) and Data Relationship Management (DRM) consulting projects and shows a demonstrated propensity of technical and functional proficiency in the design and development of enterprise-wide master data applications. 

The Oracle EDM/DRM Associate will also:

• Build and deploy master data solutions for Huron client engagements
• Build and deploy data governance procedures for Huron client engagements
• Work effectively on a team with Huron leadership and peers as well as client personnel

Qualifications:

• 1-6 years of design, implementation, and support of master data management applications and familiarity with ERP/EPM/BI applications
• Bachelor's Degree in Computer Science/Management, Information Systems, Business Administration or equivalent
• Experience with Oracle Enterprise Data Management (EDM) or Oracle Data Relationship Management/Data Relationship Governance (DRM/DRG)
• Familiarity with Oracle ERP, EPM or BI applications and Oracle integration methodologies
• Knowledge of business workflows and change processes
• Knowledge of data governance concepts and master data management best practices

Additional Preferred Skill Requirements:

• Has successfully participated in large-scale MDM and Enterprise Performance Management or Enterprise Resource Planning solutions
• Has experience working with REST APIs, Oracle Data Management (Cloud/FDMEE), Oracle Integration Cloud (OIC), PowerShell, Groovy
• Has strong presentation and collaborative skills and can communicate all aspects of the job requirements, including the creation of formal documentation/deliverables
• Excellent analytical and problem-solving skills
• Excellent organizational, time-management, and communication skills