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The ideal candidate will develop relationships with individuals seeking hair loss treatment consultations, offering tailored solutions based on factors such as facial features, age, profession, personality, and expectations.
Responsibilities:
- Conduct comprehensive hair assessments to determine the stage of hair loss.
- Educate clients on the fundamentals of hair loss and provide personalized counseling based on their needs.
- Understand client expectations, present suitable procedures and products, and articulate achievable outcomes through visual aids.
- Establish daily consultation and conversion targets, analyzing performance regularly.
- Meet monthly conversion goals, contributing to revenue growth at the studio.
Qualifications and Skills:
- Bachelor's degree in Business or equivalent practical experience.
- Preferred age: 32 years and above.
- Minimum 5 years of experience in sales consulting and business intelligence.
- Strong written and verbal communication skills.
- Ability to multitask, organize, and prioritize workload effectively.
- Customer-centric approach to sales and service.
This position offers an opportunity to engage deeply with clients, providing them with informed guidance and solutions tailored to their individual needs, while contributing significantly to the studio's growth objectives.
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The ideal candidate will be responsible for developing high-quality WIFI applications. They will also be responsible for designing and implementing testable and scalable code.
Job requirement and Skills
- Embedded development in C/C++ on Linux
- Experience with WiFI chipsets (Atheros / Qualcomm / Broadcom)
- Worked with WiFi drivers and WiFi stack
- Strong debugging skills
Experience
- Minimum 5-10 years of experience
- Educational Qualifications: BE/ME
- Experience developing RRM, SON features in WiFi will be great .
- Must have start-up Experience
- Prior experience in operations or category management is a bonus
- High sense of ownership and a penchant for excellence
- Hands on programming skills.
- Monitoring application and infrastructure health by using monitoring tools
- Build and deployment automation tools on AWS
- Design and coding experience in Java/golang
- Design and coding experience in Java/golang
- Hands on exposure to GitLab or Github
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Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change
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