Office Assistant

Job Title: Order Management Executive (Order, Warranty & Returns)

Location: Golf course road, Gurgaon

Experience: 2-5 year in order management (O2C)

salary: negotiable

Qualificaton: Graduate

Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)

Shift Timings: 9:30 AM to 6 PM

The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.

Key Responsibilities

Order Management -

• Process incoming orders across multi-channel e-commerce platforms.
• Track shipment milestones to ensure on-time delivery metrics.
• Resolve order bottlenecks by coordinating directly with warehouse teams.
• Manage inventory allocations for backordered or high-demand items.

Return Investigation &; Reporting -

• Analyse return data to identify systemic product defects.
• Generate weekly reports on return rates and root causes.
• Inspect flagged return items to verify customer fraud or damage.
• Collaborate with QA teams to implement corrective action plans.

Warranty Processing & Coordination -

• Evaluate warranty claims against established company policy guidelines.
• Coordinate replacement logistics or issue customer credits efficiently.
• Maintain documentation of all claim approvals and denials.
• Liaise with vendors regarding factory-level defects and reimbursement.

Job Requirements -

• Education: Bachelor’s degree is a must.
• Experience: 2–5 years in Operations or Order management.
• Systems: Proficiency with ERP software (SAP exp will be a Plus).
• Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
• Order creation: Order to Cash experience is must.
• Exposure: Global customer handling will be a plus.
• Analytical Mindset: Ability to translate raw data into actionable insights.
• Attention to Detail for RIR: Precision in auditing claims and processing orders.
• Communication: Strong cross-functional collaboration and vendor management skills.
• Problem-Solving: Quick resolution of logistics conflicts and customer disputes.

Mail updated resume with salary details-

email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743

Role: Sales Support

Company Name

Savex Technologies Pvt. Ltd.

Location

Officer Sales Support:

Bangalore

Mode of Working

Work Form Office

Days of Working

6 days a week (1st and 2nd Saturdays are off and 3rd and 4th Saturdays are half days)

Responsibilities

• Process sales orders and ensure timely order punching in ERP
• Coordinate with warehouse for stock availability and dispatch planning
• Prepare invoices, e-way bills, and related dispatch documentation
• Maintain daily sales MIS and stock reports
• Ensure accurate GRN and stock entries in ERP
• Follow up with sales team for pending orders, approvals, and documentation
• Coordinate with accounts for billing, payment follow-ups, and claim
• reconciliation
• Maintain proper documentation and systematic record filing
• Assist sales team with product availability updates and order status
• Monitor dispatch timelines and coordinate with transporters
• Support in claim processing and issue resolution
• Ensure ERP entries are accurate and updated on real-time basis

Qualification

• Graduate (any stream); B.Com / BBA preferred
• 3–5 years of experience in sales coordination / warehouse support / back
• office operations
• Working knowledge of ERP systems (SAP / Tally / Busy or similar) Strong command over MS Excel (VLOOKUP, Pivot, basic formulas
• preferred) Good communication and inter-department coordination skills
• Ability to multitask and work under pressure

Interview process

Face to Face

Key Responsibilities

·       Manage end-to-end import documentation and shipment coordination.

·       Prepare, verify and maintain Commercial Invoices.

·       Packing Lists.

·       Bill of Lading / Air Waybill.

·       Certificate of Origin.

·       Bill of Entry and other import-related documents.

·       Coordinate with suppliers, freight forwarders, shipping lines, CHA/customs brokers and transporters.

·       Track shipments and ensure timely customs clearance and delivery.

·       Follow up on customs documentation, duty payments and clearance status.

·       Coordinate transportation from port/airport to the warehouse.

·       Verify freight, customs and logistics-related invoices.

·       Maintain accurate shipment records and logistics MIS.

·       Coordinate with the accounts/finance team for import-related payments and documentation.

·       Identify and resolve documentation or shipment-related issues promptly.

·       Maintain proper filing and records of all import and shipping documents.

·       Use Tally Prime for relevant accounting, purchase, inventory and logistics-related entries.

·       Prepare and maintain reports using MS Excel.

Required Experience & Skills

·       3–4 years of relevant experience in Import Documentation & Shipping/Logistics.

·       Good practical knowledge of import procedures and customs documentation.

·       Experience coordinating with CHA, freight forwarders, shipping lines and transporters.

·       Good working knowledge of Tally Prime.

·       Good knowledge of MS Excel and MS Office.

·       Strong follow-up and coordination skills.

·       Excellent attention to detail and documentation accuracy.

·       Ability to independently handle multiple shipments and timelines.

Personality & Communication

·       Pleasant and professional personality.

·       Excellent verbal and written communication skills.

·       Confident in communicating with vendors, customers, service providers and internal teams.

·       Proactive, responsible and solution-oriented.

·       Good interpersonal skills and ability to build positive working relationships.

·       Calm and organised while handling time-sensitive shipments and documentation.

Qualification

Graduate in Commerce, Logistics, Supply Chain, Business Administration or a related field.

Ideal Candidate

A dependable and well-organised professional who can independently manage import documentation and shipping coordination, communicate effectively with multiple stakeholders, and ensure shipments move smoothly from supplier to customs clearance to final delivery.

OTC (Accounts Receivable) – Job Opening

Experience: 1–3 Years

Location: Hyderabad Only

Relocation: Not Applicable

Key Responsibilities:

• Handle Order to Cash (OTC) and Accounts Receivable activities.
• Manage invoice processing, cash application and collections.
• Perform account reconciliation and resolve payment-related queries.
• Maintain accurate records and support timely closure of AR activities.
• Coordinate with internal teams and customers for issue resolution.

Mandatory Skills:

• Order to Cash (OTC)
• Accounts Receivable (AR)
• Invoice Processing
• Cash Application
• Reconciliation
• Collections / Payment Query Resolution

Candidate Profile:

• 1–3 years of relevant experience in OTC / Accounts Receivable.
• Good communication and analytical skills.
• Willing to work from Hyderabad.

Role Overview

We are looking to hire a detail-oriented Finance Executive to manage end-to-end billing, receivables, and sales accounting operations.

This role is focused on ensuring accurate invoicing, smooth payment collection processes, and disciplined tracking of receivables to support healthy cash flow and financial accuracy.

The individual will work closely with sales, operations, and customer support teams to ensure seamless coordination across revenue-related processes.

Key Responsibilities

1. Billing & Invoicing Operations

• Generate and process customer invoices accurately and on time
• Ensure proper documentation and adherence to billing policies
• Handle invoice corrections and adjustments where required

2. Payment Processing & Collections Support

• Create and share payment links with customers via designated platforms
• Track incoming payments and ensure timely updates in systems
• Support follow-ups on pending collections and overdue accounts

3. Sales Accounting & Data Management

• Maintain accurate daily sales entries in accounting systems/ERP
• Record approved discounts, offers, and pricing adjustments
• Ensure data consistency between sales and finance records

4. Accounts Receivable Management

• Monitor receivables aging and highlight overdue accounts
• Reconcile customer payments against invoices
• Resolve discrepancies and payment mismatches

5. Cross-functional Coordination

• Work closely with Sales, Operations, and Customer Support teams
• Resolve billing-related queries and ensure smooth communication
• Support alignment between commercial and finance functions

6. Reporting & MIS

• Prepare periodic reports on invoicing, collections, and outstanding receivables
• Track discount utilization and revenue-related metrics
• Share insights to support financial planning and decision-making

7. Month-end & Compliance Support

• Support month-end closing activities related to revenue and receivables
• Ensure compliance with internal controls and documentation standards
• Assist in audit preparation and data validation

Requirements

• Bachelor’s degree in Commerce, Finance, Accounting, or related field
• 1–4 years of experience in billing, accounts receivable, or finance operations
• Strong understanding of invoicing, reconciliation, and receivables management
• Proficiency in Excel and accounting/ERP systems (Tally, Zoho, SAP, Oracle, etc.)
• High attention to detail and numerical accuracy
• Strong coordination and follow-up skills
• Ability to work in a fast-paced, process-driven environment

Role: Accounts Executive – IT Products

Company Name

Savex Technologies Pvt. Ltd.

Location

• Yamunanagar
• Delhi
• Noida
• Gurugam
• Ghaziabad
• Faridabad

Mode of Working

Work From Office

Days of Working

6 days a week (1st and 2nd Saturdays are off and 3rd and 4th Saturdays are half days)

Responsibilities

• Manage end-to-end Accounts Payable – vendor invoice booking, verification, and timely payment processing
• Manage end-to-end Accounts Receivable – customer invoicing, payment collection follow-up, and reconciliation
• Handle sales back-office operations including PO processing and order punching in ERP
• Prepare and issue sales invoices, e-way bills, and related dispatch documentation
• Perform vendor and customer ledger reconciliation on a regular basis
• Coordinate with sales and warehouse teams for order status, dispatch, and billing accuracy
• Maintain accurate books of accounts and ensure timely GRN and stock-related entries in ERP
• Track outstanding payments/receivables and support claim processing and issue resolution
• Assist in month-end and year-end closing activities and MIS reporting
• Ensure statutory compliance related to invoicing (GST, TDS) in coordination with the accounts team
• Maintain proper documentation and systematic record filing

Qualification

• Graduate in Commerce (B.Com) / M.Com / MBA Finance preferred
• 3–5 years of experience in Accounts Payable, Accounts Receivable, and sales back-office operations, preferably in an IT products/distribution company
• Working knowledge of ERP systems (SAP / Tally / Busy or similar)
• Strong command over MS Excel (VLOOKUP, Pivot, basic formulas preferred)
• Good understanding of GST, TDS, and basic accounting principles
• Good communication and inter-department coordination skills
• Ability to multitask and work under pressure

Interview process

Face to Face

📢 **E-COMMERCE PROCESS | WORK FROM HOME**

💼 **LOB:** Voice Process

🏠 **Mode:** WAHA (Work From Anywhere)

💰 **Salary:** ₹18,000 CTC | ₹14,000 In-Hand

**Eligibility**

* 12th Pass & Graduates

* Male & Female Candidates

* Experienced Candidates 6 months on papers

* Good Communication Skills

**System Requirements**

* Core i5, 8th Gen or above

* 8 GB RAM

* Windows 10 or above

* Camera Mandatory

* Minimum 20 Mbps Upload & Download

* USB Headset with Noise Cancellation

**Role:** Handle customer queries related to e-commerce orders and provide appropriate support through the voice process.

⚠️ **Important:** This meeting is **only for experienced candidates.**

• 💻 **Join the meeting from a laptop only.**