
At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.
As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.
Learn more at www.shipthis.co
Job Role
The position requires strong problems solving skills, excellent communication skills, and a customer-focused approach, the software support engineer will work closely with the developing team to resolve technical issues and bugs reported by customers
Responsibilities
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
- Follow the SLA for issues with respect to the severity.
Desired qualifications include
- Proven working experience in enterprise technical support, IT support, or as a technical engineer
- Basic knowledge of JavaScript, HTML and JSON
- Deep knowledge of the product that the technician is supporting.
- Strong problem-solving skills
- Excellent client-facing skills
- Excellent written and verbal communication skills
- familiarity with API calls
We welcome candidates
- Who is Immediate Joining
- Female candidates returning to work after a career break are strongly encouraged to apply
- Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.
We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.
Additional Details
- Location: Bangalore
- Job Type: Full-time
- Role: Software Support Engineer
- Industry Type: Software Product
- Functional Area: Support

About Shipthis Inc
About
At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal—to Evolve Freight forwarders towards Digitalized operations, enhance efficiency, and drive lasting change.
As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.
Tech stack
Candid answers by the company
Shipthis is a SaaS platform which helps the Freight Forwarders to get digitized.
Similar jobs
We are looking for a MERN Stack Developer to join TopCentile School of Tech as a consultant to train our batch of students who will be pursuing the MERN Stack Developer course. This consultant will be responsible for coaching & mentoring the batch to complete the topics required for successfully clearing PCSA.
You will develop and manage entire course(s) for the MERN Stack Developer, including Java-based applications. Responsibilities will include developing and updating training content, conducting live and virtual training workshops, with a healthy mix of theory and practical to ready the students within the batch to take up MERN Stack Developer.
Create training materials such as, but not be limited to videos, quick reference guides, online courseware, presentation slide decks, and product manuals.
Schedule and manage logistics of hosting Live and Virtual Training Offerings. Collaborate with Project Managers to ensure completion of the training plan in accordance with the agreed schedule.
To be successful in this role you should meet the following requirements:
Job Description: Responsibilities
- Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
- Binding of UI elements to JavaScript object models
- Creating RESTful services with Node.js
- Architect scalable web architectures
- Work in a cross-functional team to deliver a complete user experience
- Create Unit and Integration tests to ensure the quality of code
- Be responsive to change requests and feature requests
- Write code that is cross-platform and cross-device compatible
- Ability to wear many hats and learn new technologies quickly
Requirements:
- Fluent knowledge of latest HTML/CSS standards and best practices
- Working knowledge of JavaScript and AngularJS
- Working knowledge of Node.js and Express
- Solid Understanding of HTTP protocol and how server-side code is processed on the client
- Some experience with Photoshop or Sketch is a plus (creating sprites, optimizing, cutting or adjusting images)
- Working knowledge of front end optimization and performance techniques
- Obsession with lean, clean and organized front-end code
- Cross-browser development and troubleshooting
- Experience building Responsive websites for web, tablet and mobile devices
- Eye for details is crucial
- Able to handle multiple projects and competing deadlines
- Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
- Portfolio of work required. Include examples of all areas of interaction design (user flows, wireframes, final graphical display)
Senior Director – Strategy (Data & Analytics)
The client is a leading media agency who drive more strategic, creative and integrated media approach established to drive better business results. Their team is made up of best in class digital, offline, and integrated media experts who work together to enhance media's contribution to their client's business.
Responsibilities of the role:
We are looking for a talented Director to join our leadership team and manage the delivery of data engineering projects . In this role, you will be responsible to manage a team of highly skilled engineers, scientists and analysts to deliver data-driven solutions to exceed client goals.
As the Director, Data and Analytics, you will work with the agency and client to enable the data and tech solutions that lay the foundation for executing brand & performance marketing.
- Set the vision, strategy, and roadmap to deliver cutting edge data, technology and analytics solutions across a portfolio of clients .
- Become a trusted advisor to clients and consult on growth opportunities and identify new way to use data to solve business challenges and support growth,
- Support development and deployment of products and services across multiple cloud environments
- Collaborate with a cross-functional team of client leads, application developers, operations engineers, and architects to translate complex product requirements into technical specs and design requirements
- Act as a consultant and subject matter expert for internal stakeholders in GroupM Data & Analytics, GroupM Engineering and agency data science and tech leads
- Build & manage a team of experts in Data Strategy, Measurement/Business Analysts, Advanced Analytics, and Marketing Technology specialists to deliver best in class audience, measurement strategy in collaboration with Client, Strategy, and Investment teams.
What you will need:
· 7+ years of experience in data analytics / quantitative research
- Proven thought-leadership, and a deep understanding of the data and technology issues facing the marketing industry
- Experience building, managing and inspiring large and diverse teams of data and technology specialists
- A proven track record in working with a diverse array of clients to solve complex problems and delivering demonstrable business success. Including (but not limited to) the development of compelling and sophisticated data strategies and AdTech / martech strategies to enable marketing objectives.
· Master’s or Bachelor’s in Statistics, Mathematics or related quantitative field
Who you are
The possibility of having massive societal impact. Our software touches the lives of hundreds of millions of people.
Solving hard governance and societal challenges
Work directly with central and state government leaders and other dignitaries
Mentorship from world class people and rich ecosystems
Position : Architect or Technical Lead - DevOps
Location : Bangalore
Role:
Strong knowledge on architecture and system design skills for multi-tenant, multi-region, redundant and highly- available mission-critical systems.
Clear understanding of core cloud platform technologies across public and private clouds.
Lead DevOps practices for Continuous Integration and Continuous Deployment pipeline and IT operations practices, scaling, metrics, as well as running day-to-day operations from development to production for the platform.
Implement non-functional requirements needed for a world-class reliability, scale, security and cost-efficiency throughout the product development lifecycle.
Drive a culture of automation, and self-service enablement for developers.
Work with information security leadership and technical team to automate security into the platform and services.
Meet infrastructure SLAs and compliance control points of cloud platforms.
Define and contribute to initiatives to continually improve Solution Delivery processes.
Improve organisation’s capability to build, deliver and scale software as a service on the cloud
Interface with Engineering, Product and Technical Architecture group to meet joint objectives.
You are deeply motivated & have knowledge of solving hard to crack societal challenges with the stamina to see it all the way through.
You must have 7+ years of hands-on experience on DevOps, MSA and Kubernetes platform.
You must have 2+ years of strong kubernetes experience and must have CKA (Certified Kubernetes Administrator).
You should be proficient in tools/technologies involved for a microservices architecture and deployed in a multi cloud kubernetes environment.
You should have hands-on experience in architecting and building CI/CD pipelines from code check-in until production.
You should have strong knowledge on Dockers, Jenkins pipeline scripting, Helm charts, kubernetes objects and manifests, prometheus and demonstrate hands-on knowledge of multi cloud computing, storage and networking.
You should have experience in designing, provisioning and administrating using best practices across multiple public cloud offerings (Azure, AWS, GCP) and/or private cloud offerings ( OpenStack, VMware, Nutanix, NIC, bare metal Infra).
You should have experience in setting up logging, monitoring Cloud application performance, error rates, and error budgets while tracking adherence to SLOs and SLAs.
Qualification: MBA, BBA, Anyone interested in sales
Job Description: Visiting Hardware Stores, Demonstrating the product, Convincing hardware stores to sell our product
Key Skills: Fieldwork, Sales Pitch, Communication
Salary- Best In Industry
Looking for candidates who would be responsible for handling sales for Indian customers over the phone entirely.
Job profile:
Contacting potential or existing customers to inform them about the service.
Answering questions about product or the company
Asking questions to understand customer requirements and close sales
Enter and update customer information in the database
Handle grievances to preserve the company's reputation
Go the 'extra mile' to meet sales quota and facilitate future sales
Requirements
Proven experience as telesales representative or other sales role in the Indian market
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant CRM
Excellent knowledge of English/Bengali/Tamil/Telugu/Marathi/Kannada
Excellent communication and interpersonal skills
Cool tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Must Have Skills:
- Good experience in Pyspark - Including Dataframe core functions and Spark SQL
- Good experience in SQL DBs - Be able to write queries including fair complexity.
- Should have excellent experience in Big Data programming for data transformation and aggregations
- Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
- Good customer communication.
- Good Analytical skills
Technology Skills (Good to Have):
- Building and operationalizing large scale enterprise data solutions and applications using one or more of AZURE data and analytics services in combination with custom solutions - Azure Synapse/Azure SQL DWH, Azure Data Lake, Azure Blob Storage, Spark, HDInsights, Databricks, CosmosDB, EventHub/IOTHub.
- Experience in migrating on-premise data warehouses to data platforms on AZURE cloud.
- Designing and implementing data engineering, ingestion, and transformation functions
- Azure Synapse or Azure SQL data warehouse
- Spark on Azure is available in HD insights and data bricks
NodeJS Developer - Backend
About T7E
T7E is an auto-focused mar-tech company run by a team of experienced professionals. They are well poised to solve some fundamental business challenges in the Indian automotive aftermarket, made up of an estimated 10 Lakh Mechanics, 1 Lakh retailers and over 1000 parts & consumables manufacturers. We are the only company in the market solving business challenges of mechanics & retailers by combining technology & human connect, in partnership with brands. ( http://www.t7e.in">www.t7e.in )
Experience: 3 - 7 years
Openings- Senior Software Developer
Job Location: Mumbai ( Mulund -West )
Responsibilities
- Writing reusable, testable, and efficient code
- Coding and operating node.js based services
- Participate actively in design discussions and defining the long-term architecture of the system.
- REST ful APIs and API Communications
- Programing Language: Html5, JavaScript, Node JS, Angular JS, MySQL, MongoDB
Expected from candidate:
Ø Strong proficiency with JavaScript
Ø Knowledge of Node.js and frameworks available for it
- Hands on in application development using with NodeJs with Express framework, as the code-behind language and MariaDB(MySQL) and MongoDBas the Database data consumer
- Extensive experience in design and development of applications using Web technologies like CSS, JavaScript and HTML.
- Understanding the nature of asynchronous programming and its quirks and workarounds
Ø Good understanding of server-side templating languages
Ø Understanding accessibility and security compliance.
- Ability to learn & develop using new technologies quickly.
Important Note - Please apply only who are with 1 Month Notice Period.
Timing - 9.30 to 6.30 - Monday to Saturday
You should apply only if
- You depend on user-centric critical analysis and problem-solving. Experience with User Research methods - user personas, journey mapping, and competitor analysis.
- Strictly between 3-8 years of ownership experience in designing User Experiences, Interfaces, Apps and Websites for consumer facing internet product.
- You have advance knowledge of Sketch, Illustrator, Invision, Protopie, After Effects or other prototyping tools. Knowledge about web and app development as well as experience in doing development handovers.
- Digital usability best practices knowledge on a global level.
Good to have
- Experience in Front End Development.
- Knowledge of Conversion Optimisation best practices.
- Knowledge of designing for good SEO.
- Ability to interact with clients.
- Game of Thrones fan. Or The Office. Or Brooklyn 99. Or Suits. No?
Key Responsibilities
- Take lead on projects; all the way from leading kickoff sessions, research exercises, and presenting work to stakeholders throughout the process.
- Help the design team with user interfaces for all things at FamPay, including, but not limited to website, web app, mobile apps and physical products..
- Map user personas and desired actions. Be the Usability Champion.
- Work closely with Engineers. Document features for seamless handoff to design and development teams.
We are looking for
- Excited about working in a fast-paced environment with less direction, in an early-stage setup.
- Intelligent and Articulate. Independent Thinker. Brings fresh perspectives
- Skilled Craftsmen. Love their craft and getting their hands dirty. No armchair experts.








