
We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.

About Epiv solution and services
About
Epiv Solution And Services is a multi-channel and global Marketing & Advertising firm. Our integrated solutions are focused on B2C and B2B services.
Our expertise always helped business to business media, publishing, marketing & technology companies by providing full funnel lead generation solutions. Top to bottom lead management to increase ROI of the clients, high qualify leads will be delivered on performance based prospecting options.
Candid answers by the company
IT Service
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Requirements:
- Should have sound knowledge of PHP, MySQL, JQuery & javascript.
- Should know MVC framework Yii/Yii2
- Knowledge of mobile app APIs, JSON, etc.
- Knowledge of version control systems like GIT is a plus.
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- Working 5 days a week.
- Group Health Insurance for our employees.
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- Work with cloud application migration leaders to define and create application migration
plans
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projects to ensure minimal risk and business disruption
- Provide cloud migration expertise covering infrastructure, application architectures, cloud
capabilities, security, etc.
- In collaboration with application teams, review and identify candidate applications for
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migration efficiency.
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Srijan Technologies is a 18+ year-old technology services firm. For a large part of its life, Srijan has specialised in building content management systems with expertise in PHP-based open-source CMS’, specifically Drupal. In recent years Srijan has diversified into
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● Prior experience building, leading, and architecting Drupal applications.
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Role Business
Industry Type IT
Functional Area Sales & Business Development
Employment Type Full Time, Permanent
Role Category BD / Pre Sales
Education
UG : Any Graduate
PG : Any Postgraduate
Doctorate: Doctorate Not Required
Key Skills
Communication Skills Data Analysis Business Development
Competitor Analysis BD Account Mining Execution Project Management Digital Marketing New Business
- A strong work ethic and sense of commitment
- Responsible for end-to-end recruitment cycle i.e., sourcing qualified candidates to deploying selected candidates with the clients.
- Understanding & analyzing the requirement of the position based on the client’s specifications.
- Experience in End-to-end recruitment: Sourcing to onboarding candidates.
- Sourcing of candidates via internet postings, networking, headhunting, and internal Database.
- Ability to source resumes quickly and work on multiple positions simultaneously Thorough screening applications for identifying quality candidates.
- Sound knowledge on Sourcing Candidates thru REDEX, Monster & various Job Sites.
- Excellent knowledge in Boolean function & usage of various job board databases.
- Foster long-term relationships with candidates and clients
- Draft job descriptions push them through all talent acquisition channels and coordinate candidate sourcing with the same.
- Doing junior to middle-level hiring for all verticals.
- Review applicants to verify if position requirements are met.
- Format resumes meeting client expectations.
- Telephonic Screening of the profiles checking for Technical Fitment, Behavioral Fitment, Stability, etc.
- Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
- Follow up with candidates and clients and maintain records of progress.
- Craft and send personalized recruiting emails with current job openings to passive candidates.
- Keep up to date with new technological trends and products
- You need to be comfortable being an individual contributor and working in an ambiguous, chaotic, and fast-paced work environment.
- Effective negotiating skills Sourcing and attracting candidates by using databases, social media, etc
- Strong decision-making skills
- Experience in end-to-end recruitment Quick learner and a passion for bridging talent with opportunity
Job Skills & Qualifications:
- Bachelor’s degree
- Telephonic Skills
- Interviewing & Negotiation skills
- Excellent interpersonal communication skills
- Excellent English Communication Written & Verbal, with very good E-Mail writing skills & etiquette.
- Professionalism
- Strong social aptitude and ability to build relationships
- Technical knowledge to be able to talk to job prospects and understand qualifications
• 3 - 5 years of total experience in Recruitment and 2 – 4 years experience in IT Recruitment.
• Ability to work effectively with a wide range of IT Skills or Technology keywords.
• Technical expertise with an ability to understand and explain job requirements for IT roles.
• Bachelor’s degree in Human Resource will be preffered.
• Extensive knowledge of Microsoft Office and strong working knowledge of Outlook and
Excel.
• Experience with working on HRIS is a plus!
• Proactive with a focus on superb service delivery, possess excellent interpersonal
skills (both written and verbal), have the ability to maintain the strictest level of
confidentiality, and express high standards of professionalism.
What is the role?
This role requires you to work and collaborate with the customers, product & Engineering teams to meet and fit customer to our product. This role will be responsible for building technical project plans for Compass as well as tracking and driving the delivery of those projects. Additionally, the ideal candidate will be a driving force in the continuous improvement of our planning and execution pipeline. This role heavily involves mathematical and analytical skills, since you would be directly responsible to set incentives programs for customers and consult them over that.
Key Responsibilities
- Strengthen and maintain relationship with the new & existing clientele.
- Partners with Product, Project Manager, and other business owners to define the business need for the project.
- Provides domain knowledge for project feasibility and software solution by researching customer needs and problem areas with internal/external stakeholders, understanding system flow, reporting need and regulatory impact.
- Coordinate with internal and external stakeholders to meet customer requirements and expectations.
- Ensures problem definition, requirements, user stories, success criteria and interface design efforts.
- Understand and manages changing business and technical requirements.
- Support and contribute to stakeholders with information needed for publication and user training documentation.
- Delivers innovative and best value options to increase ease of implementation and outperform the competition.
- Ability to contribute to implementation/Onboarding process improvements
- Follows the company’s software development life cycle.
- Performs other duties as assigned.
What are we looking for?
- BTech or MCA or MBA required
- 2+ years of Business Analyst experience and in a customer facing role
- Good exposure to SAAS product.
- Exceptional soft skill, including the ability to talk with both technical and business concerns.
- Good Microsoft Excel which involves using Pivots and mathematical formulae
- Ability to think logically and constructively about complex problems.
- Must be able to work independently.
- Ability to work effectively in team environment.
- Ability to conduct cost/benefit analysis.
- Ability to easily pivot from one task to another, including managing multiple project and timelines.
What can you look for?
A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.


