We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
About Epiv solution and services
About
Epiv Solution And Services is a multi-channel and global Marketing & Advertising firm. Our integrated solutions are focused on B2C and B2B services.
Our expertise always helped business to business media, publishing, marketing & technology companies by providing full funnel lead generation solutions. Top to bottom lead management to increase ROI of the clients, high qualify leads will be delivered on performance based prospecting options.
Candid answers by the company
IT Service
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We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.
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Foxtale started with a singular belief - what is beautiful cannot and should not be defined in marketing meetings.
It's defined by the regular people like us, our sisters, our next-door neighbours, and the friends we make on the playground and in lecture halls. That's why we stand for people-proving everything we do. From the inception of a product idea to testing the final formulations before launch, our consumers are a part of each and every process. They guide and inspire us by sharing their stories with us. They tell us not only about the product they need and the skincare issues they face but also the tales of their struggles, dreams and triumphs.
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● Growth Plan - Build a long term growth model for influencers channel, design quarterly and monthly objectives and metrics to be tracked and execute experiments optimizing for the right metrics.
● Execution - Lead the team, coordinate with the internal teams and agency, Identify and liaise with relevant influencers, negotiate fair rates for content, and ensure the relevant agreements are in place.
● Impact Analysis - Analyse the end of campaign performance, identify successes and optimize for the improvements.
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● 2-3 years experience in leading influencer marketing for any brand is necessary
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● Experience in D2C brand and beauty/skincare brands is an advantage
Job Profile: B2B2C Operations, Partner / Client Onboarding, Multiple MIS Creation, Reconciliations,
Commission Calc & Pay-outs, Resolving Partner, and Client Queries
KRA:
• Support the investor side of the business which includes on-boarding investors, managing
their inflows and pay-outs, keeping a tab of commissions among others
• Communicate with financial advisors and investors to address their queries
• Prepare daily, weekly, and monthly MIS reports
• Maintain quality service by establishing and enforcing organization standards
• Work closely with management to achieve outcomes based on company goals
• Recommend process improvements to constantly optimise operations
• Ability to follow procedures and established processes to perform varied routine and non-
routine tasks
Min. Qualification & Experience:
• 0-3 years of relevant experience in Operations
• Graduate / MBA / Postgraduate from Top College / University
• Proficiency in using MS Office, especially MS Excel
• Strong Analytical skills
• Excellent communication skills (Verbal and Written)
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• Real-time endless learning opportunities
• Opportunity to scale up quicker compared to the regular financial services market
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Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
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Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
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- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
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- Managing the MLOps stack, including version control systems, continuous integration and deployment tools, containerization, orchestration, and monitoring systems.
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- Preferably worked in the startup ecosystem
Primary Skills:
- Experience with E2E MLOps systems like ClearML, Kubeflow, MLFlow etc.
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Nucleus – Senior Solutions Specialist
Location: Noida
Primary Responsibilities
Ability to communicate Value Proposition of Nucleus' Lending Product solutions to Banks and Financial Institutions
Be responsible to incubate the solution to BFSI client as per Nucleus' lending product fitment
Business/System Analysis, Solutions Designing & Pre-Sales
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Ensuring customer satisfaction by pitching right solutions, showing and explaining value of products to clients, requirement to product mapping
Basic knowledge of Retail/Corporate Lending domain
Willingness for Overseas and Domestic travel for client meetings, demos and Proof of Concepts (Post Covid)
Desired for the Position
Good command over written and verbal communication in English
Knowledge of Lending life cycle
Well-groomed/presentable
Good at interpersonal skills
Stakeholder management
Agile
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- Lead and participate in major day-to-day operational aspects of the security engineering team including improvement of current security controls while constantly identifying areas of needed improvement
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