We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Epiv solution and services
About
Epiv Solution And Services is a multi-channel and global Marketing & Advertising firm. Our integrated solutions are focused on B2C and B2B services.
Our expertise always helped business to business media, publishing, marketing & technology companies by providing full funnel lead generation solutions. Top to bottom lead management to increase ROI of the clients, high qualify leads will be delivered on performance based prospecting options.
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Spring BootHi,
As discussed, please refer to below Job description and revert with you updated resume –
About Client : Client is a digital accelerator to Startups, SMEs, MSMEs, and large enterprises with a significant contribution across 22+ industries including BFSI, Healthcare, Ecommerce & Retail, Education & eLearning, Insurance, Tech Startups, Government & Semi-Government, and more. Backed with an impressive experience of 25+ years and a fast-growing family of 4000+ engineering professionals our capabilities span across IT Consulting, Strategy Planning & Execution, Business Process Re-engineering, IT Modernization, and Business Analysis Consulting, our solutions are devised meticulously to address the needs of specific industries.
We are a CMMI Level 5 organization global IT Solution provider and Outsourcing company headquartered in Mumbai and footprints with 10 delivery centres in India and 15 global offices. Our success portfolio boasts of 7500+ projects accomplished across 1500+ clients in 50+ countries with client retention rate as high as 85%
Job Description :
Java Architect (10+ Years)
Location: Navi Mumbai, CBD Belapur
Domain: Banking (Payment Gateway Project)
NOTE: 1st and 3rd Saturdays working as per banking norms
Education: B.E. or Graduation in Computer Science or related field
Key Responsibilities:
• Architectural Leadership: Lead the architecture and design of complex, scalable, and secure banking applications, focusing on payment gateway solutions.
• Technology Stack Mastery: Provide expertise in Java, Spring, Spring Boot, Microservices, Hibernate, REST API, Oracle SQL, and cloud-native architectures using AWS.
• Spring Validation & Authorization: Ensure secure and validated input handling using Spring Validation, and implement robust authorization mechanisms with Spring Security.
• Cloud Integration: Design and implement cloud-native architectures using AWS, including services like EC2, S3, RDS, Lambda, and API Gateway.
• Security Standards: Ensure adherence to banking security st OAuth2, JWT, and encryption protocols.
• Database Design: Oversee the design and optimization of relational databases, focusing on Oracle SQL and knowledge of NoSQL databases like MongoDB.
• Performance Optimization: Implement strategies for application performance tuning, caching, and scalability.
• Collaboration & Mentorship: Work closely with cross-functional teams, providing technical guidance and mentoring to developers.
• Stakeholder Engagement: Collaborate with business stakeholders to ensure architectural alignment with business objectives and technical constraints.
• Code Quality & Reviews: Conduct regular code reviews, ensuring compliance with best practices and architectural standards.
Skills and Qualifications:
• Extensive Experience: 8+ years in Java development and architecture, with a proven track record in the banking domain, particularly in payment gateway projects.
•Technological Proficiency: Deep expertise in Java, Spring, Spring Boot, Microservices, Hibernate, REST API, Oracle SQL, Spring Validation, Spring Security for authorization, AWS, Docker, Kubernetes, and Jenkins.
• Cloud & DevOps Knowledge: Good understanding of cloud-native applications and DevOps practices.
• Security Focus: Experience in implementing security protocols and practices in a banking environment.
• Leadership & Communication: Strong leadership, communication, and stakeholder management skills.
• Innovative Thinking: Ability to think critically and provide innovative solutions to complex problems.
Required Documents:
• 10th and 12th passing certificates and marksheets.
• Graduation marksheets and passing certificate.
• Graduation degree (Convocation) certificate. • All employer offer letters and relieving letters (with stamp and CIN number on letterhead)
Regards
Amit Kumar Pandey
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Angular (2+)
AngularJS (1.x)The developer will be responsible to build and enhance collaboration functionalities in our products while ensuring seamless user interaction in the platform. Our engineering team works on developing a range of innovative products to facilitate regulatory work flow of medical device companies. An ideal candidate is one willing to work in a tight schedule of a start-up and experienced in building magical user experiences and considers performance to be the key metric in the application.
Responsibilities :
- Develop new features using Angular 9/10
- Develop reusable components
- Write efficient and documented object oriented code
- Write extensive unit test cases and execute them
- Ensure responsive design of the front end
Skills and Qualifications :
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2-5 years experience in developing web based applications and building product product from scratch
-
Detailed understanding of coding and design aspects of Angular 9/10
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Proficiency with Observables, NGRX and websockets
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Knowledge of various Angular/Jquery packages
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Knowledge of Responsive Design
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Knowledge of WYSIWYG editors
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Knowledge of different performance optimization techniques
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Experienced in various data structures and design patterns
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Knowledge of asynchronous programming
-
Bachelor’s Degree in computer science or equivalent education.
This role requires a self-motivated leader with direct Product Management experience delivering Solutions around MS Teams Telephony. Candidate must have a keen sense of the overall UCC market, competitive awareness of the India Unified Communications and Collaboration solutions market and provide critical strategic direction related to India Domestic and Global UC objectives.
The Candidate will be responsible for the India UCaaS/MCS objectives and targets. Also, responsible for Product Life cycle management that involves Envisage, Concept, Framework, Partnerships, Process, Engineering validation, Documentation, GTM etc.
the other responsibility involves Pricing, Bundling, Enablement through Trainings, Adoption and Growth strategy that plugs into our entire UCaaS/MCS portfolio. Critical to success will be identifying Enterprise and Partner offers, migrating customers to the next generation UCC platform with Regulatory compliance, differentiated solution capabilities ensuring that lifecycle management and improving adoption services.
The Product Manager will champion and execute across cross-functional teams and drive solution enablement discussions with Sales, Solutions, Engineering, Service Assurance, Operations, Technology & Service Development teams. The successful candidate will be setting objectives and delivering results that have a significant impact on product adoption.
The Product Manager will champion projects through the Tata Communications New Product Introduction/Agile Development process and lead the UCaaS/MCS Workstream that is accountable for the delivery and customer acceptance of the solutions.
The Global Product Manager will be fully responsible for the Annual Operating Plan (AOP), P&L and CAPEX/OPEX of all UCaaS/MCS business initiatives and programs. Key focus will be on Gross and Net Revenue contribution and growth targets that are assigned to the UCaaS/MCS portfolio.
Job Profile:
The Customer Success Manager will be a global evangelist for the platform and ensure all customers understand the value that the platform offers.
You will be the primary point of contact to ensure customers implement and derive maximum value from the platform.
Owning every aspect of the lifecycle of a customer; working with them through implementation, launch, ongoing account support, and working with the Director of Customer Success to eventually grow the relationship.
Building strong relationships with our customers and influencing key decision-makers to adopt our best practices.
Understanding the specific goals of our individual customers, and how our platform can help them achieve those goals.
Collaborating with the engineering team to communicate the critical priorities of our customers, and to relay back appropriate timelines for completion.
Maintaining regular communications (usually weekly) with customers, providing them with success metrics, gathering feedback for product enhancements, and understanding any of their concerns.
Managing the majority of written and verbal communication with our customers, both when things are going well and when they aren't.
Performing detailed analysis to drive actionable insights for our customers.
Keeping track of potential risks with our individual customers, developing mitigation strategies, and taking ownership of the outcome.
Available to work at hours suitable to our customers in a broad range of time zones
Travel will be required. We estimate 1-2 weeks of international travel per month.
Requirements:
A demonstrated track record of success as a Customer Success Manager, ideally with an early-stage SaaS company working with a smaller group of clients and large deal sizes
Strong written and verbal skills, comfort navigating uncomfortable situations, exceptional "diplomacy" skills and emotional intelligence
An advanced level of Excel knowledge (experience in QuickSight, think-cell and SQL are a plus)
Familiarity with (or a strong interest in) the airline/travel / entertainment industries is desirable
English fluency, and fluency in Spanish and/or Portuguese not required but are a plus
C++Required Skillset:
- Understands multi-threading and has decent level knowledge of multi-core architectures.
- Technically proficient and hands-on in C++ with a good understanding of C++11 and C++14.
- Knowledge of TCP/IP, UDP & Network topology. Passionate to debug network problems with proficiency in-network and socket programming.
- Ideally should have worked on User space networking stack like Solarflare, Melanox etc.
- Should be able to get hands dirty on things like ASAN, SystemTAP, tcpdump, gdb. etc.
- Should love working on Linux, its kernel and optionally is be aware of Linux optimizations pertaining to low latency.
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- Has worked on Solarflare, Exablaze, etc.
- Ability to work as a team player as well as an individual contributor.
Benefits :
We work hard. Period. :)
We also value the quality of life. Our cubicle free workplace and informally clad workforce reflect this. Benefits include:
- Competitive salary
- Few weeks of paid vacation
- Interaction and collaboration with global experts
- Annual out-station offsite(s) and frequent outings
- Multiple performance-based bonuses
- Health insurance
- A fun work environment with dedicated sports and recreation facilities.
- Opportunities to learn and lead: Frequent Knowledge Sharing Sessions conducted by co-workers
- Work-related and extra-curricular competitions at the office
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Redux/Flux- Strong experience in building new features into one of the most advanced interfaces on the web
- Take a lead role with other engineers and designers to deliver strong customer-focused experiences
- Keep our product up to date with the latest frontend technologies such as React
- Practice disciplined software engineering (e.g. automated testing, code reviews, and writing beautiful, pragmatic code)
- Actively contribute to team and company standards
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- Have full knowledge of new HTML5 constructs, and CSS3
- Have experience with Single Page Application development
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- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly-responsive user interface components using React concepts.
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- Documenting application changes and developing updates.
- Bachelor’s degree in Computer Science, Information Technology, or a similar field.
- 2 Years of experience working as a React.js Developer.
- In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
- Proficient understanding of code versioning tools, such as Git
React NativeReact.jsJavascriptAngular (2+)- Responsible for development of new highly-responsive, web-based user interface
- Construct visualizations that are able to depict vast amounts of data
- Work and collaborate with the rest of the engineering team
- Work with product team and graphic designers
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- Develop a flexible and well-structured front-end architecture, along with the APIs to support it
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential
brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering
$5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune
1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We
are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our India / International Business Groups. He/she would
drive the new customer acquisition, customer relationship management, Operations & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line withteam/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the
product portfolio improvement based on the customer interaction / feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned
products/geographies and ensuring the highest customer satisfaction
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Full Stack Developer - Averlon