
- Excellent Communication Skills required
- Minimum 6 months in international sales process or 1 year in customer support
Perks
- Salary On 1st
- Incentives upto 1 lakhs

Similar jobs
Location: Remote (India-wide)
🖥 Role: *Full-Time | Permanent WFH*
👤 Candidate Profile Required
- Fluent in English + French (B2+)
- Fresher or experienced
- Graduate/Undergraduate
- Age limit: up to 40 years
- Must own a device (smartphone, laptop/desktop) and have WiFi access
💼 Why Support This Role?
- ✅ Permanent Work From Home
- ✅ Company-provided system
- ✅ Transparent salaries:
• French (B2+): Up to ₹10 LPA
- ✅ Pan India accessibility
- ✅ No certification needed — just strong language skills!
📝 Screening Workflow
1. HR Round
2. AMCAT Assessment (English 70 + Chosen Language) 3+
3 OPS round
- 3+ Years of designing and developing using AngularJS
- Writing JavaScript, TypeScript, CSS, and HTML.
- Knowledge of JavaScript MV-VM/MVC frameworks including Angular JS.
- Excellent project management skills.
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
Skills
- Good Hand on Angular and working with latest angular versions.
- Good communication skills.
- Critical thinker and good problem-solver
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job -
Maximise customer satisfaction through delivery of L1 and L2 support.
What will you do?
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team
• Manage the day-to-day operations of the team comprising of 18-20 members by overseeing a combination of planned activities, monitoring of operations, and handling escalations.
• Ensure compliance with client SLAs.
• Build and lead a cohesive and high performing team.
• Work across various teams (Partner Success, Product Management, Infrastructure etc.) to resolve issues and concerns for end-users in a timely and effective manner
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Establish best practices through the entire technical support process
• Ownership of the Service Desk process and continuous improvement
• Monitor NPS and other user satisfaction metrics.
We are looking for -
• B. Tech or equivalent degree in computer science.
• ITIL 4 Certified
• Total experience of 10+ years with at least 3 years leading a team serving customers globally.
• Industry experience of working in similar IT services/product companies with. B2B experience preferred.
• Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
• Committed to working collaboratively with highly diverse teams, and many different types of people
Job Description
We are looking for a skilled and ambitious Full-Stack Developer (React/React-Native, PHP, and NodeJs )to join our development team. In this role, you will be responsible for developing and implementing applications using React.js, NodeJS, PHP, and its libraries such as Redux, Redux-Saga, ExpressJs, Laravel. You will also be responsible for profiling and improving performance and documenting the codebase. To ensure success as a Full Stack developer, you should have in-depth knowledge of Javascript (ES6 or above), NodeJS, PHP 7.x, MySQL and its concepts, excellent coding skills, and a good understanding of progressive web applications.
Full Stack Developer Responsibilities:
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Understand the past code and improve when needed.
- Develop components in a scalar way so, can be used again.
- Developing and implementing front-end + back-end architecture to support user interface concepts.
- Monitoring and improving application performance.
- Documenting application changes and developing updates.
Full Stack Developer Requirements:
- In-depth knowledge of Javascript, CSS, and HTML.
- In-depth knowledge of REACT libraries like Webpack, Redux, Redux-Saga and React Router.
- In-depth knowledge of NodeJs, ExpressJs, PHP, Laravel Framework
- Experience with User interface design and development.
- Experience with browser-based debugging and performance testing software
- Excellent troubleshooting skills.
- Build high-quality user interfaces from design mockups.
- Good project management skills and communication skills
- Collaborate with Product, Design, and other developers to understand requirements.
- Write tests to ensure high-grade code.
- Adhere to code style and code quality standards.
- Provide code review feedback to teammates.
- Good understanding of AWS infrastructure.
Roles & Responsibilities:
- Ensure that the equipment specified is correct for the installation.
· Produce system schematics including audio, video, control, power.
· Produce rack layouts.
· Design metalwork work such as input plates and wall boxes
· Work closely with the project managers and clients to ensure that all requirements specified are
accounted for.
· Communicate any site requirements such as IT and FM dependencies.
· Co-ordinate the production of M&E drawings with the CAD team
· Communicate required system functionality to the control system programmer.
· Liaise with 3rd party trades/subcontractors to ensure smooth integration.
· Test system racks to ensure they meet the requirements identifying and rectify faults prior to shipping.
· Commission equipment to the highest standard on site, including programming of audio DSP’s, setup
of digital video systems and setup of video conferencing systems.
· Provide technical support for the duration of the project.
Skills Required:
- Excellent technical knowledge of AV & VC equipment from all major brands.
· An up-to-date understanding of the AV marketplace including products and trends.
· Excellent verbal and written communication skills
· Excellent problem solving and troubleshooting skills
· Excellent organizational skills and the ability to work on multiple projects
· Good understanding of IT and networks
· Good understanding of Microsoft Office including Excel and Word
· CAD / Visio experience for the production of detailed schematic to company standards
· Manual handling tasks will be required when necessary for moving equipment.
Attention: We are looking for Immediate joiners!
Executive Summary
Are you looking to level up? The Senior Product Owner (Digital Transformation) role at FirstPrinciples and the partner that you will be staffed with is a multi-million-dollar digital transformation initiatives on web and mobile with one of the largest Luxury Home Builders in the United States.
About FirstPrinciples & The Role
FirstPrinciples is a Tech Holding company with a Venture Studio as part of its holdings. One part of the Venture Studio business at FirstPrinciples is about working with large enterprises on long-term digital transformation initiatives within their organization. The position that we are currently hiring for involves a multi-million-dollar digital transformation initiatives for one of the largest Luxury Home Builders in the United States. Our scope involves working as expert consultants to advice and execute on upgrading the IT & Tech different internal and stakeholder facing systems within their organization. We are working on both web and mobile platforms.
Who is This For?
This is for an experienced Product Owner/Manager who is looking to take their career to the next stage by working on a large-scale initiative that will challenge and extend their current capacities.
At FirstPrinciples, we truly act as a Tech Strategic Consultant along with having the operational capacity to implement the suggested recommendations. This role is for someone who is able to provide recommendations to the client while having the ownership of the end deliverables. While we have technical leaders also staffed within this partnership, we are looking for someone who can talk the talk with senior engineers and tech architects and understand their recommendations and its implications.
Requirements
- One of the following certifications (PRINCE2, CSP, CAPM, CBAP (BABOK), Agile, CSP, CSPO, PMPO)
- Experience in independently managing, End-to-End Business Analysis, Product Analysis, Project Management for complex IT Projects and Products / Apps
- Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
- Managing scope via release management and planning and creating User-Stories, Running Sprints Cycle and Experience working with a team of 15-20 resources
- Requirements Gathering, Requirements Analysis, Requirements Management, Requirements Elicitation, Requirements Matrix (RTMs)
- Experience in Developing Low-Level and High-Level Prototyping using Wireframes tools (using any of the latest wireframing tools, such as JustInMind, Adobe XD, MockFlow, etc)
- Ownership of the Product Backlog & Deliverables and developing the User Stories & Release Planning
- Experience in Writing and Maintaining Business Requirement Documents (BRD) or PRDs and Functional Specification Document (FSD), Software Requirements Specification (SRS)
- Should have experience in creating Project Budgeting, Creating Efforts Estimations (EE), Presentation Decks, and Clean Documentation
- Experience in Writing Test Cases and Managing UAT and Deployment
- Analysis: GAP, Fish-bone Analysis, RCA (Root Cause Analysis), MoSCOW
- Experience in Consulting clients on Problem Statements V/s Solution Building based on AS-IS and TO-BE
- Experience converting Business Cases to Technology case and Building Products from scratch thus Translating Business Requirements into Software Requirement Specifications
- Interacting with the Technical team to ensure Delivery and Implementation of the Software Solution/Projects
- Client Relationship Management, Excellent at English Speaking, and Written Communication
- Understanding of Change Management, Risk Management and Project Management
Management Skills
- Excellent Written and Oral Communication Skills and Etiquettes
- Excellent Presentation Skills
- Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients
- Experience dealing with Pressure and Meeting strict Project Deadlines
- Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget
- Conflict and Resolution Management
- Prior experience in operations management - good to have
- Experience working with US Clients
TechStack & Platform
- MEAN Stack (Web)
- Native iOS & Android (Mobile)
- AWS
Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!
What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. Wishup was founded in 2015 by IITM & IIMA alumni and is backed by marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric.
We are witnessing phenomenal month-on-month growth and stand at a cusp of a revolution in the remote workforce industry. This is your chance to be a part of the revolution - we are inviting applications to work with our US-based clients.
Job Profile:
- Prior experience in the client relationship would be a great fit for this role
- The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone
What's in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 4 weeks of training
during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work
from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance
You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work with US time zones
- Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
- Mon-Fri, 9:30 p.m. - 6:30 a.m. IST
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Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/
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- Strong experience in Android UI development,
- Expertise in API implementation
- Experience in using GMAPS, FIREBASE, SQLlite
- Familiar with Android & its related technologies like Android SDK, Java.
- Experience with GIT, XML, JSON & Web Services.
- Proficient with Objective-C or Swift, Realm
- Experience with iOS frameworks such as Core Data, Core Animation, etc.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)








