Admission Counsellor

• Strong experience in Core Java, Multi-Threading, data structures (List/Map/Set) and unit testing
• with (Junit, Mockito)
•  Strong experience with Spring Framework (Spring MVC, Spring REST, Spring Data), ORM
• frameworks (JPA, Hibernate) and RDBMS (Oracle/MySQL/Postgres)
•  Strong experience in applying Object-Oriented design principles and Design Patterns
•  Good knowledge of Multi-Tier architecture, Micro Services architecture and Service Oriented
• Architecture 
•  Exposure to AWS Cloud, NoSQL Database (Mongo, Cassandra), Message Broker (Active
• MQ/RabbitMQ/Apache Kafka) and Big Data Technologies (Hadoop/Hive/Spark)
•  Additionally, must possess capability to review code, produce technical specification document
• and knowledge of code quality tools (PMD/FindBugs/Sonar)

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

Job Title: Operations Head (Electronics manufacturing)

Location: Noida, Sector 65

Experience: 10+ year

Salary: Negotiable

Industry: Electronics

About Us:

We are a fast-growing electronics (products like Decorative Outdoor Lights, Mobile Chargers, and Power supply products) manufacturing (B2B) company, committed to delivering high-quality products that meet industry standards

Job Summary:

We are seeking an experienced Operations Head with a strong engineering background and proven leadership skills to oversee and optimize our electronics manufacturing operations. The ideal candidate will be responsible for managing the entire production process, ensuring high-quality standards, operational efficiency, and timely delivery. This role requires a strategic thinker with hands-on experience in manufacturing operations, keen attention to detail, and a passion for driving continuous improvement.

Key Responsibilities:

• Operational Management: Oversee day-to-day manufacturing operations, including production planning, scheduling, and quality control to ensure smooth workflow and adherence to production goals.
• Process Optimization: Identify areas for process improvement and implement strategies to increase efficiency, reduce waste, and enhance productivity.
• Team Leadership: Lead, mentor, and develop the production and operations teams, fostering a culture of accountability, innovation, and teamwork.
• Quality Assurance: Ensure products meet quality standards and regulatory requirements, implementing corrective actions as necessary to address quality issues.
• Cost Management: Develop and monitor budgets, optimize operational costs, and work closely with procurement to ensure cost-effective sourcing of materials.
• Safety and Compliance: Enforce safety protocols, maintain a secure work environment, and ensure compliance with all relevant industry regulations and standards.
• Cross-functional Collaboration: Work closely with other departments, including R&D, procurement, and sales, to align production goals with business objectives and support product development.

Key Requirements:

• Education: Bachelors degree in Engineering (Mechanical, Electrical, or related field). Advanced degree (MBA/Operations Management) is a plus.
• Experience: 10+ years in manufacturing operations with at least 3 years in a leadership role, preferably within the electronics or related manufacturing industry.
• Skills:
• Strong analytical and problem-solving skills with a focus on process improvement.
• Excellent communication and interpersonal skills.
• Proven ability to lead teams and drive a culture of operational excellence.
• Knowledge of Lean Manufacturing, Six Sigma, or similar methodologies is a plus.
• Proficiency in ERP systems and MS Office.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunity to lead operations in a growing electronics manufacturing company.
• A collaborative and supportive work environment.

mail updated resume with current salary-

Emil: jobs[at]glansolutions[dot]com

satish: 88O 27 49 743

Website: www.glansolutions.com

Click for more jobs- https://glansolutions.com/jobs.php

Google search: Glan Management Consultancy

We are looking "SAP Project Manager" for Reputed Client @ Permanent Role.

Experience: 10+ Yrs

• Min 2-3 years of experience in PMO 

• Good in communication skills and reporting skills 

• Knowledge on SAP and high level Process 

• Knowledge on finance process 

• Knowledge on Project execution Process 

• Should be willing to travel and should be committed

• Social Media Rockstar: Dream up engaging posts, stories, and reels for Facebook, Instagram, and beyond. Think memes, eye-catching visuals, and content that gets the cycling community buzzing.
• Design Guru: Become a master of visual storytelling! Design graphics and photos that make our website and social media pop.
• Content Chameleon: You'll be crafting catchy blog posts, articles, and other written content that showcases the cycling lifestyle and, naturally, the awesomeness of ONN Bikes.
• Trend Spotter: Keep your finger on the pulse of the latest social media trends and content marketing magic.
• Team Player: Work hand-in-hand with our marketing and sales crew to ensure all content aligns with our brand and crushes our marketing goals.

Responsibilities

• Create an engaging and knowledgeable online Shopify store to increase sales and revenue.
• Create bespoke Shopify themes and change pre-existing templates per pre-defined brand guidelines
• Be an expert in all aspects of the D2C platform, and work on the UX and UI Design to create unique, strong, and inventive front-end user experiences
• Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimise the shop for overall efficiency and functionality
• Test and debug websites regularly to improve performance
• Based on their findings, they provide technical support and coordination, protecting enterprises against failure
• Increase conversion rates by optimising the website

• System engineering and implementation in Python and Golang.
• Working on performance issues using creative experiments and internally developed product features.
• Research, propose, and integrate relevant open-source projects based on product objectives.
• Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.
• Participation in all levels of product definition, design, implementation, testing, and deployment.
• Must include the ability to discuss abstract system architectures from ideas through implementation and
• creatively apply domain experience to solve technical challenges.
• Mentoring software engineers, fostering an environment of trust and accountability.

• A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the
• following skills to succeed.
• Strong Python skills to develop framework(s).
• Hands-on to design & develop re-usable framework components.
• Hands-On experience on developing framework, designing re-usable framework components.
• Experience in engineering practices such as code refactoring, design patterns, design driven
• development, Continuous Integration, building highly scalable applications, application security and functional programming.

• Knowledge of Cloud native would be an advantage.
• Understanding of Kubernetes from Architecture side and also understand the Standard API.
• Code contributed to CNCF or similar community will be plus.
•  Performance benchmarking of K8’s or any cloud will be added     advantage. 

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimize
• hardware cost.
• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide and influence within a dynamic environment.
• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

• Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)
• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email
• As always, the interviews and screening call will be conducted via a mix of telephonic and video call.