Voice Process

Title: Senior VDI Consultant – Citrix/Azure/VMware

Location: Pune,balewadi

Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)

Fill time role

About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.

Key Responsibilities

• Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
• Lead efforts to enhance image management, patching, provisioning, and migration processes.
• Manage incident triage, root cause analysis, and documentation within ITSM tools.
• Create and maintain PowerShell scripts and other automation solutions for routine tasks.
• Collaborate with US and offshore teams for seamless 24x7 support operations.
• Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
• Participate in client review meetings to discuss performance and backlog reduction.

Required Skills & Qualifications

• 7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
• Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
• Strong proficiency in PowerShell scripting for automation and reporting.
• Familiarity with ITIL processes (Incident, Problem, Change Management).
• Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
• Excellent communication skills for collaboration in distributed teams.
• Ability to work independently and drive technical improvements.

Preferred Skills

• Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
• Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
• Exposure to automation and orchestration frameworks in VDI environments.

Reporting

• Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
• Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling.

Why Join

• Opportunity to be part of a flagship virtualization project from its foundation phase.
• High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
• Work with a global team managing one of the largest Citrix/Azure VDI environments.

** Certification in Mulesoft Mandatory

** Btech/BE /MCA only with 10+ exp in Mulesoft

** Ready to join within 0-15 days/ serving NP

SOA

REST

Web Services

Mule ESB

Anypoint Studio

API Management

CloudHub

Integration Patterns

Good Communication skills

We are looking for:

• Someone who is a highly creative video editor and a graphic designer to lead Equirus creative presence.

• Someone who can work on a wide range of projects, from editing YouTube videos to creating social media graphics and everything in between.

• Someone who has a knack for creativity and an eye for detail.

The candidate will be responsible for:

• Creating and editing posts, reels, and videos for Instagram, Youtube and other social media channels.

• Should know how to edit and transcribe audio from the video.

• Creating graphic based content like infographics, brochures, and image posts

• Creating effective visual designs for campaigns – both offline and online mediums and other internal design requirements that may come up from time-to-time basis • Organizing video content with video editing software

• Working with the social media team for all the creative work

Requirement :-

• Preferably experience 2 – 4 years

• Bachelor’s / Master’s degree in graphic design, Fine Arts, or related field

• Passion and enthusiasm for design with a creative flair • Fluent with video editing software

• Strong hands-on experience using Adobe Premiere Pro / Apple Final Cut Pro, Instagram reels editing, YouTube video editing, Adobe Photoshop, Adobe After Effects, Corel Draw, Autodesk Maya, Adobe Illustrator

• Ability to give attention to details, acknowledge feedback, and manifest it constructively.

• Highly creative and imaginative, self-motivated, and eager to learn.

• Demonstrates ability to work in a deadline-oriented environment, handling multiple projects and priorities.

Android Services, System service and framework development, Broadcast using Java, Kotlin, C++ (Mandatory)

Experience in AOSP build setup & understanding of Android.bp, gradle, Android.mk (Mandatory)

IPC mechanism in Android: AIDL, JNI, HIDL, Socket Communication (Mandatory)

Experience in Android application development using Java & Kotlin (Mandatory)

Custom UI component development & understanding of MVVM architecture (Mandatory)

Flexible in customizing AOSP for product branding (Good to have)

RESTful service integration, Multithreading ,Message queueing (Good to have)

Responsible for performing full-cycle recruiting functions including but not limited to job understanding, candidate sourcing, social networking, phone screening, email communication, documentation, summary writing and presentation.

Identifying right candidates with the right skills to match the US clients’ requirements Regularly interacting with Account Manager to understand the requirements

Should understand the requirement in depth to ensure quality sourcing and recruiting

Should ensure to revert submit profiles with quick turnaround time for timely submissions to meet sharp deadlines for each requisition

Make use of effective resourcing strategies, such as head hunting, Internet sourcing, networking, employee referrals

Must have experience on full Life Cycle of Recruiting (screening resumes, interviewing, offer extension and post-placement care)

Ability to work as a good team player, Maintaining & building the candidate database

Requirements:

Minimum 2 Years of Full Cycle Recruiting experience particularly in pharmaceutical /scientific/life science domain for US staffing and recruiting industry.

Excellent English language skills including reading, writing and speaking.

Ability to communicate fluently with foreign nationals.

Self-motivated, passionate and energetic professionals.

Comfortable to work in night shift (6.30PM to 3.30AM IST)