SAP CS - Customer Service Consultant

Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery

Experience : 5+ Years

Location : Gurgaon (Onsite)

Type : Full-Time

Work Schedule : 5 Days Working

Job Summary :

We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.

The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.

Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.

Key Responsibilities :

• Manage and maintain CMDB integrity and accuracy.
• Administer ServiceNow Discovery and Service Mapping tool.
• Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
• Implement data governance, audit, and reconciliation procedures
• Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
• Generate reports, dashboards, and documentation for configuration management.

Required Skills :

• 5+ Years of experience in ServiceNow.
• 3+ Years in Discovery & Service Mapping.
• Strong understanding of CMDB, APIs, infrastructure components.
• ITIL Foundation certification preferred.
• Excellent communication and problem-solving skills.
• Experience working in agile and collaborative environments.

Experience: 8+ years

Job Type: Full Time

Job Location: Ahmedabad

Technical project manager act as the primary point of contact for our clients. You will ensure teams are successful in their delivery through proven technical and interpersonal abilities. In this role, you will bring a strategic mindset to projects and ensure top-quality results from the team.

What we offer

• Open, positive, and learning culture surrounded with tech-savvy and helpful colleagues with a growth mindset
• Best-in-industry salary standards
• 5 days work week
• Family health insurance cover
• No politics and value-driven culture 
• Occasional Work From Home even in non-COVID19 times
• Contribute to large scale distributed systems used by fortune 100 companies

Must have

• 4+ years of development experience (preferably Java)
• 2+ years of experience in Agile project management (or a scrum master) and leading development and QA teams
• Experience working with off-shore clients (US/EU) with strong knowledge of Agile & SCRUM processes
• Provide effective mentoring & coaching on technical, soft skills, and process aspects to the team
• People orientated approach to leadership that keeps the team motivated and focused on the goals
• Strong communication and management skills with the ability to find innovative ways to resolve problems
• Hands-on approach to technical problem solving and debugging

• Proactive and inherent nature of working with ownership

Good to have

• Frontend development experience with CSS, JavaScript (ES6) or modern JS frameworks like AngularJS/React/VueJS
• Performance optimization experience with SQL
• Experience with ElasticSearch/Solr, NOSQL, messaging system
• Prior experience working as a tech lead, team lead or software architect

Roles and Responsibilities

• Actively participating in client calls for requirement grooming and designing
• Participate in design discussions with fellow team members and client
• Present groomed tickets and design to team members for design discussion
• Lead Scrum meetings and provide team support during sprint planning and execution.
• Ensure project processes (e.g. code reviews, QA, deployment reviews) are followed religiously
• Identify individual and team strength and improvement areas
• Build strong rapport with team members to understand them deeply at the individual level
• Set quarterly objectives and key results (OKRs) for individuals
• Conduct performance review meetings
• Mentor junior team members, level them up and inspire to deliver extraordinary impact together

• Improve software development operations by proactively finding gaps in processes

• Build a trusting relationship with customers and teams

• Negotiate and get buy-in of sprint scope from customers & team

• Come up with pragmatic solutions to improve software quality and drive the change if approved by the customer.

• Manage KPIs & rigorous feedback cycles (through one-on-one meetings with peers) that help align with individual and organization growth.

Join us for building great teams and intuitive projects together!

Please note - this job is based physically out of Mauritius. You will have to physically relocate to Mauritius. Relocation support will be provided.

Max salary can go upto 30Lacs depending on current salary.

Tax structure in Mauritius is only 15%, so more in hand salary compared to India.

------------------------------------------------------------------------------

› Are you looking for a new challenge in a dynamic and fast-growing company?

Following our successes, we are expanding our capabilities and are looking for a Technical Architect on Dynamics 365 included Finance and Operations(formerly Dynamics AX).

› IN THIS ROLE

 In collaboration with the projects' solution architects, you will define the D365 technical architecture to be implemented.

 Your interpersonal skills will allow you to work in close collaboration with our clients' technical experts.

 Expert in Finance & Operations you have a good experience on one or two D365 Apps. You are willing to work on all available D365 Apps (Project Operations, CE, FS, ....), Dataverse...

 In collaboration with the team of functional consultants, you will participate in the enrichment and integration of the standard Microsoft Dynamics 365 solution to meet the challenges of our customers.

 You will translate our customers' functional specifications into technicalspecifications that can be used by the technical team, particularly to help our nearshore team.

 You are able to act as a technical leader and bring your experience to the whole team

 You can handle complex developments and interfaces

 You advise our customers on the use of Azure tools and D365 derivatives

 You provide support in the sales phase in the form of pre-sales activities and solution concepts, demonstrations, ....

OUR OFFER

 Work at one of the leading Swiss IT service providers, leader in Microsoft technologies with more than 100 collaborators in Dynamics 365

 A sector in strong development and a supportive culture with excellent opportunities for professional and personal training and development

 Interesting and varied tasks

 A close collaboration with Microsoft, as gold partner

 Work in local and international deployments 

ABOUT YOUR PROFILE

The ideal Candidate will have:

 A certification on Microsoft Dynamics AX2012R3 or Dynamics 365 FO for your functionalspecialty

 Master's degree or more

 8+ years’ experience in implementing Dynamics AX / Dynamics 365 in an IT service company (senior)

 Good process knowledge in development,support, ERP project orservices companies

 Very good knowledge of Dynamics AX/365 over the entire technical range, a second apps(D365CE, … ) is a plus.

 In-depth knowledge in a specialist area (e.g.ERP domain, Dataverse, CE, …) and corresponding expert knowledge in Dynamics AX/365

 Basic database knowledge and knowledge of the data structure of Dynamics AX/365

 Abilities to prepare architecture and analysis documents in a structured and understandable form

 Team player with conflict resolution potential

 Strong communication skills combined with social competence.

 French knowledge is a plus.

 Ability to travel to Switzerland for short term

• About Team Sequoia

Experience Level: Minimum 5 years

About Pace

Started in 1995 by first-generation entrepreneurs from IIMA & FMS Delhi, PACE has evolved from a fledgling NSE Broker to a premier boutique financial conglomerate over the last 25 years. Headquartered in New Delhi, we maintain offices at more than 300 locations in more than 75 cities across India, and our customer base is spread over 34 countries. We have also been consistently nominated as one of the best Investment Advisors in India by ICRA & CNBC. At PACE we are continuously innovating and building highly scalable backend systems and strategies that give a seamless experience to our customers. We are aggressively pursuing Fintech innovation now and working on the ambitious and potentially disruptive Fintech product ‘Pocketful’—a one-of-a-kind stock-broking platform.

About Pocketful (Fintech Division of Pace)

Founded by IIM-Ahmedabad, Yale, and Columbia alumni, Pocketful is a new-age Fintech broking platform, aimed at making financial markets accessible for all. We're constantly innovating and working on a disruptive platform. The team is highly skilled, young, and extremely hungry and we are looking for folks who fit this persona. We are backed by one of India's leading stock brokers Pace Stock Broking Services.

Overview:

• We are seeking an experienced Engineering Manager or Tech Lead to join our dynamic team in the fintech industry, focusing on stockbroking solutions. The ideal candidate will have a strong technical background and leadership experience, with proficiency in our tech stacks: React.js, Flutter, Golang, and MongoDB.
• Responsibilities:
• Lead and manage a team of engineers, providing guidance and mentorship.
• Oversee the design, development, and deployment of high-quality software solutions.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Ensure best practices in coding, architecture, and security are followed.

Requirements:

• Proven experience as an Engineering Manager or Tech Lead.
• Strong technical expertise in React.js, Flutter, Golang, and MongoDB.
• Excellent leadership and communication skills.
• Experience in the fintech industry, particularly in stockbroking, is a plus.
• Ability to work in a fast-paced, agile environment.

Qualifications:

• Minimum of 5+ years of experience in a technical management role.
• Bachelor's degree in Technology
• Strong project management skills, including the ability to prioritize and manage multiple tasks simultaneously.
• Excellent leadership and communication skills.
• Problem-solving and decision-making abilities.
• Results-oriented with a focus on delivering high-quality solutions.

Other details

Expected CTC: Depending on Experience & Skills

In-Person based out of Okhla, New Delhi

Culture

We’re still early-stage and we believe that the culture is an ever-evolving process. Help build the kind of culture you want in the organization. Best ideas come from collaboration and we firmly believe in that. We have a flat hierarchy, flexible with timings and we believe in continuous learning and adapting to changing needs. We want to scale fast but sustainably, keeping everyone’s growth in mind. We aim to make this job your last job.

Company Profile

Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.

https://www.jamboreeindia.com/

Job description

Ensure the profitability of the center & achievement of sales targets

Counseling students, handling daily center operations, handling inquiries & walk-ins, Cold calling must!

Required Candidate profile

Counseling/Sales experience, cold calling MUST.

Excellent communication skills & inter-personal ability, multi-tasking ability

Education Industry work experience is must.

Mintifi is a growing Fintech startup and has a presence in pan India. We are moving towards lightning fast business loans using data-driven decision-making. 

We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Design, build, and maintain efficient, reusable, and reliable Ruby code
• Integration of data storage solutions 
• Integration of user-facing elements developed by front-end developers with server side logic
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization

• Ionic: Ionic is a free and open-source framework certified by MIT that enables developers to use modern web technologies like HTML5, CSS3, and JavaScript. ...
• React Native: ...
• Flutter: ...
• Native Android: ...
• Xamarin: ...
• Native Script: ...
• jQuery Mobile: ...
• Framework7: