SAP CS - Customer Service Consultant

Key Responsibilities

• Handle student inquiries and provide clear, detailed information about courses, programs, and admission procedures.
• Counsel prospective students on appropriate course options based on their educational background, interests, and career aspirations.
• Follow up with leads through calls, emails, and in-person meetings to achieve monthly and quarterly enrollment targets.
• Coordinate with marketing and academic teams to ensure a smooth and efficient admission process.
• Maintain strong relationships with students by delivering exceptional customer service, contributing to student satisfaction and retention.
• Maintain accurate records of leads, follow-ups, and admissions in CRM systems or internal databases.
• Participate in promotional events, webinars, and information sessions as required.

Required Skills and Qualifications

• Minimum 2 years of experience in EdTech, educational sales, or student counselling.
• Fluency in Kannada, English, and Hindi (spoken and written).
• Strong communication, persuasion, and interpersonal skills.
• Ability to work independently and collaborate with teams effectively.
• Graduate degree in any discipline; additional certification in counselling, sales, or student guidance is an added advantage.
• Strong organizational skills, time management, and attention to detail.
• Proficiency in basic computer applications (MS Office, email, CRM tools) preferred.

Preferred Attributes

• Goal-oriented mindset with the ability to work in a fast-paced environment.
• Empathetic approach with excellent listening and counselling skills.
• Willingness to learn, adapt, and handle diverse student requirements.

About Us

We are seeking a talented and results-driven professional to join our dynamic team. As a Business Development Executive - Upwork Specialist(International Sales), you will play a pivotal role in expanding our presence on one of the leading freelance platforms. If you have a proven track record of success on Upwork and a passion for driving business growth, we’d love to hear from you!

Key Responsibilities

• Client Engagement: Identify and connect with potential clients on Upwork to generate new business opportunities.
• Profile Optimization: Strategically enhance our Upwork profile to attract high-quality leads and boost visibility.
• Proposal Crafting: Develop compelling, customized proposals aligned with client requirements to secure projects.
• Relationship Management: Build and nurture long-term relationships with clients to ensure repeat business and referrals.
• Market Analysis: Stay informed about market trends, Upwork algorithms, and competitor activities to maintain a competitive edge.

Requirements

• Proven Expertise: Demonstrated success in acquiring projects on Upwork with a track record of achieving revenue targets.
• Communication Skills: Exceptional verbal and written communication skills to interact effectively with clients.
• Platform Knowledge: Comprehensive understanding of Upwork algorithms, best practices, and optimization techniques.
• Self-Motivation: Ability to work independently, manage multiple client interactions, and meet deadlines.
• Adaptability: A proactive and resourceful approach to addressing client needs and challenges.

What We Offer

• Flexibility: Enjoy flexible working hours tailored to your needs.
• Supportive Environment: Collaborate with a talented and enthusiastic team dedicated to growth and innovation.
• Career Growth: Opportunities to enhance your skills and advance your career in a supportive organization.

Sr. Software Developer

Work Experience: 8+ Years

The Number of Vacancies: 2

Location:  

CTC: As per industry standards

About the Job Description

Senior software developers are responsible for designing, testing, and implementing new and updated software programs. They take on a managerial role and lead the development team with all software development tasks. Their job is to ensure all projects are completed on time and to company specifications.

What We Are Seeking

• Hands-on experience in Core Java and Advanced Java.
• Hands-on Java Framework-Architecture and Advanced Concepts Understanding and Implementation in Real-Time Projects
• Knowledge of Weblogic, Microservices
• Experience in developing APIs and RESTful services using Node JS.
• Strong understanding of the usage and implementation of JWT tokens and access control API development.
• Knowledge of AWS, SSL integration, Docker, Postman
• Extensive knowledge of MongoDB, MySQL, Redis, and Oracle.
• Understanding of how to integrate third-party APIs such as Payment Gateway
• Knowledge of code versioning tools such as GIT
• Must have good analytical, debugging, and problem-solving skills.
• Good communication skills.

Responsibilities

• Produce high-quality code and experience with security implementations.
• Collaborating with front-end developers on the integration of elements.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Work with the QA Team to develop testing protocols to identify and correct challenges.

We’re looking for an experienced software Tester (Manual and Automation) to work with Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill. 
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are super punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We have a flexible remote work policy in India.  Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

🧑‍💻 Responsibilities:

• Reviewing software requirements and preparing test scenarios.
• Executing tests on software usability.
• Analyzing test results on database impacts, errors or bugs, and usability.
• Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
• Interacting with clients to understand product requirements.
• Participating in design reviews and providing input on requirements, product design, and potential problems.
• Take full ownership of the module starting from architectural and design decisions to shipping.
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can, and have fun. 

What are you going to do?

• Understand business use cases/user stores and develop test cases/scripts
• Perform manual QA testing including functional testing, regression testing, system testing, white box testing, and black box testing
• Participate in the review and analysis of business requirements, functional specifications and design documents
• Collaborate with project team members on development and customer needs
• Solid knowledge of QA testing methodologies, concepts, processes, and documentation
• Ability to automate at UI/API/Database level and apply the same in their testing
• Required knowledge of DB testing and  API testing with tools like Postman etc, along with performance testing.
• Solid experience working with web-based user interfaces, and mobile applications.
• Dedication to product excellence and software testing best practices
• Flexibility and adaptability to a rapidly changing environment
• Creatively think outside the box to identify potential problems, and increase coverage for testing framework

You Need To Have

• 3+ years of relevant software testing experience
• Good in Test Plan, Estimation techniques and testing methodologies.
• Good in Requirement understanding and preparing requirement traceability matrix
• API testing with Postman and other similar tools
• Good in Selenium Scripts and framework designing 
• Knowledge of scripting with any programming language is a plus.
• User interfaces testing, mobile applications testing of Android and iOS
• Load testing and performance testing with different tools like JMETER 
• Knowledge of API documentation tools like Swagger etc.
• Should have experience using ReAssured with Debugging skills
• Basic Security testing tools knowledge is an add-on.

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

• Role/Level: AR Analyst- Process Analyst (PA)/ Sr Process Analyst(SPA)
• Notice period: Immediate joiners preferred (do not submit profiles who’s salary expectation if above 4.6 LPA fixed)
• Experience: 1+ years(for PA)/2+ years (for SPA)
• Location- Bangalore, Bannerghatta Road, Arekere gate & Chennai
• Must have:

Accounts receivable, AR calling, Denial management.

Process: Voice.

* Minimum 2 year relevant experience in .Net or .Net core server-side programming as last

working relevant experience.

* Basic Engineering Knowledge – OOPS , Data Structure , memory management etc..

* Hands on experience in .Net, WCF (optional) and windows concept

* Hands on experience in SQL – basic are must to have

* Requirement analysis and design principle understanding is required

* Good in unit testing and debugging concepts

* Should be good in communication.

Mandatory skillset - SQL, REST API / GRPC

Job Location-Gurgaon (Hybrid)

Early joiners with a notice period of 15 days to 1 month will be preferred.

• Smart & quick learners.
• Min 12th Pass
• Excellent communication skills 
• Proficient in computer operation
• Age between 18-22 years