SAP CS - Customer Service Consultant

JOB Description

A London based foreign bank has a requirement of shifting its credit MIS to back office and thus has an immediate opportunity for a contract role for the MIS function.

Job Responsibilities:

You will be required to prepare MIS based upon existing standard operating procedures (SOP).

The candidate should have good knowledge of Microsoft Office Suite (Excel, Word) comprising of H/V Lookup, Data Flow Charts & Graphs, Pivot Table.

Candidate having knowledge of the following will be preferred

1. Fair understanding of credit functions

2. IFRS 9 application – ECL, stage 1/2/3

3. Banking products related to loans and advances TL, OD etc

4. NPA – days past due, standard, sub standard

5. LTV- LTC , GDV

6. Property type – Residential, Commercial, W/H, Industrial

7. ROI – Libor, fixed, floating

4+ years of overall IT experience 

∙2+ years of hands-on Pega development 

∙Pega System Architect (CSA / SA) certification (mandatory or preferred) 

∙Hands-on experience with Pega Platform 

∙Basic to intermediate knowledge of: 

oCase Management & BPM 

oFlows and decision rules 

oUI development (Sections / Views) with constellation 

oData modeling and data pages 

oReports and dashboards 

oSecurity basics (Access Groups, Roles) 

∙Understanding of Pega Guardrails and performance considerations 

Process Skills:  

∙Excellent verbal/written communication skills. 

∙Ability to work with others in a team environment. 

∙Ability to work on aggressive schedules may require occasional work beyond normal hours (weekends or evenings) 

Behavioral Skills: 

∙Good communication 

Qualification: 

∙Bachelor or Engineering  

About the Role

We are looking for passionate and driven interns across multiple technology domains including Frontend Development, Backend Development, DevOps, AI/ML, and Data Engineering. This internship offers hands-on experience in real-world projects, collaboration with cross-functional teams, and exposure to modern tools and technologies. 

Domains & Responsibilities 

Frontend Development 

• Build responsive and user-friendly web interfaces  
• Translate UI/UX designs into functional applications  
• Optimize performance and ensure cross-browser compatibility  

 Backend Development 

• Develop APIs and server-side logic  
• Work with databases and data storage solutions  
• Ensure application security and performance  

 DevOps 

• Assist in CI/CD pipeline setup and automation  
• Manage deployments and cloud infrastructure  
• Monitor system performance and reliability  

 AI / Machine Learning 

• Develop and train ML models  
• Work on NLP, automation, or AI-driven features  
• Analyze datasets and evaluate model performance  

 Data Engineering 

• Build and maintain data pipelines (ETL/ELT)  
• Ensure data quality and availability  
• Work with large datasets and optimize data workflows  

 Required Skills (Any Domain) 

• Frontend: HTML, CSS, JavaScript, React/Vue/Angular  
• Backend: Node.js / Python / Java / PHP, APIs, databases  
• DevOps: Linux, Git, CI/CD basics, cloud fundamentals  
• AI/ML: Python, ML basics, TensorFlow/PyTorch/Scikit-learn  
• Data Engineering: SQL, Python, data processing concepts  

 Good to Have 

• Knowledge of Git and version control  
• Basic understanding of cloud platforms (AWS/Azure/GCP)  
• Problem-solving mindset and willingness to learn  
• Exposure to real-world or academic projects  

 Who Should Apply 

• Students or recent graduates in Computer Science, IT, or related fields  
• Candidates with strong interest in any of the above domains  
• Self-learners with project experience are highly encouraged  

 Internship Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO (Pre-Placement Offer) based on performance  

 What You’ll Gain 

• Hands-on experience with real projects  
• Mentorship from experienced professionals  
• Exposure to industry tools and workflows  
• Opportunity to convert to a full-time role 

ROLES AND RESPONSIBILITIES:

As a Frontend Product Engineer , you will be an integral part of our mobile team, helping design and develop cross-platform mobile applications. You’ll gain hands-on experience in React Native development, work closely with Director Engineering, and contribute to building enterprise-grade applications that drive real-world impact.

WHAT YOU'LL DO?

• Contribute to the development of mobile applications using React Native (iOS & Android).
• Collaborate with senior developers and designers to implement features and enhancements.
• Write clean, maintainable, and efficient code following best practices.
• Assist in debugging, testing, and performance optimization.
• Stay curious and continuously learn about new mobile development trends and technologies.

IDEAL CANDIDATE:

• 1+ years of hands-on experience with JavaScript, TypeScript, and React Native.
• Good understanding of iOS or Android development.
• Demonstrable projects or apps (professional or personal) showcasing React Native skills.
• Eagerness to learn, adapt, and grow in a fast-paced environment.
• Strong communication and collaboration skills.

PERKS, BENEFITS AND WORK CULTURE:

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

• Identifying opportunities for new business development through following up on leads and conducting research on target clients.
• New business generation by meeting potential clients to understand needs and providing relevant solutions.
• Building strong relationships with the existing portfolio of clients.
• Good communication skills.
• Good knowledge of bidding portals (Upwork, Freelance)

• Generating leads By Email – Marketing
• Generating leads for website design and development

• Prior Proven Experience in growing organic traffic and generating leads.
• Create a Content Strategy in accordance with the Marketing Funnel Stages.
• Hard-core Expertise in SEO Strategies like Competitor Research, Keyword Research, Content Strategy, Link Building, and Technical SEO, etc.
• Lead a team of SEO Executives, Content Writers, and Web Developer.
• Collect data and Present reports on traffic, keyword rankings, and other SEO aspects to Top Management.
• Needs to have a good command of English
• Basic Finance knowledge is preferred.

Collegedunia Web Pvt. Ltd.

Collegedunia is India's Largest College Discovery Platform and Personal Admission assistant.

CollegeDunia ranks as country's third best education portal by Yahoo India & Business Standard. Collegedunia also featured in Inc42, Economics times, FirstPost, YourStory, and many more.

Designation: Product Analyst

What you’ll be doing:

• You’ll understand the customer requirements by carrying out user research.
• You’ll be creating a road-map from conceptualization to release.
• You’ll evaluate the market competition and position the product line to appeal to the user.
• Come up with a clear-cut business impact for every suggested feature.

What you’ll bring to the team:

• A passion for data and an exceptional ability to solve complex problems.
• Strong knowledge of SQL or Python.
• Hands-on experience in any of the wireframing products like draw.io, Adobe XD, Balsamiq, etc
• Appreciable know-how and experience in technology.
• Good team player
• Work independently under minimal direction with a strong work ethic.
• You’ll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support, and engineering teams.