SAP CS - Customer Service Consultant

Job Title : Technology Strategy and Reporting Specialist

Total Experience : 8+ Years

Relevant Experience : Minimum 3 years of experience in Strategic technology planning and reporting.

Location : Remote, Anywhere in India

Job Type : Full Time

Job Overview :

We are seeking a Technology Strategy and Reporting Specialist to lead the development of strategic dashboards, quarterly board reports, and executive-level communications.

The ideal candidate will bridge the gap between technical insights and business strategy, delivering high-impact reports that drive executive decision-making and organizational performance.

Mandatory Skills :

Power BI or Tableau, Advanced Excel, Executive Reporting, Data Analysis, Strategic Dashboarding, IT KPIs, Storytelling, and Communication Skills

Key Responsibilities :

• Quarterly Board Reporting : Deliver structured, governance-aligned technology reports with KPIs, risk assessments, and strategic recommendations for executive leadership and the board.
• Dashboard Development : Build and manage executive dashboards using tools like Power BI/Tableau to showcase real-time performance and strategic metrics.
• Executive Storytelling : Create polished narratives and presentations that translate technical data into compelling business insights.
• Data Analysis & Insights : Analyze performance data, market trends, and technology strategies to identify actionable insights and business opportunities.
• Reporting Framework : Standardize reporting templates, processes, and governance models to ensure consistent, high-quality outputs.
• Technology Performance Monitoring : Track initiative outcomes, ROI, and budget adherence with scorecards and strategic alignment reports.

Desired Experience :

• 3+ Years in business intelligence, strategic reporting, or executive communication.
• Hands-on experience with dashboard tools (Power BI, Tableau, Excel).
• Strong understanding of IT performance metrics and KPIs.
• Proven record of creating board-level/C-suite presentations.

Qualifications :

• Bachelor's in Business Analytics, Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
• Certifications such as PMP, Power BI, Tableau, or Six Sigma are a plus.

About the Company

We are a fast-growing consumer technology and recommerce organization focused on making high-quality refurbished smartphones accessible to customers across India. Operating at scale across online and offline channels, the company partners with multiple brands and suppliers to build a reliable, data-driven sourcing and pricing ecosystem. Innovation, operational excellence, and strong partner relationships are at the core of our business.

Role Overview

The Category Manager – Sourcing will be responsible for managing end-to-end sourcing of refurbished mobile devices. This role requires strong experience in supplier negotiations, pricing, inventory planning, and margin optimization. The ideal candidate should currently be working as a Sourcing Manager or above in a leading refurbished mobile or recommerce organization.

Key Responsibilities

Sourcing & Price Management

• Lead negotiations with sourcing partners and suppliers to achieve competitive buy prices and margins
• Drive month-on-month (MoM) category and brand-level performance metrics
• Analyze margin performance and ensure alignment with overall business targets

Inventory Planning & Forecasting

• Own SKU-level and city/store-level demand forecasting
• Ensure optimal inventory availability while controlling aging and excess stock
• Coordinate with sourcing partners to ensure timely availability of key models and launches

Partner & Performance Management

• Set and track monthly sourcing and sales targets
• Design incentive and payout structures to improve supplier performance and supply consistency
• Build long-term, scalable relationships with sourcing partners

Catalogue, Data & MIS

• Ensure accurate catalogue pricing, grading, and product information across platforms
• Track key metrics such as stock aging, sell-through, fill rate, and supplier performance
• Generate MIS reports and provide actionable insights to leadership

Eligibility & Experience

Education

• Any Graduate

Experience

• 5+ years of experience in sourcing, buying, or category management within refurbished mobiles, recommerce, or consumer electronics
• Mandatory: Currently working as a Sourcing Manager or above in a large-scale refurbished mobile organization (Cashify or equivalent ecosystem experience preferred)

Skills & Competencies

• Strong negotiation and supplier management skills
• High analytical ability with strong command of Excel and MIS reporting
• Deep understanding of refurbished mobile grading, pricing, and demand trends
• Ability to manage multiple suppliers, SKUs, and targets simultaneously
• Strong communication and stakeholder management skills

Why Join Us

• Opportunity to build and scale a high-impact sourcing category
• Work in a fast-paced, data-driven environment
• High ownership role with direct business impact

Forword Technology is seeking dedicated writers for our office in Jaipur to handle specialized content across various global domains. We cater to clients in countries such as the UK, Australia, New Zealand, Germany, USA, and Canada.

1. Senior Content Writer

Monthly Salary (In-hand): ₹25,000/-

Annual CTC: ₹6,00,000/- (Including Bonus and Incentives)

2. Content Writer

Monthly Salary (In-hand): ₹20,000/-

Annual CTC: ₹4,68,000/- (Including Bonus and Incentives)

✅ Key Requirements:

Strong English writing and comprehension skills.

Excellent research ability to handle specialized subject matter.

High grasping power and a positive attitude.

Ability to understand specific client requirements independently.

Completing all allotted tasks within the given time frames.

Freshers are also encouraged to apply.

📍 Location: Malviya Nagar, Jaipur.

As a Business Development Associate at Codemonk, you will play a crucial role in driving the growth of our business by identifying new sales opportunities, building and maintaining client relationships, and contributing to the development of sales strategies. This role is perfect for a motivated individual with a passion for sales and technology.

Key Responsibilities:

1. Identify, qualify and reach-out potential clients through various channels including cold calling, emails, and LinkedIn.
2. Build and maintain strong relationships with existing and potential clients to understand their needs and provide tailored IT solutions.
3. Prepare and deliver compelling sales presentations and product demonstrations to prospective clients.
4. Assist in the development and execution of sales strategies to achieve company targets and objectives.
5. Work closely with Tech teams to develop project pitches, estimations, and formal proposals.
6. Maintain accurate records of all lead interactions and activities in CRM systems like HubSpot.
7. Collaborate with cross-functional teams to set client expectations and ensure seamless communication between technical teams and clients.
8. Lead the end-to-end process from initiation to closure of deals, including communication and follow-up with leads via email, phone, virtual, and face-to-face meetings.

Requirement

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 6 months of experience in a business development or sales role, preferably within the IT consulting or software services industry.
• Proven track record of lead generation and conversion, with exceptional verbal and written communication skills.
• Proficiency in CRM systems like Salesforce, HubSpot, and Microsoft Office Suite.
• Strong technical acumen, with familiarity in IT consulting and software services.
• Experience in pre-sales activities, documentation, and negotiation processes is highly desirable.

Responsibilities:

 Develop, manage, and grow relationships with banks, affiliate networks, partners, and large publishers. Identify opportunities and trends to expand business with both existing and new partners. Track sales activity and provide detailed data analysis on a monthly basis. Stay updated on industry trends, competitors, and online monetization strategies. Collaborate closely with Product and Marketing teams, offering feedback and insights on how products are perceived in the market. Take ownership of Akbar Travels' online growth strategy by working closely with partners and onboarding new ones.

Desired Skills and Experience:

 Experience in selling advertising or media. Ability to identify partnership/alliance opportunities to drive business growth. Self-motivated and results-oriented. Excellent communication and negotiation skills. A strong team player with the ability to motivate and rally a team.

Job Title - Sr Software Developer

Location - Sector 5 , Salt Lake

Shift Timings - 2:15 PM to 11:30 PM

Week Off - All Sundays and Alternate Saturdays. Sat will be halfday

Job brief:

We are looking for a Senior Software Developer specializing in .Net to build software using languages and technologies of the .NET framework.You should be a pro with third-party API integration and application programming.

In this role, you should be able to write smooth & functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we’d like to meet you.

Your goal will be to work with internal teams to design, develop and maintain software.

Job Responsibilities:

• Work in a development team to develop integrated ASP.NET applications.

• Write clean, scalable code using ASP.NET Framework, programming language (C#), and Rest API.

• Write SQL Server Queries and normalize SQL table structure.

• Revise, update,refactor and debug code.

• Improve existing software

• Develop documentation throughout the software development lifecycle (SDLC)

• Serve as an expert on applications and provide technical support

Job Requirements:

• Required at least 4 years of Software development using C# .NET.

• Good Knowledge of SQL Server, and design/architectural patterns for .NET Framework Web Application)

• Good Knowledge on Bootstrap, jQuery, HTML, CSS3 and XML

• Familiarity with architecture styles/APIs (REST, Web API, Json)

• Excellent troubleshooting and communication skills

• BSc/BA in Computer Science, Engineering, or a related field

CTC, Bonuses & Rewards: -

Salescom Services Private Limited is an equal opportunity employer in the local industry.Our operations and company visions are quite a niche and heavily focused on being massively successful operations engaged in next-generation sales & marketing wins, support, and information technology-enabled services & solutions. CTC for the right employee is not pre-defined as such however will be a best-fit match to the local industry standards. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit.

Interested candidates are requested to apply for this job

• Experience with tracking and improving critical KPIs on a dashboard.
• Content is going to be a huge part of our marketing efforts. Having experience in driving relevant traffic from content and measuring conversion and ROI from it is required.
• Strong understanding of how to drive relevant traffic from channels like Facebook, Instagram, Pinterest, search – both organic and paid.
• Practical experience with email marketing is a must. Proficiency with marketing tools & technologies like email automation, landing page design and instrumentation, and A/B testing are a must.
• Strong sense of product as you’ll be a key influencer in how the product shapes over time.
• Creative thinker, story-teller and problem solver with attention to detail.
• Bachelor’s degree, preferably a master’s degree is required.
• Hands on experience in the eCommerce domain, especially on the seller side.
• Understand how to build and nurture a community of users, advocates and influencers and use this to amplify the word of mouth for the product.
• Exceptional writing skills, ability to edit and proofread content for clarity, grammar and accuracy.
• Hands on experience or comfortable with any or all of the following: SQL, HTML, CSS, JavaScript or programming in any language is a strong plus.
• Any experience with data sciences and analytics, R or python.
• Knowledge of or experience with UI/UX, graphics design or product management.
• US education is a strong plus. All customers are in the US to having spent time there and cultural familiarity is helpful.

Major Responsibility/ Job Responsibility:    

Strong knowledge with Java frameworks (Spring, Hibernate, Mybatis)

Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)

Strong understanding of object-oriented design patterns.

Strong experience in Architecture & Designing, Web services (Rest or SOAP)

Good knowledge on Jasper Reports, iReports & XML

Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 2 or 4, Primefaces

Good knowledge on SQL and PL/SQL for Postgres, Oracle database

Good understanding of application and web servers – JBOSS, TOMCAT, JETTY

Hands- on experience for Eclipse IDE

Self-learner willing to experiment with latest features

Team player, willing to take responsibility and contribute

Experience in Waterfall/Agile development

Good communication skills both written and oral.

Hands on Experience with Unit Testing of Application using Junit Framework.

Key Result Areas:

Requirement analysis, design, Coding & unit testing

Technical documentation

Timely delivery of module with good quality

Sound knowledge on OOAD

Sound knowledge on n-tier, MVC architecture

Necessary Qualification/ Technical Skills:

2-5 years of total IT experience

Strong knowledge with Java frameworks (Spring, Hibernate, mybatis,)

Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)

Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 2 or 4,Primefaces

Good knowledge on Jasper Reports, iReports & XML

Good knowledge on SQL or PL/SQL for Postgres, MySQL, Oracle database.

Good understanding of application and web servers – JBOSS,TOMCAT,JETTY

Desirable:

Experience in short release cycles & full software life cycle.

Entire SDLC knowledge

Demonstrated problem solving, analytic and troubleshooting skills.

Basic/Advanced Java Certification

Special Skills (If Any):

Experience in Performance Tuning and creation of secured applications

Experience with high volume and highly scalable application is a plus.

Experience in Transport, Logistics & Finance domain