We are hiring a passionate, independent, and ambitious Support professional with good communication skills and confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The support professional should be a good listener and able to handle the customer’s queries smartly. He should be open to learn and unlearn based on the situational demand.
The candidate should be able to help the client mostly through calls, emails, and chats. He should be able to understand the market scenarios and should give analytical feedback to his/ her reporting manager.
Key Responsibility Area:
- Build expert and dynamic knowledge of company products and services
- Ensure high FCR% for Chat & Calls
- Good written skill so that tickets can be handled properly.
- Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
- Meet daily personal/team qualitative and quantitative targets by recommending and explaining the benefits of additional company services, and seizing opportunities to sell products and services whenever possible.
Requirements:
- 1-2 Yrs of support experience in software/IT/Internet support.
- Should have excellent communication and negotiation skills.
- Should have time management and planning skills.
- Should have good negotiation & customer prospecting skills.
Benefits:
- Device Reimbursements
About MyOperator - VoiceTree Technologies
About
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.
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Ever dreamed of being part of new product initiatives? Do you feel the energy and excitement of working on the first version of a product, bringing an idea from paper to life? Are you eager to work on SaaS products that have the potential to become the next Uber, Airbnb, or Flipkart? If so, this is the opportunity for you!
Join our team and be at the forefront of developing cutting-edge SaaS products. Our organization relies on its central engineering workforce to develop and maintain a diverse product portfolio across multiple startups. With our constantly growing portfolio, you’ll have the chance to work with different technologies, architectures, and frameworks—a perfect environment for passionate tech enthusiasts!
Job Description:
We are seeking an experienced IT Project Manager with 3+ years of experience to lead complex technical projects from inception to completion. The ideal candidate will have a deep understanding of SDLC methodologies, system architecture, and technology stacks, with the ability to engage effectively with engineering and product teams to ensure project success.
Key Responsibilities:
- Manage Projects: Oversee multiple complex projects, develop and maintain schedules, and ensure timely delivery.
- Technical Collaboration: Validate business requirements and translate client needs into actionable tasks.
- Lead Agile/Scrum: Guide sprints, backlog grooming, and retrospectives using tools like Jira and MS Project.
- Cross-Functional Teamwork: Manage relationships with cross-functional teams to ensure project alignment.
- Stakeholder Communication: Provide regular updates on project progress, risks, and key milestones.
- Resource & Budget Management: Allocate resources, manage budgets, and optimize team time management.
- Mentorship: Mentor teams on bot-building processes and contribute to the development roadmap.
Qualifications:
- Experience: 3+ years as an IT Project Manager, preferably with consumer-facing products.
- Education: Bachelor’s/Master’s in Engineering, preferably from a Tier 1 institute.
- Skills:
- Strong understanding of SDLC, system architecture, and various tech platforms (Android, iOS, Web, Voice).
- Experience in Agile/Scrum methodologies and tools (Jira, MS Project, etc.).
- Excellent problem-solving, analytical, and communication skills.
- Ability to thrive in a fast-paced, ambiguous environment.
Preferred:
- Experience in the Chatbots/AI domain and a strong understanding of the consumer internet ecosystem.
- Experience working in startups or entrepreneurial settings.
About CAW Studios:
CAW Studios is a Product Engineering Company of 50+ super-geeks based out of Hyderabad. We run complete engineering (Dev + DevOps) for several products like Interakt, CashFlo, KaiPulse, and FastBar. We are also part of the global engineering teams for Haptik, EmailAnalytics, SenorPago, and GrowthZone.
We are obsessed with automation, DevOps, OOPS, and SOLID principles. We are not limited to one tech stack—we are focused on solving problems.
Know More About CAW Studios:
Find us: https://goo.gl/maps/dvR6L26JUa42
Website: https://www.cawstudios.com/
Know More: https://www.cawstudios.com/handbook
. Capability to raise/handle the support tickets presented with the Neo4j support team for product-related issues.
. To assist in planning the backup / HA / DR activities for Neo4j databases.
. Work on new and existing product initiatives and be a driver in the definition of product direction.
. Monitor data release management actions to manage issues as they arise and identify risks and mitigation responses that could impact data analytics customers or stakeholders.
. Partner effectively and influence the team's peers to fine-tune the cipher queries and support them on the static/incremental data loads.
. Take ownership - collaborate with technical and business teams to build innovative and solutions for database problems.
. Who would set the strategy and vision to improve/enhance the database architecture to support the growing data-load
. Capability to design database models and database infrastructure for highly scalable/ reliable applications.
As a Motion Graphics Designer at Quick Radius, you do more than bringing graphics to life. You use your strong creative background to create powerful videos that capture an audience and leaves them wanting more. In addition, you have these skills and experiences:
- Strong technical skills and proven ability to use a variety of Adobe software (Photoshop, Illustrator, Premiere Pro, After Effects, Audition)
- The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, social media, and more)
- Able to work in a fast paced environment and have strong project management skills
- Interact with clients to understand brief and share ideas
- Be a great communicator, receive and interpret feedback, and meet tight deadlines
- Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations
- Ability to work on types of video - Explainer, Promotional, Marketing, SaaS product demo, Social media, Video editing, Animation, Mixed types of video
About the Company:- Rejolut is one of the award-winning fastest-growing emerging tech companies which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT etc.
The ideal candidate will be responsible for developing highly scalable and secure code.
React Js Job Description
- Proficient in client & server-side JavaScript, HTML5, CSS3 and webpack
- Competent in building single page web applications using Node.js and React Js
- Redux for state management
- Universal rendering (Client-side rendering and Server-side rendering)
- Experience with cross-browser, cross-platform, and design constraints on the web
- Experience in developing automated unit and functional tests
- Experience in an agile development process
- Solid knowledge of algorithms and design patterns
- Have a passion for quality and writing clean, readable code that scales and performs well
- Good interpersonal communication skills
- 1+ years of software design and web application development
Benefits :
> Health Insurance
> Work from Home
> Fast growth and more visibility into the company
> Experience to work on the latest technology
> Competitive Learning Environment with supportive co-workers
> Employee friendly HR Policies
> Paid leaves up to certain limits
> Competitive salaries & Bonuses
> Liberal working atmosphere
> Get mentored by the best in the industry
Schedule:
Day Shift/Flexible working hours
Monday to Friday
Skills:- React.js, Javascript and Redux/Flux
Experience Range |
2 Years - 10 Years |
Function | Information Technology |
Desired Skills |
Must Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good experience in SQL DBs - Be able to write queries including fair complexity.
• Should have excellent experience in Big Data programming for data transformation and aggregations
• Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
• Good customer communication.
• Good Analytical skills
|
Education Type | Engineering |
Degree / Diploma | Bachelor of Engineering, Bachelor of Computer Applications, Any Engineering |
Specialization / Subject | Any Specialisation |
Job Type | Full Time |
Job ID | 000018 |
Department | Software Development |
- Ensuring that the design is continuously optimised so as to deliver the best user experience
- Looking at the existing designs of the apps and coming up with suggestions which can offer better user experience during all stages of the user journey starting from downloading the app
- Creating the user flow and the appropriate app screens based on the suggestions
- Working closely with our product and technology team to understand the new features and functionalities being proposed into the apps.
- Taking up the designing of the flow and the screens ensuring a smooth transition of existing users and an easy & engaging experience for the new users
- Looking at the user analytics data of the apps and understand how users are using and navigating through the app and continuously keep optimising the designs to ensure high user engagement and satisfaction
- Keeping an eye on the industry, doing the market search and recommending changes to the app design in keeping with the trends
- For any new design being introduced or existing one being changed or optimised, conducting a usability testing with the internal teams or externally if required and based on data and insights, creating the final designs
- Working with marketing and sales team to gather feedback or inputs being received from the app users.
- Driving insights out of feedback and then suggesting and implementing design improvement
- Aside from the frontend of the app, working on the app’s backend and bringing huge amount of complex user data to life through an easy to use & comprehending dashboard
What you need to have:
- Understanding user requirements for UI/UX
- 2 to 5 years of experience of designing mobile apps which have demonstrated user growth and excellent user experience
- Graduation from a reputed college
- A user centric mindset and attention to detail
- Excellent written and verbal communication skills and ability to coordinate within teams
- Understanding of business metrics and ability to translate company’s objectives into design experiences for the users
- Ready to commit for long term and be a part of the app’s growth
- Undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Ensuring achievement of strategic objectives – SLA’s and other revenue targets
- Building and maintaining relationships with all key stakeholders in the hospital supply chain and the vendor’s management team
- Strategizing and executing annual price discovery exercise and keep the formulary up to date
- Providing price and market-linked information to clients and be abreast with any risks of supply that may occur
- Representing the company during critical review meets at both client and vendor end
- Monitoring and controlling the receivables and payables regularly
- Reviewing the internal MIS and conducting weekly reviews for the senior management team
- Training and guiding the bulk supply team members to perform and grow in their respective functions
What you need to have:
- Pharma (Graduate) + M Pharm or MBA (Healthcare / General / Pharmaceutical)
- Hands-on Experience in hospital supply chain operations
- Clear and crisp communication skill – both spoken and written
- Proficient in data crunching and coming up with actionable insights for the
hospital’s management team - Sense of timeliness, organization skills and ability to handle urgencies in a
composed manner. - Culture fit of working in a fast-paced environment
- Background in Inventory management
- Process-oriented
- Problem-solving ability with an ability to handle multiple tasks simultaneously
B2B Sales Executive
Sales
- Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide free fruits & vegetables directly sourced from our farmers. We are an omni channel platform having both offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.
- We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community
- Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.
- We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer obsessed, be it our end user, farmer, vendor or even our internal community.
- To build an effective long-term relationship with the customers and perform sets of sales activities to help the organization run effectively, efficiently, and in support of business strategies and objectives.
RESPONSIBILITY
- Achieve forecasted sales goals
- Manage the sales pipeline and source leads
- Plan and execute sales activities that will ensure sales growth objectives.
- Be able to properly demonstrate the features and benefits of Company instrumentation to customers.
- Set demo session with the potential customer to convert
- Meet customer requirements (responsive, schedule conscious, etc) and maintain relationship
- Provide forecasts, reports, marketing intelligence, and information
- Attend and represent the Company at local exhibitions and meetings.
- On-board customers and keep the communication alive
- Contributes to team effort by accomplishing related results as needed
REQUIREMENTS
- Bachelor's in marketing, business or equivalent
- 1+ years in sales, telecom, broad band, hotels ( oyo )
- Excellent communication and presentation skills
- Solid knowledge of Sales management and b2b sales pipeline management
- Familiarity with analytical, productivity, and reporting tools such as MS Office, Asana, Slack, LinkedIn, PBI, etc...
- Fluency in English,Malayalam is required
We have opening position for Java Fullstack Developer
Role: Java FullStack Developers
Experience: 7-12 Years
Location: Pan India Remote working -full time
Please find the JD below.
- 7+ years of strong Java & J2EE working experience
- 5+ years’ experience with web 2.0 technologies including use of OO JavaScript, Ajax, JS libraries (e.g. Ext Js/jQuery/DOJO/ etc.) Bootstrap, Angular or React, HTML 5, CSS, JSON, and strong understanding of browser compatibility issues.
- Micro services development build and deployment experience with CICD build pipeline.
- 3+ years’ experience with frameworks like spring, hibernate, jpa and databases like Oracle, PostgreSQL and NoSQL
- Experience using Agile software development methodologies.
- Shows interest around Quality and QA process.
- Excellent verbal and written communication skills in English.
- Ability to effectively document artifacts and processes, then explain them to others.
- Knowledge of OOAD principles and methodologies (e.g. UML).
- Experience using GIT and issue tracking tools such as JIRA.
- Cloud-based applications leveraging AWS.
- Working experience in AEM 6.0+ implementation is desirable.
- Experience working with geographically distributed teams is a plus
- Exposure to developing multi-tier, scalable, and browser-based applications.
- Ability to deal well with complex use cases and ambiguous problems.
- Proactive and ability to learn quickly.
- Experience to lead and mentor other developers
Domains: Consumer, planning, Supply Chain, Logistics
Your experience would have to completely be in product based companies and startups, and NOT service companies. Salaries are flexible.
- Experience with object-oriented design and languages
- Track record of building and delivering mission critical, 24x7 production software systems
- Experience architecting systems on AWS platform a strong plus
- Be able to deal with ambiguity and independently drive, design, and implement large scale software solution
- Proven track record of taking ownership and driving results on technical projects
- Ability to handle multiple competing priorities in a fast-paced environment
- Technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams
- Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operations
Responsibilities
- Develop and execute a long-term product roadmap and architecture while balancing short term commitments
- Handling the entire SDLC.
- Own the architecture SCOT product platforms to drive business results.
- Be a visible leader to drive and own the architecture and design of some of the most advanced & complex software systems / products in the industry to create company wide impact
- Be an operational and technical leader with a passion for distributed systems, cloud service development, deployment and delivery. Accountable for solutioning, design, architecture, for the ease of evolution, quality of the systems, performance, scalability, availability characteristics, NFRs and limitations of the systems. Should be willing to be hands-on and spend time actively developing parts of the systems.
- Envision and develop the long-term architectural direction, with emphasis on platforms/ reusable components while adopting a nimble delivery process.
- Establish structures and processes that ensure a high level of quality and reliability and extensibility of deliverables .
- Drive the creation of next generation extensible web, mobile and fashion commerce platforms, security protocols, customisation and tools to support continuous scaling, internationalisation and platform extensions.
- Drives code and design reviews of components / systems / products in scope and drives the architectural governance for them
- Set directional paths for the department for adoption of new technology stacks for solving business problems
- Work with product management, business stakeholders and other engineering leaders to help define mid-term, long-term roadmaps and shape business directions
- Initiate and deliver leadership training within the engineering organisation and drive the growth of leaders to create a strong leadership bench.
- Follow coding standards, unit-testing, code reviews etc.
- Follow release cycles and commitment to deadlines.
- Lead by example through innovation.
- Build and nurture a team of software developers
- Shape team goals by developing a deep understanding of our business processes and success criteria
- Develop and execute a long-term architecture while balancing short term commitments
- Work closely with the team to architect and develop the best technical design and approach to solve complex problems
- Effectively partner with engineering and non-engineering groups across the organization to deliver on own goals
- Work closely to architect and develop the best technical design and approach to solve complex problems.
- Take the accountability of the overall health of the products you build, and predictability of the deliverables
- Effectively partner with engineering, product and business stakeholders across the organization to co-define and deliver on goals.