
As a Customer Success Specialist, you’ll be the driving force behind exceptional learner experiences—from the moment they join to achieving their career goals. Your mission? Enhance user love and transform learning journeys into success stories!
What You'll Do:
- Manage the Learner Journey: Own the entire user lifecycle, from onboarding to post-course support, ensuring a seamless and rewarding experience.
- Be the Voice of LearnTube: Engage with learners via calls, chat, and email, resolving queries, offering guidance, and ensuring they get the most out of our courses.
- Drive Performance Excellence: Meet and exceed key performance metrics: quality, productivity, and user feedback, setting new standards for success.
- Build Strong Relationships: Go beyond solving queries: foster deep learner engagement and loyalty by actively listening and responding to their needs.
- Elevate the Learning Experience: Ensure every paid learner receives top-notch attention and support, making their upskilling journey smooth and enjoyable.
- Support Career Success: Help learners land their dream jobs by providing career guidance, insights, and expert assistance in job placements.
About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:
- AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
- Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.
Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.
We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.
What We Are Looking For:
- 1-2 years of experience in core operations/ customer success
- Strong communication & interpersonal skills
- MS Excel proficiency
- Detail-oriented mindset
- Passion for learning & helping others grow
Why Join Us?
- Fast-growing startup: Be part of something big, with real impact on people’s careers.
- High autonomy & ownership: Your ideas matter, and you’ll see them in action.
- Collaborative & transparent culture: Great teamwork.
- Endless learning opportunities: Upskill while helping others do the same.

About LearnTube.ai
About
LearnTube is a global, AI-driven product that transforms the scattered content of the internet and YouTube into bite-sized courses complete with a structured path, auto-generated assessments & peer-interactions. Hyper-personalised course content is further generated specific to each user & their goal.
We are a VC backed startup with 2M learners, across 64 different countries & 2112 cities in India. LearnTube provides 200+ Skill courses in domains like Tech, Marketing, Data Science and Design. These courses are rated an awesome 4.8/5 & are delivered through an easy-to-use Whatsapp Bot, a mobile and a web app. Our courses are co-certified by global brands liks Canva, Zoho, Hootsuite, Semrush, Wix & more while 900+ companies including brands like Amazon, Schbang, Foxymoron, Publicis media, Popxo, DU Times hire from us.
The founders of LearnTube, Shronit Ladhani & Gargi Ruparelia have a single vision: to get a large number of users to self-learn in an affordable manner and make it super accessible, engaging & leading to outcomes.
Tech stack
Candid answers by the company
At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:
- AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
- Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.
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Role & Responsiblities
- DevOps Engineer will be working with implementation and management of DevOps tools and technologies.
- Create and support advanced pipelines using Gitlab.
- Create and support advanced container and serverless environments.
- Deploy Cloud infrastructure using Terraform and cloud formation templates.
- Implement deployments to OpenShift Container Platform, Amazon ECS and EKS
- Troubleshoot containerized builds and deployments
- Implement processes and automations for migrating between OpenShift, AKS and EKS
- Implement CI/CD automations.
Required Skillsets
- 3-5 years of cloud-based architecture software engineering experience.
- Deep understanding of Kubernetes and its architecture.
- Mastery of cloud security engineering tools, techniques, and procedures.
- Experience with AWS services such as Amazon S3, EKS, ECS, DynamoDB, AWS Lambda, API Gateway, etc.
- Experience with designing and supporting infrastructure via Infrastructure-as-Code in AWS, via CDK, CloudFormation Templates, Terraform or other toolset.
- Experienced with tools like Jenkins, Github, Puppet or other similar toolset.
- Experienced with monitoring functions like cloudwatch, newrelic, graphana, splunk, etc,
- Excellence in verbal and written communication, and in working collaboratively with a variety of colleagues and clients in a remote development environment.
- Proven track record in cloud computing systems and enterprise architecture and security

Expert knowledge of & experience with development language with PHP/Node.JS, Java.
• Create & manage the team.
• Excellent Development Knowledge in Website, web-application, web-tools
• Good in handling both Frontend and backend Development
• An excitement for detail-oriented work and high-quality finishing
• Excellent attention to detail and problem solving capabilities
• Ability to clearly communicate and explain complex concepts effectively
• A passion for app development and a start-up style work environment
• Expert knowledge of latest versions programming language as PHP, Java, JavaScript with respective to Database support.
• Experience in handling API Keys and access controls
• Knowledge of server systems is advantageous.
Additional Advantage Profile:
• Development Experience in Market Research Industry
• Have survey panel knowledge
• Knowledge in APIs, Survey routing or end page redirects
Key Skills
• Web Technologies
• Java script | HTML/CSS
• Application Design
• API
• Web Development
- EE Functional Knowledge and experience in QAD Implementation
- EE Customization experience
- ICT experience
- EDI Experience (Good to have)
- Qxtend handling experience ( Good to have)
- Knowledge of Automotive / FMCG / Medical Devices / Industrial Manufacturing domains
- Good oral and written communication
Additional Roles & Responsibilities
1. Designing and executing test cases and test plans to identify defects and improve product quality.
2. Collaborating with software developers, project managers, and other stakeholders to identify and address issues and improve the overall product quality.
3. Conducting automated and manual testing to validate functionality and ensure that software meets customer requirements and specifications.
4. Analyzing and interpreting test results to identify trends and patterns, and making recommendations for improvements.
5. Identifying and prioritizing defects and issues and working with development teams to ensure timely resolution.
6. Documenting and maintaining test cases, test plans, and other relevant documentation to support the testing process.
7. Communicating testing results and progress to stakeholders, including project managers, developers, and business analysts.
Additional Skills
TestRail, TestLink, JIRA, HTML, CSS, and JavaScript, BrowserStack, CrossBrowserTesting, JMeter, Selenium

About Plum
We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.
Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. Majority of Indians won't be able to afford a health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.
Enter Plum. Plum is re-imagining the health insurance stack, and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from a group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees a hassle-free claims experience through an integrated digital process.
Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)
Role and Responsibilities
- Design, build, and maintain high performance, reusable, and reliable Java code.
- Translate designs and wireframes into high quality components and modular code, ensuring the best possible performance, quality, and responsiveness of the application
- Strong advocate of Google’s Android design principles and interface guidelines
- Strong sense of ownership and integrity demonstrated through clear communication and collaboration.Having experience with building and maintaining an open source project or design library is a plus.
Qualifications
- 3 + years of experience of Android SDK, different versions of Android, and how to deal with different screen sizes.
- Experience with local databases, offline storage, threading, and performance tuningExperience with Kotlin and Jetpack Compose is desirable.
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Familiarity with the use of additional sensors, such as camera, gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements
Team: US Recruiting
Division: Operations
Location Gurgaon / Noida
Role Overview
This is front line management role and candidate selected will be responsible for day-to-day successful operations of US IT Full Lifecycle Recruitment Team and individual performance targets. Your key responsibilities will be to meet process metrics as per defined service level agreements (SLAs) and quality standards. As leading face of team this role requires a self-motivated, excellent communicator and equally hands-on to mentor, coach and support team meeting process objectives and deliverables and meet and exceed performance.
Key Accountabilities
As a team leader, your primary role will be to provide high quality, consistent and effective support in a timely manner in one or more areas listed below:
• To research Internal and External job boards and other websites for suitable candidates based on keyword searches and, Google, Xray and other open sources
• Expertise in creating and amending Boolean search strings
• Candidate management: screening interview, assessment, interview co-ordination, taking and sharing feedback, negotiations, post offer candidate engagement, onboarding – co-ordinate with concerned stakeholder for smooth onboarding and pipeline readiness for offered positions
• Job management: timely, relevant and adequate numbers of profiles submissions, volume management and successful closure
• Stakeholder / client management: understanding requirements, challenges and recommend and support in filling positions
• Meeting self and team’s daily targets
• Identifying and allocating roles / work allocation to the team
• Monitoring and reporting on team and individual performance across the team.
• Meeting individual recruitment targets – sourcing and submittals
• Providing training / refresher sessions for the team members whenever required
• Sample quality audits on candidate profiles being shortlisted by the team before they are sent to the stakeholders / consultants
• Ensuring candidate information is updated efficiently and accurately on the system
• Manage the workload of a team & ensure work is completed as per defined priority & business SLAs
• Ensure adherence to process guides and SOPs to ensure smooth service delivery
• Responsible for organizing & delivering training and maintaining training manuals.
• Monitoring and reporting on team and individual performance across the team.
• Regularly report any issues and changes to business teams with solution approach
• Ensure client / business expectations are met at a minimum exceeded as the norm.
• Effective management & control of escalations / complaints/ conflicts and keeping line manager updated on real time basis
• Drive changes in process & implementing agreed plans and actions
• Look for opportunities for continuous process improvements
• Drive organizational initiatives to meet organizational goals
• Ensuring self and team adherence to requirements of Data Transfer Agreement and various other company policies and procedures.
• Manage access through JGL review
• Follow business updates from time to time
• Providing feedback to team members on their performance, productivity and code of conduct and overall performance management
• Manage operational queries from team, recommend solutions, escalate where necessary
• To support the successful transition of new offshore activities / work streams
• Engage with the stakeholders both on email and call for query resolution and discussions
• Respond to recommendations for improvement from the business on the quality of the candidates supplied.
• Provide support across all of the teams within the company , supporting other teams to improve their knowledge and processes
• Ensure awareness and understanding of dashboards / KPI’s / SLA’s performance
• Ensure the team meet and exceed SLAs at all times
• Ensure 100% accuracy of the work being delivered by the team following the agreed quality guidelines
• Ensure all activities are aligned to the company's brand values
Skills & Experience Must Have
• Overall 5+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
• Minimum 2 year of experience as a Team Leader or similar role
• Hands-on experience of job boards like LinkedIn Recruiter, Monster, Dice, CareerBuilder etc.
• Sound knowledge of IT skills in the US Job Market – tax terms, work authorizations, work types etc.
• Expertise in preparing and using search strings and techniques (Boolean, Xray searches etc.)
• Experience in mentoring, coaching and sharing feedback
• MIS and Reporting with sound experience in MS Office (like Word, Power point Excel & Outlook)
• Excellent communication skills (written and verbal) – an extrovert with strong comprehension, articulation and presentation skills
• In-depth knowledge of performance metrics
• Experience with organizing training programs
• Sense of ownership and pride in your performance
• Critical thinker and problem-solving skills
• Eye for detail with strong planning, analytical, prioritization and multi-tasking skills
• Team player, self-motivated, proactive and energetic
• Good time-management skills
Datametica is looking for talented Big Query engineers
Total Experience - 2+ yrs.
Notice Period – 0 - 30 days
Work Location – Pune, Hyderabad
Job Description:
- Sound understanding of Google Cloud Platform Should have worked on Big Query, Workflow, or Composer
- Experience in migrating to GCP and integration projects on large-scale environments ETL technical design, development, and support
- Good SQL skills and Unix Scripting Programming experience with Python, Java, or Spark would be desirable.
- Experience in SOA and services-based data solutions would be advantageous
About the Company:
www.datametica.com
Datametica is amongst one of the world's leading Cloud and Big Data analytics companies.
Datametica was founded in 2013 and has grown at an accelerated pace within a short span of 8 years. We are providing a broad and capable set of services that encompass a vision of success, driven by innovation and value addition that helps organizations in making strategic decisions influencing business growth.
Datametica is the global leader in migrating Legacy Data Warehouses to the Cloud. Datametica moves Data Warehouses to Cloud faster, at a lower cost, and with few errors, even running in parallel with full data validation for months.
Datametica's specialized team of Data Scientists has implemented award-winning analytical models for use cases involving both unstructured and structured data.
Datametica has earned the highest level of partnership with Google, AWS, and Microsoft, which enables Datametica to deliver successful projects for clients across industry verticals at a global level, with teams deployed in the USA, EU, and APAC.
Recognition:
We are gratified to be recognized as a Top 10 Big Data Global Company by CIO story.
If it excites you, please apply.

Ideal Candidate Profile
- Strong grasp of computer science fundamentals and excellent problem solving skills.
- Good understanding of software engineering practices, Data Structures & Algorithms.
- Solid programming skills in Java/Kotlin.
- Good communication skills.
- Strong sense of ownership and accountability.
- Experience in Reactive programming, Asynchronous programming and Unit Testing will be an added advantage.
●Work closely with Principal Engineers to design, implement and deploy applications that impact
Rupeek’s business with an emphasis on Mobile, Payments, Core Platform and Analytics.
●Drive the architecture and design of large-scale, multi-tiered, distributed software applications, tools,
systems and services using object-oriented design, distributed programming, Java and C/C++.
●Gather business and functional requirements from external and/or internal customers and end-users,
and translate requirements into technical specifications to build robust, scalable, supportable solutions
that work well between a range of complex systems.
●Serve as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning,
conception, design, implementation and testing, to documentation, delivery and maintenance.
●Provide design reviews for other engineers, including feedback on architecture and design issues, as
well as integration, performance and scalability.
●Manage engineers on multiple technical projects and ensure schedules, milestones, and priorities are
compatible with technology and business goals.
Responsibilities include:
1. Assisting with the growth of the sales pipeline through lead generation and inside sales activities
2. Engage with prospects at all levels and using different channels and techniques - Email, Phone, LinkedIn and other lead generation tools.
3. Conducting targeted email campaigns to reach key decision-makers in target companies.
4. Analyzing customer needs in terms of current business obstacles, identifying projects and scoping potential solutions for Fabrik.
5. Contributing individually to the team targets, achieving a high level of client
satisfaction and quality lead generation.
6. Research accounts and identifies the right contacts in every account.
Skill(s) required:
1. Excellent communication and articulation skills.
2. Self-motivated and results-driven; passionate to learn and grow.
Other requirements:
1. Experience with Augmented Reality/Virtual Reality
2. Out-of-the-box thinking
3. Proactive executioner
4. Loves building great products
5. Smart worker
Perks:
1. Great team
2. Cutting edge technologies
3. Certificates/Letter of recommendations
4. Informal dress code
5. Free snacks & beverages
6. Job offer (On successful conversion to a permanent employee)

