As a Customer Success Specialist, you’ll be the driving force behind exceptional learner experiences—from the moment they join to achieving their career goals. Your mission? Enhance user love and transform learning journeys into success stories!
What You'll Do:
- Manage the Learner Journey: Own the entire user lifecycle, from onboarding to post-course support, ensuring a seamless and rewarding experience.
- Be the Voice of LearnTube: Engage with learners via calls, chat, and email, resolving queries, offering guidance, and ensuring they get the most out of our courses.
- Drive Performance Excellence: Meet and exceed key performance metrics: quality, productivity, and user feedback, setting new standards for success.
- Build Strong Relationships: Go beyond solving queries: foster deep learner engagement and loyalty by actively listening and responding to their needs.
- Elevate the Learning Experience: Ensure every paid learner receives top-notch attention and support, making their upskilling journey smooth and enjoyable.
- Support Career Success: Help learners land their dream jobs by providing career guidance, insights, and expert assistance in job placements.
About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:
- AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
- Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.
Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.
We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.
What We Are Looking For:
- 1-2 years of experience in core operations/ customer success
- Strong communication & interpersonal skills
- MS Excel proficiency
- Detail-oriented mindset
- Passion for learning & helping others grow
Why Join Us?
- Fast-growing startup: Be part of something big, with real impact on people’s careers.
- High autonomy & ownership: Your ideas matter, and you’ll see them in action.
- Collaborative & transparent culture: Great teamwork.
- Endless learning opportunities: Upskill while helping others do the same.
Shubham Vishwakarma
Full Stack Developer - Averlon
About LearnTube.ai
About
LearnTube is a global, AI-driven product that transforms the scattered content of the internet and YouTube into bite-sized courses complete with a structured path, auto-generated assessments & peer-interactions. Hyper-personalised course content is further generated specific to each user & their goal.
We are a VC backed startup with 2M learners, across 64 different countries & 2112 cities in India. LearnTube provides 200+ Skill courses in domains like Tech, Marketing, Data Science and Design. These courses are rated an awesome 4.8/5 & are delivered through an easy-to-use Whatsapp Bot, a mobile and a web app. Our courses are co-certified by global brands liks Canva, Zoho, Hootsuite, Semrush, Wix & more while 900+ companies including brands like Amazon, Schbang, Foxymoron, Publicis media, Popxo, DU Times hire from us.
The founders of LearnTube, Shronit Ladhani & Gargi Ruparelia have a single vision: to get a large number of users to self-learn in an affordable manner and make it super accessible, engaging & leading to outcomes.
Tech stack
Candid answers by the company
At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:
- AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
- Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.
Photos
Company social profiles
Similar jobs
Job Title: QA Automation Engineer
Job Type: Full Time
Location: Indore
Summary/Objective:
We are seeking an experienced Automation QA (Quality Assurance) professional to join our team in Indore. As an Automation QA, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with the development team to identify areas for automation and implement efficient testing strategies.
Responsibilities/Duties:
1. Design, develop, and maintain automated test scripts using Selenium WebDriver and other automation tools.
2. Execute automated test suites to validate software functionality, performance, and reliability across different platforms and environments.
3. Work closely with cross-functional teams to understand project requirements, identify test scenarios, and develop comprehensive test plans.
4. Collaborate with developers to ensure that test cases are integrated into the continuous integration/continuous deployment (CI/CD) pipeline.
5. Analyze test results and report defects in a clear and concise manner, providing detailed information to facilitate debugging and resolution.
6. Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to provide QA input and feedback.
7. Continuously research and evaluate new testing tools, technologies, and methodologies to improve efficiency and effectiveness.
8. Contribute to the development and maintenance of QA documentation, including test cases, test scripts, and test reports.
Qualifications/Requirements:
Education:
- Bachelor's degree in Computer Science, Engineering, or related field.
Experience:
- 4 to 5 years of experience in automation testing, preferably in a software development environment.
- Experience with automation testing tools such as Selenium, Appium, or similar.
- Strong understanding of software testing methodologies, tools, and processes.
- Experience with cloud-based testing environments (e.g., AWS, Azure).
- ISTQB or similar certification in software testing.
Skills:
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills.
· Excellent attention to detail and ability to work independently or as part of a team.
· Ability to multitask and prioritize tasks in a fast-paced environment.
NodeJS (Node.js)
JavascriptResponsibilities:
- Collaborate with cross-functional teams including front-end developers, designers, and system administrators to develop robust and scalable server-side applications.
- Design and implement RESTful APIs and services using Node.js, ensuring efficient data handling and integration.
- Develop database schemas and models for MongoDB, optimizing queries and ensuring data integrity.
- Implement data migration and transformation tasks between different data sources.
- Write efficient and reusable code, following best practices and coding standards.
- Conduct thorough testing and debugging of applications to identify and fix issues promptly.
- Collaborate with DevOps team to deploy applications on servers or cloud platforms.
- Continuously monitor application performance and optimize it for scalability and reliability.
- Stay updated on emerging technologies and trends, actively suggesting improvements and innovative solutions.
Requirements:
- Strong proficiency in Node.js and JavaScript.
- Solid understanding of server-side development and asynchronous programming concepts.
- Experience working with NoSQL databases (e.g., MongoDB).
- Knowledge of database design and query optimization techniques.
- Familiarity with web application security principles and best practices.
- Proficiency in using version control systems (e.g., Git).
- Good understanding of agile development methodologies.
- Excellent problem-solving and analytical skills.
- Effective communication and collaboration abilities.
NodeJS (Node.js)
MongoDB
ExpressShould have hands-on experience in the following:
- Hands on experience in designing and developing applications using NodeJS and have at least 3 - 4
- years’ experience on the same.
- Should have excellent in-depth knowledge on Nodejs and Mongo DB.
- Working knowledge of RESTful web services.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Integration of user-facing elements developed by front-end developers with server side logic
- Design and implementation of low-latency, high-availability, and performant applications
- Proficient understanding of code versioning tools, such as Git
- Good communication skills.
- Experience in working effectively within a team.
- Gather and evaluate user requirements in collaboration with product managers
and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and
look like
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
- Experience in designing consumer facing applications
- Excellent verbal and written communication skills with the ability present to both
technical and business audiences
No of Vacancies - 1
Only male candidates
Attractive salaries and incentives will provide
Candidates should have at least 4 years or above experience in the showroom manager level in electronic products selling showrooms, preferably in the mobile phone sales section. candidates should be natives of Ernakulam district.
.NET
AngularJS (1.x)
Angular (2+)Javascript§ Experience of developing web based enterprise wide applications in .NET4.5 (C#, ASP.NET), WCF, WPF, AJAX etc
§ Understanding of enterprise application development and deployment.
§ Good understanding OOPS and Design Patterns and experience of tools like Enterprise Architect.
§ Good knowledge of RDBMS design, programming and DBA concepts and experience of working in SQL Server and Oracle databases.
§ Good Design, Coding and Testing skills.
§ Knowledge and exposure to Service Oriented Architecture, Enterprise Service Bus and application Integration (using middleware).
§ Experience of working in electricity utility domain – preferably in EA/AMR/AMI/EMS/IT System Integration/ERP (for Utilities) projects
§ Mobility based software development, GPRS, GSM Knowledge of BI tools implementation.
§ Experience in mobility based applications will be an added advantage.
Job Summary:
The District Sales Manager will oversee sales activities within a defined territory and manage sales representatives and distributors.
Responsibilities:
- Trains sales representatives and distributors in assigned territory.
- Organizes sales schedules of assigned staff.
- To act like a bridge between the company and distributor with providing stock reports and product inventories.
- Conducts performance evaluations that are timely and constructive.
- Handles disciplinary action against employees as needed and in accordance with company policy.
- Mostly to coordinate with Sales executives from his assigned district.
- Sales the company’s products in an assigned territory.
- Monitors existing accounts and regularly communicates with primary contacts for the account.
- Works to establish new accounts in the territory.
- Works toward increasing sales growth in the territory at an established ratedetermined by Company.
- To provide map coordinates and beat plans.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Ability to build and maintain business relationships with clients.
- Excellent verbal and written communication skills.
- Excellent management and leadership skills.
- Excellent time management skills.
- Ability to multitask and complete work while traveling.
Education and Experience:
- Bachelor’s degree in any domain.
- 3-4 years of core field sales/ marketing experience required.
CTC- 16 - 30k p.m.
Location: KEONJHAR
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon