Customer Success Specialist

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT.’ We partner with large organizations to modernize legacy codebases and collaborate with startups to launch MVPs, scale, or act as extensions of their teams. Guided by Software Craftsmanship values and eXtreme Programming Practices, we deliver high-quality, reliable software solutions tailored to our clients' needs.

We thrive to: 

• Bring our clients' dreams to life by being their trusted engineering partners, crafting innovative software solutions.
• Challenge offshore development stereotypes by delivering exceptional quality, and proving the value of craftsmanship.
• Empower clients to deliver value quickly and frequently to their end users.
• Ensure long-term success for our clients by building reliable, sustainable, and impactful solutions.
• Raise the bar of software craft by setting a new standard for the community.

Job Description

This is a remote position.

Our Core Values

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions.
• Extreme Ownership: We own our work and its outcomes, fully.
• Proactive Collaboration: Teamwork elevates us all.
• Pursuit of Mastery: Continuous growth drives us.
• Effective Feedback: Honest, constructive feedback fosters improvement.
• Client Success: Our clients’ success is our success.

Experience Level

This role is ideal for engineers with 5+ years of hands-on software development experience, particularly in ReactJS, HTML, and CSS.

Role Overview

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!

What You'll Do

• Write Tests First: Start by writing tests to ensure code quality
• Clean Code: Produce self-explanatory, clean code with predictable results
• Frequent Releases: Make frequent, small releases
• Pair Programming: Work in pairs for better results
• Peer Reviews: Conduct peer code reviews for continuous improvement
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines
• Never Stop Learning: Commit to continuous learning and improvement

What We Offer

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
• And More: Extra perks to support your well-being and professional growth.

Requirements

• 3+ years of experience in ReactJS, HTML, and CSS
• Highly recommended: Experience with Chrome Extension development
• Bonus: Exposure to Node.js and Next.js
• Strong problem-solving attitude and a bias for action
• Familiarity with Agile and eXtreme Programming methodologies in a continuous deployment environment
• Interest in mastering technologies like web frameworks, TDD, CI tools, and performance optimization
• Working knowledge of source control, writing user stories, and technical documentation

Benefits

Work Environment

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hiring: Full-Time Project Manager

Location: Hiranandani Estate, Thane

Timing: 10:30 AM to 6:30 PM (2nd & 4th Saturday Off)

CTC: Up to ₹3 LPA

We are seeking an enthusiastic and detail-oriented Project Manager who can drive our design, marketing, and tech projects with passion and precision. The ideal candidate will have the ability to manage multiple teams, ensure project deadlines are met, and maintain high standards of execution and quality.

Role Responsibilities:

Manage and oversee a variety of projects focused on design, marketing campaigns, branding, websites, and tech development.

Plan project timelines, allocate tasks, monitor progress, and ensure timely delivery.

Act as the key point of contact between clients and internal teams (designers, developers, marketers, social media managers).

Coordinate team efforts to maintain high standards of quality, creativity, and performance.

Identify project risks, suggest solutions, and proactively manage any roadblocks.

Maintain clear project documentation and provide regular status updates to management.

Ensure that all projects stay within budget, timeline, and defined scope.

Ideal Candidate:

1–2 years of project management experience (preferably in a digital marketing or creative agency environment).

Hands-on experience managing design, marketing, and tech projects.

Excellent communication, coordination, and leadership skills.

Basic understanding of digital marketing strategies, branding processes, UI/UX design, and website development.

Familiarity with project management tools like Trello, ClickUp, or Notion is a plus.

Proactive, solution-oriented, and able to maintain a positive approach under pressure.

TVARIT GmbH develops and delivers solutions in the field of artificial intelligence (AI) for the Manufacturing, automotive, and process industries. With its software products, TVARIT makes it possible for its customers to make intelligent and well-founded decisions, e.g., in forward-looking Maintenance, increasing the OEE and predictive quality. We have renowned reference customers, competent technology, a good research team from renowned Universities, and the award of a renowned AI prize (e.g., EU Horizon 2020) which makes TVARIT one of the most innovative AI companies in Germany and Europe.

Requirements:

• Python Experience: Minimum 3+ years.
• Software Development Experience: Minimum 8+ years.
• Data Engineering and ETL Workloads: Minimum 2+ years.
• Familiarity with Software Development Life Cycle (SDLC).
• CI/CD Pipeline Development: Experience in developing CI/CD pipelines for large projects.
• Agile Framework & Sprint Methodology: Experience with Jira.
• Source Version Control: Experience with GitHub or similar SVC.
• Team Leadership: Experience leading a team of software developers/data scientists.

Good to Have:

• Experience with Golang.
• DevOps/Cloud Experience (preferably AWS).
• Experience with React and TypeScript.

Responsibilities:

• Mentor and train a team of data scientists and software developers.
• Lead and guide the team in best practices for software development and data engineering.
• Develop and implement CI/CD pipelines.
• Ensure adherence to Agile methodologies and participate in sprint planning and execution.
• Collaborate with the team to ensure the successful delivery of projects.
• Provide on-site support and training in Pune.

Skills and Attributes:

• Strong leadership and mentorship abilities.
• Excellent problem-solving skills.
• Effective communication and teamwork.
• Ability to work in a fast-paced environment.
• Passionate about technology and continuous learning.

Note: This is a part-time position paid on an hourly basis. The initial commitment is 4-8 hours per week, with potential fluctuations.

Join TVARIT and be a pivotal part of shaping the future of software development and data engineering.

As a Full Stack Developer; you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities:

• Work with development teams and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs.
• Test software to ensure responsiveness and efficiency.
• Troubleshoot, debug, and upgrade software.
• Create security and data protection settings.
• Build features and applications with a mobile responsive design.
• Write technical documentation.

Requirements:

• Backend: Spring (JAVA), Spring Boot, Laravel (PHP), MySQL, NoSQL, NGINXPlus.
• Frontend: Angular 5+ Ngrx/store5
• Infrastructure: Google cloud platform (App Engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Pusher.io (WebSockets), Filestack, Postmark app, 4 Tools: Postman app, JIRA.
• Rest APIs, Microservices, Agile, Oauth, Message Queue, Git.
• 6 years proven experience as a Full Stack Developer or similar role.
• Experience working with service-oriented architectures and web-based solutions.
• Familiarity with common stacks.
• Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).
• Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js ).
• Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache) and UI/UX design.
• Experience working on Agile processes (Scrum, Kanban).
• Experience working on the AWS technologies.
• Excellent communication and teamwork skills.
• Great attention to detail.
• Organizational skills.
• An analytical mind.
• Degree in B. tech/BE.

Oracle Cloud SCM (O2C & P2P) Functional

As a SCM functional, the individual should have extensive experience in 8-10 years of working experience in Oracle – Procurement and Order Management Cloud with at least 2 full cycle implementations is a must. He/she should have excellent skills in requirement gathering, analysis, solution designing, map/gap analysis, configuration, conducting training, conducting user testing, conducting the transition to Production, Support activities, Preparation of OUM/AIM methodology documentation.

• The candidate must have at least 8-10 years of experience with multiple implementation and configuration of Oracle Order Management and Procurement Cloud.
• Atleast 4 years of experience in Oracle Cloud and rest can be in Oracle EBS.
• Must have done at least 2 to 3 cloud implementations
• Hands on experience with Oracle Cloud OM implementation (Order Management and Fulfillment Cloud - Pricing Strategies, GOP (Global Order Promising), Shipping)
• Should have complete product knowledge of Oracle SCM Cloud modules such as Oracle Order Management Cloud, RMA, Inventory Cloud, Pricing Cloud, GOP(Global order promising), DOO (Distributed order orchestration) OTBI and Report development.
• Hands on experience with Oracle Procurement Cloud (implementation and Support).
• Must have hands on experience to gather requirements, perform fit gap analysis and map with existing functionality - must have knowledge on conducting large scale data migration, consolidation and conversion
• Should be able to identify the gaps in standard Oracle and come out with simple and effective solutions
• Should have experience in preparing the key implementation documents like Setup Documents (BR100), Functional Test Scripts (TE20), Functional Design documents (MD50) and User Training Documents using AIM Methodology.
• Ability to perform testing, training and assist business in executing test cycles
• Excellent communication skills in English.
• Experience in Fusion Cloud is must.

Language: Java, SQL , JavaScript.

Software Ideology : Design Pattern , SOLID principle , YAGNI , KISS , Microservices, CLEAN/LAYERED architecture.

Framework: Spring (Boot, MVC, DataJPA, Security), JMS(Rabbit MQ/Apache camel/active MQ), ORM tool(Criteria API/Criteria Builder/Query DSL/Springdata JPA), REST(Jersey, Spring MVC , Feign Client) , Vaadin/GWT/jHipster/Google Polymer

Database : RDMS(Oracle/, Postgresql) , NoSql(MongoDB). Subversion : SVN , Git

Preferred Knowledge: Angular, HTML/CSS, Kotlin, Kafka , JUnit/TestNG , Docker, Kubernetes

1. Responsible for writing business logic and integrating it end to end (from DB-WS to UI & vice versa).
2. Creating Rest endpoints to be used by other applications which will suffice the business requirements.
3. Deploying the applications in cloud
4. Lead and develop engineers in the engineering
5. Lead technical risk mitigation, design and planning activities
6. This role requires a level of technical experience and interpersonal skills to be able to work effectively as a team player with our internal
7. Proactive thinking with a ‘can do’
8. Improve development efficiency with new tools/frameworks
9. Responsible for server-side web application logic and integration of the work
10. Write the web services and APIs used by dependent application

• Database creation, integration, and
• Cloud Knowledge
• Using back-end frameworks to build server-side software
• Cloud computing integration
• API integration
• Security audit

• Strong knowledge of PHP web frameworks such as Laravel, CI,
• Understanding the fully synchronous behaviour of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript,
• Knowledge of object oriented PHP programming
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes

•  3+ years of experience in Machine Learning
• Bachelors/Masters in Computer Engineering/Science.
• Bachelors/Masters in Engineering/Mathematics/Statistics with sound knowledge of programming and computer concepts.
• 10 and 12th acedemics 70 % & above.

Skills :
 - Strong Python/ programming skills
 - Good conceptual understanding of Machine Learning/Deep Learning/Natural Language            Processing
 - Strong verbal and written communication skills.
 - Should be able to manage team, meet project deadlines and interface with clients.
 - Should be able to work across different domains and quickly ramp up the business                   processes & flows & translate business problems into the data solutions