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Customer Service Support
Customer Service Support
Axcess IT Ltd's logo

Customer Service Support

Shabbir Ahmed's profile picture
Posted by Shabbir Ahmed
0 - 1 yrs
₹2L - ₹2.5L / yr
Mumbai
Skills
English Proficiency
Technical support
Customer Service
Customer Support
  • Raising support tickets to enable tracking and resolution of customer requests
  • Investigating and resolving customer complaints then closing support tickets
  • Maintaining a database of customer information
  • Escalating inquiries to the appropriate team, when necessary
  • Checking product or service availability
  • Assisting customers with registration or account creation
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Axcess IT Ltd

Founded :
2001
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

Axcess IT is a client-centric software development company providing Laundry Software, Dry Cleaning POS systems, Hotel Laundry systems, and Dry Cleaning Software.


Reasons to join Axcess IT.


Freedom & Responsibility: If you want to accomplish tough work and test your limits with no one watching over your shoulder, this is the place for you.


Career Advancement: Developing a career does not have to come at the expense of your personal life. We feel that professional achievement is more valuable when personal goals are prioritized. We will all be there for you on your journey with us.


Great Workplace Environment: You will surely love to work with Axcess IT as we have an amazing staff of workers who will encourage, motivate and help in the time of need.

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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