Customer Service Support

About Us:

We’re a fast-growing branding and marketing agency that works with emerging businesses and established brands alike. Our work goes beyond ads - we shape identities, build recall, and create campaigns that are as strategic as they are creative. To scale smarter and drive measurable impact, we’re looking for a Performance Marketing Executive who knows their way around paid media like the back of their hand.

Role Overview:

As a Performance Marketing Executive, you will be responsible for planning, executing, optimising, and reporting on paid campaigns across digital platforms. You’ll work closely with creative teams, strategists, and account managers to translate campaign goals into high-performing ads — all while keeping performance data front and centre.

Key Responsibilities:

● Campaign Management: ○ Plan and execute performance marketing campaigns across Meta (Facebook/Instagram), Google Ads (Search, Display, YouTube), LinkedIn, and other relevant channels for various clients. ○ Ensure campaigns are aligned with broader brand and marketing goals for each client. ○ Manage budgets across platforms, maximising ROI and maintaining CPA/ROAS goals.

● Performance Analysis & Optimisation: ○ Track and analyse campaign performance using Google Analytics, platform dashboards, and internal tools. ○ Continuously test and optimize creatives, copies, targeting, and bid strategies. ○ Generate insightful performance reports with actionable next steps.

● Collaboration & Strategy: ○ Work closely with content, creative, and branding teams to develop compelling ad creatives and copies. ○ Collaborate with account managers and strategists to build full-funnel performance marketing plans tailored to client objectives.

● Keyword & Audience Research: ○ Conduct in-depth keyword research for SEM campaigns. ○ Define and refine target audience segments for better ad targeting and relevance.

● A/B Testing & Innovation: ○ Run structured A/B tests across platforms to improve CTR, conversion rates, and overall campaign performance. ○ Stay up-to-date with platform changes and emerging digital marketing trends.

Required Skills & Qualifications:

● 3 to 4 years of hands-on experience in performance marketing and paid media

● Proficiency in Meta Ads Manager, Google Ads, LinkedIn Ads, and Google Analytics (GA4 preferred).

● Solid understanding of conversion tracking, pixel setup, UTM parameters, and basic funnel tracking.

● Strong Excel/Google Sheets skills for budget planning and reporting. ● Working knowledge of SEO and organic content strategy.

● Certification in Google Ads / Meta Blueprint.

● A data-first mindset with creative instincts.

Who You Are:

● You think in click-through rates and live for campaign dashboards.

● You understand the delicate balance between creative storytelling and conversion-driven content.

● You're not afraid to ask questions, test wild ideas, and push for better performance.

● You have an ROI driven approach.

● You enjoy working in a fast-paced, creative environment where no two campaigns look the same.

if anyone interested then apply through link directly:- https://tiny.cc/NGtalent

Frontend Developer

Responsibilities:

·         Develop our new products

·         Define and design common reusable components

·         Enhance and maintain our existing products

·         Interact with other teams, as well as with our users

·         Act on user feedback

Qualifications:

·         Experience as a front-end or full-stack software engineer in AWS environment

·         Knowledge of modern JavaScript and its fundamentals, as well as JavaScript frameworks such as ReactJs, Redux, Bootstrap, Jest, Material-UI

·         Strong understanding of web technologies like HTML5 and CSS3

·         Experience with a server-side language would be an advantage. We use mostly Python/Java, but any server-side language would be an advantage.

·         Knowledge of AWS API gateway, microservice architecture, serverless architecture, RESTful services

·         Proven ability to learn new technologies

·         Always using good software engineering practices such as code review, source control, continuous integration, and unit testing

·         Ability to work in a team with other developers, with UX Designers, and with Product Management

·         Ability to interact with our users and customers, with clear communication

·         Problem solving skills, strong analytical skills, strong hands on experience, delivery track record of medium/large complexity of projects, TDD/BDD, awareness of CI/CD pipeline

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.

Role: Sales/Relationship Manager

Location: Ahmedabad

Job Description:

• Advising Affluent clients on their investments and managing their overall financial portfolio whilst deepening the wallet from existing clients

• Responsible for managing HNI clients and acquiring new customers

• To research, investigate and update them on available investment opportunities/financial market trends to determine whether they fit into client's portfolios

Requirements:

• Graduate + MBAs

• Relationship Managers with prior experience in a Broking/Private bank/wealth management setup

• Should be an aggressive, result-oriented & self-motivated professional

• Should have experience in handling HNI Client Acquisitions and Relationship Management & service

• Ability to engage clients in meaningful conversations about their finance

• A thorough understanding of financial markets and the various financial products to identify the best product mix for the client to suit his risk profile

• Strong interpersonal skills with an ability to generate trust and confidence in clients

• The candidate should be self-driven and aspire to move up the ladder, with the growing organization by building up and leading their own teams independently

Responsibilities :

• Design and execute ‘ Brand positioning strategies ‘ for campuses . Including the execution of quick wins and strategic alignment of long term plans
• Plan and organize ‘campus engagement events’ for better brand positioning
• Primary and secondary research to forecast  and mitigate any brand threats or perception mismatches
• Work with multiple stakeholders in creating brand strategy, designing new programs to help campus students and entry level graduates start and pursue their learning journey from onboarding through deployment
• Project management skills to manage delivery of branding materials like digital content, blogs, mailers, websites, brochures, posters, standees, newsletters, WhatsApp communication posters, events, video storyboarding, press write-ups, with individual accountability
• Conceptualize, create and edit presentations for learning strategists, managers, leadership team, with a high level of accuracy and aesthetic value
• Efficient in designing collaterals with new age themes, attractive messaging, taglines, hashtags, WIIFM strategy that drives a call to action.

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

Product management

• Work closely with the product team to translate abstract business & product requirements into crisp technical specifications along with a delivery roadmap

Product Development

• Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Developing the frontend/backend and APIs, primarily using the MERN stack for Troopod.
• Delivering a robust backend platform for the product by incorporating important considerations regarding minimal downtime, high availability, data redundancy, tight security, etc. into the design
• Preparing test cases, creating automated build and test processes, setting up systems for CI/CD, and monitoring for the product
• Deploying on AWS using the right services for optimal performance
• Support the Troopod mobile application in its entirety, including working on bug fixes and improving application performance, reliability, and stability
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Managing development and deployment of the product following Modular programming, proper documentation, and code versioning

Customer Success

• Ensuring seamless use of Troopod Web-app and Mobile App by clients or internal teams and successful integration of client systems with Troopod backend and APIs wherever applicable
• Assisting clients with necessary remote support needed for the smooth understanding of and integration with Troopod product

Team Growth

• Contributing to the growth of the engineering team through proactive effort on knowledge growth, process improvements, and performance enhancements on existing solutions

Prior experience in the following things is MUST:

• Minimum 2 years of hands-on technical development experience as a MERN stack developer
• In-depth knowledge of NodeJS, Express or Restify
• Experience implementing applications using ReactJS and React Native
• Experience in creating frontend applications using HTML5, Angular, React, LESS/SASS
• Hands-on experience with JavaScript Development on both client and server-side
• Experience with modern frameworks and design patterns, minimum 3-year experience with MERN Full-stack paradigm
• Should have worked on AWS(EC2), DNS, and other server features
• Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)

• Development experience for high-traffic, consumer-facing web or mobile application
• Experience in building a chat or social media app
• Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
• Experience in hiring and leading a team of developers
• Open-source contributions
• Experience with next.js, serverless, and tailwind CSS
• Eat, sleep, code, and repeat is a typical mantra of your life

• Work in a well-funded startup with a team of 2nd-time founders from top tier colleges like BITS and NIT
• Chance to get decent equity and become part of the founding and core team
• Build a highly scalable product that would one day impact the lives of billions across the globe
• Get guidance from the best product and tech folks out there at leadership positions in Dunzo, Razorpay, Haptik, etc

• React Js
• React - Redux
• redux - Thunk middleware
• Tailwind CSS / Saas
• HTML & CSS