- Raising support tickets to enable tracking and resolution of customer requests
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Assisting customers with registration or account creation
Subodh Popalwar
Software Engineer, Memorres
About Axcess IT Ltd
About
Axcess IT is a client-centric software development company providing Laundry Software, Dry Cleaning POS systems, Hotel Laundry systems, and Dry Cleaning Software.
Reasons to join Axcess IT.
Freedom & Responsibility: If you want to accomplish tough work and test your limits with no one watching over your shoulder, this is the place for you.
Career Advancement: Developing a career does not have to come at the expense of your personal life. We feel that professional achievement is more valuable when personal goals are prioritized. We will all be there for you on your journey with us.
Great Workplace Environment: You will surely love to work with Axcess IT as we have an amazing staff of workers who will encourage, motivate and help in the time of need.
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Software Engineer, Memorres