- Raising support tickets to enable tracking and resolution of customer requests
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Assisting customers with registration or account creation
Shubham Vishwakarma
Full Stack Developer - Averlon
About Axcess IT Ltd
About
Axcess IT is a client-centric software development company providing Laundry Software, Dry Cleaning POS systems, Hotel Laundry systems, and Dry Cleaning Software.
Reasons to join Axcess IT.
Freedom & Responsibility: If you want to accomplish tough work and test your limits with no one watching over your shoulder, this is the place for you.
Career Advancement: Developing a career does not have to come at the expense of your personal life. We feel that professional achievement is more valuable when personal goals are prioritized. We will all be there for you on your journey with us.
Great Workplace Environment: You will surely love to work with Axcess IT as we have an amazing staff of workers who will encourage, motivate and help in the time of need.
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Amazon Web Services (AWS)Job Title : AWS Data Engineer
Experience : 4+ Years
Location : Bengaluru (HSR – Hybrid, 3 Days WFO)
Notice Period : Immediate Joiner
💡 Role Overview :
We are looking for a skilled AWS Data Engineer to design, build, and scale modern data platforms. The role involves working with AWS-native services, Python, Spark, and DBT to deliver secure, scalable, and high-performance data solutions in an Agile environment.
🔥 Mandatory Skills :
Python, SQL, Spark, AWS (S3, Glue, EMR, Redshift, Athena, Lambda), DBT, ETL/ELT pipeline development, Airflow/Step Functions, Data Lake (Parquet/ORC/Iceberg), Terraform & CI/CD, Data Governance & Security
🚀 Key Responsibilities :
- Design, build, and optimize ETL/ELT pipelines using Python, DBT, and AWS services
- Develop and manage scalable data lakes on S3 using formats like Parquet, ORC, and Iceberg
- Build end-to-end data solutions using Glue, EMR, Lambda, Redshift, and Athena
- Implement data governance, security, and metadata management using Glue Data Catalog, Lake Formation, IAM, and KMS
- Orchestrate workflows using Airflow, Step Functions, or AWS-native tools
- Ensure reliability and automation via CloudWatch, CloudTrail, CodePipeline, and Terraform
- Collaborate with data analysts and data scientists to deliver actionable insights
- Work in an Agile environment to deliver high-quality data solutions
✅ Mandatory Skills :
- Strong Python (including AWS SDKs), SQL, Spark
- Hands-on experience with AWS data stack (S3, Glue, EMR, Redshift, Athena, Lambda)
- Experience with DBT and ETL/ELT pipeline development
- Workflow orchestration using Airflow / Step Functions
- Knowledge of data lake formats (Parquet, ORC, Iceberg)
- Exposure to DevOps practices (Terraform, CI/CD)
- Strong understanding of data governance and security best practices
- Minimum 4–7 years in Data Engineering (3+ years on AWS)
➕ Good to Have :
- Understanding of Data Mesh architecture
- Experience with platforms like Data.World
- Exposure to Hadoop / HDFS ecosystems
🤝 What We’re Looking For :
- Strong problem-solving and analytical skills
- Ability to work in a collaborative, cross-functional environment
- Good communication and stakeholder management skills
- Self-driven and adaptable to fast-paced environments
📝 Interview Process :
- Online Assessment
- Technical Interview
- Fitment Round
- Client Round
Job Description
We are looking for an experienced GCP Cloud Engineer to design, implement, and manage cloud-based solutions on Google Cloud Platform (GCP). The ideal candidate should have expertise in GKE (Google Kubernetes Engine), Cloud Run, Cloud Loadbalancer, Cloud function, Azure DevOps, and Terraform, with a strong focus on automation, security, and scalability.
Work location: Pune/Mumbai/Bangalore
Experience: 4-7 Years
Joining: Mid of October
You will work closely with development, operations, and security teams to ensure robust cloud infrastructure and CI/CD pipelines while optimizing performance and cost.
Key Responsibilities:
1. Cloud Infrastructure Design & Management
· Architect, deploy, and maintain GCP cloud resources via terraform/other automation.
· Implement Google Cloud Storage, Cloud SQL, file store, for data storage and processing needs.
· Manage and configure Cloud Load Balancers (HTTP(S), TCP/UDP, and SSL Proxy) for high availability and scalability.
· Optimize resource allocation, monitoring, and cost efficiency across GCP environments.
2. Kubernetes & Container Orchestration
· Deploy, manage, and optimize workloads on Google Kubernetes Engine (GKE).
· Work with Helm charts, Istio, and service meshes for microservices deployments.
· Automate scaling, rolling updates, and zero-downtime deployments.
3. Serverless & Compute Services
· Deploy and manage applications on Cloud Run and Cloud Functions for scalable, serverless workloads.
· Optimize containerized applications running on Cloud Run for cost efficiency and performance.
4. CI/CD & DevOps Automation
· Design, implement, and manage CI/CD pipelines using Azure DevOps.
· Automate infrastructure deployment using Terraform, Bash and Power shell scripting
· Integrate security and compliance checks into the DevOps workflow (DevSecOps).
Required Skills & Qualifications:
✔ Experience: 4+ years in Cloud Engineering, with a focus on GCP.
✔ Cloud Expertise: Strong knowledge of GCP services (GKE, Compute Engine, IAM, VPC, Cloud Storage, Cloud SQL, Cloud Functions).
✔ Kubernetes & Containers: Experience with GKE, Docker, GKE Networking, Helm.
✔ DevOps Tools: Hands-on experience with Azure DevOps for CI/CD pipeline automation.
✔ Infrastructure-as-Code (IaC): Expertise in Terraform for provisioning cloud resources.
✔ Scripting & Automation: Proficiency in Python, Bash, or PowerShell for automation.
✔ Security & Compliance: Knowledge of cloud security principles, IAM, and compliance standards.
About Wissen Technology
Wissen Technology, established in 2015 and part of the Wissen Group (founded in 2000), is a specialized technology consulting company. We pride ourselves on delivering high-quality solutions for global organizations across Banking & Finance, Telecom, and Healthcare domains.
Here’s why Wissen Technology stands out:
Global Presence: Offices in US, India, UK, Australia, Mexico, and Canada.
Expert Team: Wissen Group comprises over 4000 highly skilled professionals worldwide, with Wissen Technology contributing 1400 of these experts. Our team includes graduates from prestigious institutions such as Wharton, MIT, IITs, IIMs, and NITs.
Recognitions: Great Place to Work® Certified.
Featured as a Top 20 AI/ML Vendor by CIO Insider (2020).
Impressive Growth: Achieved 400% revenue growth in 5 years without external funding.
Successful Projects: Delivered $650 million worth of projects to 20+ Fortune 500 companies.
For more details:
Website: www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
LinkedIn: Wissen Technology
Job Overview
We are looking for a Senior Analyst who has led teams and managed system operations.
Key Responsibilities
- Lead and mentor a team of analysts to drive high-quality execution.
- Design, write, and optimize SQL queries to derive actionable insights.
- Manage, monitor, and enhance Payment Governance Systems for accuracy and efficiency.
- Work cross-functionally with Finance, Tech, and Operations teams to maintain data integrity.
- Build and automate dashboards/reports to track key metrics and system performance.
- Identify anomalies and lead root cause analysis for payment-related issues.
- Define and document processes, SOPs, and governance protocols.
- Ensure compliance with internal control frameworks and audit readiness.
Requirements
We require candidates with the following qualifications:
- 3–5 years of experience in analytics, data systems, or operations.
- Proven track record of leading small to mid-size teams.
- Strong command over SQL and data querying techniques.
- Experience with payment systems, reconciliation, or financial data platforms.
- Analytical mindset with problem-solving abilities.
- Ability to work in a fast-paced, cross-functional environment.
- Excellent communication and stakeholder management skills.
- Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;Good computer skills (MS Office)Proficiency in EnglishWell-organized and responsible with an aptitude in problem-solvingExcellent verbal and written communication skillsA team player with high level of dedication
CC++Solid knowledge and experience of working in C/C++ programming language
Solid knowledge and experience of working with PCL (Printer Command Language) or IPDS (Intelligent Printer Data Stream)
Solid working knowledge of object oriented principles: Encapsulation, Classes, Inheritance, Code Reuse, Polymorphism, Decoupling
Responsible for technical design of a subsystem
Knows how to apply architecture and design patterns
Go Programming (Golang)
Platform Engineering Team - where HE/SHE will be a direct impact on the entire engineering org by leading the design, build, and test of critical systems leveraged by all engineers every day. HE/SHE will manage and operate CI/CD systems, Artefact management systems, and common infra automation. HE/SHE will be partnering with engineering teams and developing scalable tools and infrastructure that help engineers develop, test, debug, and release software quickly.
• 2 to 5 years of total experience and at least 2+ years of Go programming experience.
• Hands-on experience in Go programming language paradigms, constructs, and idioms is a must.
• Experience on Golang frameworks such as https://github.com/spf13/cobra" target="_blank">Cobra, https://github.com/gin-gonic/gin" target="_blank">Gin or https://github.com/hashicorp/go-plugin" target="_blank">HashiCorp's Go-Plugin are an added advantage.
• Understanding of Go specific data structures & algorithms, RESTful web services and work with relational & non-relational databases.
• Ability to write performant, well-documented and unit test covered code in an easily understandable structure.
• Knowledge of DevOps tools such as Docker/Kubernetes and practices is an advantage.
• Strong passion for Linux and system application development.
• Work independently and proactively to deliver production-ready code with minimal guidance.
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What you will do:
• Primarily developing/extending Linux command-line (CLI) applications for the various product offerings at Acceldata. (Example: tools similar to kubecli, docker-cli and aws-cli).
• Extending our existing internal tools developed in Go programming language by developing various plugins. (Example: plugins that can extend the functionalities of Telegraf, Filebeat etc.,)
• Develop web applications that will chain the internal tools with the various APIs/services at the customer's end.
--Maintain a high level of exposure for the property through direct sales.
--Successfully create business from new and existing guests.
--To connect with the CP, brokers and prospective buyers.
--Shall have good communication skills.
--Shall coordinate with the customers and resolve their queries reg. project.
As a Sales Executive, you will use a combination of phone, email, and social media to help build our sales pipeline by connecting with prospects. Being a small team, you will have the opportunity to grow fast and take leadership positions
Sales Executive responsibilities as follows will be a key part of the job profile.
- Research/qualify potential customers within an assigned geographic/industry territory.
- Leverage marketing content, events, and programs to create an effective outreach plan through email, phone, video, and social outreach
- Engage and nurture contacts
- Schedule appointments for the account executive team Weekly reviews of targeted accounts, new contacts added, and any sales and marketing intelligence
- Monitor, manage and document daily activities in Hubspot.com
- Keep informed on new products, services, and other industry trends
- Keep informed of customer business opportunities, current conditions, future prospects, active measurements, market condition and competitive issues.
- Achieve or exceed daily, weekly, monthly and quarterly goals.
Java- 4+ years of professional development experience in an agile software engineering role
- Strong development skills in Java or Groovy
- Experience with Jenkins, bamboo and CI/CD environments
- Familiarity with Guice or similar dependency injection frameworks
- Familiarity with relational database technology
- Familiarity with document store database technology such as ElasticSearch or Cassandra
- Experience with design and testing of RESTful APIs
- Familiarity with cross platform development on Linux, OSX and Windows
- Strong understanding of Git version control system
- Knowledge of JavaScript (Node.js)
- Familiarity with Amazon Web Services (AWS)
- Familiarity with Docker / Kubernetes
- Experience with continuous integration and build systems such as Jenkins or Bamboo
- Experience with Jira or other project management, issue-tracking or bug-tracking tools
- Should have knowledge of RDBMS
- Familiarity with Node.js, Kotlin, Kafka, DynamoDB
- Previous experience with SaaS or cloud development, Micro-services
Google Analytics- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
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Full Stack Developer - Averlon