Customer Support Executive

We are seeking a skilled and experienced MERN Stack Developer to join our development team. The ideal candidate will have in-depth knowledge of MongoDB, Express.js, React.js, and Node.js, along with a passion for building high-performance, scalable web applications.

Key Responsibilities:

• Develop, test, and deploy robust and scalable web applications using the MERN stack.
• Design and maintain RESTful APIs and integrate front-end with back-end logic.
• Work closely with UI/UX designers to implement design specifications.
• Optimize applications for maximum speed and scalability.
• Write clean, reusable, and well-documented code.
• Collaborate with cross-functional teams including designers, product managers, and other developers.
• Perform unit and integration testing.
• Stay up-to-date with emerging technologies and industry trends.

Required Skills & Qualifications:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Hands-on experience with MongoDB, Express.js, React.js, and Node.js.
• Knowledge of modern front-end build pipelines and tools (Webpack, Babel, etc.).
• Experience with version control systems like Git.
• Good understanding of database design and management.
• Familiarity with Agile/Scrum methodologies.
• Excellent problem-solving and debugging skills.
• Strong communication and teamwork abilities.

Preferred Skills:

• Experience with Next.js or React Native is a plus.
• Knowledge of CI/CD pipelines.
• Understanding of cloud platforms like AWS, Azure, or GCP.

Strong B2B Product Manager profiles

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS

Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as Callhub)

Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration

Mandatory (Education) - Candidate must have an engineering background (B.E/ B.Tech /M.Tech)

Mandatory (Location) - Candidate must be from Bengaluru

Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)

Mandatory (Note): This is an IC role

Job Title:

International Admission Counsellor (Study Abroad)

Location:

Delhi (Onsite)

Experience Required:

Minimum 1 year experience in international admissions / study abroad consultancy

(Same field experience mandatory)

Job Overview:

We are looking for an experienced International Admission Counsellor to handle end-to-end overseas education admissions. The role involves student counselling, university & course shortlisting, application processing, and student conversion for international programs.

Key Responsibilities:

• Counsel students for international admissions (UG / PG / Doctorate)
• Guide students on country, university & program selection
• Assess student profiles and eligibility for overseas universities
• Handle application processing, documentation & submission
• Provide guidance on SOP, CV & LOR requirements
• Coordinate with universities for offer letters & follow-ups
• Manage student leads via calls, WhatsApp & virtual counselling
• Ensure timely follow-ups and conversion of leads
• Maintain accurate records in CRM / Excel
• Meet monthly admission and conversion targets

Required Skills & Competencies:

• Strong knowledge of study abroad admission processes
• Experience with UK / Europe / USA / Canada / Australia admissions (any)
• University & course shortlisting expertise
• Application handling & documentation knowledge
• Student counselling & objection handling skills
• Excellent English communication (verbal & written)
• Professional email & WhatsApp communication
• Target-driven & result-oriented mindset

Eligibility Criteria:

• Minimum 1 year experience in international admissions (mandatory)
• Experience with education consultancy preferred
• Graduate / Postgraduate (any discipline)
• Immediate or short notice joiners preferred

What We Offer:

• Competitive salary (as per experience)
• Performance-based incentives
• Growth opportunity in international education domain
• Professional & supportive work environment

Key Responsibilities

• Design, develop, and maintain scalable applications using the OutSystems platform.
• Build modern Reactive Web and Mobile applications aligned with business and technical requirements.
• Implement integrations with REST APIs, databases, and external systems.
• Collaborate with architects, tech leads, and cross-functional teams for smooth deployments.
• Create reusable, maintainable components following OutSystems best practices.
• Participate in code reviews, unit testing, debugging, and performance optimization.
• Ensure adherence to scalability, security, and deployment automation guidelines.
• Stay updated on new OutSystems capabilities and contribute to continuous improvement.

• Work with a team to provide end to end solutions including coding, unit testing and defect fixes.
• Work to build scalable solutions and work with quality assurance and control teams to analyze and fix issues 
• Develop and maintain APIs and Services in Node.js/Python 
• Develop and maintain web-based UI’s using front-end frameworks 
• Participate in code reviews, unit testing and integration testing 
• Participate in the full software development lifecycle, from concept and design to implementation and support 
• Ensure application performance, scalability, and security through best practices in coding, testing and deployment 
• Collaborate with DevOps team for troubleshooting deployment issues 

Qualification 

● 1-5 years of experience as a Software Engineer or similar, focusing on software development and system integration 

● Proficiency in Node.js, Typescript, React, Express framework 

● In-depth knowledge of databases such as MongoDB 

● Proficient in HTML5, CSS3, and responsive UI design 

● Proficiency in any Python development framework is a plus 

● Strong direct experience in functional and object oriented programming using Javascript 

● Experience with cloud platforms (Azure preferred) 

● Microservices architecture and containerization 

● Expertise in performance monitoring, tuning, and optimization 

● Understanding of DevOps practices for automated deployments 

● Understanding of software design patterns and best practices 

● Practical experience working in Agile developments (scrum) 

● Excellent critical thinking skills and the ability to mentor junior team members 

● Effectively communicate and collaborate with cross-functional teams 

● Strong capability to work independently and deliver results within tight deadlines 

● Strong problem-solving abilities and attention to detail

Job Location: (Gurgaon)

Client Facing: (Yes)

Company Overview:

At Grant Thornton Bharat, we are committed to bringing positive change to all that we do. We are a

founding member firm of the Grant Thornton international network and India’s pre-eminent consulting firm.

We offer a range of solutions in assurance, tax, technology, managed services, deals, ESG and risk

consulting to mid-market companies, government, large corporates, and digital natives. We #GoBeyond for

our people, clients, and communities to shape Vibrant Bharat.

Job Summary:

We are currently seeking a Technical Consultant to deliver Microsoft Dynamics 365 F&O projects. This

pivotal role involves customizing and configuring the D365 F&O platform to meet unique business needs

across various industries. The ideal candidate will bring a robust mix of technical expertise in D365

applications and a client-oriented approach to ensure project success. Responsibilities include executing

the customizations and developing custom reports. This position offers the opportunity to work on cutting-

edge technology in a dynamic environment, driving transformative solutions that promote operational

excellence.

Key Responsibilities:

The key responsibilities highlight the multifaceted nature of the Technical Consultant role, emphasizing

leadership, technical expertise, and client interaction.

 System Configuration and Customization: Configure and customize Dynamics 365 applications according to

project specifications. Implement advanced functionalities and custom workflows to enhance business

processes and user experience.

o Demonstrate strong programming skill using Dynamics AX, X++ and its related technologies/tools to

develop customizations in MS Dynamics 365 F&O.

o Delivers high quality X++ code with defined quality standards and guidelines.

o Developing custom reports and dashboards in D365 F&O

 Training and User Support: Develop and conduct comprehensive training sessions for end-users. Provide

ongoing support and troubleshooting, ensuring high levels of customer satisfaction and system adoption.

 Continuous Improvement and Innovation: Stay abreast of the latest updates and features in Dynamics 365

and related technologies. Recommend and implement improvements to existing configurations and

practices to enhance system performance and business outcomes.

Qualifications:

 Full-time bachelor’s degree or higher in Computer Applications/Information Technology/Engineering.

 Candidates with Dynamics 365: Finance and Operations Apps Developer Associate certification will be

preferred.

Skills and Competencies:

The crucial technical and interpersonal skills needed for a technical consultant responsible for Dynamics

365 F&O projects are mentioned below, emphasizing their role in both technical execution and

stakeholder management.

 Expertise in Dynamics 365 F&O: Profound knowledge of Dynamics 365 F&O, including its financial, supply

chain, and operations modules, and familiarity with core development in X++, Visual Studio, and UI

customizations.

 Technical Skills: Proficient in SSRS report development, Power BI, SQL performance tuning, data

management, and integrations using Azure functions, Logic Apps, Power Automate, and PowerApps.

 Integration and Data Management: Skilled in integrating D365 F&O with various systems and applications,

using data migration tools like Data Entities and DMF, and understanding data models and warehousing

concepts.

 Security and Compliance: Ability to configure and manage security settings within D365 F&O to maintain

data integrity and confidentiality, along with an understanding of security roles and permissions.

Experience Level:

The candidate should have a total professional experience of 2-5 years as a technical consultant for D365 F&O

ERP across the current SaaS version and the previous versions of Microsoft Dynamics AX. The candidate should

have at least1 end to end implementations or migration as a technical consultant in Dynamics D365 F&O versions

in the last 3 years, as a technical consultant.

Professional Development:

You should possess a robust willingness to learn and evolve within this dynamic field. The ideal candidate should

be highly motivated to undertake comprehensive online training on the technical aspects of Microsoft D365

Finance & Operations ERP system and supporting technologies, demonstrating a commitment to maintain the

necessary certifications relevant to your role. This role is suited for an individual eager to dive deep into ERP

systems, who sees the value in continuous professional development and is ready to align their skills with the

cutting-edge needs of our industry.

Work Environment and Flexibility:

[Details about the company’s work culture, team dynamics, and flexible working options like remote work or

flexible hours]

Benefits:

[Outline of benefits offered, such as health insurance, retirement plans, wellness programs, etc.]

Commitment to Diversity and Inclusion:

[Statement about the company's dedication to creating a diverse and inclusive workplace]

Application Process:

[Instructions on how to apply, required documents, and submission format]

[Include any deadline for application submissions]

Equal Opportunity Statement:

[A statement affirming the company's commitment to being an equal opportunity employer, ensuring that all

applicants will be considered without regard to race, color, religion, gender, gender identity or expression,

sexual orientation, national origin, genetics, disability, age, or veteran status.]

Legal Disclaimers/Compliance Statements:

[Include any necessary legal or compliance statements relevant to the job or industry]

We are looking for a Technical Product Manager to help us build the next-generation Wealth Tech platform at Neo. We are a team of financial industry veterans and digital entrepreneurs with ambitions to become the largest wealth tech platform in India..

Responsibilities:

- Work with team management to define product strategy, features and priorities.

- Conduct usability studies to understand customer pain points/challenges/requirements.

- Prepare crisp and detailed product requirement documents (PRDs).

- Define and wireframe the user journeys and flows.

- Work with UX designer, developers, testers to develop and release the feature.

- Engage with external partners/vendors to identify integration requirements.

- Monitor and track utilization/performance of features post release.

Requirements :

- Demonstrate a critical understanding of business processes and challenges.

- Comfortable being the 'face of the product' who can clearly set and communicate product requirements.

- Passionate about user experience and building delightful digital products.

- Strong technical acumen with ability to engage in deep technical design discussions.

- 5+ years in Product Management at a tech-first company

- Proficiency with wireframing tools like Figma, Balsamiq, Adobe Illustrator etc.

- Experience with business intelligence platforms like Power BI, Metabase etc.

- Understanding of product analytics frameworks like Google Analytics, Mixpanel, Amplitude etc.

- Degree EE, CSE, IT or ECE is a MUST

- MBA preferred.

- Experience with B2C is a must

- Experience with Mobile products is necessary

Key Responsibilities

• Active participation in CMMI Level 5 Ver 2.0 (Services Model) pre-assessment & assessment
• Thorough knowledge in Service Delivery practices in multiple horizontals like Infrastructure, Enterprise Security
• Should start the process definitions, processes, templates, guidelines, and checklists from the scratch to align with the CMMi Level 5 Services Model version 2.0.
• Support for organizational process/workflow definitions
• Contribute/Coordinate process improvement activities.
• Process facilitation for projects/business activities/support functions
• Support for organizational data collection and analysis
• Assistance for organizational tools maintenance
• Promote /Support organizational library (Knowledge Repository)
• Effective/Inspirational trainer for organizational process

Candidate Profile:

• Expert in CMMi Level 5 Services 2.0 model.
• Should have participated as an ATM in at least one CMMi Level 5 Services 2.0 assessment and renewal process
• Experience in methodologies like Agile, Lean, SAFe Agile, Kanban, DevOps projects etc.
• Quality experience in Infra Services and Security services business
• Ability to understand business requirements and to design suitable process.
• Ability to identify gaps/improvement opportunities/risks in existing QMS.
• Knowledge of organizational data collection methods and analysis
• Ability in planning, coordinating, and conducting internal audits.
• Ability in serving business activities/projects as a process facilitator.
• Excellent communications skills
• Excellent MS Office Skills
• Well versed with latest trends in quality assurance and quality control.

We are looking for a Full Stack Developer to build scalable software solutions and to be part of our cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

You should have

• Degree in Computer Science or relevant field
• Strong knowledge and understanding of JavaScript and TypeScript
• Knowledge of multiple frontend languages and frameworks including HTML, CSS, SCSS, JavaScript and React.
• Knowledge of backend languages and frameworks primarily Node.js
• Familiarity with SQL databases (e.g. PostgreSQL)
• Knowledge of Docker, Kubernetes would be a plus.
• Leadership skills for guiding and mentoring team mates.
• Understanding of CI/CD Concepts
• Awareness of key concepts in DevOps and Agile principles

Perks

• Flexible working hours - employee tracking is never a thing
• A fun and close-knit agile team.
• Open office layout that promotes collaboration, conversation, and camaraderie – the result-oriented team.
• Recreational activities to keep you away from the screen and live, laugh, enjoy with the team.

• Strong experience in e-learning and instructional design.
• Ability to design, develop and build blended learning experiences
• Review storyboards and final product build.
• Familiar with full CDLC, including Analysis, Storyboarding, Review, theories.
• Should be able to communicate effectively in visual, oral, and written form and deliver engaging e-learning content
• Client interaction/ management.
• Will be involved in Cross-functional activities to get the task done. 
• Candidates from only Edu-tech or Education industry to apply for the role.
• Excellent Written and Verbal Communication is a must.
• Permanent WFH Opportunity.