
- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling

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Key Responsibilities:
Exchange Circular Compliance:
- Monitor, Analyze, and interpret circulars, notifications, and directives issued by exchanges (e.g., NSE, BSE) and regulatory bodies (e.g., SEBI).
- Assess the impact of new circulars on business processes and operational procedures.
- Coordinate with relevant departments (e.g., trading, operations, IT) to ensure timely implementation of applicable circular requirements.
- Maintain a circular tracker and ensure that actions taken are documented and auditable.
- Draft and update internal compliance manuals and SOPs based on circulars and regulatory changes.
- Communicate relevant regulatory changes across the organization in an accessible and actionable format.
Audit Management (Internal & External):
- Lead and coordinate periodic internal audits and regulatory/exchange inspections.
- Liaise with auditors (statutory, internal, SEBI, exchange-appointed) and ensure all required documentation and data are prepared and submitted.
- Address audit observations and implement corrective action plans in collaboration with other teams.
- Maintain audit logs, evidence, and historical audit records for regulatory reference and future inspections.
- Ensure closure of non-compliance issues raised during audits within stipulated timelines.
- Conduct periodic internal compliance checks to identify gaps and improve readiness for inspections.
Qualifications & Skills:
- Bachelor’s or Master’s degree in Law, Finance, Commerce, OR CA.
- 5-6 years of experience in compliance within a brokerage, stock exchange, or financial services environment.
- Strong understanding of SEBI regulations and exchange rules.
- Experience handling audits and regulatory inspections, including SEBI and exchange audits.
- Excellent document management, reporting, and analytical skills.
- Familiarity with compliance tracking tools and audit software is an advantage.
- Strong verbal and written communication skills to interface with regulators and auditors.
Preferred Certifications
- NISM Series certifications
We are seeking a skilled Data Scientist with min 3 years of experience to join our team in Gurugram. This role will also require travelling within India . The ideal candidate should possess strong analytical skills, a solid understanding of statistical techniques, and hands-on experience with data visualization tools like PowerBI. Additionally, expertise in ETL (Extract, Transform, Load) processes is required.
Responsibilities:
- Analyze complex datasets to extract valuable insights and identify trends.
- Develop predictive models and algorithms to support business objectives.
- Collaborate with cross-functional teams to understand data needs and deliver actionable solutions.
Requirements:
- 3 plus years of proven experience as a Data Scientist or similar role.
- Proficiency in statistical analysis, machine learning techniques, and programming languages such as Python or R.
Join our dynamic team and contribute to driving data-driven decisions that impact our business success!
We are looking for a strategic, driven, and creative marketing mind to join our team and own all of our prospect-facing digital marketing efforts through the buyer’s journey. Working collaboratively with the founders, the digital marketing manager will be responsible for overseeing all online demand generation programs for Sarcon. This includes, but is not limited to, channels and tactics such as SEO, CRO, landing page optimization, SEM (AdWords), paid social, third-party review sites, and more. This position will play a lead role in expanding our presence, regularly optimizing our existing and upcoming channels, and evolving our brand outreach.
What You'll Do:
- Lead digital marketing planning and execution against specific MQL, MQA, pipeline, and revenue goals
- Strategize, execute, and measure all paid search, search ads, social ads, banner and display ads, etc.
- Own the strategy for all on-page SEO, landing page optimization, and conversion rate optimization
- Work collaboratively with other marketing team members and the Sales team on evolving our email nurture strategy and full-funnel prospect outreach
- Create and organize marketing and content calendars, deliverables, and program documentation
- Play a role in evolving our technology stack, discovering new opportunities for us to reach prospective customers
- Work closely with Sales on feedback, collaboration, and education
What We're Looking For:
- Have 5+ years of experience in marketing
- Have proven experience creating, managing, and optimizing marketing programs resulting in new business and positive ROI
- Have a strong history of B2B (preferably SaaS) marketing experience
- Have working knowledge of all Google platforms, including AdWords and Analytics
- Demonstrated ability to shift marketing messaging, tactics, and strategy for small, medium, and enterprise-sized companies
- Have strong analytical and critical thinking skills
- Work collaboratively and respectfully with other team members, regardless of position
- Have strong oral and written communications skills
- Enjoy learning and growing in new environments
- Experience working directly with Sales
- Proven hands-on Software Development experience
- Proven working experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns.
- Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience as a Sun Certified Java Developer
Job Description:
We are looking for a Software Engineer with solid development experience in Java and related frameworks. We are looking for a self-motivated, go-getter, out-of-the-box thinker who is ready to work in a high-energy start-up environment. He/she must demonstrate a high level of ownership, integrity, and creativity.
Required Skills:
• Core Java (Proficient)
• Spring, Spring MVC OR Spring boot
• Hibernate – Good to have
• Oracle/MySQL DB - Hands-on (Intermediate)
• REST API and AWS– Good to have
• Hands-on experience of working on Spring boot based Microservices (Intermediate)
• Good to have knowledge of Microservice DevOps tools (Git, Jenkins, JUnits, deployment, monitoring, tracing)
• Sound understanding of core Java, SOAP Services, REST Services, Spring & maven, having expertized to work on Unix platform
• Should have working knowledge on web servers (e.g. Apache HTTP) and application servers (e.g. Tomcat, WebLogic)
• Should have a working knowledge of any relational database. Preferred will be Oracle and MySQL.
Roles and Responsibilities:
• You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
• You will follow software engineering standards, applicable software development
methodology and release processes, to ensure code is maintainable, scalable,
supportable and demo the software products to stakeholders
• You will investigate issues by reviewing/debugging code, providing fixes and workarounds, and reviewing changes for operability to maintain existing software solutions.
• You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, work with cross-functional teams to achieve goals.
Why should you join Opcito?
We are a dynamic company that believes in designing transformation solutions for our customers with our ability to unify quality, reliability, and cost-effectiveness at any scale. Our core work culture focuses on adding material value to client products by leveraging best practices in DevOps like continuous integration, continuous delivery, and automation, coupled with disruptive technologies like cloud, containers, serverless computing, and microservice-based architectures.
Here are some of the perks of working with Opcito:
• Outstanding career development and learning opportunities
• Competitive compensation depending on experience and skill
• Friendly team and enjoyable work environment
• Flexible working schedule
• Corporate and social events.
Primary Role
- Analysis and Design activities as required by project
- Software development as per project schedule
- Troubleshooting and Debugging as required for bug fixing
- Source code version maintenance in version control software
- Prepare and execute unit test cases
- Unit testing of the application to ensure quality release to QA
- Adherence of coding standards while performing development
- Impact analysis of any changes requested by client
- Daily status reporting / progress updates / timesheets
Secondary Role
- Prepare project specific documentation as required by project
- UAT / Implementation support as required by project
- Client interaction and communication as required by project
- Code review and peer testing as required by the project
- Mentor junior developers on the project as required by project
Visual Designer role demands creativity with good expertise in craft and keen attention to detail. You are the right fit if you enjoy creating interfaces, love challenges, and designing digital products with good communication and presentation skills.
Role & Responsibilities
Create visual interfaces for consumer/enterprise mobile apps (iOS, Android & Hybrid), responsive web apps, and responsive websites
Create scalable design systems & component libraries
Identify and create micro-interactions/transitions/gestures
Create visualizations and infographics as per the need
Collaborate with other designers and stakeholders to achieve the goals of the project
Create deliverables/visual assets that communicate the mood, tone, look/feel to help position the product or service
Create assets and style guides for smooth handover of files to development teams Must have Skills
Visual design craft & expertise
Very keen attention to detail
Knowledge of grid systems, typography, and color theory
Proficiency with modern design and prototyping tools like Figma
Ability to present and explain your work to others
Ability to plan & deliver projects on time.
Expected Outcomes
Excellent pixel-perfect visual designs for any application you're working on to meet th goals of the project
Continuous communication between internal teams, project managers, and stakeholders
Independent documentation of UI
Timely delivery for any task assigned
Special Notes
Freshers are not eligible
Education criteria is not strict
Detailed portfolio is must in which only individual projects / work must be showcased.
Ability to create illustrations is preferred.









