Customer Support Executive at Fraazo · Mumbai · 0.6 - 5 years · ₹1L - ₹2.5L / yr · Profitable · Posted 2 May 2022

- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling

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Hiring Female Talent Acquisition Executive
Immediate Joiner
Job Location : 2nd Floor, A-128, A Block, Sector 63, Noida, Uttar Pradesh 201309,Neareat Sec 62 Metro Station
Working Days - Monday to Friday (10 am to 7 pm)
Work Experience : 2-4 years
Salary : Fixed plus incentives
Qualification: MBA (HR)
Good communication skills
Roles and Responsibilities :
- Experience in sourcing candidates for various roles (e.g., SEO Manager, SEO Project Manager, IT PM, Content Writer, ).
- Well aware with Naukri,Linkedin and other job portals.
- Coordination with the candidate till the date of joining.
- Proven ability to manage multiple recruiting priorities in a fast-paced environment.
- Screen resumes, conduct initial phone interviews, and coordinate in-person or virtual interviews with hiring teams.
- Manage the full recruitment cycle, from job posting creation to candidate sourcing, interviews, offer negotiation
Senior React Developer – Trading & Fintech (Broker-Focused Solutions)
About Us:
At Tradelab Technologies Pvt Ltd, we don’t just build web applications, we create high-performance trading platforms tailored for brokers and financial institutions. Our platforms power real-time market analysis, ultra-low-latency trade execution, and seamless broker-client interactions.
What We Expect:
- 2+ years of front-end development experience, with 2+ years specializing in React.js.
- Deep expertise in React, Next.js, TypeScript, and state management libraries (Redux, Recoil, Zustand, etc.).
- Proven experience in building and optimizing ultra-responsive, high-performance trading platforms for brokers.
- Strong understanding of financial data visualization, real-time charting, order book mechanics, and trade execution workflows.
- Hands-on experience with real-time data streaming, WebSockets, FIX protocol, and API integrations for brokerage services.
- In-depth knowledge of performance optimization, server-side rendering, and rendering strategies for trading dashboards.
- Security-conscious mindset—you know how to build secure, compliant fintech applications that handle sensitive brokerage and trading data.
- A problem-solving mentality that thrives under pressure—brokers depend on our platforms for seamless trade execution, and we deliver nothing less than perfection.
What You Will Do:
- Lead the front-end development of trading applications designed specifically for brokers and financial institutions.
- Architect and optimize blazing-fast, low-latency web applications that ensure brokers can execute trades with unmatched speed and accuracy.
- Design and implement high-performance data visualization components—live stock charts, trade analytics, real-time market depth, and complex order books.
- Work closely with brokers, backend engineers, and UX designers to craft seamless, intuitive, and highly secure trading solutions.
- Solve hard problems at scale—whether it’s optimizing execution speeds, handling high-frequency WebSocket updates, or ensuring zero downtime during peak trading hours.
- Innovate and experiment with cutting-edge front-end technologies to push the boundaries of brokerage solutions.
- Own your work end-to-end—from concept to deployment, ensuring traders and brokers get a flawless user experience.
Must-Have Skills:
- Proven expertise in Front-end development with React.Js
- Deep expertise in React, Next.js, TypeScript, and state management libraries (Redux, Recoil, Zustand, etc.).
- Proven experience in building and optimizing ultra-responsive, high-performance trading platforms for brokers.
- Strong understanding of financial data visualization, real-time charting, order book mechanics, and trade execution workflows.
- Hands-on experience with real-time data streaming, WebSockets, FIX protocol, and API integrations for brokerage services.
Nice-to-Have Skills:
- Experience working on brokerage trading platforms, order management systems (OMS), or risk management tools.
- Contributions to open-source React trading libraries or a portfolio of real-time financial applications.
- Knowledge of regulatory compliance, order execution policies, and broker risk management tools.
- A track record of leading front-end teams, mentoring developers, and driving architectural decisions.
Why Join Us?
- Work with elite engineers and brokerage professionals in the fast-moving world of trading technology.
- Build platforms that brokers, traders, and financial institutions depend on daily.
- A culture that values bold innovation, real-time execution, and pushing the limits of brokerage tech.
- Expect challenges, high expectations, and a relentless pursuit of performance and precision.
- Competitive compensation, performance-driven growth, and a real opportunity to lead and shape the future of trading web applications for brokers.
If you’re obsessed with performance, thrive under market pressure, and are driven by results, we want you on our team. This is your chance to solve some of the toughest front-end challenges in brokerage and fintech. Step up. Apply now.
Job Summary
- Candidate will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
- Candidate should have experience in GitHub, knowledge of DevOps is a plus
- Experienced in designing and implementing web portals, experience with DNN is must
- Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON.
- Experience in Agile project management methodology
- Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
- The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow
Duties and Responsibilities
- Understand business requirements to apply logic to integrate functionalities
- Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
- Understand how FTP server is setup for the site
- Understand system/site technical requirements and suggest enhancements if applicable
- Designing, coding, unit Testing, and integration with Database
- Handle site deployment
- Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
Qualifications
Education / Certification
- B.E. / B.Tech. /MSC in Computer Science or IT.
- MCAD/MCSD/MSITP/MCPD
Technical Expertise
- ASP/ASP.NET/VB.NET/MVC/C#/SQL Server 2012+
- HTML, Javascript, Jquery, CSS, Bootstrap
- GitHub/DevOps, Azure
- Web API/ Web Services, Email Services
Skills and Abilities
- Be able to work with diverse global teams and in an individual contributor role as needed
- Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
- Strong task management skills including time management, and ability to manage multiple projects simultaneously
- Flexibility required to attend late evening meetings with global team members
- Attention to detail and delivering quality projects and knowledge assets
Inside sales Specialist and Business Development Executive
Experience- Minimum 1+ year
Nature of work: Work from Office
Week offs - Saturday & Sunday
Work Location- Hi Tech city, Hyderabad
#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with Client, an award-winning and fast-growing BPO company.
Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top Reasons to work with Client.
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class work spaces Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
- Close incoming sales opportunities, selling the benefits of the products to ensure that short term goals, objects and quotas are met
- Assist customers with order placement, providing product information and advice related to products and services that best suit the customers needs.
- Ensure that products, services and solutions recommended to clients will fulfil their needs.
- Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily and monthly targets.
- Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required
- Maintains product knowledge by attending training workshops and keeping up to date on product material.
Who are we looking for?
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
- Preferable with 1+ years of working experience in the related field is required for this position.
- Strong time management skills and motivation to exceed expectations
- Enjoy working in a fast-paced environment and be able to balance multiple tasks at the same time
- Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
- Excellent verbal and written communication skills in English and the language of supporting market
Rounds of interview:
1. HR Discussion
2. Speech X round
3. UK Client call
Other Benefits
- Nature of work: Work from Office
- Week offs - Saturday and Sunday
- Work Location- Hi Tech city, Hyderabad
- **References are highly appreciated**
DevDarshan is a devotional platform launched by IIT graduates to promote the teachings of Indian culture and the Hindu way of life in India around the world. In the 21st century, where everything around is digitized then why not temples. That’s the idea behind DevDarshan.We’ve built a community of devotees from multiple Countries, through our Mobile Application that connects Temples and Devotees, have successfully raised seed investment and also started to generate revenue for the temples and Priests associated with us. Right now we are looking to grow our team and build new exciting features for devotees all around the world.
This is where you come in.
We are looking for a passionate and self-motivated individual to help design our backend Systems to support both the Mobile App and WebApp
Requirements:
- Experience in NodeJS, Typescript, ExpressJS AWS EC2. You have built backend REST API’s
- Expert in System Design and Software Architecture Processes, How different components interact with each other in scale
- Experience with DevOps, Docker, AWS, Google Cloud.
- Experience in Managing Development Teams, complete delivery lifecycle
- Good understanding and experience of NoSQL and SQL Databases, which to be used when.
- Experience with CI/CD Systems like Jenkins, Github Actions.
- Some Experience with Realtime Databases/Systems or Socket based applications would be preferred.
- Some Experience with building Algorithms, Social Apps is preferred.
- Any experience with Handling Video Delivery like ffmpeg/HLS/WebRTC is preferred but not mandatory.
The Role
This Role naturally progresses into Engineering Manager / Software Architect.
- You will be involved at all stages of the product development process, from design to development and deployment.
- You will architect, build, scale, backend systems that powers our applications which will be used by millions of devotees every day.
- You possess a passion for improving techniques, processes, tracking, and continuously improve our engineering practices and would work on a daily basis towards that
Duties and Responsibilities:
Understanding of business analysis and requirement elicitation techniques (JAD session, Workshops, etc)
Experience of working on Projects, as well as production support experience
Develop an in-depth understanding of customer requirements to create business requirements
Work closely with product owners and end customers to convert business requirements into agile epics and stories
Manage and keep product backlog up-to-date and ensure stories are elaborated before planning events.
Prepare backlog and run meetings during Big Room Planning events to elaborate, define accurate acceptance, prioritize, size and schedule stories into sprints.
Work closely with SCRUM master to record ongoing changes to the user stories as they are being analysed, designed and implemented during the sprints.
Manage the roadmap and sprint reports by keeping epics and stories correctly tagged and status up to date.
Be able to understand various application interactions among systems, functionalities, dependencies, etc.
Collaboration with numerous (>15) teams to manage dependencies for risk items remediation and be able to drive techno-functional discussions independently
Able to understand milestones set by leadership and be able to prepare Work breakdown structure, project plan in order to provide direction to all application teams to prioritize risk items properly and fix them on time in the priority order.
Performing User Acceptance Testing
Proficient with managing and updating project documentation
Detail oriented across multiple teams, while keeping in mind the client’s overall priorities and the big picture.
Business Analyst /Scrum Master experience of at least 5 years
3+ years of experience with agile software development.
Working on agile software development projects and agile SDLC.
Proficient in JIRA, Azure DevOps tool
Prepare presentations for weekly reporting of progress, risks, constraints, etc.
Wireframe and advanced process flow tools
Self-starter with strong self-management skills.
Strong interpersonal, communication and leadership skills.
Ability to organize and manage multiple priorities.
Passion and drive for learning new technologies and practices.
Adaptable, dependable, and independent.
Project Management / Project leading skills are advantageous
CSM or CSPO Certified is preferred
Location:-Gurgaon
Currently WFH
Exp with Product based organisation only
Exp Required:- 3 to 9 yrs
Responsibilities
- Work with a talented team to invent, design and build software that is stable and perform ant
- Primary role will be quality and timely delivery of the application/ feature/ module your team will be working on
- Adopt and execute good design philosophy and code writing practices
- Ensure the code goes through rigorous tests and quality checks before deployment.
- Work with other software engineers and database engineers to set excellent development practices and deliver innovative changes in new and existing products.
- Be hands-on technical, thus, leading by example using web, mobile and database technologies.
- Work on project ideas with customers, stakeholders and peers
- Be actively involved in code review process, design discussions, team planning
Basic Qualifications
- Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline
- Experience in software design and development
- Proficiency with at least one Object Oriented language (e.g. Java)
- Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis
- A strong track record of project delivery for large, cross-functional projects
- Experience with building high-performance, highly available and scalable distributed systems
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.










