
- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling

About Fraazo
About
Connect with the team
Similar jobs
JOB DETAILS:
- Job Title: Lead DevOps Engineer
- Industry: Ride-hailing
- Experience: 6-9 years
- Working Days: 5 days/week
- Work Mode: ONSITE
- Job Location: Bangalore
- CTC Range: Best in Industry
Required Skills: Cloud & Infrastructure Operations, Kubernetes & Container Orchestration, Monitoring, Reliability & Observability, Proficiency with Terraform, Ansible etc., Strong problem-solving skills with scripting (Python/Go/Shell)
Criteria:
1. Candidate must be from a product-based or scalable app-based start-ups company with experience handling large-scale production traffic.
2. Minimum 6 yrs of experience working as a DevOps/Infrastructure Consultant
3. Candidate must have 2 years of experience as an lead (handling team of 3 to 4 members at least)
4. Own end-to-end infrastructure right from non-prod to prod environment including self-managed
5. Candidate must have Self experience in database migration from scratch
6. Must have a firm hold on the container orchestration tool Kubernetes
7. Should have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet
8. Understanding programming languages like GO/Python, and Java
9. Working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.
10. Working experience on Cloud platform -AWS
11. Candidate should have Minimum 1.5 years stability per organization, and a clear reason for relocation.
Description
Job Summary:
As a DevOps Engineer at company, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.
Job Responsibilities:
● Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
● Codify our infrastructure
● Do what it takes to keep the uptime above 99.99%
● Understand the bigger picture and sail through the ambiguities
● Scale technology considering cost and observability and manage end-to-end processes
● Understand DevOps philosophy and evangelize the principles across the organization
● Strong communication and collaboration skills to break down the silos
Job Requirements:
● B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience
● Minimum 6 yrs of experience working as a DevOps/Infrastructure Consultant
● Must have a firm hold on the container orchestration tool Kubernetes
● Must have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet
● Strong problem-solving skills, and ability to write scripts using any scripting language
● Understanding programming languages like GO/Python, and Java
● Comfortable working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.
What’s there for you?
Company’s team handles everything – infra, tooling, and self-manages a bunch of databases, such as
● 150+ microservices with event-driven architecture across different tech stacks Golang/ java/ node
● More than 100,000 Request per second on our edge gateways
● ~20,000 events per second on self-managed Kafka
● 100s of TB of data on self-managed databases
● 100s of real-time continuous deployment to production
● Self-managed infra supporting
● 100% OSS
Location: Makarba, Ahmedabad
Job Type: Full-time
Job Role
We are looking for a creative and detail-oriented Junior Graphic Designer to join our team. The ideal candidate will support our marketing, branding, and design projects by creating visually appealing graphics for digital and print platforms. You will work closely with senior designers, marketers, and other team members to deliver high-quality designs that align with our brand identity.
Key Responsibilities
- Assist in designing and producing marketing materials, including social media creatives, brochures, banners, infographics, and presentations.
- Collaborate with the design and marketing team to develop creative concepts and layouts.
- Edit and refine existing design templates to fit project needs.
- Ensure consistency in branding across all platforms and materials.
- Work with feedback from senior designers and team members to improve designs.
- Keep up-to-date with the latest design trends, tools, and techniques.
- Assist in preparing final artwork files for production (print and digital).
Requirements
- Bachelor’s degree or diploma in Graphic Design, Visual Arts, or a related field (or equivalent experience).
- Proficiency in design software such as Adobe Photoshop, Illustrator, InDesign, Canva, or similar tools.
- Basic understanding of typography, color theory, and layout design.
- Strong attention to detail and ability to meet deadlines.
- Good communication skills and a willingness to learn and take feedback.
- A portfolio showcasing design skills (academic, freelance, or internship projects accepted).
- Experience with tools like Figma or Adobe XD.
- Familiarity with social media marketing or digital campaigns.
What We Offer
- Opportunity to learn and grow under the guidance of experienced designers.
- Creative and collaborative work environment.
- Exposure to real-world projects across diverse industries.
- Career growth opportunities within the company.
We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.
Key Responsibilities:
- Drive franchise sales and onboard new franchise partners across India.
- Present the franchise model and conduct multiple meetings to close deals.
- Handle end-to-end legal documentation and ensure timely agreement signings.
- Manage complete setup of franchise stores, ensuring seamless execution.
- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.
- Collaborate with the marketing team to align franchise sales efforts with promotional activities.
- Provide regular progress reports to the Chief Executive Officer.
- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.
Qualifications & Skills:
- Proven experience in franchise sales or a similar role.
- Strong understanding of franchise models, ROI, and break-even analysis.
- Excellent communication, negotiation, and relationship-building skills.
- Proficiency in handling legal documentation and agreements.
- Ability to work under pressure and achieve sales targets.
- Willingness to travel extensively.
- Strong organizational and project management abilities.
Job Title: 3D Developer (C#)
Experience: 2–3 Years
Job Type: Full-Time
Job Summary:
We are seeking a passionate and skilled 3D Developer with 2–3 years of experience in C# development and 3D graphics programming for web and desktop platforms. The ideal candidate will have hands-on experience with 3D engines, rendering techniques, and interactive graphics applications.
Key Responsibilities:
- Design, develop, and maintain 3D applications for web and desktop platforms using C#.
- Implement real-time rendering techniques and optimize performance across platforms.
- Integrate 3D models, animations, and assets into interactive environments.
- Collaborate with designers, artists, and other developers to deliver immersive user experiences.
- Debug and troubleshoot issues related to graphics, performance, and cross-platform compatibility.
- Stay updated with the latest trends in 3D development and contribute to innovation.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Game Development, or related field.
- 2–3 years of professional experience in C# development.
- Strong understanding of 3D graphics concepts (geometry, lighting, shading, textures).
- Experience with 3D engines such as Unity3D, Unreal Engine, OpenGL, DirectX, or WebGL.
- Familiarity with cross-platform development tools and frameworks.
- Knowledge of asset pipelines and 3D modeling tools (e.g., Blender, Maya, 3ds Max).
- Good problem-solving skills and attention to detail.
- Ability to work independently and in a team environment
- Experience with Web Assembly or Emscripten for web-based 3D applications.
- Exposure to AR/VR technologies.
- Knowledge of shaders and GPU programming.
- Familiarity with Agile development methodologies.
Company: Barcadly Services (www.barcadlyservices.com)
Job Title: Android Developer
About Us:
Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.
We strongly support and follow the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.
After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.
Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena.
Position Overview:
The Android Developer will be responsible for the development, maintenance, and enhancement of applications aimed at a vast number of diverse Android devices. The role involves working alongside other developers, designers, and business analysts to create and optimize mobile applications, ensuring they are user-friendly, performant, and in line with the company's goals and user needs.
Key Responsibilities:
- Application Development: Design and build advanced applications for the Android platform.
- Collaboration: Work with cross-functional teams to define, design, and ship new features.
- Testing: Conduct unit-testing for robustness, including edge cases, usability, and general reliability.
- Bug Fixing: Identify and correct bottlenecks and fix bugs to improve application performance.
- Code Maintenance: Maintain code quality, organization, and automatization.
- Continuous Improvement: Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Documentation: Write clear, concise, and comprehensive documentation for ongoing projects.
- User Feedback: Gather and address user feedback promptly to improve application performance and user experience.
- Compliance: Ensure applications comply with company policies and regulatory standards.
Required Qualifications:
- Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
- Experience: Proven software development experience and Android development skills.
Technical Skills:
· Good experience in React Native (0 - 1 years)
· Must have knowledge of building Ul in React Native
· Must have knowledge of CSS property.
· Must have good knowledge of class and functional components.
· Must have knowledge of 3rd party module integration in React Native,
· Knowledge of Redux state management library • Familiarity with code versioning tools such as Github
· Knowledge of deploying apps on the Apple store and PlayStore.
· Excellent Communication and teamwork skills.
· Knowledge of integration of native android/iOS modules in react native.
· Knowledge of typescript and latest ES features
· Knowledge of React native Ul library (react native paper, react native element, native base).
Preferred Qualifications:
- Additional Experience: Experience with React.js, React Native.
- Portfolio: Previous apps published on Google Play Store
- Framework Knowledge: Experience with Android Jetpack components.
By detailing the key responsibilities, qualifications, and working conditions, this position overview aims to attract skilled Android developers who are passionate about creating high-quality mobile applications and contributing to a dynamic team environment.
Roles and Responsibilities :
- Design and implementation of the overall web architecture
- Pixel-perfect implementation and integration of our approved user interface
- Design and construction of REST API
- Build efficient, testable, and reusable PHP modules
- Design and deployment of database
- Integration of data storage solutions including various databases, blob stores, key-value pairs, etc.
- Solve complex performance problems and architectural challenges
- Ensuring the entire stack is designed and built for speed and scalability
- Design and implementation of continuous integration and deployment
- Handle overall website deployment and build process
- Work closely with different stakeholders to both develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
- 3-5 years of experience in web development and coding within a cross-disciplinary environment
- Good at writing HTML, CSS,Bootstrap and JavaScript. Being up on the latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum)
- Good experience in JQuery, JavaScript
- Must have exp. on PHP, MYSQL, MVC, Linux, logging, Unit testing, Subversion, Restful/soap
- Experience with Source Control tools (Subversion
- Expert in back-end programming language PHP with Laravel framework and IDE
- Good experience in JQuery, JavaScript.
- ReactJS, AngularJS or VueJS would be preferred
- Experience with Source Control tools (Subversion)
- Ideally, familiarity with CSS preprocessors, bundlers, and associated languages/ syntaxes/ libraries
- Database design and management with No-SQL, Mysql, including being up on the latest practices and associated version
- Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
- Excellent communication and teamwork skills
- Familiarity with a relevant and globally supported framework both front-end and back-end
- Thorough understanding of user experience and possibly even product strategy
- Experience implementing testing platforms and unit tests
- Proficiency with version control system preferred Git
- Appreciation for clean and well-documented code
- Experienced in full web development life cycle from requirements gathering to Server management and deployment for the relevant environment
- WordPress Experience is a plus.
- Understanding of SEO principles.
Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
Be actively involved in SEO efforts (keyword, image optimization etc.)
Prepare online newsletters and promotional emails and organize their distribution through various channels
Provide creative ideas for content marketing and update website
Collaborate with designers to improve user experience
Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,WebTrends etc.)
Acquire insight in online marketing trends and keep strategies up-to-date
Maintain partnerships with media agencies and vendor.
A PHP developer is responsible for writing server-side web application logic. PHP developers usually develop back-end components, connect the application with the other (often third-party) web services, and support the front-end developers by integrating their work with the application.
Good candidates for this position possess a strong knowledge of PHP coding and web-based applications and a good understanding of software creation and website integration.
Writing clean, fast PHP to a high standard, in a timely and scalable way Producing detailed specifications
Troubleshooting, testing, and maintaining the core product software and databases
Knowledge of Ajax, jQuery, and MySQL. Problem Solving
The candidate must have 2+ years of experience in Web development.
The preferred location of the candidates is Kerala (Kannur)
Should have knowledge of CodeIgniter or Laravel
Krafty Solutions is looking for an enthusiastic, energetic, young-minded mobile application developer who take pride in the work they do.
Krafty Solutions is a product design and development studio where you will learn a lot in your field by working in a very friendly environment. An opportunity will be given based on your preference.
About You
If you're the guy who has a strong bias for making things happen, always wears a smile on your face, with a proactive attitude then we would like to meet you. You will work closely with your team leader who will help you to learn new things as well as resolve your doubts. If you're interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
Knowledge
- Strong knowledge of OOP, Java and Android SDK.
- Experience in RESTful, JSON and XML parsing, SQLite, Push Notification, Payment Gateway Integration, In app Purchase
- Experience of integrating third-party libraries.
- Hands on with Kotlin, Android-KTX libraries and Unit testing (Junit, Espresso, Mockito, Firebase Test-case)
- Hand on experience on Android UI Development (Material Design Component), multiple device resolution support, landscape and tablet support, multi-language & RTL support in layout.
- Understanding of App Lifecycle, Activity, Fragment, Background Service, Broadcast, Gradle, Memory management, Threading etc.
- Understanding of architecture design patterns like MVP and/or MVVM
- Android jetpack component(Room, DataBinding, LifeCycle, LiveData, Navigation, Paging, ViewModel, WorkManager)
- Proficient understanding of code versioning tools (e.g. GIT)
- Data binding library, constraint layout, RxJava concepts,
- Experience with publishing app on Google Play Console and managing the app lifecycle
- GraphQL knowledge is a plus
Responsibilities and Duties
- Overall responsibility and accountability for Android App
- Hands-on coding, systems analysis, design, and delivery of projects assigned.
- Overall App Design - code, performance, security, size
- Deliver new features, execute on the roadmap and plan for the future.
- Convert app requirements into actionable and tangible items for all stakeholders
- Release planning and timely integration with other stakeholders (product, backend, frontend, ui/ux etc)
- Proactive ANR, other crash fixes etc
- Continuously discover, evaluate, and implement new technologies to maximize development/performance etc
- Improve product quality through code reviews, writing effective unit tests, and collaborating with QA
Key Skills
- Kotlin, Java, RxKotlin, RxJava, Android SDK, Android Studio, Git Required
- Education - B.E/ B.Tech/BCA/MCA/MSc IT degree in Computer Science, Engineering or a related subject
- Experience - 3-6 yrs
Benefits
- Great Company Culture - A relaxed, friendly and positive company culture with a dynamic young team
- Work-Life Balance - Genuine work/life balance served at Krafty.
- A Well Earned Rest - You will get 11 paid public holidays as well as 12 paid leaves. So, a total of 23 HOLIDAYS
- Flexible working hours - Reaching late at the office would never be an issue for you. Fully remote culture
- Weekends Off - Saturday & Sunday Fixed Off
We are looking for a passionate PMO Lead to be part of Enterprise PMO which responsible for the entire organization support function on compliance , adherence and Governance of Standards, Operations, Policies and Procedures. We are looking for very dynamic and energetic PMO Lead to drive the delivery governance and excellence as per Business Objectives. Looking of people with high level accountability and ownership to drive the things for very fast growing start-up services company in India.
The ideal candidate for this position will have at least 8
years of program management office (PMO) with an ability to think tactically as well as strategically while leading cross functional teams in a matrixed environment. He is single point of contact for Delivery PMO and Process Governance. The primary goal of this candidate is to achieve benefits from standardizing and following project management policies, processes, and methods to be leveraged by multiple project owners. The candidate should have the ability to provide a decision support information for stakeholders (including executives) to make appropriate decisions. The candidate should also could underpin the project delivery mechanisms ensuring that all business change in an organization is managed in a controlled way.
Responsibilities:
- Transparency: providing information with a single source of the truth. Information should be relevant and accurate to support effective decision-making by stakeholders (including senior management).
- Reusability: stopping project teams from reinventing the wheel by being a central point for lessons learned templates and best practice.
- Delivery : making it easy for project teams to do their jobs by reducing bureaucracy, mentoring and process compliance. This includes the better coordination between two of delivery teams (One time Implementation and Managed Services) and other cross functional teams for SOP compliance and adherence.
- Governance: ensuring that communication to different stakeholders (including senior management) & decisions are taken by the right people , based on the right information presented. The governance role can also include audit or peer reviews, developing project and program structures, Standard Operating Procedures and ensuring accountability including of Information Security Management System as per ISO standards.
- Traceability: providing the function for managing documentation, project history and organizational knowledge.
- Create, Maintain and Own the PMO Delivery and Process Governance Metrics which includes Project Financials, Task and Ticket Metrics, Process KPI, Process Improvements, Delivery Governance and Excellence
Skills
- Gathering data about project progress and producing reports
- Developing standards and processes
- Encouraging (or enforcing where necessary) the use of those standards and processes
- Delivering training and mentoring Delivery and Process Governance PMO members and lead the team.
- Managing dependencies across multiple projects across delivery team
Requirements
- MBA in Project/Operations/Systems/MIS or MCA Or equivalent
- 8-12 years’ experience in Service Desk/PMO environment, in a fast-paced though structured environment
- Strong Process and Agile Project Methodologies knowledge for managing multiple projects
- Superior verbal, written and interpersonal communication skills with both technical and non-technical audiences.
- Reporting on financial information such as Project Profitability, Claims and Invoicing
- Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Zoho Projects & Desk or JIRA
- Identify and analyze opportunities and make tactical/strategic recommendations
- Hands on project management approach that includes a proven track record of project/program execution
- Need to have good understanding Competencies (AWS) and Industry specific foundations (ISMS, ISO 27001, GDPR)
- Ability to quickly switch tasks, multi-task, be highly organized and detail oriented.
- Ability to adapt communication style to effectively work with multiple levels within an organization
- Experience preparing high visibility, executive level presentation materials












