Customer Support Executive

Experience Level: 5+ years in Software Development and Team Leadership

Job Summary:

We are looking for an experienced and highly skilled Project Leader/Team Leader with a strong background in server management, full-stack development using React, Node.js, and PHP. The ideal candidate will have a proven track record of leading teams, managing complex projects, and delivering high-quality software solutions on time. You will be responsible for overseeing the development team, guiding the technical direction, and ensuring optimal performance of servers and web applications.

Key Responsibilities:

Lead and manage a team of developers in full-stack development projects.

Oversee server management including setup, optimisation, monitoring, and troubleshooting.

Ensure the timely delivery of software projects while maintaining high coding standards.

Collaborate with cross-functional teams including designers, DevOps, and QA engineers to ensure seamless project execution.

Provide technical guidance and mentorship to team members in Reactjs, Node.js, PHP and Python.

Manage project scope, timelines, and resource allocation.

Ensure proper documentation and version control practices.

Review code for quality, scalability, and security.

Identify and mitigate risks in projects and propose solutions to technical challenges.

Stay up-to-date with emerging technologies and best practices in server management and software development.

Technical Expertise:

Solid experience in React.js and Node.js for full-stack web development.

Proficiency in PHP and working with popular PHP frameworks (e.g., Laravel, Codeigniter, Core).

Strong understanding of server management (Linux)

, cloud platforms (AWS, Azure, etc.), and database management (MySQL, MongoDB, etc.).

Experience with version control systems (e.g., Git).

Familiarity with containerization (e.g., Docker) and CI/CD pipelines.

Strong problem-solving skills and debugging expertise.

Leadership and Communication:

Proven experience leading software development teams.

Strong project management skills, including Agile/Scrum methodologies.

Excellent communication and interpersonal skills for cross-team collaboration.

Ability to mentor and guide junior developers, fostering a positive and productive work environment.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Minimum of 5 years of hands-on experience in software development with a focus on React.js, Node.js, and PHP.

Minimum of 2 years of experience in a leadership or managerial role.

Certification in Project Management (PMP, Agile, or equivalent) is a plus.

Qualifications

• Proven experience in sales, preferably in the fintech or technology industry
• Strong knowledge of financial products, services, and industry trends
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Demonstrated track record of meeting or exceeding sales targets
• Self-motivated and driven to achieve results
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Bachelor's degree in business, finance, or a related field
• Proficiency in using CRM software and sales tools

Job Description:

§ Understanding client requirements & functional specifications.

§ Developing and maintaining dynamic websites and web applications.

§ Ensuring fool proof performance of the deliverable.

§ Coordinating with co-developers and other related departments.

§ Sending regular updated about the project status

Desired Candidate Profile:

· Proficient knowledge of a back-end programming language - one or more from Python, JavaScript, NodeJS

· Proficient knowledge of back-end server frameworks - Flask

· Proficient knowledge in handling any from JSON, XML & YAML

· Databases: MongoDB

· Proficient In configuring backend in Nginx Server

· Experience in building the API services from scratch - Project structuring, setting up environment objects, build reusable components, etc,

· IDE: Visual Studio Code, PyCharm Notepad++.

· Should have excellent written & oral communication skills (English)

· Must have the capacity to work independently and also as a part of a team

Responsibilities -

• Working closely with the manager or assigned inside-sales rep, and completing all allocated tasks.
• Conducting desktop research, gathering prospect information through LinkedIn or using tools on the Web.
• Observing and carrying out inside sales processes.
• Joining sales calls and helping them in recording main points.
• Research and generate lists of potential customers or companies.
• Provide input on customer briefs and help sales rep with presentations.

Requirements -

• Good Communication skills both written and verbal and the ability to build genuine rapport
• Fluency in English with strong verbal and written communication
• Passionate about sales and willing to learn new things.
• Ability to work in a fast-paced team environment
• Experience with PowerPoint, Word, and Excel preferred.
• A Master's Degree is preferable.
• Superb interpersonal skills.
• A professional appearance.

Benefits -

• Work on increasingly challenging and engaging real-world projects
• Gain hands-on experience in each stage of the sales funnel
• Collaborate with experienced sales professionals.

Job ID: RP1041

Job Location: Chennai (After Pandemic)

Expected joining within a week

Required Experience: 5 to 8 years

• Good at UI framework with AEM skills knowledge
• 4+ plus years of experience with Adobe
• Must be available to join within a week

About Us:

Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming.

At Alyve Health, we are building an AI powered digital health ecosystem which helps our members achieve outcomes. This is an opportunity to be a part of the founding team and work with senior founders who come from excellent professional pedigree. More importantly, this is an opportunity to significantly impact our members’ lives.

Work @ Alyve Health
In our prospective hires, we not only look for technical skills but also a culture fit. Everything we do is targeted at improving health outcomes of our customers – we are obsessed with this one thing and it guides all our decision making. We have no “pryamids” – if you join us, you will be trusted with the same information and degree of freedom that our founders have. We are a team of do-ers and creators. Finally, we take a lot of pride in having the courage to do things which perhaps nobody else would have done in the past; we look to innovate every minute of every day and decide boldly as well as quickly.

Your responsibilities:
• Working on end-to-end product development, from conceptualisation stage till the final product release
• Design and develop overall web app architecture
• Ensuring timely and continuous integration and deployment
• Ensuring responsiveness and efficiency of application
• Troubleshoot, debug and upgrade software as and when required
• Ensure complete and proper documentation of the product features and releases
• Adhere to the industry best practices, and ensure all data security and data protection measures are met
Develop responsive applications compliant with multiple browsers, platforms and devices

We look for:
• Experience in building web views and apps for Android & iOS platforms using any of the following tools/technologies- MEAN/MERN Stack, JQuery , CSS3, SCSS, Bootstrap, HTML, HTML5, XML, JSON, Angular JS, JQuery, Mobile, Android SDK with Android Studio, XCode, Swift framework etc.
• Possess working knowledge of web and mobile UX/UI. Adhere to design systems and apply to coded pages, screens and states
Experience in developing customer facing mobile web applications in Health-Tech space will be added advantage.

• 6+ years of experience in software design, development and deployment 
• Must have extensive experience in architecture, design and development on .NET framework, C#, WPF
•  Must have experience of relational database such as My SQL and MS SQL Server
• Must have experience in Web Services, SOAP, TCP
• Must have excellent experience in debugging, Problem Solving and root cause analysis 
• Must have experience on writing Nunit test cases
•  Exposure to new tech stacks: AI, ML, BigData, Cloud, Broker Engine, Rule Engine, Report Builder
•  Strong exposure to Mean Stacks (Mongo, Express, Angular, Node and React for simple and scalable full stack applications)
• Should have good experience of creating designs & design patterns.
• Lead and Mentor the team technically