
- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling

About Fraazo
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Must have very good experience in Java development.
Must have a very good understanding of data structure & algorithms.
Must be very good at coding & problem solving skills.
Must be very good in multithreading, Collections, OOPS concepts.
Good to have experience in Java 8.

What you'll do:
· Perform complex application programming activities with an emphasis on mobile development: Angular, ionic, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more
· Assist in the definition of system architecture and detailed solution design that are scalable and extensible
· Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible
· Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework
· Become a subject matter expert for our mobile applications
· Deliver amazing solutions to production that knock everyone’s socks off
· Mentor junior developers on the team
What we’re looking for:
· Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.
· A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.
· A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.
· Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.
· Flexible and willing to accept change in priorities, as necessary
Preferred Qualifications:
· Proficient with Apache Cordova framework
· Built or maintained custom Cordova plugin
· Demonstrable knowledge of native coding background in iOS
· Understanding of Apple certificate and profile management
· Experience developing and deploying applications within Kubernetes based containers
· Experience in Agile and SCRUM development techniques
Company : Barcadly Services (www.barcadlyservices.com)
Job Title: Ads manager(SEM Executive)
Overview:
As an Ads Manager, you will be responsible for planning, executing, and optimizing advertising campaigns across various channels to increase brand awareness, drive traffic, and generate leads and sales. You will work closely with the relevant departments to ensure that all advertising initiatives are aligned with the overall marketing strategy and goals.
Key Responsibilities:
• Develop and execute advertising campaigns across various channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.
• Conduct research to identify target audiences and develop audience personas for ad targeting.
• Create and manage ad campaigns, including ad copy, ad creatives, and targeting options.
• Monitor and optimize ad performance to ensure maximum return on investment.
• Conduct A/B testing and other experiments to improve ad performance.
• Collaborate with the content team to develop ad creatives and landing pages that align with the overall marketing strategy.
• Provide regular reporting and analysis of ad performance to stakeholders.
• Stay up-to-date with industry trends and best practices to ensure that our ad strategies remain effective.
Requirements:
• Bachelor's degree in marketing, business, or a related field.
• Relevant experience in ad management.
• Strong understanding of various advertising channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.
• Experience with ad targeting options, such as audience segmentation and retargeting.
• Familiarity with ad tracking and reporting tools, such as Google Analytics, Facebook Ads Manager, and LinkedIn Campaign Manager.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical skills and attention to detail
Why join Us?
-Exciting projects
-collaborative work environment.
-oppournities for Career growth.

We build a cloud-based business platform where manufacturers & traders can network with each other and discover trusted buyers and suppliers on the network. Our team consists of generalist engineers who work on building modern websites (SPA & Isomorphic), mobile apps for Android & iOS, REST APIs and servers, internal tools, and infrastructure for all our users.
What do I need?
Graduation/Post-Graduation in any stream (Mandatory Pedegree)
2-5 years experience in Product Management in any company Strong in data analysis with hands on experience in MS Excel and SQL
Strong problem solving skills and willingness to roll up one's sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization
Willingness to learn and read about new technologies
Product Management, Product Strategy, Analytical Skills, Data Analytics, SQL, MS-Excel, Microsoft Excel, Innovation and Product innovation What will I be doing?
Take ownership of key company metrics assigned to him/her such as Retention, Activation, Growth Regularly interact with customers, customer success team and industry experts to come up with ideas to drive their metrics
Be very proficient in studying and analysing the usage and product data to understand customer behaviour
Work closely with the technology team to ensure their ideas are quickly tested in production environment with frequent iterations Ensure successful ideas get implemented in the product in a scalable and optimized manner
Assesses market competition by comparing the company's product to competitors' products
Work closely with the Growth Team to understand the type of customers we are targeting and their needs and If required, PM can help the growth team in fine tuning the target market and buyer profiles
Work closely with the Customer Success Team to ensure customer delight and success
Identify growth hacks to exponentially increase product usage and adoption by delivering more value to customers
2-3 years in core product
Pedegree is must (IIT, IIM)
B2C
Fintech
Journey from Product Analyst to product manger
Bussiness side growth


The Role
This role is anything but conventional- It is an opportunity to define and execute our plans and make an impact on the development of millions of children.
As our tech lead, you will work closely with the founders to crystallize and own the product roadmap and then, to bring the product vision to life through simple, elegant design & code that delights users.
You will be the key architect of the product and will help the engineering team build and maintain the product across mobile and web.
You will own development and delivery of the code- including analysis, optimization and debugging.
Key Skills
3-6 years of experience with backend and frontend web-based application development
2+ years of experience with React / Redux + HTML/CSS
2+ years of experience with Python
Have some experience with databases (SQL, MongoDB)
Have created meaningful APIs and models that are flexible and scalable
About You
You will thrive in this role at KinderPass if you:
- Have a passion for our mission to re-imagine child health and development
- Have the drive to be part of building something new - to learn, to work hard, to be your best self and to adapt to the constant change and evolution of a start-up.
- Enjoy autonomy and flexibility but can work well in a team
- Count Ownership and Reliability as your key strengths
- Can communicate effectively


About us:
Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions.
Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.
Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O.
Requirement:
We are looking for a Software Engineer who will develop, record and maintain cutting edge applications for Shiprocket Platform.
Key Responsibilities
- Build innovative, state-of-the-art applications which have to perform at scale
- Prepare and maintain all applications utilizing standard development tools
- Develop backend data services and contribute to increase existing APIs
- Ability to act individually in a complex and fast paced environment
- Closely work with the Product and QA teams to ensure smooth delivery
- Participate in solution designing with Tech leads and Systems Architects
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keep project manager well informed of the status of development efforts
- Keep abreast of new trends and best practices in web development
Skills:
- Great people skills to closely work with other teams.
- Strong in establishing systems & processes
- Expertise in Laravel or GoLang, MySQL and Git
- Thorough in Object oriented concepts
- Knowledge of restful Web services
- Understanding of web applications
- Working knowledge of one or more caching, queuing systems in desirable
- Excellent problem solving
- Can do attitude
- Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation
- To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.
- To actively engage yourself to collect inventory, stocks and work reports of the distributor in a
daily/weekly basis.
- To look after smooth functioning and supply chain of the authorized distributor under your
periphery.
- To oversee sales executive schedule and plan them accordingly.
- To facilitate cross-functional communications among project stakeholders.
- To actively engage yourself with core marketing policies required for business development.
- To look after the grievances and claims arising from time to time maintaining proper
coordination with the company.
- To actively follow other marketing strategies and instructions as and when instructed by the company.


Job description
Responsibilities and Duties
- Works with product, project, and engineering teams to deliver products on the schedule
- Collaborates with Engineering and QA to resolve bugs.
- Leads native iOS app development by converting ideas, designs, and requirements into concrete, stable
- Production builds.
- Consistently delivers complex, well backed and bug-free products in time
- Consistently takes well thought technical/design decisions
- Develops and communicates technical processes, standards, and best practices to the team
Qualifications and Skills
- 3-5 years in the design and development of mobile applications on the iOS platform using SWIFT.
- Social auth.
- Firebase integration (login, push notification, analytics, etc)
- Offline storage
- Architecture (mvp,mvc or mvvp)
- json and rest api
- Test automation app releases
- App store pushing experience (at least published 1-2 apps)
- Good experience on git.
- An understanding of iOS design patterns/coding conventions, Apple s Human Interface Guidelines, and
- App Store Review Guidelines.
Benefits
5 days working
Morning Snacks
Global Project location
Health Insurance


Job Description
We are looking for a highly capable machine learning engineer to optimize our deep learning systems. You will be evaluating existing deep learning (DL) processes, do hyperparameter tuning, performing statistical analysis (logging and evaluating model’s performance) to resolve data set problems, and enhancing the accuracy of our AI software's predictive automation capabilities.
You will be working with technologies like AWS Sagemaker, TensorFlow JS, TensorFlow/ Keras/TensorBoard to create Deep Learning backends that powers our application.
To ensure success as a machine learning engineer, you should demonstrate solid data science knowledge and experience in Deep Learning role. A first-class machine learning engineer will be someone whose expertise translates into the enhanced performance of predictive automation software. To do this job successfully, you need exceptional skills in DL and programming.
Responsibilities
-
Consulting with managers to determine and refine machine learning objectives.
-
Designing deep learning systems and self-running artificial intelligence (AI) software to
automate predictive models.
-
Transforming data science prototypes and applying appropriate ML algorithms and
tools.
-
Carry out data engineering subtasks such as defining data requirements, collecting,
labeling, inspecting, cleaning, augmenting, and moving data.
-
Carry out modeling subtasks such as training deep learning models, defining
evaluation metrics, searching hyperparameters, and reading research papers.
-
Carry out deployment subtasks such as converting prototyped code into production
code, working in-depth with AWS services to set up cloud environment for training,
improving response times and saving bandwidth.
-
Ensuring that algorithms generate robust and accurate results.
-
Running tests, performing analysis, and interpreting test results.
-
Documenting machine learning processes.
-
Keeping abreast of developments in machine learning.
Requirements
-
Proven experience as a Machine Learning Engineer or similar role.
-
Should have indepth knowledge of AWS Sagemaker and related services (like S3).
-
Extensive knowledge of ML frameworks, libraries, algorithms, data structures, data
modeling, software architecture, and math & statistics.
-
Ability to write robust code in Python & Javascript (TensorFlow JS).
-
Experience with Git and Github.
-
Superb analytical and problem-solving abilities.
-
Excellent troubleshooting skills.
-
Good project management skills.
-
Great communication and collaboration skills.
-
Excellent time management and organizational abilities.
-
Bachelor's degree in computer science, data science, mathematics, or a related field;
Master’s degree is a plus.
Java Developer
Responsibilities
● Design and development of RESTful Web Services.
● Hands on database experience (Oracle / PostgreSQL / MySQL / SQL Server).
● Hands on experience with developing web applications leveraging Spring Framework.
● Hands on experience with developing microservices leveraging Spring Boot.
● Knowledge in Application Server Tomcat.
● Continuous Integration tools (Jenkins).
● Ability to communicate effectively in English, with good verbal and written skills.
● Strong believer and follower of SDLC principles with an emphasis on Quality & Standards
based
● development.
What we need
● 7+ years of experience in Java/J2EE technologies
● Core Java
● Spring Framework
● Spring DI, Spring AOP, Autowiring
● Spring Boot, Kafka
● Spring ORM / Spring Data JPA
● Willing to learn technology/domain on demand basis
● Good team interactions.

