
- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling

About Fraazo
About
Connect with the team
Similar jobs
Role Overview:
As a Database Administrator, you will be responsible for the full lifecycle management of our MySQL or PostgreSQL database systems. This includes installation, configuration, performance tuning, security implementation, backup and recovery, and proactive monitoring. You will ensure the reliability, availability, and security of our database infrastructure, supporting our internal operations and client projects.
Job Responsibilities
- Installation and configuration of database software across diverse operating systems.
- Designing efficient physical database models derived from logical designs and application specifications, along with configuring database servers according to best practices and workload requirements.
- Establishing and implementing robust backup and recovery strategies tailored to data volatility and application availability needs.
- Implementing comprehensive security measures at the OS, database, and network levels to ensure authorized data access and maintain a rigorous security infrastructure with auditing capabilities for compliance.
- Fine-tuning hardware/VM resources for optimal database performance.
- Proactive monitoring of the database environment, including performance optimization through adjustments to data structures, SQL, application logic, or the DBMS subsystem.
- Configuration and implementation of database replication technologies (e.g., Master-Slave, Master-Master, Log Shipping, Mirroring, Always On).
- Automation of routine DBA tasks utilizing scripting languages such as Shell, PowerShell, Python, or GO.
- Proficiency in writing general SQL queries.
- Setting up comprehensive monitoring solutions for databases (OS and database levels) using custom scripts or third-party monitoring tools.
- Basic Cloud platform knowledge (AWS/GCP/Azure)
Qualification
Experienced DBA (4-8 years) with deep expertise in MySQL or PostgreSQL architecture, configuration, and management.
Proficient in SQL, backup/recovery, security implementation, performance tuning, and replication for both systems.
Skilled in scripting (e.g., Shell, Python) and Linux, possessing strong problem-solving, communication, and teamwork abilities with a proactive approach.
A relevant Bachelor's degree in Computer Science, Information Technology, or a related field.
We identify better ways of doing things.
Solver? Absolutely. But not the usual kind. We are searching for the architects of the
audacious & the pioneers of the possible. If you are the type to dismantle assumptions,
re-engineer ‘best practices,’ and build solutions that make the future possible NOW,
then you are speaking our language.
➔ Improver. Solver. Futurist.
➔ Great sense of humor.
➔ ‘Possible. It is.’ Mindset.
➔ Compassionate collaborator. Bold experimenter. Tireless iterator.
➔ Natural creativity that doesn’t just challenge the norm, but solves to design what’s better.
➔ Thinks in systems. Solves at scale.
This Isn’t for Everyone. But if you’re the kind who questions why things are done a
certain way—and then identifies 3 better ways to do it — we’d love to chat with you.
Javascript, Callback, Async, Promise, Experience in writing restful APIs, Javascript, Nodejs, ReactJs, MySQL.
Immediate Joiner
Please note that salary will be based on experience.
Job Title: Full Stack Engineer
Location: Bengaluru (Indiranagar) – Work From Office (5 Days)
Job Summary
We are seeking a skilled Full Stack Engineer with solid hands-on experience across frontend and backend development. You will work on mission-critical features, ensuring seamless performance, scalability, and reliability across our products.
Responsibilities
- Design, develop, and maintain scalable full-stack applications.
- Build responsive, high-performance UIs using Typescript & Next.js.
- Develop backend services and APIs using Python (FastAPI/Django).
- Work closely with product, design, and business teams to translate requirements into intuitive solutions.
- Contribute to architecture discussions and drive technical best practices.
- Own features end-to-end — design, development, testing, deployment, and monitoring.
- Ensure robust security, code quality, and performance optimization.
Tech Stack
Frontend: Typescript, Next.js, React, Tailwind CSS
Backend: Python, FastAPI, Django
Databases: PostgreSQL, MongoDB, Redis
Cloud & Infra: AWS/GCP, Docker, Kubernetes, CI/CD
Other Tools: Git, GitHub, Elasticsearch, Observability tools
Requirements
Must-Have:
- 2+ years of professional full-stack engineering experience.
- Strong expertise in either frontend (Typescript/Next.js) or backend (Python/FastAPI/Django) with familiarity in both.
- Experience building RESTful services and microservices.
- Hands-on experience with Git, CI/CD, and cloud platforms (AWS/GCP/Azure).
- Strong debugging, problem-solving, and optimization skills.
- Ability to thrive in fast-paced, high-ownership startup environments.
Good-to-Have:
- Exposure to Docker, Kubernetes, and observability tools.
- Experience with message queues or event-driven architecture.
Perks & Benefits
- Upskilling support – courses, tools & learning resources.
- Fun team outings, hackathons, demos & engagement initiatives.
- Flexible Work-from-Home: 12 WFH days every 6 months.
- Menstrual WFH: up to 3 days per month.
- Mobility benefits: relocation support & travel allowance.
- Parental support: maternity, paternity & adoption leave.
Our growing company is in need of an experienced and resourceful Technical support engineer responsible for the sales of retail products, services, and goods to customers. Guide the buyer's journey, helping convert prospects and closing deals. We’re searching for professionals that have a solid track record of creating long-term value for organizations.
We’re looking for executives who are customer-obsessed and ready to solve the changing needs of our clients. Candidates should have strong communication skills, experience in selling IT products to corporate and Government agencies.
This Recruitment is Specially for Physically Handicapped and Female Candidates belongs to a poor family.
Designation: Graphics and Simulation Engineer
Experience: 3-15 Yrs
Position Type: Full Time
Position Location: Hyderabad
Description:
We are looking for engineers to work on applied research problems related to computer graphics in autonomous driving of electric tractors. The team works towards creating a universe of farm environments in which tractors can driver around for the purposes of simulation, synthetic data generation for deep learning training, simulation of edges cases and modelling physics.
Technical Skills:
● Background in OpenGL, OpenCL, graphics algorithms and optimization is necessary.
● Solid theoretical background in computational geometry and computer graphics is desired. Deep learning background is optional.
● Experience in two view and multi-view geometry.
● Necessary Skills: Python, C++, Boost, OpenGL, OpenCL, Unity3D/Unreal, WebGL, CUDA.
● Academic experience for freshers in graphics is also preferred.
● Experienced candidates in Computer Graphics with no prior Deep Learning experience willing to apply their knowledge to vision problems are also encouraged to apply.
● Software development experience on low-power embedded platforms is a plus.
Responsibilities:
● Understanding of engineering principles and a clear understanding of data structures and algorithms.
● Ability to understand, optimize and debug imaging algorithms.
● Ability to drive a project from conception to completion, research papers to code with disciplined approach to software development on Linux platform
● Demonstrate outstanding ability to perform innovative and significant research in the form of technical papers, thesis, or patents.
● Optimize runtime performance of designed models.
● Deploy models to production and monitor performance and debug inaccuracies and exceptions.
● Communicate and collaborate with team members in India and abroad for the fulfillment of your duties and organizational objectives.
● Thrive in a fast-paced environment and have the ability to own the project end to end with minimum hand holding
● Learn & adapt new technologies & skillsets
● Work on projects independently with timely delivery & defect free approach.
● Thesis focusing on the above skill set may be given more preference.
Experience: 1+ Yrs
Required Qualification: Bachelor’s degree or Equivalent
Core Competencies:
1. Operation coordination
2. Vehicle placement
3. Loading, unloading coordination
4. Vendor handling
5. MIS preparation
6. Client coordination
Roles & Responsibilities:
1. Vendor Management - Improve the performance & SLA commitments to clients. POD Management & Tech compliance by Partners.
2. Supply Cost Optimization - Managing supply Cost to the most optimal level.
3. Issue Resolution - Communicating as a bridge between Client and Vendor for various issue resolutions.
4. Advantageous if the Candidate have prior experience of Managing big fleets in Ahmedabad.
5. Soft Skills required - Organized Candidate, Decision Making, Sincere & Disciplined.
6. Operations experience
- Hiring and managing driver-partners for transportation of goods
- Execution of Pickup and Last-Mile Deliveries with defined SLAs
- Execution of Hub Operations (Receiving of material, Sorting of Goods, Dispatch of material)
- Documentation management & Required system updations.
- Vendor management.
- Preparing and circulating relevant reports.
- Managing 2-3 staff to handle various sub-tasks related to documentation/operations
- Assisting the Manager - Operations in relevant Sales related activities.
- Assisting the Manager -Operations in all improvement related projects through data collection client/partner interviews etc.
Someone who has prior experience of Managing huge fleets in the city.
Overall:
Supply interaction - 20%
Process-oriented - 50% ( Drive tech adaptation, maintain data, support MIS team )
Manage client escalation - 30% ( He will be client-side POC from our side )
Mandatory Skills: local language proficiency with Hindi & English
About Us:
GreedyGame is looking for a Business Analyst to join its clan. We are looking to get an enthusiastic Business Analyst who likes to play with Data. You'll be building insights from Data, creating analytical dashboard and monitoring KPI values. Also you will coordinate with teams working on different layers of the infrastructure.
Job details:
Seniority Level: Associate
Level Industry: Marketing & Advertising
Employment Type: Full Time
Job Location: Bangalore
Experience: 1-2 years
WHAT ARE WE LOOKING FOR?
- Excellent planning, organizational, and time management skills.
- Exceptional analytical and conceptual thinking skills.
- A previous experience of working closely with Operations and Product Teams.
- Competency in Excel and SQL is a must.
- Experience with a programming language like Python is required.
- Knowledge of Marketing Tools is preferable.
WHAT WILL BE YOUR RESPONSIBILITIES?
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, developing and implementing solutions.
- Should be able to generate meaningful insights to help the marketing team and product team in enhancing the user experience for Mobile and Web Apps.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Performing requirements analysis from a user and business point of view
- Combining data from multiple sources like SQL tables, Google Analytics, Inhouse Analytical signals etc and driving relevant insights
- Deciding the success metrics and KPIs for different Products and features and making sure they are achieved.
- Act as quality assurance liaison prior to the release of new data analysis or application.
Skills and Abilities:
- Python
- SQL
- Business Analytics
- BigQuery
WHAT'S IN IT FOR YOU?
- An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
- To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
- A workspace that is wide open as per the open door policy at the company, located in the most happening center of Bangalore.
- A well-fed stomach makes the mind work better and therefore we provide - free lunch with a wide variety on all days of the week, a stocked-up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
- We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedbacks given
• Conceptualize original ideas that bring simplicity, effectiveness and user friendliness to complex design problem statements.
• Create UI mock-ups, wireframes, storyboards, style guides, prototypes, user flows and site maps that effectively communicate unified brand language.
• Design graphic user interface elements, like menus, tabs, and widgets.
• Build page navigation buttons and search fields.
• Create original graphics & designs (e.g. images, sketches, and tables)
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Have an artistic eye for design and the ability to think creatively while maintaining accuracy and attention to detail
• Conduct user research & evaluate user feedback with the projects leads
• Present and rationalize your design decisions, based on the overall design road map and your own design thinking and fundamental principles
• Being up to date with the latest trends and sharing insights with the internal team
• Participating in brainstorming sessions and influence the design process more creatively
• Open to learn new tools & open to feedback
Required Skills:
Strong Designing experience in the following tools are required:
• Hands on expereince in Adobe Photoshop, Illustrator or XD is required.
• Experience in Sketch, HTML5, CSS3 & Bootstrap will be an added advantage
• Knowledge in Adobe After Effects, Premier Pro will be a plus
• Video Editing tools knowledge
• Wordpress/CMS knowledge












