- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling
Shubham Vishwakarma
Full Stack Developer - Averlon
About Fraazo
About
Company social profiles
Similar jobs
Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms. We're hiring self motivated, result oriented professionals, with a flair for technology and loads of self-confidence, for the role of Business Development Manager .
Location-Bangalore
Job description
KRAs :
- Own , manage & drive corporate sales activities for the entire region, focusing on B2B sales, business development and solution selling.
- Develop and execute strategies to increase revenue growth through fleet management solutions.
- Collaborate with cross-functional teams to identify new business opportunities and expand existing relationships.
- Provide exceptional customer service by understanding client needs and delivering tailored solutions.
- Analyze market trends and competitor activity to stay ahead in the competitive IT landscape.
- Customer consultation for requirement gathering and product feature mapping
- To deliver product presentation
- Persuasion & Influencing customer decisions
- Negotiation and Sales Closure.
- Customer Relationship Management
- To provide technical consultation, training & ongoing Support
- Ideas and strategies to drive consistent sales performance
- Set up strong customer engagement programs that lead to deeper customer satisfaction, strengthening of customer ties, and effective farming of customer referrals
Spring Boot
Java
About Us:
At OpenGrowth, we are on a mission to empower entrepreneurs and transform their dreams into reality. We understand the challenges and aspirations that come with starting and growing a business, and our goal is to provide the necessary support and resources to help entrepreneurs thrive.
With a deep passion for fostering innovation and collaboration, OpenGrowth serves as a vibrant community where entrepreneurs can connect, learn, and grow together. Our platform offers a comprehensive suite of services, including expert guidance, educational resources, startup services, and a virtual collaboration platform called OpenGrowth Hub.
We believe in the power of entrepreneurship to drive positive change and create financial independence. Through our tailored solutions, we aim to equip entrepreneurs with the knowledge, skills, and connections they need to succeed. Whether you're just starting out or looking to scale your business, OpenGrowth is here to support you every step of the way.
Join us on this exciting journey and be part of a dynamic community of entrepreneurs. Together, we can unleash your full potential and shape a future of innovation, growth, and success. Welcome to OpenGrowth, where entrepreneurial dreams become a reality.
Key Responsibilities:
Market Research and Analysis:
Conduct thorough market research to identify potential clients and business opportunities.
Analyze market trends, competitors, and customer needs.
Lead Generation and Outreach:
Identify and qualify leads through various channels, including cold calling, LinkedIn Outreach
Build and maintain a robust pipeline of prospective clients.
Client Relationship Management:
Establish and nurture relationships with potential clients to understand their needs and present appropriate solutions.
Schedule meetings, presentations, and demonstrations(when needed)
Sales Support:
Assist in the development of proposals, presentations, and contracts. (Basic knowledge of MS Suite)
Collaborate with the sales team to develop strategies and achieve sales targets.
Reporting and Documentation:
Maintain accurate and up-to-date records of all business development activities, database and client interactions.
Prepare weekly reports on sales activities, pipeline status, and market feedback.
Knowledge of CRM tools is appreciated
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)What you need to succeed in this job ?
- MS or BS/B.Tech in computer science or equivalent experience from top college.
- Minimum 2+ Experience in Java 8, Spring Boot, Spring Cloud, Spring Cloud Gateway etc
- Good understanding of Design Patterns usage and implementations.
- REST Services and understanding and implementation of Microservices Architecture.
- Unit testing tools – Junit & Mockito.
- Experience is PostgreSQL database is must,
- Excellent data structure & algorithm and problem solving skills.
- Should be an active contributor to developer communities like Stackoverflow is added advantage.
- Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development (Prometheus, Elasticsearch, Kafka).
- Must be a proven performer and team player that enjoy challenging assignments in a high- energy, fast growing and start-up workplace.
- Must be a self-starter who can work well with minimal guidance and in fluid environment.
Vue.jsAngularJS (1.x)Angular (2+)React.js- Evaluating keywords, trends, competitors, and market behavior to identify opportunities that will advance SEM initiatives.
- Working closely with team members from various departments in creating effective approaches for multiple SEM campaigns using the industry’s best practices.
- Implementing digital strategies that increase productivity and optimizing campaigns to reach ROI targets.
- Providing full execution of all core SEM activities and tactics.
- Planning and implementing digital acquisition strategy, leading generation tactics A/B and multivariate testing, ad copywriting, keyword building.
- Determining fiscal year and project-specific budget requirements with projected results, for client digital marketing strategies.
- Performing ongoing keyword discovery, expansion as well as optimizing ad copy and landing page functionality.
- Scheduling, monitoring and optimizing all SEM and paid display advertising performance.
- Executing tests, collecting, and analyzing data, identifying trends and insights to achieve maximum ROI in paid search campaigns.
- Analyzing performance data daily to find trends and opportunities for improvement and areas of weakness with accounts and campaigns.
- Analyzing cross-channel traffic and attribution.
- Preparing and presenting regular analytical data & reports with defined KPIs and results tracking to proforma.
- Auditing current setup of site events and data sources, ensuring all data sources are connected and feeding events properly.
- Ensuring accurate billing of all paid digital media.
Desired Candidate Profile
What you need to have:- Bachelor's Degree
- Google Analytics and Adwords Certification(s)
- Experience with digital advertising for apps
- Appreciation - Is transparent and honest with team members, appreciates differences between coworkers in thought as well as style, and shows respect for others and their ideas.
- Communication - Demonstrates excellent use of the English language (grammar, syntax, vocabulary); possesses the ability to communicate effectively and continuously with internal as well as external customers; composes clear/complete emails.
- Job Specific Programs/ Functions as Applicable: Google Analytics; Adwords Certification(s); Hubspot Certification a plus; Google Tag Manager
- Industry Knowledge - In-depth knowledge and understanding of direct-response best practices, strategies, and tactics.
- Personal Development - Demonstrates personal growth and learning; acknowledges mistakes & learns from them.
- Problem Solving - Digs into problems, investigates all aspects, gathers facts, and recommends solutions.
- Project Management - Can be trusted to troubleshoot all job processes, manage timelines and inventory needs, anticipates issues, effectively multitasks, and follow through with all tasks to completion.
JavaMandate Skills:- Appium, Java
Responsibilities:
- Should have hands on experience Java have flexibility to learn new programming languages, tools & can build PoC around them
- Should have hands on experience on Functional Testing (UI, Mobile, API), Regression Testing, Testing Web Services/API (Postman/Swagger/YAML)
- Experience on load testing/performance testing is good to have
- Should have hands on experience with API testing tools like ReadyAPI, SOAPUI, JMeter, Blaze meter etc.
- Should have hands on knowledge in writing PL/SQL's to collect and verify test data and should have worked on relational databases.
- Must have knowledge on setting up test automation pipeline in CI/CD tools like Jenkins, Teamcity, and Azure DevOps etc.
Desired profile:
- Should have excellent communication skills and should be able to handle communications independently and confidently with business and development teams.
- Should have good documentation skills & experience in defining and publishing key quality metrics and governance around it.
- Experience with Test Management tools like Atlassian JIRA, TestRail will be a plus.
- Experience working in Agile software development
Key Skills
- Java, C#, JavaScript & have flexibility to learn new programming languages
- Designing Proof-of-Concepts (PoC) & Test automation architecture/framework
- Automation Testing (UI, Mobile, API, dB)
- PL/SQL , MS-SQL Server
- API testing tools like RestAssured, RestSharp, ReadyAPI, SOAPUI, JMeter, Blaze meter etc.
- CI/CD tools like Jenkins, Teamcity, and Azure DevOps etc.
- Open Source tools - Appium.
Designation- Manager- Accounts CPA ( Certified Public Accountant )
Job Description :-
Exp- 8-12 yrs
Skills & Responsibility-
-
Preparing and maintaining the company accounts and managing the expenses/bills/payments
-
Maintains and balances subsidiary accounts by verifying, allocating, posting, reconciling transactions for India and US accounts
-
Managing commissions calculations and accounting for US Sales employees
-
Process travel and expense reports that are billed to clients which involves managing reports of US employees
-
Maintains general ledger by transferring subsidiary accounts; preparing a trial balance; reconciling entries
-
Coordinate the preparation of regulatory reporting
-
Handle day to day functioning of the Accounts and finance functions & Ledger Scrutiny
-
Periodic (weekly, monthly) metrics and analytics reporting for the company.
-
Backup for generating renewal Maintenance and Support invoices for customers.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon