
- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling

About Fraazo
About
Connect with the team
Similar jobs
Candidate must be a Qualified Chartered Accountant (CA).
Candidate must have 2+ years of post-qualification experience in Finance & Accounts.
Candidate must be an immediate joiner or available to join within 30 days only.
Candidate must have experience working on SAP. (atleast of 1 year)
Looking candidates from Surat or nearby Surat location only.
Coordinate and manage statutory and tax audits, inquiries and notices from tax and regulatory authorities;
Prepare and maintain documentation and records related to notices from tax filings, provisions and other tax related activities.
Exposure to TRAI / DoT regulatory reports.
Handling Cost Audit
Should have Knowledge of IndAS116
Candidates who belongs to service industries will be more preferred.
We are looking for a Ingredients HORECA Sales to grow business with hotels, restaurants, cafes, and catering clients. The role focuses on acquiring new accounts, managing key customers, and driving sales of food ingredients within the HORECA segment.
Key Responsibilities:
- Identify and onboard new HORECA customers across hotels, restaurants, cafes, and caterers.
- Manage and grow sales with existing foodservice accounts to achieve volume and revenue targets.
- Identifying market potential in order to establish new account, achieve food service sales volume, revenue and profitability goals.
- Execute local promotions and sales initiatives to increase product usage and brand visibility.
- Monitor pricing, contracts, and customer performance to ensure profitable growth.
Requirements
- Graduate in Hospitality, Food Technology, or related field.
- 8–15+ years of experience in HORECA / Foodservice sales.
- Strong network within HORECA customers.
- Good communication and negotiation skills.
- Proven ability to meet sales targets.
Benefits
- Collaborative work environment
- Performance-based incentives
Position: Business Development Manager (luxury interior)
Experience: 3+ years in sales of luxury furniture or any luxury interior related product
Salary: Negotiable
Location: Pune
Must have: Laptop and 2-wheeler or 4-wheeler
First preference female
KEY ROLES:
• Lead generation through architects & designers
• Brand offering presentation
• Relationship building and management with top Architects / Interior Designers
• / Key Associates
• Organizing in store events
• Socializing with architects and their key associates regularly to build strong
• networks
DESIRED CANDIDATE PROFILE:
• Candidate must have well-established relationships with A and B
· Architects and Designers in Pune and surrounding cities • Track record of achieving yearly sales above 6 Cr +
• Experience in Sales/marketing of luxury furniture or luxury interior
· product to A and B interior designers and architects • Aggressive approach • Excellent presentation and communication skills • Strong follow up skills with prospects
• Must be open to travelling (intercity & intracity)
JOB DESCRIPTION:
• Prospecting - Developing a list of target interiors designers and architects
• Actively seek out new sales opportunities through networking in
• fraternity with other bdms and pmcs
• Cold calling and visiting architect and designer offices to get an
• appointment with the principal architect • Present brand offering, products and services • Collecting data on the projects at hand and pitching for the same
• Arranging showroom and factory visits of principal architects and
• designers with their teams
• Strong and timely follow up with prospects until project enquiry
• generated & project closed • Engaging existing customer base with latest projects and company news • Represent organization at trade shows, events and demonstrations
• Taking architect/customer feedback and analyzing them for future
• improvements
• Coordinating photoshoot of the site post completion
Mail updated resume with current salary-
Emil: jobs[at]glansolutions[dot]com
satish: 8851O 18162
Website: www.glansolutions.com
Click for more jobs- https://glansolutions.com/jobs.php
Google search: Glan Management Consultancy
Profile: Salesforce Developer
Experience: 4+ years
Location: Pune, Nagpur, Indore, Bangalore (Remote options available)
Salary: Up to 15 LPA
Job Description
We're looking for a skilled Salesforce Developer with strong experience in API development, integrations, and Lightning Web Components (LWC). The ideal candidate will have hands-on expertise with Salesforce Service Cloud and Data Cloud implementations.
Requirements
- 4+ years of Salesforce development experience
- Expert knowledge of Salesforce APIs and integration patterns
- Proficiency in Lightning Web Components (LWC) development
- Experience implementing and configuring Service Cloud solutions
- Hands-on experience with Salesforce Data Cloud
- Experience with data migration and ETL processes
- Ability to design and implement scalable Salesforce solutions
- Strong problem-solving abilities and attention to detail
- Excellent communication skills
Preferred Qualifications
- Salesforce certifications (Platform Developer I/II, Application Architect)
- Experience with Apex, SOQL, and Lightning Design System
- Background in middleware tools and REST/SOAP web services
- Knowledge of JavaScript frameworks
Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc
Radisys Corporation, a global leader in open telecom solutions, enables service providers to drive disruption with new open architecture business models. Our innovative technology solutions leverage open reference architectures and standards, combined with open software and hardware, to power business transformation for the telecom industry. Our services organization delivers systems integration expertise necessary to solve complex deployment challenges for communications and content providers.
Job Overview :
We are looking for a Lead Engineer - Java with a strong background in Java development and hands-on experience with J2EE, Springboot, Kubernetes, Microservices, NoSQL, and SQL. As a Lead Engineer, you will be responsible for designing and developing high-quality software solutions and ensuring the successful delivery of projects. role with 7 to 10 years of experience, based in Bangalore, Karnataka, India. This position is a full-time role with excellent growth opportunities.
Qualifications and Skills :
- Bachelor's or master's degree in Computer Science or a related field
- Strong knowledge of Core Java, J2EE, and Springboot frameworks
- Hands-on experience with Kubernetes and microservices architecture
- Experience with NoSQL and SQL databases
- Proficient in troubleshooting and debugging complex system issues
- Experience in Enterprise Applications
- Excellent communication and leadership skills
- Ability to work in a fast-paced and collaborative environment
- Strong problem-solving and analytical skills
Roles and Responsibilities :
- Work closely with product management and cross-functional teams to define requirements and deliverables
- Design scalable and high-performance applications using Java, J2EE, and Springboot
- Develop and maintain microservices using Kubernetes and containerization
- Design and implement data models using NoSQL and SQL databases
- Ensure the quality and performance of software through code reviews and testing
- Collaborate with stakeholders to identify and resolve technical issues
- Stay up-to-date with the latest industry trends and technologies
- Will be Handling End to End Recruitment process
- Will be Accountable for Recruiting through Job portals, social media platform and conducting mass recruitment drive in places like Colleges, Corporates, etc.
- Should be responsible to Reach Targets and deadlines.
- Maintenance of reports is mandatory.
- Source candidates using a variety of search methods to build a robust candidate pipeline
- Screen candidates by reviewing resumes and job applications, and performing phone screenings
- Take ownership of candidate experience by designing and managing it, Develop job postings, job descriptions and position requirements
- Perform reference checks as need
- Facilitate the offer process by extending the offer and negotiation employment terms
- Manage onboarding and new hire process
- Stay abreast of recruiting trends and best practices
- Manage the overall interview, selection, and closing process
- Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
- Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
Experience and Education
• Bachelor’s degree in engineering or equivalent.
Work experience
• 4+ years of infrastructure and operations management
Experience at a global scale.
• 4+ years of experience in operations management, including monitoring, configuration management, automation, backup, and recovery.
• Broad experience in the data center, networking, storage, server, Linux, and cloud technologies.
• Broad knowledge of release engineering: build, integration, deployment, and provisioning, including familiarity with different upgrade models.
• Demonstratable experience with executing, or being involved of, a complete end-to-end project lifecycle.
Skills
• Excellent communication and teamwork skills – both oral and written.
• Skilled at collaborating effectively with both Operations and Engineering teams.
• Process and documentation oriented.
• Attention to details. Excellent problem-solving skills.
• Ability to simplify complex situations and lead calmly through periods of crisis.
• Experience implementing and optimizing operational processes.
• Ability to lead small teams: provide technical direction, prioritize tasks to achieve goals, identify dependencies, report on progress.
Technical Skills
• Strong fluency in Linux environments is a must.
• Good SQL skills.
• Demonstratable scripting/programming skills (bash, python, ruby, or go) and the ability to develop custom tool integrations between multiple systems using their published API’s / CLI’s.
• L3, load balancer, routing, and VPN configuration.
• Kubernetes configuration and management.
• Expertise using version control systems such as Git.
• Configuration and maintenance of database technologies such as Cassandra, MariaDB, Elastic.
• Designing and configuration of open-source monitoring systems such as Nagios, Grafana, or Prometheus.
• Designing and configuration of log pipeline technologies such as ELK (Elastic Search Logstash Kibana), FluentD, GROK, rsyslog, Google Stackdriver.
• Using and writing modules for Infrastructure as Code tools such as Ansible, Terraform, helm, customize.
• Strong understanding of virtualization and containerization technologies such as VMware, Docker, and Kubernetes.
• Specific experience with Google Cloud Platform or Amazon EC2 deployments and virtual machines.c
Node.js, MongoDB, Redis, ElasticSearch.










