Customer Support Executive

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

Company: Elegant

Job title: Real estate sales 

Job type: Sales 

Location: Hyderabad 

Work schedule: 6 days (Tuesday off) 

Shift timings: 10:00am-6:30pm 

Language known: English and regional language mandatory 

Eligibility: Any degree  

Role Description  

This is a full-time on-site role for a Real Estate Sales . The Real Estate Sales would be responsible for facilitating the marketing and sales of real estate properties on behalf of the company. This role involves traveling to properties, conducting market research, advising clients on pricing and market conditions, negotiating contracts, and maintaining positive relationships with clients. The employee will be located in Dehradun.  

Qualifications 

• Experience in real estate sales and marketing  

• Extensive knowledge of the real estate industry and market trends 

• Excellent communication, interpersonal, and negotiation skills  

• Strong customer service and relationship-building skills  

• Detail-oriented and organized, with the ability to manage multiple tasks and prioritize effectively  

• Familiarity with real estate software and platforms.  

 Skills: communication, convincing skills, Ability to do a consultative sell, developing the strategic plan to grow digital sales amongst existing clients.  

Benefits: 

•Lead support

•Closing support

•Daily Monitoring

 Note: Need to have an experience in Real estate Sales.  

Location:My home hub hi-tech city

About the Company:

We are a dynamic influencer marketing firm dedicated to crafting compelling campaigns that resonate with audiences across the globe. Our mission is to bridge the gap between brands and influencers, creating powerful connections and delivering measurable results.

Job Description:

We are looking for a proactive and driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, managing relationships with clients and influencers, and contributing to our growth and expansion initiatives.

Key Responsibilities:

• Client Acquisition: Identify potential clients through market research and networking. Develop and maintain a robust pipeline of leads and prospects.
• Client Management: Build and maintain strong, long-lasting client relationships. Understand client needs and requirements and ensure their satisfaction.
• Influencer Partnerships: Search for and vet potential influencers that align with client campaigns. Foster relationships with influencers to ensure a stable and mutually beneficial partnership.
• Campaign Management: Coordinate with the creative and strategy teams to ensure campaign success. Monitor campaign progress and make adjustments as needed.
• Market Research: Keep abreast of the latest trends in influencer marketing and competitive landscape. Provide strategic insights to the team to aid in decision-making.
• Reporting: Prepare regular reports on account status, campaign results, and business development metrics.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven track record in business development, sales, or a similar role.
• Experience in influencer marketing or digital marketing is highly preferred.
• Strong interpersonal and communication skills, with the ability to engage effectively with various stakeholders.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Ability to thrive in a fast-paced and dynamic environment.

Expected Skills: QA (Automation Testing)

Experience: 3-5 Years
Location: Bangalore

Can join in: Immediate Joiner (15 days max)

Job Description

• Responsible for the automation testing, test planning, and test script, in accordance to the customers’ requirements and organizational quality norms.
• Activities to be performed include:
  • Requirement analysis and design of software solutions based on requirements and architectural /design guidelines.
  • Testing of features and/or bug-fixing and delivering solutions in accordance with coding guidelines and on time with high quality.
  • Identification and implementation of unit and integration tests to ensure solution address customer requirements, and quality, security requirements of the product are met.
  • Performing code review and creation / support for relevant documentation (requirement/design/test specification).
  • Ensuring integration and submission of solution into software configuration management system, within committed delivery timelines.

Requirements

• 3 - 5 years experience in Manual and Automation Testing especially in professional software product development.
• Proficient in one or more of the following technologies: RESTful APIs, Selenium Web driver Automation with .NET, Java, or other object-oriented languages like NodeJS, Cypress, etc.
• Experience with all phases of software testing including test planning, functional testing, and regression testing.
• Experience in Test Planning, Scripting, and Execution
• Experience in Cloud Technology(Azure) is a plus
• Good knowledge of cross-platform rendering issues between major browsers.
• Must have good analytical, debugging ad tracing skills.

QA, TESTING, AUTOMATION, SYSTEM TESTING, Selenium, JAVA, Azure, .net, Nodejs, Cypress, RESTFUL API, CODING

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
• Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
• Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.

Soft Skill:

• Self-driven, Motivated, Hardworking, Proactive, Good communication skill and documentation skill, should have experience in gathering business requirement and documentation. Should be a team player

Technical Skills:

• A must:- ASP.Net MVC, JavaScript, jQuery, Windows Azure, SQL Server, PL/SQL, ASP.NET using C# - SD [Primary], API creation PL SQL, Azure
• Desirable: - Knowledge on MVC dot net core

Position - PHP Developer

Location Bangalore

Key Deliverables

What You'll Do

• Involve in full life-cycle application development.
• Developing Web-based Applications by using PHP framework
• Write clean, well-designed code
• Own production services, investigate and resolve issues.

• Good problem solving skills and willing to learn new technology

Qualifications & Work Experience

What makes you a great fit :-

• ·         Min 5-9 Years of experience in application development
•           Experience in handling a team
• ·         Strong programming knowledge and hands-on experience with PHP
• ·         Strong Knowledge in Laravel Framework
• ·         Python Programming Experience is a plus
• ·         Good command and Knowledge of AJAX, HTML & CSS
• ·         Experience with rich client frameworks such as Vue.js, React etc
• ·         Must have demonstrated experience in working with Mongo DB.
• ·         Hands-on experience with Elasticsearch and Redis
• ·         Experience with Cloud infrastructure like Azure and Rackspace is a plus
• ·         Comfortable with agile practices, user stories and task breakdown
• ·         Excellent communication skills, both verbal and written
•       Experience working with version control systems (Git)
• ·         Ability to work in a fast paced and dynamic work environment 

Education Qualification

• Bachelor of Engineering in Computer Science or equivalent (Full-Time)

Soft Skills

• Being organized, responsible for your work, and being a team player
• Bringing a positive attitude to the office
• Sticking to the deadlines
• Learning and adapting fast; taking charge and being willing to listen