
- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling

About Fraazo
About
Connect with the team
Similar jobs
Key Responsibilities
- Architect and maintain scalable end-to-end automation frameworks using Playwright and TypeScript to ensure high test coverage and reliability across complex web applications.
- Design and execute advanced SQL queries in PostgreSQL to perform backend data validation, ensuring data integrity and consistency between the UI and database layers.
- Apply robust system design principles to develop modular, reusable test components and service-level abstractions that minimize framework technical debt.
- Integrate automated test suites into CI/CD pipelines to facilitate continuous testing and provide rapid feedback on build stability and regression impacts.
- Collaborate with cross-functional engineering teams to conduct technical design reviews, identifying potential edge cases and architectural risks early in the SDLC.
- Mentor junior quality engineers on best practices for asynchronous programming in TypeScript and efficient selector strategies within the Playwright ecosystem.
- Analyze complex system requirements to create comprehensive test strategies that balance functional automation with performance and reliability benchmarks.
Success Metrics for this Role (first 6 months):
- Achieve maximum possible automation coverage for all high-priority regression test cases within the assigned functional module using Playwright and TypeScript.
- Reduce manual regression testing execution time by at least 40% through the implementation of optimized, parallelized test scripts and CI/CD integration.
- Design and implement a minimum of 5 complex utility functions or custom hooks in the Playwright framework to enhance code reusability and handle intricate PostgreSQL data validation workflows.
- Maintain a script stability rate of 90% or higher, ensuring that failures are due to genuine application defects rather than environment instability or flaky test logic.
Good-to-Have / Preferred Skills
- Proficiency in implementing and managing Continuous Integration and Continuous Deployment pipelines using tools like GitHub Actions, GitLab CI, or Jenkins.
- Experience with Docker and containerization strategies to ensure consistent execution of test suites across various environments.
- Understanding of cloud infrastructure services, specifically AWS or Azure, for scaling automated test execution and managing cloud-native databases.
- Mastery of API contract testing frameworks like Pact to ensure service compatibility within microservices architectures.
We are looking for an integration engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations. You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients and providing ongoing help to them to resolve any issues.
Responsibilities
- Understand and explain APIs to clients. Help clients integrate OneFin APIs. Research and identify solutions to issues during integration.
- Escalate unresolved issues to appropriate internal teams (e. g. software developers).
- Become a product expert for clients.
- Configure OneFin system for customized usage by clients. Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides etc.
- Automate solution of common issues using Python.
- Help live clients resolve issues and coordinate with the development team for issue resolution.
Requirements and Qualifications:
- Strong verbal and written communication skills.
- Experience in writing code in Python.
- Understanding web based systems.
- Proficient in understanding and writing JSON.
- Experience in SQL databases.
- Experience working with REST APIs.
- Excellent analytical skills, passion for pinning down technical issues, and solving problems.
When life gives you lemons, we turn them into seamless digital experiences.
Lemon Yellow LLP is looking for a Full Stack Developer Intern, someone who’s passionate about building, learning, and experimenting with code. You’ll collaborate with our developers and designers to turn ideas into real, functional web applications using the MERN stack. If you're eager to dive into the full development lifecycle and ship things that matter, this internship is for you.
Core Responsibilities
- Assist in building end-to-end web applications using MERN (MongoDB, Express.js, React.js, and Node.js)
- Transform UI/UX designs into responsive, accessible front-end components
- Write and test basic REST API endpoints
- Support feature development and contribute to bug fixes
- Document code and follow standard Git workflows
- Observe and learn from code reviews, deployment flows, and team development practices
API & Integration Exposure
- Gain exposure to API integrations and backend data handling
- Assist in connecting third-party tools and services
- Understand user authentication basics like JWT or OAuth
Code Quality & Testing
- Write simple unit tests to validate functionality
- Learn to debug and support in identifying issues and improving performance
Agile Collaboration
- Participate in daily stand-ups, sprint planning, and retrospectives
- Contribute to a collaborative development process through feedback and iteration
- Understand real-world agile workflows and team dynamics
Learning & Growth
- Stay curious and up to date with current trends in web development
- Attend team learning sessions and tech discussions
- Learn under the mentorship of experienced developers
What We Need From You
- Graduate in Computer Science, Software Engineering or a related field
- Basic understanding of JavaScript (ES6+), HTML5, and CSS3
- Exposure to at least one of the MERN technologies through coursework, side projects, or self-study
- Basic knowledge of Git and version control workflows
- Eagerness to learn, take feedback, and build real features
- A portfolio, GitHub profile, or personal projects is a plus
What are we offering?
Experience
- A chance for you to work in a thriving and growing environment. We foster a culture where growth is harmonious and creativity is always appreciated - you grow and you encourage others to do the same.
Exposure
- If you believe in your work, we believe in you. If you think your designs have the power to change the world, we'll help you bring your vision to life and give you the platform to prove it.
Empathy
- We have a carefully curated culture that promotes 2 things: fun & fulfilment. Your welfare - personal, professional, mental, and physical - becomes our responsibility. From Fitness Thursdays to learning sessions, we try to make you laugh & learn.
Who are we?
Lemon Yellow LLP is a user-centered UI/UX design agency, based out of Thane, Maharashtra. With international operations, an experienced mentorship, and a passionate team, we aim to design digital happiness.
You should apply if you believe in making a difference with your designs.
How do you reach us?
Well, after you send in your application, it takes us 2-3 weeks to review it. Sometimes, not often, we might delay just a bit beyond that. This happens when our mailbox is flooded with applications.
We promise we won’t ghost you, you’ll definitely hear from us. In the meantime, feel free to explore our official website.
Skills Required
- 5+ years of strong programming experience on the .NET platform(C#.NET)
- Proficient with Web application development – we leverage ASP.NET MVC/Asp.net core / Web API / Typescript / Angular (open to candidates experienced with Web development and zeal to learn)
- Experience building applications leveraging Azure (or AWS)
- Hands on experience on Html, CSS, JavaScript, and Bootstrap (or any other CSS framework)
- Experience with SQL Server (Stored Procedures & UDF) and NoSQL (Cosmos DB or others)
- Good grip on Fundamentals of CS, OOPS Concepts, SOLID Principles, Design Patterns and its usages
- Ability to prepare both high level and low-level design of the system
- Familiarity with TDD, CI/CD, GIT, DevOps
- Experience with microservices architecture
- Hands-on exposure to cloud technologies like( azure/ AWS)
Expectations
- Provide technical leadership and functional help working closely with team members
- Design, implement and maintain application within all phases of the software development life cycle (SDLC) on Microsoft Azure (or AWS)
- Independently carry out the activities without much of guidance
- Create, understand, and validate design and estimates and be able to justify them
- Applies knowledge of principles and techniques to solve technical problems.
- Works closely with other functions to understand customer needs and to develop product roadmaps
- Strong troubleshooting and analytical skills and detail oriented
- Comprehensive understanding of OOPS concepts, data structures, algorithms and product development techniques and theories
- Should be able to design schema for enterprise level applications
- Should be able to apply design patterns
- Should be open to face new challenges and learn new technologies.
- Should be ready to create proof of concepts and explain the value created out of it.
- Responsible for Deliverables on time
- Experience with debugging, performance profiling and optimization
About the company:
Our Client is a food platform based in India that focuses on bringing together digital-first brands, experiences, and retail destinations to cater to discerning consumers. Led by industry stalwarts, who previously operated Foodhall, a leading gourmet food retail chain in India, and former Managing Director of Future Consumer Limited, the company aims to shape the narrative around food in the country.
To further enhance its presence, the company is opening a chain of retail stores targeting young gourmet food lovers in Delhi NCR, Mumbai, and Bangalore. These interactive spaces will offer epicurean treats for cooking, eating, and entertaining, and will feature better-made, new-to-market products and new-age brands. Orders placed on digital platforms will be fulfilled through a same-day home delivery network, and the stores will be supported by state-of-the-art commissaries in the three cities.
Our client is backed by a venture-backed, digital-first brand development platform. They partner with passionate entrepreneurs to build authentic, profitable, and experience-led brands that cater to the new generation of Indian consumers. Their team combines their collective learning and experience with data science, digital ethnography, and technology platforms to create brands that connect with consumers.
What you’ll be doing?
- Fluent in Backend web application development (Node.JS, PHP with good knowledge of Magento).
- Fluent in Database (MySQL, NoSQL, MongoDB) design and management.
- Substantial experience with high throughput web services.
- Experience in using cloud platforms like Amazon.
- Knowledge of Frameworks like Express, Koa, Zend, etc.
- Basic Understanding of Front End development (JavaScript, CSS, Ajax, React.JS, Boot Strap, HTML 5)
- Fluent in various automation testing, performance testing, and deployment tools.
- Decent Understanding of Working on Agile Software Development Methodology.
What you’ll bring?
- We are looking for an experienced Back End developer to be part of a diverse, fast pace and energetic team.
- The candidate will be expected to design a scalable client-server framework, build database-intensive reporting modules, scalability and reliability of existing applications and services, and provide troubleshooting and 2nd-tier support for existing applications.
- The candidate should be a self-starter, who is proactive, positive, flexible, and a good team player.
- Minimum qualifications: B.Tech./B.E. in CS, IT, or ECE from a reputed college. 1-3 years of experience in Backend software development
Why work with us?
- You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.
- You will work with a solid set of people from diverse backgrounds.
- You will independently lead projects and have ownership of your deliverables.
- You will be pushed out of your comfort zone and watch your learning curve spike
What the role is:
We are currently looking for a Senior QA Engineer to join our fast-growing QA team. With our Product Engineering team rapidly iterating and deploying new code, our Test Engineers drive the crucial effort of designing automated test suites that are reliable and maintainable. This team is tasked with ensuring the automated testing of Socure’s existing code and developing thorough test approaches for new features and products.
This role reports directly to our Director of QA, and will be based in Chennai, India. If you are someone who is motivated by solving problems and improving efficiencies, apply now!
What you’ll do:
- Work closely with the rest of the Engineering team to deliver high quality products in an agile development environment
- Participate in product design discussions and sprint planning meetings
- Participate in full cycle SDLC: initial design, test implementation, identifying bugs, verifying bug fixes and production release
- Design and write comprehensive test plans and test cases for releases
- Perform manual and automated testing for REST web service APIs / web applications
- Build and enhance automated test suites and test harnesses
- Improve and maintain high coverage of regression automated tests
- Improve and innovate the tooling to run tests reliably and efficiently
- Test and verify requirements of newly implemented code by Engineering for Data Scientists
- Perform statistical analysis on project data for Data Science
What you’ll bring:
- 5+ years of experience with testing, test automation and development
- Strong experience in designing and reviewing test plans and test cases
- Solid experience in both manual and automated testing for REST web service APIs and/or web applications
- Experience in automation frameworks, like testNG, Selenium or Cypress
- Strong coding skills in programming languages like Java, Scala or Javascript
- Experience working in an agile development environment
- Capable of comprehending and contributing to high level requirements and designs
- Good understanding of Linux / Unix platform
Nice to have:
- Prior experience with Amazon Web Service (AWS)
In this role, the individual will be part of the engineering team and will be responsible for
* Participating and collaborating with Product Owner/ Cross-functional teams in the organization to understand the business requirements and to deliver solutions that can scale.
* Design and Develop API in NodeJS using Express JS framework with relevant middleware integrations.
* Designing and implementing software that is simple, intuitive, and easy to use with Test first driven Approach.
* Proactively anticipating problems and keeping the team and management informed in a timely manner.
**Basic Requirements:**
* 1-2 years experience in designing and building secure large-scale systems.
* Deep experience in one or more relevant front-end frameworks such as React.
* Ability to rapidly prototype and adjust in response to customer feedback
* Strong problem solving and troubleshooting skills.
* Solid coding practices including peer code reviews, unit testing, and a preference for agile development.
* Expertise in NodeJS and JavaScript;
* Strong in Jasmine, Karma, Jest, Mocha, Cucumber JavaScript testing frameworks.
* Strong in REST, GraphQL API frameworks.
* Knowledge of securing REST APIs using OAuth, JWT, etc.
* Experience in designing and working with No SQL Databases such as Mongo etc.
* Experience in designing and working with SQL Databases such as MySQL, Postgres, etc.
* Experience in building solutions on top of any of cloud technologies like AWS, Google Cloud.
* Excellent written and verbal communication skills.
* Experience with building service side applications with object-oriented design and Multi-page MVC architecture.
* Actively practicing professional software engineering best practices for the full software development life-cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
Job Summary
Visque Infotech :
We are an innovative company that develops E-commerce Sector using patent pending ideas and technology.
JOB:
Position is in Sales Team to increase sales for products Local Vendors.
ROLE:
Critical role as you will be the face of the company.
Tremendous growth opportunities.
If you are excited about being part of an exciting new company, with products entering the market first time ever in the world and India then apply today.
Responsibilities and Duties:
Plan weekly- sales- cycle and meet prospective clients on a daily basis- Preparing client and market mapping reports for his business segment.
Responsible for timely invoicing and collection of payment from the clients.
Media Tracking to generate prospects.
Preparing- sales- and- sales- related reports including daily call reports, weekly reports,- sales- projection report, monthly- sales- plan etc.
Plan and budget revenue generation for the week and month.
Maintain strong relationships with clients in his/her portfolio and churn more business from the listed accounts.
Achieve growth and hit sales targets.
Take ownership of Sales for your channel, plan and execute Sales Forecast.
Design and Execution of company marketing programs and tracking ROI.
Identify new Distribution Channels and execute on penetrating those channels.
Increase sales volumes with present clients and Distribution channels.
Mentoring and motivating team to achieve the business goals.
Enhance client tracking and reporting systems databases.
Qualifications and Skills
Knowledge of Mumbai and surroundings preferred.
E-Commerce, field sales experience preferred.
Ability to work under high visibility role, high energy startup environment.
Marketing, Social media skills a plus. Computer Literate.
Hardworking and self motivated a must.
Minimum 1 year sales experience
Fluent in Hindi, English. Fluency in other regional languages is a plus
Team management experience
Benefits
Cash bonus incentives for targets
Stock options
Formal and informal training
Job Type: Full-time
Interview type: Walk-in
Job Type: Full-time









