- Handle Inbound & Outbound customer calls
- Acknowledge and resolve customer queries and promptly provide solution to the
- query
- Keeping records of customer interactions, transactions, comments and complaints
- Establish and improve cooperation with new/existing customers
- Coordinate with all the department for smooth redressal of customer complaints.
- Maintaining a positive, empathetic and professional attitude towards customers.
- Excellent interpersonal and oral communication skills
- Computer knowledge (WORD & EXCEL)
- Experience in customer handling
Shubham Vishwakarma
Full Stack Developer - Averlon
About Fraazo
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Strong Lead DevOps / Infrastructure Engineer Profiles.
Mandatory (Experience 1) – Must have 7+ years of hands-on experience working as a DevOps / Infrastructure Engineer.
Mandatory (Experience 2) – Candidate’s current title must be Lead DevOps Engineer (or equivalent Lead role) in the current organization
Mandatory (Experience 3) – Must have minimum 2+ years of team management / technical leadership experience, including mentoring engineers, driving infrastructure decisions, or leading DevOps initiatives.
Mandatory (Experience 4) – Must have strong hands-on experience with Kubernetes (container orchestration) including deployment, scaling, and cluster management.
Mandatory (Experience 5) – Must have experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, Chef, or Puppet.
Mandatory (Experience 6) – Must have strong scripting and automation experience using Python, Go, Bash, or similar scripting languages.
Mandatory (Experience 7) – Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Puppet.
Mandatory (Experience 8) – Must have strong hands-on experience in Observability & Monitoring, CI/CD architecture, and Networking concepts in production environments.
Mandatory (Company) – Candidates must be from Good / Well Funded / Early Stage Product-based companies.
Mandatory (Education) –B.E/ B.Tech
Job Description: Training & Development Manager
Location: Sonipat
Industry: Manufacturing / Textiles /Paper Printing & Packaging
Experience Required: 08-10 years
Maximum Salary: As per industry standards
Job Summary:
The Training and Development Manager is responsible for assessing organizational needs, designing, implementing, and managing training programs that enhance the skills, performance, productivity, and quality of work for all employees. This role plays a key part in employee development, succession planning, and overall workforce capability building.
Key Responsibilities:
· Develop and implement a comprehensive training & development strategy aligned with business goals.
· Responsible of classroom and on the Job Training of new workers.
· Responsible to refresher training of workers & staff.
· Identify training and development needs through job analysis, performance appraisals, and regular consultation with department heads.
· Design and deliver effective training programs for various skill levels (e.g., onboarding, technical skills, leadership development).
· Collaborate with subject matter experts and operations team to ensure training aligns with production needs and develop training content.
· Develop and implement employee training programs to enhance skills and increase productivity.
· Evaluate program effectiveness and gather feedback HOD.
· Review, design and implement employee Induction & Orientation program in the MF group.
· Setting up Worker Up-skilling & Development Centers
· Where criteria of new worker hiring will be made
· Initial training period will be defined with detailed training program
· Viva test and core skill test to be conducted
· Job Assignment/ Fitment sheet to be published based on the skill set before handing over the worker at production floor
· Regular assessment of new workers at Fortnightly/ monthly and quarterly basis to ensure their engagement and contribution levels
· Improving retention of the workers through various programs
· For existing work force, skill matrix to be made and training needs identification on the basis of that
· Up-skilling the workers by improving their score in their skill matrix chart
· Setting up appraisal system for workers
Education:
Bachelor degree in Human Resources/ B.Tech (Textile)/or a related field.
Skills Required:
· Excellent interpersonal, communication, and presentation abilities
· Analytical mindset with ability to assess training needs and measure effectiveness
· Experience in designing instructional content and managing end-to-end training programs.
· Proficiency with Learning Management Systems (LMS) and e-learning tools.
· Knowledge of software and tools like CANVA, articulate, Vyond
Mail updated resume with current salary:
Email; etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
#hiring #lightroomeditor
THE EDITING TABLE is looking for a skilled Lightroom Photo Editor to elevate our creative team. We are looking for someone with an exceptional eye for color correction, image enhancement, and the ability to maintain visual consistency across all projects.
Requirements:
* Expertise in Adobe Lightroom is essential.
* Wedding photo editing experience is a strong advantage.
* 1+ year of experience in photo editing.
* Impressive portfolio showcasing before/after transformations
* Proven ability to meet tight deadlines with accuracy
Location : Mohali, Punjab (On site job)
LeadershipRole - Associate Director - Investment (Media Buying)
Experience - 7+ years
Location - Gurgaon/Gurugram, Delhi
About our Client:-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world's very best talent to solve some of the toughest challenges of today's digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
Associate Investment Director is responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, media planning managers devise, propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.
Some of the things we'd like you to do:
- Audience research in syndicated and 1st party data sources
- Creative spec management
- Creation of tactical plan presentation and supporting media plan templates
- Creation of campaign analysis plan templates
- Oversee the successful launch of campaigns using the Launch Tracker
- Maintain accuracy and timely updates of deliverable tracking documents for team
- QA of media plan set up conducted by various Activation team members
- Collate commentary on media performance and conduct first review on quality
- Adherence to team quality standard for reporting template and delivery
- Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
- Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments contributed by other team members
- Use understanding of campaign performance to contribute content to campaign wrap-up presentations
- Act as lead for smaller, more easily managed campaigns as progress in band and client demands/allows
- Manage accurate forecasts, media plans, and all key media planning documentation
A bit about yourself:
FRAAZO is India's fastest growing D2C Consumer Internet Brand which is currently serving happy customers in multiple cities
FRAAZO was born with a mission to provide high quality and hygienic produce to customers –
straight from the Farm to Doorstep (A farm to fork model company) within 18 hours. It constantly works towards this goal until it finally becomes the face of “direct fresh farm supplies”. A community intending to scale their behavior to create a utopia where being a reliable source of best produce
is the norm and not the exception.
To build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.At FRAAZO you will be working alongside with a group of incredibly passionate and driven people
who have complete freedom to chase down their goals in a totally uninhibited manner.
Here’s what will be in store for you at FRAAZO once you join us as Operation Excellence
About the Role:
Fraazo is looking for a operation excellence that will support the Supply Chain Optimization and Excellence Team to drive efficiencies across the entire supply chain process.You will be joining a dynamic team which is working towards making Fraazo leader in the FMCG Retail. He/ She will
responsible for You will engage with our Supply Chain to promote the trends of our metrics towards high-quality benchmarks.
What will you do:
Prepare Master plan and Drive 5S implementation across all Collection Centres and
Dark stores etc.,
Prepare SOP (Standard operating Procedures) and Work instructions and Daily
Routines for all positions and train the members and ensure the adherence at all levels;
Planning and Training of the team members on 5S, GMP, GWP, Hygiene
Practices,Food safety,QA Specifications etc.,
Conducting 5S and GMP/Food Safety Audits and ensuring the regulatory /statuatory
compliances as applicable.
Drive Improvement Projects like Wastage optimization, Availability improvemet,
Productivity Enhancement etc., using DMAIC/Six Sigma methodology;
Drive and ensure the Quality of Products from Collection Centre (CC) to Dark Stores
(DS) and up to the end Consumer.
Ensure Documentation at all levels through continuos monitoring and Auditing;
Training of the team members on Quality Specifications, Defect Matrix etc.,
RCA (Root Cause Analysis) Tool usage for optimizing the losses/defects generated
and Customer complaints etc.,
Drive Suggestion/Rewards and Recognitions/Idea work shops as per the Road map.
Drive 5S and KAIZEN culture across all areas.
Coordinate with HR team on execution of the Training Calendar as per the Plan
across all areas
Liason with the key stake holders like Operations/Procurement/Last mile /Middle mile
operation team etc.,
Internal and External Benchmarking of for all Product categories for ensuring the
quality consistency.
Creating and sustaining a dynamic environment that fosters development
oppurtunities by evaluating and motivating high performance amongst the team
members.
Drive the Horizantal replication of Good practices within the organization/Bench mark
organization etc.,
You should apply If you have:
B.E. (Mechanical/Food technology/Agriculture/Electrical)
5-8 Years in FMCG/Food processing MNC in Production
Management/QA/TPM/OE/Six Sigma etc., or in VnF Groceries experience in QA
with knowledge of TPM/Six sigma/operational excellence practices;
Life at FRAAZO
Working at FRAAZO would instantly make you realise one thing: you are working with the best
talent around you. Not just in the role you occupy, but everywhere you go. At FRAAZO, people
always have talent up their sleeves. With the right company, even conversations can be
rejuvenating. At FRAAZO, we guarantee a good company.
To make things smoother and to make sure you spend time and energy only on the most important
things, FRAAZO strives to make every process transparent.
There are many more such eccentricities that make FRAAZO what it is but that’s for one to
discover. If you feel at home reading this, get in touch.
NodeJS (Node.js)
MongoDB
React.js
AngularJS (1.x)- 3+ years of extensive experience in developing the Single Page Application with Web responsive design for mobile and web using Angularjs or Nodejs / React JS, HTML 5, CSS 3 and Bootstrap.
- Thorough understanding of React.js and its core principles.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Experience with common front-end development tools such as Babel, Webpack, NPM, yarn, etc.
- Node JS & software engineering experience
- Familiarity with newer specifications of EcmaScript (ES6)
- Knowledge of AWS services like Lambda, RDS and Dynamo
- Understanding of non-relational databases such as CouchDB and MongoDB
- Working experience with MySQL
NodeJS (Node.js)
Python
Flask
Javascript
PHP
jQuery
HTML/CSS
Laravel
Android Development
XML
KotlinRequirements:
- 1 to 2 years hands-on experience with Android programming (If you are fresh out of college you should be great at Java + Android coding)
- Bachelor’s Degree
- Strong Java skills with good knowledge with an attitude of learning.
- Good understanding of object-oriented concepts
- Passionate about creating a phenomenal mobile experience.
- Good understanding of RESTful APIs
Preferred:
- Bachelor’s Degree in Computer Science / Engineering preferred
- Attitude towards implementation of code and relevant tests.
- Hands on experience with consuming RESTful APIs on Android client.
- Hands on experience with 3rd party libraries like Retrofit, Android Support libraries, understanding of Material Design specification, Google Play Services.
- Familiarity with Kotlin a plus
iOS App Development
Objective C
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Full Stack Developer - Averlon