Customer Service Manager

Need Excellent Communication skills as the company is dealing with US Clients also

• 3+ years in AI development, with experience in multi-agent systems, logistics, or related fields.

• Proven experience in conducting A/B testing and beta testing for AI systems.

• Hands-on experience with CrewAI and LangChain tools.

• Should have hands-on experience working with end-to-end chatbot development, specifically with Agentic and RAG-based chatbots. It is essential that the candidate has been involved in the entire lifecycle of chatbot creation, from design to deployment.

• Should have practical experience with LLM application deployment.

• Proficiency in Python and machine learning frameworks (e.g., TensorFlow, PyTorch).

• Experience in setting up monitoring dashboards with tools like Grafana, Tableau, or similar.

• Proficiency with cloud platforms (AWS, Azure, GCP)

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha ,Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers,learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Full Stack Developer

Experience Level - 2 to 3 years

Location - Bangalore

Responsibilities:

● Develop and implement the React / Node Js-based project of the client

● Collaborate with the UX/UI designer to ensure a seamless and user-friendly experience

● Ensure high-quality code and perform required testing to identify and fix any bugs or issues

before signing off.

● Maintain clear and concise documentation of the code and development process

Requirements:

● Proven experience in developing Android and web-based applications using React /Node Js.

● Strong proficiency in JavaScript and familiarity with the React js. framework.

● Strong problem-solving and analytical skills

● Excellent communication and teamwork skills

● Looking for someone who can handle end to end projects.

● Capable of working with Strapi CMS.

Languages Required:

React.JS, Redux, MySQL, Java Script, Node.JS, MySQL, MongoDB AWS server-side & React Native.

Apply- https://lnkd.in/gVHVTMG6

About Us

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

What we're looking for

We seek a motivated, talented, and intelligent individual who shares our vision of being a changemaker. We value individuals dissatisfied with the status quo, strive to make improvements, and envision making significant contributions. We look for those who embrace challenges and dedicate themselves to solutions. We seek individuals who push for data-driven decisions, are unconstrained by titles, and value collaboration. We are building a fast-paced team to shape various business and technology aspects.

Responsibilities

• Be a part of the initial team to define and set up a best-in-class digital platform for the Private Credit industry, and take full ownership of the components of the digital platform
• You will build robust and scalable web-based applications and need to think of platforms & reuse
• Driving and active contribution to High-Level Designs(HLDs) and Low-Level Designs (LLDs).
• Collaborate with frontend developers, product managers, and other stakeholders to understand requirements and translate them into technical specifications.
• Mentor team members in adopting effective coding practices. Conduct comprehensive code reviews, focusing on both functional and non-functional aspects.
• Ensure the security, performance, and reliability of backend systems through proper testing, monitoring, and optimization.
• Participate in code reviews, sprint planning, and agile development processes to maintain code quality and project timelines.
• Simply, be an owner of the platform and do whatever it takes to get the required output for customers
• Be curious about product problems and have an open mind to dive into new domains eg: gen-AI.
• Stay up-to-date with the latest development trends, tools, and technologies.

Qualifications

• 3-5 years of experience in backend development, with a strong track record of successfully architecting and implementing scalable and high-performance backend systems.
• Proficiency in at least one backend programming language (e.g.,Python, Golang, Node.js, Java) & tech stack to write maintainable, scalable, unit-tested code.
• Good understanding of databases (e.g. MySQL, PostgreSQL) and NoSQL (e.g. MongoDB, Elasticsearch, etc)
• Solid understanding of RESTful API design principles and best practices.
• Experience with multi-threading and concurrency programming
• Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces.
• Experience of cloud computing platforms and services (e.g., AWS, Azure, Google Cloud Platform)
• Knowledge of Test Driven Development

Good to have

• Experience with microservices architecture
• Knowledge of serverless computing and event-driven architectures (e.g., AWS Lambda, Azure Functions)
• Understanding of DevOps practices and tools for continuous integration and deployment (CI/CD).
• Contributions to open-source projects or active participation in developer communities.
• Experience working LLMs and AI technologies

Benefits

By joining Binocs, you’ll become part of a vibrant and dynamic team dedicated to disrupting the fintech space with cutting-edge solutions. We offer a stimulating work environment where innovation is at the heart of everything we do. Our competitive compensation package, inclusive of equity, is designed to reward your contributions to our success.

Job Title: IOS Engineer (Remote)

Remote Working | Engineering Team | Full-time

The Impact you will create on the Job:

Developing SDKs on IOS with support for cross-platform technologies like ReactNative, Flutter along with hybrid development over platforms like Cordova.

Apply data structures and algorithms to optimize the code for a lower memory, battery, and processing footprint - all with the goal to build plug-and-play SDKs that don’t expect the app developers to write any supporting code in the app.

You will be liaising with the cross-functional teams to get an in-depth understanding of the functional requirements and propose scalable solutions.

As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.

You will collaborate with your team and set an example by delivering high quality and innovative engineering solutions for complex use cases.

Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.

What we look for?

Bachelor’s/Master’s degree in Computer Science/IT from premier institute.

2-4 years of industry experience in iOS development, with at least one live app on App Store.

Good knowledge of Objective-C, Swift 5, data structures and algorithms.

Fair understanding of Native Frameworks, specifically concurrency handling, data persistence (User Defaults, Keychain, Core Data), and background tasks.

Good understanding of iOS Frameworks related to UI and network.

Fair understanding of Apple’s concurrency handling, Core Data, and NS Operation classes.

Familiarity with developing UI with both XIB/Storyboard and code.

Good understanding of SDK integrations, debugging, and troubleshooting.

Interested in exploring mobile app development ecosystems like React Native, Cordova and Flutter.

Comfortable with tackling ambiguous problems and unblocking yourself.

Fair understanding of Push Notification ecosystem.

Sales Executive – IT SaaS Sales

Location: Remote

Experience: Minimum 1 year in IT SaaS Sales

Employment Type: Full-Time

About the Role

We are seeking a highly motivated and results-driven Sales Executive with a proven track record in IT SaaS sales. As a remote team member, you will play a pivotal role in driving revenue growth by identifying opportunities, engaging with potential clients, and delivering value through our SaaS solutions.

Key Responsibilities

• Lead Generation & Outreach:
• Identify, research, and qualify leads through various online channels, including LinkedIn, email, and other platforms.
• Build a robust sales pipeline to ensure consistent deal flow.
• Sales Process Execution:
• Conduct virtual product demos and presentations to illustrate the value of our SaaS offerings.
• Customize solutions based on client requirements and effectively communicate product benefits.
• Close deals efficiently while meeting or exceeding monthly and quarterly targets.
• Client Relationship Management:
• Build and maintain long-term relationships with prospective and existing clients.
• Provide exceptional post-sales support to ensure client satisfaction and retention.
• Market Research & Feedback:
• Stay informed about industry trends, competitor offerings, and emerging technologies.
• Share market insights and client feedback with the product and marketing teams to drive innovation.

Required Skills & Qualifications

• Minimum 1 year of experience in IT SaaS sales or a similar role.
• Proven ability to meet and exceed sales targets in a remote work environment.
• Strong communication, negotiation, and presentation skills.
• Self-motivated, disciplined, and capable of managing time effectively in a remote setup.
• Proficient in using CRM tools (e.g., Salesforce, HubSpot) and virtual collaboration platforms.
• Tech-savvy with the ability to quickly grasp new software and tools.
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Flexibility to work remotely from anywhere.
• Opportunities for professional growth and development.
• A supportive and inclusive workplace culture with a focus on innovation.

Position Overview: We are seeking a talented and motivated ReactJS Intern to join our team for a 6-month full-time internship. This is a fantastic opportunity for someone with prior internship experience to deepen their knowledge and skills in ReactJS while working on cutting-edge projects.

Responsibilities:

• Collaborate with the development team to design, develop, and maintain web applications using ReactJS.
• Write clean, maintainable, and efficient code.
• Participate in code reviews and contribute to the improvement of the codebase.
• Work closely with designers to implement user interfaces and user experiences.
• Assist in troubleshooting, debugging, and optimizing applications.
• Stay updated with the latest industry trends and technologies related to ReactJS.
• Contribute to the documentation of technical processes and workflows.
• Engage in team meetings and brainstorming sessions to contribute innovative ideas.

Requirements:

• Previous internship experience in a software development role.
• Knowledge of ReactJS and its core principles.
• Proficiency in JavaScript, HTML5, and CSS3.
• Familiarity with RESTful APIs and asynchronous request handling.
• Understanding of modern front-end build pipelines and tools.
• Experience with version control systems, preferably Git.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a collaborative team environment.
• Strong communication skills and the ability to articulate technical concepts clearly.

Nice to Have:

• Understanding with state management libraries like Redux or Context API.
• Knowledge of TypeScript and its integration with ReactJS.
• Familiarity with front-end testing frameworks and tools (e.g., Jest, Enzyme).
• Understanding of responsive design principles and mobile-first development.
• Experience with CSS preprocessors like SASS or LESS.

What We Offer:

• Hands-on experience with real-world projects and modern technologies.
• Mentorship and guidance from experienced professionals.
• A collaborative and inclusive work environment.
• Opportunity to contribute to meaningful projects and make a real impact.
• Competitive stipend and potential for a full-time position upon successful completion of the internship.