
• This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities.
• Interact with clients and build relationships with them while ensuring their needs are being met.
• Strong client-facing and communication skills.
• A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service
• A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company
• Managing a large number of incoming calls and emails.
• A thorough knowledge of the product or service the company they work for is offering
• Liaising with internal stakeholders and follow up with external customers.

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Position: Full Stack Developer ( PHP CodeIgniter)
Company : Mayura Consultancy Services
Experience: 3 yr To 5 yrs
Location : Bangalore
Skill: HTML, CSS, Bootstrap, JavaScript, Ajax, jQuery , PHP and CodeIgniter or CI
Work Location: Work From Home(WFH)
MCS is seeking a talented and experienced Full Stack PHP Web Developer to join our dynamic team. As a Full Stack PHP Web Developer at MCS, you will be responsible for designing, developing, and maintaining scalable PHP-based web applications.
Responsibilities
- Design, develop, and implement user interfaces and user experiences for web applications.
- Create and maintain well-structured, reusable, and efficient code for both front end and back end components.
- Develop interactive and responsive user interfaces using HTML, CSS, Bootstrap, Ajax, jQuery and JavaScript frameworks.
- Collaborate with designers to ensure seamless integration of design elements into the user interface.
- Build and maintain server-side applications using programming languages such as PHP, CodeIgniter, SQL and Laravel.
- Design and optimize databases, write efficient queries, and manage data storage and retrieval.
- Develop APIs (Application Programming Interfaces) for seamless communication between front end and back end systems.
- Ensure API security, performance, and adherence to industry standards.
- Use version control systems (e.g., Git) to manage code repositories and collaborate with team members.
- Deploy applications to production environments and manage continuous integration and continuous deployment (CI/CD) pipelines.
- Work closely with product managers, designers, and other developers to translate requirements into technical solutions.
- Participate in code reviews and provide constructive feedback to team members.
Perks & Benefits:
Complete Work From Home Opportunity: Enjoy the flexibility of working entirely from the comfort of your home, empowering you to manage your schedule and achieve a better work-life balance while coding innovative solutions for MCS.
Opportunity to Work on Projects Developing from Scratch: Engage in projects from inception to completion, working on solutions developed from scratch and having the opportunity to make a significant impact on the design, architecture, and functionality of the final product.
Diverse Projects: Be involved in a variety of development projects, including web applications, mobile apps, e-commerce platforms, and more, allowing you to showcase your versatility as a Full Stack Developer and expand your portfolio.
Joining MCS as a Full Stack Developer opens the door to a world where your technical skills can shine and grow, all while enjoying a supportive and dynamic work environment. We're not just building solutions; we're building the future and you can be a key part of that journey.
Roles and Responsibilities;-
- Include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
- Designing, developing and delivering high-volume, low-latency applications for mission-critical systems
Framework required – spring boot, Hibernate
Skills - Should have knowledge of JPA, js, Ajax
● Work in agile product development (with Product owners, Managers, Developers) to
define requirements and design the solutions
● Design intuitive and simple user interfaces for mobile and web solutions, producing
journey maps, storyboards, mock-ups
● Rapidly translate concepts into user flows, wireframes, mock-ups, and prototypes that
lead to intuitive user experiences. Design UI for Mobile and Web applications with a
special focus on Data Visualizations
● Innovate with evolving customer experience in terms of applying technologies and
business models
● In this position, you will be challenged to understand business needs as well as user’s
perspectives and put them in a cohesive design which is simple but elegant. You will
also be expected to design the overall functionality of the product, and in order to have
the best user experience, iterate upon in accordance with user testing
Required Technical and Professional Expertise -
● Minimum 0-2 years of experience as UI/UX Designer (and/or Interaction Designer) with
experience working with internal or external stakeholders.
● Proficiency with design tools like Figma, Adobe Suite, and collaborative tools like Notion,
Airtable
● Experience in designing mobile applications for users that are not so technically literate
● Experience in designing web applications that support extensive Data Visualization,
Dashboards
● A portfolio of previous work must be presented incorporating UI designs and/or sketches
that demonstrate an understanding of wireframing, interaction design, visual design, and
design best practices.
Requirements
Benefits
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications. . You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals You will be part of a talented software team that works on mission-critical applications
Responsibility
- Write automated test cases to test code.
- Excellent teamwork skills with an ability to get the work done with minimal
- Experience with multiple mobile platforms is a plus.
- A passion and will to accept any new technical challenge that may come across.
- Linux scripting and SSH terminal
- Conceptual, Working knowledge of - DBMS, SQL, PL/SQL.
- Ability to write clean and documented code.
- A team player can provide technical expertise for a small team of developers.
- Strong hands-on and experience in core Java - Java/J2EE
- Design and implement new features, create UI, debugging, and data modeling.
- To update and sync with other team members daily.
- Ability to communicate effectively, both written and oral, at all levels to various technical and non-technical audiences
- Testing all applications against software and hardware versions. Provide timely turnaround and documentation of things implemented.
Additional preferred skills * JSP/Servlets OR JQuery/HTML5 AND JavaScript
Requirements:-
- Working knowledge of - MySQL.
- Working experience on Struts/Spring.
- Experience with web services standards and related technologies - SOAP/Rest, AJAX, JSON, and XML.

If you are an analytical problem solver with a strong Web Development knowledge and a passion for teamwork and innovation, we have the perfect job for you!
We are looking for a Web Developer to join our award-winning, talented team, building the next generation automated drone applications for our global customers.
As a front-end developer, you will implement a complete user interface in the form of a web app. A thorough understanding of all of the components of FlytBase platform and infrastructure is required. You will need to take ownership of your projects, which involves detailing requirements after discussion with the Product Owner, building user interfaces, developing and maintaining web apps with a focus on user experience.
We offer an outstanding team environment, flexible working hours, and various opportunities to advance your career. We are looking for a long-term relationship and committed individuals to join our team. This position is based out of our development centre in Pune, India.
Responsibilities
- Work as part of a team developing applications and services using Agile development methods
- Contribute to team and organizational improvements in process and infrastructure
- Effectively use tools and ingenuity to identify and fix defects before they become a problem
- Creating self-contained, reusable, and testable modules and components
- Learn about the domain and competitors to propose new drone apps as well as improvement for existing apps
- Collaborate on projects with a closely knit team
As a Front End Developer
- Delivering a complete front end application
- Ensuring high performance on mobile and desktop
- Writing tested and documented TypeScript/JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the backend developers, and yourself
- Cooperating with the back-end developer in the process of building the RESTful APIs
- Make design and technical decisions for Angular projects.
- Communicating with external web services
- Develop and maintain web apps using our FlytAPIs
As a Back End Developer
- Integration of user-facing elements developed by front-end developers with server side logic
- Design and implementation of low-latency, high-availability, and high-performance applications
- Implementation of security and data protection
- Writing reusable, testable, and efficient code
Skills/Experience
- 1-4 yr experience as an Angular 2+ or React or Ionic Developer.
- Strong expertise with NodeJS, HTML5, CSS, JSON, jQuery, Bootstrap and writing cross-browser compatible code.
- Knowledge of NodeJS frameworks such as ExpressJS etc.
- Knowledge of Creating RESTful services with Node.js and Experience with Socket.io
- Good understanding of HTML Dom manipulation Techniques
- User authentication and authorization between multiple systems, servers, and environments
- Understanding of fundamental design principles behind a scalable application
- Proficiency working with source control (git) / versioning systems, continuous integration in an agile development setup
- Strong analytical skills and problem solving aptitude
- Attention to details
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Good to Have
- Understanding of how to deploy Mean stack applications in AWS/Azure deployment environment, considering security, reliability, etc.
- Knowledge of other python-based server side frameworks such as Flask or Django.
- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift



