• This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities.
• Interact with clients and build relationships with them while ensuring their needs are being met.
• Strong client-facing and communication skills.
• A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service
• A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company
• Managing a large number of incoming calls and emails.
• A thorough knowledge of the product or service the company they work for is offering
• Liaising with internal stakeholders and follow up with external customers.
About sharadmishracom
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Company Profile:
Tring is India's leading new-age digital platform connecting fans and celebrities digitally through various products like personalized video messages, live interactions, DM on Instagram, Personalized meet-ups and many more. Tring has a roster of more than 12,000+ celebrities from Bollywood, TV, sports, regional and international space, covering names like Shankar Mahadevan, Sharman Joshi, Shaan, Vivek Oberoi, Saina Nehwal, David Koechner, Enrique Arce, and many more.
Why should you join Tring?
Our goal: Changing the gifting experience in India, pioneering the celebrity world for the fans, with a simple goal to connect fans with their favorite celebrities, for one and all. We believe in gender equality. The young team of Tring is enthusiastic and passionate to take it to the next milestone.
Job Description
Position: Relationship Executive (Brand Executive) B2B
Roles and Responsibilities-
- Conduct regular meetings with potential leads to foster relationships, understand their needs, and tailor offerings to drive business growth.
- Collaborate with the Marketing Team to analyse, refine, and implement effective plans and strategies for the various brand requirements and business needs which would include Celebrity Management, Influencer Marketing, Productions and more.
- Build and nurture relationships with brands to explore collaboration opportunities, ensuring mutually beneficial partnerships and extending the reach and impact of Tring's services.
Maintain strong relationships with past clients, ensuring continuous engagement and generating additional business opportunities through effective relationship management and understanding their evolving requirements.
Key Responsibilities:
- Minimum of 7+ years of experience in IT sales.
- Develop and execute sales strategies to generate new business opportunities and expand client base within the US staffing market.
- Identify and target potential clients through proactive prospecting, networking, and cold-calling efforts.
- Build and nurture strong relationships with key decision-makers and stakeholders at client organizations.
- Understand client staffing needs, requirements, and challenges to provide tailored workforce solutions.
- Collaborate with internal recruitment teams to align staffing solutions with client demands and expectations.
- Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients.
- Negotiate contract terms, pricing, and service agreements to ensure mutually beneficial outcomes.
- Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and differentiation.
- Maintain accurate and up-to-date records of sales activities, client interactions, and revenue forecasts using CRM systems.
- Meet or exceed sales targets, quotas, and KPIs established by the company.
Qualifications:
- Bachelor's degree in Business Administration, Sales, Marketing, or related field.
- Proven track record of success in B2B sales, preferably within the US staffing or recruitment industry.
- Strong understanding of the US staffing market, including industry trends, client needs, and competitor landscape.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced, target-driven environment.
- Proficiency in CRM software and Microsoft Office suite.
- Willingness to travel as needed.
The Inside Sales Specialist is a key player in our organization, responsible for nurturing existing client relationships and creating new ones. This role involves converting pre-qualified leads, upselling, and ensuring an exceptional customer experience.
Responsibilities:
- Source Opportunities: Identify new sales prospects through inbound lead follow-up, outbound cold calls, and emails.
- Understand Customer Needs: Listen to customer requirements and understand their needs and preferences.
- Route Qualified Opportunities: Pass qualified leads to the appropriate sales executives for further development and closure.
- Achieve Quotas: Close sales deals and meet quarterly targets.
- Research and Identify Key Players: Understand the client landscape, identify decision-makers, and generate interest.
- Maintain Prospect Database: Keep your database of prospects up-to-date within your assigned territory.
- Collaborate with Channel Partners: Work closely with channel partners to build a strong sales pipeline and close deals.
- Conduct Effective Online Demos: Showcase our products/services to potential clients.
Requirements:
- Proven Inside Sales Experience: Demonstrated success in inside sales.
- Strong Phone Presence: Comfortable making numerous calls daily.
- Proficiency with CRM Tools: Familiarity with Salesforce.com or similar CRM systems.
- Excellent Communication Skills: Both verbal and written.
- Effective Listening and Presentation Skills: Ability to understand client needs and present solutions.
- Time Management and Multitasking: Prioritize tasks effectively.
- Bachelor’s Degree or Equivalent: Educational background in business or related field.
Why Join Us?
- Be part of a dynamic team in the engineering industry.
- Opportunity to make a significant impact on our growth.
- Collaborate with channel partners and contribute to our success.
If you’re passionate about sales, building relationships, and contributing to an engineering company’s success, we’d love to hear from you! Apply now and let’s create something great together!
You should have in-depth knowledge of object-oriented PHP programming and MySQL, an understanding of MVC designs specifically Code Igniter, JSON, JavaScript, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3.
Roles and Responsibilities:
- Development and maintenance of Web applications in Code igniter framework.
- DB Schema designing
- UI Designing
- Web services/API endpoint implementation
- Development of back-end process
About Company:
Channelkonnect. (http://www.nowappstech.com/index.php) is a company focused exclusively on providing solutions for extended enterprises Our aim is to build a platform that creates more wealth for every stakeholder who directly or indirectly participates in the upstream and downstream supply chain process. We envisage a world wherein every business that operates through channel partners - irrespective of small, medium, or large - can get connected and work on a single platform to provide a unified experience to its customers. For additional information, visit channelkonnect.com.
Share your Cv with the below email
operations at nowappstech.com or 8 8 8 0 8 0 2 5 3 4 on whats app
We are looking for a Technical Product Manager to help us build the next-generation Wealth Tech platform at Neo. We are a team of financial industry veterans and digital entrepreneurs with ambitions to become the largest wealth tech platform in India..
Responsibilities:
- Work with team management to define product strategy, features and priorities.
- Conduct usability studies to understand customer pain points/challenges/requirements.
- Prepare crisp and detailed product requirement documents (PRDs).
- Define and wireframe the user journeys and flows.
- Work with UX designer, developers, testers to develop and release the feature.
- Engage with external partners/vendors to identify integration requirements.
- Monitor and track utilization/performance of features post release.
Requirements :
- Demonstrate a critical understanding of business processes and challenges.
- Comfortable being the 'face of the product' who can clearly set and communicate product requirements.
- Passionate about user experience and building delightful digital products.
- Strong technical acumen with ability to engage in deep technical design discussions.
- 5+ years in Product Management at a tech-first company
- Proficiency with wireframing tools like Figma, Balsamiq, Adobe Illustrator etc.
- Experience with business intelligence platforms like Power BI, Metabase etc.
- Understanding of product analytics frameworks like Google Analytics, Mixpanel, Amplitude etc.
- Degree EE, CSE, IT or ECE is a MUST
- MBA preferred.
- Experience with B2C is a must
- Experience with Mobile products is necessary
Job description:
Responsible for developing high quality software for automotive/multimedia products, and
building deep understanding in cutting-edge technologies
Follow software development life cycle, industry standard processes, and work closely with
customers and partners
Basic eligibility criteria:
1. experience in embedded systems platform/middleware development in
Linux/Android
2. Proficient in C/C++/Java and OOPS concepts
3.Hands-on experience in multi-threaded programming, IPC's and OS concepts
4. Hands-on experience in at least one of the following: Automotive domain, Android
programming, Multimedia frameworks
5. Candidate should be self-motivated and a go-getter who can quickly learn new things to solve
real-world programming challenges
Desirable skills:
1. Expertise in Android frameworks, JNI, AIDL and HIDL
2. Epertise in automotive infotainment technologies like Apple CarPlay, Android Auto,
Bluetooth, WiFi, Multimedia, etc
3. Expertise in multimedia or audio/video frameworks like Android Media, gstreamer, alsa,
openssl, openmax, etc
REST API, Microservices etc.
Working knowledge of JVM internals
Working knowledge of any database (MySQL or HSQLDB)
Working knowledge of No-SQL database (Mongo or Dynamo DB)
Working experience with messaging (JMS/RabbitMQ)
R & D on new advanced cloud-based technologies in a test-driven agile development.
Experience in designing and architecting systems with high scalability and performance requirements
Ability to design infrastructure for performance evaluation and reporting of cloud-based services, namely AWS
In depth knowledge of key AWS services like EC2, S3, Lambda, CloudWatch etc.
Certification on AWS architecture desirable
Excellent communication skills
Bachelor of Engineering (Computer background preferred)
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
- Communicating actively with dealers & customers to help foster a team environment
- Building strong relationship with dealers & customers
- Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Developing and implementing sales & marketing plans to drive sales and profit
- Meeting and exceeding sales targets for assigned territories
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
- Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
- Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
Desired Candidate Profile
- A Master's degree in business administration (MBA), Marketing
- Minimum 5-6 yrs of Sales experience with understanding of paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
Target area would be clients looking forward Digital Marketing services. Hence includes,
1) Increasing revenues
2) Growth in terms of business expansion,
3) Increasing profitability by building strategic partnerships and making strategic business decisions.
4) Responsible for prospecting, identifying, and developing business with new customers
5) Preparing commercials for prospective clients based on the business offering in consultation with the project manager.
6)- Introduce the new client to the operations team and assist the operations team to work for the new client.
7) Competitor analysis: Should be aware of the work being done by the competition and come up with strategies to acquire those accounts.
8) Providing management with client/market feedback.
9) Ability to identify client needs and deciding deliverables for the same.
10) Should be self driven, target oriented and passionate
Role Business
Industry Type IT
Functional Area Sales & Business Development
Employment Type Full Time, Permanent
Role Category BD / Pre Sales
Education
UG : Any Graduate
PG : Any Postgraduate
Doctorate: Doctorate Not Required
Key Skills
Communication Skills Data Analysis Business Development
Competitor Analysis BD Account Mining Execution Project Management Digital Marketing New Business
25000 TO 750000 K