• This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities.
• Interact with clients and build relationships with them while ensuring their needs are being met.
• Strong client-facing and communication skills.
• A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service
• A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company
• Managing a large number of incoming calls and emails.
• A thorough knowledge of the product or service the company they work for is offering
• Liaising with internal stakeholders and follow up with external customers.
Shubham Vishwakarma
Full Stack Developer - Averlon
About sharadmishracom
About
Company video
Connect with the team
Company social profiles
Similar jobs
We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.
If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.
Location: Morbi [Onsite: Only based for local candidate]
1. End User Technical Support
o Provide hands-on support for desktops, laptops, printers, scanners, biometric/attendance systems, and conference room equipment (projectors, TVs, audio systems, etc.).
o Assist users in day-to-day operations of Microsoft 365 tools including OneDrive, SharePoint, Outlook, Teams, etc.
o Guide users on common software installations and resolve application-related issues (PDF tools, browser settings, printer drivers, etc.).
2. System Configuration & Deployment
o Configure laptops and desktops as per IT policy and defined software baseline.
o Ensure proper asset tagging and labeling before system handover to users.
o Join eligible systems to Active Directory based on company policy and user profile.
o Ensure installation and activation of Antivirus/EDR solutions (e.g., CrowdStrike, Defender, etc.).
3. Hardware & Peripheral Troubleshooting
o Perform basic hardware diagnosis and troubleshooting (RAM, HDD, cables, display, power, etc.).
o Perform basic network diagnosis. Do internal coordination with Network team if it is network issue.
o Coordinate with OEM/vendor for parts replacement under warranty (if applicable).
o Support for printer maintenance, toner replacement, and troubleshooting printing issues.
4. Helpdesk Ticketing and SLA Compliance
o Acknowledge and act on tickets assigned via the Helpdesk tool (ManageEngine ServiceDesk Plus or equivalent).
o Update ticket progress and provide regular feedback to the Helpdesk coordinator and end-user.
o Ensure timely resolution of all tickets within defined SLA timelines.
o Escalate unresolved or delayed issues to the next level in the support hierarchy.
5. Asset Management Support
o Maintain and update asset information related to assigned systems and peripherals.
o Coordinate with the Helpdesk/Asset team for movement, reallocation, or disposal of IT assets.
o Support in physical verification, tagging, and reconciliation of IT inventory.
Ruby on Rails (ROR)
RubyRoles and Responsibilities
- Utilize your professional software development experience to write clean, maintainable, and efficient code in Ruby on Rails
- Ensure the code you write is defect-free and meets our product requirements
- Demonstrate strong debugging skills to identify and resolve issues promptly
- Collaborate with cross-functional teams to design, develop, and implement new features and enhancements
- Contribute to the planning and execution of CI/CD pipelines using tools like GitHub Actions
- Operate with minimal technical guidance, demonstrating your ability to take ownership of projects and deliver results
Requirement
- 10+ years of professional software development experience with Ruby on Rails
- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience)
- Deep understanding of software development best practices, design patterns and architecture of any Rails application Familiarity with CI/CD pipelines, Git, and GitHub
- Exceptional problem-solving and debugging skills
- Ability to work effectively in a collaborative team environment
- Strong communication skills
- Self-motivated and able to work independently with minimal supervision
- Immediate joiners are preferred
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptCygner Technolabs Pvt. Ltd. is a dynamic and innovative IT company dedicated to delivering cutting-edge solutions to our clients worldwide. We are seeking a talented and experienced PHP Developer to join our growing team.
Roles & Responsibilities:
· Develop and maintain PHP based web applications.
· Collaborate with cross-functional teams to define, design, and implement new features.
· Maintain and enhance existing web applications.
· Troubleshoot, debug, and optimize code to ensure optimal performance.
· Stay updated on emerging industry trends and technologies.
Skills Required:
· Proven experience as a PHP Developer or similar role.
· Strong proficiency in PHP and MySQL.
· Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
· Familiarity with version control systems (Git).
· Understanding of database design and optimization.
· Excellent problem-solving and communication skills.
· Ability to work both independently and collaboratively in a team environment.
Required Experience: 1+ Year
Preferred Location: Rajkot
Educational Qualification: BE Computer Science, BE IT, B Tech Computer, M Tech Computer, MCA, BCA, M.Sc. IT, B.Sc. IT or a related field.
Angular (2+)AngularJS (1.x)
BootstrapResponsibilities:
- Collaborate with cross-functional teams to define, design, and ship new features.
- Develop and maintain web applications using Angular
- Design, build, and maintain efficient, reusable, and reliable code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Identify and correct bottlenecks and fix bugs.
- Work with external data sources and APIs.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Collaborate with other developers and stakeholders to ensure successful project completion.
Requirements:
- Bachelor's degree in Computer Science, Software Engineering, or related field.
- 2+ years of experience in web application development using Angular.
- Strong knowledge of Angular 2+ and TypeScript.
- Experience with Angular Material and Bootstrap.
- Knowledge of relational database design and development using SQL Server.
- Familiarity with agile development methodologies.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Experience with Entity Framework Core.
- Experience with Azure Cloud Services.
- Familiarity with unit testing frameworks such as NUnit and xUnit.
- Experience with source control management tools such as Git.
- Knowledge of CI/CD pipelines using Azure DevOps or similar tools.
ROLE - HR Executive
We're seeking a qualified Hr Executive to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.
We are open for BDA, TL, and BDM profile
Experience:0.6-4 years
Job Location: Work from home
Selection process:- Business Development Manager round.
Qualification: B.com, BBA, MBA in Hr
Salary offered: 20-25k
Working days: 6 working days with Sundays off
Shifts: 10:00am -7:00pm
Mandatory language: Hindi and English
Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.
Additional Compensation: If applicable, this will be decided on the basis of your designation.
A company founded by 2 BITSians with a simple mission statement - “App Business Made
Easy”. We are building a SaaS company focused on the needs of SMB App Developers
from around the world. This is a $15 Billion+ opportunity which is ripe for disruption
especially with increasing internet penetration, adoption and digitization of businesses. We
are profitable from Day-1 and are already growing at breakneck speeds and solving some
really hard problems. We are a team of 40+ people.
Culture
We are working hybrid and building a unique culture that allows you flexibility. We believe
your work should talk for itself and hence focus on KRA and projects.
As an Ad Ops manager, you have a critical role as part of the Global Performance delivery
team. You are the first point of post-sales contact for Appbroda's biggest advertising clients.
The ideal candidate will be super analytical, proactive, and a clear communicator and will
work with complex ad campaigns, managing and optimizing these campaigns using clear
analysis to deliver results.
Ad operations team would manage client relationships, but also bring to the table comfort
with analysis and numbers.Key Responsibilities:
● Work with sales teams to understand client expectations
● Day-to-day management of mobile display campaigns
● Work with the publishing team to secure inventories required for meeting the
client's objective
● Meet and exceed campaign goals through campaign strategy and optimization
● Work with data to arrive at insights and strategies about campaigns
● Day to Day management of profit margins across all campaigns
● Assist in the development of custom creative with internal departments and clients
● Management of client expectations, communication, and reporting metrics
● Help the product management team in designing better products by
communicating market realities and expectationsKey Skills & Experience:
● 1-2 years with GAM minimum
● Strong analytical skills
● Exceptional relationship management and communications
● Teamwork and interpersonal skills● Attention to detail
● Previous experience in a fast-paced start-up environment will be preferred
NodeJS (Node.js)Javascript
HTML/CSS
jQueryFounded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
What you will do:
- Taking ownership of all web and server side development and enhancements as per product growth vision and management plans
- Developing, managing and scaling usage/analytics and reporting of end user based solutions
- Integrating and managing online payment systems, and building and managing online learning platforms with login, video security, online payment and reports
What you need to have:
- Minimum exp: 1 year (Full-time)
- Primary and Must have skills:
- Deep hands on working experience in Node. JS , HTML, CSS, JavaScript, Jquery, Firebase, AWS/Heroku, SQL/NoSQL Databases with Server side integration
- API development and management
- Documentation & Efficient Code Management
- Product Management and product ownership orientation
- Good to have skills (Additional):
- Online payment systems
- Online Learning platforms
- Licensing, encryption, reporting and analytics
- Personality skills:
- Non distracted and focussed
- Analytical, problem-solving and calculative aptitude
- Professional, organized and a team player
- Understands importance of excellent and proactive communication
Vue.jsJavascript
GitResponsibilities
• Collaborate with a team of developers and designers to create an innovative website that draws the user’s attention and interest.
• Create reusable, effective, and scalable JavaScript code • Implement front-end components with Vue.js framework
• Translate the client’s technical requirements into code
• Test and update web application so that it can be used on all web browsers
Skills and Qualifications
• English language proficiency
• 3+ years of professional experience in Vue.js and object-orientated programming
• Highly proficient in JavaScript, modern JavaScript, HTML, CSS
• Highly proficient in Vue.js framework
• Proficient in using Git as a control system
Company is seeking an Engineering Leader to deliver and manage a diverse development team. An ideal candidate would lead a team of developers and engineers, collaborating with product managers by structured thinking and delivering world class solutions by defining problems, prioritize them to solve and Identify them.
Responsibilities:
• You shall lead, manage and hire a team of talented engineers.
• Collaborating with your team, you will craft a thoughtful, long-term technical
strategy that anticipates future needs while being pragmatic about what’s needed
today.
• You will have practical exposure of being a technical contributor and mentor for your
team.
• While most of your focus will be on people management, you’re not afraid to roll up
your sleeves and do actual technical work when appropriate.
• Check and confirm the accuracy of the work performed and the methods used by
engineering team.
• Create detailed engineering plans, processes, and procedures for engineering staff to
use and abide by.
• You will work with other engineering managers and functional leads to set direction
and ambitious goals for your team, Engineering, and Company as a whole.
Qualifications:
• 7-12 years of programming experience in Python, Java, Ruby or other language.
• Experience with managing production systems in cloud platform.
• Have solid understanding of database technologies.
• Great numerical and analytical skills.
• Technical expertise with data models, data mining, and segmentation techniques.
• Excellent critical thinking, problem solving and analytical skills
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon