Customer Service Manager

Gevme is a Singapore-based fast-growing leading event management platform. It is used by event professionals worldwide to build, operate and monetise events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become a part of a vibrant and fast-moving product company that's on a mission to connect people around the world through events.

Job Summary:

Responsibilities:

• Develop and maintain automated test scripts using industry-standard automation tools/frameworks (e.g., Selenium WebDriver, Cypress, TestNG, JUnit, etc.).
• Collaborate with cross-functional teams to define test requirements, acceptance criteria, and test scenarios.
• Identify and prioritize test cases for automation based on risk, impact, and frequency of use.
• Execute automated test suites and analyze test results to identify defects, performance issues, and areas for improvement.
• Work closely with developers to troubleshoot and resolve software defects in a timely manner.
• Participate in code reviews, sprint planning, and release activities to ensure product quality and stability.
• Continuously research and evaluate emerging QA automation tools, technologies, and best practices to enhance our testing processes.
• Contribute to the development and maintenance of test automation frameworks, libraries, and utilities.
• Mentor and provide technical guidance to junior members of the QA team.
• Communicate test status, progress, and issues effectively to project stakeholders.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience (at least 2 years) as a QA Automation Engineer or similar role, with a focus on web application testing.
• Strong proficiency in at least one programming language (e.g., Java, Python, JavaScript) for test automation.
• Hands-on experience with automation frameworks/tools such as Selenium WebDriver, Cypress, TestNG, JUnit, etc.
• Solid understanding of software testing methodologies, QA best practices, and agile development processes.
• Experience with version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.
• Excellent analytical, problem-solving, and debugging skills.
• Strong attention to detail and a passion for delivering high-quality software products.
• Excellent written and verbal communication skills.
• Ability to work effectively both independently and as part of a collaborative team environment.

Roles and responsibilities:

• Building and executing social media strategy through competitive and audience research
• Setting up and optimizing company pages within each social media platform
• A Social Media Specialist is responsible for creating and administering content on all social media platforms, such as Indeed, Twitter, etc. to build an audience and ensure client engagement
• Write long- and short-form social media messages that attract new users and engage current users
• Use data to analyze what’s working, what’s not, and reinforce or refocus key messages accordingly
• Wear many hats as you work with multiple teams to develop strategy, work with designers, write copy, manage social communities, and analyze data
• Help convert prospects into loyal client with engaging, responsive, responsible, surprising, and captivating social media interactions

Requirements:

• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Good understanding of social media KPIs
• Familiarity with web design and publishing
• Excellent multitasking skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• BSc degree in Marketing or relevant field

As a Software Architect a Typical Day Might Include the Following:

• Work with product/tech team to discuss/define the architecture or solution of a given problem statement
• Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure
• Communicate architecture in an effective and professional manner
• Drive technical decisions, solve tough problems, and coordinate multiple project execution
• Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards
• Monitoring the quality of code that is delivered through reviews and other processes
• Foster strong teamwork environment and create passion and energy within the team
• Be an active participant in the development leadership team ensuring corporate success

To Land This Gig You'll Need:

• BE/B.Tech in Computer Science, or equivalent work experience
• 7+ years of software development experience
• Experience with developing large enterprise-scale application in AWS
• Full-stack experience with PHP, MySql, ReactJS, SQL/NoSQL and readiness to work with teams using other technology stacks like Java, Golang
• Strong quality orientation
• Expertise in designing application using relational and/or non-relational databases
• Working Knowledge of CI/CD
• Experience with micro-service design
• Experience architecting systems for performance and scalability
• Experience in product development
• Excellent problem-solving abilities
• Excellent decision-making skills
• Working Knowledge of design patterns
• Working Knowledge of Agile development processes
• Strong communication skills

Job title: React.js Developer 

Location: Gurugram (Onsite)

Notice: Immediate joiner 

Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.

• Reviewing application requirements and interface designs.Identifying web-based user interactions.

• Developing and implementing highly responsive user interface components using react concepts.

• Writing application interface codes using JavaScript following react.js workflows.

• Troubleshooting interface software and debugging application codes.

• Developing and implementing front-end architecture to support user interface concepts.

• Monitoring and improving front-end performance.

• Documenting application changes and developing updates.

Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.

• Previous experience working as a react.js developer.

• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

• Experience with user interface design.

• Knowledge of performance testing frameworks including Mocha and Jest.

• Experience with browser-based debugging and performance testing software.

• Excellent troubleshooting skills.

• Good project management skills.

• Basic knowledge of Data Structure and Algorithm required

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or a relevant field

Roles and responsibilities: 

·         Minimum of 4+ years of experience developing in Ruby on Rails 

·         Candidates must be able to solve Algorithms problems using Ruby 

·         Strong knowledge of Data Structures, Algorithms and Design Patterns 

·         Experience with RESTful APIs and building Scalable Microservices 

·         Strong System Design and Architecture skills. 

·         Experience working in test-driven environment 

·         Comfortable doing paired programming and extreme programming 

·         Great communication skills and desire to work with multiple technologies - Java, RoR, GraphQL etc. 

·         Experience writing APIs and services with Ruby on Rails       

·         Knowledge of Agile development methodologies, test driven development (TDD), extracting / refactoring code into services, domain-driven design, and CI/CD 

About radix health 

We, http://www.radixhealth.com/">Radix health, Inc are a Healthcare IT solutions provider organization based out of US and India, developing innovative products that are solving some of the challenging problems for US Healthcare around patient access and patient care. We operate at the intersection of Clinical operations, data science and medical practices and we are a bunch of people with solid domain knowledge, technical expertise and eagerness to grow our footprint in the market.

Radix health is listed as one of the top 100 companies transforming US healthcare and we are proud to be associated with several leading medical groups in US. 

Working at radix health

Are you looking for a place where growth opportunities abound, where you'll have the freedom to forge your own path, and where you can feel good about the work you're doing?

We're looking for people who are passionate about improving healthcare, constantly seek to make themselves better, love challenging problems, and never say never.  We honor diversity and creative thought. We are committed to building an environment that challenges you, but where you can also have fun. As a growth-stage startup, we offer competitive compensation packages that reward hard work and long-term growth.

Perks at work

• Chance to work on real life problems in the healthcare industry.
• Culture of trust, empowerment and constructive feedback, Advanced technology stack , knowledge sharing through tech talks, product demos, parties & events.
• Competitive salary, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and healthy evening snacks.
• A diverse, fun and open-minded team in a nice office in the centrally located part of Pune.
• Extensive onboarding, mentoring and personal development plan.
• Relocation assistance for outstation candidates.
• Comprehensive insurance benefits covering employees and their families.
• Genuine work/life balance served here. 

Our Recruiting Process:

We aim to reply to all applicants within a few days of receiving your application. Our interview process consists of several stages, each one allowing us to get to know you better, professionally and technically. It is also an opportunity for you to gain a better understanding of our culture and the work we do here at Radix Health.

The stages include:

• CV review
• A little coding/Logical challenge 
• Technical Interview with team
• Interview with VP. 

We value your time and we move fast and provide feedback at every stage of the interview.

If you like being at the place where decision making is quick then you are on the right track

Role :
We are looking for an experienced Java or full-stack developer who is passionate about developing solutions that improve healthcare. The ideal candidate will have at least 4 years of experience building large-scale web applications. 

You will be expected to define/scope feature-sets and develop new functions. You will be a part of the team that is focussed on our one of many industry leading software solutions, designing scalable/maintainable object oriented architecture and producing market leading, self-testable deliverables. 

You are expected to be a technology enthusiast, who likes to think out of the box, embraces new technology alternatives, has a creative mind and is a go-getter.

Qualifications:

• Education : BE/MS/M. Tech/MCS/MCS with excellent records
• Server side :  Java/J2EE, REST API development, RESTful web services, Spring Boot framework, JAX-RS APIs

• Concepts : Strong understanding of Data Structures, Concurrency, Mult-threading, Design patterns, Java packages, Garbage collection, collections, JVM, JDBC

• ORM : Mybatis, Hibernate
• Unit testing : JUNIT, TestNG, Mockito 
• Build : Maven, Gradle
• CI/CD : GIT, Devops practices, Jenkins, containerization using Docker
• Databases : SQL, No-SQL, RDS, PostgreSQL, MySQL

• Cloud :AWS, EC2, ES3, ECR etc.

• APM:  ELK, Grafana

Skills:

• At least 4 years of SAAS software development experience.
• Experience in cloud computing application implementations on AWS is a MUST!
• Excellent understanding of microservices architecture, design patterns, and standard methodologies with an eye towards scale, automation, resiliency, and high availability
• Experience with build-time dependency management (e.g. Ant, Maven); unit testing and code-coverage tools; test automation techniques and tools; and build automation tools (e.g. Jenkins,) tools is required. 
• Strong understanding of Java is expected 
• Good understanding of architectural principles involved in SaaS and multi-tenant platforms. 
• Strong interpersonal, influencing, collaboration and negotiation skills