
• This position is responsible for developing, coordinating, and maintaining top-notch customer service tactics, customer relations and communication strategies through superior service. It will also play a key role in maintaining the required level of service and customer satisfaction and proactively identifying future improvement opportunities.
• Interact with clients and build relationships with them while ensuring their needs are being met.
• Strong client-facing and communication skills.
• A Customer Service Manager role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service
• A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company
• Managing a large number of incoming calls and emails.
• A thorough knowledge of the product or service the company they work for is offering
• Liaising with internal stakeholders and follow up with external customers.

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Looking for a Front End Developer to join our team in developing the next generation procurement solution.
We are an AI Native startup developing the next generation procurement solution. Our current solution is a web application for Customers and Vendors. We are looking for Experienced NextJS Developers who can utilize NextUI, Tailwind, React Components such as ReactFlow to develop our platform to the next level.
Develop and maintain scalable web applications using Next.js and React
Implement server-side rendering and static generation to enhance SEO and performance
Integrate RESTful APIs & endpoints to power frontend functionality
Collaborate with product, design, and backend teams to define and implement user-centric features
Write clean, reusable, and maintainable code with a strong emphasis on performance and scalability
Ensure responsive design and cross-browser compatibility across devices
Troubleshoot, debug, and optimize existing applications for quality assurance and continuous improvement
Stay up-to-date with industry trends, technologies, and best practices in frontend development and Next.js ecosystem
Familiarity with TypeScript
Proficiency in version control systems like Git
Strong problem-solving skills and attention to detail
Excellent communication and teamwork skills
Candidates should be willing to go through a mini hackathon test to build a sample application and walkthrough the code in a Video call. Additional tests might be applicable for selected candidates.
We are looking for a senior developer to build and manage an entire suite of applications across various platforms in the travel and hospitality sector.
As a Senior Developer, you will work with other Developers and Product Managers throughout the software development life cycle.
In this role, you should be a strong team player with good leadership skills, a keen eye for detail and problem-solving skills.
If you have good experience in Dart/Flutter and have worked on high-impact startups with lean, mean teams we would like to meet you.
Free (For Candiates with Marks above 80%) Training will be Provided in ERP Implementation, Marketing & Development
1) ERP
2) Lead Generation (Through Phone, email, SMS, social media)
3) Demonstration
4) Installation
5) User Training & Aministration
6) Requirements Gathering
7) Customization
8) Support
9) Crystal Report
Training is Free only for Candidates with Markes above 80%
Those who successfully complete the training will be Offered Internship
Those who successfully Complete the internship will be offered Full Time Job.
Excellent understanding of ISO 270001 processes, IT systems infrastructure and best practices.
Working experience in emerging technologies like MS Azure, O365, SharePoint Online, Virtualization.
Strong hands on experience on Fortinet, Cyberoam Firewall, Vlans, Active Directory & Domain Controller migrations.
Should have prior experience in Server, Network, OS Hardening/fine tuning of Security parameters/Infrastructure audits.
Excellent working knowledge of computer systems, security, network and systems administration, databases, NMS tool, data storage systems, CCTV and phone systems.
Able to configure Group Policies and Printer Management Able to connect machine to the Domain Controller Able to Install through Domain Controller.
Ability to Install and Configure Symantec/ Kaspersky Endpoint Security, Antivirus in Network and Standalone Environment.
Excellent communication and documentation skills.
Worked on SAN & NAS.

NowPurchase is transforming the 140B$ Metal Manufacturing industry. The metal industry forms the backbone of the economy and the fundamental block of the physical world - be it transportation, construction and every machinery. NowPurchase is building a rich, digital marketplace where Metal Manufacturers can procure high quality raw materials in a trusted manner. At the same time we are building the OS (Operating System) that will supercharge their productivity and processes to ultimately make procurement autonomous. Now Purchase raises
USD 2.4 million in Nov 2021, led by Orios Venture Partners, InfoEdge Ventures.
The B2B manufacturing industry has a lack of digitisation globally. NowPurchase envisions being the operating system for metal manufacturers, starting off with foundries. The end goal is to be able to automate procurement by creating & connecting the different systems both on the software and hardware end (ex: furnaces, spectrometers).
Website: https://nowpurchase.com/" target="_blank">https://nowpurchase.
LinkedIn: https://www.linkedin.com/company/nowpurchase/" target="_blank">https://www.
About the role:
We are looking to add an immensely talented Lead Front End Engineer that will help us invent, design, refine and deliver products that will meet our vision. Expect to build a lot of web interfaces and dashboards both for the browser as well as native IoT-enabled terminals that will be placed at the manufacturers' premises. You need to lead the front end team to make sure they are delivering high quality code and are constantly inspired to experiment with tools to push
out MVPs.
Job Role:
● You’ll be working directly with the lead and the product team to make decisions about your code and future of the product.
● Working on modular code installing over web, mobile and native IoT enabled terminals that leverage REST-based services and real time sockets.. This would include visual dashboards and minimising the time that are critical for the manufacturing process.
● Have a strong emphasis on shipping features quickly without sacrificing code quality. Be ready to build a lot of MVPs that will go through iteration or be completely scrapped depending on the outcome at the customer end.
● Lead your own Agile projects and lead the team from software design to implementation and deployment. Maintain sprints, delivery timelines and contribute to better managing the engineering team.
● Transform UI designs and mockups into pages and flows using CSS3 and JavaScript frameworks. Be ready to do the mockups yourself sometimes.
● Build a culture of simplicity and pragmatism, which is reflected in your elegant code that other developers emulate and you ensure through thorough code reviews and processes.
● Have an exceptional understanding of asynchronous request handling, partial page updates, and service workers and command over the internals of JavaScript, React and Redux.
● Continuously evaluate existing engineering processes and recommend improvements.
Required Skills and qualification:
● 4+ years’ experience developing rich UI/Front-end for user-facing web applications.
● Strong experience with React or similar frameworks, TypeScript, SSR (Server Side Rendering), SPA (Single Page Application), PWA (Progressive Web application), OOP (Object Oriented Programming), Reactive programming, and Unit tests.
● Demonstrated ability to function as a project leader as well as an individual contributor.
● Excellent communication and facilitation skills.
Location: WFO in Kolkata, West Bengal (Hybrid)
Benefits:
● ESOPs: 10% of NowPurchase is dedicated to current & future team members. Your package would entail some ESOPs so that you own a part of the company and grow along with it.
● Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children
● Complete Relocation Expenses: We are building a unicorn out of the city of Joy (Kolkata). We will pay for everything you spend to relocate here.


- Proven 4+ years of experience in MEAN or MERN stack frameworks
- In-depth knowledge of NodeJS, React Js Express.JS along with the
- JavaScript Development frameworks on both client and server-side
- Skilled in Web App development (React + Redux) with Frameworks like Bootstrap / Material
- Deep understanding of HTML DOM objects, CSS & JavaScript events, and experience in various build tools like NPM / Webpack.
- Proficiency with both consuming, designing, and integrating APIs (RESTful and SOAP) using redux/thunk
- Designing database for a scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
- Thorough understanding and relatable experience of Git, repository management, and related workflows.
- Excellent communication and customer interfacing skills
- Should have problem-solving, prioritizing tasks, multitasking abilities
- Experience with CI/CD, DevOps practices


Full-Stack Developer
Are you a cricket enthusiast who also loves to build world-class
technology products?
CricHeroes is looking for an All Rounder Full Stack Developer, who is passionate about scaling up India's one of a kind niche B2C platform and the pulse of the nation - Cricket!
This might be a great opportunity for you if
- You are an action and result oriented highly driven person who aspires to be part of a team that is scaling up a successful B2C product.
- You are an analytical problem solver with strong Node.JS knowledge and a passion for teamwork and innovation
- You have hands-on experience in designing and developing applications and object-oriented analysis and design using common
- design patterns.
Who are we?
CricHeroes is the world's largest Cricket Network with more than 7 Million
users. It helps local cricketers showcase their talent, get recognition and
improve their game with data.
What are we looking for, in you?
- You are an ambitious problem solver who is constantly learning and
- updating yourself with the latest technology and an expert in
- technology development.
- In-depth knowledge of Node.js and used it for product development in a B2C fast-paced product company for 2-6 years
- Strong analytical skills and problem-solving aptitude
- Attention to details
- You have demonstrated a track record in delivering ambitious targets.
- You believe in teamwork.
- You have a Bachelor's degree in Computer Science (or Equivalent).
- Mandatory Technical background: Node.js, Javascript, MySQL, MongoDB, Redis
- Preferable skills in AWS, Big Data, Analytics, Google Cloud.
What are we looking for, from you?
- You will write well-designed, testable, efficient code.
- You will ensure the code and designs are in compliance with specifications as developed.
- You will prepare and produce releases of the software platform and support continuous improvement by investigating alternatives and technologies.
- Work as part of a team developing applications and services using Agile development methods
- Contribute to team and organizational improvements in process and infrastructure
- Build customer-facing UI and back-end services
- Code, test and operate node.js based services
- Effectively use tools and ingenuity to identify and fix defects before they become a problem
- A good Stackoverflow profile is a big plus.
We are made in India by the passionate cricketers for the passionate cricketers of the world!
If this excites you and you want to be part of our team to help us win the
scores by building a one-of-a-kind app for all the cricketers around the
world, please apply here.
No physical presence required for interview...All the process from interview to selection will be online…
Key Skills:
- Java, Java EE, Spring Boot, Hibernate, REST, Angular Js(2/4/5/6/7).
Job Summary:
- JAVA Developer Analyse Design and Develop Applications
- Must-Have experience in Java, J2EE, Webservices using SOAP, SPRINGS, HIBERNATE, Web Technologies, Rest full services etc.
- Experienced in client-side scripting and JavaScript frameworks, including Angular 2/4/5/6/7, jQuery, Css3, Bootstrap, HTML.
- Hands-on experience in Maven.
- Experience in Agile Development methodologies.
- Strong logical and reasoning skills with keen self-learning.
- Good in Logic
- You should be comfortable working in a team and have good communication skills.
Responsibilities:
- Write, clean, well-designed code, testable, efficient code.
- Must have a real-time exposure with object-oriented programming in Java, J2EE.
- Real-time exposure in Spring, Spring Boot, Hibernate framework, Angular Js(2/4/5/6/7).
- Collaborate with internal teams to identify system requirements.
Contact Person:- Naveen Kumar.


