Customer Service voice

Overview:

We are seeking a highly skilled and experienced Senior QA Engineer/SDET to join our team. The ideal candidate will have a strong background in performance testing methodologies and tools, particularly JMeter, or Gatling, or k6.io. Additionally, proficiency in test automation using Selenium WebDriver with Java, Cucumber, JUnit, TestNG, or Playwright is essential. The candidate should have a proven track record of working on complex projects and possess excellent communication and collaboration skills.

Responsibilities:

• Design, develop, execute, and analyze performance tests for web applications using JMeter, Gatling, or k6.io.
• Create realistic test scenarios, scripts, and workload models to simulate various user activities and system loads.
• Conduct performance tuning and optimization activities to identify bottlenecks and improve system responsiveness, throughput, and scalability.
• Collaborate with development teams to analyze performance test results, diagnose issues, and propose solutions.
• Develop and maintain performance test scripts, frameworks, and tools to automate test execution and result analysis.
• Participate in architectural and design discussions to ensure performance requirements are considered from the early stages of development.
• Collaborate with cross-functional teams to integrate performance testing into the continuous integration and delivery pipelines.

Requirements:

• Bachelor’s degree in computer science engineering, or related field.
• 4-7 years or more of experience in performance testing and test automation.
• Strong proficiency in performance testing tools such as JMeter or Gatling or k6.io.
• Hands-on experience in designing and executing performance test scenarios for web applications and backend API’s.
• In-depth knowledge of performance testing methodologies, best practices, and performance metrics.
• Proficiency in test automation using Selenium WebDriver with Java, Cucumber, JUnit, TestNG, or Playwright.
• Experience in performance tuning and optimization techniques to improve system performance.
• Solid understanding of web technologies, protocols, and architecture.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.
• Proven ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.
• Experience working in Agile/Scrum development methodologies is a plus.

Join an Innovative Growth Team as an Engineering Architect!

Fresh Prints is an NYC-based custom apparel startup. We find incredible students and give them the working capital, training, and support to build the business at their schools. We have 400+ students who will contribute significantly to our revenue in the next 12 months. We develop, host, and operate a custom-built OMS and a client-facing application.

We’re looking for a dynamic, driven, and experienced professional who wants to take on the challenges mentioned below. We need you to participate in feature discussions, dig into business requirements, and understand the user.

Some of the questions that you'll work on:

• How do we ensure that our Customer facing and Internal tech scales with the growth of the business?
• How do we improve our application performance? 
• What new unique value propositions can we create through tech?
• How do we develop additional revenue channels?
• How do we increase operational efficiency?
• How do we usher in the next stage at Fresh Prints?

This role reports to Srini Raju, our AD of Engineering, and you will work with an extremely talented and professional team.

Roles & Responsibilities

• Delivers solution or infrastructure development services, such as coding, programming, and creating program specifications in a defined project, using sound technical capabilities.
• Develops, modifies, and maintains solutions or infrastructure, ensuring compliance with the relevant standards.
• Lead the Development & Engineering team in the area of specialization and developed the team to ensure it has the right capability.
• Contributes to the strategic direction within the area of specialization, including standards, culture, and ways of working in line with the departmental strategy
• Strategically leverage networks to drive innovation, best practices,s and continuous improvement culture.
• Drives the relationship with other departments and significantly contributes to the development of the design, technology, product development, and vendor strategy
• Work with business users to capture requirements and review code & design, ensuring excellent delivery as per standards.

Your Focus Area at Work will be:

Customer orientation with a strong focus on quality

• Knowledge in the following areas is beneficial: AWS, CI/CD, NodeJS, Angular, React
• Good communication skills to discuss, gather requirements from businesses and recommend technologies with Architecture design.
• Contributes to defining the product's architecture with the solution architect.
• Supports the product owner in writing user stories and offers crucial Technical knowledge for shaping the end-to-end process and data flow.
• Support and advise product owners by ensuring technical and architectural feasibility, readiness, and compliance.
• Drive adoption of newer cutting-edge technology within the organization through knowledge sessions, adoption of the same in the solution, etc.
• Assist the product teams in translating business and product requirements into technical requirements, models, and software architecture.
• Guide team development efforts toward successful project delivery.
• Identify and encourage areas for growth and improvement within the team. Collaborate with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain applications built on JS technologies.
• Assist in the collection and documentation of user requirements and development of user stories, estimates, and work plans.

You Are

• Proactive: You believe it’s always on you to make sure anything you do is a success.
• In love with challenges: You revel in solving problems and want a job that pushes you out of your comfort zone.
• Goal-oriented and ambitious: You’re dedicated to a long-term vision of who you are and where you want to go.
• Open to change: You’re inspired by the endless ways in which everything we do can be improved.
• Calm under pressure: You have a sense of urgency but channel it into productively working through any issues.

Compensation & Benefits

• Competitive salary
• Health insurance
• Personal Accident Insurance (India only)
• The opportunity to learn a lot rapidly
• Working in a great culture

Job Location

• This is 100% remote work.

Working Hours:

• 1:30 pm IST - 11:30 pm IST

Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

Please find the ServiceNow JD for Service Mapping:
• Overall 10+ years of application development out of which 3-5 years of ServiceNow development and implementation experience are required. • Prior experience with the Discovery module implementation in ServiceNow and strong knowledge of the CMDB and Asset Management modules • Strong knowledge of the latest version of CSDM. • Prior experience with Service Mapping implementation in ServiceNow is a must. • Good knowledge of the ServiceNow Events Management module. • Good knowledge of the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management and Service Catalog • Design and implement new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Flows, Script Includes etc. • Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks. • Service Catalog and Request Workflow Design and Configuration. • Modules & Application implementation and Automated Test Framework knowledge. • Use of Mid server, web services, REST services configurations, schedulers, email, events and notifications. • Experience in JavaScript, Jelly Scripting, glide scripting, jQuery, Angular JS, Bootstrap, HTML, Ajax, and CSS. • Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration. • Work with functional and admin teams to deliver automated workflow solutions in ServiceNow • Facilitate and support the rollout of new application and enhancements in ServiceNow • Advise functional and admin teams on design, development and overall ServiceNow best practices • Work with Business Systems Analyst to gather and review requirements • Experience with ITIL & Scrum methodologies • Working knowledge of relational database concepts and structure • Experience with security risks and impact from a development perspective • Integration experience with REST is must and SOAP is a plus • Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements • Knowledge on ServiceNow APM and ServiceNow SecOps is a plus • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases • Excellent communication skills (verbal & written) Location: Resource must be based in Bangalore and needed to be coming to Dell 6 Bangalore on Wednesdays.

Do Your Thng 

https://doyourthng.com/" target="_blank">https://doyourthng.com/ 

About us:

DYT - Do Your Thng, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

Role : Android Developer

RESPONSIBILITIES 

• Design components by translating product requirements, break down projects into tasks, and provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace
• Work on native Android as well as Angular tech stack while keeping performance goals in mind
• Independently come up with different solutions, extensible Low-level design. Write modular, extensible, readable, and performant code
• Strong unit test and debugging skills 
• Proficient understanding of code versioning tools (git) 
• Excellent interpersonal, leadership, influence, and communication skills 
• Build, develop, mentor, and coach junior team members 

QUALIFICATIONS 

• Must have Working Experience in a product-based organization for at least 18 months.
• At least 2+ years experience and hands-on with mobile technologies
• At least one product build and publish 
• Work well under pressure and meet deadlines without sacrificing quality 
• Work with distributed development teams 
• Ability to resolve problems with support and must understand the mobile ecosystem and its limitations.
• Understand Android Architecture components, strong fundamentals in Android technologies, and aware of new Android changes

SKILLS  REQUIRED 

• Experience with kotlin is a must
• Knowledge of mvvm architecture/ android architecture components
• Knowledge of Rxjava and coroutines for multithreading
• Knowledge of retrofit/okhttp for making HTTP calls
• Knowledge of dependency injection using dagger2
• Knowledge of android framework components like services, fragments, intent services
• Knowledge of sql required 
• Experience in offline data management
• Write well designed, testable, efficient code 

About QuestionPro:

QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.

Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments. 

Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada. 

https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/

We are a bootstrapped company and proud to have not taken any funding or investment.

QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!

We operate 100% remote. You will be working from any place you desire for this position.

Responsibilities

• You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid. 
• Streamline Life Cycle Management activities for the Infrastructure.
• You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack. 

Skills & Requirements

   Must-Have:   

• 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
• Excellent knowledge of Linux System administration activities
• A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
• Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
• Hands-on experience with automation of system administration activities
• Hands on experience in building OS images and testing based on standard test framework.
• Proven ability to triaging and resolve issues during patch testing & certification
• Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
• Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages

   Good To Have:

• Good experience on private cloud management. 
• Proxmox virtualization
• Ability to build and grow the team. 

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developer will responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.Full Stack Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Responsibilities

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Qualifications

• Bachelor's degree
• 1-5 years of experience in programming
• Strong communication, conceptual thinking, typography skills and design skills
• Portfolio of work