Customer Service voice

Job Title: iOS Developer (Swift Developer)

Experience: 6months-1 year

Location: Onsite (Noida sector 63)

Note: FRESHERS ARE NOT CONSIDERED

PERFERRED CANDIDATE LOCATION: Delhi/NCR

Role Overview:

Responsibilities:

• Designing & building mobile application for Apples iOS platform.
• Collaborating with the design team to define application features.
• Ensuring Quality & performance of the application to specifications.
• Identifying potential problems & resolving application bottlenecks.
• Fixing applications bugs before the final release, publishing application on Application store.
• Maintaining the code & optimization of the application.
• Designing & implementing app updates.

Skills Required:

• Swift
• Objective-C
• Xcode
• iOS Development
• UIKit
• Core Data
• Interface Builder
• Cocoa Touch
• MVVM
• JSON
• Memory Management

Job Description Roles and Responsibilities

1. Create and implement email marketing campaigns to drive customer engagement, sales, and retention

2. Develop creative and engaging content for emails, including subject lines, email copy, and CTAs

3. Conduct A/B testing and analysis to optimize email campaigns for the best results

4. Manage and segment our email lists to ensure targeted and personalized communications

5. Collaborate with other marketing team members to align email campaigns with broader marketing strategies

6. Monitor and report on email marketing performance metrics, including open rates, click-through rates, conversion rates, and unsubscribe rates

7. Stay up-to-date with industry trends and best practices in email marketing

About Us

Design is at the heart of everything we do. We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting edge field like Natural Language Understanding. Across both, design has played a crucial role so far and it will continue to be one of the most important hires for interface. Hence you will be working directly with the CEO.

Today, interface provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.

Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.

As a Lead Product Designer you will be in charge of :

1. Platform - Our platform is a suite of tools that makes the underlying core technology usable for FIs and there are certain parts that will also be used by the customers of the FIs. So you have an opportunity to design for both B2B and B2C.
2. Branding - All design aspects of creating, evolving and maintaining the brand
3. Conversation Design Principles - You will create and own the Conversation Design Principles, which will be used by the rest of the teams to design how our AI Assistant will converse.

You can be a great fit if you are :

1. Extremely self-motivated
2. Ability to learn quickly
3. Growth mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Think like an engineer, empathize like an end-user
8. 4+ years of experience in SaaS Product Design
9. Experience in owning Product and Branding as a Full Stack Designer
10. Experience in owning Conversation Design Principles previously is a plus otherwise you are a native English speaker who has an eye for UX with words and worry the UI/UX as we know today will not exist soon :)

At interface, just like many other companies, we have made mistakes as we grow. But we have learnt from it and have gotten better. And we thank all of our employees who provided genuine feedback on the forums like Glassdoor. For others, it has become a punching bag of sorts specifically former employees who have had short tenures with us. If this bothers you, we understand. But people who typically work in startups understand this happens. 

We recommend you reach out to any of our employees who have stayed with us over an extended period if you would like to get an unbiased view if necessary.

• Design and develop a comprehensive website using Next.js, integrating both client-side and server-side architecture.
• Build reusable code and libraries for future use, ensuring the technical feasibility of UI/UX designs.
• Optimize applications for maximum speed and scalability across a vast array of web-capable devices and browsers.
• Collaborate with team members, including designers and project managers, to translate business and user requirements into technical solutions.
• Implement robust security and data protection measures.
• Stay up-to-date with emerging technologies and industry trends to incorporate into operations and practices.
• Conduct testing to identify bugs and technical issues before and after deploying.
• Document development processes, code changes, and other technical information for reference and reporting.

Job Title: Sales Executive (EdTech) for Online Certification Program

Location: Initially Remote; potential mandatory transition to Bangalore office after three months

Salary and Compensation:

- Base Salary: ₹25,000 per month, totaling ₹3 lakhs annually.

- Performance Incentives: Up to ₹75,000 per month based on achieving sales targets, which can total up to ₹9 lakhs annually.

- Annual Performance Bonus: Upon completing one year and meeting minimum sales targets, an additional bonus of ₹3 lakhs is awarded.

- Total Potential Earnings: Up to ₹15 lakhs per annum, including base salary, incentives, and bonus.

Job Overview:

We are seeking a driven Sales Executive with a solid background in EduTech sales to market and sell our Certified E-commerce Professional program. This high-ticket program is designed to enhance the careers of professionals through certification and offers substantial business and job opportunities.

Key Responsibilities:

- Perform sales calls to a targeted list of potential customers, persuasively explaining the advantages of our online courses and closing sales.

- Achieve a minimum of 10 sales per week to meet weekly and monthly sales targets.

Leverage leads generated via social media to convert into paying customers.

- Participate in a one-week training session to optimally prepare for effective course promotion.

Requirements:

- Proven sales experience, particularly in online educational courses, with a consistent track record of achieving sales goals.

- Exceptional communication and negotiation skills.

- Capability to start remotely with the flexibility to transition to office-based work in Bangalore as required.

Compensation and Incentives:

- Competitive base salary with an aggressive incentive plan. Incentives are calculated at 10% for meeting a minimum of 30 sales per month, leading to potential monthly earnings of up to ₹75,000 in incentives alone.

- If the monthly sales target of 30 sales is not met but sales are still made, the incentive rate is 5% of the total sales value.

Additional Details:

- This role begins with a 30-day probation period where meeting sales targets is crucial.

- Failure to meet the minimum sales target during the probation period may lead to immediate termination without notice.

- Continuation of employment and salary is contingent on consistently achieving sales targets.

How to Apply:

- If you are interested and meet the requirements, please send your resume and a cover letter explaining your experience in sales and your suitability for this position.

- This revised description should more effectively communicate the lucrative potential of the role, making it a compelling opportunity for qualified candidates.

About
we are building the next big thing in payments for Millennials. Payments are supposed to be simple, intuitive and fast, and we are ensuring that. As the indie creator economy grows, peer-to-peer payments and digital fulfilment will keep growing and a growing number of merchants are earning from direct payments for the digital creations. At Slash we are creating a platform for merchants to seamlessly connect and earn from their supporters and consumers, while also building a payment platform that Millennials will fall in love with.

Responsibilities

The platform that will drive payments at slash will be the social profiles and payment pages for the merchants. You will be responsible for building the social platform on which merchants can build their profiles, list items for sale, the APIs that power the entire UI experience for Slash.

• 3+ years of experience in NodeJS Backend development
• Good understanding of data structures, algorithms and system design
• Awareness of OOP paradigm, SOLID principles and design patterns
• Experience with TypeScript would be a bonus
• Experience with SQL and noSQL databases and ORMs like Sequelize and Mongoose
• Solid understanding of HTTP, Network principles, caching strategies
• Experience with authentication strategies like Oauth, JWT, passport.js
• Aptitude to work at early growing startup environment

Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.

Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.

We would welcome someone to the team who wishes to:

• take ownership of the quality of code powering the product
• take an active role in the definition and evolution of best industry practices and procedures
• design, develop and test the core product software and databases to ensure strong optimization and functionality
• contribute in all phases of the development lifecycle
• support others to succeed and shine in a supportive team culture

• 4+ years experience in building consumer products
• experience of leading a team of 3 or more full stack developers
• experience in working with AGILE methodology
• experience deploying softwares to cloud providers such as GCP, AWS
• good knowledge of databases and query optimisations
• experience with MongoDB, Express JS, React JS, Node JS, TypeScript
• experience with caching implementation using Redis
• experience with Elastic Search will be an added advantage

• Reporting to the Customer Experience Manager
• Work from office: the role will be based in Bark’s offices in Bangalore
• The package will be a good base salary with excellent commission on top
• He/she will be responsible for the following aspects of customer success, including:
• Front-line B2B support for inbound calls & mails (ratio 80:20))
• Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

• Well versed in English and Marathi (oral and written communication)
• Experience in sales or customer support domain will be appreciated
• Fresh graduate or less than 2 years of experience
• A go-getter attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
• Comfortable to work for 40 hours/ week on a roster basis
• Knowledge of other languages will be an advantage