Customer Service voice

Description of Role: 

We are looking for a career-minded professional with global perspective to join the Mumbai based Data & Analytics Group (DAG).

Key responsibilities:

As part of the Data & Analytics Group (DAG) and reporting to the Head of the India DAG locally, the individual is responsible for the following –

1.Review, analyze, and resolve data quality issues for enterprise core data in the IM Data Warehouse.

2.Coordinate with data owners and other teams to identify root-cause of data quality issues and implement solutions.

3.Coordinate the onboarding of data from various internal / external sources into the central repository.

4.Work closely with Data Owners/Owner delegates on data analysis and development data quality (DQ) rules. Work with IT on enhancing DQ controls.

5.End-to-end analysis of business processes, data flows, and data usage to improve business productivity through re-engineering and data governance.

6.Interact with business stakeholders to identify, prioritize, and address data-related needs and issues.

7.Document business requirements and use cases for data-related projects.

8.Manage change control process and participate in user acceptance testing (UAT) activities.

9.Support other DAG initiatives.

Key Skills:

1.Ability to interact with business and technology teams to understand processes and data usage.

2.Ability to do data analysis - to trace data from source to consumption.

3.Capable of working across organization and as part of a cross-functional virtual team. Ability to work and think independently, but within a team-based approach.

4.Problem solver, self-starter, ability to work through an entire issue lifecycle. Ability to effectively prioritize and multi-task.

5.Strong communication skills

Key qualifications:

1.Bachelor’s Degree required and any other relevant academic course a plus.

2.Strong domain knowledge of investment data

3.5+ years of data management, data analytics, or data governance experience in financial services

4.Experience in data analysis, exploratory analysis using SQL and formulating data quality rules.

5.Experience working with BI reporting tools like Tableau, Power BI is preferred.

6.Knowledge in coding, Python is a plus.

7.Prior experience working with Data Platforms like Aladdin, FactSet, Bloomberg, MDM platforms preferred.

Only Female Candidates

Looking for the Implementation Managers, Belgaum Location respectively who are excited to be part of our fast-paced, high-intensity work environment and work with the Delivery Leaders aligned with our Mission.

Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ children annually to get closer to our vision to democratize quality early education. This role will be an integral part of the growing Delivery Team who contribute to our mission to expand from our current set of 700 partner schools to 7000+ schools in 3 years by 2025.

Responsibilities

● Independently manage end to end implementation of Kreedo curriculum in 18 – 20 schools assigned in specific area/s.

● Visit each school monthly to observe and assess if schools are meeting the set parameters. ● Assist the teachers to identify areas of development and improvement.

● Write detailed observation reports based on the visits.

● Provide guidance to the school management to successfully implement Kreedo Curriculum

Requirements

● Excellent interpersonal skills

● Should be fairly fluent in English (Both Spoken and Written)

● Willing to travel

● Working knowledge of Microsoft Office Suite (Word and Excel) and Google Docs

● Desire to build a career in Early Childhood Education Note: Exposure to young children in a personal / professional capacity will also be an added advantage.

Experience

● Experience: 0 - 4 years of Experience in sales or training or delivery (post sales support), preferably from service industry.

● Education: Any Graduation / Post-Graduation (Bachelor / Master degree in Education / Early Childhood Education / Human Development will be an added advantage)

● Language Preference: English, Hindi & any Local Language ( Marathi)

● Job Location: Belgaum

Job Types: Full-time, Permanent

Responsible for end to end ownership of project deliverables and regular interactions with the clients to provide project status updates Work on the estimations for a given project Identify the risks and provide a mitigation plan promptly Responsible for generating reports, invoice and billing People responsibilities include ensuring optimal retention of talent and improving the performance of team members through continuous feedback Timely reporting of the projects to the client and management

Responsibilities include:

• Coordination and completion of projects on time within budget and scope. 
• Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor, and summarize the progress of the project. 
• Prepare reports for clients and internal stakeholders regarding the status of the project. 
• Work on the estimations for a given project. 
• Identify the risks and provide a mitigation plan promptly. 
• Generation of reports, invoices, and billing. 
• People's Management includes ensuring optimal retention of talent and improving the performance of team members through continuous feedback.
• 
  

Experience and Expertise: 

• Overall 7-12 years of experience and at least 4 years of project delivery management experience. 
• Should have worked on SaaS products and have experience in handling a team (at least 10-15). 
• Sound knowledge of SDLC, and quality process with respect to delivery management.
• Experience in Mobile application development and programming knowledge is a plus.
• Good presentation skills, Excellent verbal and written communication skills, and the ability to interact with customers at all levels

• Should be able to design robust backend architecture using different technologies to retrieve data from the servers. 
• Creating databases and servers that are resistant to outages and work endlessly. 
• Ensuring cross-platform compatibility by creating applications that work on different platforms. 
• Based on the type of application the developer is responsible for the creation of API. 
• The developer is responsible for building flexible applications that meet consumer requirements. 

Must have: 

• Angular 6+ Experience is must 
• Java experience 
• Web application development (with API integration) experience 
• UI design and implementation skills 
• Quick Learner/Passion to learn 
• Good Communication skills 

Good to have: 

• Flutter experience is optional 

Are you an experienced, ambitious Software Developer looking for a challenging role where you can learn lots more?

We are looking for a motivated PHP Developer with skills in other PHP-based frameworks to come to join our fast-paced, fun, and rewarding agile team of professionals.

If you are passionate about technology, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for!

We are offering superb career growth opportunities, great compensation, and benefits.

Software Developer duties and responsibilities

• Experience with PHP MVC frameworks (Laravel, CodeIgniter, Zend, Drupal etc.)
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Troubleshoot, test, and maintain the core product software along with the databases to ensure strong functionality and optimization.
• Contribute to all the software development phases.
• Develop and deploy the latest features that facilitate the relevant tools and procedures if required.
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

• 1+ years of experience as PHP Developer, Software Developer, Web Developer, or related roles.
• Proficient in PHP, HTML5, JavaScript, JQuery Expert
• Experience with PHP MVC frameworks (Laravel, CodeIgniter, Zend, Drupal etc.)
• Experience in implementing the common 3rd party APIs such as Facebook, Google, etc.
• Knowledge of developing web services will be preferred.
• Should possess a passion for coding practices and best designs.
• User authentication and authorization between multiple systems, servers, and environments
• Experience with building restful JSON web services
• Knowledge of APIs, such as Twitter, Facebook, Google maps, Instagram, etc.
• Understanding of responsive design frameworks such as bootstrap

Perks & Benefits

• Work from home / Hybrid working model 
• 5 days working 
• Leave compensations 
• Flexible working hours 
• Exposure to the international market 
• Medical Insurance 

• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project related work and other requirements
• Coordinate with other software professionals and developers

Roles and Responsibilities

• PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Handle Team of developers
• Responsible for plugin development, theme integration.
• Responsible for handling a project independently.
• Developing requirements & planning documentation considering the WordPress framework.
• Customizing and publishing content using existing WordPress themes.
• Collaborate with the designing and programming team.
• Communicating with and managing multiple clients.
• Proactively review WordPress components, widgets, and plugins to keep all solutions at the cutting-edge and maintain security.
• Developing, maintaining and optimizing secure, reusable and scalable websites.
• Work closely with Project Managers and other members of the Development Team to develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Communicate to the Project Manager with efficiency and accuracy of any progress or delays Engage in outside-the-box thinking to provide high value-of-service to the clients.

Ideal skills and experience required

• 3+ years experience in PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Leadership quality to run the tech team on website on WordPress, UIs and technical efficiency towards improving and tracking the faults on daily basis and resolving abilities
• Projection towards campaigns from the technical (website) point of view
• Experience of at least 2 international projects.
• Ability to work in an Agile /SCRUM environment.
• Should have problem-solving, prioritizing tasks, and multi-tasking abilities
• Knowledge of consuming and creating Web Services is a plus.
• Good time-management skills.
• Great interpersonal and communication skills.
• Should possess strong knowledge of SEO, Secure sites, WordPress, Web Design
• Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc.
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.