Customer Support Manager

About jhana

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the law across research, drafting, and document management. At jhana.ai, we are transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers critical legal insights through advanced AI, producing outputs like redlines, memos, and risk assessments to streamline workflows for legal teams. Recognized as the Best Legal Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals with technology that drives efficiency and excellence. 

Job Description:

jhana is looking for an Sr. Account Manager with background in law to drive growth, optimize business & sales processes, and manage high-value client relationships. This role is ideal for legal professionals with business acumen who seek opportunities in a high-growth, client-focused environment. The candidate must be comfortable working in a dynamic, tech-driven space and be willing to travel for client meetings and industry events.

Responsibilities

Here’s a more refined, sharper version that further streamlines the language and elevates the impact of each point:

1. Sales & Business Development: Define and refine scalable sales processes, drive lead generation, and manage the entire sales cycle to closure.
2. Client Relationship & Strategic Engagement – Manage key client relationships as a trusted advisor, ensuring high retention and satisfaction, and representing the company at client meetings, industry events, and conferences.
3. Pipeline Management & Conversion Optimization – Build and manage a structured sales pipeline, enhancing lead-to-deal conversion and ensuring predictable, sustained revenue growth.
4. Proactive Sales Strategy & Execution – Drive business development by proactively sourcing and closing new opportunities, setting the standard as a top-performing salesperson with a hunter mentality.
5. Consultative Selling & Client Partnership – Leverage a consultative approach to tailor solutions to client needs, fostering strong relationships through impactful presentations, demos, and negotiations.
6. Market & Competitive Intelligence – Stay ahead of industry trends, competitor activities, and client needs to refine sales strategies, shape product positioning, and drive a competitive edge.
7. Cross-functional Collaboration & Data-Driven Reporting – Partner with Marketing, Product, and Customer Success teams to align efforts with company goals, while leveraging CRM systems to track sales performance, forecast accurately, and adjust strategies based on data insights.
8. Leadership in Team Development - Mentoring junior team members, spearhead cross-functional projects with product, marketing, and customer success teams to ensure unified client engagement and retention strategies, and actively participate in strategic discussions by offering insights on process enhancements, client feedback, and sales tactics to drive company growth.
9. Client Engagement & Travel: Represent jhana at client meetings, conferences, and industry events, involving regular travel as well as virtual interactions.

Skills & Experience

1. Education: Bachelor’s degree in Law, Business, or a related field. Advanced degrees (JD, MBA) preferred.
2. Legal Industry Experience: 5+ years (Senior Account Manager) in a top-tier law firm or legal chamber with a strong grasp of legal processes and industry challenges is mandatory.
3. Leadership & Collaboration : Demonstrated ability to mentor and coach junior colleagues, share best practices, and drive collaborative initiatives across departments. Comfort taking ownership of new projects, providing strategic input, and setting a high bar for performance.
4. Consultative Sales & Relationship Building: Adept at identifying client needs and crafting tailored solutions. Track record of consistently meeting or exceeding sales goals, maintaining client satisfaction, and establishing long-term partnerships.
5. Strategic and Data-Driven Mindset: Experience developing or optimizing sales strategies based on market trends and client feedback.
6. Sales & Business Development Expertise: Proven background in Law, sales, account management, or business development, ideally in the legal tech or SaaS sector (preferred).
7. Process Development & Leadership: Experience in designing and implementing scalable sales strategies. Ability to mentor and lead teams effectively.
8. Tech & Data Proficiency: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), data analytics, and sales tracking tools (preferred).
9. Communication & Negotiation: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.

Additional Requirements

• Willingness to travel frequently for client meetings and events.
• Strong adaptability to a fast-paced, evolving startup environment.
• Tech-savvy with a keen interest in legal innovation and AI-driven solutions.
• 
  

What We Offer

• Best-in class salary, benefits and performance-based incentives.
• High-impact role with growth opportunities to build and scale the sales function.
• A dynamic, inclusive, and mission-driven work environment.

Job Title: Business Development Executive

Company Overview:

We are a dynamic and innovative branding company driven by creativity, teamwork, and exceptional results in branding and sales. Join us to become part of a high-performing team where your efforts will directly impact the company’s growth and success.

Position Overview:

We are seeking a motivated and results-oriented Business Development Executive to drive our sales efforts and contribute to the growth of the organization. In this role, you will identify new business opportunities, build relationships with clients, and ensure seamless execution of branding and sales strategies.

Your initial salary will be based on sales performance over the first three months, after which a fixed salary will be determined accordingly.

No full time opportunity ! It is only for them who is interested in marketing

Job Timing : Flexible Timing(10am-7pm)

5 hours are mandatory

Location : Remote

Qualification : Any

Position : Freelancer/part-time

Job Location: Work from home

Selection process: HR Round followed by group discussion and manager round

Job Description:

Role: Sales Engineer (Residential)

Exp Level: 3+ Yrs. In Sales

Education: Must be BE/B. Tech (Electrical/Electronics)

Location: Nagpur

Notice Period: Immediate Available/ 15 Days/ Serving NP or Max 30 Days NP.

Languages Known: Marathi, Hindi, English (Must be fluent)

Travel: Must be flexible in Travelling - 60% - 70%

Good Communication & Presentation Skills.

Excellent in handling multiple customers

​Please Note: We are looking for sales candidates, those who have worked with various industries like (Steel, Cement, Mining, Automobile, Cement, Textile, Steel & Pharma)

Mandatory Requirements:

• Required Enthusiastic & Passionate candidates with prior experience in sales 3 - 5 years
• B.E. B. Tech Electronics/Electrical is mandatory.
• Basic knowledge of ELECTRICAL POWER & ENERGY SYSTEMS is vital
• Should be Proficient in Marathi, Hindi & English.
• Dynamic Travelling will be integral part of Job, Candidate must be ready to travel as on required and ad-Hoc basis

Roles and Responsibilities:

• Should be self-motivated, committed with good communication and possess management skills.
• Identify organizations and individuals for new leads and potential new markets through networking and other approaches so to generate the revenue for the company.
• Sales, Marketing & Business Development / Developing New clients in the target market
• Mapping potential customer/industries via email or phone to establish rapport and set up meetings
• Contacting potential clients Inquiry generation and offer / quotation submission.
• Proven experience in offering products in line with application and closing sales
• Work towards consistently achieving and exceeding monthly/quarterly/yearly sales target to ensure accomplishment of the overall company's target
• Candidates must have experience in Sales in the electrical systems, industrial automation, Steel, Cement, Mining, Automobile, Cement, Textile, Steel & Pharma Negotiation & contract finalization with client.
• Ability to analyse competitive environment and take necessary steps for improvement
• Basic knowledge of ELECTRICAL POWER & ENERGY SYSTEMS is vital.
• Explore overseas business opportunities and provide strategic insights for growth of the organization
• Candidate from associated industry and having international business experience will be an added advantage
• Develop and maintain good professional relationships with main accounts and strategic partners of company
• Administer sales pipeline and improve opportunities for sales
• The candidate must be a team player and assist other teams for successful completion of projects

#JobDescription:

Are you a talented and motivated Drupal Developer with a passion for creating amazing digital experiences? We are seeking a skilled Drupal Developer to join our dynamic team. As a Drupal Developer you will have the opportunity to work on exciting projects, collaborate with a talented team, and grow your career in web development.

#KeyResponsibilities:

-> Develop and maintain Drupal-based websites and web applications.

-> Collaborate with cross-functional teams to design and implement web solutions.

-> Write clean, maintainable, and efficient PHP code.

-> Customize and extend Drupal modules and themes.

->Ensure the performance, security, and scalability of Drupal websites.

->Debug and troubleshoot issues as they arise.

->Stay up-to-date with the latest Drupal and web development trends and technologies.

#Qualifications:

-> Bachelor's degree in Computer Science or a related field (preferred).

->1-3 years of professional experience in Drupal development.

->Strong proficiency in PHP, HTML, and JavaScript.

->Experience working with Drupal 8 or 9.

->Knowledge of Drupal theming and site building.

->Familiarity with front-end frameworks and libraries (e.g., React, Vue.js) is a plus.

->Excellent problem-solving and debugging skills.

->Ability to work collaboratively in a team environment.

->Strong communication and interpersonal skills.

->Openness to learning and adapting to new technologies.

#mandatory #skills to have: PHP , HTML, CSS, JavaScript and Drupal

MSBI Developer- 

We have the following opening in our organization:

Years of Experience: Experience of  4-8 years. 

Location- Mumbai ( Thane)/BKC/Andheri
Notice period: Max 15 days or Immediate 

Educational Qualification: MCA/ME/Msc-IT/BE/B-Tech/BCA/BSC IT in Computer Science/B.Tech

Requirements:

•   3- 8 years of consulting or relevant work experience
• Should be good in SQL Server 2008 R2 and above.
• Should be excellent at SQL, SSRS & SSIS, SSAS,
• Data modeling, Fact & dimension design, work on a data warehouse or dw architecture design.
• Implementing new technology like power BI, power bi modeling.  
• Knowledge of Azure or R-programming is an added advantage.
• Experiences in BI and Visualization Technology (Tableau, Power  BI).
• Advanced T-SQL programming skill
• Can scope out a simple or semi-complex project based on business requirements and achievable benefits
• Evaluate, design, and implement enterprise IT-based business solutions, often working on-site to help customers deploy their solutions.