Customer Support Manager

Role & Responsibilities:

About the Role:

We are seeking a highly driven and strategic Manager - Investment (Startup Fundraising) to lead fundraising, manage investor relationships, and drive portfolio growth. The role requires a mix of financial expertise, investor engagement, and strong networking ability to achieve AUM growth and revenue targets. The ideal candidate will have proven experience in capital raising, managing HNIs/Family Offices/Venture Partners, and expanding investor networks.

Key Responsibilities:

Fundraising & AUM Growth-

• Drive growth in Assets Under Management (AUM) by meeting set targets.
• Achieve quarterly and annual revenue targets through investor onboarding and capital deployment.

Investor Relationship Management-

• Research, identify, and connect with high-potential investors (HNIs, Family Offices, Institutions).
• Nurture relationships with inactive investors and convert them into active contributors.
• Build long-term trust by ensuring transparency, timely updates, and strong portfolio communication.
• Proactively outreach and pitch BizDateUp’s value proposition and curated startup campaigns.
• Seamlessly onboard new investors, ensuring smooth KYC, onboarding, and activation.

Business Development & Conversion-

• Source, qualify, and onboard new investors through referrals, networking, and events.
• Leverage existing investor networks for introductions and referrals.
• Manage pipeline of new investor conversions and ensure smooth onboarding process.

Networking & Outreach-

• Represent the firm in industry events, conferences, and investor summits to expand reach.
• Stay updated on funding trends, investor behavior, and competitive landscape.
• Conduct one-on-one investor meetings to present opportunities and investment strategies.
• Establish strong connections with Venture Partners, Family Offices, and Institutional Investors for strategic collaborations.

Strategic Input & Reporting-

• Prepare and present investment proposals and performance reports.
• Work closely with the investment team to align fundraising strategy with portfolio needs.
• Track KPIs (AUM growth, investor reach-outs, referrals, event participation, conversions, revenue).

Ideal Candidate:

• Strong investor management profile
• 4+ years of fundraising experience, with at least 1 year in Category II AIFs (PE / VC / Credit / Special Situations) selling to HNIs, Family Offices, or Wealth Managers.
• Must be proficient in pitching investment opportunities and onboarding investors
• Must have experience conducting investor meetings & presentations
• Must have experience achieving revenue targets
• Must have experience representing the company at networking events
• Must understand startup valuation basics, portfolio reporting, investment products.
• Must prepare investment proposals, performance reports, and KPIs.
• No strict requirement, but finance background preferred.
• Must have high ownership and target-driven mindset.
• Preferably from VC firms, AIFs, Wealth Management, Investment Banking, or startup fundraising roles.
• Events industry
• Experience in startup funding events & roadshows

Job Description -

Front line officers who are working in the areas of Sales. Visit channels and Direct partners and source a home loan file. They bring in & login the file & ensure going ahead to credit team for screening.

Scan local market and see which are our potential customers

Role involves Customer Acquisition & engagement

Blend of Direct & through connectors as well or networks

Incentive structure and incentivization happens basis target achievement

Incentivize even up to 75% target achievement

Open to evaluate candidates who has been selling insurance

Willingness & intent to do sales

Lead Gen Executive – Day/ Night Shift

Job Description

• Work closely with the sales team in identifying target markets, target accounts and services to be covered in the business development (lead generation) activity.
• Plan and oversee segment and account level research and map the account, identify potential clients, identify key needs.
• Oversee Contact database management – data sourcing, contact qualification, classification, communication and updates.
• Plan out lead generation campaigns with the head of field marketing, including email and calling campaign plan, lead qualification follow-up and nurturing.
• Oversee calling, lead qualification and handover to sales.

Tracking and Reporting

• Report weekly activity and log all lead related data.
• Pipeline reporting and tracking from lead to pursuit to closure.

KRAs-            

• Development and execution of quarterly and yearly lead generation plan.
• Performance indicators will include-
• Quality of leads generated
• Progression of leads into opportunities
• Number of deal closures and new client acquisition
• Value of business generated
• Overall team management, training, and performance management

Requirements:-

• Experience: 1- 3 years
• Ability to work in a goal oriented environment under pressure.
• Strong interpersonal, written and communication skills a must.
• Experience working with multiple products and services.
• Confident and polished phone prospecting skills required.
• Outstanding skill in the use of Word, Excel, and various email programs.

Responsibilities:

• Manage the entire sales cycle
• Finding a client from existing resources
• Calling on Leads to arrange Demos
• Follow on leads till the conversion
• Create and share proposals
• Provide professional after-sales support to improve customer relationships
• Present periodic reports and accountability on the inside sales activities
• Establish and maintain strong relationships with clients and new prospects

Requirements:

• Minimum 2-3 years of experience in B2B Edtech or education 
• Must be an exceptional communicator
• Good at email Writing
• MBA preferred, otherwise minimum of a Bachelor’s Degree.
• Must be self-motivated, flexible, collaborative, with an eagerness to learn

• Must be fluent in writing high-quality and error-free content in English.
• Should have excellent grammar skills and vocabulary.
• Willingness to learn and adapt quickly.
• Notable research and time management skills.

• Experienced in creating microcopy that will drive visitors towards taking the right actions across our website
• Experienced in writing technical documents like product sheets, product manuals, technical guides, tutorials, etc
• Experienced in proofreading and editing content copies
• Experienced in creating content as per our Ideal Customer Profile
• Work with the marketing team for generating fresh content ideas
• Should have basic knowledge of search engine optimization
• Experienced in creating concise, eye-catching, and innovative headlines and a body of technical documents.

At Qsignage, we are looking for a person who is highly passionate about technology and automation with a focus on value-driven deliverables, wants to work, learn and expand their capability into the start-up domain.

This role is a great fit for someone who enjoys technology, project management, process improvement, and fast pace environment. 

Apply to the link below and get in touch with us now!

SKILLS REQUIRED (Full Stack Developer)

• A person should have sense of ownership, hold accountability for the task allocated with a data-driven and result-driven attitude
• Have Knack over the bigger picture while building the technology with a keen eye over the minute details
• Must be experienced in HTML/CSS coding and should be confidently utilized server-side languages (Java-script, Node.js, Python, Ruby, and PHP)
• In the ability to take existing models and best practices and adapt them to our environment
• Must know agile Tools and cloud technology with frontend/backend integration
• Must know multiple systems, servers, environments, data sources, data analytics, and database management

ROLES AND RESPONSIBILITIES

• Work with development teams and product managers to ideate software and application-based solutions
• Participate in both the back-end and front-end of systems by developing a full-fledged platform from scratch to end
• Write clean, functional code and algorithms on backend and frontend 
• Troubleshoot, test, debug and upgrade software
• Manage and maintain end-to-end life cycle for the production of software and application

BENEFITS

Remote Work | Flexibility | Flat Structure | Entrepreneurial Culture

The high degree of value on Autonomy, Flexibility, Empathy, and Mobility

An awesome work culture that has an agile team with a growth mindset