Customer Support Manager

Role & Responsibilities

We are looking for a hands-on Camunda Developer with strong experience in workflow orchestration and backend development. The ideal candidate should be able to design, build, and optimize end-to-end business processes using Camunda (preferably Camunda 8) and work closely with engineering and business teams to implement scalable and resilient workflows.

Key Responsibilities:

• Translate business requirements into BPMN workflows using Camunda (preferably Camunda 8)
• Design and implement end-to-end process orchestration across systems
• Build and manage service integrations (REST APIs, event-driven systems)
• Develop and maintain Zeebe workers / microservices (Python)
• Collaborate with stakeholders to refine workflows and handle edge cases
• Implement error handling, retries, and compensation mechanisms
• Analyse and improve workflows for scalability, reliability, and performance
• Ensure data consistency and idempotent process execution
• Work with cross-functional teams including data and analytics for process observability

Ideal Candidate

• Strong Senior Camunda Developer / Workflow Orchestration Engineer Profiles
• Mandatory (Experience 1) – Must have 4+years of hands-on experience in backend development and workflow systems, demonstrable through production-grade work on business process automation or backend service development.
• Mandatory (Experience 2) – Must have strong hands-on experience with Camunda and BPMN 2.0, including designing, building, and deploying end-to-end business process workflows in production.
• Mandatory (Experience 3) – Must have hands-on experience with Zeebe workers and the Camunda 8 stack, built and maintained as part of real orchestration systems.
• Mandatory (Experience 4) – Must have strong production-level coding skills in Python, used for building and maintaining Zeebe workers and microservices.
• Mandatory (Experience 5) – Must have experience designing and working within microservices architecture and distributed systems, with clear understanding of service decomposition, inter-service communication, and distributed system failure modes.
• Mandatory (Experience 6) – Must have hands-on experience building and consuming REST APIs and working with event-driven systems (message brokers, pub/sub, event streams).
• Mandatory (Skills) – Must have strong debugging and problem-solving skills in production workflow environments, with specific examples of resolving complex issues such as stuck processes, race conditions, or data inconsistency bugs.
• Preferred (Experience 1) – Exposure to cloud platforms (AWS / GCP / Azure) and experience with data platforms (e.g., Snowflake).
• Preferred (Experience 2) – Understanding of finance-related workflows (billing, reconciliation, etc.).

KUMAR ENTERPRISES

"Kumar Enterprises is one of the best company which deals in second hand laptops for last 10 years. We provide them home delivery on cash on delivery. We have all the branded laptops like Apple, HP, Dell, Sony, iBall, Lenovo, etc. Our company provides laptops in all configurations. Customers are fully satisfied from our service. Even they recommend our service to others too. Customers can buy single lappy or in bulk quantity also. We focus on customer's wants and get customer white on laptop at best prices. Customer can get customer care service for enquiries regarding their product. Our company's Honor and Employees are Loyal and supporting the customer. We want you to give us a chance to buy second hand laptop from us and avail the service"

SHIFT TIMING-

6 HOURS ARE MANDATORY

INTERVIEW LOCATION -REMOTE

SALES EXPERIENCE IS MUST

Job description

Immediate FULL-TIME VACANCY for a VIDEO EDITOR (Long film editor preferable) & Graphic Designer who can work as part of a team & independently.

(Long Video editing must be known,It is a major demand).

Responsibilities:

After effect must known and colour correction must known

Long film/video editing must known

Reels making must known

Youtube video making must know

Create engaging content for digital/social media (images /GIFs/Videos/Reels etc.)

Publish & monitor content on social media networks

Conceptualize visuals based on requirements

Develop illustrations, logos and other designs using software or by hand

Use the appropriate colors and layouts for each graphic/video

Work with copywriters and creative director to produce final design

Test graphics across various media

Amend designs after feedback

Ensure final graphics and layouts are visually appealing and on-brand

Candidates should have knowledge of different video editing software and will be responsible for • editing the video • adding special effects and creating a final video. • Adobe Photoshop • Logo Design . •Adobe Premiere Pro • Canva • Filmora

Job Type: Full-time

Monday to Saturday (10:30 pm TO 6:30 pm)

As a Manager in our Performance Marketing team, you will be responsible for driving growth of APAC & North America regions through digital marketing. This team is a key driver of growth for Headout and is responsible for acquiring customers and generating demand for our vast collection of experiences and destinations. This is a key role for our overall company growth and profitability. 

As Performance Marketing Manager, you will: 

1. 1. Manage all paid user acquisition channels for APAC & North America. This includes: Responsible to deliver ROI & GBV targets for your regions and growing these each quarter
2. Actively manage and grow SEM campaigns for new and existing categories &  markets
3. Identify opportunities to scale existing channels of user acquisiton including SEM, OLA and Facebook d. Develop new channels of user acquisition to drive new growth and diversify channel-mix 
4. Improve the efficiency of the team through process improvements, decision making frameworks and automation 
5. Improve reporting and data analysis to uncover new opportunities or Coordinate with other teams such as product, data, operations & supply to participate in & lead company-wide growth projects by leveraging various levers like: 

• Identifying new market opportunities 
• Product enhancements 
• Pricing strategy 
• Competitive benchmarking 
• Building stronger engagement loops and cross-channel campaign strategies 

What we're looking for: 

• 4+ years of experience in managing SEM campaigns at scale 
• 2+ years of experience in managing a team 
• Detail-oriented and analytical 
• Strong learning curve 
• Data-driven decision making 
• Able to effectively organize, prioritize & manage their time 
• Experience with Automations is a big plus 

We’re looking for an experienced Inside Sales Specisalist to fuel growth at Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

🙋‍ The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill.
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are very punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

💻 Responsibilities:

• “Get the sale” using various customer sales methods (cold calling, presentations etc)
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals
• Perform effective online demos to prospects

✅ Must Haves:

• 1 years+ of sales experience/strong drive to make a career in inside sales
• Proven inside sales experience
• Track record of over-achieving quota
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with Hubspot or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Self-motivated and driven
• Able to work independently
• You are open to learning new stuff and avoid internal politics.(super important).
• You are humble, kind, and are open to feedback.(super duper important).

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

🤙 What's the interview process like? 

Yes, we do have a process, and it’s simple.

Step 1: You apply for the job.
Step 2: Quick intro call with one of the founders.
Step 3: A round where we evaluate your assignment along with you.
Step 4: One round of interviews to gauge if you are a good culture fit. Step
5: Job Offer (contingent on the above steps).
Step 6: Welcome to the Quoality! 🙂

So, think we’re a good fit? Then let’s roll.🤘

Mandatory Skills

• Hands on experience with the programming language Java. (Mandatory)
• 3+ years of experience in leading a team, with professional automation testing experience using Java and Selenium.
• 5+ years of experience in automation testing and test framework development using Java and Selenium. (POM, Cucumber BDD, Hybrid etc.)
• Automation Tool: Selenium (Mandatory)
• Execution of scripts in Batch and Grid 
• Setup test automation pipelines in CI/CD tools like Jenkins, AWS, and Azure DevOps etc.
• Flexibility to learn new programming languages, tools & frameworks.

Other Pre-Requisites

• Shall work as an individual contributor on a need basis.
• Should contribute to defining testing best practices for the teams & projects. Responsible for defining and implementing the test strategy and test automation solutions around functional and regression testing.
• Defining, monitoring, and evaluating individual goals/KRA’s for the team members.
• Responsible for project initiation, project planning, effort estimations, hiring and team building for new projects.
• Experience with Test Management tools like Atlassian JIRA, TestRail, ALM or similar tools.
• Passion for achieving excellence in technical, process, product quality and reliability.
• Strong in troubleshooting and root cause analysis abilities
• Must be extremely detail, technology oriented and possess excellent communications skills.
• Proactive, driven individual with a strong work ethics

Secondary Skills:

• BDD Cucumber will be an added advantage
• Parallel execution and integration to cloud platforms like BrowserStack, Perfecto, Saucelabs.
• API Testing: ReadyAPI, SoapUI, Postman, Rest-Assured or similar
• SQL queries: good hands-on on SQL queries and experience in testing Databases & Batch Jobs
• Mobile testing experience is an added advantage
• Experience on load testing/performance testing.
• Experience using issue and project tracking software
• Experience working in an agile structure
• Experience in developing POC’s and participating in pre-sales activities

Responsibilities 

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills: –

• Proficient with Swift {depending on project requirements}, and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Experience with performance and memory tuning with tools {such as Instruments and Shark, depending on project needs}
• Familiarity with cloud message APIs and push notifications
• The knack for benchmarking and optimization
• Proficient understanding of code versioning tools {such as Git, Mercurial or SVN}
• Familiarity with continuous integration

Qualification: –

Education Qualification: B. TECH / BCA / M. TECH / MCA.

• Strong working experience in IOS application development is a must. First-hand experience of native mobile apps using Swift must.
• Experience with Swift, RxSwift, Swift UI, Unit test.
• Strong system design and architecture skills - specifically for IOS. Curiosity to tinker around, explore new paradigms and strongest for continuous improvement. Strong problem-solving skills.
• Understanding of network connections, Rest API'sand scheduling. Strong knowledge about security standards (e.g. HTTPS) and privacy standards.
• Idea/experience of the unit and instrumentation testing in IOS. Optimizing app performance and memory consumption.
• Leveraging community libraries to efficiently complete development tasks.
• Debugging apps using simulators and related tooling.
• Persisting data for offline-first apps using databases such as Realm.
• Localizing apps to support multiple languages and regions, vernacular libraries and fonts.
• Familiar with Version control system such as GIT.