Customer Support Manager

Skill for BI Backend developer -

-SQL development (Snowflake preferred but any other version of SQL would work)

- ETL

- Stored Procedures

- Creating jobs and work flows in SQL

- some business knowledge

- Writing clear, maintainable and testable code.

- Experience with Git

- Experience in Cross-platform mobile app development using Flutter. Prior experience developing with Flutter is a plus.

- Experience developing with Dart, whether with Flutter and/or for the web, is required.

- Additionally, deep experience contributing to and managing high-scale production mobile apps is desired.

- Expertise in Android development is preferred.

- Minimum of 2-3 years full-time mobile development experience (Android or iOS or cross-platform).

- Strong system design and architecture skills - specifically for android.

- Curiosity to tinker around, explore new paradigms and strong zest for continuous improvement.

- E2E App development and/or experience of developing SDKs is good to have.

- Experience launching and managing Production mobile apps.

- Experience authoring, testing, and deploying code mission-critical applications.

- Debugging mobile apps using simulators and related tooling.

- Developing and releasing complex, data-driven map based apps using Native as the primary application framework.

- Persisting data for offline-first apps using flutter Developing reusable UI Components or libraries.

- Networking and integrating third-party APIs using Flutter.

- Experience developing integrations with common APIs (e.g., Firebase, Twitter, Instagram, Stripe, Youtube, Google etc.)

- Knowledge of Data Structure and Algorithms.

- Knowledge of OOPs principles.

- Working understanding of Relational NoSQL Databases

- Mindset to take up project individually.

- Experience working in an agile development process.

Primary Skills: Java Backend Development, UNIX, Oracle, SQL, MQFTP

Secondary Skills:  Autosys, Service Now

Experience: 6- 8 years

Responsibilities:

• Drive the Migration Project and support Business Applications teams through the project lifecycle.
• Interpret written business requirements, functional requirements and technical specification documents to design and develop technical solutions that meet business needs
• Contribute to Application development, migration of components, testing and Production Support.
• Collaborate with IT and Business partners to develop, and troubleshoot end to end technical solutions
• Create and maintain technical evaluation documentation using defined technical documentation templates that meet standards

Required Skills:

• Well versed with Java Backend Development.
• Proficient in Oracle, SQL.
• Experience in Shell scripting in UNIX, Autosys scheduler
• Good understanding of Database Management Systems (DBMS)
• Knowledge of different file movement patterns and tools  - File Transfers, Messaging, MQFTP, Sterling Integrator, Mobius
• Knowledge of different file formats plus file format conversion to & from JSON, csv etc.
• Good understanding of Object-Oriented Programming
• Good understanding of SDLC lifecycle & processes.
• Exposure to ITIL foundational concepts, Service Now and Production Management Activities.
• Financial Services experience will be a plus
• Experience in using Dev tools ( Eclipse ), code quality tools, defect tracking tools

Desired Skills: 

• Strong interpersonal, oral, presentation, and written communication skills

• Excellent team player with good organizational, communicational, analytical and logical skills.

• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Use markup languages like HTML to create user-friendly web pages
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve usability
• Maintain and improve website
• Develop new user-facing features
• Build reusable code and libraries for future use
• Optimize applications for maximum speed
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes

• Proven work experience of 2+ years as a Front-end developer
• 1+ years experience of working in ReactJS
• Hands on experience with markup languages, including HTML5, CSS3
• Experience with JavaScript, CSS and jQuery
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Adobe Suite, Photoshop and content management systems
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• Express their operations strategies and objectives to make sure that the company reaches its target and operates effectively.
• Assisting higher executives.
• Working directly with customers handling the documentations.