Retail Store Manager

Job Summary

We are seeking a dynamic Asst Store Manager to lead our premium lifestyle apparel store. The ideal candidate will drive sales growth, deliver exceptional luxury customer experiences, and uphold brand standards across store operations, visual merchandising, and team performance.

Experience : 3 to 7 years

Should be from apparel brand

Key Responsibilities

Lead end-to-end store operations ensuring premium service standards

Drive sales targets, AOV, conversion, and repeat customer engagement

Build, train, and motivate a high-performing sales team

Deliver personalized styling and customer experience for HNI clients

Maintain visual merchandising as per brand and seasonal guidelines

Monitor inventory, stock movement, shrinkage, and replenishment

Analyze KPIs, sales reports, and take corrective actions

Handle customer escalations with a luxury-first mindset

Ensure SOP, audit, and compliance adherence

Skills & Competencies

Strong leadership and team management

Excellent customer service and luxury selling skills

Eye for fashion, styling, and brand presentation

Sales analytics and KPI-driven approach

Strong communication and interpersonal skills

Qualifications & Experience

Graduate in any discipline (Fashion background preferred)

3–8 years of experience in premium / luxury apparel retail

Proven experience handling high-value customers and targets

Job Description:

We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.

Key Responsibilities:

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.

• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.

• Maintain high standards of customer service, addressing customer concerns and feedback.

• Monitor inventory levels, order stock, and manage product displays.

• Analyze sales data and prepare reports for senior management.

• Implement promotional activities and sales strategies to drive revenue.

• Ensure compliance with all company policies, health and safety regulations, and local laws.

• Conduct regular store audits and ensure the store's appearance is up to company standards.

• Handle store budgets, payroll, and scheduling efficiently.

Requirements:

• Bachelor's degree in Business Administration, Retail Management, or a related field.

• Proven experience as a Store Manager or in a similar retail management role.

• Strong leadership and interpersonal skills.

• Excellent communication and organizational abilities.

• Ability to manage multiple tasks simultaneously and work under pressure.

• Proficiency in MS Office and retail management software.

• Flexibility to work in different shifts, including weekends.

Preferred Qualifications:

• Experience in retail sales or customer service.

• Knowledge of visual merchandising techniques.

• Ability to motivate a team and drive sales performance.