Customer Support executive

Required Skills: Financial Analysis & Reporting, Forecasting, Budgeting & Financial Modelling, Analytical & Problem-Solving Skills, Cross-Functional Collaboration, Detail Orientation & Adaptability

Review Criteria

1. Candidates must be from good renowned Startup environments, (Profiles from big consulting firms will not be considered).

2. CA Candidates are not applicable for this role.

3. Need candidate from Tier 1 and Tier 2 colleges only.

4. 2–3 years of hands-on experience in Financial Analysis / FP&A

5. Strong proficiency in Financial Modelling, forecasting, budgeting, and variance analysis

6. Experience preparing financial reports, presentations, and management dashboards with Advance Excel skills.

7. Strong attention to detail with high accuracy in analysis and reporting

8. Strong problem-solving skills and ability to recommend practical solutions on different Scenarios.

9. Candidate should be good in Cost Management.

Description

Job Title: FP&A

We are seeking a highly skilled and detail-oriented individual to join our team as an FP&A (Financial Planning and Analysis) Analyst based in Gurgaon, India. As an FP&A Analyst, you will be responsible for providing financial analysis, forecasting, and budgeting support specific to our operations. Your role will involve analyzing financial data, identifying trends, and providing valuable insights to drive strategic decision-making and improve financial performance of the operations. The ideal candidate possesses strong financial acumen, exceptional analytical skills, and strong communication skills.

Responsibilities:

1. Financial Analysis: Conduct comprehensive financial analysis specific, including variance analysis, profitability analysis, and key performance indicators (KPIs), to identify trends, patterns, and areas of improvement.

2. Forecasting and Budgeting: Collaborate with cross-functional teams to develop accurate financial forecasts and budgets, considering local market dynamics, and business objectives. Monitor and track actual performance against forecasts and budgets, highlighting any significant deviations.

3. Financial Modelling: Develop and maintain financial models specific to support strategic initiatives, investment decisions, and scenario analysis. Utilize appropriate tools and methodologies to ensure accuracy and reliability.

4. Reporting and Presentations: Prepare and present financial reports, dashboards, and presentations specific to senior management and key stakeholders. Communicate complex financial information in a clear and concise manner, to facilitate informed decision-making.

5. Business Partnership: Collaborate closely with Indian business units and functional teams to understand their financial needs and provide analytical support tailored to the local context. Offer insights and recommendations to drive cost optimization, revenue growth, and operational efficiency.

6. Process Improvement: Identify opportunities to enhance financial planning and analysis processes, tools, and methodologies. Implement improvements to streamline workflows, increase efficiency, and enhance data integrity.

Qualifications:

1. Education: Bachelor's degree in Finance, Accounting, Economics, or a related field. Advanced degree (MBA, CFA, or similar) is a plus.

2. Experience: 2-3 years of experience in financial analysis, FP&A, or a related field.

3. Analytical Skills: Excellent quantitative and analytical skills with the ability to interpret and manipulate complex financial data. Proficient in financial modelling and advanced Excel functions.

4. Business Partnership: Demonstrated ability to collaborate effectively with cross-functional teams in India and build strong relationships with stakeholder’s Strong communication and presentation skills tailored to the Indian context.

5. Attention to Detail: Meticulous attention to detail to ensure accuracy and reliability of financial analyses and reports specific to India.

6. Problem-solving Abilities: Proactive problem-solving skills with the ability to identify issues, analyse alternatives, and recommend practical solutions in the Indian market context.

7. Adaptability: Ability to work in a fast-paced, start-up environment

Frontend Engineer – Admin Console & Workflow Studio

Responsibilities

• Build responsive UI in React / TypeScript / Tailwind CSS.
• Implement a visual workflow composer (drag-and-drop DAG builder).
• Integrate data from telemetry, governance, and Kernel APIs into rich dashboards.
• Optimize for accessibility, performance, and enterprise responsiveness.

Requirements

• 4 + years frontend engineering.
• Deep experience with state management (Redux / Zustand) and API integration.
• Eye for UX and interaction design for technical admin users.

Job Summary:

We are looking for a friendly, energetic, and sales-oriented Front Desk Executive to manage the reception area and actively sell gym memberships. The role involves greeting members, handling inquiries, converting walk-ins into members, and ensuring timely membership renewals while delivering excellent customer service.

Key Responsibilities:

• Greet and assist members, walk-in clients, and visitors in a professional manner
• Explain gym facilities, services, pricing, and membership plans to prospective clients
• Actively sell new gym memberships and achieve monthly sales targets
• Follow up with existing members for membership renewals
• Handle membership registrations, renewals, and documentation
• Maintain accurate records of members, payments, and enquiries
• Answer phone calls, respond to queries, and handle appointment scheduling
• Coordinate with trainers and management regarding member requirements
• Handle cash/card payments and issue receipts
• Ensure the front desk area is clean, organized, and welcoming
• Address member concerns and escalate issues when required

Required Skills & Qualifications:

• Minimum qualification: 12th pass / Graduate preferred
• 1–2 years of experience in front desk, customer service, or sales (gym/fitness industry preferred)
• Strong communication and interpersonal skills
• Sales-driven mindset with the ability to close deals
• Basic computer knowledge (MS Excel, CRM, billing software)
• Pleasant personality and professional appearance

Job description:

Job Title: Sales Development Representative/ Business Development Executive

Location: Bangalore, Karnataka, India (Onsite)

Experience: 1-2 years (SAAS, B2B, IT Sales preferred)

Salary: INR 3-4 LPA + Variable (Based on performance)

Notice Period: Immediate joiners or up to 15 days

Mandatory Skill: Outbound Sales

ABOUT ORAI ROBOTICS:

Orai Robotics is a conversational AI platform dedicated to empowering medium and large enterprises with cutting-edge solutions. From obtaining a verified ‘Green Badge’ WhatsApp Business API to deploying AI chatbots across various channels like messaging, social media, and websites, Orai is revolutionizing customer engagement.

Job Summary:

We are seeking a highly motivated Outbound Sales Representative with 1-2 years of experience in driving B2B sales, preferably within SaaS, IT Sales, or AI-driven industries. The ideal candidate will have a proven ability to independently generate and nurture leads, build strong client relationships, and close deals in a fast-paced and dynamic environment. This role requires exceptional communication skills, target-oriented focus, and a self-driven approach to outbound sales. The candidate should possess expertise in leveraging CRM tools, managing a sales pipeline, and developing effective sales pitches tailored to client needs.

REQUIREMENTS:

• Experience: 1-2 years in outbound sales (B2B, SaaS, or IT Sales preferred).
• Strong ability to independently generate leads through various platforms and tools.
• Proven track record in nurturing leads and closing deals.
• Bachelor’s degree in business, Marketing, or a related field.
• Exceptional communication and interpersonal skills.
• Target-driven with excellent negotiation and problem-solving abilities.
• Familiarity with CRM tools and outbound sales strategies.
• Knowledge of AI, Machine Learning, or emerging technologies is a plus.
• Open to working onsite in Bangalore.

KEY RESPONSIBILITIES:

Outbound Lead Generation & Prospecting:

• Identify and qualify high-potential leads through cold calling, email outreach, and networking.
• Leverage online platforms and tools to build and maintain a robust lead pipeline.
• Develop creative and personalized outreach strategies to engage prospects.

Client Engagement & Relationship Building:

• Initiate contact with prospective clients to understand their needs and present tailored solutions.
• Build long-term relationships with clients through consistent follow-ups and support.
• Conduct product demonstrations to showcase the value of Orai's AI solutions.

Sales Pitching & Deal Closure:

• Develop persuasive sales pitches and proposals for outbound prospects.
• Address objections and negotiate contracts, pricing, and terms to secure deals.
• Drive the sales process from initial outreach to closing the deal.

Pipeline Management & Target Achievement:

• Maintain an organized and up-to-date sales pipeline, ensuring consistent progress toward targets.

· Consistently achieve or exceed monthly sales quotas and KPIs.

· Strong skills in addressing objections, negotiating contracts, and finalizing deals.

Market Research & Sales Insights:

• Stay informed on industry trends, competitor strategies, and market conditions.
• Use insights to refine outbound sales strategies and identify new opportunities.

· Understanding of AI, Machine Learning, SaaS, or emerging technologies.

· Hands-on experience with CRM tools for managing and analyzing sales activities.

Reporting & Analytics:

• Keep accurate records of all sales activities and interactions in the CRM.
• Prepare and share regular sales performance reports with the team.

Work Environment:

At Orai Robotics, we cultivate a dynamic and innovative work environment that empowers our team to excel in outbound sales and thrive in a collaborative atmosphere. As an Outbound Sales Representative, you will work closely with a supportive team of professionals, leveraging cutting-edge AI and conversational technologies to drive business growth. Our culture emphasizes inclusivity, professional development, and recognition of achievements, ensuring a balance between individual growth and collective success. Equipped with modern tools and technologies, making it an ideal setting for ambitious individuals passionate about sales and technology.

If you're passionate about sales, thrive in a fast-paced and innovative workplace, and are eager to make an impact, Orai Robotics is the perfect place to grow your career!

Job Summary:

We are seeking a motivated and dynamic Medical Product Representative to join our team. This role involves fieldwork, building and maintaining relationships with healthcare professionals, promoting our medical products, and achieving sales targets. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for healthcare.

Key Responsibilities:

Promote Medical Products: Conduct regular visits to clinics, hospitals, and healthcare facilities to promote our products and educate healthcare professionals about their benefits.

Sales Achievement: Meet or exceed sales targets by developing strategies to attract new clients and retain existing ones.

Product Knowledge: Stay updated on product features, competitive positioning, and the latest industry trends to provide accurate information and address customer inquiries effectively.

Customer Relationship Management: Build strong relationships with doctors, pharmacists, and other key stakeholders to increase brand visibility and foster loyalty.

Reporting: Keep detailed records of daily activities, including client interactions, sales, and any issues encountered, and provide regular feedback to the management team.

Immersive Designer

Job Description

We primarily need a designer with working knowledge in Augmented/Virtual reality. Must have done some work in this area. Understands how immersive experiences work.

· Participate in client ideation sessions, develop design documentation and wireframing concepts for experiences such as Virtual Reality (VR), Augmented Reality (AR) Mixed Reality (MR) and immersive, computer-based, or mobile-based applications.

· Design and proposed solutions in AR, VR, MR, and immersive, computer-based, or mobile-based applications in response to Request for Information, Invitation to Quote or Invitation to Tender, based on learning and instructional design principles.

· Explain experience design/game design processes and principles to clients in a way that is meaningful and applicable to their given industry.

· Create prototype, validate new ideas and concepts in interactive animation, interactive videos, AR, VR, MR, and immersive, computer-based, or mobile-based applications.

· Work closely with the in-house team and/or partner to achieve engaging and visually appealing solutions for the client.

Job Requirements

· A Bachelor’s Degree in game design, experience design or related field.

· A portfolio displaying games, AR, or VR experiences, including design documentation examples.

· Strong written and verbal communication skills.

· Strong presentation and group facilitation skills.

· Experience working in the Unity software and Adobe Creative suite of tools.

· A self-motivated individual who possesses a problem-solving attitude.

Internship 6 Months

Location Gurgaon

Mode of Work - Hybrid

Website - https://www.queppelin.com/