Customer Support executive

Platform they will work on: Building multiple tech offerings for the customers.

Job Description: Should be someone who has done iOS mobile development with React Native. Should have a startup mindset and be able to build for scale. The ideal candidate would be someone with Founding Engg etc. experience.

YoE: 4-6 years

Pre-Sales Executive

Company Name:              Asset Infinity (Regd as PcsInfinity Pvt. Ltd)

Location:                           Noida (Hybrid)

Joining:                             Immediate-15 days

No of hires:                       3-5

Reporting:                        CEO/MD

CTC:                                 Confidential

Experience level:              0- 3 years

Profile Summary: We are looking to hire resourceful, efficient, and energetic candidates to join our Team. The candidates will have exposure to our Business & cross-functional teams along with an opportunity to work for a leading asset management solution – Asset Infinity.

Roles & Responsibilities;

• Understanding the client's requirements and then customizing the product/services as per their needs
• Reaching out to new customers and making presentations or pitches outlining the benefits of product/ services
• He/she will be responsible for payment follow up
• Build strong collaborative relationships with cross-functional product development/Onboarding/Customer Success teams
• Be a part of the demo calls and pitch our Product to the customer and explain all the features and product offerings.
• CRM Management – leads, customers, partners, affiliates.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Work on documents- PPT, SOP, Proposal writing, BRD, FRD, SRS, etc, and other project deliverables as and when required.

Qualifications & competencies;

• Preferably an MBA/PGDM, with strong technical education background- B.Tech(IT), BCA will be preferred.
• Excellent selling, negotiation and communication - both written and verbal skills.
• Familiarity with the tools and technologies like Zoho, or any SaaS/ERP-based platforms will be value-added
• Any prior corporate experience will be highly preferable.

Responsibilities 

Design, implementation and delivery of solutions.

Solving new problems and address any issues regarding the architecture and performance. 

Focused on understanding customer needs and anticipate the changing business and technology landscape. 

Collaborate with teams from various verticals within and outside the company.

Qualifications 

2-5 years of Software Engineering experience in Node.js and React. 

Proven experience in architecting performant, complex application on web or mobile applications. 

Knowledge of end to end Software development life cycle.

Ability to work individually or in teams and mentor new developers to the team.

Strong knowledge of computer science, algorithms and design patterns. 

A degree in Computer Science or related field, or equivalent industry experience.

Job Description:

1. Engages in superior customer service by making information readily available
2. Management of content in all social media channels, website and sales collateral
3. Persists in sales even in the face of failure
4. Demonstrates products and services as deemed necessary by airlines and management
5. Schedules appointments and meetings as necessary
6. Management of sales questionnaires and answers to questions from clients
7. Makes product knowledge readily available to self and other sales people through various resources
8. Finds ways to sell products in the face of a down market
9. Researches client base to find new types of customers and sells to them accordingly
10. Creates a plan for gaining customers and then retaining them based on warranties or guarantees

Candidate Description:

• MBA Graduate with one plus years of experience in Software Product Marketing and Sales.
• Good Analytical and creates a plan for engaging the target market
• Analyzes the competition to create a plan for engagement
• Makes product appeal to the target market
• Optimize the sales process with learnings from each win and loss
• Regularly scans information on the web for ideas on best practices in sales, marketing and product management
• Plans and sets up booths at trade shows and demonstrates the quality or uses of a product
• Demonstrates superior time management skills and meets deadlines

Responsibilities

• Develop deep understanding about the offering and market for technology learning product
• Understand customer segments (technology professionals) and needs/pain areas for them
• Counseling experienced professionals via call, email or video call on which program will be useful to their career progression and suggest the best options
• Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the program
• Planning for daily, weekly and monthly targets, updating and maintaining MIS reports
• Bring market & consumer insights to influence product & offering

Desired Qualifications

• 1-3 years of exp in Inside sales/telesales experience in a B2C environment (tech education industry preferred)
• Exposure to technology skills or willing to learn & understand them is key
• Consistent track record of achieving revenue targets ( Monthly / Quarterly)
• Excellent written & spoken english and pitching skills
• Proficient in Excel, Reporting skills
• Hunger to learn & grow everyday

Compensation: Note: Fixed Component: between 4 - 7 LPA (based on the interview performance and slightly negotiable based on prev experience, ctc and interview performance) Variable Component: upto 3 LPA
 Application Link-

Makebot Robotic Solutions PVT. LTD.

Makebot is a leading Ed-Tech service provider offering new age experiential learning for student’s in K-12 segment. Presence across India, Malaysia and Australia, Makebot offer STEAM programs including coding, AI & ML, Data science, Cyber Security & scratch based programs for students and teachers. Makebot is a subsidiary of Globalspace Technologies, a BSE listed company and also funded by Times of India group.

As a Business Development Manager you will be the driving force in improving a company’s market position and maximizing its financial growth by developing business solutions which includes new sales strategies, sales pitches & business plans to obtain maximum sales volume, profitability & customer satisfaction.  

Key Responsibilities

• Research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products and services, new ways of reaching existing markets.
• Developing growth strategies and plans
• Generate leads and cold call prospective customers
• Managing and retaining relationships with existing clients
• Increasing client base
• Writing business proposals
• Identifying and mapping business strengths and customer needs
• Researching business opportunities and viable income streams
• Drafting and reviewing contracts
• Reporting on successes and areas needing improvement.
• Communicating new product developments to prospective clients.
• Have to lead a team as well as individual contributor.
• Think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• B2B Sales

Desired Profile:

• Educational background –MBA with 2+ years of experience
• Strong understanding of technology and business
• Knowledge of Ed-tech industry, educational institutions, K-12 segment is a plus
• Highly analytical and detail-oriented
• Willing to take calculated risks to grow business
• Excellent verbal and written communication with interpersonal skills
• Proven people leadership skills
• Must be willing to learn

Gaurav Aggarwal and Shubham Maheshwari (Ex Flipkart) are the co-founders of Healofy, a P2P content-based platform for new and expecting parents -- as well as doctors -- to share their concerns and advice. The start-up was accepted into Facebook's 'FBStart program' and launched a WhatsApp Helpline by developing a smart assistant bot. They use the bot to provide vaccine-related information and other tips to users.
  

Impact! Social network for the next Billion Indians. 
In India, 10,00,000 new born babies and 100,000 moms die every year. With women being the incharge and the CFO of the house, it's time to set our priorities right.

We are recognized by Govt. of India, featured in Forbes 30 Under 30 and backed by some of the smartest guys from India and Silicon Valley including Nasscom, Facebook, Y Combinator to make THE IMPACT.

We are the largest moms community in India in just an year with over a Billion moments spent on the platform every week.

We are looking for exceptional and ambitious people — we do not care where you come from, we only care about what you can do. 
If you are interested in building things for our nation, we would like to talk to you. We are making in India and we are making for India.

The future depends on what you do today!- Mahatma Gandhi

About Healofy App:

• Only Women Social Network for next 500 Million Indian Women. 
• Featured by Forbes (30 Under 30 List), Facebook (FbStart) & many more. 
• Current Stats: 5Billion Data Points Monthly, 2.3Billion Minutes spent on the platform every month. 1/10th of current Flipkart Daily Visitors, 4X growth every quarter, Diverse Team(40% are Female) 

Link to App: http://healofy.com/app">http://healofy.com/app 

Latest updates on funding:

https://inc42.com/buzz/women-centric-app-healofy-readies-for-expansion-with-8-mn-funding/">https://inc42.com/buzz/women-centric-app-healofy-readies-for-expansion-with-8-mn-funding/

https://yourstory.com/2019/03/women-healofy-funding-babytree-omidyar-lghuifm0ru">https://yourstory.com/2019/03/women-healofy-funding-babytree-omidyar-lghuifm0ru   

Requirement: Product Manager 

Location: HSR Layout, Bangalore

A brief note on the specifications for the PM requirement are as follows:

-Should be problem solvers, agile, should be an outlier.

An understanding of what makes for good user experience and behavior design .

- Strong design mentality and intuition for game mechanics and game flow

- Strong attention to detail, organization, and time management skills

- Capacity to think strategically, and an ability to understand how product decisions are tied to key business drivers

- Strong analytical and problem solving skills

Roles and Responsibilities

• Own the product roadmap and set strategic direction and vision for the team.
• Lead new product initiatives. Partner with engineering, design, marketing, partnerships, finance, and operations to deliver new projects against ambitious timelines.
• Direct our team environment to achieve sprint deliverables and acceptance criteria
• Conduct analyses on user behaviors and trends. Use these analyses to inform product decisions and future developments.
• Run daily stand-ups and team meetings to keep the team on track toward company objectives and prioritize new feature and bug fix work.
• Participate in product strategy and tactical planning conversations. Provide opinions on best next steps for product development.
• Represent the product organization on the leadership team