Customer Support executive

Candidate should have strong experience in front end with backend technologies like Typescript, NestJS, Angular, NodeJS, ExpressJS, TypeORM, and Postgres, AWS, Rest API’se 

Only Immediate Joiners.  Work location : Bangalore

Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.

Opportunity

 Full stack Developer (more front end)

Responsibilities:

Implement responsive and performant UIs with a user-centered approach with frontend technologies including React Js, Javascript(ES 6), Typescript, SCSS, etc

Build backend REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)

Write meaningful test cases for frontend & backend platforms

Integrate our products with 3rd party products/tools/services

Develop Infrastructure for delivering services using a performance-driven approach, build databases, schedule automated jobs, etc

Ideal Background / Experience

At least 24 months of diverse experience in web development for product or services-oriented environment with exposure to working production deployments

Expertise in programming using Python/Javascript or similar scripting languages

In-depth exposure to technologies used in web-based SaaS products, including REST APIs

Sound understanding of Postgres and NoSQL databases such as MongoDB

Nice to have exposure to any of

AWS

Azure

ELK

Object Relational Models (SQLAlchemy, etc)

Google APIs

Microservices Architecture Pattern

NodeJS / ExpressJS

Work from Home, office in Noida

Experience: 2yrs plus

Salary: ₹700,000.00 - ₹1,200,000.00 per year

About Klenty:

Klenty is a Software Product company operating in the Sales Engagement category. We

are one of the fastest growing SAAS startups in the sales engagement space, headquartered in

California and operating from Chennai, India. Klenty’s Sales Engagement Product helps

thousands of sales teams automate all the repetitive activities involved in the sales process like

sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus

more on activities like building relationships and closing deals. With over 3000 customers all

over the world, we are on a mission to transform every B2B Sales team into an unstoppable

force. Join us in building the future of sales engagement software.

JD :

Responsibilities:

• Developing new user-facing features using ReactJS.
• Building reusable components and front-end libraries for future use
• Translating designs and wire-frames into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following ReactJS workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Responding to escalated customer issues from L1 Customer Support Specialists.
• Excellent communication skills, especially related to relaying information between technical and non-technical parties
• Working closely with support and Level 3 teams.
• Building a deep technical knowledge of our product capabilities for both the front and back end.
• Escalating issues when required according to defined escalation paths.
• Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
• Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
• Work continuously to document product and technical knowledge.
• Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

We are looking for a talented Web Designer to create exceptional user experiences. The ideal candidate should have an eye for a clean and artful web design. They should also have superior user interface design skills.

The successful candidate will be able to translate high-level requirements into interaction flows and artifacts. They will be able to transform them into beautiful, intuitive, and functional designs.

Responsibilities

• Execute all visual design stages from concept to final hand-off.
• Conceptualize original website design ideas that bring simplicity and user friendliness to complex roadblocks.
• Drawing up detailed website specifications.
• Designing sample page layouts including text size and colors.
• Designing graphics, animations and manipulating digital photographs.
• Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas.
• Present and defend designs and key deliverables to peers and executive level stakeholders.
• Establish and promote design guidelines, best practices and standards.
• Collaborating with graphic artists, programmers, and writers.

Requirements

• Proven work experience as a web designer
• Demonstrable graphic design skills with a strong portfolio.
• Solid experience in creating wireframes, storyboards, user flows, process flows and site maps.
• Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to solve problems creatively and effectively.
• Up-to-date with the latest Web trends, techniques and technologies.
• Hands-on experience with Illustrator, Photoshop
• Knowledge of InDesign, Adobe XD, Sketch (will be advantage)

Onsite Opportunity for Oracle Fusion HCM Functional (TalentManagement/ CoreHR) Consultant’s – UAE. Exp.- 8+Years, Very strong in Fusion TalentManagement/ CoreHR. Atleast 2 e2e Implementation in Fusion TalentManagement/ CoreHR. Excellent Communication. Joining time: Max. 10 Days. Kindly contact Ramesh- 782, 938, 2777, rbguddanur AT appstec-me DOT com