Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
Overview
The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
The Role
- Training clients on products, services, applications, maintenance & analytics dashboard
- Understand client requirements/issues & presents solutions as necessary
- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
- Always looking at ways to improve internal systems and processes
- Prepare client quotes for additional services or products & issue invoices
- Review information and act upon findings
- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
Working Hours
2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
The Person
- Positive can-do attitude, good manner with initiative
- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
- Focuses on results and desired outcomes and how best to achieve them
- Comfortable working with ambiguity & to question to gain full understanding
- Displays an ongoing commitment to learning and self-improvement
- A willing and helpful person who thrives on providing support for the team to achieve their goals
Qualification/skills
- Basic knowledge of PCs, Networking, Displays, Wireless
- Validating analytics data
- Discretion with confidential client information
- 3+ years customer service experience within a technical industry
- To have an interest in the build environment or architecture
- A Financial background is desirable
- Proficient in Microsoft Excel & Word is essential
- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail
Shubham Vishwakarma
Full Stack Developer - Averlon
About Workplace Fabric Ltd.
About
Workplace FABRIC helps office users maximise their productivity while ensuring best use of built assets. Our solutions solve daily space challenges and deliver deep insights to help strategic real estate decisions.
Our solutions have been built from deep experience in both agile working and secure cloud technology. Because we understand the challenges, we provide a unique service that focuses on user experience while delivering actionable workplace intelligence.
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JOB TYPE : IT RECRUITER
SHIFT : NIGHT (US)
QUALIFICATION : HS & ABOVE
AGE : 25 & ABOVE (for experienced candidates) 20 & above (for freshers)
Requirements for experienced candidates:
Experience :
1. 1 years & above of relevant experience.
2. In-depth knowledge of hiring practices and existing laws with respect to the US market.
3. Experience in building the talent pool for the IT department of the company.
Experience in recruiting US Citizens and Green Card holders.Knowledgeable about different US work Visas like H1B, E3, and TN.
Familiarity with different US Tax terms is required (1099/W2/Corp-Corp).
Strong understanding of technical requirements.
Ability to display deep sourcing skills and excellent candidate assessment skills.
Should be self-motivated as well as a team player.
The ability to think analytically so as to consider all applicants and recommend the right fit for the organization.
5. Should have excellent oral and written communication skills as well as the ability to network in order to build an exemplary IT department for the company.
6.Proficient in English.
Requirements For Freshers candidates :
1. Proficient in English
2. IT recruiters may need to have knowledge of IT and technical concepts. They may also need to be proficient in recruiting techniques like head hunting, calling, and networking.
Responsibilities :
* Manage the entire life cycle of the recruitment process for clients in the US.
* Work closely with the Recruiting leads and hiring managers.
* Work on strategic global hiring programs.
* Develop an action plan for recruiting the best fit for the organization.
* Procure people for different IT Requirements.
Use niche platforms related to IT, to source potential candidates.
* Personally conduct interviews, document the same, and report as the need arises.
* In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
* Keeping abreast of the industry trends.
KubernetesDockerAmazon Web Services (AWS)- 5+ years of experience in DevOps including automated system configuration, application deployment, and infrastructure-as-code.
- Advanced Linux system administration abilities.
- Real-world experience managing large-scale AWS or GCP environments. Multi-account management a plus.
- Experience with managing production environments on AWS or GCP.
- Solid understanding CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus.
- Experience on any configuration management tools like Ansible, Puppet or Chef is a must.
- Experience in any one of the scripting languages: Shell, Python, etc.
- Experience in containerization using Docker and orchestration using Kubernetes/EKS/GKE is a must.
- Solid understanding of SSL and DNS.
- Experience on deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc.
- Basic understanding of networking concepts.
- Always adhere to security best practices.
- Knowledge on Bigdata (Hadoop/Druid) systems administration will be a plus.
- Knowledge on managing and running DBs (MySQL/MariaDB/Postgres) will be an added advantage.
What you get to do
- Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments
- Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues
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- Implement security best practices – primarily patching of operating systems and applications
- Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
- Participate in 12x7 on-call rotations
- Work with third party service/support providers for installations, support related calls, problem resolutions etc.
What is the role?
The Assistant Vice President is a multi-faceted role requiring the individual to work closely with the AVP/ VP and manage a team of Analysts and Associates. This position will directly report to the Senior Vice President.
Preferred Skills
Exposure and experience in advanced Fund Administration and Book-keeping and determining the scope of engagements, delivering project plans to clients, managing timelines, and driving deliverables through plans
What are we looking for?
An enthusiastic individual with the following skills. We are open to promising candidates who are passionate about their work and are team players.
- Understanding the overall goals of the transaction and client relationships
- Team Management and Leadership:
- Managing/Mentoring a team of Analysts/Associates and reporting to the Senior Vice President
- Driving Projects and Process Improvements
- Monitoring procedures and controls within the team and reviewing and approving the teams work daily within the stated departmental guideline
- Handling accounting of funds and multiple investment companies (SPVs)
- Managing and reviewing projects relating to the calculation of net assets values, reconciliation of capital calls and distributions, partner capital statements, cash, and bank account reconciliation, preparation of monthly/quarterly financial reporting packages, journal entries, calculation of management fees, carried interest and waterfall
- Being efficient in managing the execution of all key aspects of client deliverables
- Communicating directly with senior professionals such as CFOs, controllers, and accounting managers
- Excellent Communication Skills
- Strong grasp of various aspects of finance and an analytical ability
- Commitment and ownership
- Strong eye for detail and ability to multi-task
- Ability to meet client-driven deadlines (demanding hours requiring time management skills)
- High levels of honesty & integrity, ability to lead a team and self-drive are essential
Experience
7 to 12 years of relevant work experience after completion of CA.
Education
CA Mandatory. CS and MBA is not mandatory but ll be helpful
Compensation
The compensation structure will be as per industry standards
Who will you work with?
You will work with a top-notch Finance team.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe
for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status
Job Description
- Execution of trade orders on behalf of clients in Cash Market, Future & Option, and Currency Segment
- Building relationships with clients
- Educating clients on where to invest/trade
- Maintaining Daily status of clients
Qualification And Skills Required
- NISM 8 certificate
- Graduation (Preference Finance background)
- Knowledge of the Stock Market is mandatory
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Manas AI is a London-based AI Firm, with its subsidiary in Hyderabad, India. We build products and services that extract actionable intelligence from language (e.g., social media, user conversations, emails, etc.)
The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, Angular and CSS, this candidate will be able to translate user and business needs into functional frontend design.
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- Must be able to Perform unit testing with Jasmine and Protractor (Good to have)
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- Understanding of key design principles.
- Good problem-solving skills.
- Good communication skills
Qualifications
- 3-8 years of demonstrated experience in creating and implementing UI development
- Work with other developers and designers to ensure that the website is functional and visually appealing.
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- Liaise with the client to gauge their needs and expectations.
- Plan the layout and Architecture of the website.
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- Design a modern highly responsive web-based user interface.
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- Strong proficiency in Javascript.
- Strong working knowledge of React JS and web apps.
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- Willingness to experiment and take complete responsibility for projects.
- Work independently and remote, with excellent follow-up, time management, and organization skills.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon