Customer Support Engineer

Key Responsibilities:

  Design, develop, and maintain efficient, reusable, and reliable Go code.

  Implement and integrate with back-end services, databases, and APIs.

  Write clean, scalable, and testable code following best practices and design patterns.

  Collaborate with cross-functional teams to define, design, and ship new features.

  Optimize application performance for maximum speed and scalability.

  Identify and address bottlenecks and bugs, and devise solutions to these problems.

  Stay up-to-date with the latest industry trends, technologies, and best practices.

Required Qualifications:

  Proven experience as a Golang Developer or similar role in software development.

  Proficiency in Go programming language, paradigms, constructs, and idioms.

  Experience with server-side development, microservices architecture, and RESTful APIs.

  Familiarity with common Go frameworks and tools such as Gin.

Knowledge implementing monitoring, logging, and alerting systems

  Experience with SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).

  Understanding of code versioning tools, such as Git.

  Strong understanding of concurrency and parallelism in Go.

  Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes) is a plus.

  Excellent problem-solving skills and attention to detail.

  Ability to work effectively both independently and as part of a team.

Dear Candidate,

We hope you are doing well. Narvee Technologies Pvt Ltd is currently hiring for multiple IT and Non-IT positions and aim to fill them as soon as possible. If you have good communication skills and relevant technical expertise, we warmly invite you to attend a face-to-face interview at our Hyderabad office.

Priority Roles (Urgent Hiring):

• Accountant (1-4) Yrs of experience

• Loan Recovery Officer / Sales Executive / Collection Agents / Executive (District-wise hiring) - Remote / Freelancing / On-site opportunities - Preferred locations: Siddipet, Kamar eddy, Karimnagar, Nizamabad, Armoor (Not mandatory)

• Chit Fund Administrator – 2+ years of experience

• Bench Sales Recruiter – 0-4 years of experience (Night shift, Very Very Urgent)

• Financial Analyst – 1–5 years of experience (Preferred: CA / CMA / MBA (Finance) / CFA. Freshers with M. Com, B. Com, or HR Finance backgrounds encouraged).

IT / Software Developer Roles:

Kindly request you to apply in the below link and you will receive a call as soon as possible from us. https://jobs.narvee.com

Office Address:

Aditya Trade Center, 4th Floor, Office No. 404, Ameerpet, Hyderabad

Requirements:

• Bachelor's degree in engineering with a specialization in computer science or a related field.
• 5+ years of experience as a software engineer in a product development setting.
• Love of technology and experience with one or more programming languages: Java and Python.
• Experience in full-stack development, including designing APIs and integration patterns, implementing security, and implementing frameworks for unit and end-to-end testing.
• Experience with microservices architecture.
• Experience in one or more frameworks like FastAPI, Spring, GRPC, Flask, etc.
• Extensive experience in a test-driven development environment.
• Understanding of CI/CD practices, including code check-in policies, automated unit tests, automated code deployments, etc.
• Ability to grasp new technologies and use them effectively to create industrial-strength software.

Preferred Qualifications:

• Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders to understand their needs and convey yours in a clear, precise mannerverbally or in writing.
• Strong collaboration skills. You have demonstrated the ability to work with both senior and junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
• Deadline oriented. You understand that deadlines are meant to be met. Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
• Bias for action. Your default setting is to take action and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.

Benefits at 314e Corporation:

• Medical Benefits
• Office Game space
• Referral Program
• Holiday parties

A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.

Key Responsibilities:

To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.

Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.

Customer Engagement

Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.

• Call handling as per defined standards.
• Accurate resolution for customer queries.
• Promoting Digital Banking services for a superior customer service experience.
• Profiling of customers in order to aid right cross-servicing of Bank products
• Accurate logging and resolution of complaints.
• Attrition control of customers.
• Regular interactions with the customers and proactively assessing customer needs.
• Ensure portfolio quality of relationship while racing considering eligibility.
• Monitor large amount movements and account closure from the deposit accounts.
• Ensure retention of customers
• Achievement of portfolio parameters
• Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
• Right, cross-sell of products basis profiling and engagement.
• Penetration of products across groups.
• Sales across all product segments-TPP, Assets, Cards etc.
• Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
• Ensure accurate and timely submission of financial transactions. & requests.
• Adherence to set processes of updating customer interactions in CRM next.

Requirements:

• Educational Qualifications: Graduate
• Key Skills(examples listed below)
• Basic Banking
• Communication
• Minimum experience in years - 2-3 yrs. preferable.
• Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)

Job Title: Virtual Assistant (Customer Support)

Company: CareStack

Location: Manila or Cebu (On-site)

Position Type: Full-time, Graveyard Shift (40 hours/week)

About CareStack:

Good Methods Global Inc is a global health-tech venture engineering CareStack™ - a powerful practice management cloud platform for dental practices in the US. CareStack™ empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put, CareStack™ is rewriting the rules of what an intelligent solution should look like for dentistry. CareStack™ is venture funded by same VC funds whose portfolio include Facebook, Flipkart, Freshdesk, Dropbox, BookMyShow, and many other leading technology enterprises. We are constantly seeking to engage with passionate people with a high degree of personal accountability and an intense passion in building healthcare solutions that make a global impact. 

Job Description:

CareStack is seeking experienced Virtual Assistants with a minimum of 3 years of Customer Support expertise to join our team. As a Virtual Assistant, you will play a pivotal role in delivering unparalleled customer service to our international clientele.

Responsibilities:

Handle customer inquiries and concerns via voice processing in a professional and efficient manner.

Provide exceptional customer support to our international clients, ensuring their needs are met and issues are resolved promptly.

Utilize English proficiency to communicate effectively and clearly with customers.

Use Microsoft Office tools proficiently to document customer interactions, issues, and resolutions.

Collaborate with the team to maintain high standards of service excellence.

Adapt to the graveyard shift (9PM to 6AM Philippine Time) based in Manila or Cebu.

Requirements:

Minimum of 3 years of demonstrated Customer Support experience.

Proficiency in English, both spoken and written, with excellent communication skills.

Strong familiarity with Microsoft Office tools.

Proven experience in handling customer inquiries and concerns in a voice processing capacity.

Experience in managing international clients is highly desirable.

Ability and willingness to work on-site in either Manila or Cebu.

Commitment to working the graveyard shift (9PM to 6AM Philippine Time).

Benefits:

Competitive salary package.

Opportunities for growth and professional development.

Dynamic and collaborative work environment.

Incentives and rewards for outstanding performance.

Comprehensive benefits package.

If you meet the above requirements and are enthusiastic about delivering exceptional customer service in a dynamic international environment, we'd love to hear from you!

How to Apply:

Please submit your resume along with a cover letter detailing your relevant experience and why you're interested in joining CareStack as a Virtual Assistant.

Hi,

 Greetings from Kairos Technologies (http://www.kairostech.com">www.kairostech.com)

  About Kairos:

Kairos Technologies is a customer-first technology services company focused on Digital Transformation and Testing/QA. We are founded to help you build world-class solutions and digital ecosystems. From our inception in 2003, we have provided managed services in embracing the digital transformation for various companies operating in different verticals. We strive to provide the technology services that make your business goals an economic reality.

As discussed please find the below Job description 

We are looking for highly skilled programmers with experience building web applications in Java. Java Developers are responsible for analyzing user requirements and business objectives, determining application features and functionality, and recommending changes to existing Java-based applications, among other duties.

Java Developers need to compile detailed technical documentation and user assistance material, requiring excellent written communication.

Java Developer Responsibilities:

• Designing and implementing Java-based applications.
• Analyzing user requirements to inform application design.
• Defining application objectives and functionality.
• Aligning application design with business goals.
• Developing and testing software.
• Debugging and resolving technical problems that arise.
• Producing detailed design documentation.
• Recommending changes to existing Java infrastructure.
• Developing multimedia applications.
• Developing documentation to assist users.
• Ensuring continuous professional self-development.

• Skills Required: JAVA/J2EE technologies like Struts, Spring Boot, HTMLCSS, JSP, JDBC, Servlets, JSON, Eclipse, Apache Tomcat, Subversion, Springboot framework to build RESTful Web Services and Micro Services based Spring Cloud.

• Exp – 5+ years
• Location- Pan India

• Strong knowledge of JavaScript.
• Knowledge of and its frameworks.
• Knowledge of NodeJS deployment over servers like AWS, the digital ocean.
• Good understanding of relational databases. Having experience with MongoDB will be an advantage.
• Proficiency in handling server-side development, deployment, and debugging.
• Having worked in socket programming is an added advantage.
• Good understanding of code versioning tools, such as Git.