Customer Support Engineer

🎯 Ideal Candidate Profile:

This role requires a seasoned engineer/scientist with a strong academic background from a premier institution and significant hands-on experience in deep learning (specifically image processing) within a hardware or product manufacturing environment.

📋 Must-Have Requirements:

Experience & Education Combinations:

Candidates must meet one of the following criteria:

• Doctorate (PhD) + 2 years of related work experience
• Master's Degree + 5 years of related work experience
• Bachelor's Degree + 7 years of related work experience

Technical Skills:

• Minimum 5 years of hands-on experience in all of the following:
• Python
• Deep Learning (DL)
• Machine Learning (ML)
• Algorithm Development
• Image Processing
• 3.5 to 4 years of strong proficiency with PyTorch OR TensorFlow / Keras.

Industry & Institute:

• Education: Must be from a premier institute (IIT, IISC, IIIT, NIT, BITS) or a recognized regional tier 1 college.
• Industry: Current or past experience in a Product, Semiconductor, or Hardware Manufacturing company is mandatory.
• Preference: Candidates from engineering product companies are strongly preferred.

ℹ️ Additional Role Details:

• Interview Process: 3 technical rounds followed by 1 HR round.
• Work Model: Hybrid (requiring 3 days per week in the office).

Based on the job description you provided, here is a detailed breakdown of the Required Skills and Qualifications for this AI/ML/LLM role, formatted for clarity.

📝 Required Skills and Competencies:

💻 Programming & ML Prototyping:

• Strong Proficiency: Python, Data Structures, and Algorithms.
• Hands-on Experience: NumPy, Pandas, Scikit-learn (for ML prototyping).

🤖 Machine Learning Frameworks:

• Core Concepts: Solid understanding of:
• Supervised/Unsupervised Learning
• Regularization
• Feature Engineering
• Model Selection
• Cross-Validation
• Ensemble Methods: Experience with models like XGBoost and LightGBM.

🧠 Deep Learning Techniques:

• Frameworks: Proficiency with PyTorch OR TensorFlow / Keras.
• Architectures: Knowledge of:
• Convolutional Neural Networks (CNNs)
• Recurrent Neural Networks (RNNs)
• Long Short-Term Memory networks (LSTMs)
• Transformers
• Attention Mechanisms
• Optimization: Familiarity with optimization techniques (e.g., Adam, SGD), Dropout, and Batch Normalization.

💬 LLMs & RAG (Retrieval-Augmented Generation):

• Hugging Face: Experience with the Transformers library (tokenizers, embeddings, model fine-tuning).
• Vector Databases: Familiarity with Milvus, FAISS, Pinecone, or ElasticSearch.
• Advanced Techniques: Proficiency in:
• Prompt Engineering
• Function/Tool Calling
• JSON Schema Outputs

🛠️ Data & Tools:

• Data Management: SQL fundamentals; exposure to data wrangling and pipelines.
• Tools: Experience with Git/GitHub, Jupyter, and basic Docker.

🎓 Minimum Qualifications (Experience & Education Combinations):

Candidates must have experience building AI systems/solutions with Machine Learning, Deep Learning, and LLMs, meeting one of the following criteria:

• Doctorate (Academic) Degree + 2 years of related work experience.
• Master's Level Degree + 5 years of related work experience.
• Bachelor's Level Degree + 7 years of related work experience.

⭐ Preferred Traits and Mindset:

• Academic Foundation: Solid academic background with strong applied ML/DL exposure.
• Curiosity: Eagerness to learn cutting-edge AI and willingness to experiment.
• Communication: Clear communicator who can explain ML/LLM trade-offs simply.
• Ownership: Strong problem-solving and ownership mindset.

About the Role

We are seeking detail-oriented and proactive Operations Interns to join our team remotely for a 3-month internship. This role is ideal for students or recent graduates interested in business operations, process management, and cross-functional coordination. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.

Responsibilities

• Assist in day-to-day business operations and process management.
• Support project coordination and ensure tasks are executed on time.
• Help prepare reports, dashboards, and documentation for operational activities.
• Collaborate with different teams (HR, Marketing, Tech, etc.) to ensure smooth workflows.
• Identify process gaps and suggest improvements for efficiency.
• Track and monitor key operational metrics.
• Contribute to internal communication and scheduling.

Requirements

• Interest in business operations, project management, or related fields.
• Strong organizational and multitasking skills.
• Good analytical and problem-solving abilities.
• Proficiency in MS Office/Google Workspace (Excel/Sheets, Docs, Slides).
• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.

What You’ll Gain

• Real-world exposure to business operations and cross-team collaboration.
• Practical skills in process management, reporting, and documentation.
• Mentorship and guidance from operations professionals.
• Completion Certificate upon successful completion.
• Letter of Recommendation based on performance.

Internship Details

• Duration: 3 months
• Location: Remote (Work from Home)
• Stipend: Unpaid
• Perks: Completion Certificate + Letter of Recommendation

Candidate need to do outcall and explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FD's, Investment Plans etc.,)

Need to reach the monthly targets

Need to resolve customer Queries

Maintain good communication skills in Humble Manner

Good Convincing skills

Working Hours 9 Hrs (1 hour Break)

6 days Working (Monday to Saturday)

Salary Details (16000/- CTC to 20500/- CTC) Depends on candidate experience salary will can be negotiable.

Sunday Week Off

2 nd Saturday and 4th Saturday will be Week off

Complete Dayshifts Timings 9:00 AM TO 6:30 PM

2-Way transportation will be provided

Point to point Pick and Drop will available

Work from Office 

Overview

We at PEMS digital aim to create a smarter, greener tomorrow for you, with your expertise. All of us are guided by finding and employing efficient data handling to push the frontiers of human engagement, whether it be with infrastructure, mobility, logistics Orth myriad of other industries we hope to expand into. We believe in visualizing the technology of tomorrow today, and thus, priorities the attitudes of collaboration, creation and adaptability to create an ecosystem that will foster talent.

Roles and Responsibilities

The Business Development Associate would be responsible for the following duties:

• Prospecting and Lead Generation: Identify and qualify potential customers within the construction industry, including contractors, architects, engineers, and project managers.
• Sales Cycle Management: Manage the entire sales process from initial contact to closing, including needs assessment, solution presentation, negotiation, and contract execution.
• Relationship Building: Develop and maintain strong relationships with clients, partners, and industry influencers
• Market Analysis: Conduct market research to identify industry trends, competitor activities, and customer needs.
• Sales Presentations: Prepare and deliver compelling sales presentations to showcase the benefits of our software solutions to potential customers.
• Customer Support: Provide pre-sales and post-sales support to ensure customer satisfaction and loyalty.
• Sales Reporting: Track sales performance, analyze data, and provide regular reports to management.

Requirements:

• Proven experience in sales, preferably within the construction or technology industry.
• Strong understanding of the construction industry and its challenges.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong negotiation and problem-solving skills.
• Passion for technology and a drive to succeed in a fast-paced environment.

About the company

SuperHuman Race is a technology start-up that offers measurement of 360 ̊ sustainability,

ESG and CSR automation, alignment with compliance requirements, and experiential

employee engagement. Our product is a category-creating technology implementation that

automates program management, compliance, and reporting including automated

reporting for international frameworks like GRI, GRESB, DJSI, CDP, etc.

We use data analytics, behavioral dynamics, good gaming, and impact blockchain to deliver

social purpose to companies while fulfilling their compliance requirements. This approach

has a demonstrated 4X return on profitability and generates tremendous Earned PR and

brand equity for corporates. Over 30% of our growing global clientele comprises Fortune

500 companies.

Our founding team brings 50+ years of leadership experience with Fortune 500 companies

in India & North America. Along with this, our high-performing diverse teams combine

experiences from more than 20 countries and a wide range of industries and disciplines

including aerospace, real estate, banking, social impact implementation, advanced

technology, manufacturing, sustainability, advertising, etc. Our work, as well as our

business practices, have been recognized as game-changing best practices by the United

Nations, the Commonwealth, NITI Aayog, Ministry of Earth Sciences (Government of India),

TERI, etc.!

We are an equal-opportunity employer - more than 50% of our business and technical

leadership roles are held by women.

We are looking for a PHP Developer responsible for managing back-end services and

the interchange of data between the server and the users. Your primary focus will be

the development of all server-side logic, definition, and maintenance of the central

database, and ensuring high performance and responsiveness to requests from the

front-end. You will also be responsible for integrating the front-end elements built by

your co-workers into the application. Therefore, a basic understanding of front-end

technologies is necessary as well.

Responsibilities

● Integration of user-facing elements developed by front-end developers

● Build efficient, testable, and reusable PHP modules

● Solve complex performance problems and architectural challenges

● Integration of data storage solutions

Skills And Qualifications

● Strong knowledge of Core PHP

● Understanding the fully synchronous behavior of PHP

● Understanding of MVC design patterns

● Intermediate to Advanced knowledge of MySQL, JavaScript, and AJAX

● Basic understanding of technologies such as HTML5, React.js, Node.js, and CSS3

● Knowledge of object-oriented PHP programming

● Evolved Understanding of accessibility and security compliance

● Strong knowledge of the common PHP or web server exploits and their

solutions

● Understanding fundamental design principles behind a scalable application

● User authentication and authorization between multiple systems, servers, and

environments

● Integration of multiple data sources and databases into one system

● Familiarity with the limitations of PHP as a platform and its workarounds

● Creating database schemas that represent and support business processes

● Proficient understanding of code versioning tools, such as Git

The Ideal Candidate will have:

● A graduate or postgraduate degree in Computer Science or IT Engineering

● 2+ years of work experience developing commercially successful web products

● Experience with analytics and process automation

● Attention to detail and a disciplined mind

● Extraordinary analytical and logical prowess

● Common Sense and Curiosity

EQUAL OPPORTUNITY EMPLOYER :

The SuperHuman Race is an equal opportunity employer and we highly value transparency.

Everything that matters in our decision-making process regarding this position is clearly

outlined in this job description

A Node.js job description typically outlines the responsibilities, qualifications, and expectations for a Node.js developer or related role. Node.js is a popular runtime environment for executing JavaScript on the server-side, making it an essential technology for web and application development. Below is a sample Node.js job description:

Job Title: Node.js Developer

Job Description:

Position Overview:

We are seeking a skilled Node.js developer to join our dynamic team. As a Node.js developer, you will be responsible for designing, implementing, and maintaining server-side applications using Node.js. Your primary focus will be on developing scalable, efficient, and high-performance applications while working closely with our front-end and back-end developers.

Responsibilities:

1. Develop server-side applications using Node.js and Express.js or other Node.js frameworks.
2. Collaborate with front-end developers to integrate user-facing elements with server-side logic.
3. Build and optimize APIs for mobile and web applications.
4. Implement security and data protection measures.
5. Troubleshoot and resolve software defects and performance issues.
6. Write clean, maintainable, and testable code.
7. Deploy applications on cloud platforms like AWS, Azure, or Heroku.
8. Stay up-to-date with Node.js and related technologies, and incorporate best practices and emerging trends into development processes.
9. Perform code reviews to ensure code quality and adherence to coding standards.
10. Participate in the development of technical documentation.
11. Collaborate with cross-functional teams to develop and maintain software applications.
12. Support and maintain the application infrastructure, including monitoring, scaling, and performance optimization.

Qualifications:

1. Proven experience as a Node.js developer or similar role.
2. Strong proficiency in JavaScript and its core concepts.
3. Experience with Node.js and server-side frameworks like Express.js.
4. Familiarity with front-end technologies such as HTML, CSS, and JavaScript.
5. Understanding of asynchronous programming and event-driven architecture.
6. Knowledge of database systems (e.g., MongoDB, PostgreSQL, MySQL).
7. Experience with version control systems (e.g., Git).
8. Basic knowledge of DevOps and cloud platforms.
9. Good communication and collaboration skills.
10. Problem-solving abilities and attention to detail.
11. Ability to work both independently and as part of a team.
12. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Additional Skills (Preferred but not required):

• Experience with microservices architecture.
• Knowledge of containerization technologies like Docker and Kubernetes.
• Familiarity with test-driven development (TDD).
• Understanding of authentication and authorization mechanisms.
• Experience with continuous integration and continuous deployment (CI/CD) pipelines.

Company Culture and Benefits:

• We offer a collaborative and innovative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Flexible work arrangements and remote work options.

JOB DESCRIPTION OF GRAPHIC DESIGNERS-

Roles and Responsibilities

• Design web pages, brochures, logos, signs, books, magazine covers, annual reports, advertisements, and other communication materials.
• developing concepts, graphics and layouts for product illustrations, company logos, and websites
• determining size and arrangement of illustrative material and copy, and font style and size
• preparing rough drafts of material based on an agreed brief
• reviewing final layouts and suggesting improvements if required
• Planning concepts by studying relevant information and materials. Coordinating with outside agencies, art services, web designers, marketing, printers, and colleagues as necessary.

SKILLS REQUIRED-

• Be a skilled user of design software such as Adobe Illustrator, Photoshop, Coral draw.
• Have an active interest in art/design
• Be creative and adaptable to trends

• Designing, developing, coding, testing and debugging software framework/product
• Coordinate automation testing with the Engineering team members in an Agile workflow
• Flexible to work on automation as well as development
• Create accurate and detailed bug reports when issues are identified
• Mentor and assist other Engineering team members in automation standards

Do you have the right skills?

• 2+ years of professional experience within Automation/Development
• Scripting experience in Java or Python
• Hands on experience with the Rest API testing is necessary
• Basic understanding of networking / Linux process debugging tools
• Excellent communication and analytical skills, with experience working with otherdevelopers towards a common goal
• Great communication: Provides status without prompt, brings up blockers (coding/testing) immediately, speaks up in standup / planning
• Ability to remove some roadblocks