Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
Overview
The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.
To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.
Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.
The Role
- Training clients on products, services, applications, maintenance & analytics dashboard
- Understand client requirements/issues & presents solutions as necessary
- To action ticket requests within Service Level Agreement & clearly articulate updates to clients
- Always looking at ways to improve internal systems and processes
- Prepare client quotes for additional services or products & issue invoices
- Review information and act upon findings
- To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
- Interpret and manipulate data
- Prepare documentation to share with clients following site visit
- Facilitate client meetings, sharing information and training
- To understand the functionality of all the Freespace products to support client with their needs
- Carry out any reasonable ad-hoc requests
Working Hours
2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
The Person
- Positive can-do attitude, good manner with initiative
- Technical understanding in relation PCs, Networking, Displays, Wireless
- Customer focused & excellent communication skills are essential
- Ability to make decisions, compile reports based on data analytics
- Able to work fast and solve problems under pressure at times of high workload and competing priorities
- Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
- Focuses on results and desired outcomes and how best to achieve them
- Comfortable working with ambiguity & to question to gain full understanding
- Displays an ongoing commitment to learning and self-improvement
- A willing and helpful person who thrives on providing support for the team to achieve their goals
Qualification/skills
- Basic knowledge of PCs, Networking, Displays, Wireless
- Validating analytics data
- Discretion with confidential client information
- 3+ years customer service experience within a technical industry
- To have an interest in the build environment or architecture
- A Financial background is desirable
- Proficient in Microsoft Excel & Word is essential
- Excellent communication skills – presentation, written and verbal
- Ability to prioritise workload and problem solve
- Good research skills and attention to detail
Shubham Vishwakarma
Full Stack Developer - Averlon
About Workplace Fabric Ltd.
About
Workplace FABRIC helps office users maximise their productivity while ensuring best use of built assets. Our solutions solve daily space challenges and deliver deep insights to help strategic real estate decisions.
Our solutions have been built from deep experience in both agile working and secure cloud technology. Because we understand the challenges, we provide a unique service that focuses on user experience while delivering actionable workplace intelligence.
Company social profiles
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Key Responsibilities:
- Identify potential clients and business opportunities through market research, networking, and cold calling.
- Develop and maintain relationships with key decision-makers in target businesses.
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Requirements:
- Bachelor's degree in Business, Marketing, or a related field.
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HTML/CSS
Javascript
Angular (2+)
AngularJS (1.x)Roles and Responsibilities
We are seeking an experienced .NET -Tech Lead / Technical Architect, responsible for building, designing, and architecting .NET web-based applications using .Net Core, Web APIs, MVC, C#, etc. Must know React JS. Looking for an experienced resource who has worked in technologies agnostic approach. Resource should be responsible for providing solutions for technical issues to the team which can improve product quality. Having good exposure to Microservice Architecture Implementation. Will perform mixed contributor roles where 70% as IC (Individual contributor) and the rest 30% are in leading/helping/reviewing, designing, and documentation of modules.
Skills Must have
- Min 8+ years of experience in designing, Coding, deployment & developing web-based applications using the latest .NET technologies Net Core, Entity Framework, ASP.NET, C#, MVC, LINQ, Web API, etc.
- Candidate must have GitHub, open source contribution, or at least related demonstratable codes in his/her machine to showcase coding styles.
- Must Know React JS and worked with React JS before
- Sound understanding of technology & software development methodologies, especially in developing custom products for customers.
- Hands-on experience in the latest versions of .NET Technologies.
- Experience in Software Architecture such as CQRS, Domain Driven, and MVC.
- Must have excellent experience in JavaScript.
- Proven experience in creating & design RESTful APIs /Web APIs.
- Experience with MS SQL databases - writing queries, store procedures, tables, views, triggers, functions, and SQL Jobs.
- Should have good exposure in writing code for Microservices-based products.
- Hands-on experience in .Net Core and Microservices.
- Unit/Integration testing
- Message Queuing Tool: Azure Service Bus/Kafka/RabbitMQ (or any other messaging tool)
- Containerization Architecture: Docker/Kubernetes
- API Service Architecture: Enterprise-level designing and writing exposure in Microservices
- Azure Cloud platform
- CI/CD
- Agile methodology
- Azure DevOps
Selection Process
A take-home assignment is given to all shortlisted candidates and they must complete the assignment in a couple of days as much as possible to go to the next round. The second round is a verbal technical round where you will be asked technical and functional questions.
Our Ideal Candidate comes with :
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- Drive high standards on quality, delivering solutions on time
- Candidate, in recent times, has been hands-on in full-stack enterprise technologies on the user interface, middleware frameworks, and database management. Has a deep understanding of multiple technology stacks/languages/tools and their pros/cons.
- Candidates must have Strong analytical and problem-solving skills.
- Strong interpersonal communication skills.
- Ability to lead initiatives and people toward common goals.
- Working knowledge of systems infrastructure
- Good to have experience in working on a large complexed product & very large scalable applications or websites with huge data sizes.
- Excellent oral and written communication, presentation, and analytical skills roles and Responsibilities
PS: It is permanent Work From Home opportunity working with a UK Govt aided company.
Amazon Web Services (AWS)About Us
We enable humans & machines with internet connectivity at a price that they can afford.
The inspiration for Wifi Dabba came from the founders working together for the last decade in the mobile application industry and realising the biggest reason for user churn being access to cheap and affordable internet access. From having worked on ground onboarding users and facing poor connectivity issues all the time, we took it on ourselves to fix the internet access problem for the common citizen.
At Wifi Dabba (YC W17), we are building a low cost, scalable & distributed Wi-Fi infrastructure to connect next billion users online. We do this by deploying a grid of lasers (Free Space Optics) over the cities & town and bring cheap and fast internet for everyone. We enable anyone to buy 1 gig of data access at a time at a price they can afford. Sachetization of internet access is the foundation to rebuilding internet for all. We do this by leveraging crypto and blockchain to truly make internet infrastructure ownership distributed — our vision is to be connectivity layer for the Web3 world.
Why work with us?
- You will get the chance to be an early team member at a fast-growth YC startup.
- You get to define the future of telecom infrastructure ownership and operations.
- We’re a tight-knit team where you'll learn a ton and have ownership.
- Opportunity to build for the next billion users.
Requirements & Responsibilities
- Strong engineering background preferably in Computer Science
- Experience architecting, developing, and testing full-stack code end-to-end
- Experience working with relational & NoSQL databases
- Experience with AWS services
- Experience working with MERN Stack, performing unit/feature testing, and managing REST APIs.
- Knowledge of front-end technologies including HTML5, CSS3, JavaScript, and jQuery.
- Knowledge of any one frontend framework/libraries like Angular/VueJs/ReactJS.
- Knowledge of code versioning tools like GIT, SVN.
- Experience in building user interfaces for websites and/or web applications.
- Experience in designing and developing responsive design websites with any frontend css frameworks like Bootstrap/Tailwind CSS.
- Build backend APIs and services that power new products that interact with Solana (or other) blockchains
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Bonus points
- Entrepreneurial mindset (we encourage all employees to be future founders and this can be a great stepping stone towards that)
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- Previous experience building/working in telecom software or infrastructure
- Previous experience building web3 project - DeFi / Blockchain infrastructure
- Previous experience at a high-growth, fast-paced startup
Python
Django
React.js
Redux/FluxThe B2B manufacturing industry has a lack of digitisation globally. NowPurchase is building layers of technology to help improve the productivity and profits of the manufacturer. For this we are building the OS (Operating System) that will seamlessly connect factory equipment such as furnaces and spectrometers to our software systems that provide real time optimisations.
The end-game is to use this interconnected system to do great production planning and autonomous procurement of their raw materials. The Heart of NowPurchase will be a marketplace consisting of these smart factories and raw material suppliers.
Here a video that explains our product journey:
[https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21](https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21)
**Role Description**
NowPurchase is looking to add an immensely talented Backend Developer that will help us invent, design, refine and deliver products that will meet the above vision.
- Expect to build a lot of services and APIs in the cloud and stand-alone IoT devices to serve both the browser as well as native IoT enabled terminals that will be placed at the manufacturers' premises.
- Expect designing algorithms that model the metallurgy of the manufacturing processes as well as using tools such as linear programming, machine learning etc.
**What are the expectations from this role?**
- Deliver high quality modular code deployed to serve web, mobile and native IoT enabled terminals that leverage REST-based services and real time sockets. This would include algorithms for real time optimizations that are critical for the manufacturing process.
- You are empowered to work directly with leadership and the product team to make decisions about your code and future of the product.
- Have a strong emphasis on shipping features quickly without sacrificing code quality. Be ready to build a lot of MVPs that will go through iteration or be completely scrapped depending on the outcome at the customer end.
- Own your Agile projects and responsible for software design to implementation and deployment. Maintain sprints, delivery timelines and contribute to better managing the engineering team.
- Collaborate on the end to end design and implementation of the platform, including data modeling, systems architecture, data security, access controls, architecture, user experience, deployment, automation, and monitoring.
- Maintain a high level of data integrity, quality and security checks.
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**Possible Growth path**
Backend Developer > Senior Backend End Engineer > Engineering Manager > VP of Engineering
## **Tech Stack**
- React/Redux
- Python/Django/Celery
- Git, AWS, ELB (Elastic Beanstalk), Netlify
- PostgreSQL/Redis/S3
**Hiring Process**
1. Screening of applicants & initial telephonic call with Manager -HR
2. F2F/Video Interview with Engineering Manager and Cofounder CTO
3. Take home written assessment
4. F2F/Video Interview with Cofounder CEO
5. Email communication on final feedback
The end to end process shall take less than 10 days. We pride ourselves on being transparent & moving fast.
*Candidates who accept an offer may join within 1 hour, 1 week or up to 45days of signing - though, we have a preference for as short a gap period between signing and joining since we're at the most exciting part of our journey - laying the foundation for the NowPurchase platform!*
HTML/CSSJavascriptAngular (2+)AngularJS (1.x)About Us:
Winjit is one of Indias leading technology providers with over a decade of experience in
innovating engineering solutions across industries. Founded in 2004, by two technology
enthusiasts. It specializes in designing strategic, state-of-the-art, AI-first approach solutions
to all business problems. With more than 15 years of undertaking technical challenges and
building robust AI solutions, Winjit establishes meaningful and ingenious strategies, maps
curative solutions to help stand out within the automation industry. Winjit helps to design and
develop agile solutions that range from IoT solutions to a wide range of multiple artificial
intelligence-based platforms strategically crafted to your requirements.
Job Summary:
We are currently seeking a professional, skilled Sr. Software Engineer to develop, create,
and modify next generation computer applications software or specialized utility programs
throughout our company.
Job Role:
Develop repeatable processes; clearly communicate ideas and expectations
Expand existing software to meet the changing needs of key demographics
Identify, research, and present new solutions to old problems as technology and
opportunity arises
Develop a new software product from the ground up, while working closely with
company stakeholders
Create fault-tolerant programming and a thorough QC process
Create scalable, automated solutions to save time and resources and/or increase
profitability
Write tests for both existing and created code to ensure compatibility and stability
Continuing education to stay up to date on emerging technologies and best
practices
Design and develop new mobile applications and features
Ensure quality of application by Testing, debugging, and maintaining the
application software throughout the product lifecycle.
Must Have Skills:
- ASP.Net Core 2.0 (C#) (Minimum 1 year in .net is must have)
- MS SQL/TSQL
- Html and/or CSS
Java
NodeJS (Node.js)
activities.
Sales Executive responsibilities include visiting schools, promoting Schotest, negotiating
deals and maintaining customer satisfaction. If you have excellent communication skills and feel
comfortable reaching out to potential customers to demonstrate our services , you are welcomed at
Schotest.
DjangoPythonAngularJS (1.x)HTML/CSS
Git
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Full Stack Developer - Averlon