Customer Support Engineer

Supercharge Your Career as a Senior Vertex Consultant at Technoidentity!

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech

innovators and leave your mark!

What’s in it for You?

Technoidentity (TI) is looking for a Senior Vertex Consultant to support global tax technology initiatives. This role demands strong Vertex expertise, deep tax domain knowledge, and the ability to operate in a fast-paced, multinational environment. The ideal candidate will work

closely with Tax, Finance, and Engineering teams, ensuring that Vertex solutions are optimized to meet compliance, reporting, and scalability needs—particularly within the hospitality industry.

What Will You Be Doing?

• Collaborate with tax and finance stakeholders to gather requirements and design Vertex-based solutions.

• Implement and manage Vertex configurations, integrations, and tax reporting processes across global operations.

• Partner with engineering teams to ensure smooth integration of Vertex with core financial and operational systems.

• Drive automation and process improvements in indirect tax workflows (VAT, GST, occupancy tax, sales/use tax, etc.).

• Provide expertise in tax domain challenges specific to the hospitality sector and ensure solutions align with business needs.

• Support audit readiness, reconciliations, and ongoing compliance through effective use of Vertex tools.

• Act as a subject matter expert (SME), advising stakeholders on Vertex best practices and future enhancements.

What Makes You the Perfect Fit?

• 8+ years of overall experience in the Tax domain, with strong exposure to indirect taxes.

• 5+ years of hands-on Vertex expertise including setup, configuration, integration, and reporting.

• Proven ability to work in client-facing roles, engaging with business and technical stakeholders.

• Good understanding of tax requirements in the hospitality industry (preferred).

• Strong analytical and problem-solving skills with attention to detail.

• Excellent communication skills, with the ability to collaborate across global teams.

Preferred Qualifications

• Experience in large-scale, global tax transformation programs.

• Exposure to ERP and billing systems commonly integrated with Vertex.

• Background in consulting roles with multinational clients

Job Description

We are hiring passionate Customer Support Associates for our International Voice Process. If you have strong communication skills and prior experience in a voice process, this is your opportunity to build a rewarding career with us.

Eligibility Criteria

• Minimum 6 months of experience in Voice Process (Customer Support Associate).
• Excellent verbal communication skills in English.
• Undergraduates and Graduates both are eligible to apply.

Job Details

• Salary: ₹29,000 CTC
• Work Shifts & Offs: 5.5 days working, rotational shifts & rotational offs.
• Interview Rounds: HR Round → Operations Round → Client Round
• Versant Requirement: C1 US Voice Versant

Additional Benefits

• Cab facility: Available for female employees during odd hours.
• Cab allowance: ₹180 per day for male employees.

Candidate need to do outcall and explain about banking products like (Personal Loans, Credit Cards, Insurance plans, FD's, Investment Plans etc.,)

Need to reach the monthly targets

Need to resolve customer Queries

Maintain good communication skills in Humble Manner

Good Convincing skills

Working Hours 9 Hrs (1 hour Break)

6 days Working (Monday to Saturday)

Salary Details (16000/- CTC to 20500/- CTC) Depends on candidate experience salary will can be negotiable.

Sunday Week Off

2 nd Saturday and 4th Saturday will be Week off

Complete Dayshifts Timings 9:00 AM TO 6:30 PM

2-Way transportation will be provided

Point to point Pick and Drop will available

Work from Office 

BeBetta is a social sports betting platform based in India, redefining the way fans engage with sports. BeBetta offers a gamified sports betting experience, allowing users to bet on live matches, challenge friends, and win rewards—all without spending real money. Our platform is designed to foster a passionate community of sports enthusiasts, enhancing the excitement of every game.

Summary:

Are you a sports fan eager to break into the exciting sports engagement space? As an Intermediate Android Developer at BeBetta, you'll gain invaluable experience building a rapidly growing app that's changing the way fans experience their favorite games.

Responsibilities:

• Implement new features and enhancements, working closely with senior team members.

• Collaborate across design, product, and engineering teams to create intuitive and engaging user experiences.

• Proactively identify and resolve performance bottlenecks and code issues.

• Stay up-to-date on emerging Android development trends and technologies.

Qualifications:

• 2+ years of experience developing Android apps using Kotlin and Java.

• Solid understanding of Android UI frameworks, layouts, and best practices.

• Experience with RESTful APIs and data handling.

• Familiarity with version control systems (preferably Git)

• A keen interest in sports and a desire to build fan-centric features.

Syook is an established Series A funded high growth startup headquartered in Bengaluru, working in the B2B space. We are currently on the path of high growth and productivity, and great culture building (because we know the two go hand in hand)! We are looking for folks who will ask questions like why/why not, what can I do to make this better, how can I help the company and most importantly, what can the company do to help you.

Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!

First and foremost, we're looking for people who are excited about what we're doing -- you don't need to know anything about IoT, but should be excited to learn. We're building in an entirely new space, so you'll be able to use creativity to help us solve problems and delight our customers.

Our product stack is MERN (React, Node + Express, MongoDB) with a few services also written in Java and Go and we use React Native on mobile.

We’re looking for someone who loves to solve problems and enjoys building algorithms that identify all possible scenarios. You must enjoy breaking down a problem statement into smaller chunks and have a knack of designing scalable systems using modular pieces.

A day in your role will involve any of the following (or a combination):

• Develop APIs for new features that will be consumed by the frontend (web and mobile)
• Develop APIs for integrations into 3rd party ERP & HRMS systems like SAP, etc
• Build new services or add functionality in existing systems & services like IoT Data Parsers and Ingestors, etc
• Build modular sub-systems that can be reused to develop a scalable system
• Optimize application backend for speed and scalability
• Ship out bug free code using TDD
• Work towards more stability & scalability of the backend
• Understand the requirements and give adequate time estimates for the features
• Coordinate with QA for every feature and make sure releases are bug free

This list is not exhaustive at all, and you'll have a lot of autonomy over your work.

This is a full time position based out of Bengaluru with the option of working remotely few days of the week. During the interview, you'll be able to share what you're most interested in.

1. We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.
2. We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product.
3. Our team has a wide range of experiences (Oilfield, Telecom, Psychology PhD, etc.) and are excited to learn from you, too.
4. You'll be able to work independently and set your own schedule. We don't micromanage and will help you do great work. We trust our people and believe that each person here puts their best foot forward.
5. We'll mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.
6. We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.

1. We're small (35+ people in the company now), so if you like more established companies, it's not (yet) the right time. You'll help build our company's culture.
2. Since we're an early stage startup, projects and priorities may shift.
3. Our customers love us, and there's a lot we can improve. It's a great place to be, but it means there's some jank. (Nothing too scary! 😃)
4. We can't (yet) provide constant close mentorship for junior developers. As we grow, we'll get a lot better at this.
5. Since you'll have a lot of responsibility and creativity over projects, they may not be defined perfectly initially. You'll be expected to bring your own experience and perspective to help us do the right things, and raise flags if you think we should do things differently.

None of these are requirements, but do describe the kinds of people that we think would be most effective at Syook right now.

1. Love thinking broadly about problems and thinking creatively about how to solve them efficiently.
2. Happy to try things out to validate new features, and move on if they no longer solve a problem.
3. Excited for a front-row seat into a fast growing, early stage company. Things will change a lot!
4. Enjoy thinking through trade-offs, with both mindfulness of short-term needs and our long-term direction.
5. Happy writing documentation so that others can ramp up super easily and you're never a single-source-of-failure. We're a bit too small to have silos.
6. You are driven and care about doing a good job and improving your craft.
7. You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these 
8. Most importantly, you’re the kind of person who is friendly, approachable, ready to help others and personally driven to put your best foot forward.

Technically these are some of the things we would like for you to have to be able to contribute effectively in this kind of a position:

1. You are fluent working with server-side languages and frameworks, in particular NodeJS, but any other language proficiency is also fine e.g. Go, Python, Java, as long as you can pick up a new language and contribute
2. You are fluent in using SQL Database, preferably Postgres and at least one NOSQL Database, preferably MongoDB, but feel free to surprise us!
3. You can write non-trivial programs in Javascript
4. You can write clean, modular code in either Object-Oriented style or Functional style
5. You are comfortable with Test Driven Development
6. You are fluent in using the tools of the trade: Testing, Editors, Git, Command line, Slack

Apart from the above it would be a plus if you also have

• Knowledge of Docker
• Knowledge of Kafka, RabbitMQ or other pub / sub and queue management systems
• Open source contributions 

Since we're an early-stage startup, we constantly have to ask "what gets the most value, cheaply, to validate our assumptions?" We build some things to last a long time, and others as prototypes.

We use linting, e2e testing, CI CD, observability logging, and production probers. We've documented both our web and mobile apps so that you should be able to get started easily—and if you need help, we'll absolutely improve our docs—and contribute your first day.

We recognize the value of maintainability and keeping our developer experience nimble. Our sprints are for 2 weeks and we push releases to production as per this schedule.

You'll help push us to be our best, and we're excited for recommendations and insights you have as you join. You'll be an owner and contribute towards how we work.

We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.

You'll first talk to Sarlaksha or someone from the People Services team (over phone or video) and won't need to prepare anything in advance. The goal of this conversation is to get to know you and mutually explore if we might be a good fit for each other. You'll learn more about Syook and have a chance to ask any questions about our company, team culture, and product.

We'll also talk in depth about your technical experience. We'll talk about frameworks you've used, how you make technical decisions, types of problems you like to solve, etc. You won't need to prepare anything in advance.

This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.

Through this and the next steps, you'll meet more people in the company so we can get to know each other.

Everyone has different strengths, and we want you to do your best. Our goal is for you to clearly demonstrate your technical aptitude. We're open to accommodating what would work best for you.

We can choose mutually between several different options:

1. A live pair coding session where we'll work through some problems.
2. Working through similar problems independently as a take home challenge.
3. Presenting any previous work you've done (example: open source, side project, or even another interview you did).

If you clear the technical challenge then we will have a few rounds of technical discussions where we interact with you to understand in depth about your craft. These discussions will be with one of the engineers at Syook whom you will end up working with and the final discussion will be with our CTO (Aman Agarwal). We will try and see how you can augment our engineering culture and we’ll discuss the bigger picture also. You will also get to understand what your role is all about and how you can grow with us. Feel free to ask for feedback and any other questions you may have about the company and we will be happy to share the same.

If you reach this stage, it automatically means that we’re convinced of your technical skills. However, that’s never enough for us. We want to ensure that you will feel comfortable working with us and that we can give you an environment where you can be your productive best. We will use this discussion to understand what you bring to the table apart from your technical skills in terms of initiatives, personality, and a certain entrepreneurial mindset.

We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.

i2e1 – Company Brief

i2e1 is one of the fastest growing technology start-ups in the country, founded by IIT and IIM graduates and incubated at IIT Delhi. We at i2e1 have created a platform which provides internet access to over 1.5 Million instances every month and enables offline retailers to get real time insights into their customers, locations, vicinity and industry.

What makes i2e1 a great fit for you?
At i2e1, you will be part of a fast growing team that is working towards impacting 500 million lives by 2022. If you like solving real life challenges and working with a high performance team, i2e1 is the perfect place for you to build your career.

What is Technology at i2e1?
Technology plays a central role at i2e1 and delivering the best experience to users is our guiding principle. As a part of Tech team, you will get a chance to work on multiple consumer centric products like WIOM and i2e1 WiFi solutions. A typical day in tech's life at i2e1 includes- participating in daily scrums, understanding the core business challenge, leveraging tech tools to solve the problem, meeting and discussing solutions with stakeholders and working with multiple teams like Product, Design, Analytics and Marketing team to deliver outstanding experience to our users.

As a team, we collaborate on problem solving and co-create solutions together, working very closely with Product Managers, Developers and other business stakeholders. This is a unique opportunity for a passionate individual to solve real life problems through tech and build outstanding digital experiences.

If you are interested in working on challenging problems in a young high growth startup, i2e1 is the place for you.

More Details about the position:

1. Position – Front-end Developer
2. Location – Saket, Delhi
3. Roles & Responsibilities
4. Plan, review, analyze, design, code and implement simple to more complex internet and e-commerce applications using frontend development tools (HTML5,  JavaScript, Angular 6, CSS etc.) for both traditional browsers and mobile devices.
5. Ensure software meets all requirements of quality, security, modifiable, extensibility etc.
6. Set up and maintain data structures and database environment.
7. Ability to support and maintain existing systems that use a variety of  Angular and .NET technologies.
8. Provide technical expertise to resolve service impacting incidents and problems
9. Collaborate with developers, designers, business team and tailor web solutions to their needs and requirements

1. Qualification
2. a)Bachelors/Master Degree in Computer Science or equivalent.
3. b)3-5 years of experience in front-end languages at a scaled B2C company.
4. c)Solid understanding of Web Development Process, A to Z.
5. d)Strong knowledge of  Angular, HTML5, JavaScript, Rest Apis.
6. e)Solid understanding of relational databases and SQL for implementing database driven, web-based applications
7. f)Flexibility, good time management skills, basic project management skills

8+ years of experience  Excellent skills in C/C++/Java programming in embedded domain 

Strong experience  in the area of Automotive, Android Embedded development and Connectivity Technologies
Strong experience on Android architecture, HAL, BSP, customize driver in Android HAL, Android boot up sequence
Familiar with Android Build System and procedure and able to provide ideas to improve continuous build and integration

Experience in Hardware peripherals like Ethernet, CAN, DMA, I2C, SPI, UART, Hardware Accelerator, AFE , LCD, backlight, touchcontroller

Experience with design/ modification to Hardware Abstraction Libraries (HAL) for Android support of low-level device features.
Experience in debugging on a wide range of Linux Kernel drivers and Android framework HALs e.g. Audio/Video, USB, Bluetooth, WiFi

  Fluent in industry standard software development tools: HSW/HE debuggers, code revision control systems (GIT, Perforce), IDEs and build tools
Exposure/experience in Automotive Embedded Software Development is a plus