
Provide training on the site.
Work closely with Offsite Support / Client support team to ensure quality and timely service
Need to take full responsibility of the site and should manage issues independently.
Responsible to timely elevation of the technical problems
Should be able to help user acceptance testing
Skills Required:
- Strong interpersonal skills.
- Problem-solving attitude.
- Excellent communication skills.
- Aptitude for fostering positive relationships.
- Teamwork and leadership skills

About Stepapp
About
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About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Senior Social Media Account Manager
Experience Level: 2+ years in Agency set-up
Location: Bangalore, On-site
Job Description:
- Create campaign strategies and monitor the execution to achieve the brand objectives.
- Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
- Develop, implement and manage a brand's social media strategy on a monthly basis.
- In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.
- Measure the success of every social media campaign, as per required metrics.
- Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.
- Communicate with industry professionals and 3rd party vendors if and when required.
- Provide constructive feedback to the team(copy & design) to achieve desired results.
Requirements:
1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
2. 2+ years of proven experience in social media management within a client-based agency or related environment.
3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.
5. Profound understanding of social media platforms, algorithms, content formats, and best practices.
6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).
Job Title : Tech Lead - Data Engineering (AWS, 7+ Years)
Location : Gurugram
Employment Type : Full-Time
Job Summary :
Seeking a Tech Lead - Data Engineering with expertise in AWS to design, build, and optimize scalable data pipelines and data architectures. The ideal candidate will have experience in ETL/ELT, data warehousing, and big data technologies.
Key Responsibilities :
- Build and optimize data pipelines using AWS (Glue, EMR, Redshift, S3, etc.).
- Maintain data lakes & warehouses for analytics.
- Ensure data integrity through quality checks.
- Collaborate with data scientists & engineers to deliver solutions.
Qualifications :
- 7+ Years in Data Engineering.
- Expertise in AWS services, SQL, Python, Spark, Kafka.
- Experience with CI/CD, DevOps practices.
- Strong problem-solving skills.
Preferred Skills :
- Experience with Snowflake, Databricks.
- Knowledge of BI tools (Tableau, Power BI).
- Healthcare/Insurance domain experience is a plus.

Position: Logistics Specialist
Experience: 8 - 12 years in logistics and warehouse
Work location: Chennai
Roles and responsibilities
- You will be responsible for the inventory management, warehousing and logistics activities associated with the distribution.
- Coordinate end to end Warehouse Operations Inbound, Outbound ,Transportation and 3PL operations
Drive efficient processes to enhance warehouse operations - Controls inventory levels by conducting physical counts; reconciling with data storage system
- Experience with SAP order to cash process.(MM&SD Module) Excellent spreadsheet modeling skills required.

UI Development - Intern
Converts into a full time ‘UI Developer’ position based on performance
A UI Developer, for an early-stage Analytics startup who can help us translate UX designs into a responsive and rich user interface. Also help in improving design/functionality of product. End goal is to achieve product-market objectives
The candidate will have rich learning into what goes into designing, developing, and scaling a product from scratch. A chance to grow into a UI Development Owner in medium term
Responsibilities
1. Own UI Development closely with UX / Technology Owner
2. Implement and maintain product UI modules/sub-systems.
3. Perform bug verification, release testing and support for assigned products.
4. Conduct unit testing and integration testing.
5. Make sure the delivered product matches the business requirements.
Expectations from candidate
1. Ability: Good at logical thinking, problem solving
2. Inclination: Curious and strong willingness to learn from problems, write good code
3. Knowledge: Basics of UI Development (Some academic degree/certification or Prior experience/Projects preferred), Data visualization
4. Languages/Frameworks: HTML, CSS, JavaScript, ReactJS, NextJS
5. Interest in product focused work in a fast-moving start-up environment
6. Attitude: We are looking for a person with an owner mindset who can partner with us in building our product with a lot of commitment. We like people who are curious problem solvers and are interested in learning with us and working hard.
What we offer
1. Great culture focused on outcomes through learning and experimentation
2. Mentoring by experienced professionals from pedigreed backgrounds (IIT/IIMs)
3. Growth, ownership, and flexibility to achieve your goals.
Responsibilities :
- Set up marketing email automation.
- Deploy emails and email templates and analyze results.
- Set up marketing landing pages, product carts, and coupons.
- Analyze revenue from marketing campaigns and produce reports, including updates on the progress towards goals for new subscribers and renewal marketing and recommendations for improvements.
- Assist with maintaining, updating, and ensuring the accuracy of our marketing database and lists.
- Maintain and manage lead gen efforts.
- Collaborate with other team members and departments on marketing projects and opportunities.
- Write and edit marketing copy, messages, and campaigns.
- Set up print marketing materials.
- All other responsibilities as assigned.
Requirements :
- An associate degree or higher, preferably in marketing or a related field
- Excellent written and verbal communication skills
- Excellent ability to write and edit marketing copy
- Experience with email marketing
- Knowledge of basic HTML
- Ability to work in a fast-paced environment


Experience in building web applications as a Backend Engineer or equivalent role
3+ years experience building RESTful/GraphQL applications
Strong experience with Node.
Strong experience working within an AWS environment
Experience with both OOP and functional programming principles
Experience working with SQL and NoSQL databases
Experience working with MVC and ORMs such as Django or Express
Experience designing microservices applications over serverless technologies
Understanding of ElasticSearch or similar technologies
Understanding of containerization and CI/CD
Highly motivated with excellent problem solving skills
Knowledge of agile development methodology
Job Responsibilities :
Work within an Agile team to design and develop REST/GraphQL APIs
Solving problems by crafting software solutions using maintainable, scalable, and modular code
Optimizing performance critical applications speed and scalability
Design and implementation of data storage solutions
Implementation of security and data-oriented practices within applications
Breakdown complex features into manageable deliverables
Be an advocate for consistent, quality, and decoupled code by writing unit tests,
performing code reviews and participate in the overall application lifecycle
Be a key stakeholder in technical direction of features and projects
Troubleshoot and debug applications
Participate in technical documentation for new or existing features
Mentor, motivate, collaborate, and challenge team member to grow individually and as a team
Responsibilities :
- Knowledge of Node.js and frameworks available for it {such as NestJS, Express, StrongLoop, etc.}
- Experience in Database, Postgres Preferred.
- Integration of user-facing elements developed by front-end developers with server-side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions
- Strong proficiency with JavaScript
What you will do:
- Leading execution of high scale performance campaigns on multiple advertising platforms
- Exploring new channels for growth and leading their end-to-end execution
- Diving deep into data and using insights to identify opportunities for performance optimisation
- Experimenting continuously on creatives and design to drive ROI
Desired Candidate Profile
What you need to have:- Bachelor’s degree or Master's degree (from tier 1 college - IIT/NIT/IIM/XLRI/MDI/ Any other Tier 1 Colleges)
- 3+ years experience with 2+ years experience in digital marketing at a high growth app-based B2C organisation
- Strong quantitative mindset and data driven approach to digital marketing
- Expertise in excel-based data modelling and analytics tools
- Experience in handling mid to large scale monthly digital marketing budgets
- Hands-on experience in managing Facebook Ads, Google Ads at scale
- Experience in programmatic advertising is a big plus for this role
- Experience in understanding data using Google Analytics/ Mixpanel/ AppsFlyer or any other analytics or attribution tool
- Experience in cross-team collaboration, team management and agency management
- Proven SEO experience
- Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing
- In-depth experience with website analytics tools
- Responsible for analysing, reviewing and implementing websites that are optimized to be picked up by search engines
- Research and analyse competitor advertising links
- Develop and implement link building strategy
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code
- Work with editorial and marketing teams to drive SEO in content creation and content programming
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords


