Customer service associate

Sales Telecaller

📍 Location: Changodar, Ahmedabad

💼 Experience: 1–2 Years

💰 Salary: ₹15,000 – ₹30,000/month + Performance Incentives

🕐 Employment Type: Full-time

🏢 Work Mode: Work From Office

About the Role

We are looking for a confident and energetic Sales Telecaller to connect with potential customers, generate qualified leads, and manage regular follow-ups.

The ideal candidate should be fluent in Gujarati, Hindi, and English, have strong communication and persuasion skills, and be comfortable handling Indian customers over phone calls.

Key Responsibilities

• Make outbound calls to potential customers.
• Generate, qualify, and follow up on sales leads.
• Explain company products and services to customers.
• Schedule meetings and demos for the sales team.
• Maintain regular communication with prospects.
• Handle customer queries professionally.
• Maintain call records and update CRM/Excel/Google Sheets.
• Build and maintain strong customer relationships.
• Achieve daily and monthly calling, lead generation, and sales targets.

Required Skills

• Excellent communication skills in Gujarati, Hindi, and English.
• 1–2 years of experience in Telecalling, Inside Sales, or Sales.
• Strong persuasion and negotiation skills.
• Good follow-up and customer relationship management skills.
• Basic knowledge of MS Excel, Google Sheets, or CRM software.
• Positive, confident, and target-oriented attitude.

Preferred Experience

• Lead Generation
• Cold Calling
• B2B/B2C Sales
• Customer Handling
• Sales Follow-up
• CRM Management
• Appointment/Demo Scheduling

Who Can Apply?

• Graduates from any discipline.
• Candidates with 1–2 years of Telecalling/Sales experience.
• Candidates fluent in Gujarati, Hindi, and English.
• Candidates willing to work from the Changodar, Ahmedabad office.

Performance Metrics

• Daily calls completed
• Qualified leads generated
• Follow-up conversion rate
• Meetings/demos scheduled
• Customer response rate
• Monthly sales targets achieved

What We Offer

• 💰 Competitive salary: ₹15,000–₹30,000/month
• 🎯 Performance-based incentives
• 📈 Career growth opportunities
• 🤝 Supportive work environment

📍 Work Location: Changodar, Ahmedabad

🏢 Work Mode: In-person / Work From Office

Schedule appointments for the field sales team (if applicable).

Meet daily/weekly/monthly call and sales targets.

Build and maintain good customer relationships.

Provide feedback to the team to improve the calling process.

Required Skills & Qualifications:

Minimum 12th pass; graduation is a plus.

Good communication skills (Hindi/English or regional languages).

Basic computer knowledge and familiarity with CRM tools.

Ability to handle rejection and work under pressure.

Strong persuasion and negotiation skills.

Positive attitude and willingness to learn.

Preferred Experience:

0–2 years of experience in telesales, customer service, or BPO.

(Freshers with good communication skills are welcome.)

Work Location: In person