Customer service associate

At Priori Capital, we are building a SaaS platform for crypto-native firms to operate all things finance under one platform. Priori is meant to enable control, efficiency, and global operability and define the future of finance for the new age firms.

We are currently in a fast-paced growth environment where the only constant is evolution!

Our team comes from the background of blockchain anfintech companies like Polygon (Matic), udaanCapital, Iris etc.

We are a part of the Kira community and backed by a Polygon Co-founder as an investor and a mentor.

We’re looking for someone passionate about driving innovation and solving exciting problems.

• Strategize and implement a Digital Marketing roadmap to meet the business and product goals
• Implement brand development and marketing communication with the help of the team and agencies at hand.
• Own the metrics of engagement on social media handles, community and marketing web pages
• Lead the content strategy and engagement on social media, blogs, and other mediums
• Be the creative juggernaut to expand the reach and brand awareness of the product
• Stay updated as well as involved with new technologies, conferences, events, and trends in this space to build a brand presence.
• Understand technologies and products to deliver the right messaging in all the channels

• You have relevant experience of 6+ years in Digital Marketing in either SaaS or B2B or Web3 Products.
• You have experience in working with agencies for brand development, marketing, and content strategy.
• You have experience leading content strategy on blogs and platforms like Medium, Linkedin, Twitter etc
• You have the experience to leverage ad platforms like Google, Facebook & Twitter to generate traffic
• You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
• You are a strong team player who can collaborate effectively with different stakeholders.

• Competitive Salary
• Work from anywhere
• Flexible work hours
• Self-managed leave policy
• Focus on Work-life Balance
• Learning Budget to hone a skill or learn new ones
• Be a part of fast-growing environment

• Strong grasp of computer science fundamentals and excellent problem solving skills.
• Good understanding of software engineering practices, Data Structures & Algorithms.
• Solid programming skills in Java/Kotlin.
• Good communication skills.
• Strong sense of ownership and accountability.
• Experience in Reactive programming, Asynchronous programming and Unit Testing will be an added advantage.

• Required education qualifications: MBA
• Past experience: Consumer Tech companies with 1-3 years experience/ 5-7 years’ experience
• Exp. level -5-8 Yrs/MBA from Premium institute and from Consumer tech companies only

Customer Obsession:

• Understand the customer needs and personas
• Seek input from users and Identify stated/unstated needs and opportunity areas
• Deep dive on identified opportunities to establish Product Market Fit
• Develop mechanisms to have a regular connection with users of the product
• Active listener who pays attention to detail

Innovation:

• Use data/anecdotes to generate new product/feature ideas against organizational goals
• Translate intangible ideas in ambiguous environments to tangible product definitions
• Curious to try a host of features; rigor to iterate even if ideas do not pick up

Execution excellence:

• Manage the Product roadmap and strive to meet key milestones
• Ability to slice ideas into epics and stories
• Prioritize the stories into backlog
• Partner with Design for product/feature definition & Engineering to deliver stories in a timely manner
• Track launched features against intended objectives/metrics and drive adoption
• Continuously iterate to improve the product incrementally but rapidly

Stakeholder Management-

• Seek inputs from relevant stakeholders for backlog creation and prioritization
• Align internal stakeholders on product prioritization, backlog and roadmap
• Anchor the Go-To-Market planning along with internal stakeholders to manage a smooth launch

• Must have experience with Amazon Web Services (AWS)
• Experience with Python/Node.JS/Typescript
• At least 2+ years as back-end software developer
• A deep understanding of the benefits of the Microservice and serverless paradigms
• Prepared technical documentation, and understand why it’s important
• Understanding of database principals: SQL and NoSQL
• Collaboration and communication skills (you’ll be working with clients and internal teams)
• An understanding of programming fundamentals (OOP, data structures, algorithms)
• Familiarity and comfort with REST API, Postman
• The ability to work independently or within a team structure.
• A “lead by example” attitude, and motivation to deliver work you’re proud of

Position Title: Lead Product Engineer – Node.js

Company Overview:

AskSid was founded by two ex-Mindtree employees, who dreamt of bridging the communication gap in online retail consumer service at a global level. In a span of 4 years, AskSid has been repeatedly recognized and celebrated as a gamechanger in the retail space. From Nasscom declaring us as the No. 1 emerging SaaS company in India in 2019, to being named the “Most Innovative AI company” by CII and Accenture Ventures, we have carved out a definitive niche for ourselves. In 2021, AskSid officially became a Techstars Hub71 Accelerator portfolio company.

We are specialists when it comes to vertical AI for the retail domain and continually work towards innovating to make our customer’s lives easier through AI. We are looking for Engineers with a passion to build world-class technology products of internet-scale SaaS products.

Job purpose: 

Design, engineer, and maintain our proprietary framework, APIs, and technology components of a SaaS software product with the ability to scale it to millions of requests and thousands of concurrent users. 

Responsibilities

• Covert product feature requirements to software design that meets defined quality, maintainability, scalability, and performance KPIs
• Full stack engineering i.e. design, engineer, test, deploy, monitor, and maintain software components to QA and Production environments
• Conform, maintain, and improve continuous integration and delivery lifecycle processes
• Automation of engineering and production activities

Knowledge and skills

• JavaScript (ES6) / TypeScript
• Node.js - RESTful services and frameworks development
• Microsoft Bot Framework 
• Dependency Management using NPM / Yarn
• Databases : MongoDB / Elastic Search
• Version Control : Git
• Engineering – CI, CD

• JavaScript (ES6) / TypeScript
• Node.js - RESTful services and frameworks development
• Microsoft Bot Framework 
• Dependency Management using NPM / Yarn
• Databases : MongoDB / Elastic Search
• Version Control : Git
• Engineering – CI, CD

• Cache frameworks – Hibernate / Redis
• Stream / Queue processing platforms: Kafka / Fluentd
• Cloud Computing – Azure / AWS, Dockerization

Job Description: 

Why are we here?

We are looking for a Fullstack Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include implementing visual elements and their behaviors with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions. You will be boarded into the team that manages higher secondary school projects on the Salesforce stack. You will be given an opportunity to learn the entire ecosystem of salesforce.

Mandatory skills to have/ Responsibilities:

● Overall 4+ years of experience and a strong understanding of JavaScript, its quirks, and workarounds. 

● Good understanding of web markup, including HTML5 and CSS3. 

● Strong hands-on experience with advanced JavaScript libraries and frameworks such as AngularJS or Angular 2+ etc.

● Understanding of Software Design Patterns. 

● Good understanding of AJAX, REST APIs, Remote functions, and prior development experience in building the same. 

● Proficient understanding of cross-browser compatibility issues and ways to work around such issues. 

● Familiarity with front-end build tools, such as Grunt and GulpJs. 

● Proficient understanding of code versioning tools, such as Git.

Good to have:

● Hands-on experience in Python

What will be your role as Sales Rockstar at Hevo?

We are looking for an experienced Inside Sales professional to join our sales team. This is an opportunity for you to be a key part of building a successful business:

1. Manage End-to-End Sales process (Inbound Leads to Closure) for North American markets
2. Deliver quality and tailored demonstrations to prospects based on the use cases
3. Understand customer goals, plans, challenges, timeline, budget, authority
4. Meet or exceed your defined sales activity and revenue quota
5. Collaborate with cross-functional teams for timely resolution of prospect's queries
6. Strive to continuously improve your sales process and demonstrate a willingness to learn and implement best practices

What are we looking for?

1. 1 to 5 years of experience in End-to-End Sales/Business Development in SaaS/IT Product/IT Services organization in North American markets
2. Prior or current experience in managing end to end sales lifecycle i.e. Inbound Lead to Closure
3. Must have prior experience of managing sales/business development North American market
4. MBA (Sales and Marketing) or B.Tech in Computer Science / Information Technology (Preferred)