Customer service associate

Job Summary

We are looking for a skilled QA Engineer with strong experience in mobile application testing and automation. The ideal candidate should have hands-on expertise in mobile automation frameworks using Appium, Selenium, and Java, along with experience in functional and regression testing for Android and iOS applications.

Key Responsibilities

• Design, develop, and execute automated test scripts for mobile applications.
• Perform functional, regression, integration, and end-to-end testing.
• Build and maintain automation frameworks using Appium, Selenium WebDriver, and Java.
• Test Android and iOS mobile applications across multiple devices/platforms.
• Collaborate with developers, product managers, and QA teams to understand requirements and ensure quality deliverables.
• Identify, log, track, and verify defects using bug tracking tools.
• Participate in Agile/Scrum ceremonies and contribute to sprint planning and QA estimations.
• Integrate automated test suites into CI/CD pipelines.
• Prepare test plans, test cases, and testing reports.

Required Skills

• 4+ years of experience in Software Testing / QA Automation.
• Strong experience in Mobile Application Testing.
• Hands-on experience with:
• Appium
• Selenium WebDriver
• Java
• Experience in Android and iOS testing.
• Strong understanding of automation frameworks and test design principles.
• Experience with TestNG / JUnit.
• Knowledge of API testing tools such as Postman or REST Assured.
• Familiarity with defect tracking tools like JIRA.
• Understanding of CI/CD tools such as Jenkins.
• Good analytical and debugging skills.

Preferred Skills

• Experience in BDD frameworks like Cucumber.
• Exposure to Git, Maven, and version control systems.
• Knowledge of performance or security testing is an added advantage.

Educational Qualification

• Bachelor’s degree in Computer Science, Information Technology, or related field.

About Intro

Intro is a dating app where LGBTQ South Asians find love. Built by Queer Desis in New York for the 100 million queer South Asians around the globe who deserve a space of their own. Our mission: help 1 million Queer Desis find love by the end of 2026. We’re creating a safer, more intentional, and community-driven dating experience — one that celebrates identity, culture, and connection.

The Role

We’re looking for a Founding Full-Stack Engineer who thrives in 0→1 environments. You’ll take ownership of architecture, design, and execution across backend, web, and mobile (iOS/Android) — helping shape both the product and the culture of the company.

You’ll be joining at the earliest stage — working directly with the founding team on everything from feature development to infrastructure decisions and product strategy.

Responsibilities

• Architect and build scalable backend systems (APIs, data models, authentication, messaging, matching).
• Lead development across web and mobile clients (React, React Native, Swift/Kotlin).
• Collaborate on product design and iterate quickly on user feedback.
• Set up CI/CD, testing, and monitoring pipelines.
• Help define the tech culture, best practices, and early engineering team standards.
• Contribute to early hiring and mentorship as we grow.

You Might Be a Great Fit If You

• Care deeply about building for LGBTQ and South Asian communities.
• Are motivated by impact and ownership, not just code.
• Thrive in ambiguity and love solving real user problems fast.
• Want to help define the technical and cultural DNA of a mission-driven company.

Interview Process

1. AI Screen – Initial automated technical and culture-fit assessment.
2. Web Challenge – Build a small feature for the web app to demonstrate frontend and full-stack skills.
3. iOS Challenge – Build a small feature for the iOS app to showcase mobile development and design sense.
4. Android Challenge – Build a small feature for the Android app to highlight cross-platform depth.
5. Founder Chat – Meet with the Founder to discuss vision, values, and long-term fit.

What We Offer

• Competitive salary.
• Full-time (40 hours/week) with flexible hours.
• Opportunity to shape a product with global cultural impact.
• Work directly with the founding team building something that truly matters.

Job Title: Talent Acquisition Associate

Location: Worli, Mumbai (Hybrid Working)

Experience: 1-2 years

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India

and globally and address hiring challenges, recruitment brand marketing, with innovative and

collaborative strategic consulting.

Position Overview:

As a Talent Acquisition Associate at Qrata, you will be an essential part of our human resources team, responsible for sourcing, attracting, and hiring talented professionals. You will work closely with hiring managers to understand their staffing needs and ensure we bring in the best talent to support our company's growth. This position offers the opportunity for hybrid working, combining both remote and in-office collaboration, with our office located in Worli, Mumbai.

Key Responsibilities:

• Collaborate with hiring managers to understand job requirements and create detailed job descriptions.
• Develop and implement effective talent acquisition strategies to attract high-quality candidates.
• Source candidates through various channels, including job boards, social media, and professional networks.
• Screen and evaluate resumes and applications to identify potential candidates.
• Conduct initial interviews to assess candidate qualifications and cultural fit.
• Coordinate and schedule interviews with hiring managers.
• Manage the recruitment process from start to finish, ensuring a smooth and positive candidate experience.
• Extend job offers and negotiate terms with candidates.
• Build and maintain a talent pipeline for future staffing needs.
• Assist with other HR-related tasks and projects as needed.

Qualifications:

• 1-2 years of experience in talent acquisition or recruitment.
• Knowledge of recruitment best practices and sourcing techniques.
• Strong communication and interpersonal skills.
• Proficiency with applicant tracking systems and HR software.
• Ability to work both independently and collaboratively in a team.
• Excellent organizational and time management skills.
• Familiarity with employment laws and regulations.

We are seeking a dynamic and motivated Field Sales Executive to join our sales team. The ideal candidate will be responsible for generating new business and maintaining existing client relationships through face-to-face meetings and presentations. This role requires a high level of travel and interaction with clients in various locations.

Key Responsibilities:

1. Client Visits: Conduct regular visits to current and potential clients to present our products/services.
2. Sales Targets: Meet and exceed sales targets and goals as set by the company.
3. Market Analysis: Conduct market research to identify new business opportunities and provide feedback on market trends.
4. Product Demonstrations: Deliver detailed presentations and demonstrations of our products/services to clients.
5. Relationship Management: Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
6. Negotiation and Closing: Negotiate terms and conditions with clients and close sales deals.
7. Reporting: Prepare and submit detailed sales reports and forecasts to the Sales Manager.
8. Customer Support: Provide after-sales support to clients and address any issues or concerns.
9. Team Collaboration: Work closely with the sales and marketing teams to develop and implement effective sales strategies.
10. Compliance: Ensure all sales activities comply with company policies and procedures.

Qualifications:

1. Education: Bachelor’s degree in Business, Marketing, or a related field.
2. Experience: Minimum of [X] years of experience in sales, preferably in a field sales role.
3. Skills:

• Strong communication and interpersonal skills.
• Proven track record of achieving sales targets.
• Excellent negotiation and closing skills.
• Ability to work independently and manage time effectively.
• Proficiency in using CRM software and MS Office Suite.

1. Other Requirements:

• Valid driver’s license.
• Willingness to travel extensively

💥 What will you do?

As a Lead Product Designer, you will

• Own the Core  Product, its performance, and shape the direction it needs to evolve in. We are at a stage where we are snowballing across geographies, and a large part of your role would be envisioning and executing the correct product strategy for localized expansion.

• Act as a leader and coach within the Product Design team, collaborating with and mentoring junior designers, hiring new folks, and at the end of it all, craft a culture that you and we can be collectively proud of. 

• Drive cross-functional alignment and use storytelling backed by factual data to build conviction within the team and the organization about the problems we should be solving. 

• Partner closely with cross-functional (product, engineering, and go-to-market) teams to regularly ship experiences that drive our North Star Metrics and solve user pain points.

• Analyze incoming user feedback and make sense of the information to ideate upon possible product and revenue opportunities and contribute towards the product roadmap. 

• Run parallel tracks with the help of junior team members. We follow a breadth-first and depth later approach which almost always keeps us on our feet. 

• Be responsible for seamless execution including last-mile delivery and post-release analysis to decipher the impact of the efforts. 

• Work through design problems from beginning to end: translating business strategy, research insights, and data into ideas that form disruptive new products and features and improving and simplifying existing workflows.

• Own and manage the design system and provide direction to evolve it as and when necessary to keep up with best practices and design trends

• Sketch and prototype ideas to quickly assess the viability and design the workflows and fine-grained details of interactions. We build in close collaboration with customers and boast of a super-engaged user council. So, you will have access to our entire user base to seek any validation all the time.
  
  
  

  🙋 What makes you a great addition to the team? 
  
  

  We have a meritocratic culture, so not meeting any of these pointers below does not affect your candidacy in any negative way. However, in general, it helps to have

  • You use data and research to inform your design decisions and are able to assess the impact of your team’s designs with quantitative and qualitative data.

  • You have Some experience with fast-paced enterprise designs and have led designers to positive outcomes in the past. 

  • You enjoy working on forward-looking projects. Given the early days of the industry, you will get ample opportunities to lead on projects without many solutions to benchmark against.  

  • You have experience partnering with product managers to envision long-term product vision, strategy, and roadmap.  

  • You understand the importance of concrete business metrics product-driven acquisition, customer engagement and retention, onboarding-driven activation, and naturally think along these lines. 

  • You enjoy the process of discovery with customers and bring a strong sense of empathy and a user-centric approach to design.

  • You have an eye for pixel perfection and micro-interactions, and you enjoy coaching folks to achieve outcomes through nudges. 

  • Exposure to Crypto and Blockchain is excellent, but we believe that the domain knowledge can be gathered pretty quickly if you have a learner’s mentality. We boast of a thorough onboarding process that will ensure that you seamlessly transition into the blockchain space irrespective of where you are today. 

Desired skills and education requirement:

- 1 to 4years of related experience in marketing calls preferably real estate associates/ Bachelors degree.

- Should be comfortable to work from office.

- Excellent English and Hindi.

- Communication skills.

- Convincing skills.

Roles and responsibilities:

- Dialling enquiries and understanding the requirements and sharing relevant information about the properties.

- Updating all the information and scheduling property visits.

- Responding outbound and inbound calls.

- Scheduling follow-up calls and ensuring the clients are contacted.

- Cross pitching properties based on client requirement.

- Allocating leads to respective sales executive and collecting feedback.

- Ensuring all enquiries with feedback are updated regularly in the software.

- Supporting the sales team in pre-sales activities.

Desired Candidate Profile

Desired Candidate Profile

• MA in human resources, business administration or similar relevant field
• 5+ years of experience as TA Manager or similar HR role
• In-depth knowledge of full-cycle recruiting and employer branding techniques
• Familiarity with a variety of different selection methods (interviews, assignments, psychological test etc.)
• Hands on experience with posting jobs on social media and job boards
• Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools
• Ability to motivate employees
• A sense of ownership and pride in your performance and its impact on the company’s success
• Problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills
• Strong knowledge of Human Resources law

Minimum 10 years of relevant experience:

• Should have worked extensively in various Testing projects
• Responsible to develop and drive the framework development for the assigned projects
• Should be expert in providing high level of Process Improvement through reusable code (at least 70%)
• High level of technical expertise to handle automation framework development from scratch on various tools
• Expert in Selenium and Java
• Should have good understanding of Behaviour Driven Development (BDD) framework in automation testing
• Should have worked on various frameworks like TestNG, Maven, Cucumber
• Good to have experience on various other automation testing tools like Qualitia, TOSCA, UFT
• Good knowledge on Continuous Integration/Continuous Deployment (CI/CD)
• Good knowledge on source control systems like SVN, Git, etc.
• Basic Experience in Capital Markets/Stock Exchange/Broking House domain
• Should be well versed with both Functional and Non-Functional Testing
• Must be aware of API and Database testing
• Basic knowledge of SQL queries
• Must have worked on test management tools like HP ALM
• Must have experience of defect tracking tools like Jira, Mantis
• Should have knowledge of various platforms like Windows, UNIX
• Efficient in understanding the Defect Lifecycle
• Efficient in scripting languages like Java, C#
• Contribute to framework development and emphasize on reusability
• Should have worked on Agile based projects; Good to have experience in TDD/TFD
• Must be aware testing artefacts like test strategy, test plan, defect report, etc.
• Regular tracking and reporting
• Review the work of the junior testers
• Assembling and coordinating project team members; assigning individual responsibilities
• Prepare testing metrics and share with the Test manager
• Should stay updated with the latest developments in the field of Testing
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Coordinate recruitment or selection of project personnel