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Customer service associate
Customer service associate
EbixCash's logo

Customer service associate

Pravin Kumar's profile picture
Posted by Pravin Kumar
0 - 1 yrs
₹1L - ₹3L / yr
Mumbai
Skills
Customer Service
Business Process Outsourcing (BPO)
Customer Support
Fixed Day Shift and week off
Telecalling @Ackruti Trade centre, A wing 201 & 202 2nd floor Road no 7 , Marol MIDC Andheri East, Mumbai - 400093.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About EbixCash

Founded
Type
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About

EbixCash, has today emerged as India's largest end-to-end financial exchange, that includes a last mile network of over 650,000 physical distribution outlets besides an omni-channel online digital platform. EbixCash converges front-end distribution channels with back-end technology functions, across the payments solutions, travel, insurance and financial technology industries. The EbixCash Exchange employs more than 10,500+ employees across different sectors with 191 offices across the Asia Pacific region. The leadership team of the Company is ingrained in the ethos of Customer First, a genuine need to excel, a bias for action and delivering results. With a clear leadership position in the areas of international remittance and foreign exchange, as well as leadership positions in other areas such as digital payments solutions, domestic money remittance, prepaid cards, travel, insurance and corporate & incentive solutions, EbixCash, is pioneering convergence end-to-end play. EbixCash is today leveraging its focus on On-Demand technology as the means to maintain and grow its leadership position. EbixCash portfolio of products can be accessed digitally anywhere as well as across its distribution outlets spread over 4,000 cities and 75,000 villages. EbixCash business encompasses four primary business segments - (1) Payments Solutions (2) Travel (3) Financial Technologies (4) BPO and Startups.
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Job Description


Manager – Millwork & Countertops Division


Department: Project Management


Location: Hyderabad, India (Offshore Headquarters)


Reports To: Director – Project Management



Position Overview

The Manager – Millwork & Countertops Division will lead and oversee all operational, technical, and project management functions related to millwork, countertops, and custom furniture packages for hospitality, multifamily, and residential construction projects.


This role is responsible for reviewing, redlining, correcting, and coordinating shop drawings received from vendors and fabrication partners to ensure compliance with project

specifications, architectural intent, and production feasibility. The ideal candidate must have

strong hands-on experience in the millwork, cabinetry, countertops, or custom furniture

industry and possess a deep understanding of fabrication methods, detailing standards, and

construction coordination.

The position requires leadership of offshore project coordination teams while working

closely with vendors, architects, designers, contractors, and internal stakeholders across

international projects.


Key Responsibilities

Shop Drawing Review & Technical Coordination

• Review vendor-submitted shop drawings for millwork, countertops, cabinetry, and

custom furniture packages.

• Redline, correct, and coordinate drawings to ensure compliance with architectural

drawings, project specifications, and fabrication standards.

• Ensure dimensions, material specifications, hardware details, countertop layouts,

joinery details, and installation requirements are accurate and buildable.

• Coordinate revisions with vendors, estimators, project managers, and consultants

until final approval is achieved.

• Identify design conflicts, constructability issues, and field coordination concerns

before production.


Project Management

• Manage projects from estimation and design coordination through production and

final delivery.

• Monitor project schedules, approvals, procurement timelines, and fabrication

milestones.

• Ensure all deliverables are completed within budget, schedule, and quality standards.

• Maintain organized project documentation including RFIs, submittals, drawing logs,

and revision tracking.

Vendor & Production Coordination

• Coordinate with millwork shops, stone fabricators, countertop vendors, and furniture

manufacturers.

• Review quotations, technical submissions, and fabrication capabilities.

• Support procurement planning and material coordination for projects.

• Resolve technical, quality, or scope-related issues with vendors and suppliers.

Team Leadership

• Supervise and mentor project coordinators, estimators, and drawing review staff.

• Delegate responsibilities and review team output for accuracy and quality.

• Establish and improve SOPs for drawing review, documentation, and project

workflows.

• Foster a collaborative and accountable team environment.

Client & Consultant Coordination

• Communicate with architects, interior designers, general contractors, and client

representatives regarding shop drawing approvals and technical clarifications.

• Participate in coordination meetings and ensure alignment between design intent

and fabrication requirements.

• Provide technical recommendations and value-engineering solutions when required.


Preferred Industry Experience

Candidates must have direct experience in one or more of the following industries:

• Millwork / Custom Millwork

• Countertops / Stone Fabrication

• Custom Furniture Manufacturing

• Cabinetry & Joinery

• Hospitality Interior Fit-Outs

• Residential Millwork & Kitchens

Candidates without relevant millwork, countertop, cabinetry, or furniture industry

experience will not be considered.


Qualifications & Requirements

Education

• Bachelor’s Degree or Diploma in:

o Architecture

o Interior Design

o Civil Engineering

o Furniture Design

o Construction Management

o Or related technical field


Experience

• 5–10 years of relevant experience in millwork, countertops, cabinetry, or furniture

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• Strong experience reviewing and coordinating shop drawings.

• Experience working with hospitality, multifamily, or residential construction projects

preferred.

• Experience coordinating with offshore and international teams is an advantage.


Technical Skills

• Strong understanding of millwork fabrication methods, countertop detailing, and furniture construction.

• Ability to read and interpret architectural and interior design drawings.

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• Experience with Bluebeam, SketchUp, Cabinet Vision, Microvellum, or related software is a plus.

• Knowledge of materials including laminates, veneers, quartz, granite, solid surfaces, hardware, and specialty finishes.


Soft Skills

• Strong attention to detail and problem-solving abilities.

• Excellent communication and coordination skills.

• Ability to manage multiple projects simultaneously in a fast-paced environment.

• Strong leadership and team management capabilities.


Work Conditions

• Full-time position based in Hyderabad, India.

• Coordination with international teams may require flexible working hours.

• Limited travel may be required depending on project needs.


Ideal Candidate Profile

The ideal candidate is a technically strong millwork and countertop professional with extensive experience reviewing shop drawings, coordinating fabrication details, and managing project execution within the millwork, cabinetry, or custom furniture industry. This

individual should be capable of leading teams, resolving technical issues proactively, and ensuring high-quality project delivery across multiple international projects.

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Coimbatore
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Job Title: Tutor or Assistant Professor – Cardiac Technology


Department: Cardiac Technology

Institution Type: KGiSL Educational Institution


Job Summary:


The Tutor or Assistant Professor – Cardiac Technology will be responsible for teaching undergraduate students, conducting practical and clinical training sessions, guiding academic projects, and supporting departmental academic and research activities. The candidate should possess strong theoretical and practical knowledge in cardiac diagnostic and therapeutic procedures.


Minimum Qualification:


B.Sc. in Cardiac Technology (or equivalent qualification in Cardiac Technology)


Minimum 2 years of relevant teaching or clinical experience


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Deliver lectures and conduct practical sessions in cardiac technology subjects as per curriculum requirements.


Train students in ECG, TMT, Echocardiography, cardiac catheterization lab procedures, and other non-invasive and invasive cardiac diagnostic techniques.


Prepare lesson plans, teaching materials, and evaluation methods.


Supervise students during clinical postings and hospital training.


Assess student performance through internal assessments, practical examinations, and viva voce.


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Participate in curriculum development and departmental planning activities.


Guide students in academic projects, case studies, and research activities.


Ensure proper maintenance and safe handling of cardiac diagnostic equipment.


Contribute to seminars, workshops, research publications, and institutional development activities.


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Strong knowledge of cardiovascular anatomy, physiology, and cardiac diagnostic procedures.


Proficiency in handling cardiac diagnostic equipment.


Effective teaching and presentation skills.


Good communication and interpersonal abilities.


Research aptitude and academic writing skills.


Basic computer proficiency (MS Office and academic software).


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Experience in teaching within an educational institution.


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adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

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Job Description

For new a project, we are seeking a talented requirement in engineer with testing abilities to join our dynamic team. In this role, you will handle the definition and quality assurance of requirements for various procedures, including bug fixing, maintenance of existing components, functional or technical enhancements (change requests). The project is about to create a global solution for payroll validation processes related to customer payments. It involves data from various systems, leading to complexity. Currently, manual work is time-consuming and error prone. Your responsibilities will include collecting and documenting requirements from, transforming the results to developable epics and user stories and defining test cases for ensuring a correct implementation. 


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Define and adjust requirements.

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Manage requirements.


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Develop test cases for system testing and, if necessary, for UAT (User Acceptance Test).

Prepare and create test data for system testing and UAT.

Execute tests and document results.

Report to project management or the customer’s contact person.


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Manage defects in JIRA/XRay.

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Test Automation:

Create test cases for test automation.

Develop test data for test automation.

Define machine-executable test scenarios using test frameworks.

Coordinate and plan test strategies.

Plan test resources.

Monitor test execution.

Report to project management.

Create automated test cases using, following internal development guidelines and the internal automation framework.

Integrate created test cases into JIRA/XRay.

Ensure documentation of tests.

Maintain scripts within a project/regular operation.

Ensure robust automated test execution.

Use components for dynamic test data generation.

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Execute automated test cases after the deployment of a new release as specified by the project.

Document test execution as required by the project.

Communicate test results to the customer’s contact person.


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Strong analytical skills and good abstraction ability (Advanced).

Result-, goal-, and service-oriented work approach (Advanced).

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 Recognized as one of the top 100 edtech companies in India and South Asia by HolonIQ, we are the most preferred admissions and marketing automation Education CRM. 


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https://docs.google.com/forms/d/e/1FAIpQLSfJl2PdxoDP8TkiYL098a6a4U5_LchpIJncO0yMJAqqaR5PZg/viewform?usp=sf_link

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Shaguftha Samreen
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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