Customer service associate

Job Description

Team Leadership: Lead and inspire a team of marketing professionals, fostering a collaborative and creative work environment. Provide guidance, mentorship, and support to ensure the team's success.

Marketing Strategy: Develop, implement, and oversee comprehensive marketing strategies aligned with business goals. Continuously evaluate and refine strategies to adapt to market dynamics.

Campaign Management: Plan, execute, and optimize multi-channel marketing campaigns to reach target audiences. Monitor campaign performance, analyze results, and implement improvements for maximum effectiveness.

Event Management and Industry Collaboration: Strategically plan, meticulously manage, and flawlessly execute diverse events, including hosted, participated, and sponsored activities.

Brand Management and Publishing: Ensure brand consistency across all marketing channels. Oversee the creation of compelling and on-brand content for various platforms.

Event Outcome / ROI Tracking: Effectively and systematically assess and track the ROI of an Event in line with the internal process with the respective team members.

Cross-functional Collaboration: Collaborate with sales, Creative, Technical, and other departments to align marketing strategies with overall business objectives.

Vendor Management: Oversee vendor management associated with various events and activities ensuring an on-time delivery.

Budget Management: Manage the marketing budget effectively, allocating resources to maximize return on investment.

Performance Analysis: Utilize data analytics to measure the success of marketing initiatives. Provide regular reports with key performance indicators, insights, and recommendations for improvement.

Job Title: Business Development Executive (IT Sales – ERP / SaaS / Cloud)

Location: Coimbatore (Work from Office)

Experience: 1 to 3 Years

Salary: Up to ₹5 LPA

Employment Type: Full-time

Industry: Information Technology (B2B Sales)

About the Role:

We are looking for an enthusiastic Business Development Executive with experience in IT product sales (ERP, SaaS, or Cloud solutions). The ideal candidate will be responsible for driving B2B sales, generating new business opportunities, and nurturing client relationships to achieve revenue goals.

Key Responsibilities:

• Identify, prospect, and engage potential B2B clients for ERP/SaaS/Cloud solutions.
• Understand client requirements and provide suitable technical and business solutions.
• Manage the entire sales cycle from lead generation to closing deals.
• Build and maintain strong, long-term customer relationships.
• Collaborate with the technical and marketing teams to ensure client satisfaction.
• Achieve monthly and quarterly sales targets.
• Stay updated on market trends, competitor activities, and emerging technologies.

Required Skills & Qualifications:

• Bachelor’s degree in Business, IT, or related field.
• 1–3 years of experience in IT Sales / Software Sales / B2B Sales.
• Proven track record in selling ERP, SaaS, or Cloud-based products.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated with a target-driven attitude.
• Ability to work independently and in a team environment.

Perks & Benefits:

• Competitive salary (up to ₹5 LPA) + performance incentives.
• Opportunity to work with innovative tech solutions and a dynamic team.
• Growth and learning opportunities in a fast-paced IT environment.

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects

Experience in teaching at the undergraduate and graduate levels

Research skills and the ability to guide student projects

Excellent written and verbal communication skills

Proficiency in curriculum development and academic assessment

Master's degree in Computer Science, Engineering, M.Tech or a related field

Experience in the use of digital tools and teaching technologies is an advantage

Commitment to continuous improvement and professional development

Responsible for managing + executing content for social media platforms like Instagram, LinkedIn, YouTube, etc.

Build and execute social media marketing strategies.

Working with our marketing team to design and create the campaign test to communicate the results to using the data to inform future business decisions.

 Collaborate with other departments (marketing, video team, etc.) to create engaging social media content (Stories, posts, reels, etc).

 Planning, Creation, and Publishing of Instagram Reels.

 Managing ORM of IIDE s Social Media.

 Creating the entire campaign, shooting it out, monitoring it, and analyzing it.

 Measure output and revise social media strategies from time to time.  Takedown any other activities from your reporting manager as and when required.

 Flexibility and willingness to go beyond the call of duty (a go-getter).  Required Experience and Qualifications:  Basic Shooting skills using the phone

 Basics of Adobe design & Video tools - Illustrator, Photoshop & Premiere Pro

Reporting to the Software Manager the successful candidate will be a key member of the software development team responsible for developing software using various technologies of the Microsoft stack. The software developer would be responsible for writing code to standards that is used in a varied key products of the company. Coordinating with the hardware engineers to ensure the software produces the desired results. Working in various projects involving various technologies with opportunity to improve and learn.

• Solid understanding of the development lifecycle focusing on the Microsoft stack.
• Create code that meets design specifications, follows standards, and is easy to maintain. When required, make suggestions for new designs.
• Work with various teams in the organization and deal directly with design engineers, to ensure appropriate project requirements are met.
• Good interpersonal and organizational skills.
• Ability to work in a cooperative team environment and having a flexible attitude.
• Keen interest in learning new skills.
• Great team participation skills and being pro-active in seeking help.

Desired Candidate Profile

REQUIRED SKILLS

• Bachelors Degree in Computer Science or related field
• 3+ years hands on development experience using the latest Microsoft technologies
• Solid understanding of .NET Framework
• Expertise in C#, .Net (up to .Net 6)
• Experience with writing Windows desktop applications using WPF and MVVM
• Ability to understand complex and large projects
• Ability to approach a problem with an open mind when finding a solution.
• Experience of working with an ORM preferably Entity Framework.
• Strong understanding of design patterns and SOLID principles
• Strong SQL Server (data storage and retrieval) skills with ability to write complex stored procedures.
• Source control (SVN or Git)

Nice to have:

• Prior experience developing in an n-tiered environment
• Prior experience in using an MVVM framework like Prism
• Understanding of Scrum and Agile software development methodology.
• Understanding of PLC programming
• Experience of Linux and C/C++ (Embedded Systems) would be an advantage
• Experience of MS Visual Basic would be an advantage

Roles & Responsibilities

As a member of our fast-growing engineering team, your responsibility will be to get involved in day-to-day development operations and solve complex problems of digitization to meet the demands of business.

To be successful, you must have a self-driven mindset, go getter attitude.

The responsibilities include:

• Writing the clean quality code & Understanding functional requirements thoroughly and analyzing the requirements in the context of the product
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities
• Being able to lead/support UAT and production roll outs
• Creating, understanding and validating estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations
• Helping the team in troubleshooting and resolving complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested design/technologies meet the requirements
• Carrying out DevOps activities which includes creating Jenkins pipeline

Key Skills

Should possess hands-on full life-cycle development experience (architect, design, code, test, release) be comfortable around both front-end and back-end coding languages, client/server-side development frameworks and third-party libraries.

• Should be strong in data structures and algorithms. Solid understanding of object-oriented programming
• Work with cutting edge technologies like Java 8, Scala, React, Akka, Docker, Puppet, and Salt
• Hands-on knowledge of Spring core, MVC, JPA. Working knowledge of Spring Boot
• Should have strong hands-on on one of the JavaScript frameworks: jQuery, AngularJS, ReactJS, and Vue.js.
• Willing to working with latest Cloud and Container technologies like AWS
• Experience with both external and embedded databases. NoSQL DB experience is good to have
• Implementing unit testing using frameworks like JUnit, Mockito, etc.
• Proficient understanding of code versioning tools, such as Git
• Familiarity with Maven (Other building tools Ant and Gradle are good to have)
• Familiarity with continuous integration
• Good understanding of Agile practices