
Role: Customer Service Representative
Job type: Full time
Role type: Operations / Call center
Location: Mumbai
Functional Area: Need to attend and make Inbound and outbound calls and maintain the service quality.
About the role:
We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
You will be responsible for -
- Manage incoming phone calls from the Company’s Customer Service number
- Generate sales leads if needed for equipment upsells and trade-ins
- Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
- Provide accurate, valid and complete information by using the right methods / tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
Requirements –
- All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity working with Customer Relationship Management (CRM) systems and practices
- Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Qualification & Experience:
- Any Graduate or Post Graduate or HSC
- 1 Year of Professional Experience.
Great to have’s: Must have skills or competencies.
- Strong written and verbal communication skills
- A basic understanding of mobile phones and computers (Apple)
- Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing
What we offer you?
- An open minded, collaborative culture of enthusiastic technologists.
- Getting to work with our clients and be part of the next level evolution.
About Andesoft Consulting:
Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.
Company Profile: http://www.andesoftconsulting.com

About Andesoft Consulting
About
We are a digital solutions company servicing clients across the globe.
We are located on Tardeo Road close to Mumbai central station.
We are looking to expand our team and currently hiring for the following positions :
PHP Developers
Dot net developers
Android Developers
iOS Developers
DBA's
BA's
Front End Developers
UI Designers
Testers
Connect with the team
Company social profiles
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An MIS Executive is responsible for managing data, generating reports, and supporting decision-making by maintaining accurate information systems—mostly using tools like Excel, databases, and reporting software.
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JOB DETAILS:
- Job Title: Assistant Manager/Manager – Finance & Accounts
- Industry: Gaming
- Experience: 5 - 7 years
- Working Days: 5 days/week
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- Job Location: Faridabad
- CTC Range: Best in Industry
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Criteria:
1. Need MALE candidates only because the shift timings will be 1pm to 10pm.
2. It's a Hybrid role; candidate has to come Once in a week in the office.
3. Looking more at Immediate Joiners.
4. Preferred candidates from nearby locations or Delhi NCR.
5. This is an Individual Contributor role at mid-management level, where candidate has to work and mange end-to-end Accounting of the company single handedly.
6. Also Coordinating with the internal and HR teams for releasing the payments.
7. Candidate will be directly reporting to Director of Accounts Centre.
- Strong hands-on experience in Accounting & Statutory Compliances within the Indian regulatory environment.
- Experience managing GST registrations, GST returns review, and compliance tracking
- Proven expertise in Tax, GST, and TDS compliance — calculations, deposits, returns, reconciliations, and assessments
- Experience managing Month-End Close (MEC), including Balance Sheet & P&L finalization
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- Hands-on experience in Advance Tax workings and tax reconciliations for statutory audits
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- Experience with Annual Budget preparation, variance analysis (Budget vs Actual), and true-up / true-down workings
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Description
Roles & Responsibilities: -
• Compliances – Tax , GST, TDS – management & circulation of compliance calendar including calculations, deposits, returns, assessments
• Accounts Payable- Review & supervision
• MEC – BS , PL, Month close
• Reporting – Monthly Management packs
• Review of MEC checklists
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• Must be comfortable working on Intacct.
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- Good computer skills
- Attention to detail with a high degree of accuracy;
- Good computer skills.
- Attention to detail with a high degree of accuracy;
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- Lead the erection and commissioning of 11 kV and LT distribution lines including overhead and underground works.
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Designation: Product Designer
Company Name AMPA Orthodontics Pvt. Ltd.
Website http://www.toothsi.in">www.toothsi.in / http://www.skinnsi.in">www.skinnsi.in
We are a well-funded (>25mn dollars) and rapidly growing start-up operating in 10 major cities of India soon to establish a PAN India presence.
toothsi is a new age Direct to Consumer E-commerce startup in the dental tech space providing smile correction services at home. toothsi utilizes revolutionary Clear Aligner technology to make teeth straightening hassle-free and affordable. A desirous patient can have access to a superior quality, transparent and convenient alternative to conventional braces treatment and at home. Toothsi recently has launched skin care solutions at home via Skinnsi
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- In-depth knowledge of human-centred design and usability heuristics. Extensive experience in Product, UX, HCI, or Web Design
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· Net, C#, VB.NET, WCF, WPF, Cloud, JavaScript, HTML, CSS, AJAX, jQuery, PHP, nodeJS, AngularJS, SQL Server 2005, 2012 · Work knowledge on Azure project is mandatory · Good to have migration project knowledge · Ability to sign up and work tasks minimally with minimal support · Work knowledge on project management tools like Rally is mandatory · Test cases creation & execution & report analysis · Requirement gathering and understanding existing system · Knowledge on Agile/Scrum model |










