
Role: Customer Service Representative
Job type: Full time
Role type: Operations / Call center
Location: Mumbai
Functional Area: Need to attend and make Inbound and outbound calls and maintain the service quality.
About the role:
We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
You will be responsible for -
- Manage incoming phone calls from the Company’s Customer Service number
- Generate sales leads if needed for equipment upsells and trade-ins
- Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
- Provide accurate, valid and complete information by using the right methods / tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
Requirements –
- All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity working with Customer Relationship Management (CRM) systems and practices
- Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Qualification & Experience:
- Any Graduate or Post Graduate or HSC
- 1 Year of Professional Experience.
Great to have’s: Must have skills or competencies.
- Strong written and verbal communication skills
- A basic understanding of mobile phones and computers (Apple)
- Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing
What we offer you?
- An open minded, collaborative culture of enthusiastic technologists.
- Getting to work with our clients and be part of the next level evolution.
About Andesoft Consulting:
Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.
Company Profile: http://www.andesoftconsulting.com

About Andesoft Consulting
About
We are a digital solutions company servicing clients across the globe.
We are located on Tardeo Road close to Mumbai central station.
We are looking to expand our team and currently hiring for the following positions :
PHP Developers
Dot net developers
Android Developers
iOS Developers
DBA's
BA's
Front End Developers
UI Designers
Testers
Connect with the team
Company social profiles
Similar jobs
Requirements:
- Experience building and deploying high-scale production mobile apps in Flutter.
- Resource should have experience in both Flutter and ios development.
- Translating UI/UX designs into code.
- Firebase.
- Advanced debugging/testing/optimization skills.
- Knowledge of Location Services, Maps, and other common Android/IOS libraries.
- Analyze and maintain existing software applications.
- Design highly scalable, testable code.
- Discover and fix programming bugs.
- Strong Snowflake Cloud database experience Database developer.
- Knowledge of Spark and Databricks is desirable.
- Strong technical background in data modelling, database design and optimization for data warehouses, specifically on column oriented MPP architecture
- Familiar with technologies relevant to data lakes such as Snowflake
- Candidate should have strong ETL & database design/modelling skills.
- Experience creating data pipelines
- Strong SQL skills and debugging knowledge and Performance Tuning exp.
- Experience with Databricks / Azure is add on /good to have .
- Experience working with global teams and global application environments
- Strong understanding of SDLC methodologies with track record of high quality deliverables and data quality, including detailed technical design documentation desired
Pattern Agentix (patternagentix.com) is seeking a computational bilogist to assume the role of Lead AI researcher to create advanced multi-agent AI systems leveraging cutting-edge AI research and Retrieval-Augmented Generation (RAG) techniques. The ideal candidate should have a strong academic and research background in AI, demonstrated through published research papers, open-source contributions (e.g., GitHub).
Exposure to bioinformatics or some background in bioinformatics is a compulsory requirement. The candiate will apply computational techniques, mathematical models, and computer science skills to analyze and interpret complex biological data.
Required Skills & Experience
Master’s or Ph.D. in AI, Machine Learning, Computer Science, or a related field with some exposure to bioinformatics.
Strong AI research background, demonstrated through peer-reviewed publications in top-tier AI/ML conferences or journals (e.g., NeurIPS, ICML, AAAI, CVPR, ACL, etc.).
Proficiency in Python and experience with AI/ML frameworks (e.g., PyTorch, TensorFlow).
Experience with multi-agent AI systems and their architectural design.
Project Scope
The project involves developing a sophisticated multi-agent system that:
that automates hypothesis generation in biomedical research using large bimedical research data sets..
We are open on compensation models but compensation will be aligned to local norms. We would consider part time or full time.
PCB Design Engineer
Roles and Responsibilities:
Job Role:
- Utilize CAD System to prepare printed circuit board (PCB) documentation (e.g., schematic diagrams, layouts, assembly drawings and Bills of Material).
- Create documentation for the manufacture and fabrication of PCBs following PCB Department standards.
- Collaborative work with mechanical, firmware, thermal design, manufacturing test, and DVT engineers.
- Start to finish ownership of controller PCBAs – from specification to design, prototype, and manufacturing.
Required Skills:
- Relevant coursework or work experience.
- High-speed PCB design, board routing from scratch & simulations for EMI/EMC
- PDN analysis
- Experience in the selection and use of DSPs, microcontrollers, and programmable logic devices and their peripheral circuitry (signal conditioning, board-level power supplies.)
- Medium to high volume DFT and DFM.
- Experience in supervision of PCB layout, plane definition, and EMC optimization.
- Proficiency with basic EE tools (scopes, network analyzers, etc.)
- Embedded programming of DSPs and FPGAs in real-time control applications.
Preferred Skills:
- Knowledge of basic control theory, including the importance of sensor bandwidths, and design of compensation networks.
- Knowledge of automotive environmental, reliability, and safety requirements.
- Knowledge of automotive networking (e.g. CAN, LIN) standards.
- Knowledge in power semiconductors and switched-mode power conversion
Education:
- Bachelor or higher degree in Electrical Engineering or equivalent experience.
At Nspira we want to develop an ecosystem of apps to dominate the personal growth market in the education sector. Being one of our talented mobile developers, you'll have an opportunity to learn and grow and be a key part of creating our products.
Engineering Culture :
- We run functional teams based on the SCRUM methodology and are a fairly Agile environment, with 2-week sprints and teams with a minimum of 2 developers (preferably 3) plus a Platform Owner.
- Sprints cannot be interrupted and work is planned out well in advance to keep stress down to a minimum.
Other stuff we do/you will encounter:
- Line by line code reviews for every pull request on Gitlab maintains code quality, and keep everyone in the loop & learning.
- At least 2 people working together on every project (collaborating not pairing)
Required skills:
- Swift is strongly preferred
- Experience with clean architecture, MVVM, and other design patterns
- Master Storyboards and auto layouts
- Familiar with RESTful web service
- Experience with Static Frameworks
- Great logic and problem-solving skills
- Practical understanding of Continuous Integration and Delivery
Your application must include:
- A resume in pdf format. Include into your resume the links to software, mobile apps, your coding samples so we can see proof of your talents.
Our technology-based client is backed-up by venture capitalist and angel investor. It has onboarded over 1000 sellers so far and has facilitated transactions over 6 crores. Their top clients include CBRE, FedEx, Swiggy etc.
They are currently developing India’s first dedicated B2B Service Procurement Platform.
What you need to do:
- End to end campaign management on various platforms primarily Google (From forecasting to executing, monitoring, evaluating and optimizing campaign performance to generating maximum leads)
- Conducting keyword research and optimizing the campaigns
- Researching and analyzing competitor advertising links and strategizing the best plan ahead for the business
- Optimizing the ad copy, landing pages for the best lead quality
- Optimizing the campaigns regularly for improving the performance
- Identifying trends and insights, and optimizing spend and performance based on the insights
- Measuring and reporting performance of all marketing campaigns, and assessing against goals
- Brainstorming new and creative growth strategies
- Building on an existing level of search engine marketing expertise and developing a reputation for innovation and efficiency
- Staying up-to-date with industry trends and developments in search engine marketing, digital marketing as well as consumer behaviour and recommending improvements
- Implementing A/B testing to continuously improve ROI
Desired Candidate Profile
What you need to have:- Proven 4+ years SEM experience in managing PPC campaigns across Google
- Well-versed in performance marketing, conversion and online customer acquisition
- Understanding of keyword matching, keyword research and optimization
- Experienced in understanding google analytics and pixel integration
- Creative copywriting for ads
- Prior experience in working with affiliate ad networks (bonus)
- Understanding of campaign data and growth metrics
- Working knowledge of analytics tools (Google Analytics, Google Datastudio, GTM, etc.)
- Excellent communication skills
- Strong analytical and problem-solving abilities
- Willingness to work in a dynamic startup environment
- Ability to think creatively and work independently in a fast working environment
having an understanding of mobile and software development life cycles, UIX, changing web standards, and Agile methodologies.
dedicated to continuously developing, implementing, and adopting new technologies to maximize development efficiency and produce innovative applications.









