
Role: Customer Service Representative
Job type: Full time
Role type: Operations / Call center
Location: Mumbai
Functional Area: Need to attend and make Inbound and outbound calls and maintain the service quality.
About the role:
We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
You will be responsible for -
- Manage incoming phone calls from the Company’s Customer Service number
- Generate sales leads if needed for equipment upsells and trade-ins
- Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
- Provide accurate, valid and complete information by using the right methods / tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
Requirements –
- All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity working with Customer Relationship Management (CRM) systems and practices
- Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Qualification & Experience:
- Any Graduate or Post Graduate or HSC
- 1 Year of Professional Experience.
Great to have’s: Must have skills or competencies.
- Strong written and verbal communication skills
- A basic understanding of mobile phones and computers (Apple)
- Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing
What we offer you?
- An open minded, collaborative culture of enthusiastic technologists.
- Getting to work with our clients and be part of the next level evolution.
About Andesoft Consulting:
Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.
Company Profile: http://www.andesoftconsulting.com

About Andesoft Consulting
About
We are a digital solutions company servicing clients across the globe.
We are located on Tardeo Road close to Mumbai central station.
We are looking to expand our team and currently hiring for the following positions :
PHP Developers
Dot net developers
Android Developers
iOS Developers
DBA's
BA's
Front End Developers
UI Designers
Testers
Connect with the team
Company social profiles
Similar jobs
The HR Executive is responsible for handling recruitment, employee coordination, documentation, and daily HR activities to support smooth workforce management and company operations.
Key Responsibilities:
- Handle end-to-end recruitment (sourcing, screening, scheduling interviews)
- Coordinate with candidates and clients regarding job requirements
- Maintain employee records, attendance, and documentation
- Prepare offer letters and onboarding formalities
- Follow up with selected candidates for joining
- Maintain HR reports and recruitment trackers
- Support payroll inputs and leave management
- Handle employee queries and basic HR operations
- Ensure proper communication between management and staff
Only female candidates
and Coimbatore candidates
Role: Python Full Stack Developer
Onsite- Bengaluru
Experience: 3+ Years
Contract Duration: 6 Months
Notice0 less than 15 days
Responsibilities:
- Collaborating with data scientists and machine learning engineers to understand their requirements and design scalable, reliable, and efficient machine learning platform solutions.
- Building and maintaining the applications and infrastructure to support end-to-end machine learning workflows, including inference and continual training.
- Developing systems for the definition deployment and operation of the different phases of the machine learning and data life cycles.
- Working within Kubernetes to orchestrate and manage containers, ensuring high availability and fault tolerance of applications.
- Documenting the platform's best practices, guidelines, and standard operating procedures and contributing to knowledge sharing within the team.
Requirements:
- 3+ years of hands-on experience in developing and managing machine learning or data platforms
- Proficiency in programming languages commonly used in machine learning and data applications such as Python, Rust, Bash, Go
- Experience with containerization technologies, such as Docker, and container orchestration platforms like Kubernetes.
- Familiarity with CI/CD pipelines for automated model training and deployment. Basic understanding of DevOps principles and practices.
- Knowledge of data storage solutions and database technologies commonly used in machine learning and data workflows.
· Strong knowledge of .NET web framework.
· Proficient in {C# and/or VB.NET}, with a good knowledge of their ecosystems
· Strong understanding of object - oriented programming
· Skill for writing reusable libraries
· Familiar with various design and architectural patterns
· Familiarity with Microsoft SQL Server.
· Experience with web application frameworks
· Familiarity with Windows Presentation Framework
· A knack for writing clean, readable, and easily maintainable code
· Understanding of fundamental design principles for building a scalable application
· Experience creating database schemas that represent and support business processes
· Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
· Proficient understanding of code versioning tools {such as Git, SVN}
Responsibilities:
· Design, build and maintain efficient, reusable, and reliable code
· Integrate data storage solutions.
· Engage in SQL Version upgrade and Windows upgrade activities
· Ensure the best possible performance, quality, and responsiveness of applications
· Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
· Help maintain code quality, organization, and automatization
Key Responsibilities:
• Actively work on server-side development on the .NET framework.
• Browser / client-side development on JavaScript (or its libraries such as JQuery).
• Work with data structures such as XML and JSON.
Required Skills:
• 2-4 years of hands-on experience on Web technologies.
• Minimum 6 months of experience on MVC is mandatory.
• Good knowledge and understanding of WCF, Windows services.
• Knowledge of Database development on MS SQL / Oracle DB.
• Good communication and problem-solving skills.
• Should be a self-starter and should have the ability to work under pressure.
• Should be passionate about sports.
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.
Job Location: Jaipur
Experience Required: Minimum 3 years
About the role:
As a DevOps Engineer for Punchh, you will be working with our developers, SRE, and DevOps teams implementing our next generation infrastructure. We are looking for a self-motivated, responsible, team player who love designing systems that scale. Punchh provides a rich engineering environment where you can be creative, learn new technologies, solve engineering problems, all while delivering business objectives. The DevOps culture here is one with immense trust and responsibility. You will be given the opportunity to make an impact as there are no silos here.
Responsibilities:
- Deliver SLA and business objectives through whole lifecycle design of services through inception to implementation.
- Ensuring availability, performance, security, and scalability of AWS production systems
- Scale our systems and services through continuous integration, infrastructure as code, and gradual refactoring in an agile environment.
- Maintain services once a project is live by monitoring and measuring availability, latency, and overall system and application health.
- Write and maintain software that runs the infrastructure that powers the Loyalty and Data platform for some of the world’s largest brands.
- 24x7 in shifts on call for Level 2 and higher escalations
- Respond to incidents and write blameless RCA’s/postmortems
- Implement and practice proper security controls and processes
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on platform.
Must have:
- Minimum 3 Years of Experience in DevOps.
- BS degree in Computer Science, Mathematics, Engineering, or equivalent practical experience.
- Strong inter-personal skills.
- Must have experience in CI/CD tooling such as Jenkins, CircleCI, TravisCI
- Must have experience in Docker, Kubernetes, Amazon ECS or Mesos
- Experience in code development in at least one high-level programming language fromthis list: python, ruby, golang, groovy
- Proficient in shell scripting, and most importantly, know when to stop scripting and start developing.
- Experience in creation of highly automated infrastructures with any Configuration Management tools like: Terraform, Cloudformation or Ansible.
- In-depth knowledge of the Linux operating system and administration.
- Production experience with a major cloud provider such Amazon AWS.
- Knowledge of web server technologies such as Nginx or Apache.
- Knowledge of Redis, Memcache, or one of the many in-memory data stores.
- Experience with various load balancing technologies such as Amazon ALB/ELB, HA Proxy, F5.
- Comfortable with large-scale, highly-available distributed systems.
Good to have:
- Understanding of Web Standards (REST, SOAP APIs, OWASP, HTTP, TLS)
- Production experience with Hashicorp products such as Vault or Consul
- Expertise in designing, analyzing troubleshooting large-scale distributed systems.
- Experience in an PCI environment
- Experience with Big Data distributions from Cloudera, MapR, or Hortonworks
- Experience maintaining and scaling database applications
- Knowledge of fundamental systems engineering principles such as CAP Theorem, Concurrency Control, etc.
- Understanding of the network fundamentals: OSI, TCI/IP, topologies, etc.
- Understanding of Auditing of Infrastructure and help org. to control Infrastructure costs.
- Experience in Kafka, RabbitMQ or any messaging bus.
Nactus is at forefront of education reinvention, helping educators and learner’s community at large through innovative solutions in digital era. We are looking for an experienced AI specialist to join our revolution using the deep learning, artificial intelligence. This is an excellent opportunity to take advantage of emerging trends and technologies to a real-world difference.
Role and Responsibilities
- Manage and direct research and development (R&D) and processes to meet the needs of our AI strategy.
- Understand company and client challenges and how integrating AI capabilities can help create educational solutions.
- Analyse and explain AI and machine learning (ML) solutions while setting and maintaining high ethical standards.
Skills Required
- Knowledge of algorithms, object-oriented and functional design principles
- Demonstrated artificial intelligence, machine learning, mathematical and statistical modelling knowledge and skills.
- Well-developed programming skills – specifically in SAS or SQL and other packages with statistical and machine learning application, e.g. R, Python
- Experience with machine learning fundamentals, parallel computing and distributed systems fundamentals, or data structure fundamentals
- Experience with C, C++, or Python programming
- Experience with debugging and building AI applications.
- Robustness and productivity analyse conclusions.
- Develop a human-machine speech interface.
- Verify, evaluate, and demonstrate implemented work.
- Proven experience with ML, deep learning, Tensorflow, Python











