Role: Customer Service Representative
Job type: Full time
Role type: Operations / Call center
Location: Mumbai
Functional Area: Need to attend and make Inbound and outbound calls and maintain the service quality.
About the role:
We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
You will be responsible for -
- Manage incoming phone calls from the Company’s Customer Service number
- Generate sales leads if needed for equipment upsells and trade-ins
- Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
- Provide accurate, valid and complete information by using the right methods / tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
Requirements –
- All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity working with Customer Relationship Management (CRM) systems and practices
- Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Qualification & Experience:
- Any Graduate or Post Graduate or HSC
- 1 Year of Professional Experience.
Great to have’s: Must have skills or competencies.
- Strong written and verbal communication skills
- A basic understanding of mobile phones and computers (Apple)
- Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing
What we offer you?
- An open minded, collaborative culture of enthusiastic technologists.
- Getting to work with our clients and be part of the next level evolution.
About Andesoft Consulting:
Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.
Company Profile: http://www.andesoftconsulting.com
Shubham Vishwakarma
Full Stack Developer - Averlon
About Andesoft Consulting
About
We are a digital solutions company servicing clients across the globe.
We are located on Tardeo Road close to Mumbai central station.
We are looking to expand our team and currently hiring for the following positions :
PHP Developers
Dot net developers
Android Developers
iOS Developers
DBA's
BA's
Front End Developers
UI Designers
Testers
Company social profiles
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Job Title: Digital Marketing Intern
Company: Honeybee Digital
Location: Gandhinagar, Gujarat / Online Internship
Internship Duration: 3 Months
Job Type: Internship
Stipend
- 3-month internship: Unpaid
📄 Note: Internship certificate will be provided only after successful completion of the internship duration.
About the Role
We are looking for a motivated and enthusiastic Digital Marketing Intern to join our team. The intern will assist in executing digital marketing strategies, managing online platforms, and supporting marketing campaigns. This role is ideal for individuals who want to gain practical experience in digital marketing and work on real-world projects.
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- Assist in planning and executing digital marketing campaigns
- Manage and update social media platforms such as Instagram, Facebook, and LinkedIn
- Support SEO activities including keyword research and on-page optimization
- Assist in creating engaging content for blogs, social media, and websites
- Monitor website traffic and marketing performance using analytics tools
- Conduct market and competitor research
- Help manage email marketing and online promotions
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Requirements
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- Familiarity with social media platforms and online marketing tools
- Good communication and writing skills
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- Ability to manage tasks and meet deadlines
Skills You Will Gain
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- Exposure to digital marketing tools and analytics
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Responsibilities:
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Qualifications:
- At least 3+ years of experience in the technical content and copywriting role in a 0-1 stage product start-up or from an automotive/EV background.
- Proven portfolio showcasing a range of written content, including web copy, articles, blog posts, and marketing materials.
- Bachelor's degree in Marketing, Communications, English, Journalism, or a related field (Master's degree and Engineering is a plus).
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- The Sector: EVs are the next big thing to disrupt the transportation sector. You will be working at the intersection of mobility, data science and finance.
- Growth: The experienced founding team has deep insights about the sector and is looking at creating India’s largest EV ecosystem platform - consolidating EV, logistics, finance, charging, and OEMs all under a single roof. You will be in the top 50 employees to join the company and witness exponential growth.
- Traction: The company owns a fleet of over 5,000 vehicles across 8 cities in India, managing an AUM of over $8mn in just the last 16 months. The EV sector is growing at a very fast pace and we have positioned ourselves as the leader in this sector. The company is profitable and self-sustainable.
- Investors: Backed by marquee global institutional investors, who will lead the series A as well within the next 12 months.
- We are already making revenues! Ask us how?
- All of the above perks, along with an insurance plan, a cool office, a competitive market salary and a great culture to work with a high potential 0-1 stage, collaborative and dynamic startup culture.
Fill this google form: https://forms.gle/B5J9p3uR4m63PQ6T9
to connect directly with the hiring team
Join us in our mission to transform the future of sustainable mobility. As a Content & Copy Writer, you will play a pivotal role in shaping the landscape of electric vehicles and with focus on building our brand by crafting compelling content and with a passion for driving growth in a dynamic startup environment, we shall together make a positive impact on the world.
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Education : BE/ BTech/ MCA or equivalent engineering degree
Experience : 2-4 years of Java Programming experience
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Mandatory :
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Desired :
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- Medical Insurance- Self, Family
- Term Life Insurance
- Group Personal Accident Insurance
- Long Service Awards
- Professional Certification Assistance
- Global Exposure
About Xebia :
Xebia Group consists of nine specialized, interlinked companies: Xebia, Xebia Academy, StackState, GoDataDriven, Xpirit, Binx.io, Instruqt, Qxperts and Xccelerated. Offices in Amsterdam, Utrecht, Hilversum, Paris, Gurgaon, Pune, Bangalore, Boston and Dubai.Expertise in Technology Consulting, Offshore Services, Deployment Automation, Digital Transformation, Agile Transformations, Agile Product Management, DevOps, Big Data & Data Science, Cloud Infrastructures, Agile Software Development, Blockchain, Quality & Test Automation, Classroom Training, In-Company Training, Artificial intelligence, and Machine Learning.Xebia explores and creates new frontiers. Always one step ahead of what businesses need, we turn the latest technology trends into advantages for our customers. As a mainstream frontrunner, we create new solutions and build the future with our clients.
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Python
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Build the front-end of applications through appealing visual design
Develop and manage well-functioning databases and applications
Write effective APIs
Test software to ensure responsiveness and efficiency
Troubleshoot, debug and upgrade software
Create security and data protection settings
Build features and applications with a mobile responsive design
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Requirements and skills
Proven experience as a Full Stack Developer or similar role
Experience developing desktop and mobile applications
Familiarity with common stacks
Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
Excellent communication and teamwork skills
Great attention to detail
Organizational skills
An analytical mind
Degree in Computer Science, Statistics or relevant field
Location- Gurgaon
Mode of Work- Office
Interview Mode- Online
Experience- 2 to 4 years
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- Prepare well-organized drafts utilizing Content Management Systems (e.g. WordPress, Weebly, Joomla, etc).
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Requirements
- Bachelor’s degree in English, Journalism, Marketing or related field {Master's degree, a plus}
- At least 1 year of work experience as a Content Writer
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- Ability to handle tight deadlines.
- Excellent interpersonal skills.
- Strong communication skills.
- Ability to work independently.
- Willingness to multitask and take new initiatives
About US
Sunstone Education
Sunstone is revolutionizing Indian higher education ecosystem. Founded in 2019, company’s vision is to bring accountability in the Indian higher education ecosystem and provide world class education to every individual and create industry ready professionals, aligned with dynamically changing industry needs.
Sunstone Education offers both online and offline courses (operating in an asset-light model). Sunstone is disrupting India's higher education space by offering Pay after Placement where fee is charged only after a student gets placed in a well-paying job. Sunstone conducts both long term MBA/PGDM in partnership with various universities across India and short-term online programs in various discipline including Analytics, Digital Marketing, Logistics and Supply Chain, Banking & Financial services, Sales management among others.Sunstone takes complete accountability of a student’s career and delivers industry integrated education leveraging modern technology with a focus on developing job-ready professionals. It has established a 100% placement record to date and has 500+ recruiters hiring from Sunstone.
To know more about us: http://www.sunstone.edu.in/" target="_blank">www.sunstone.edu.in
HTML/CSSJavascript
GitResponsibilities:
- Creating the website architecture.
- Designing and building the website front-end.
- Managing website back-end including database and server integration.
- Managing WordPress themes and plugins.
- Conducting website performance tests.
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- Monitoring the performance of the live website.
Skill Requirements:
- Proven work experience as a WordPress developer.
- Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
- Knowledge of code version tools including Git, Mercurial, and SVN.
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- Bachelor’s degree in computer science or a similar field.
NodeJS (Node.js)
MongoDBReact.jsAngular (2+)experienced in designing and building web-based SaaS applications
Ability to program in NodeJS and AngularJS.
should have excellent debugging skills
Proven Expertise in HTML5, CSS, Angular 4+, ngrx (store) & Typescript, NodeJS, npm, bootstrap, javascript libraries (jQuery, lodash, moment js ...)
Very strong knowledge of object-oriented concepts & design patterns
Good working exposure with REST API
Highly effective and thrive in a dynamic environment with multiple, changing priorities
Critical thinker and good problem-solver
React.jsJavascript
Redux/FluxHTML/CSSResponsibilities-
- Developing new user-facing features using React.js, HTML5, CSS3
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
skills-
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Good understanding of HTML5, CSS3 concepts
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon