Customer Support executive (Domestic)

Key responsibilities

• Develop and execute sales strategies to achieve sales targets and revenue goals.
• Identify and target potential clients in the assigned territory through market research, networking, and prospecting.
• Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.
• Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.
• Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.
• Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Meet or exceed sales targets and contribute to the overall growth and success of the company.
• Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.
• Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.

Key skills and experience required

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 1 years of successful sales experience in the advertising industry, preferably in transit media advertising, Digital Media Sales or related fields.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and presentation skills, with the ability to articulate the value proposition of transit media advertising to clients.
• Excellent negotiation and closing skills, with the ability to create win-win solutions.
• Self-motivated and target-driven, with a proactive approach to sales.
• Ability to build and maintain strong relationships with clients and internal stakeholders.
• Proficient in using CRM software and sales analytics tools.
• Familiarity with the local advertising market and a strong network of potential clients is highly desirable.

Role Purpose: Contributing to develop and optimizing industrial processes and improvement in current

processes to enhance performance and productivity of fabrication by using technical skills, best practices in

manufacturing etc.

SKILLS:

1. Analyzing and interpreting skills for data and situations

2. Creative thinking and problem-solving skills

3. Communications skills

KNOWLEDGE:

● 1. Should have proven work experience in process engineering considering in same

domain.

● 2. Should have excellent technical skills in to understand drawings and application.

● 3. Should have experience in welding process validation and implementation

● 4. Should familiar with health and safety regulations

● 5. Should have good analytical and interpersonal skill

● 6. Should have knowledge of Lean, Welding and other problem solving tools & technique

DETAILED JOB DESCRIPTION: (HIGHLIGHT CRITICAL ACTIVITIES)

1. Establish critical processes parameters and prepare reports for performance.

2. Manage and validate all process and establish corrective actions for any

non-conformance. 3. Analyze data and monitor implementation of all process and quality of

that process.

4. Monitor projects, identify risks and issues and prepare documents for same.

5. Develop welder competency and improve fabrication culture toward excellence.

6. Perform risk assessments on new developments.

7. Evaluate current processes or operating procedure and suggest recommendations if any. 8.

Analyze and troubleshoot process problems to make continuous and permanent improvements

9. Initiate improvement projects and completed on time and within budget.

Person should have strong knowledge in -

1. Core Java,

2. JSP

3. Spring Framework,

4. Spring Boot,

5. SOAP and REST Webservices

6. Application Security.

Person should have 4 to 6 Years of work experience in Java and the above-mentioned related technology.

Person should have good Oracle Database knowledge and have good communication skills.

Having work experience in BFSI domain will added advantage

Person needs to work from Mumbai location and also available to join the office

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.

Desired Candidate Profile

Desired Candidate Profile

1. Exp. In online bidding on various portal like Elance, Guru, Freelancer, Odesk, Upwork etc.
2. Expert in generating business from online bidding.
Writing proposals, costing and negotiations.
3. Prospect for potential new clients and turn this into increased business.
4. Candidate should be flexible in working hours.
5. Generate new business leads for Web design, graphic design, web development & internet marketing.

• Track & effectively address queries with timeliness and accuracy.
• Answer incoming queries over phone and emails

• Resolve any customer complaints in a prompt and professional manner.
• Collaborate to ensure customer satisfaction.

• Should be able to work, manage & maintain the CRM software.
• Coordinate with internal managers for updating data
• Maintain complete and accurate customer correspondence data.