Customer Technical Support Representative

Roles and Responsibilities;-

• Include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
• Designing, developing and delivering high-volume, low-latency applications for mission-critical systems

Framework required – spring boot, Hibernate
Skills - Should have knowledge of JPA, js, Ajax

SAP Controlling Analyst

Callaway Golf is a growing collection of brands that blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.

JOB OVERVIEW

The Principal Analyst, SAP Controlling will be the functional lead for retail processes and capabilities and be an advocate for both business and technology decisions within our global IT organization.

This position is responsible for the design and management of business system solutions for Callaway Golf. We leverage ECC and SAP S/4. The incumbent will partner with corporate IT, business leaders and stakeholders to identify solutions to business needs, leveraging technology to add value to the company. 

Must have superior business relationship skills and functional knowledge with change management experience. Our company is going through a technology evolution and this role will be key to many of these initiatives. This role will need to be a strong team leader who can develop their own resources while building strong cross-team collaboration and solutions.

ROLES AND RESPONSIBILITIES

• Provide solutions for business needs in all areas of the company.
• Coordinate with corporate IT, vendors and business users on project deliverables
• Manage the design, development and implementation of global business solutions.
• Design solutions with innovation and ensuring the ability to deliver value over time.
• Manage the design for a matrix of plants and retail location and the related inventory movements
• Responsible to provide global visibility, collaboration, and analytics to business leaders.
• Establish, grow, and enhance collaborative relationships with regional business leads.
• Provide value-added input and alternatives and facilitate requirements definition whenever appropriate.
• Manage multiple projects/solutions for multiple business areas.
• Collaborate within the department to ensure alignment and adherence to stated goals.
• Collaborate with business areas to understand needs and develop or introduce solutions to maximize value.
• Leverage matrix approach to sharing of resources in support of business needs.
• Manage internal/external resources as “virtual” project teams.
• Act as an active change agent within the organization challenging the team and business to improve and excel.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Have the necessary level of expertise in the following SAP modules (preferably on S/4):

o  Expert – SAP CO – Product Costing

o  Expert – SAP CO – Profitability Analysis

o  Expert – SAP CO – Cost Center Accounting

o  Expert – SAP CO – Internal Orders

o  Strong – SAP FI – General Ledger

o  Strong – SAP FI – Accounts Receivable

o  Strong – SAP FI – Accounts Payable

o  Strong – SAP CO – Project Systems

o  Strong – SAP EC – Profit Center Accounting

o  Desired but not required – SAP Material Ledger

o  Desired but not required – SAP FSCM

o  Desired but not required – SAP Fixed Assets

o  Desired but not required – SAP EC-CS

• Expert Accounting experience – CMA or CA preferred
• Experience with SAP IS-Retail or IS-Fashion is a plus
• Business process skills to facilitate conversations about best practices and solutions
• Excellent management and leadership skills: people, process and technology.
• Demonstrated achievement in developing and maintaining business partnership at all levels and from varying cultures around the world.
• Strong interpersonal communication skills; flexibility; responsiveness.
• Participative management style, advocate team-based concepts.
• Diverse background with broad knowledge of solution platforms, custom development, package implementations to work on highly complex projects.

Job description:

• To manage and develop the exhibition sales team setting objectives to achieve pre-set targets identified from the exhibition sales plan.
• To ensure that all opportunities are reacted to, proactively targeted and relationship managed in a timely manner.
• To develop sales strategy, taking into account market trends and the business environment and review this on a monthly basis reporting on any findings.
• To undertake relevant sales and marketing activities in order to achieve sales targets from exhibition clients.
• To ensure contracts are accurately raised and reflect the proposal made and ensure they are signed and returned.
• To ensure packages of services are agreed with the client and communicated to the ACC Liverpool events and operations teams.
• To ensure that the sustainability of an event is taken into account when offering availability to a client.
• To identify opportunities and grow new business from a variety of large multi national, local and regional organisations to ensure a diverse complimentary mix of events.
• Liaise closely with Corporate, Association, Sport and Entertainment sector leads on any potential clash events prior to confirming availability to clients to avoid programming conflict.
• To develop a robust CRM process to ensure that key client relationships are developed on an on-going consistent basis and that this information is recorded and reported each month.
• On a monthly basis, report on enquiries received, lost and developed, the state of the sector including business position in relation to the budget target.
• To follow up on any leads and general enquiries, dealing with them in a timely and efficient manner and ensure that team members do the same.
• To proactively call potential customers and ensure that team members are targeted to do the same.
• To set up and attend regular ‘keep in touch’ client meetings.
• To set up and attend regular ‘keep in touch’ team member meetings.
• To attend exhibitions, meetings and other events nationally and internationally as required to promote our organization.
• To provide a monthly sales activity report.

Role: User Experience Designer

Team: Product

Location : Remote

STAGE:

STAGE is an OTT platform for BHARAT which serves video based entertainment in dialects (बोलयाँ). We bring traditional and new local Artists on STAGE who create content in hyperlocal genres like Ragini, Geet, Saang in dialect like haryanavi, rajasthani etc. We are on a mission to uplift the cultural roots of Bharat, by connecting/introducing dialect based content to young and adult audiences. There are 400 million ( 40 crore) Bharatwaisi who primarily speak in dialects in Bharat. We want to serve them well by providing quality content in their local culture. This is a complete remote work so good communication skills would be a strong plus for this role. 

Job Responsibilities:

• Lead the product design function at STAGE
• Collaborate with cross functional teams like Technology, Product, Content and deliver amazing product experiences to our users
• Create user flows, wireframes, mock-ups and prototypes for STAGE on mobile, web and TV
• Conduct user research for discovering user insights aligned with the business goals
• Work closely with our users to understand and solve their pain points
• Contribute towards each stage of design thinking principles (Empathize, Define, Ideate, Prototype, Test, Scale) for our users

Requirements:

• Growth and Ownership mindset
• 3-5 year of experience in product design, UI/UX
• Hands on experience on any product design tool. Sketch or Figma preferred
• Great communication skills. Both verbal and written.
• Ability to interpret data would be an advantage since this is a B2C product
• Good problems solving skills and product sense
• Understanding of user research frameworks

• 6-8 years’ Digital analytics implementation experience with Google Analytics experience
• Expertise in Google Analytics Tag implementation using Tealium and Google Tag Manager or similar tools like Ensighten, Adobe Launch. Ability to Implement, Manage different tools/extensions in Tag Management System
• experience any other debugging tool - Omnibug, ObservePoint, or any other debugging tool
• Understanding of TMS architecture & functioning
• Intermediate to advanced JavaScript skills
• Experience with HTML and CSS selectors (preferably JQuery)
• Understanding of TMS architecture & functioning