Customer Technical Support Representative

Role Objective:

Big Data Engineer will be responsible for expanding and optimizing our data and database architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems, and products

Roles & Responsibilities:

• Sound knowledge in Spark architecture and distributed computing and Spark streaming.
• Proficient in Spark – including RDD and Data frames core functions, troubleshooting and performance tuning.
• Good understanding in object-oriented concepts and hands on experience on Scala with excellent programming logic and technique.
• Good in functional programming and OOPS concept on Scala
• Good experience in SQL – should be able to write complex queries.
• Managing the team of Associates and Senior Associates and ensuring the utilization is maintained across the project.
• Able to mentor new members for onboarding to the project.
• Understand the client requirement and able to design, develop from scratch and deliver.
• AWS cloud experience would be preferable.
• Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services - DynamoDB, RedShift, Kinesis, Lambda, S3, etc. (preferred)
• Hands on experience utilizing AWS Management Tools (CloudWatch, CloudTrail) to proactively monitor large and complex deployments (preferred)
• Experience in analyzing, re-architecting, and re-platforming on-premises data warehouses to data platforms on AWS (preferred)
• Leading the client calls to flag off any delays, blockers, escalations and collate all the requirements.
• Managing project timing, client expectations and meeting deadlines.
• Should have played project and team management roles.
• Facilitate meetings within the team on regular basis.
• Understand business requirement and analyze different approaches and plan deliverables and milestones for the project.
• Optimization, maintenance, and support of pipelines.
• Strong analytical and logical skills.
• Ability to comfortably tackling new challenges and learn

External Skills And Expertise

Must have Skills:

• Scala
• Spark
• SQL (Intermediate to advanced level)
• Spark Streaming
• AWS preferable/Any cloud
• Kafka /Kinesis/Any streaming services
• Object-Oriented Programming
• Hive, ETL/ELT design experience
• CICD experience (ETL pipeline deployment)

Good to Have Skills:

• AWS Certification
• Git/similar version control tool
• Knowledge in CI/CD, Microservices

Embedded Software - Linux 

Job Responsibilities: 

Linux development engineer working on microcontroller firmware development, Linux platform drivers and IoT solutions. Should be able to resolve technical roadblocks and deliver project commitments. Looking for someone with 2+ years in the embedded industry and a passion to grow along with the company. 

Selected candidates for this role will be reporting to the software tech lead/manager in the organization. 

• Embedded software development activities and Linux platform development.
• Work with QA teams to resolve bugs and ensure release readiness 

The main responsibilities of this role are: 

Technical: 

• Strong programming skills (C, C++, assembly) 
• Linux development experience (porting & platform drivers) 
• Knowledge of embedded microcontroller & microprocessor-based systems 
• Prior experience of delivering modules for microcontroller projects 
• Good understanding of commonly used embedded communication protocols 
• Good understanding of common embedded peripherals, interfaces & sensors 
• Experience working on Real-Time systems (RTOS) 
• Should be able to quickly learn new technologies.
• Should be able to work with minimal technical guidance 

Leadership: 

• This role requires excellent communication skills 
• Strong analytical & problem-solving skills 
• Prior experience working with overseas clients 
• Periodically report progress to manager.

Experience: 2 to 4 years

Interns day to day responsibilities include:

• Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

• Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.

• Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).

• Strong experience require in C# coding & Concepts & Threads

• Strong Experience require in SqlServer & MySql & Sqllite

• Experience required in ASP.NET MVC & ASP.NET

• Expericend required in Restful services using WCF & WEB API

• Strong experience using Entity Framework (Edmx,code first)

.        Experience require in ADO.NET

• Familiarity with the client side framework  jQuery & Javacsript & Reactjs

.        Familiarity with HTML & CSS

• Familiarity  with Git Repositories

.        Familiarity with Microsoft Azure

.        Having knowledge in Xamarin.Forms will be added advantage

Field Sales Representative - AWS Sales Singapore/SEA

Who we are?

Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realize the “Next” in the “Now” for our Clients. We specialize in Cloud Data Engineering, AI/Machine Learning and advanced cloud technologies such as Anthos by Google Cloud and AWS Sagemaker just to name a few. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to the cloud.

Your bucket of undertakings

Responsibilities:

1. Execute business development plans to ensure that opportunity creation and pipeline goals are met and exceeded while working against KPIs and metrics.

2. Source, identify, and qualify opportunities within potential customers:

Prospect new opportunities using a combination of phone, email, social media, and direct mail to help build our sales pipeline by connecting with prospective customers, understanding their unique needs, identifying the best way to position Searce Inc and her value propositions, evaluate if there is a good fit, schedule meetings and bring prospects to successful sales closure.

3. Collaborate and nurture strategic engagement with Sales and Marketing for outbound messaging and demand generation programs.

4. Source and be able to organize large contact data sets. Use data to identify key target prospects.

5. Work closely with Amazon Web Services on target account lists and find creative ways to break into competitive accounts. Your relationships with customers are crucial in helping Searce futurify businesses and bringing our product portfolio into companies both big and small around the world.

6. Follow up and track closely to assigned targets while ensuring that integrity and bringing positive business outcomes to the clients are not compromised.

So, what are we hunting for ?

● 8-10 years of technology sales and business development experience, particularly within the AWS ecosystem.

● Experience managing and developing a pipeline of qualified leads and opportunities within software, SaaS, Analytics, BPM or IT products or her related services.

● Understanding or previous experience working within the Public Cloud ecosystem (Amazon Web Services, Google Cloud Platform, etc. - and their related services) is required.

● Consistent record of meeting and exceeding sales targets.

● Highly effective verbal and written communication skills in English.

● True passion for sales and technology.

● Self-starter with tons of energy, passion, humor, and enthusiasm.

● Critical problem-solving skills to handle customer questions and overcome objections.

● A great sense of humor and enjoys having fun with colleagues.

● Passionate, persuasive and able to articulate the value of the  Cloud Ecosystem to instill a sense of interest and credibility for Searce and oneself.

● Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.

● Strong service attitude and a commitment to quality.

● Highly organized and efficient with strong work ethics

● Confident working with others to inspire a high-quality standard

Education, Experience, etc.

1. Is Education overrated? Yes. We believe so.

a. However there is no way to locate you otherwise. So we might look for a graduate degree in engineering with a sales mindset or you started your business at 12 and sold it post high school. And the latter is better. We will find you faster if you specify the latter in some manner. :)

2. Comfortable working in an all-hands start-up environment - owning a project, wearing many hats to get the job done, attention to detail and strong follow-through.

3. Strong work ethic, track record of high productivity and sales achievement.

How do we work?

It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.

Humble: Happy people don’t carry ego around. We listen to understand; not to respond.

Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.

Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.

Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.

Innovative: Innovate or Die. We love to challenge the status quo.

Experimental: We encourage curiosity & making mistakes.

Responsible: Driven. Self motivated. Self governing teams. We own it.