Customer Technical Support Representative

Role & Responsibilities

Develop high-quality, scalable mobile applications for Android platform using Kotlin.

Collaborate closely with cross-functional teams to define, design, and implement new features.

Write clean, efficient, and maintainable code, following coding standards and best practices.

Optimise mobile app performance to ensure a smooth and responsive user experience.

Conduct code reviews and provide constructive feedback to team members.

Stay updated with the latest mobile development trends, tools, and technologies.

Troubleshoot and debug issues to maintain application stability.

Participate in the full software development lifecycle, from concept to deployment and support.

Ideal Candidate

Bachelor's degree in Computer Science, Engineering, or a related field.

3-8 years of proven experience in mobile app development, with a focus on Kotlin and Swift.

Strong proficiency in Kotlin and Swift programming languages.

Solid understanding of mobile app architecture, design patterns, and development best practices.

Experience with RESTful APIs, third-party libraries, and mobile UI/UX principles.

Familiarity with Git or other version control systems.

Ability to work effectively in a collaborative, fast-paced environment.

Excellent problem-solving and analytical skills.

Required Skills & Qualifications

• 4+ years of professional experience in backend development with Python.
• Strong hands-on experience with FastAPI (or Flask/Django with migration experience).
• Familiarity with asynchronous programming in Python.
• Working knowledge of version control systems (Git).
• Good problem-solving and debugging skills.
• Strong communication and collaboration abilities.
• should have a solid background in backend development, RESTful API design, and scalable application development.

Shift: Night Shift 6:30 pm to 3:30 AM IST

TAPPP is building the next-generation digital platform by leveraging cell-based architecture to integrate technologies like Artificial Intelligence, Rules, Workflows, Microservices, FaaS (Function as a Service), Micro-frontends, and Micro apps to create a highly extensible and cutting-edge technology platform that brings together sports fans with broadcasters, sports teams, and sportsbooks to create a marketplace for all aspects of sports and we are available across platforms via the Web, Mobile, Roku, and Tablets.

Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

TAPPP is led by a very able leadership team drawn from Industry leaders from companies like ESPN, Amazon, Blackhawk, Kargocard, Visa, and many others.

Who are we looking for:

A coding enthusiast who loves writing elegant code and developing software systems.

As a Roku developer, you will be a part of the core product development team that is responsible for building high-performant components of the TAPPP platform.

Your responsibility:

• You will be responsible for designing, coding, reviewing, testing, and bug-fixing different modules of the software product that needs to work seamlessly across different environments.
• Write production-quality code in Brightscript / Scenegraph.
• Write unit-test code for robustness, including edge cases, usability and general reliability.
• You will work in an Agile team, working on the TAPPP revolutionary platform. 
• Interface with other teams and/or third-party vendors to assist in the deployment of applications on Roku platforms.

Mandatory technical skills:

• At least 3 years of experience in developing apps for Roku devices.
• Strong knowledge of BrightScript, SceneGraph, and core scripting languages like JS.
• Experience with REST APIs interaction and a strong understanding of client-server architectures.
• Experience with Media Playback, streaming concepts, HLS, and manifests.

Other

Strong independent contributor.

Comfortable working in a start-up environment.

The position is based in Pune(India).

Java with cloud

Job Title : Talent Acquisition Sourcers

Roles and responsibilities:

• Sourcing candidates from various job portals.
• Conducting the initial screening rounds.
• Scheduling interviews with candidates and panel members.
• Job Posting for Portals, Social Media and External Sources.
• Preparing the Resource tracker Weekly, Monthly, Quarterly MIS.
• Conducting the Weekend Recruitment Drives.
• Worked on PPT and various ways of presenting data as a story/theme.
• Have managed high volume of data and MIS in past.
• Should have worked with corporates earlier.

Requirement:

• MBA (HR) / Graduate
•  have spent 70% doing IT recruitment & 30% non-it
• Ability to articulate confidently
• Excellent communication skills (written & verbal)
• Strong analytical skills
• Contract period : 1year

Key Responsibilities:

1.Take ownership of the entire product stack , which includes multiple android applications and backend modules.

2.To enhance each of them while bringing in innovation and latest market trends.

3.Bridge the gap between tech team and non tech team (operations, support, finance etc)

4.create automation and efficiency in the company.

5.Create detailed user stories and product principles via discussions with relevant owners and team.

6.Work with the Project Management team and assign tasks to the 50-member tech team and determine deadlines.

7.Work with UI-UX team to ensure wire framing and visual prototypes are captured as part of story board approval.

8.Drive product launches including working with the operations team to ensure knowledge transfer and training

9.Take deep understanding of Grabs business across all verticals to build a robust product line.

Eligibility:

1.Proven work experience in product management or as an associate product manager

2.Proven track record of managing all aspects of a successful product throughout its lifecycle

3.Proven ability to develop product strategies and effectively communicate recommendations to management

4.Strong problem solving skills and willingness to roll up ones sleeves to get the job

5.Skilled at working effectively with cross functional teams in a matrix organization

6.Excellent written and verbal communication skills

7.Education qualification from premier institute preferred