Customer Technical Support Representative

Role Overview:

We are looking for a detail-oriented Quality Assurance (QA) Tester who is

passionate about delivering high-quality consumer-facing applications. This role

involves manual testing with exposure to automation, API testing, databases, and

mobile/web platforms, while working closely with engineering and product teams

across the SDLC.

Products:

• Openly – A conversation-first social app focused on meaningful interactions.

• Playroom – Voicechat – A real-time voice chat platform for live community

engagement.

• FriendChat – A chatroom-based social app for discovering and connecting with

new people.

Key Responsibilities:

• Perform manual testing for Android, web, and native applications.

• Create and execute detailed test scenarios, test cases, and test plans.

• Conduct REST API testing using Postman.

• Validate data using SQL and MongoDB.

• Identify, report, and track defects with clear reproduction steps.

• Support basic automation testing using Selenium (Java) and Appium.

• Perform regression, smoke, sanity, and exploratory testing.

• Conduct risk analysis and highlight quality risks early in the SDLC.• Collaborate closely with developers and product teams for defect resolution.

• Participate in CI/CD pipelines and support automated test executions.

• Use ADB tools for Android testing across devices and environments.

Required Skills & Technical Expertise:

• Strong knowledge of Manual Testing fundamentals.

• Hands-on experience with Postman and REST APIs.

• Working knowledge of SQL and MongoDB.

• Ability to design effective test scenarios.

• Basic understanding of Automation Testing concepts.

• Familiarity with SDLC and QA methodologies.

• Exposure to Selenium with Java and Appium.

• Understanding of Android, web, and native application testing.

• Experience using proxy tools for debugging and network inspection.

Good to Have:

• Exposure to CI/CD tools and pipelines.

• Hands-on experience with Appium, K6, Kafka, and proxy tools.

• Basic understanding of performance and load testing.

• Awareness of risk-based testing strategies.

Key Traits:

• High attention to detail and quality.

• Strong analytical and problem-solving skills.

• Clear communication and collaboration abilities.

• Eagerness to learn and grow in automation and advanced testing tools.

Job Description

Position - HR Operation

HR Operations Executive

Overview

The company was established more than 12 years ago with the purpose of introducing the latest international aesthetic treatments to Mumbai, while keeping in mind the Indian skin and its myriad moods. The company in Mumbai aims to provide customised, state-of-the-art treatments using innovative international technologies from around the world combined with our personal holistic approach to skincare. In a short span, The company has built a loyal, notable client list that boasts 80% of Mumbai’s top celebrities, supermodels and thousands of happy, glowing faces across all ages. Recognised by Vogue Magazine as the ‘Skin Expert of the Year’—the industry’s most esteemed award—and spotlighted as the #1 Ultherapy Treatment Provider in India, Dr Harshna Bijlani is a pioneer of innovative aesthetics and clinical beauty in the country.

Roles & Responsibilities

·       Bachelor’s degree in human resources.

·       Minimum 3- 5 years of relevant experience in human resources.

·       Additional training/certification in Payroll Management – may be advantageous.

·       Full understanding of HR functions and best practices.

·       Well-versed with HRMS

·       Onboarding and Exit formalities

·       Well-versed with entire Payroll Cycle

·       HR documentation

·       Employee grievances

·       Prepare and maintain employee master (MIS) (Good with excel)

·       Good with drafting letters and policies

·       Complete Payroll and salary process.

·       HRMS software management.

·       Staff grievance management

·       Good communication and drafting skills for drafting all employee contract.

·       Staff grievance to manage

• Write clear, concise, and complete sentences
• Focus on key responsibilities critical to the position
• Base the content on the responsibilities and duties of the position
• Include expectations of a fully proficient incumbent meeting all position requirements
• When indicating the percentage of time spent on each duty, consider what is performed over a given period of time
• The percentages must total 100% and should not be smaller than 5% or greater than 50%
• Use explanatory phrases telling why, how, where, or how often to add meaning and clarity

Key Responsibilities:

1. Write clean, structured code and develop back-end components that are scalable and reusable which aligns with the existing architecture.
2. Own and manage team processes, releases, and systems and integrate user-facing elements developed by front-end developers with server-side logic
3. Design, build, test, and document code and databases
4. Coordinate with internal teams to understand user requirements and provide technical solutions
5. Make architecture decisions that contribute to maintainable systems
6. Architect and build the backend for the corresponding web service (Django)

Skills Required:

1. 2+ years of experience with Django, Experienced & expertise in Python framework - Django and Rest
2. Strong systems, architecture and database fundamentals, experience with scaling web technologies
3. Should have basic knowledge of Front End
4. Should have good database design knowledge
5. Should be able to write good quality code with good documentation
6. Experience in creating REST API's
7. Basic understanding of tech stacks - Postgres and Git
8. The ability to work independently is a must

Senior Full Stack Engineer

• 3+ years of relevant experience in software development building web applications
• Demonstrated technical capability developing applications using Node JS, Express/NestJS/SailsJS, and any industry-standard RDBMS
• Well acquainted with cutting edge front-end frameworks like React, Javascript dialects like ES6, TypeScript
• CSS frameworks like Bootstrap, Foundation HTML5, CSS3 and tools like Gulp/Webpack
• Strong analytical and problem- solving skills paired with the ability to develop creative and efficient solutions
• Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions
• Ability to work both independently and in various team settings

Job Summary:

– We are looking for a kick ass software engineer with exceptional skills in data structures, algorithms, core java, and distributed systems. If you think you have it in you to deliver on aggressive timelines, have the hunger for growth, don’t like giving excuses, contribute to product features, be hands-on and deliver a world-class product, then we want to hear from you.

This is a predominantly back-end engineering role.

– You are a rockstar engineer with proven capabilities working on SaaS product and a passion for writing exception code.

– You are hungry for an opportunity to join a start-up and become a member of core platform team driving the company forward.

– You will be responsible for the delivery of product features as a part of the platform engineering team.

– You will be hands-on working on key features of the product.

– You will be responsible for design of back-end architectural changes and product features.

– You will have plenty of opportunity to learn and implement ideas to build products in efficient and cohesive manner.

– Understand the product mission, goals, and tasks and execute with the team to achieve them.

– Understand the design and architecture and build modules in accordance with it or recommend and make the necessary changes that adds more stability to our product.

Eligibility:

– 4+ years of experience with hands-on experience in Core Java/Kotlin

– 2+ years of experience as a technical architect with responsibility for core features 

– 4+ years of working experience in cloud-based systems

– 2+ years of experience working on distributed systems

– 2+ years of experience working on Kafka and Zookeeper

– Experience working on RxJava/ Reactive Programming

– Adept on design patterns and distributed systems

– Excellent verbal and written communication

– Proficient in building REST APIs to interact with relational and non-relational data sources

– Proficient in SQL and RDBMS

– Hands on experience in code and system optimization

– Experience in working with NoSQL databases is a plus