Customer Technical Support Representative

Role Proficiency:

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities

Outcomes:

Interpret the application/feature/component design to develop the same in accordance with specifications.

Code debug test document and communicate product/component/feature development stages.

Validate results with user representatives; integrates and commissions the overall solution

Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions

Optimises efficiency cost and quality.

Influence and improve customer satisfaction

Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

Adherence to engineering process and standards (coding standards)

Adherence to project schedule / timelines

Number of technical issues uncovered during the execution of the project

Number of defects in the code

Number of defects post-delivery

Number of non compliance issues

On time completion of mandatory compliance trainings

Outputs Expected:

Code:

Code as per design

Follow coding standards

templates and checklists

Review code – for team and peers

Documentation:

Create/review templates

checklists

guidelines

standards for design/process/development

Create/review deliverable documents. Design documentation

r and requirements

test cases/results

Configure:

Define and govern configuration management plan

Ensure compliance from the team

Test:

Review and create unit test cases

scenarios and execution

Review test plan created by testing team

Provide clarifications to the testing team

Domain relevance:

Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.

Learn more about the customer domain identifying opportunities to provide valuable addition to customers

Complete relevant domain certifications

Manage Project:

Manage delivery of modules and/or manage user stories

Manage Defects:

Perform defect RCA and mitigation

Identify defect trends and take proactive measures to improve quality

Estimate:

Create and provide input for effort estimation for projects

Manage knowledge:

Consume and contribute to project related documents

share point

libraries and client universities

Review the reusable documents created by the team

Release:

Execute and monitor release process

Design:

Contribute to creation of design (HLD

LLD

SAD)/architecture for Applications/Features/Business Components/Data Models

Interface with Customer:

Clarify requirements and provide guidance to development team

Present design options to customers

Conduct product demos

Manage Team:

Set FAST goals and provide feedback

Understand aspirations of team members and provide guidance opportunities etc

Ensure team is engaged in project

Certifications:

Take relevant domain/technology certification

Skill Examples:

Explain and communicate the design / development to the customer

Perform and evaluate test results against product specifications

Break down complex problems into logical components

Develop user interfaces business software components

Use data models

Estimate time and effort required for developing / debugging features / components

Perform and evaluate test in the customer or target environment

Make quick decisions on technical/project related challenges

Manage a Team mentor and handle people related issues in team

Maintain high motivation levels and positive dynamics in the team.

Interface with other teams designers and other parallel practices

Set goals for self and team. Provide feedback to team members

Create and articulate impactful technical presentations

Follow high level of business etiquette in emails and other business communication

Drive conference calls with customers addressing customer questions

Proactively ask for and offer help

Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.

Build confidence with customers by meeting the deliverables on time with quality.

Estimate time and effort resources required for developing / debugging features / components

Make on appropriate utilization of Software / Hardware’s.

Strong analytical and problem-solving abilities

Knowledge Examples:

Appropriate software programs / modules

Functional and technical designing

Programming languages – proficient in multiple skill clusters

DBMS

Operating Systems and software platforms

Software Development Life Cycle

Agile – Scrum or Kanban Methods

Integrated development environment (IDE)

Rapid application development (RAD)

Modelling technology and languages

Interface definition languages (IDL)

Knowledge of customer domain and deep understanding of sub domain where problem is solved

Additional Comments:

About the Role: We are looking for a Senior Software Developer with strong experience in .NET development and Microsoft Azure to help build and scale our next-generation FinTech platforms. You will work on secure, high-availability systems that power core financial services, collaborating with cross-functional teams to deliver features that directly impact our customers. You’ll play a key role in developing backend services, cloud integrations, and microservices that are performant, secure, and compliant with financial regulations. Key Responsibilities: Design, develop, and maintain backend services and APIs using C# and .NET Core. Build and deploy cloud-native applications on Microsoft Azure, leveraging services such as App Services, Azure Functions, Key Vault, Service Bus, and Azure SQL. Contribute to architecture decisions and write clean, maintainable, well-tested code. Participate in code reviews, technical planning, and sprint ceremonies in an Agile environment. Collaborate with QA, DevOps, Product, and Security teams to deliver robust, secure solutions. Ensure applications meet high standards of security, reliability, and scalability, especially in a regulated FinTech environment. Support and troubleshoot production issues and contribute to continuous improvement. Required Skills & Qualifications: 5–8 years of experience in software development, primarily with C# / .NET Core. Strong hands-on experience with Microsoft Azure, including Azure App Services, Azure Functions, Azure SQL, Key Vault, and Service Bus. Experience building RESTful APIs, microservices, and integrating with third-party services. Proficiency with Azure DevOps, Git, and CI/CD pipelines. Solid understanding of software design principles, object-oriented programming, and secure coding practices. Familiarity with Agile/Scrum development methodologies. Bachelor’s degree in Computer Science, Engineering, or a related field.

Skills: Dot Net, C#, Azure

Must-Haves

Net with Azure Developer -Required: Function app, Logic Apps, Event Grid, Service Bus, Durable Functions

• Job Title:- Sales Manager
• Exp:- 2yr to 4yrs
• Location:- C.G Road, A’bad
• No. of Days Working:- 6 Days

• Recruit the insurance sales advisers from your own network who would represent and sell Life Insurance products in the market.
• Training the sales advisers on products and sales to meet business targets.
• Fix customer appointments and visit potential customers for new business.
• Make the customer understand about the various benefits available in the plan check whether it meets with the customers requirements.

Avegen is a digital healthcare company empowering individuals to take control of their health and supporting healthcare professionals in delivering life-changing care.

Avegen's health management platform is being used by healthcare providers in the U.K. and India to take care delivery beyond the four walls of the hospital/clinic, ensuring that patients have access to personalized care. The platform enables better patient management leading to improved outcomes.

Responsibilities, Skills:

• Own
• Take the deliverable through lifecycle (Spec review, Test design, Test execution and defect reporting, Segregation tests in smoke, sanity, regression, Customer Issue reproduction, test case addition/update, automation to build regression suite for Customer reported issues
• Help with issue reproduction and debugging
• Keeping required documentation up to date for compliance for every deliverable

• Perform under guidance
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Track quality assurance metrics and QMS compliance
• Automate smoke, sanity and regression suite for backlog
• Expected to take initiative
• Stay up-to-date with new testing and test automation tools and test strategies
• Contribute to SDLC discussion and tweak processes to Avegen specific needs including waterfall, agile, hybrid, etc.

Educational Qualifications:

● Bachelor’s Degree in Engineering

● Additional business degree/Certification in Agile or Scrum preferred

Good to have ISTQB certification

A brief about The SalesBridge. 

Our scalable and data-driven services can streamline your business, thereby making it more agile and profitable. From designing your campaigns to fine-tuning the sales funnels, we’ve always got your back! 

Job Description:

• Market Research, Contact Discovery and Profiling. - Pre Sales, Cold Calling and Lead Generation.
• Contact Discovery via Professional networking sites, like LinkedIn, zoom info, jigsaw, inside view etc.
  
• Effectively perform outbound calls to target prospects in defined geographies
• Focused on achieving/ exceeding daily/ weekly/monthly targets defined for self and team
• Converting the right business opportunity/lead to an appointment for the client from US and UK. -Making outbound US calls.

Required Skills:

  *   Excellent Communication Skills

  *   Strong work ethics and sense of commitment

  *   Ability to work in a fast-paced environment

  *   Computer Skills (Word, Excel, Outlook)

  *   Result orientation College degree.

  *   LinkedIn Sales Navigator experience preferred

Company Name: The SalesBridge

Location: Kharadi, Pune

• Design and driving learning strategy and charter for company, inline with business priorities.
• Provide a responsive, effective and efficient centralized- Learning and Development (L&D) function within the newly established Centre of Excellence (CoE) providing a range of Learning and Development services across functions.
• Foster a culture of continuous-learning through various interventions, and providing access to curated, relevant content to the team.
• The incumbent will aggregate and support the delivery of the L&D strategy and the development of the L&D offerings across company
• Design and execute learning journeys for specific cohorts such as high potentials, leadership, any identified critical roles/functions
• Ownership of associated metrics and data for learning & development, and talent processes
• Working in close collaboration with internal and external stakeholders to deliver the learning needs of company.
•  
•  

Role: Full-Stack Lead Software Developer – Building Materials Start-up

Experience: 5+ Years preferred (3+ years mandatory)

Location: Hyderabad

About the Company: AndesInfra Solutions is a Hyderabad based Building materials start-up. The founders have over 20 years’ experience in the industry having worked with reputed clientele over these years. The start-up is re-defining how products and services are offered in the construction industry by focusing on driving better efficiencies. Powered by Technology and Innovative business models, the start-up is aiming to solve the root causes of project cost and time over runs, service delivery and quality assurance.

About the Industry: The real estate sector in India is expected to reach $1Trn by 2030 and contribute to ~13% of India’s GDP by then. The industry is heavily fragmented with most players struggling for efficiencies. There is a growing trend towards product modularization and service orientation leading to greater stress on efficiencies.

Overview of the role: As the full-stack lead developer, you are part of the organization’s senior management team leading the technology team. You will work with both internal and external members to build, test, deploy and maintain high quality software products/enhancements

Job Description:

• You are expected to write high quality code for applications, database integrations, interfaces and code enhancements
• You will lead the entire cycle of software development to delivery and maintenance. You must be comfortable working with agile, lean and continuous delivery practices
• You are expected to recommend, design and implement the optimal choices on technology, tools and architecture
• You will keep sanctity of the code and structure when working with external teams
• You must ensure the overall security of the applications and the data
• You are expected to lead code reviews, cloud deployments/Dev-Ops
• You are expected to build, coach and lead the technology team to successful deliveries
• You are expected to build a tech team for the company, that works under your leadership

Skills Required:

• 4+ years’ deep experience across All of MEAN Stack
• Must be well versed with Javascript, Typescript, HTML, CSS, Angular 12, Docker
• Must have expert level data modelling skills
• Must have been involved in the launch of IOS and Android Apps or Progressive Web Apps
• Must have built and/or managed and technology team in your previous organizations
• Must be able to work cross-functionally and demonstrate business acumen and judgement
• Having an appreciation/some background in construction industry is a plus

Salary Offer:

• Competitive salaries
• Generous equity
• Flexible work hours