Sr Customer Service Advisor

A.    Key Activities (Critical activities of the job)

1. Obtain all the necessary approvals / NOCs from respective departments of Municipal Corporation, METRO, regulatory authorities etc.
2. Ensure all requisite No Objection Certificates (NOCs) are in place for necessary approvals within defined timelines.
3. Submit all relevant documents and follow up with the various government / regulatory departments of the stage of approval.
4. Establish, maintain and enhance working relationships across levels within the concerned government agencies / department.
5. Work closely with the Management, Legal and Sales teams to enable closures of the transaction through a structural, legal, and commercial due diligence process.
6. Collaborate with engineers, architects, 3D rendering companies etc. to determine the specifications of the project and implement accordingly.
7. Work towards any internal premise modifications and execute the same. 

Key Areas of Responsibility

• Lead Generation,
• Target Achievement
• Prior experience with the International market
• Prior experience in working with Service based company
• Good Communication and Negotiation

Skills Required Candidate Profile:

• Drive and support international sales to close key new business in the Software Services Domain.
• Drive processes in acquiring new customers, retaining old business, proposals, negotiation, and major deals, to win new business.
• Leads proposals and negotiations that maximize customer value.
• Develops and maintains strong customer relationships with target Accounts.
• Achievement of assigned Digital sales quota / Sales revenue as well as a contribution towards the overall team target.
• Maintain consistent, timely, and high-quality reporting meeting the requirements of the business.
• As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions.
• Understand the company’s goal and purpose to continue to enhance the company’s growth.
• Must be capable of working individually with minimal guidance.
• Must be able to work under flexible Work Timings.
• Have great interpersonal and communication skills. 

I am looking for Mulesoft Developer for a reputed MNC

Experience: 6+ Years

Relevant experience: 4 Years

Location : Pune, Mumbai, Bangalore, Indore, Kolkata

Skills:

Mulesoft

Experience: 6+ Years

Relevant experience: 4 Years

Location : Pune, Mumbai, Bangalore, Indore, Kolkata

As a Senior/Principal Product Manager you will be responsible for the product roadmap, features, adoption, and bugs. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development, and successfully launching new product features.

To read more about the kind of qualities we are looking for this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/

1. Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.

2. Develop functional, technical and designs specifications for the product.

3. Help define the value proposition of the product for the sales team and help develop the sales documentation that support the selling process of your products.

4. Research and understand competitive offerings in your sector.

5. Experience in E-commerce, CMS, Payment Apps, and Integration products will be preferred as the role would demand this experience.

You will closely work with technology, design, sales and customer care teams. You'll report to head of product development for Plum.  

An enthusiastic individual with 6+ years of product management function in a product company. We'll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. 

We are looking for candidates from B2B SaaS or consumer SaaS based companies only.Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.

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ABOUT US

Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:

• A Bank Account you can create from anywhere in the world in under five minutes
• A high-limit Credit Card that helps build a healthy credit score
• Easy, lightning-fast, cross-border money transfers with the best rates in the market

RESPONSIBILITIES

• Responsible for driving customer excellence & bringing the customer perspective to all business decisions
• Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
• Own and drive the overall NPS metric for Zolve
• Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
• Understand the competitive landscape and be an expert on our competition and how they are positioned
• Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
• Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
• Serve as a customer evangelist within the organization

REQUIREMENTS

• 1. Obsessed with improving customer experience 🙂
• 2. Obsessed with improving customer experience 🙂
• 3. Obsessed with improving customer experience 🙂
• 4-6 years of B2C product experience
• Preferably has worked or studied in the US
• A creative and quantitative thinker
• Significant attention to detail
• Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
• Excellent presentation, written, and verbal communication skills

• 2+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies   
• Experience with JavaScript, HTML and CSS   
• Experience with Angular 5/6 and TypeScript   
• Experience using SOAP or REST APIs   
• Experience Struts, Hibernate is preferred.   
• Strong communication and interpersonal skills is an absolute must.   
• Immediate joiners preferred.  
• Bachelor's degree or equivalent.   

What you need to have:

Experience: 2 to 5 years

Annual CTC: Rupees 10,00,000 to 12,00,000