Sr Customer Service Advisor

Job Title: Business Development Executive (Admissions)

Location: Chennai – Perungudi (On-site)

Experience: Fresher to 2 years

Employment Type: Full-time

Role Summary

We are looking for a Business Development Executive to support student admissions, increase brand visibility, and engage with parents and local communities for I2 Global School. The role involves counseling parents, handling inquiries, and supporting admission-related activities at the centre.

Key Responsibilities

• Handle admission inquiries through calls, walk-ins, school tours, and follow-ups
• Counsel parents on curriculum, facilities, and academic programs
• Drive admissions by converting leads into enrollments
• Support local marketing activities, events, and community outreach
• Maintain inquiry data, follow-up records, and admission reports
• Coordinate with Centre Heads and academic teams for admission events
• Track competitor activities and share market insights
• Ensure a positive and professional parent experience

Requirements

• Strong communication and interpersonal skills
• Interest in sales, admissions, or business development
• Ability to interact confidently with parents and stakeholders
• Basic computer skills (Excel, CRM is a plus)
• Freshers with good communication skills are welcome

Preferred Background

• Education / Ed-tech / Training institute experience is an added advantage
• Inside sales, counseling, or customer-facing experience preferred
• 
  

Senior PowerShell Automation Engineer (Microsoft 365 & Azure)

📍 Location: Open (Remote/Hybrid/Onsite based on requirement)

🧑‍💻 Experience: 4–8 Years

💼 Role Type: Automation + Engineering (80–85%) / Administration (20–25%)

About the Role

We are looking for a highly skilled and hands-on PowerShell Automation Engineer with strong experience working across Microsoft Cloud technologies, including Azure Active Directory (Entra ID), Microsoft 365, Intune, and Graph API. The ideal candidate will focus primarily on scripting, automation, custom development, and integration, with a smaller portion of day-to-day administration.

This role requires a deep technical mindset, strong analytical skills, and the ability to automate complex operational tasks, build reusable frameworks, and optimize cloud environments.

Key Responsibilities

• Develop and maintain advanced automation scripts using PowerShell.
• Build integrations using Microsoft Graph API for Microsoft 365 and Azure workloads.
• Automate user lifecycle management, compliance policies, security operations, and reporting.
• Implement automation for Entra ID, Intune, Exchange Online, SharePoint Online, and Teams provisioning.
• Perform configuration, optimization, and light administration of:
• Azure Active Directory / Entra ID
• Microsoft 365
• Intune / Endpoint Manager
• Develop automation workflows supporting CI/CD, cloud governance, and operational efficiency.
• Design and maintain database logic for automation tasks (SQL preferred).
• Troubleshoot complex issues across scripting, automation, and identity platforms.

Technical Skills Required

Primary (80–85% - Development & Automation)

✔ Strong hands-on PowerShell scripting and automation expertise

✔ Experience with Microsoft Graph / Graph API integrations

✔ CI/CD mindset for repeatable and scalable automation

✔ Database experience (SQL or any equivalent) for storing logs, metadata, and automation state

Secondary (20–25% - Administration)

✔ Administration knowledge in:

• Microsoft 365
• Azure Active Directory / Entra ID
• Intune / Endpoint Manager

✔ Experience with identity lifecycle management, conditional access, policies, and access governance

Preferred Skills (Good to Have)

• Experience with Azure Functions, Logic Apps, or automation frameworks
• Exposure to REST APIs, JSON, OAuth2, and tenant-level automation
• Familiarity with DevOps tools (Git, Azure DevOps, or GitHub Actions)

Job Responsibilities:

• Microservices Development: Contribute to the design, development, and testing of RESTful microservices using Java 14+, Spring Boot, and Spring Cloud.
• Cloud Integration: Assist in building and deploying services that integrate with AWS ecosystem services, including S3, SQS, SNS, API Gateway, ElasticSearch, and Secrets Manager.
• System Resilience: Help implement patterns for fault tolerance and latency tolerance using NetflixOSS tools such as Hystrix for circuit breaking and Ribbon for client-side load balancing.
• API Gateway & Service Discovery: Work with tools like Zuul for routing and filtering and implement service registration/discovery using Eureka.
• Security: Support the integration of authentication and authorization mechanisms using OAuth 2.0via Spring Cloud Security.
• Distributed Tracing: Utilize monitoring tools like Sleuth and Zipkin to help track requests across multiple services and diagnose performance bottlenecks.
• Asynchronous Messaging: Develop event-driven components using messaging platforms like Kafka and RabbitMQ.
• Code Quality & Collaboration: Write clean, maintainable, and well-tested code. Participate in code reviews, sprint planning, and other Agile ceremonies using tools like JIRA and Git.
• Collaboration: Work closely with cross-functional teams, including QE and DevOps, to ensure smooth deployment and operation of services.

Qualifications & Skills:

• 4 Years to 6 year of professional experience developing applications with Java.
• Hands-on academic or project experience with Spring Boot and an understanding of the Spring ecosystem (Spring Web, Spring Data JPA, Spring Core).
• Familiarity with building and consuming RESTful APIs.
• Basic understanding of microservices architecture principles.
• Exposure to cloud platforms, preferably AWS, and an interest in services like S3, SQS, or SNS.
• Knowledge of fundamental distributed systems concepts (caching, messaging, load balancing).
• Familiarity with version control systems, preferably Git.
• Strong problem-solving skills and a keen desire to learn new technologies.
• Excellent communication and teamwork skills.

Roles and Responsibilities

 Video conferencing device and application -Cisco, HP poly, Logitech,Crestron, Extron, Microsoft team, Zoom, Cisco Webex, and Google Meet device installation and configuration

 Audio device and application- Biamp, QSC, Bose, Yamaha, Extron, Harman, BSS, Shure, Kramer, and Xilica device installation, configuration, and basic programming.

 Video Switching device and application - Crestron, Extron, Kramer, Lightware, installation, and basic configuration.

 Video End Display-Projector, video wall, and Active LED-Samsung, LG, Sharp NEC, Panasonic, Barco, Epson, and Sony.

 Audiovisual over IP- Crestron, Extron, Kramer, Lightware, and ZeeVee

 Dante/AES67 Audio over IP technology.

 Control and graphics user interface Software -Crestron, Extron, Kramer,

 Troubleshooting & Debugging: On-site and remote troubleshooting of control system code, networking issues, and hardware conflicts to ensure flawless system performance.

 Documentation: Create and maintain clear, detailed programming notes, code comments, and system documentation for post-installation support and future upgrades.

 Collaboration: Work closely with project managers, design engineers, and installation teams to ensure programming requirements are understood and met throughout the project lifecycle.

 For Senior Programmers: Lead programming efforts on large-scale projects, mentor junior programmers, and contribute to pre-sales engineering and system design discussions.

 Basic Knowledge of Computer Networking and IP address.

Qualifications, Role Specific Knowledge, and Experience

 Experience: 5-10 years of hands-on experience in AV control system programming for enterprise-level projects for MNC customers like Microsoft and Google.

 Education: 3-year Diploma or bachelor’s degree (BSc/BE/B.Tech) in Electronics, Electronics & Telecommunication, Computer Science, or a related field.

 Certifications: Industry certifications such as Crestron Certified Programmer (CCP), Extron Certified Programmer (ECP), Biamp Tesira, Q-SYS, and Dante (Level 2/3)

 Fluent in English & Hindi.

 Willingness to put extra hours when required.

 Be willing to travel across India on short notice to for project requirements (15-20%)

The Senior R&D Engineer will be a key contributor to the design, development, and improvement of ploughs and other agricultural implements. This role involves leading engineering projects from conception through to production, focusing on innovation, performance enhancement, cost optimization, and durability. The Senior R&D Engineer will utilize advanced engineering principles, CAD software, and testing methodologies to create cutting-edge products for the agricultural sector. They will also mentor junior engineers and contribute to the strategic direction of the R&D department.

Key Responsibilities:

• Lead the design and development of new plough models and other agricultural implements, incorporating advanced engineering principles and innovative solutions.
• Conduct detailed design, analysis (including FEA - Finite Element Analysis), and optimization of mechanical components and assemblies for strength, durability, and performance.
• Select appropriate materials, considering properties like wear resistance, tensile strength, and cost-effectiveness for various plough components (e.g., mouldboards, shares, frames).
• Develop prototypes, oversee their fabrication, and rigorously test them in both laboratory and diverse field conditions to validate design parameters and performance.
• Identify opportunities for product improvement, cost reduction, and manufacturing efficiency in existing plough models.
• Collaborate closely with manufacturing, production, quality control, and sales teams to ensure designs are feasible for production, meet quality standards, and align with market needs.
• Stay abreast of the latest technologies, industry trends, and competitive products in agricultural machinery design and manufacturing.
• Prepare detailed engineering drawings, specifications, technical reports, and design documentation.
• Provide technical guidance and mentorship to junior R&D engineers, fostering their professional growth.
• Ensure all designs comply with relevant national and international agricultural machinery safety and performance standards.
• Manage project timelines and budgets effectively.

Requirements:

• Bachelor's or Master's degree in Mechanical Engineering, Agricultural Engineering, Production Engineering, or a closely related field from a reputed university/institute. A postgraduate qualification is highly preferred.
• Minimum of 5-8 years of progressive experience in Mechanical R&D, product design, or engineering, with a significant portion in the agricultural machinery or heavy equipment manufacturing industry.
• Proven track record in designing, developing, and successfully launching mechanical products, especially agricultural implements like ploughs.
• Experience in leading engineering projects and mentoring junior team members.
• Strong understanding of manufacturing processes such as welding, machining, casting, and sheet metal fabrication.

Skills & Competencies:

• Technical Expertise: In-depth knowledge of mechanical design principles, machine elements, material science, metallurgy, and agricultural machinery hydraulics (if applicable).
• Software Proficiency: Highly proficient in CAD software (e.g., SolidWorks, AutoCAD, CATIA, Creo), and FEA software (e.g., ANSYS, SolidWorks Simulation).
• Analytical & Problem-Solving: Excellent ability to analyze complex engineering problems, conduct simulations, and develop innovative, practical solutions.
• Leadership & Mentorship: Demonstrated ability to lead technical projects, guide teams, and provide effective mentorship.
• Communication: Excellent written and verbal communication skills, with the ability to present complex technical information clearly.
• Collaboration: Proven ability to work effectively in a cross-functional team environment.
• Initiative & Proactiveness: Self-motivated with a strong drive for innovation and continuous improvement.
• Attention to Detail: Meticulous in design, documentation, and testing.

Role: Sales Development Representative (SDR) 

Location: Hybrid - 3 days Work from Office (HSR, Bangalore) 

Shift: US Hours (7:30 PM to 3:30 AM IST) 

Salary: 4.5 LPA fixed + incentive (negotiable)

** Only apply if you are in Bangalore, or willing to relocate to Bangalore before Dec 1,2025 **

Our company isn’t another SEO agency. We’re the first ones helping SaaS brands rank inside ChatGPT, Perplexity, and AI search engines. 

We’re looking for a Sales Development Representative (SDR) who’s hungry to win—someone who thrives on conversations, not comfort, and can fill the founder’s calendar with high-intent SaaS leads. 

What You’ll Do: 

● Own top-of-funnel outreach: research, prospect, and qualify leads from our ICP (future-focused SaaS brands). 

● Personalize cold outreach across email, LinkedIn, and calls using our playbooks and tools. 

● Book high intent qualified meetings/month with the founder. 

● Run crisp qualification conversations: you’re not spamming; you’re diagnosing. ● Maintain and update lead data, activity, and notes in CRM tools (we’ll provide systems + training). 

● Collaborate with leadership to refine messaging, identify opportunities, and close the feedback loop fast. 

What You’ll Need: 

● 1-2 years of experience as an SDR or in outbound lead generation for B2B SaaS or agencies. 

● Excellent spoken and written English (you’ll be speaking with US founders).

● Comfort with cold outreach: you’re confident, curious, and unshaken by silence.

● Sharp research instincts and ability to adapt messaging on the fly. 

● Hunger to learn, improve, and grow into a senior sales or partnerships role. 

What You’ll Get: 

● Fixed pay + incentives for every qualified meeting completed. 

● Hands-on exposure to scaling a fast-growing global agency. 

● Direct mentorship from founders: learn outbound systems that actually convert.

● Work with global SaaS brands defining the future of search visibility.

About the Opportunity

We are seeking a passionate React Native Developer to join our growing mobile development team. This role is ideal for candidates eager to build high-quality cross-platform apps and grow their career in mobile development.

What You Will Do

• Build and deploy cross-platform mobile applications using React Native
• Collaborate with designers and backend developers to deliver features
• Debug, test, and optimize app performance
• Stay updated with mobile development best practices

The Skills You Bring

• Strong knowledge of JavaScript/TypeScript, ReactJS and React Native
• Familiarity with REST APIs and third-party integrations
• Understanding of mobile UI/UX principles
• Problem-solving mindset and willingness to learn

Position:  AEM Developer 

•  Exp : 5 to 7 Yrs
• JD for AEM Developer 
• 
  
• Job Function :

• Experienced Java Developer with knowledge in web framework based development and internet technologies

• Develop digital consumer experiences based on foundation of the Adobe AEM product suite, including AEM, CRX, Target and DAM

• Translate marketing and web site needs into AEM specific recommendations and solutions

• Leverage AEM, other state-of-the-art technologies, and integration patterns to solve cross-departmental challenges

• Design and improve internal development methodologies around Adobe AEM solution

• Deliver a robust self-service environment for the end user community

• Design and code from specifications, analyzes, evaluates, tests, debugs, documents, and implements complex software apps

• Create and integrate content-driven applications on top of AEMs core platform and integrate with E-commerce solutions and search engines

• Work with technology teams to build and maintain web applications using Adobe's Experience Manager CMS to include site architecture, custom components, workflow development, Digital Asset Management (DAM)

• Integrate websites with web analytics tools and analyze/report on analytics data

• Goal oriented and self-motivated

• Candidate must have the ability to work independently or within a team environment

• Strong oral and written communications skills with ability to create software design and engineering documents

• Ability to multi-task and deliver high quality work under tight deadlines is essential

• Ability to work in a fast paced environment is crucial

• Ability to learn, excel and deliver at a quick pace is required

• BS/BA or higher in Computer Science or related field

Qualification :

  5-7 years in Internet related system development for a public-facing internet web site. (Candidate must have prior experience with public-facing/internet web site development)

• Exposure to AEM Sites preferred

• Experience working with CMS platforms, and 5+ years of experience building with Adobe Experience Manager/CQ5

• Experience developing applications, templates, and components for the Adobe AEM product (WCM, DAM, CRX)

• Experience customizing workflows and integration with other enterprise systems

• Demonstrated experience with Java, JavaScript, HTML5, CSS3 and related technologies

• Working knowledge and understanding of the following: Apache Sling, Apache Felix, Apache and App server logs, OSGi, RESTful web services, Javascript, jQuery, AJAX, JSON, HTML, CSS

• Ability to write complex programs, analyze code changes and make suggestions to improve code complexity for maintainability and scalability.

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

What Makes You A Good Fit :

• You are passionate about technology and software development
• You are continuously experimenting and learning more
• You love solving problems and digging into complex problems
• You believe in taking decisions as close to the product and technical expertise as possible.
• You believe in creativity, trying new things and learning from your mistakes.
• You believe in sharing insights and helping one another to build an even better user plan.

Key Skills Required:

• 3-8 years of Experience in Java Product Development.
• Good understanding of MYSQL.
• Practitioner of clean code and SOLID principles
• Exposure to GIT and Maven
• Good verbal and written communication skills
• Understands different major language paradigms (Object Oriented and Functional)
• Understanding and Experience with Multi-Threaded Applications
• Prior Experience in a SAAS Product company is a Plus 
• Experience with Managing Team is a plus

Educational Background:

• Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.

Why You Should Join Rezo.AI

• You will be surrounded by Passionate Team Members with Exposure to Product Building
• You will be learning About various Product Development Cycles
• Big Career Opportunities
• Learning by doing
• The Opportunity of Innovation
• Recognition
• Enhanced Responsibility and Team Management

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information