Sr Customer Service Advisor

Job description

Experience with API testing using Postman or similar tools.

Knowledge of CI/CD pipelines and version control tools like Git.

Familiarity with performance testing tools (JMeter).

Experience in Agile/Scrum environments

Strong React Native Frontend / Mobile Developer Profile

Mandatory (Experience 1) – Must have minimum 5+ YOE in React Native with JavaScript (including ES6+ syntax).

Mandatory (Experience 2) – Must have 4+ years of hands-on native mobile development experience for both Android and iOS platforms

Mandatory (Skills 1) – Must have expertise in state management using React Hooks & Redux for efficient data flow.

Mandatory (Skills 2) – Must have experience in publishing apps to Play Store and App Store.

Mandatory (Education) - B.E / B.Tech

Mandatory (Note) - Considering candidates from South India only

We are looking for an SEO Specialist with a minimum of 1 year experience to join our Digital Marketing Team. 

We expect the candidate to be self-driven to find new initiatives for driving SEO growth of our clients.

Key Responsibilities & Expectations:

a) Conduct Keyword Research and SEO Audits to identify opportunities for website optimization

b) Optimize On-Page SEO Elements (Meta Tags, Headings, Internal Linking, etc.)

c) Expertise in Link Building efforts to improve Domain Authority (DA)

d) Expertise in using Google Analytics + Search Console + SEMRUSH for Website SEO Data Analysis

e) Staying updated with SEO Best Practices and Algorithm updates

f) Writing SEO-friendly Blogs

Required Skills & Qualifications:

a) Min. 1 Year of experience in an SEO role

b) Strong understanding of SEO Fundamentals (on-page, off-page, and technical)

c) Must possess strong English language proficiency, both written and spoken

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Responsible for Generating the business leads and accountability of the assigned project.
• Responsible for Client acquisition and vendor Onboarding Management.
• Coordinating and follow-ups with new and existing clients and maintain healthy relationship with them.
• Conduct research to identify new markets and customer needs
• Arrange business e meetings with prospective clients
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, Lead Generation, Follow-ups etc.
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
  
  

Requirements

• Directly impact revenue generation.
• Advice potential leads about the benefits of our services through detailed discussions.
• Hand holding clients throughout end-to-end customer experience.
• Convert leads to profitable revenue generation.
• Coordinate with other teams for effective & smooth process flow.
• Maintain the sales pipeline and take continuous follow ups throughout the sales channel.
• Build good rapport with the clients and take feedback to increase customer satisfaction.
• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Time management and planning skills

Responsibility:

• Building user friendly Android and iOS Apps on React Native platform.
• Designing state-less components in React Native. State management with any of Redux, mobX or Flux.
• Writing modular, reusable, maintainable, well documented and fully tested code.
• Converting designs to mobile applications.
• Integrating with Rest APIs, while collaborating with Backend deve.
• Take complete ownership of the apps and change various elements/ technologies as per business need.
• Ensure optimum speed, performance, quality and responsiveness of application