Sr Customer Service Advisor

GradRight is an ed-fin-tech company committed to driving transparency and accountability in the global higher education sector.

We are the world's first platform that integrates 'Selection' with 'Financing'. and brings students, banks, and universities into a SaaS environment to make smarter decisions. Using data science, technology, and strategic partnerships across the industry, we enable students to find the “Right University” at the “Right Cost”. We are on a mission to aid a million students to find their best-fit universities and financial offerings by 2025.

Our flagship product - FundRight, is the world’s first student loan bidding platform. In just two years, we have enabled students to get the best deals on $ 1 Billion of loan requests and facilitated disbursements of more than $ 120 Million in loans. We are India's largest single pipeline of education loans and are poised to scale up globally.

Our second product, SelectRight, is the world's first MarTech SaaS platform that redefines how students select the right colleges and how colleges find and engage with the right students.

GradRight is a Delaware, USA-registered company with a wholly-owned subsidiary in India.

Brief:

Obsession with customer needs, passionate about customer experience, and thrive on data - if you resonate with these, then we’d love to hear from you. As a product manager, you’ll be the voice of reason for our entire product ecosystem. You’ll join a fast-paced environment and work with cross-functional teams to design and deliver products aligned with the company’s vision and strategy.

Responsibilities:

1. Collect and analyze customer needs, collaborate with key stakeholders to ideate and deliver compelling solutions that create incremental value for customers
2. Create buy-in for product vision across all stakeholders
3. Develop positioning strategies that can drive growth and improve market share
4. Create and maintain detailed product requirements and roadmap
5. Create and track product success metrics and use them to identify problems and opportunities to pursue
6. Work with designers to build wireframes, validate and translate them into full-blown designs
7. Collaborate with engineering teams to drive feasibility analysis and refine product requirements
8. Work closely with engineering teams to deliver the roadmap while optimizing for time-to-market
9. Own the design <> engineering teams hand-off, release timelines, and work with business teams to plan and execute product launches
10. Evaluate marketing and sales strategies to ensure that they are in line with product strategy
11. Standardize the product design process and evangelize the same across all stakeholders

Requirements:

1. At least 6 years experience as a product manager at a B2C startup, with war stories to share
2. Proven track record of managing all aspects of product development lifecycle
3. Strong understanding of software development workflows and ability to work with top-notch engineering teams
4. Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
5. Excellent written and verbal communication skills
6. Strong presentational and public speaking skills
7. Bias for experimentation and ability to ask the right questions

Good to have:

1. Both B2C and B2B experience, preferably on marketplace-like initiatives
2. Exposure to edTech and/or finTech domains
3. Worked on products that addressed an international audience
4. Worked on products that scaled to millions of users

Location: Hyderabad

Additional resources:

1. Our team - https://gradright.com/team.html
2. Customer Testimonials - https://gradright.com/testimonials.html

GradRight on social media - LinkedIn, Instagram

Night shift

ONSITE at programming office except Gurugram, Chennai

Need Candidate with good Comm Skills

Exp required - 8 Years 

Salary: 22 - 24 LPA

We are looking for a highly skilled Frontend Developer with strong expertise in Angular (latest version) and hands-on experience in UI/UX design tools such as Figma and Adobe XD. The ideal candidate will be responsible for developing modern, responsive, and high-performance web applications while also contributing to the design and user experience process.

Key Responsibilities:

· Develop, optimize, and maintain web applications using Angular (latest versions).

· Collaborate with designers to translate wireframes and mockups from Figma or Adobe XD into responsive, pixel-perfect web interfaces.

· Implement reusable components, services, and modules following best practices.

· Ensure cross-browser compatibility, responsiveness, and high performance of applications.

· Work closely with product managers, designers, and backend developers to deliver seamless user experiences.

· Optimize application performance and troubleshoot issues.

· Stay up to date with the latest trends in Angular, UI/UX design, and front-end development.

Required Skills & Qualifications:

· Strong proficiency in Angular (latest version) and TypeScript.

· Solid understanding of HTML5, CSS3, SCSS, and JavaScript/ES6+.

· Experience in UI/UX design tools: Figma and Adobe XD.

· Knowledge of responsive design principles and best practices.

· Familiarity with RESTful APIs and integration with front-end applications.

· Good understanding of version control systems (Git).

· Strong problem-solving and debugging skills.

· Excellent communication and collaboration abilities.

Preferred Qualifications (Good to Have):

· Experience with Angular Material, Bootstrap, or Tailwind CSS.

· Knowledge of Agile methodologies.

· Exposure to unit testing frameworks (Jasmine, Karma, Jest).

· Understanding of UI accessibility (WCAG) guidelines.

Experience Required:

· 8+ years of experience in Angular development.

· Hands-on experience in creating UI designs using Figma and Adobe XD.

We are looking for a Frontend/Platform Operator to ensure the smooth day-to-day operations of our E-lock GPS web-based platform. This role involves monitoring the platform’s performance, resolving minor frontend issues, and reporting bugs to the development team.

Key Responsibilities:

• Monitor the frontend of the web platform for glitches, bugs, or user-reported issues.
• Perform minor frontend updates (HTML/CSS) as needed.
• Collaborate with the IT Administrator and report major issues to the developers.
• Provide user support for platform-related queries (internal team or customers).
• Document platform performance and generate basic usage reports.

Skills Required:

• Basic knowledge of HTML, CSS, and JavaScript.
• Familiarity with frontend frameworks like React.js or basic debugging tools (preferred).
• Understanding of how frontend and backend APIs work together.
• Strong communication skills for reporting issues and collaborating with other teams.

Education and Experience:

• Bachelor’s degree in IT, Computer Science, or related field (preferred).
• 1-2 years of experience in web operations, frontend development, or technical support.

NOTE: We’re inviting applications for a 6-month internship in Frontend/Platform Operator at Mondiale Technologies, a company at the forefront of smart logistics and IoT-based tracking solutions

Eligibility: Final-year students or fresh graduates in BCA / B.Sc. IT / B.Tech / MCA / Diploma in Computer Science or related fields

Internship Highlights:

• Hands-on experience managing and operating our real-time asset tracking web platform
• Support platform users by monitoring dashboards, raising tickets, and resolving basic interface issues
• Coordinate with tech and support teams for data validations and updates
• Exposure to frontend tools, UI testing, and client-side reporting
• Learn to work in a live SaaS environment used by logistics and fleet management teams

Stipend: YES

✅ Pre-placement offer for high-performing candidates

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

Job Title: Business Development Executive (BDE)

Experience Level: 2+ Years

Location: Ahmedabad, Gujarat

Company Overview: Blockchain Solutions Network is a dynamic and rapidly growing company that is committed to innovation and excellence. We offer a range of products & services to our clients, and our success is driven by a talented and dedicated team of professionals.

We are currently seeking a Business Development Executive with 2+ years of experience to join our team and contribute to our continued growth and success.

Job Description: Position Summary: As a Business Development Executive at Blockchain Solutions Network, you will play a pivotal role in our growth strategy. Your primary responsibility will be to identify and develop new business opportunities, build relationships with potential clients, and contribute to the overall success of our sales and business development team.

Key Responsibilities:

● Lead Generation: Identify potential clients through various channels, including market research, cold calling, social media, and industry events.

● Client Relationship Building: Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions. ● Sales Pitch: Develop and deliver compelling sales pitches and presentations to potential clients, showcasing our products/services and value proposition.

● Sales Funnel Management: Maintain and update the sales funnel, including lead tracking, follow-up, and status reporting.

● Market Research: Stay updated on industry trends, market conditions, and competitor activities to make informed business development decisions.

● Sales Collateral: Assist in the development of marketing materials, proposals, and sales collateral to support the sales process.

● Networking: Attend industry events, conferences, and trade shows to expand your professional network and identify new opportunities.

● Reporting: Provide regular reports and updates on sales activities and progress to the senior management team.

Qualifications: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in business development, sales, or related roles. Proven track record of achieving and exceeding sales targets. Excellent communication and presentation skills. Strong negotiation and relationship-building skills. Self-motivated, proactive, and results-oriented. Ability to work both independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite.

Decarbonic is seeking a highly skilled technical writer with experience in national/public policy drafting to join our team in Nigeria for a 6-month assignment. As a technical writer, you will be responsible for researching, analyzing, and producing high-quality technical documents that are clear, concise, and easy to understand.

Responsibilities:

• Research, analyze, and interpret technical information and data related to climate change, carbon markets, and sustainable development.
• Develop and draft technical reports, policy briefs, and other technical documents that are clear, concise, and easy to understand.
• Collaborate with internal and external stakeholders to ensure that technical documents meet their needs and are aligned with organizational objectives.
• Ensure that technical documents comply with established standards, guidelines, and protocols.
• Review and edit technical documents for accuracy, completeness, and clarity.
• Communicate technical information effectively to non-technical audiences.

Requirements:

• Bachelor's or Master's degree in public policy, environmental science, engineering, or related field.
• At least 3 years of experience in technical writing, with a focus on national/public policy.
• Experience working with carbon markets and climate change-related policies is a plus.
• Excellent writing, research, and analytical skills.
• Strong attention to detail and ability to work independently.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Willingness to relocate to Nigeria for a 6-month assignment with a valid passport.

Experience required - 3 year(minimum) in MERN Stack

Salary - 15-20 LPA

About the Company

The company is one of the fastest-growing B2B SAAS Marketplace to procure industrial materials. The startup is generating an Annual Revenue of Rs. 100 Crore. You will get to work in a fast-paced environment with a brilliant agile tech team led by top engineers.

Location: Pune, 3 months Remote then Work from Office or Hybrid Working

Qualifications & Criteria

1. 3+ Years of development experience in the full-stack development (preferred MERN technology stack). Should be proficient in working with technologies like JavaScript, CSS, and JS with frameworks like NodeJs and ReactJS.

2. Should have good knowledge of databases like Linux.

3. As part of the brains of the startup, You are smart, creative, and love solving business challenges and thereby find new ways to propel the growth of the company.

4. You are passionate about the growth and want to become a future technical leader within the company. Your work and attitude should reflect your commitment for the same.

Responsibilities:

1. Should be able to work independently once proper guidance is provided.

2. Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

3. Ensure timely completion of development activity.

4. Prepare training documents and provide training to internal teams on tools.

5. Consult, design, and develop well-structured, scalable in-house tools.

6. Should be able to write optimized business logic for business functions

• 5-7 years of web application and web site development with Drupal (corporate web sites, ecommerce sites, portals, mobile sites).
• 4+ years managing web application projects.
• Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs.
• Experience with one or more modern JavaScript frameworks (React, Angular, Vue) React preferred
• Experience writing semantic, responsive HTML.
• Experience writing object-oriented PHP.
• Experience implementing web solutions in Drupal and PHP.
• Experience with Drupal’s theme layer.
• Experience with Drupal’s module system and experience writing or extending modules.
• Experience with Drupal’s Migrate framework.
• Experience with Drupal JavaScript behaviors.
• Experience with Acquia provided tooling and development workflows for Drupal 8/9 preferred.
• Experience implementing, accessibility standards (Section 508, WCAG).
• Experience with CSS preprocessors (Sass, Less).
• Experience with version control tools (Git).

Global Quality Assurance Testing Services Department is looking for Quality Assurance Tester who has expertise with web-based, mobile and client server application testing.

As a Quality Assurance Tester individual will heavily interface and work very closely with Development Team, Project Management Office and business users. Position requires coordination, analytical and problem-solving skills, risks mitigation and assurance timely deliverables with best possible quality. Individual will be responsible to analyze business and technical specification, test cases creation, test cases execution and defects identification.

As a Quality Assurance Tester, individual will be responsible to provide wide range of testing services including test cases creation and execution, and performing different types of testing (Functional, System, Integration, Regression, multi-Browser)

The individual will be responsible to gather and analyze test data in support of business cases, proposed projects, and systems requirements. This will include writing test plan strategies and test procedures documents as well as test cases for positive and negative scenarios. The Quality Assurance Tester will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.  The candidate will establish and utilize quality assurance best practices, methodologies and approaches for all projects. Time management, communication (verbal/written) skills and previous testing experience is preferred.

Position requires attendance on various meetings, conference calls, walkthrough sessions and representing Global QA Testing Services Department. The position will report directly into Offshore Quality Lead.

Duties and Responsibilities: 

• Analyze user requirements, functional specification and create detailed level test cases for new online products and features projects
• Hands on experience in designing and developing test automation scripts using selenium and JAVA.
• Documents, tracks, and communicates test results, analysis, and unresolved problems.
• Knowledge of test processes and defect life cycle. 
• Defects identification, escalation and root cause analysis and review
• Experience with carrying out different type of testing such as, functional, regression, cross-Browser and system testing
• Ability to identify set of test cases that will be a good fit for automation and scope out automation coverage for a particular project.
• Execution of Selenium automation scripts during regression testing cycles
• Producing statistical reports on test phase execution.
• Providing recommendation to management towards continues quality assurance improvements
• Supporting production implementation testing activities on weekends when it’s required 

Qualifications & Requirements:

• At minimum 7-8 years Quality Assurance experience and minimum 5 years in automation testing.  
• Experience in automation testing (Selenium & Java)
• Minimum 3 project work experience on Open Source (PHP/MySQL) application
• Minimum 1 project work experience on Mobile or Client Server application
• Ability to create comprehensive test cases and test plans
• Ability to conduct requirements review for business requirements and functional requirements documents
• Good analytical and problem-solving skills
• Ability to work in a high pressure delivery oriented team environment
• Willing to work with a distributed international team
• Great communication (verbal/written) skills
• Must be good team player
• Must be aware and accustomed to work with software development culture and ethics.