Sr Customer Service Advisor

Job Title : GoldenSource Technical Consultant

Experience : 7+ Years

Location : Pan India (Hybrid)

Notice Period : Immediate Joiners or Serving max. 10 to 15 Days

Interview Mode : Virtual

Job Description :

We are looking for a skilled GoldenSource Technical Consultant / Developer with extensive experience in implementing and customizing GoldenSource v8.x for financial institutions. The ideal candidate should possess strong technical knowledge of security reference data management and hands-on experience working with market data vendors.

Mandatory Skills :

GoldenSource v8.x, Security Master, Workflow & UI Development, Bloomberg/Reuters Integration, Oracle/PostgreSQL, JBoss/JMS.

Key Responsibilities :

• Lead and implement GoldenSource v8.x in financial services environments.
• Deep understanding of GoldenSource Security Master v8.x, including architecture and data model.
• Design and develop workflows, connectors, and UI components within GoldenSource.
• Manage and handle Security Reference Data effectively.
• Integrate with data vendors like Bloomberg, Reuters, etc.
• Understand and apply knowledge of financial instruments and capital markets.
• Work with RDBMS platforms such as Oracle or PostgreSQL.
• Collaborate using tools such as JIRA, Confluence, and middleware technologies like JBoss and JMS.

Job Role: Senior Delegate Relations Executive (US/EU)     

Function : International Sales 

Location : Mumbai 

Joining: Immediate – 15 days

Education: Graduation  

Experience : Minimum 8 years 

Working Days : Monday – Friday (Sat and Sun fixed off) 

Shift timings  : (EU Shift12pm – 9pm)/ (US Shift 9pm – 6am) 

Benefits 

• Work life balance 

• Monthly sales achievers are rewarded with gift vouchers. 

• A performance-based commission structure offers earnings between INR 70,000 and INR 1 Lac, in addition to monthly salary. 

• Employees completing three years receive loyalty bonuses ranging from INR 1 lac to INR 5 Lacs. 

• Professional development and career advancement opportunities are actively encouraged. 

• Health coverage includes medical insurance worth INR 2 Lacs. 

• Opportunity to attend global conferences across Berlin, Germany, the USA, and Europe. 

• Managers are entitled to annual bonuses of up to INR 5 Lacs based on performance. 

• Additional benefits include paid holidays, festive leaves, and team gatherings. 

• Comprehensive perks such as Provident Funds and health insurance are provided. 

• Sick leave and relocation assistance are also part of the employee support program. 

Job Responsibilities: 

• Handle all enquiries professionally and always ensure excellent customer service. 

• Responsible for leading and motivating a team to achieve organizational goals and project milestones. 

• Oversee day-to-day operations while ensuring seamless collaboration across departments. 

• Assigned tasks, monitored progress, and provided regular feedback to enhance team productivity. 

• Work towards individual key performance indicators and revenue targets. 

• Speak to previous clients and book them 6 – 8 months in advance. 

• Lead generation and to create a database per project. 

• Speak to speakers and get their referrals booked. 

• Work on LinkedIn to engage with the clients. 

• Study competition to find new ways to retain customers. 

• Advise clients on creating profitable processes. 

• Conduct market research and competitor analysis to identify new opportunities for retention and growth. 

• Provide strategic client advisory to help create profitable event and partnership processes. 

Candidate Specification: 

• Excellent verbal and written communications skills. 

• Confident while working 

• Strong work ethic 

• To-do-attitude 

• Willingness to learn 

• Long term approach 

• International exposure 

Required Skills: 

• Minimum of 8 years’ experience within Delegate Sales/ International B2B Sales. 

• Proven track record of delivery against revenue and other KPI targets 

• Ability to build strong, trusting relationships with your client base. 

• Proficient in MS Office, with working knowledge of CRM platforms 

• Excellent communication and negotiation skills 

• A customer-oriented attitude 

• Problem-solving aptitude 

Requirements

• Extensive and expert programming experience in at least one general programming language (e. g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.

• Experience with multi-threading and concurrency programming.

• Extensive experience in object oriented design skills, knowledge of design patterns, and a huge passion and ability to design intuitive modules and class-level interfaces.

• Excellent coding skills - should be able to convert design into code fluently.

• Knowledge of Test Driven Development.

• Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).

• 4+ years of experience in the art of writing code and solving problems on a large scale.

• Open communicator who shares thoughts and opinions frequently, listens intently, and takes constructive feedback.

Industry -Media and entertainment

DUTIES & RESPONSIBILITIES:

Intake, Ideation and Planning

 Should have the smartness and presence of mind to provide on the spot solutions to the business owners objections and concerns as well as to be able to Pivot from a prepped position basis the conversation

      o Establish relationships with new and niche Clients to expand our reach.

      o Monitor trends and analytics to make product and pricing suggestions for our clients.

      o Maintain strong relationships with our existing partner to understand how we can help them grow while also knowing which product offers and price best fit their model.

 Generate new business leads and build relationships.

 Significant interaction with clients, both face-to-face, online and over the telephone.

 Identify business opportunities through research of specific industry or market.

 Understand customer’s business needs and gather product knowledge to meet those needs.

 Providing support to customers, offering clear advice and solutions wherever possible.

 Ensuring high quality of service by developing a thorough and detailed knowledge of brand specifications.

 Meeting sales targets set by management and contributing to team targets.

 Able to take responsibility and work on flexible basis.

 Maintain all sales activities & dashboard.

Client Servicing-

 On time revert to client on briefs/proposals.

 Post evaluations for all campaigns.

 Objection handling.

 Trade Marketing activities to be suggested to enhance revenue optimization.

 Build and maintain business relationships with key clients and agencies.

 Inter department co-ordination #DhunBadalKeTohDekho.

 Work closely with the programming team and BIG solutions for creative ideas for the clients.

 Ensure sales entitlements are as per the programming guidelines.

o · Seek assistance from marketing and content planning teams for key client pitches.

 Required Qualifications and Skills-

 MBA or a Post Graduate – Minimum 4 years work experience is mandatory.

 Excellent communication skills, confident, enthusiastic, attention to detail, creative.

 Result Oriented and Capacity to operate in a growth environment that is increasingly competitive.

 Set the highest ethical and professional standards.

 Comfortable with change.

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

Job Title: Senior Backend Developer

Location: Mali mahajan road, somwar peth, Pune.

Experience: 5-7 years

Responsibilities:

Backend Development:

• Design, develop, and maintain scalable and high-performance backend systems.

1. Utilize AWS Serverless skills (API Gateway, Lambda, DynamoDB, SQS, Event bridge, CloudWatch, permissions, accounts, multi accounts, streams

Technology Stack:

• Proficiency in JavaScript, Node.js, and Typescript for backend development.
• Leverage AWS services to build serverless applications with a focus on efficiency, security, and reliability.

E-commerce Expertise:

• Bring experience in e-commerce projects, with additional consideration for knowledge of Commerce tools.

Communication Skills:

• Communicate effectively with stakeholders across the US, UK, and Australia.
• Collaborate with cross-functional teams to understand requirements and provide technical insights.

Project Collaboration:

• Work closely with front-end developers, QA engineers, and other team members to deliver end-to-end solutions.

Requirements:

1. Bachelor’s degree in Computer Science or a related field.
2. 5-7 years of backend development experience.
3. Strong proficiency in AWS Serverless technologies.
4. Expertise in JavaScript, Node.js, and Typescript.
5. Experience with e-commerce projects, particularly Commercetools, is an advantage.
6. Excellent communication skills to engage with international stakeholders.

We @ Wroots Global, are happy to bring you below requirement from our client

Kindly go through the JD and share your updated resume as discussed to take this forward.

Enclosing detailed JD for your reference.

What you’ll do
Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to): o Work with Clients to assess requirements

Configure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows

Configure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using Scripting

Develop customer specific solutions where necessary and document them

Proactive problem diagnosis, troubleshooting and resolution

What you need to succeed

Ability to develop creative solutions to problems

About RecoSense

We are a growing SaaS based data analytics startup at revenue stage with multiple customers. We are looking for Python programmer who can be part of core product team in taking the product forward.

Flexible work timings, Stock options, Architect role to lead the product. Visit http://recosenselabs.com">http://recosenselabs.com.

Requirement: We are looking for a good programmer with following skills:

Sr. python developer

Experience:  2- 5 years

Requirements:

1. Mandatory good experience in Python and Mongodb
2. Expertise in cloud management
3. Proficient in shell scripting
4. Expert in modular code writing skills
5. Explorative(geek on what's going around technology)
6. Worked on Spark, AWS, is plus
7. Hands on Postgres
8. Experienced on developing a product from scratch to production
9. Experience on developing modular backend architecture

Location of Work

We are located in Banashankari 2nd stage, Bangalore. Looking for a full time candidate.

Work hours and location of Work is flexible.

Benefit for Candidate

1. Part of the Core Team in the Company
2. Growth along with the Company
3. Startup culture - Ability to work on best technologies, fast paced and dynamic
4. Freedom to work independently.
5. Equity incentives for long term interest