Customer care Executive

Job Overview

We are looking for a detail-oriented and skilled QA Engineer with expertise in Cypress to join our Quality Assurance team. In this role, you will be responsible for creating and maintaining automated test scripts to ensure the stability and performance of our web applications. You’ll work closely with developers, product managers, and other QA professionals to identify issues early and help deliver a high-quality user experience.

You should have a strong background in test automation, excellent analytical skills, and a passion for improving software quality through efficient testing practices.

Key Responsibilities

• Develop, maintain, and execute automated test cases using Cypress.
• Design robust test strategies and plans based on product requirements and user stories.
• Work with cross-functional teams to identify test requirements and ensure proper coverage.
• Perform regression, integration, smoke, and exploratory testing as needed.
• Report and track defects, and work with developers to resolve issues quickly.
• Collaborate in Agile/Scrum development cycles and contribute to sprint planning and reviews.
• Continuously improve testing tools, processes, and best practices.
• Optimize test scripts for performance, reliability, and maintainability.

Required Skills & Qualifications

• Hands-on experience with Cypress and JavaScript-based test automation.
• Strong understanding of QA methodologies, tools, and processes.
• Experience in testing web applications across multiple browsers and devices.
• Familiarity with REST APIs and tools like Postman or Swagger.
• Experience with version control systems like Git.
• Knowledge of CI/CD pipelines and integrating automated tests (e.g., GitHub Actions, Jenkins).
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication.

Preferred Qualifications

• Experience with other automation tools (e.g., Selenium, Playwright) is a plus.
• Familiarity with performance testing or security testing.
• Background in Agile or Scrum methodologies.
• Basic understanding of DevOps practices.

We're looking for a talented UI/UX Designer to join our team. This role requires excellent visual design skills and a thorough understanding of user-centered design principles. If you enjoy creating intuitive and visually appealing digital interfaces, we'd love to hear from you.

🌏 Job Location: On-Site

What You Will Be Doing

• Design intuitive and visually appealing user interfaces for web and mobile applications.
• Conduct competitive analysis of other websites that operate in similar domains.
• Create wireframes, prototypes, and mock-ups to visualize user interface concepts using Figma.
• Collaborate with cross-functional teams to ensure design concepts are implemented effectively.
• Collaborate closely with the development teams throughout the lifecycle of the product/feature.
• Assist in the creation of design documentation, such as style guides and design specifications.
• Build new components to add/maintain our current design system.
• Participate in brainstorming sessions and contribute innovative design ideas.
• Communicate design concepts and rationale to internal stakeholders.
• Contribute to the continuous improvement and evolution of design processes.
• Implement design components into Storybook.

What You’ll Need

• Min. 3 months of experience as a UI/UX designer.
• Strong interest in the latest design trends and stay updated with current and emerging principles in UI/UX.
• Proficiency in Figma and other design tools.
• The ability to adapt to feedback and iterate on design solutions.
• Detail-oriented approach with a focus on delivering pixel-perfect designs.
• Strong understanding of clean UI/UX design principles.
• Creative thinking and problem-solving skills.
• Excellent communication and collaboration abilities.
• Knowledge of React, HTML, JavaScript, and Ajax is a plus.
• Ability to prioritize and handle multiple tasks in a dynamic, fast-paced environment.

Benefits

• Competitive salary and performance-based Incentives.
• Working closely with the leadership & an opportunity for an accelerated career growth.
• Opportunities for professional development and career growth.
• Collaborative and dynamic work environment.
• Access to company-sponsored training and resources.

JD :

1yrs of B2B sales & Enterprise sales experience.

Lead generation/prospecting, client engagement, product-Demo.

Negotiation and closing deals, sales reporting.

Managing client relationships.

Strong understanding of selling SaaS technologies.

Strong verbal & written communication.

Demonstrated ability to develop new business opportunities.

We are scaling rapidly in user engagement (reached 150K+ daily transactions within 3 months of beta launch), and if you're looking to deal with scale, this is for you.

About Trago.in: We are a neo-trading platform where one can trade their opinions on real-time events across politics, Sports. We are building in a super-interesting category with a focus on things happening around you and giving the audience a platform to earn from opinions and knowledge.

We are a seed-funded company with marquee investors from across the globe and an amazing set of co-founders from the premier institutes of India.

To know more about us, please visit: www.trago.in

Responsibilities:

* Build the APIs and internal mechanisms of the Trago backend across all our services.

* Architect and guide building end-to-end systems optimized for speed and scale.

* Build and lead engineering teams to achieve product roadmap milestones.

* Oversee the research and development of new products and technologies.

* Be available for troubleshooting in case of backend emergencies.

Requirements:

* Bachelors in Computer Science or any Engineering domain with experience in Software Programming.

* 2-5 years of experience building large-scale software applications.
* Highly proficient with Java and knowledge of the many intricacies of Spring Boot.

* Proficient with MongoDB and Redis.

* Knowledge of Aerospike, and other databases would be a bonus. Good understanding of distributed systems (servers, databases, etc.).

* Positive and solution-oriented mindset and comfort working in a highly agile, intensely iterative software development environment.

What's in for you?

* Work directly with founders

* Freedom to experiment and get creative.

* Be Yourself, every day.

* Build for scale - We are building Trago with a mindset to scale to 100 mn+ customers in 3 years. We are presently doing 150K transactions a day, which we will scale by 100x in one year.

• Must be from good companies and have been working on high Scale of Traffic.
• Proficiency in engineering practices and writing high quality code, with expertise Go Langauge
• Experience building microservices.
• Strong knowledge of data structures, algorithms, and designing for performance
• Good knowledge of cloud technologies like AWS/Google Cloud/Azure Proficient with RDBMS

Responsibilities:

• Interact & Interview Chairperson of college or university.
• Featured & Research oriented articles about the Education System.
• Interview of famous personalities from the educational industry.
• Stories of success from leading professionals.

Requirements:

• Proven working experience as a Reporter.
• Portfolio of published articles.
• Computer proficiency (MS Office, digital editing, web search, databases)
• Excellent communication, lobbying, and active listening skills.
• Good hold in education industry persons.
• Bachelors degree in journalism or mass communications.

• Bachelors degree or equivalent qualification with 2+ years of professional experience in Talent Acquisition.
• 2+ years experience in full lifecycle recruiting in the IT industry.
• An expert level of knowledge in all full lifecycle recruiting components including, sourcing, qualifying, networking, assessing, legal, job analysis, wage and salary trends, relationship management, and due diligence.
• Detailed analysis of the JD - to understand the client's requirement thoroughly.
• Sourcing and screening of valid profiles.
• Ensuring SLAs are met for providing the validated profiles.
• Basic Excel Skills like Vlookup, Pivot, and PPT skills
• Maintaining a detailed tracker and Scheduling the shortlisted profiles for an interview and ensuring regular following up.
• Candidate Selection offers negotiation and follow-up with joining to ensure the onboarding.
• Must be able to manage competing demands, accept generous and constructive feedback, while being extremely adaptable and flexible. 
• Ability to handle sensitive and confidential information appropriately.

• Work closely with Hiring Managers to plan and close all assignments in the stipulated time frame.
• Develop a strong pipeline of high-caliber talent for all current and anticipated demands.
• Developing and maintaining strong working relationships with internal clients, vendors, and other team members to create a partnership that yields success, predictable results, and credibility.
• Managing the selection, offers, negotiation, closing, and administrative components of the recruitment process.
• Manage mid and senior-level hiring
• Sourcing through various sourcing channels, candidate management, stakeholder management. 
• Deliver high-quality work in a high-paced, dynamic work environment consistently by managing time and effort
• Taking initiative to complete unanticipated, and verifying the completeness of your own work
• Deliver high-quality results in a timely manner, individually and through others; initiate action and accomplish goals across a wide range of teams and projects in the face of multiple demands, grow professionally by actively staying up-to-date in areas of expertise.
• Hands-on experience and in-depth understanding of various technologies
• Hands on experience in excel reporting and analyses

Analyze all suppliers in order to select the most suitable suppliers who are able to deliver high quality products at competitive pricing.

Negotiate with suppliers on lead-time, cost and quality so as to obtain the maximum benefit for the company.

Manage suppliers to meet objectives related to cost, delivery performance, schedule and quality.

Develop purchasing or sourcing strategies based on portfolio analyses and supplier preferencing study.

Define and maintain documented category and supplier strategies using market and competitive data.

Liaise with suppliers on delivery schedule so as to ensure on-time deliveries of final product.

Develop, implement and drive the procurement strategies in order to meet cost savings targets.

Review and manage the supplier base to ensure consistency with the sourcing strategy.

Perform regular performance review with suppliers to drive continuous improvements.

Create monthly performance reviews and reports focusing on overall sourcing requirements.

Ensure commercial, legal and contractual compliances in all the procurement transactions.

Adopt appropriate supplier management methodologies and procurement strategies in purchasing to secure better prices.

Train team on effective procurement processes and strategy.

Coordinate with vendor on continuous quality improvement

ZillionsBuyer is among the fastest-growing E-Commerce destinations for Electrical and Industrial products in India. Our business growth is a testament to our work and efforts put in to provide reliable and affordable technology to our customers in just a few clicks. zillionsbuyer is known for its professionalism, integrity, transparency, and total commitment to timely deliveries

We are building a new app in vernacular languages in the ed-tech domain. Looking for highly skilled React Native + Android frontend engineers to build the product with A player's team.

We are funded by a leading VC in the country.