Customer care Executive

Designation: React Native Developer

3+ years experience in development using Javascript with React Native, React.JS and Node.js is a must.

Required Skills/Experience:

• 3 to 6 years of experience designing and/or developing web based applications using React Native,Node.js, React.JS and Hybrid Mobile Development, Bootstrap, Javascript for mid level
• Very well understanding of React Native, Javascript, Browsers, Mobile platforms, real time communication
• Good experience with React Native
• Hands on experience developing responsive web applications
• Ability to learn alternative technologies based on need
• Experienced in product development lifecycle (prototyping, hardening, testing etc.)

Additional Skills/Experience:

• Experience with NoSQL databases such as MongoDB, Cassandra
• Eagerness to participate in product functional and user experience designs
• Excellent group facilitation and communication skills (both verbal and written)
• Familiarity with other popular Javascript libraries and frameworks such as ReactJS, VueJS
• Familiarity with i18n, latest trends in UI and UX designs
• Experience with implementation of payment gateways applicable in different countries

Education Requirement:

• Bachelors/Masters degree in Computer Science or Masters in Computer Applications

   Skills:
•  Java script

•  Service Portal Enhancements

•   CMDB

•   ITIL framework

•  ServiceNow implementation

•   Integration

•  ITSM

Job description

We are seeking a skilled Level 1/Level 2 SAS Administrator with at least 3 years of experience to provide technical support to our US-based clients. This is an onsite role requiring availability during night shifts (US time zones). The successful candidate will be responsible for managing and maintaining SAS environments, troubleshooting technical issues, performing installations and upgrades, and ensuring optimal system performance. This role demands strong analytical and problem-solving skills to resolve complex challenges while providing proactive and reliable support.

Key Responsibilities:

• SAS Environment Management: Administer SAS servers and tools, including configuration, performance tuning, and routine maintenance of SAS applications.
• SAS Grid Management: Manage SAS Grid environments, ensuring efficient workload balancing and high availability.
• Metadata Management: Manage SAS metadata, including user account creation, role assignment, permissions, and library configuration.
• Issue Troubleshooting: Diagnose and resolve SAS server and application issues such as performance bottlenecks, user access problems, and system errors.
• System Administration: Perform SAS installations, upgrades, hotfixes, and patch management across development, testing, and production environments.
• SAS Migration & Upgrade: Plan and execute SAS environment migrations and upgrades with minimal downtime.
• Batch Job Management: Schedule and monitor batch jobs using tools such as SAS Flow Manager or LSF to ensure timely data processing and adherence to SLAs.
• Backup and Recovery: Conduct regular metadata and system backups, validate backup integrity, and manage restoration processes during disaster recovery scenarios.
• Incident Management: Manage tickets (e.g., P1, P2) for SAS-related issues using ITSM tools like ServiceNow or JIRA, ensuring timely resolution and communication updates.
• Security Management: Implement and review security policies, renew SAS licenses and SSL certificates, and conduct periodic access audits.
• Monitoring and Maintenance: Monitor SAS server health, analyze usage metrics and logs, and proactively address potential issues.
• Documentation: Develop and maintain comprehensive documentation for SAS environment configurations, troubleshooting procedures, and operational processes.

Required Qualifications:

• Minimum of 3 years of hands-on experience in SAS Administration, managing enterprise-level SAS environments.
• Expertise in SAS tools such as SAS Management Console, SAS Enterprise Guide, and SAS Studio.
• Strong understanding of operating systems (Linux/UNIX, Windows) and database systems (e.g., Teradata, Oracle, SQL).
• Experience with batch job scheduling and monitoring tools (e.g., Flow Manager, BMC Control-M).
• Proven experience troubleshooting SAS environment issues, including metadata management and performance tuning.
• Experience in SAS Grid, SAS Metadata, SAS Migration, and SAS Upgrades.
• Excellent verbal and written communication skills, with the ability to effectively interact with US-based clients.
• Willingness to work onsite during night shifts in alignment with US time zones.

If you are a dedicated SAS Administrator looking to work in a challenging and rewarding environment, we encourage you to apply.

Analytics Job Description

We are hiring an Analytics Engineer to help drive our Business Intelligence efforts. You will

partner closely with leaders across the organization, working together to understand the how

and why of people, team and company challenges, workflows and culture. The team is

responsible for delivering data and insights that drive decision-making, execution, and

investments for our product initiatives.

You will work cross-functionally with product, marketing, sales, engineering, finance, and our

customer-facing teams enabling them with data and narratives about the customer journey.

You’ll also work closely with other data teams, such as data engineering and product analytics,

to ensure we are creating a strong data culture at Blend that enables our cross-functional partners

to be more data-informed.

Role : DataEngineer 

Please find below the JD for the DataEngineer Role..

  Location: Guindy,Chennai

How you’ll contribute:

• Develop objectives and metrics, ensure priorities are data-driven, and balance short-

term and long-term goals

• Develop deep analytical insights to inform and influence product roadmaps and

business decisions and help improve the consumer experience

• Work closely with GTM and supporting operations teams to author and develop core

data sets that empower analyses

• Deeply understand the business and proactively spot risks and opportunities

• Develop dashboards and define metrics that drive key business decisions

• Build and maintain scalable ETL pipelines via solutions such as Fivetran, Hightouch,

and Workato

• Design our Analytics and Business Intelligence architecture, assessing and

implementing new technologies that fitting

• Work with our engineering teams to continually make our data pipelines and tooling

more resilient

Who you are:

• Bachelor’s degree or equivalent required from an accredited institution with a

quantitative focus such as Economics, Operations Research, Statistics, Computer Science OR 1-3 Years of Experience as a Data Analyst, Data Engineer, Data Scientist

• Must have strong SQL and data modeling skills, with experience applying skills to

thoughtfully create data models in a warehouse environment.

• A proven track record of using analysis to drive key decisions and influence change

• Strong storyteller and ability to communicate effectively with managers and

executives

• Demonstrated ability to define metrics for product areas, understand the right

questions to ask and push back on stakeholders in the face of ambiguous, complex

problems, and work with diverse teams with different goals

• A passion for documentation.

• A solution-oriented growth mindset. You’ll need to be a self-starter and thrive in a

dynamic environment.

• A bias towards communication and collaboration with business and technical

stakeholders.

• Quantitative rigor and systems thinking.

• Prior startup experience is preferred, but not required.

• Interest or experience in machine learning techniques (such as clustering, decision

tree, and segmentation)

• Familiarity with a scientific computing language, such as Python, for data wrangling

and statistical analysis

• Experience with a SQL focused data transformation framework such as dbt

• Experience with a Business Intelligence Tool such as Mode/Tableau

Mandatory Skillset:

-Very Strong in SQL

-Spark OR pyspark OR Python

-Shell Scripting

RESPONSIBILITIES

• Become an expert in our technology and platforms
• Provide top-tier, highly skilled and attentive support to our consumer app teams.
• Perform production support, troubleshooting and maintenance tasks with a focus on quality and timeliness
• Work with the Implementations and Delivery Teams on defect resolution and solution delivery
• As an active member of the backend team you would utilize and promote best practices and standards
• You’ll develop new technical skills and gain industry knowledge
• You’ll provide occasional “after-hours” incident response and support
• Maintain software to integrate with internal back-end systems
• Build tools to reduce occurence of errors and improve customer experience
• Manage system troubleshooting and maintenance.

Required skills and qualifications

• 4+ years’ experience supporting Web and Backend based application software and environments preferred

• Ability to prioritize effectively and handle shifting priorities professionally

• Experience with version management systems like GIT, Subversion

• Knowledge on Payment gateways (Razorpay, Juspay)

• Experience with web application servers, basic idea on AWS and Azure

• Databases (SQL and NoSQL) and SQL query language.

• Good understanding of Networking principles.

• An understanding and background with Object Oriented Programming languages

• Required Full stack development knowledge.

Preferred skills and qualifications

• Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field

1.       Strong knowledge in Front end scripting like EJS, JavaScript, Jquery

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.

• Extensive experience in developing Java EE application
• Hands-on experience working with Spring, Spring Boot
• In-depth knowledge of relational and NoSQL databases.
• Experience working with Java Web Services, RESTful services 
• Experience using Redis, Memcached or any other caching system
• Experience working with message brokers– preferably RabbitMQ
• Experience with infrastructure automation technologies like Docker, Kubernetes.
• Experience with build automation technologies like Maven, Gradle.