Customer care Executive

Job Title: Academic Counsellor

Location: Goregaon East

Compensation: Fixed salary up to ₹6.5 LPA + Uncapped Incentives

Work Schedule: Monday to Saturday

Working Hours: 11:30 AM – 8:30 PM

Job Summary

We are looking for a motivated Academic Counsellor to guide prospective and current students in selecting the right courses, understanding academic pathways, and achieving their educational goals. The role involves counselling, admissions support, and maintaining strong student relationships.

Key Responsibilities

Counsel students and parents on academic programs, career options, and course selection

Handle student inquiries via calls, emails, and walk-ins

Guide students through the admission process and ensure timely enrollment

Maintain accurate records of student interactions and follow-ups

Build and maintain relationships with prospective students

Achieve admission targets and contribute to business growth

Coordinate with internal teams for smooth onboarding and student support

Conduct seminars, webinars, and counselling sessions

'Focus: Selling courses (Travel & Tourism, Makeup, Podcasting)

Candidate Requirements:Experience: Minimum 1 year in the Ed-Tech industry with Strong communication and sales skills

ROLES AND RESPONSIBILITIES:

We are looking for a seasoned industry professional who has a high-performance background in ad tech business operations, partner account management & revenue optimization, team management & overall strategy driving the business. As a DSP agnostic platform, our focus is to grow the ad-exchange business while helping direct advertisers hit their KPIs.The candidate should have good analytical skills, can interpret and work with big data and should be technically inclined (coding not required) As a strategic advisor to your clients, you will have the ability to be proactive, work independently, and possess excellent customer-facing communication skills. You will act as the primary point of contact for your clients and will be responsible for ensuring their success.

JOB DESCRIPTION:

• Own all strategic and operational aspects of client relationships, including overseeing integration and onboarding of new partners
• Use strong analysis, interpretation and independent judgment to strategize and identify revenue opportunities for PnL growth
• Liaise with internal teams like product and engineering to execute strategies and deliver custom client requirements
• Ensure clients receive the highest level of customer service and support
• Conduct research to gather intelligence on competitor products and constantly update yourself on the ad tech landscape

IDEAL CANDIDATE:

• Bachelor's degree in Marketing, Advertising, or a related field.
• Minimum 2-3 years of relevant experience in areas mentioned.
• Proven account management experience working with top DSPs like Google DV 360/TTD/Criteo to grow their spends through company Exchange
• Strong understanding of programmatic advertising concepts, including audience targeting, bidding strategies, and ad formats
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proactive mindset, capable of identifying opportunities for improvement and taking initiative to implement them.
• Strong organizational and time management abilities, with the capability to handle multiple projects and deadlines simultaneously.
• Ability to work independently and as part of a team, with a high level of self-motivation and accountability.
• Familiarity with other digital advertising platforms and technologies, such as social media advertising and ad exchanges, is a plus.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Title: Senior DevOps Engineer

Location: Sector 39, Gurgaon (Onsite)

Employment Type: Full-Time

Working Days: 6 Days (Alternate Saturdays Working)

Experience Required: 5+ Years

Team Role: Lead & Mentor a team of 3–4 engineers

About the Role

We are seeking a highly skilled Senior DevOps Engineer to lead our infrastructure and automation initiatives while mentoring a small team. This role involves setting up and managing physical and cloud-based servers, configuring storage systems, and implementing automation to ensure high system availability and reliability. The ideal candidate will have strong Linux administration skills, hands-on experience with DevOps tools, and the leadership capabilities to guide and grow the team.

Key Responsibilities

Infrastructure & Server Management (60%)

• Set up, configure, and manage bare-metal (physical) servers as well as cloud-based environments.
• Configure network bonding, firewalls, and system security for optimal performance and reliability.
• Implement and maintain high-availability solutions for mission-critical systems.

Queue Systems (Kafka / RabbitMQ) (15%)

• Deploy and manage message queue systems to support high-throughput, real-time data exchange.
• Ensure reliable event-driven communication between distributed services.

Storage Systems (SAN/NAS) (15%)

• Configure and manage Storage Area Networks (SAN) and Network Attached Storage (NAS).
• Optimize storage performance, redundancy, and availability.

Database Administration (5%)

• Administer and optimize MariaDB, MySQL, MongoDB, Redis, and Elasticsearch.
• Handle backup, recovery, replication, and performance tuning.

General DevOps & Automation

• Deploy product updates, patches, and fixes while ensuring minimal downtime.
• Design and manage CI/CD pipelines using Jenkins or similar tools.
• Administer and automate workflows with Docker, Kubernetes, Ansible, AWS, and Git.
• Manage web and application servers (Apache httpd, Tomcat).
• Implement monitoring, logging, and alerting systems (Nagios, HAProxy, Keepalived).
• Conduct root cause analysis and implement automation to reduce manual interventions.
• Mentor a team of 3–4 engineers, fostering best practices and continuous improvement.

Required Skills & Qualifications

✅ 5+ years of proven DevOps engineering experience

✅ Strong expertise in Linux administration & shell scripting

✅ Hands-on experience with bare-metal server management & storage systems

✅ Proficiency in Docker, Kubernetes, AWS, Jenkins, Git, and Ansible

✅ Experience with Kafka or RabbitMQ in production environments

✅ Knowledge of CI/CD, automation, monitoring, and high-availability tools (Nagios, HAProxy, Keepalived)

✅ Excellent problem-solving, troubleshooting, and leadership abilities

✅ Strong communication skills with the ability to mentor and lead teams

Good to Have

• Experience in Telecom projects involving SMS, voice, or real-time data handling.

Requirements:

• Bachelor's degree in engineering with a specialization in computer science or a related field.
• 5+ years of experience as a software engineer in a product development setting.
• Love of technology and experience with one or more programming languages, such as Python or Go.
• Experience in full-stack development, including designing APIs and integration patterns, implementing security, and implementing frameworks for unit and end-to-end testing.
• Experience with microservices architecture.
• Experience in one or more frameworks like FastAPI, Spring, GRPC, Flask, etc.
• Extensive experience in a test-driven development environment.
• Understanding of CI/CD practices, including code check-in policies, automated unit tests, automated code deployments, etc.
• Ability to grasp new technologies and use them effectively to create industrial-strength software.
• Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders to understand their needs and convey yours in a clear, precise manner, verbally or in writing.
• Strong collaboration skills. You have demonstrated the ability to work with both senior and junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
• Deadline-oriented. You understand that deadlines are meant to be met.
• Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
• Bias for action. Your default setting is to take action and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.

Benefits at 314e Corporation:

• Medical Benefits
• Office Game space
• Referral Program
• Holiday parties

Skill Set:

1) Hands-on experience using design and calculation software

2) Deep knowledge of electrical manufacturing processes

3) Understanding of electrical engineering codes and safety standards

4) Problem-solving abilities

5) Understanding on the RADAR Systems 

6) Familiarity DGAQA and CEMILAC processes

7) Develop manufacturing processes according to FAA/EASA/DGAQA/CEMILAC engineering codes and standard

Job Title: Full Stack Engineer

Location: Delhi-NCR

Type: Full-Time

Responsibilities

Frontend:

• Develop responsive, intuitive interfaces using HTML, CSS (SASS), React, and Vanilla JS.
• Implement real-time features using sockets for dynamic, interactive user experiences.
• Collaborate with designers to ensure consistent UI/UX patterns and deliver visually compelling products.

Backend:

• Design, implement, and maintain APIs using Python (FastAPI).
• Integrate AI-driven features to enhance user experience and streamline processes.
• Ensure the code adheres to best practices in performance, scalability, and security.
• Troubleshoot and resolve production issues, minimizing downtime and improving reliability.

Database & Data Management:

• Work with PostgreSQL for relational data, ensuring optimal queries and indexing.
• Utilize ClickHouse or MongoDB where appropriate to handle specific data workloads and analytics needs.
• Contribute to building dashboards and tools for analytics and reporting.
• Leverage AI/ML concepts to derive insights from data and improve system performance.

General:

• Use Git for version control; conduct code reviews, ensure clean commit history, and maintain robust documentation.
• Collaborate with cross-functional teams to deliver features that align with business goals.
• Stay updated with industry trends, particularly in AI and emerging frameworks, and apply them to enhance our platform.
• Mentor junior engineers and contribute to continuous improvement in team processes and code quality.

About Synorus

Synorus is building a next-generation ecosystem of AI-first products. Our flagship legal-AI platform LexVault is redefining legal research, drafting, knowledge retrieval, and case intelligence using domain-tuned LLMs, private RAG pipelines, and secure reasoning systems.

If you are passionate about AI, legaltech, and training high-performance models — this internship will put you on the front line of innovation.

Role Overview

We are seeking passionate AI/LLM Engineering Interns who can:

• Fine-tune LLMs for legal domain use-cases
• Train and experiment with open-source foundation models
• Work with large datasets efficiently
• Build RAG pipelines and text-processing frameworks
• Run model training workflows on Google Colab / Kaggle / Cloud GPUs

This is a hands-on engineering and research internship — you will work directly with senior founders & technical leadership.

Key Responsibilities

• Fine-tune transformer-based models (Llama, Mistral, Gemma, etc.)
• Build and preprocess legal datasets at scale
• Develop efficient inference & training pipelines
• Evaluate models for accuracy, hallucinations, and trustworthiness
• Implement RAG architectures (vector DBs + embeddings)
• Work with GPU environments (Colab/Kaggle/Cloud)
• Contribute to model improvements, prompt engineering & safety tuning

Must-Have Skills

• Strong knowledge of Python & PyTorch
• Understanding of LLMs, Transformers, Tokenization
• Hands-on experience with HuggingFace Transformers
• Familiarity with LoRA/QLoRA, PEFT training
• Data wrangling: Pandas, NumPy, tokenizers
• Ability to handle multi-GB datasets efficiently

Bonus Skills

(Not mandatory — but a strong plus)

• Experience with RAG / vector DBs (Chroma, Qdrant, LanceDB)
• Familiarity with vLLM, llama.cpp, GGUF
• Worked on summarization, Q&A or document-AI projects
• Knowledge of legal texts (Indian laws/case-law/statutes)
• Open-source contributions or research work
• 
  

What You Will Gain

• Real-world training on LLM fine-tuning & legal AI
• Exposure to production-grade AI pipelines
• Direct mentorship from engineering leadership
• Research + industry project portfolio
• Letter of experience + potential full-time offer
• 
  

Ideal Candidate

• You experiment with models on weekends
• You love pushing GPUs to their limits
• You prefer research + implementation over theory alone
• You want to build AI that matters — not just demos

Location - Remote

Stipend - 5K - 10K

We are seeking an experienced and creative Learning & Development (L&D) Specialist – Instructional Designer to design, develop, and implement engaging learning experiences that support employee growth, enhance job performance, and align with business goals. The ideal candidate will have strong experience in instructional design, adult learning principles, and e-learning development tools.

What are we looking for:

1. We are looking for someone that has an eye for design, solid experience in ReactJS, are value-driven and product-oriented. You will own all phases of user interface development.
2. From architecture and design to implementation and customer engagement. This role isn’t just about coding; it's about owning features end-to-end, translating them from concepts to user-centric products
3. Each engineer owns the feature they are building and is responsible for turning it into reality, and we will need your front-end expertise to find solutions to problems and challenges and deliver on roadmap objectives.
4. 4+ years of experience in web frontend technology, including React, TypeScript, and CSS-in-JS.
5. Significant experience with JavaScript frameworks and client-side state management, particularly React.js and Redux.
6. Knowledge of 2D visualization libraries like D3 and 3D visualization tools such as Three.js and WebGL is a plus.
7. Expertise in developing solutions for complex problems and integrations, with a strong product sense to balance technical and product requirements.
8. Skilled in working collaboratively with cross-functional teams, including design, product, tech, learning experience & marketing.
9. Independent and capable of producing 'production ready' code with minimal guidance.
10. Proficient in performance optimization and CDN caching strategies.
11. Nice to have: Full stack experience working in backend.

1.

As a member of the team, you will work alongside our clients to help design and deliver Test solutions to meet business requirements and help to improve the effectiveness of the clients' software quality assurance process.

2.

You should have extensive experience delivering testing services on commercial projects and possess extensive knowledge of agile practices.

3.

You are a techie who is passionate about software quality. You take pride in being hands-on and constantly endeavor to meet/exceed the software quality expectations of clients.

4.

You have 6+ years of experience in Quality Assurance including some experience in automation.

5.

You have exceptional analytical skills. While your projects may be extremely diverse in terms of their domain, scope, and requirement, you still must have the ability to comprehensively analyze those business problems and propose solutions accordingly.

6.

You have led QA efforts on your projects. This means you've defined testing strategies, test effort estimation, worked on automation frameworks, coordinated with client teams and have been involved till the deployment of projects.

7.

You are well experienced in bug reporting tools like Jira, Azure DevOps, Bugzilla, and API testing tools like Postman, Swagger, SoapUI, etc.

8.

Experience in using automation tools like Selenium Webdriver/Cypress/Appium to automate enterprise software applications would be an added advantage but it is not a must-have.

9.

You have excellent communication skills, task management skills, and client-facing capability and experience.

10.

You have worked on Agile projects and can advise clients on implementing agile testing processes.

11.

Experience in using any BDD frameworks for responsive web applications or mobile application testing.

12.

API integration testing would be an added advantage.

13.

Regardless of your experience, you are hands-on with testing and would like to remain hands-on as well.

14.

You are good with sharing knowledge and mentoring junior team members.