Customer care Executive

Fresh Tech Talent Wanted: We're Hiring!

Ready to kickstart your career in the tech industry? Join us for our Walk-in Drive for Freshers and take your first step toward an inspiring journey in Learner Success!

Location: Simplilearn, Sector 2, HSR Layout, Bengaluru, Karnataka 560102

Open Position

Role: Learner Success Manager (Student Success)

• Mode: On-site (Work From Office)
• Shift: Night Shift (Shift allowance will be provided)
• Schedule: 5 Days a Week

Compensation: Up to 4.5 LPA (90% fixed, 10% variable)

Additional Benefits: Night shift allowance provided

Who Can Apply?

We're looking for enthusiastic freshers with:

• A bachelor’s or Master’s degree in a technical field (BCA, MCA, BE, BTech, - BSc/MSc in Computer Science, MTech, etc.)
• 0–1 year of experience (bonus if you know Java, SQL, C/C++, R, Python, - - DevOps, ML/AI, Data Science, AWS, Azure, Agile)
• Strong communication skills – written and spoken
• Confidence in public speaking (a big plus!)

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Social Media Marketing Specialist

Job Summary:

We are looking for a dynamic and results-oriented Social Media Marketing Executive to manage and enhance Shogan Systems presence across social media platforms. Based in our Coimbatore office, this role involves developing and executing social media strategies to increase brand awareness, engage our community, and drive growth. This is a dedicated work-from-office position. If you're passionate about creating engaging content and driving online growth for our websites across various social media channels, including Facebook, YouTube, Twitter, Instagram, LinkedIn and more, then this role is perfect for you.

Responsibilities:

•   Manage and oversee social media platforms.
•   Develop and execute social media strategies.
•   Develop and execute SM Paid Campaigns.
•   Create social media calendars and schedule posts effectively.
•   Generate brand awareness to capture the attention of the target audience.
•   Respond promptly to comments and inquiries on social media.
•   Monitor and analyse social media metrics and trends.
•   Collaborate with Copywriters and Graphic Designers to ensure cohesive brand messaging.

Requirements:

•   Demonstrated understanding of engagement metrics and key performance indicators (KPIs) in social media.
•   Proficient in conducting research to inform social media strategies.
•   Sound knowledge of social media scheduling platforms.
•   Strong proofreading and editing skills.
• Excellent oral and written communication skills.
•   Good understanding of paid social media advertising.
•   Ability to craft compelling and catchy content.
•   Exceptional multitasking abilities and prioritization skills.
•   In-depth knowledge of various social media platforms.

Qualifications/Experience:

• Minimum bachelor’s degree in a related field.
• 1-3 years of experience as a Social Media Executive or in a similar position.
• Experience with e-commerce website projects preferred.

Pay: ₹18,000 - ₹20,000 per month (based on experience)

Work Location: Coimbatore In person

We are seeking a dynamic and results-oriented Business Development Executive with a minimum of 5 years of experience in IT sales to join our team. This role is crucial in driving business growth, establishing and nurturing client relationships, and expanding our footprint in the competitive USA IT market.

Responsibilities:

1. Conduct in-depth research to identify potential clients, industry trends, and market opportunities in the USA IT sector.
2. Develop and implement lead generation strategies, which may include cold calling, targeted email campaigns, networking, and leveraging professional networks.
3. Establish and maintain relationships with C-level executives, IT decision-makers, and key stakeholders to understand their IT needs and challenges.
4. Articulate the value proposition of our IT products and services to potential clients, addressing how our solutions can address their specific business objectives.
5. Create and customize compelling proposals and presentations tailored to clients needs and objectives.
6. Skilfully negotiate terms, pricing, and contracts while ensuring win-win outcomes for both the client and our organization.
7. Identify and collaborate with strategic partners and vendors to enhance our IT product and service offerings and expand our market reach.
8. Meet and exceed revenue and sales targets, driving business growth and market share within the USA IT sector.
9. Gather and provide valuable insights and feedback to shape the development of IT solutions and influence marketing strategies.
10. Maintain accurate records of sales activities, track performance against objectives, and generate regular reports to senior management.
11. Stay updated on emerging IT trends, products, and technologies, and continually enhance product knowledge.

 Qualifications and Skills:

1. Bachelor's degree in business, IT, or any field.
2. A minimum of 5 years of successful business development and IT sales experience in the USA market.
3. Comprehensive understanding of IT products, solutions, and services.
4. Exceptional interpersonal, communication, and negotiation skills.
5. Proven track record in closing complex IT sales deals in a competitive market.
6. Results-driven with a demonstrated passion for IT sales.
7. Strong project management and organizational skills.
8. Proficiency in CRM software and sales analytics.
9. Positive attitude, resilience, and adaptability in a dynamic business environment.

Job Description

1. 5- 8 yrs IT industry experience preferably Banking domain
2. Strong Python Skills and good understanding of Java and Microservices
3. Should have handled banking customers and exposure to Production support processes
4. Good in database and Pl/SQL – Ability to write SQL as and when needed  
5. Good attitude and communication
6. WFH not allowed – Working from Bank premises as per bank calendar in Saifabad or Hitech City – Saifabad Flexibility must

What is the role?

We are looking for a storyteller who can profoundly understand the user and can translate our product details as per the user's needs. You like working with data and insights and making decisions based on it. You should be able to lead multiple stakeholder roles efficiently for international markets with a passion for technology. An eager candidate to make an impact and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.

Key Responsibilities

• Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
• Define our GTM and partner with the rest of the team to execute the GTM. It will include work like demand generation, and creating sales playbooks, sales enablement content, and marketing assets.
• Work closely with a range of cross-functional teams - product, partner managers, marketing, and sales to craft thoughtful go-to-market strategies and drive growth initiatives.
• Understand and analyze the competitive landscape to define our own marketing strategy.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 3+ years of relevant work experience that can span marketing, product marketing or product management.
• Experience working on marketing or growth throughout a product’s lifecycle.
• Working experience in SaaS, preferably for international markets.
• Hands-on experience in Google Analytics, Google AdWords, CRM, and analytical tools.

Who will you work with?

You will be working closely with the Digital Marketing, Sales, Product, and Customer Success teams.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that offers.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• To bid on portals like Upwork, Guru, PPH, etc. Sending Proposal bid to grab new business opportunities Coordinate development of detailed technical proposals with the technical team.
• Client Handling (Managing Existing clients and acquiring new clients) interaction clients to analyze the project requirements.
• Bidding and New business generation on Bidding Platforms

What you need to have: