Customer care Executive

About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!

Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.

Job Overview: 
We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application
performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

Responsibilities:
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)
 Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of
the development process
 Work with Engineering and product to understand the overall product requirements and
technical architecture and how each feature is implemented
 Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

Requirements:
 Bachelor/Master degree in CS or related field from a reputed college
 2-6 years of experience working as a Quality Assurance Engineer
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

Roles and responsibilities:

• From understanding the causes that the nonprofit work for to collaborating with the

corporate team to provide suitable fundraising solution - you will be involved in the

entire process of driving fundraising for the nonprofits.

• Will work closely with non-profits and documents related to onboarding, will carry

out initial level of due diligence

• Support in preparing campaigns and project proposals

• Establish and manage relationship with our partners

• Planning and prioritizing activities and complete the threads

• Ensuring completion of tasks under the stipulated time frame

• Providing up to date information to the stakeholders as and when required

Skills and Background:

• Graduate from a reputed university – Post graduation will be an advantage

• Should have 3 - 5 years of experience in coordinating and managing end to end

stakeholder relationship

• Thorough understanding of nonprofits and fundraising cycle

• Job Title:- Business Development Manager-IT
• Employee Size:- 05
• Experience:- 3yrs to 5yrs
• Alternate Saturdays off
• 1 Vacancy
• Location:- Chandkheda, Ahmedabad
• Skills:- Bde, IT sales manager, sales business development, business development, bdm, business development manager, sales, it marketing, marketing executive, software sales, business development executive, software marketing, IT sales executive, IT sales
• Industry Type:- IT-Software / Software Services
• Functional Area Sales, Retail, Business Development
• Employment Type - Full Time, Permanent
•  
• Education:- B.Tech/B.E. in Any Specialization, Any Graduate in Any Specialization

Job Description:-

• IT/Web/SEO/Software service sales experience in International Market, Ability to generate lead by own, send proposals, well versed communication with International Clients. Capable to gather inquiry through LinkedIn.
• Achieve their target at any cost.
• Required Candidate profile Must have Knowledge in Web development and Digital Marketing services and software sales. Generating business from new accounts and existing accounts.
• Excellent communication skills.
• Confident, presentable & smart candidates.
• Exp Upwork, PPH bidding etc.

• 5 +yrs of ITExperience
• A candidate with strong OOP skills as well as strong web front end skills(HTML, CSS, Javascript, jQuery etc.)and a lot of MySQL/MsSQL exposure and ideally stored procedureGood Experience in Core PHP and any PHP Frameworks (Laravel/Symphony/Zend).
• Experience in AngularJs & AWS is plus

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.

• The candidate will be engaged in program management support functions such as logistics, coordination of arrangements for conferences, workshops and continuing education programs, maintenance of archives for programs conducted and database management.

• Plan and develop a database of outsourcing service providers for multi-media design,brochure preparation, conference materials and printing.

• Maintain database of addresses for various purposes of mailing.
• Maintain a library of documents, records and books for ready reference with proper indexing and file management.

• Coordinate visit of important domestic and overseas visitors, plan their itinerary, coordinate with travel agencies, transport service providers and hotels.

• Maintain a database of various hospitality service providers and develop institutional relationship with such service providers for conduct of executive development programs.

• Develop drafts for event related correspondence.
• Coordinate inter-office meetings, prepare minutes of inter-office meetings and Under take follow-up actions as per the instructions of the Directors and Senior Managers.

• A computer literate with proficiency in MS Office and Internet usage.
• The prospective candidate should have good communication skills.
• A Pleasing Personality with right attitude and a burning desire to excel.
• Willingness to travel.