Customer Support Executive

At Intain, we fuse blockchain, analytics, and AI to power next-gen platforms for structured finance.

Join us to build on the cutting edge—smart-contract rails, real-time analytics, and AI-assisted workflows—all in one product stack.

What You’ll Do

• Own features end-to-end: design → code → test → deploy → iterate.
• Build modern web apps (React.js / Node.js, REST/GraphQL) that move real money.
• Automate quality with tests, CI/CD, and cloud (Azure).
• Use AI dev assistants to hit our “1 dev = 4 devs” productivity bar.

Our Stack

React.js · Node.js · Go · Snowflake · Azure · Kubernetes · Git Workflows · Postgres/MongoDB · Solidity

You Bring

• Proven full-stack delivery in JS/TS (React + Node).
• Habit of shipping clean, production-ready code—fast.
• Comfort treating AI coding tools as teammates, not toys.
• Ownership mindset: measured by what you deliver, not tenure.
• Blockchain dev experience = bonus (not required).

Why Intain?

• Openings for Tech Lead and Senior Engineer — core seats on a small, high-output team.
• Compensation & ESOPs tied directly to shipped value.
• Chance to redefine capital markets with tech that actually ships.

📍 About Us

Intain is transforming structured finance using AI, blockchain, and real-time analytics to streamline transactions, improve transparency, and scale impact.

🚀 Job Title: E-commerce & Digital Marketing Executive

📍 Location: Chennai

🎯 Age: 25 to 30 years

👨 Gender: Male candidates only

🎓 Education: Bachelor’s / Master’s degree in Marketing, Business, or related field

💼 Experience: 2 to 5 years in digital marketing, preferably in e-commerce or FMCG

Job Description

🔹 Key Responsibilities:

📝 Process purchase orders on e-commerce portals & coordinate with logistics for timely deliveries.

💰 Follow up on payments & quarterly reconciliation of outstanding dues.

📌 List new SKUs, remove obsolete products & optimize inventory management.

🎯 Manage advertising budgets & performance marketing across Amazon, Blinkit, Zepto, Swiggy & Big Basket.

📊 Plan & execute AMS campaigns, optimize bids & analyze performance metrics (ACOS, ROAS, CTR).

🌐 Implement SEO strategies & manage website content for better organic rankings.

📢 Run social media campaigns on Facebook, Instagram, LinkedIn & track engagement.

📈 Monitor e-commerce sales, analyze data & optimize digital marketing strategies.

✅ Requirements:

✔️ Hands-on experience with AMS, Google Ads, Meta Ads & Quick Commerce platforms.

✔️ Strong knowledge of SEO, PPC, analytics & performance marketing.

✔️ Proficiency in Google Analytics, Meta Business Suite & Amazon Seller Central.

💡 If you're ready to drive e-commerce growth, apply now! 🚀

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Responsibilities

• Our Site reliability engineers work on improving the availability, scalability, performance, and reliability of enterprise production services for our products as well as our customer’s data lake environments.
• You will use your expertise to improve the reliability and performance of Hadoop Data lake clusters and data management services. Just as our products, our SRE are expected to be platform and vendor-agnostic when it comes to implementing, stabilizing, and tuning Hadoop ecosystems.
• You’d be required to provide implementation guidance, best practices framework, and technical thought leadership to our customers for their Hadoop Data lake implementation and migration initiatives.
• You need to be 100% hand-on and as a required test, monitor, administer, and operate multiple Data lake clusters across data centers.
• Troubleshoot issues across the entire stack - hardware, software, application, and network.
• Dive into problems with an eye to both immediate remediations as well as the follow-through changes and automation that will prevent future occurrences.
• Must demonstrate exceptional troubleshooting and strong architectural skills and clearly and effectively describe this in both a verbal and written format.

Requirements

• Customer-focused, Self-driven, and Motivated with a strong work ethic and a passion for problem-solving.
• 4+ years of designing, implementing, tuning, and managing services in a distributed, enterprise-scale on-premise and public/private cloud environment.
• Familiarity with infrastructure management and operations lifecycle concepts and ecosystem.
• Hadoop cluster design, Implementation, management and performance tuning experience with HDFS, YARN,
• HIVE/IMPALA, SPARK, Kerberos and related Hadoop technologies are a must.
• Must have strong SQL/HQL query troubleshooting and tuning skills on Hive/HBase.
• Must have a strong capacity planning experience for Hadoop ecosystems/data lakes.
• Good to have hands-on experience with – KAFKA, RANGER/SENTRY, NiFi, Ambari, Cloudera Manager, and HBASE.
• Good to have data modeling, data engineering, and data security experience within the Hadoop ecosystem.Good to have deep JVM/Java debugging and tuning skills.

Job Description

• Provide comprehensive product solutions over calls from initiating the call till the closure
• Generate revenue by counselling prospects and converting them to sales.
• Counselling students and helping them understand to choose the programmes offered at Maven Silicon.
• Meet weekly, monthly, and annual sales and activity quotas
• Generate leads and commit to customer service by building relationships

Desired Candidate Profile

• Proven track record of sales target achievements
• Excellent communication skill in English,
• Consultative Sales Skills and Convincing skills.
• Good in Excel (Mandatory) & preparing MIS reports. Experience with CRM would be preferred.
• Experience in Counselling/Tele Sales/Inside Sales in training companies or educational institutes
• Speaking regional languages like Kannada/Telugu/Tamil/Hindi would be an added advantage.
• Interest in the Education Sector, preferred.

A bit about EnKash (www.enkash.com)

EnKash, one of the fastest growing financial technology firms in the B2B space, focuses on enabling businesses to digitize and simplify their commercial payments through its state of the art technology platforms. It’s comprehensive all-in-one commercial payments platform has led to businesses having a hassle free and frictionless payments experience and thereby, focus on their core business.

EnKash, with its unique business solutions, young team and a vibrant work environment has been making formidable marks in this segment. With several banking partners and more than 60000+ businesses onboarded on our platform in a short span, we are poised to grow rapidly from here on.

EnKash has also been covered by reputed national and international media and received many accolades and recognition that include:

- “Best B2B payment solution provider” in 8th Payments and Cards Award Summit

- “Amongst the top Start Ups to watch for “ by Inc 42 media

You should excel in this role, if you have:

PHP/wordpress Background

• A minimum of 3 years of experience in web development.
• Complete mastery of HTML/CSS/JS and responsive design.
• Expertise in javascript/css animations and Canvas API
• Knowledge of PHP and MYSQL.
• Knowledge of web frameworks like Laravel, Codeigniter, Cake Php. etc.
• Knowledge of Wordpress, experience in creating custom themes.
• You are comfortable with Figma, Photoshop and Illustrator
• Knowledge of SEO techniques
• You are creative and involved.

OR

Node JS Background

• A minimum of 3 years of experience in web development.
• Complete mastery of HTML/CSS/JS/Jquery and responsive design.
• Expertise in javascript/css animations and Canvas API
• Knowledge of NodeJS and MYSQL.
• Knowledge of web frameworks like Express JS, Strapi, Koa, etc.
• Knowledge of any CMS in node js, experience in creating custom themes.
• You are comfortable with Figma, Photoshop and Illustrator
• Knowledge of SEO techniques
• You are creative and involved.

Here’s what’s in store for you:

- A fast-paced, mentally stimulating and fast growth-oriented environment.
- No bureaucracy whatsoever, respect for logical and analytical minds.
- Witness the venture of entrepreneurship.
- Excellent performance bonuses and perks.
- Affable and competitive teammates.
- Flexible work regime

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.