Customer Support Executive

Role Description

We are seeking a full-time AI Developer specializing in Generative AI and Large Language Models (LLMs) to join UpSolve Solutions in Mumbai. This client-facing, on-site role involves designing, developing, and deploying AI models, specifically focusing on GenAI and LLMs. The AI Developer will leverage expertise in machine learning, natural language processing, and data science to build cutting-edge AI solutions that drive business innovation and solve complex challenges.

Qualifications

• Expertise in Generative AI and Large Language Models (LLMs)
• Strong background in machine learning algorithms, natural language processing, and predictive modeling
• Proficiency in programming languages such as Python
• Expertise in GCP, AWS or Azure
• Experience with large-scale data processing and model training
• Excellent problem-solving, critical thinking, and analytical skills
• Ability to work with complex datasets, perform data preprocessing, and optimize AI models
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders
• Bachelor's or Master’s degree in a relevant field (e.g., Computer Science, Artificial Intelligence, Data Science)
• Experience with video and text analytics is a plus

Job Title: Accountant Executive

🌍 Hiring: Junior Foreign Accountant

📍 Day Shift | Morning Shift

Are you passionate about numbers and international finance? We’re looking for a Junior Foreign Accountant to join our growing Finance team!

⭐ What You’ll Do

• Manage daily accounting operations
• Prepare & review monthly/annual financial statements
• Handle month-end close, journal entries & reconciliations
• Assist with internal audits
• Oversee AP/AR & strengthen internal controls
• Manage cross-border transactions & intercompany reconciliations
• Maintain bank accounts & ensure accurate processing

🎓 What We’re Looking For

• Bachelor’s in Accounting/Finance
• 1–3 years of accounting experience
• Strong knowledge of accouinting principles
• Proficiency in QuickBooks & Advanced Excel
• Strong analytical, problem-solving & communication skills
• Willingness to learn and cross-train team members

💼 What You’ll Get

• Salary + PF + Paid leaves
• Professional development & career growth
• Collaborative, international work environment

📩 Apply Now

👉 Don’t forget to include: Current Salary & Notice Period

Skills Required:

For Oracle Apex Developer, we are specifically looking for someone who has good hands-on experience in setting up and configuring Oracle APEX on a Red Hat Linux environment.

Job Title: Database Administrator (PostgreSQL) 

Experience: 3 to 6 years 

Location: Gurgaon (Hybrid) 

Employment Type: Full-time 

Job Description: 

We are seeking a skilled Database Administrator (DBA) with expertise in PostgreSQL and strong RDBMS concepts. The ideal candidate will be responsible for database performance monitoring, optimization, automation, and interaction with development teams to support business requirements. 

Key Responsibilities: 

1. Database Administration & Management 

• Manage, configure, and maintain PostgreSQL databases ensuring high availability and reliability. 
• Implement Primary-Slave replication architecture and ensure smooth data synchronization. 
• Work with AWS RDS for PostgreSQL database hosting. 
• Automate database backups and manage release versions for database changes. 
• Implement point-in-time recovery (PITR) backups in AWS RDS to ensure data integrity and disaster recovery. 

2. Performance Monitoring & Optimization 

• Regularly monitor database health and performance metrics. 
• Analyze and optimize slow queries to enhance application performance. 
• Fine-tune database performance using configuration parameters, buffers, connections, Disk IOPs, and memory. 

3. SQL Development & Optimization 

• Write, optimize, and maintain stored procedures, SQL functions, and SQL Views. 
• Implement indexing strategies to improve query performance. 

4. Collaboration & Requirement Analysis 

• Work closely with application developers and business analysts to understand new product requirements. 
• Provide recommendations on database design and architecture for scalable solutions. 

5. Database Security & Compliance 

• Implement best practices for database security, access control, and data integrity. 
• Ensure compliance with data governance and security policies. 

6. Automation & Maintenance 

• Automate database maintenance tasks such as backups, indexing, and archiving. 
• Establish monitoring and alerting systems to proactively address database issues. 

Technical Expertise Required: 

• 3 to 6 years of experience as a Database Administrator (DBA). 
• Strong knowledge of PostgreSQL and RDBMS principles. 
• Experience in writing stored procedures, SQL functions, and SQL Views. 
• Hands-on experience in query optimization and performance tuning. 
• Understanding of Primary-Slave architecture and replication setup. 
• Knowledge of database configuration tuning (buffers, connections, Disk IOPs, Memory, etc.). 
• Experience in automating database backups and version control for DB changes. 
• Familiarity with AWS RDS for PostgreSQL and point-in-time backup (PITR). 
• Experience in cloud-based database solutions (AWS RDS, Azure, GCP). 
• Strong problem-solving and analytical skills. 

Preferred Qualifications: 

• Experience in high-availability solutions and disaster recovery strategies. 
• Exposure to NoSQL databases is a plus. 
• Experience with database migrations and upgrades. 

Is iThink Logistics a Logistics Company?

No, we’re not. Surprised? Let us tell you a little on what IThink is all about.

At IThink, we think about serving only the best for our customers while helping them grow their 

businesses easily and efficiently.

Think of it as us making the whole painful process of delivery and shipment a walk in the park 

for everyone!

Then what exactly is IThink?

Here’s the answer you’re looking for:

IThink is a courier aggregator company where we assist numerous e-commerce sellers to ship their products across multitudes of pin codes with the help of our courier partners. In simple words, we make the entire process of delivering parcels and smiles to customers easy for 

eCommerce sellers.

Our services extend to more than 26,000 pin codes across the country. How does that sound for expansion? Haha!

Sounds pretty cool, doesn’t it? We know!

Who are we on the lookout for?

Before we move on to what we are looking for, let’s look at one word that describes what we aren’t looking for; a robot.

Competitive, trustworthy, someone who can help us construct and shape our business activities.

A Sales Shishya at ITL would be discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction.

Contributing to our company’s rapid and sustainable growth, if you’re right for the position, you will be helping us demonstrate our services and products through emails and calls.

Who can apply?

Think you’ve got it in you? Let’s check the requirements:

 Having min 2 years’ experience in B2C Sales. Preferably from Ecom or Logistics Industry.

 Proficiency in English and local language.

 Proficiency in MS Office. Hands-on experience with CRM software is a plus.

 Self-motivated with a results-driven approach.

Oh, and did we mention convincing power and the ability to simply have fun? Those will be some pluses too!

What duties does the job involve?

During your time as a Business Development Executive in our ITL team, you will:

 Conduct market research to identify selling possibilities and evaluate customer needs.

 Actively seek out new sales opportunities through cold calling, networking, and social media. (Keep an eye out)

 Set up meetings with potential clients and listen to their wishes and concerns.

 Prepare and deliver appropriate presentations on products and services. (now’s the time to fight that irrational stage fright!).

 Create frequent reviews and reports with sales and financial data.

 Participate on behalf of the company in exhibitions or conferences (added advantage if you’re an extrovert, sorry).

 Negotiate/close deals and handle complaints or objections.

 Collaborate with team members to achieve better results, and always remember, that teamwork makes the dream work.

 Gather feedback from customers or prospects and share it with internal teams.

Why you should become a part of our ITL team:

If we were to define our team in one hashtag, it would be #squadgoals, how is that for team spirit?

If you’re someone that wishes to work at a place where you can grow, learn and have fun at the same time, iThink is just the workplace for you. We make sure you never feel like work is a chore, because we sure don’t think of it that way! Come work with us?

What are the perks and benefits of working with us?

As an ITL team member, you can get a deeper understanding of your career with our industry experts. With us, you will have:

 Paid leaves / maternity/ paternity leave.

 Paid period leaves for women

 Health Insurance.

 Flexible working hours.

What duties does the job involve?

During your time as a Business Development Executive in our ITL team, you will:

 Achieve assigned International Products Sales Target.

 Prospect assigned market and add monthly new Customers.

 Actively seek out new sales opportunities through cold calling, networking and social media. 

 Follow a structured Sales process to close new deals.

 Retain and grow existing Customers.

 When needed, coordinate internally to resolve Customer disputes to their satisfaction. 

Maintain local market competitive intelligence.

 Maintain Sales Report and MIS.

 Represent Company in external events and opportunities like exhibitions or conferences.

 Collaborate with team members to achieve better results.

Why you should become a part of our ITL team:

If we were to define our team in one hashtag, it would be #squadgoals, how is that for team spirit? If you’re someone that wishes to work at a place where you can grow, learn and have fun at the same time, iThink is just the workplace for you. We make sure you never feel like work is a chore, because we sure don’t think of it that way! Come work with us?

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.

• Technical expert in IBM Maximo EAM technology.
• Should be well versed in MBO customizations for Maximo 7.x version.
• Advanced JAVA, SQL knowledge.
• Maximo building and deploying to various instances.
• Business process management using workflow design and management.
• Expert Knowledge of Maximo Integration Framework (MIF).
• Provide technical services over the entire lifecycle of a project.
• communication skills (verbal and written) possess the ability to multi-task.
• Maximo installations and upgrade work experience
• Participate in solution architecture design.
• Perform application and solution development to meet project requirements.
• Develop and document detailed technical designs to meet business requirements.
• Manage multiple technical environments and support the development and testing processes.
• Lead or assist in data conversion and migration efforts.
• Configure Maximo and assist in the development of interfaces to external systems.
• Identify areas of customization and optimization and provide solutions that meet the business requirements.
• Conduct system testing, as necessary.

Skill Requirements - Essential:

• Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
• Strong Maximo technical knowledge required to help execute numerous projects.
• Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
• Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
• Ability to create and update advanced technical documentation.
• Strong communication skills and the ability to work well in a project team environment.
• Drafting/Reviewing Functional Specifications
• Drafting/Reviewing Technical Specifications

Skill Requirements - Preferable:

• To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
• To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
• To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
• IBM Maximo 7.x certification

• Professional and committed, with a disciplined approach to work.
• Motivated and driven by finding and providing solutions to problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
• Has respect for others and their views.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to raise from the detail and see the bigger picture.
• Dedicated to continually updating and upgrading own knowledge.
• Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
• Values quality at the centre of all things in work.

Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

Due to a promotion in our team, we are hiring another business development manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

• Bachelor’s degree in business, marketing or related field.
• Experience in sales, marketing or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Responsibilities:

• Interact & Interview Chairperson of college or university.
• Featured & Research oriented articles about the Education System.
• Interview of famous personalities from the educational industry.
• Stories of success from leading professionals.

Requirements:

• Proven working experience as a Reporter.
• Portfolio of published articles.
• Computer proficiency (MS Office, digital editing, web search, databases)
• Excellent communication, lobbying, and active listening skills.
• Good hold in education industry persons.
• Bachelors degree in journalism or mass communications.

Technical Competencies

• Strong Java/J2EE development experience with demonstrated ability to develop and troubleshoot large mission applications & Software Products
• Experience on exception handling, correct use of data structures, multi-threaded programming, memory management and application tuning
• Excellent exposure in Object Oriented Design skills using Java/J2ee along with:
• Core Java Language (Collections, Concurrency/Multithreading)
• JDBC concepts (connection pooling, statement, result set)
• Web Technologies (Struts/Struts 2, Spring (IOP, MVC, AOP), Hibernate, JSP, Web services)
• Database optimization and profiling
• Core/JEE/Integration Design patterns/UML
• Should have experience in Unit Testing
• Good hands on experience with RDBMS like MySQL/Oracle with ability to write SQL Queries/Stored Procedures/Triggers/Joins/View etc
• Practical application of software product development standards and methodologies including Agile, XP, Kanban, RUP and UML
• Ability to apply design patterns consistently and also accurate when building per design requirements
• Good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
• Demonstrated problem solving, analytic and troubleshooting skills.
• Strong written and oral communication skills are required to effectively engage internal stakeholders and their technical representatives.