Customer Support Executive

Market Segment: B2B 

About Ezyschooling

Ezyschooling is a technologically driven admissions platform that bridges the gap between admission-seeking parents and schools. We believe that parenting is the toughest journey in a person’s life, and so we have made it our mission to create a one-stop destination for all your parenting worries.

Our quest is to guide parents in their decision of choosing the right school for their child as we understand the impact this decision can have on their family’s future. Parents aren’t the only group we are helping through our platform. We help schools boost their admissions by completely digitalizing and streamlining the process.

Overview of the Role:

As a Area Sales Manager specializing in the Admission Business, you will be responsible for driving sales and revenue growth within your assigned territory by promoting and selling Ezyschooling Services to various educational institutions, including CBSE, ICSE, IGCSE, IB, and Boarding schools.

Your primary focus will be on understanding the unique admission challenges of each type of institution, building relationships with key decision-makers, and achieving sales targets.

Key Responsibilities:

A. Sales and Business Development:

1. Develop and implement a comprehensive sales strategy for the admission business, targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned territory.
2. Identify and prioritize target schools and institutions, generating leads through various channels such as networking, referrals, and online research.
3. Conduct thorough research on individual schools, understand their admission processes, pain points, and requirements, and tailor admission sales pitches and product offerings accordingly.
4. Engage with school administrators, principals, admission officers, and other stakeholders to demonstrate the value and benefits of the admission management solutions.
5. Conduct product presentations and demonstrations to highlight key features and advantages of the solution.
6. Develop and negotiate pricing proposals, contracts, and agreements in collaboration with the sales team and the legal department.

B. Relationship Building and Account Management:

1. Build and maintain strong relationships with key decision-makers at CBSE, ICSE, IGCSE, IB, and Boarding schools, including school administrators, admission officers, and management teams.
2. Act as a trusted advisor to schools, providing expert guidance on streamlining admission processes, enhancing efficiency, and improving the overall admission experience.
3. Conduct regular check-ins with existing customers, address inquiries, and provide excellent customer service.
4. Identify upselling and cross-selling opportunities within the customer base and develop strategies to maximize revenue.

C. Area Management:

1. Effectively manage and prioritize the assigned area, including travel planning, scheduling meetings, and optimizing sales routes.
2. Stay updated on the latest trends, regulations, and industry developments related to admission processes in CBSE, ICSE, IGCSE, IB, and Boarding schools.
3. Attend relevant conferences, trade shows, and educational events to network, gather market intelligence, and represent the organization.

Requirements:

1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
2. Strong understanding of the admission processes and challenges faced by educational institutions.
3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
5. Ability to build and nurture long-term relationships with customers.
6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
8. Willingness to travel within the assigned territory as required.
9. Bachelor's or master’s degree in business, marketing, education, or a related field is preferred.

Why Ezyschooling & What We Offer:

• Startup Environment - Work with a passionate and energetic team driven by results.
• Growth & Compensation: Competitive Salary + High Incentive + Conveyance

Few Pointers

• Years of Experience: 4+ years (2+preferably in EdTech/B2B/School sales)
• Nature of Engagement: Full time
• Salary: As per industry standard.
• Work Location: Kolkata
• The number of positions: 02
• Role Type: Full time
• Product website Ezyschooling.com

About Company

We have a mission-oriented high-growth fintech startup building payment & lending products to simplify education payments. It suite of products make education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a trusted partner to parents in fulfilling their aspirations for their kids’ education.

Key Responsibilities

● Own overall quality of specific modules of payments stack

● Continuously try to automate all aspects of QA

● Develop test plans, test cases, test scripts and test reports on multiple products

● Establish and maintain QA processes, champion continuous testing/automation

● Mentor/Guide other members of the team

● Troubleshoot production defects and performance issues

● Work closely with the Product and Development teams to build world-class products.

Requirements

● 3+ years of proven experience in software testing

● 2+ years of experience in Test automation, should be able to the device and implement an automation strategy

● Good Understanding of Testing frameworks and agile methodologies ● Experience in Selenium with Java / Python or equivalent frameworks, REST API Test automation

● Knowledge of Performance / Load testing

● Detail-oriented, Excellent Analytical and Problem-solving skills

● Self-starter and ability to take the ownership

● Prior experience working in a startup environment is great to have

About Monarch: 

At Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies. 

With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world. 

Description: 

We are looking for engineers to work on applied research problems related to control in autonomous driving of electric tractors. The team works on path planning and control to deploy on resource constrained hardware.  

Technical Skills: 

• Necessary Skills: C++, Eigen, Boost, ROS. 
• Solid theoretical knowledge in Linear Algebra and Differential Equations, Control systems, Model Predictive Control, Robotics. 
• Knowledge of some numerical algorithms or libraries among: IPOPT (cppAD), HPIPM would be a plus. 
• Experienced candidates in ROS & C++ projects with no prior control experience willing to apply their knowledge to vision problems are also encouraged to apply. 
• Experience in simulation frameworks such as Gazebo would be a plus. 

Responsibilities: 

• Ability to formulate math for a given problem statement/approach and prototype in C++. 
• Work in conjunction with other sub-systems for integration. 
• Testing/tuning the controller in simulation and on real-world hardware. 
• Communicate and collaborate with team members in India and abroad for the fulfillment of your duties and organizational objectives. 
• Thrive in a fast-paced environment and can complete the assigned sub-task. 

What you will get: 

At Monarch Tractor, you’ll play a key role on a capable, dedicated, high-performing team. Our compensation package includes a competitive salary, excellent health, benefits commensurate with the role you’ll play in our success.  

• Expertise in building web applications and APIs.
• Strong knowledge in PHP core and web framework Laravel
• Basic understanding of front-end technologies such as HTML, CSS, Javascript, Bootstrap, AJAX.
• Familiar with MYSQL query language
• Knowledge of frontend backend integration
• Knowledge in Linux based OS like Ubuntu is an added advantage
• writing well designed, testable, efficient code
• Excellent Communication Skills
• Willingness to own a responsibility
• Ability to work in a team as well as an individual
• Ability to work under pressure and maintain deadlines
• Good to have worked on end to end in projects

NodeJS Developer - Backend

About T7E

T7E is an auto-focused mar-tech company run by a team of experienced professionals. They are well poised to solve some fundamental business challenges in the Indian automotive aftermarket, made up of an estimated 10 Lakh Mechanics, 1 Lakh retailers and over 1000 parts & consumables manufacturers. We are the only company in the market solving business challenges of mechanics & retailers by combining technology & human connect, in partnership with brands. ( http://www.t7e.in">www.t7e.in )

Experience:  3 - 7 years

Openings- Senior Software Developer

Job Location:  Mumbai ( Mulund -West )

Responsibilities

• Writing reusable, testable, and efficient code
• Coding and operating node.js based services
• Participate actively in design discussions and defining the long-term architecture of the system.
• REST ful APIs and API Communications
• Programing Language: Html5, JavaScript, Node JS, Angular JS, MySQL, MongoDB

• Hands on in application development using with NodeJs with Express framework, as the code-behind language and MariaDB(MySQL) and MongoDBas the Database data consumer

• Extensive experience in design and development of applications using Web technologies like CSS, JavaScript and HTML.

• Understanding the nature of asynchronous programming and its quirks and workarounds

• Ability to learn & develop using new technologies quickly.

Important Note - Please apply only who are with 1 Month Notice Period.

Timing - 9.30 to 6.30 - Monday to Saturday

About Armentum

We are an IT Services and Product Development company, headquartered in Bangalore, that develops ERPs, Mobile Apps, and Web-Apps for our clients and customers globally.

We love JS and working on React, Node and Angular!

At Armentum, we have ensured that our teams are stable, there is no politics and no-blame game culture. If something goes down, the PM's take the lead, and then they drill down on what can be improved v/s who did the mistake etc. So culture wise, we are also looking for resources who can gel well with us. We do not believe in passing on the hot-potato. :)

Our Engineering team is looking for a Full-Stack Engineer to join our base in Bangalore, KA. Your key role will be able to work on complex tasks and projects, and be able to support to increase the engineering churn out. You should be able to write code that is error free, be able to quickly understand the problem statement and come up with logical solutions.

What you bring to the table:

• Experience in independently managing End-to-End Implementation, Design and Development of IT Projects and Products (Apps and Web-Apps)
• Experience converting Business Cases to Technology case and Building Products from scratch
• Experience in Training team and grooming them, undertaking managerial tasks such as Quarterly Skills Meeting, and Profile Evaluation, GAP Analysis
• Experience in Providing inputs to Project Budgeting, Efforts Estimations (EE), Technology Decks,
• Experience in Writing Test Cases and Managing UAT and Deployment Cycle (Automation Testing)
• Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
• Interacting with the Technical/Engineering team to ensure Delivery and Implementation of the Software Solution/Projects
• Client Relationship Management, Excellent at English Speaking, and Written Communication
• Understanding of Change Management, Risk Management and Project Management
• Experience working with US Clients is a Must
• Experience and Exposure working with different projects and business models will be an advantage
• Understanding of Blockchain, Healthcare, HIPAA Compliances, RPA, Payments Services, DevOps will be an asset

Management and Soft Skill :

• Excellent Written and Oral Communication Skills and Etiquettes - MUST
• Excellent Presentation Skills -
• Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients and ability to provide inputs to improving ODCs (Off-shore development centres)
• Experience dealing with Pressure and Meeting strict Project Deadlines - MUST
• Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget - MUST
• Conflict and Resolution Management – MUST

Qualifications:

• 7 -10 years of overall experience
• Experience of working on Mobile & Web Applications (across Android & iOS)
• Strong understanding of Java & MERN/ MEAN stack - Angular/Node/React/ Vue
• Ability to create APIs in REST, and GraphQL understanding of JSON, XML, Websockets, SOAP, COBRA
• Good to have experience of Office 365 - SharePoint and ASP.Net
• Understanding of Database: MySQL, MongoDB, Oracle, PostGres
• Understanding of Project Management: Agile/Scrum, Waterfall both is fine
• Previous experience of working in FinTech, eCommerce, Enterprise Projects, C2C, B2C, B2B Apps will be an added advantage