Customer Support Executive

Job Description: Accounts Executive

Position: Accounts Executive

Location: Bangalore

Department: Finance & Accounts

Key Responsibilities:

At least 1-2 yrs year experience

JV/CN/DN knowledge - Journal Vouchers , Credit note, Debit note

Sound Knowledge of GST & Income Tax/ TDS

Technical Skills:

· Proficiency in SAP Business one for financial and tax management.

· Advanced Excel skills.

· Strong Understanding of Indian GST laws & regulations.

Soft skills

· Excellent analytical and problem solving abilities.

· Strong attention to detail and accuracy.

· Good communication and interpersonal skills.

· Ability to work independently and as part of a team

We are seeking skilled Data Engineers with prior experience on Azure data engineering services and SQL server to join our team. As a Data Engineer, you will be responsible for designing and implementing robust data infrastructure, building scalable data pipelines, and ensuring efficient data integration and storage.

Experience : 2+ years

Notice : Immediate to 30days

Responsibilities :

- Design, develop, and maintain scalable data pipelines and use Azure Data Factory and Azure Stream Analytics

- Collaborate with data scientists and analysts to understand data requirements and implement solutions that support analytics and machine learning initiatives.

- Optimize data storage and retrieval mechanisms to ensure performance, reliability, and cost-effectiveness.

- Implement data governance and security best practices to ensure compliance and data integrity.

- Troubleshoot and debug data pipeline issues, providing timely resolution and proactive monitoring.

- Stay abreast of emerging technologies and industry trends, recommending innovative solutions to enhance data engineering capabilities.

Qualifications :

- Proven experience as a Data Engineer or in a similar role.

- Experience in designing and hands-on development in cloud-based (AWS/Azure) analytics solutions.

- Expert level understanding on Azure Data Factory, Azure Synapse, Azure SQL, Azure Data Lake, Azure App Service, Azure Databricks, Azure IoT, Azure HDInsight + Spark, Azure Stream Analytics

- Knowledge of Dev-Ops processes (including CI/CD) and Infrastructure as code is essential.

- Experience in SQL server and procedures.

- Thorough understanding of Azure Infrastructure offerings.

- Strong experience in common data warehouse modelling principles including Kimball, Inmon.

- Experience in additional Modern Database terminologies.

- Working knowledge of Python or Java or Scala is desirable

- Strong knowledge of data modelling, ETL processes, and database technologies

- Experience with big data processing frameworks (Hadoop, Spark) and data pipeline orchestration tools (Airflow).

- Solid understanding of data governance, data security, and data quality best practices.

- Strong analytical and problem-solving skills, with attention to detail.

PRINCIPAL RESPONSIBILITIES :

1.      Inbound/Outbound Call Handling

2.      Email/Ticket Handling

3.      Escalation Handling

4 Data handling/managing

 CRITICAL SKILLS REQUIRED :

1.      Good listening skills

2.      Good problem solving skills

3.      Good English written skills

4.      Good learning abilities

5.      Good spoken English/Hindi skills

Good MS Excel & MS Word skills

Requirements

• Extensive and expert programming experience in at least one general programming language (e. g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.

• Experience with multi-threading and concurrency programming.

• Extensive experience in object oriented design skills, knowledge of design patterns, and a huge passion and ability to design intuitive modules and class-level interfaces.

• Excellent coding skills - should be able to convert design into code fluently.

• Knowledge of Test Driven Development.

• Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).

• 4+ years of experience in the art of writing code and solving problems on a large scale.

• Open communicator who shares thoughts and opinions frequently, listens intently, and takes constructive feedback.

This role requires a self-motivated leader with direct Product Management experience delivering Solutions around MS Teams Telephony. Candidate must have a keen sense of the overall UCC market, competitive awareness of the India Unified Communications and Collaboration solutions market and provide critical strategic direction related to India Domestic and Global UC objectives.

The Candidate will be responsible for the India UCaaS/MCS objectives and targets. Also, responsible for Product Life cycle management that involves Envisage, Concept, Framework, Partnerships, Process, Engineering validation, Documentation, GTM etc.

the other responsibility involves Pricing, Bundling, Enablement through Trainings, Adoption and Growth strategy that plugs into our entire UCaaS/MCS portfolio. Critical to success will be identifying Enterprise and Partner offers, migrating customers to the next generation UCC platform with Regulatory compliance, differentiated solution capabilities ensuring that lifecycle management and improving adoption services.

The Product Manager will champion and execute across cross-functional teams and drive solution enablement discussions with Sales, Solutions, Engineering, Service Assurance, Operations, Technology & Service Development teams. The successful candidate will be setting objectives and delivering results that have a significant impact on product adoption.

The Product Manager will champion projects through the Tata Communications New Product Introduction/Agile Development process and lead the UCaaS/MCS Workstream that is accountable for the delivery and customer acceptance of the solutions.

The Global Product Manager will be fully responsible for the Annual Operating Plan (AOP), P&L and CAPEX/OPEX of all UCaaS/MCS business initiatives and programs. Key focus will be on Gross and Net Revenue contribution and growth targets that are assigned to the UCaaS/MCS portfolio.

About Sportz Interactive

Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others. 

Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms. 
http://www.sportzinteractive.net/">www.sportzinteractive.net 

Designation: Senior Associate 

Office Location: Goregaon East, Mumbai

Position description:

3+ years of experience in database development.

Primary Responsibilities:

• Understand requirements from front end applications developers
• Write advanced queries, stored procedures, cursors, functions & triggers
• Conduct code reviews
• Work with high-traffic application servers
• Complete understanding of various DB like Postgresql, Mongo DB, MySQL 
• Ability to identify root cause and mitigate issues
• Ability to lead a team of DB developers

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented, Strong communication skills.

Functional: Oracle SQL, PostgreSQL Development - TSQL, Advance Queries, Query Optimization, Stored Procedures, Triggers & Cursors, Database Design, Indexes, Joins, ETL tools like SSAS, SSIS, High Data Volume Processing, DB Backup/Recovery.

Demand Generation and Marketing Executive - Job Description

Position Summary: 

The Demand Generation and Marketing Executive will be responsible for developing and executing comprehensive, integrated B2B demand generation campaigns including email marketing, direct mail, webinar, and lead nurture tactics that deliver a consistent pipeline of high-quality qualified sales leads. The ideal candidate will have experience leading B2B demand generation campaigns and proven results in successfully planning, executing, building programs and reports in HubSpot, WordPress, google ads, LinkedIn sales navigator and analyzing results. 

This position is based out of our Pune office, and there may be ample opportunity to travel within India as and when required.

About Us:  Aikon is a small B2B SaaS company that is looking to accelerate its growth and increase usage of its iEngage.ai platform. Our platform enables Small and Large enterprises to build enterprise intelligence from conversations and interactions that already flow through its various communication channels. We use cutting edge Artificial Intelligence, Machine Learning and other Machine intelligence tools to augment human capabilities within the enterprise.

Key Responsibilities:

1. Lead Management:
1. Manage, nurture and convert inbound leads into qualified sales opportunities.
2. Identify strong potential prospects using initiative and creativity, to generate outbound lead opportunities
3. Assess and analyze a prospects current process and requirements;
4. Provide engaging and articulate information about Aikon Labs’  value proposition to potential customers.
5. Maintain well organized, up-to-date and accurate sales information and activity reports in Hubspot CRM system.
2. Sales Management:
1. Learn to manage complex enterprise sales throughout the sales cycle;
2. Efficient management of the sales pipeline using our  processes;
3. Confidently participate in the preparation of proposals and the presentation of professional product demonstrations, via webinars or face to face meetings;
4. Represent Aikon at corporate events or sales meetings independently or with colleagues;
5. Meet personal targets and work towards Aikon Labs’ growth objectives, sales goals, and profitability;
3. Communication:
1. Demonstrate the ability to interact professionally with potential customers via phone, email, telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business relationship;
2. Provide accurate and timely information as required to project managers, the delivery team and senior management;
3. Proficient in the use of social media tools like LinkedIn, Twitter, SEO optimization, Google Analytics, Wordpress (basic), etc
4. Product Knowledge:
1. Develop a strong knowledge of Aikon Labs’ products and services in order to facilitate the sales process;
2. Understand and articulate how the benefits of Aikon’s products and services can meet customer’s needs in various business verticals;

Required Experience

1. 2 - 5 years’ proven experience in prospecting and lead generation some experience in sales management;
2. Experience of B-to-B sales, preferably in enterprise software solutions or in the cloud space or IT sector and has the ability to develop a good understanding of customer and market dynamics and requirements;
3. Proficient in managing the sales pipeline using CRM systems, preferably Salesforce CRM;
4. Experience of working collaboratively in a combined sales & marketing team.
5. Can evidence a track record of increasing sales revenue by hitting or exceeding personal targets.

Required Skills:

1. Has highly developed all-round interpersonal skills.
2. Excellent communication, presentation, networking and negotiation skills.
3. Customer service oriented with a positive, well-motivated attitude.
4. Conscientious, hard-working and driven to improve sales and activity performance beyond targets.
5. Competent IT skills with a working knowledge of Microsoft Office, GSuite programs and social networking tools. Experience of Hubspot, Canva, InVideo would be an added advantage, but not essential.
6. Work closely within a small sales & marketing team and develop cooperative working relationships with all company colleagues;
7. Good organisational and time management skills with the flexibility to reprioritise as necessary.
8. Must be highly proficient in all aspects of English language, especially speaking, listening and writing skills.
9. Must be passionate about the AI solutions for enterprises and B2B SaaS industry.

Competitive salary offered (dependent on skills and experience); and opportunity to earn generous rates of target based incentives;

Online Coding Educator

Part-Time: - 150 hours a month/ full time: - 180 hours a month

We are looking for part-time coding instructors to teach computer coding classes to school students (3-15 years old). Classes are taught online, so you will be working remotely from your home and utilizing a virtual classroom environment.

We provide a structured curriculum, teaching platform, and instruction materials. The primary role of a Coding Educator is to deliver the curriculum in an engaging way and ultimately be responsible for student retention and parent satisfaction.

Responsibilities

– Deliver the curriculum in a fun and engaging way

– Provide feedback for curriculum improvement

– Engage with parents / students as needed

– Positively advocate for the school and the program

Requirements

– PC or a LAPTOP with microphone headset and high-speed internet access

– A quiet workspace free of distractions

– A technical degree related to computers equivalent to BE, Btech, ME, MTech, MCA, BCA, BSc, MSc, etc.