Customer Support Executive

Job Details:

• Role: Senior Staff Engineer, Java, Node JS
• Experience: 7.5 -9 Years
• Employment Type: Full-time
• Work Mode: Bengaluru (Onsite- 5 days)

Job description

REQUIREMENTS:

• Strong experience in Backend Engineering, Microservices, and Distributed Systems
• Deep hands-on expertise in Java and Node.js development 
• Strong experience in designing and developing RESTful APIs and backend services 
• Strong understanding of OOP, Data Structures, Algorithms, and Software Design Principles 
• Hands-on experience with PostgreSQL, MongoDB, or similar databases 
• Experience with system design, scalability, fault tolerance, and performance optimization
• Experience with Redis, messaging systems, and event-driven architectures
• Hands-on experience with Git, automated testing, CI/CD, Docker, and Kubernetes
• Strong understanding of API security, authentication, and authorization
• Experience with observability, monitoring, and production support
• Strong troubleshooting, analytical, and problem-solving skills
• Experience working in Agile/Scrum environments
• Excellent communication and stakeholder management skills
• Experience with Spring Boot, TypeScript, NestJS, Kafka, and AI-assisted coding tools is preferred

RESPONSIBILITIES:

• Design, develop, and maintain scalable backend services, microservices, and APIs
• Build high-performance RESTful and event-driven applications
• Own system design, data models, integrations, scalability, and reliability
• Collaborate with product and engineering teams to deliver business solutions
• Write clean, secure, maintainable, and well-tested code
• Conduct code reviews and mentor junior engineers
• Troubleshoot production issues and perform root cause analysis
• Improve CI/CD pipelines, monitoring, logging, and operational practices
• Optimize application performance, database efficiency, and system scalability
• Participate in architecture discussions, design reviews, and technical decision-making
• Implement security best practices and engineering standards
• Support platform modernization and continuous improvement initiatives
• Leverage modern development tools and AI-assisted coding practices to improve productivity
• Participate in Agile ceremonies and collaborate with cross-functional stakeholders
• Ensure delivery of high-quality, reliable, and scalable backend solutions.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related fields

Job Description

We are seeking a highly skilled DevOps / Kubernetes Engineer. The ideal candidate will have strong expertise in container orchestration, infrastructure as code, and GitOps workflows, with hands-on experience in Azure cloud environments. You will be responsible for designing, deploying, and managing modern cloud-native infrastructure and applications at scale.

Key Responsibilities:

· Manage and operate Kubernetes clusters (AKS / K3s) for large-scale applications.

· Implement infrastructure as code using Terraform or OpenTofu for scalable, reliable, and secure infrastructure provisioning.

· Deploy and manage applications using Helm and ArgoCD with GitOps best practices.

· Work with Podman and Docker as container runtimes for development and production environments.

· Collaborate with cross-functional teams to ensure smooth deployment pipelines and CI/CD integrations.

· Optimize infrastructure for cost, performance, and reliability within Azure cloud.

· Troubleshoot, monitor, and maintain system health, scalability, and performance.

Required Skills & Experience:

· Strong hands-on experience with Kubernetes (AKS / K3s) cluster orchestration.

· Proficiency in Terraform or OpenTofu for infrastructure as code.

· Experience with Helm and ArgoCD for application deployment and GitOps.

· Solid understanding of Docker / Podman container runtimes.

· Cloud expertise in Azure with experience deploying and scaling workloads.

· Familiarity with CI/CD pipelines, monitoring, and logging frameworks.

· Knowledge of best practices around cloud security, scalability, and high availability.

Preferred Qualifications:

· Contributions to open-source projects under Apache 2.0 / MPL 2.0 licenses.

· Experience working in global distributed teams across CST/PST time zones.

· Strong problem-solving skills and ability to work independently in a fast-paced environment.

Hiring for AGM- Performance Marketing at EaseMyTrip.com

Location-Gurugram- Sec-32

Experience - 10-15 Years in Performance Marketing

6 Days Working

Preffered candidate from Travel Industry

About The Role

The AGM- Performance Marketing at EaseMyTrip is a pivotal role focused on maximizing the digital footprint and customer acquisition through targeted advertising and strategic marketing. This individual is tasked with the creation, execution, and optimization of a comprehensive performance marketing strategy. The specialist will manage campaigns across multiple digital platforms, continuously analyze performance data, and adapt strategies to enhance efficacy and ROI. This role demands a high level of analytical prowess, creativity, and adaptability to stay ahead of market trends and leverage emerging technologies for marketing advantages.

Preferred Candidate Profile:

• Educational Background: Holds a degree in Marketing, Business Administration, or a related field.
• Experience: Proven experience in performance marketing, with a strong background in managing multi-channel digital marketing campaigns, including PPC, SEO, and social media.
• Analytical Skills: Possesses excellent analytical capabilities with the ability to leverage data and metrics to make informed marketing decisions.
• echnical Proficiency: Skilled in using digital marketing tools and technologies such as Google Analytics, Google Tag Manager, and mobile marketing applications.
• Strategic Thinker: Ability to develop effective marketing strategies and plans with a clear focus on achieving measurable results.
• Communication Skills: Excellent communication skills, capable of articulating ideas clearly and engaging effectively with both team members and management.
• Problem Solving: Strong problem-solving skills with a creative approach to overcoming challenges and achieving business objectives.
• Adaptability: Open to new ideas, willing to experiment, and adaptable to changing digital landscapes and consumer behaviors.
• Goal-Oriented: Highly motivated and goal-oriented, with a track record of meeting or exceeding performance targets.
• Team Player: Demonstrates the ability to work collaboratively in a team environment, contributing to a cooperative work dynamic.

• Company Overview

EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population’s travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.

Responsibilities

• You’ll also oversee paid search campaigns to ensure their success, and communication with clients to support their websites if needed.
• Candidate who is a skilled communicator and able to collaborate with various teams.
• Candidate must know to run Google ads, Linked ads, Facebook ads, Social media executive Google ads weekly report Facebook ads
• Develop and execute successful SEO , SMM strategies
• Proven experience as SEO Manager, SEM Manager or similar role
• Excellent communication skills
• Strong organizational and leadership skills
• Analytical mindset with numerical aptitude

What you’ll do

● Innovate and come up with new acquisition models and strategies

● Build and execute our strategy for direct channels for sourcing sellers and

properties.

● Build our Channel Partner program, strategies, and commercials

● Manage Channel Partner Relationships

● Pitch to sellers, negotiate prices, and close deals

What we’re looking for

● 1+ years of experience in Sales/Growth/Product/Ops/Strategy/Consulting

roles

● Exceptional track record in past jobs/academics

● Track record of being a hustler and getting things done

● Good to have

● Experience in early to mid-stage startups

● Interest in investing/managing personal wealth

● Part of university/semi-professional/professional sports teams

Full Stack Developer Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements

• Degree in computer science.
• Experience with ( React+Node ) Or ( react + Angular) Or ( Node + Angular)
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks
• 
  
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

The Senior SAP PI/PO Developer (Process Integration / Process Orchestration) is responsible for delivering interfaces between SAP and Non-SAP systems that combine business processes with software SAP development tools.

The complexity of interfaces may vary, however they need to scale and be highly reliable for complex enterprise system environments. The Sr. PI/PO Developer understands overall SAP enterprise system landscape and can perceive functional requirements between SAP components within the core ERP solution being deployed as well as integrate to external applications in the enterprise environment.

Roles and Responsibilities

The Ideal Candidate with his Bachelor's Degree in Marine Engineering, Electrical / Instrumentation Engineering, Automation, or an adjacent field with experience in Maritime Systems is also welcome. Alternatively experienced electrical officers with maritime experience/ Naval experience with exposure to the above areas are welcome

Prior work experience in the Maritime Industry preferably with strong competence in some or all of the below is desirable :

• Marine Automation, Marine Electrical Systems
• Communication Systems, NAVCOM systems
• Experience in working with PLCs, RTU, Gateway, Edge Devices/ Data Loggers
• Systems operation and maintenance
• In-Depth knowledge of maintenance, commissioning of Marine Electrical and NAVCOM Systems Ability to carry out in-depth troubleshooting and guide vessels for effective case resolutions
• Work Experience as an Electrical/ Technical Superintendent will be a Plus
• Prior experience in the review of the vessel's drawings and machinery specification a must
• Carry out vessel inspection visits as required, Supervise retrofit installations during digital automation & Smart Ship Platform implementation.

A challenging role with one of the fastest-growing maritime digital automation startup.

• The candidate will be driving global delivery, conducting ship inspection to identify vessel machinery from which data signals can be fetched.
• The candidate must have past experience in data telemetry from various machinery such as Main Engine, DG Sets, Boiler, Flowmeters, Emission, Emissions, Ballast, etc.
• Candidate must have experience of working with data signals RS485 NMEA, 4..20 mA, 0..10 V, etc.
• The candidate will work in close coordination with technology specialists, data scientists, and chief engineers with experience in vessel and voyage performance management.
• Prior experience with various control systems, especially for: data telemetry, gateway configuration, working with different PLCs such as Siemens, Alan Bradley, etc.
• Candidates with experience in only navigation & communication systems are also welcome.
• Candidates will be working on cutting edge technology & new age maritime business practices to come up with solutions for the global maritime industry.
• Any experience across electrical systems of the vessels and awareness of various machinery parameters are welcome.
• Awareness & knowledge of power generation, automation systems, reefer container monitoring

, experience in PMS is an added advantage.

Candidates will get tremendous learning experience of innovative solutions & emerging business models in the maritime vertical.

• Consulting & Advisory positions are also available in addition to full-time positions.
• Work from home also available.

Job Summary

We are looking for a qualified Community Manager to join our team our Team.

The candidate should posses a creative drive and be able to articulate and document ideas to the design and marketing teams internally and externally. Organize and plan campaign, create trending topics and brand columns. He/She should have experience in working with a variety of social media and digital platforms and design tools with a solid understanding of good marketing principles.

Job Role & Responsibilities:

• Set, plan and implement social media and communication campaigns and strategies
• Provide engaging text, image and video content for all social media and professional accounts.
• Maintaining community active, find the core users and improve the interaction.
• Find the user's requirement, plan online or offline activities, stimulating user participation and improve the community influence.
• responsible for the maintaince of the Whatsapp group
• Respond to users in a timely manner.
• Monitor, track and report on feedback and online reviews.
• Organize and manage events to boost brand awareness.
• Coordinate with Marketing, PR and Communications teams.
• Liaise with Development and Marketing departments.
• Build relationships with users, industry professionals.
• Stay up-to-date with current social media trends.
  
  

Required Qualifications and Skills

• Mimimum 2+ years of experience of the community operation
• Experience planning and leading community initiatives
• Ability to identify and track relevant community KPIs
• Excellent verbal communication skills
• Must have successful cases
• Excellent interpersonal and presentations skills
• Perfect integrated operation (content operation/user operation/community operation) capabilities are preferred.
• Hands on experience with social media management
• Attention to detail, critical-thinker and problem-solver
• Bachelor/ Master’s degree in Marketing or relevant field

Job Type: Full-time

Job Location: Pune.