Customer Support Executive

Position: Regional Head – Gujarat

Location: Gujarat

Experience: 7–10 Years

About the Role:

We are looking for an experienced and results-driven Regional Head to lead business operations across Gujarat. The role involves driving regional sales growth, leading high-performing teams, expanding market presence, building strong client relationships, and ensuring operational excellence while achieving business objectives.

Key Responsibilities:

• Lead and manage business operations across Gujarat.

• Develop and execute regional sales and business development strategies.

• Drive revenue growth, profitability, and market expansion.

• Lead, mentor, and motivate regional sales and operations teams.

• Build and maintain strong relationships with customers, distributors, channel partners, and key stakeholders.

• Identify new business opportunities and expand the company's market presence.

• Monitor market trends, competitor activities, and customer requirements.

• Ensure compliance with company policies and operational standards.

• Prepare sales forecasts, budgets, MIS reports, and performance reviews.

• Collaborate with HR, Finance, Operations, and Marketing teams for seamless business execution.

Required Qualifications:

• Bachelor's degree in Business Administration, Marketing, Management, or a related field (MBA preferred).

• 7–10 years of experience in Sales, Business Development, or Regional Operations.

• Proven experience in leading regional teams and achieving business targets.

• Strong understanding of the Gujarat market and business ecosystem.

• Excellent leadership, communication, negotiation, and relationship management skills.

• Willingness to travel extensively across Gujarat.

Key Skills:

• Regional Business Management

• Sales & Business Development

• Team Leadership

• Strategic Planning

• P&L Management

• Client Relationship Management

• Channel Partner Development

• Market Analysis

• Revenue Growth

• Stakeholder Management

• Decision Making

• Problem Solving

If this opportunity aligns with your experience and interests, I'd be happy to discuss it further.

Job Profile: Entrepreneur in Residence (EIR) at Founders Office

Location: Chembur, Mumbai

Reports to: Founders

Job Type: Full-Time

Job Description

Position Overview: AXS Solutions is seeking a dynamic and driven Entrepreneur in Residence (EIR) to join the Founders Office. The ideal candidate will work closely with the founders to drive the growth and expansion of AXS in various dimensions, including business development, strategic partnerships, innovation, and operational efficiency. This role offers a unique opportunity to be at the heart of AXS’s growth strategy, working on high-impact projects and initiatives.

Key Responsibilities:

1. Strategic Growth Initiatives:

• Identify and develop new business opportunities and markets for expansion.
• Collaborate with the founders to define and implement strategic growth initiatives.
• Conduct market research and analysis to inform strategic decision-making.

1. Business Development:

• Lead efforts to establish and maintain strategic partnerships and alliances.
• Explore new revenue streams and develop plans to capitalize on them.
• Assist in negotiations and closing deals with key partners and clients.

1. Innovation and Product Development:

• Work with cross-functional teams to drive innovation and product development.
• Identify emerging trends and technologies that could impact AXS’s business.
• Develop and oversee pilot projects to test new ideas and concepts.

1. Operational Efficiency:

• Analyze and improve existing business processes to enhance efficiency and effectiveness.
• Develop and implement operational strategies to support growth objectives.
• Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.

1. Leadership and Mentorship:

• Mentor and support junior team members and emerging leaders within the organization.
• Foster a culture of innovation, collaboration, and continuous improvement.

Key Skills and Qualifications:

• Education: Bachelor’s degree in Business, Economics, Engineering, or a related field; MBA or advanced degree preferred.
• Experience: Minimum of 3-7 years of experience in business development, strategy, consulting, or a related field; experience in a startup environment is a plus.
• Entrepreneurial Mindset: Proven track record of entrepreneurial success, either as a founder or in a leadership role in a high-growth company.
• Strategic Thinking: Strong strategic and analytical thinking skills, with the ability to identify and capitalize on growth opportunities.
• Business Acumen: Deep understanding of business operations, financial planning, and market dynamics.
• Leadership: Strong leadership and mentoring skills, with the ability to inspire and motivate teams.
• Communication: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Personal Attributes:

• Proactive and Results-Driven: Takes initiative and is focused on achieving tangible results.
• Innovative: Creative thinker who is always looking for new ways to solve problems and create value.
• Collaborative: Team player who works well with others and fosters a collaborative work environment.
• Resilient: Able to handle setbacks and challenges with a positive attitude and persistence.

Experience: 2 - 4 yrs

CTC: As per industry std.

Role & Responsibilities

Develop high-quality, scalable mobile applications for Android platform using Kotlin.

Collaborate closely with cross-functional teams to define, design, and implement new features.

Write clean, efficient, and maintainable code, following coding standards and best practices.

Optimise mobile app performance to ensure a smooth and responsive user experience.

Conduct code reviews and provide constructive feedback to team members.

Stay updated with the latest mobile development trends, tools, and technologies.

Troubleshoot and debug issues to maintain application stability.

Participate in the full software development lifecycle, from concept to deployment and support.

Ideal Candidate

Bachelor's degree in Computer Science, Engineering, or a related field.

3-8 years of proven experience in mobile app development, with a focus on Kotlin and Swift.

Strong proficiency in Kotlin and Swift programming languages.

Solid understanding of mobile app architecture, design patterns, and development best practices.

Experience with RESTful APIs, third-party libraries, and mobile UI/UX principles.

Familiarity with Git or other version control systems.

Ability to work effectively in a collaborative, fast-paced environment.

Excellent problem-solving and analytical skills.

Summary:

We are seeking an experienced Business Analyst/ERP Functional Consultant to work directly with clients, gathering and validating business requirements and mapping them to Odoo ERP functionalities. The role involves conducting GAP analyses, configuring Odoo applications, and delivering user training both remotely and on-site. The consultant will participate in project meetings, track deliverables, and provide ongoing support and guidance on best practices for using Odoo ERP effectively.

Job Responsibilities

• Provide Odoo ERP Functional Consulting expertise utilizing industry experience, strong knowledge of various business domains, business analysis, best practices, and a pragmatic mindset to facilitate our customer’s most complex business requirements.
• Prepare a detailed scope of work(SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Odoo ERP applications solutions to an exclusive range of customers across high profile assignments.
• Provide architectural direction and guidance to all staff from pre-sales through the delivery cycle specifically for the use of the Odoo ERP Business Applications.
• Design and define customizations and integration requirements in collaboration with Application Developers (Technical Team) for delivering solutions to automate business processes.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases.
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Assist customers maximize strategic business value from Emipro custom business solutions to provide them with a vision of their end state solution and roadmap.
• Evaluate customer’s business requirements, needs, and objectives and convert the same to company processes, solutions, and modules being implemented.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Supply ERP functional consulting and training services at customer sites upon as and when required by Emipro.
• Create, review, and contribute towards implementation deliverables such as functional specifications, test cases, technical solution/ design, standard operating procedures, etc. 
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Ensure that the system accurately meets the defined expectations of the business, proper testing is implemented, and performance and security requirements are closely monitored by working with the Project & Product team of Emipro.
• Troubleshoot issues that arise during configuration sessions.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Create functional requirements as an input to application design.
• Conduct Cut-over, Go-Live processes, and assists the technical staff by testing the behaviour of the system.
• Supervise, Mentor, and Train junior consultants and business analysts on application and implementation methodology.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Document the settings/configurations and prepare proper guidelines that allow other consultants to do further changes or repairs with due efforts. 
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.

Required Skills

• Minimum 3+ years of relevant work experience in any of the famous ERP systems like Odoo, Oracle, Microsoft Dynamics, SAP, etc.
• Strong knowledge in business domains like Sales, Purchase, Manufacturing, Logistics, Supply Chain, Procurement, Wholesale Industry, Services or Retails, etc.
• Strong business judgement and common sense
• Master in Product Demonstrations
• The initiative, creativity, and a passion to deliver results that make a difference
• Well-rounded individual with varied interests and experience
• Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
• Ability to do multi-task, prioritise and manage time effectively
• Proven experience of working in Migration Projects
• High Focus on Customer Service and is passionate about ensuring customer requirements are met.
• Must have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
• Team leading or people management experience can be added advantage.

• Act as a bridge between business users and technical teams, translating business requirements into LOANIQ solution designs.
• Gather, analyze, and document detailed functional requirements for new features, system enhancements, and regulatory changes.
• Work closely with development teams to validate LOANIQ configurations, test workflows, and review technical designs.
• Lead or support UAT, coordinate with QA teams, and ensure sign-off from business stakeholders.
• Conduct gap analysis and suggest best practices using LOANIQ's capabilities to improve loan operations.
• Create detailed BRDs, FRDs, process flow diagrams, and user stories aligned with Agile/Scrum methodology.
• Support LOANIQ implementation, upgrades, and version migrations.
• Conduct training, prepare user guides, and provide post-go-live support.

Senior Security Architect

The Security Architect leads the design and development of innovative security architectures for protecting data deployed into different types of cloud and cloud/hybrid systems. This position will directly contribute to the overall global enterprise cloud architecture and lead the security vision and strategy around cloud-based applications, across all types (including Infrastructure, Platform, and Software as a Service (IaaS/PaaS/SaaS).

Job Description

The Security Architect will serve as the central point of contact for other Technology teams within the Organization for all matters related to cloud security.

The successful candidate possesses the excellent interpersonal and communication skills required to partner with other leaders across the business to identify opportunities and risks and develop and deliver solutions that support business strategies and protect the intellectual property globally.

Expertise – Collaborate with Application Owners, Technical Owners, Platform Leads, and Information Security teams, to architect and design cloud security solutions.

Knowledge of cloud security services such as Azure and AWS is essential

Delivery – Complete architecture assessments across projects, prove use of security solutions to support new distributed computing solutions that span private cloud and public cloud services.

Security Technology Strategy – Work with engineering, service and business teams to create technology roadmaps.

Responsibilities Include

• Design and develop security architectures for cloud and cloud/hybrid based systems. Possess a firm understanding of the offerings within both Amazon Web Services (AWS) and the Microsoft Azure platforms. Based on business requirements, design and implement cloud-native architecture and design that will allow those requirements to be met with a minimal degree of risk and with appropriate security controls present.

• Represent the Corporate Information Security Office in development and implementation of the overall global enterprise cloud architecture.

• Act as the ambassador and senior technical representative for Information Security while engaging with other senior technical leaders throughout the Organization in design and implementation of cloud and cloud/hybrid based implementations and solutions.

• Work with Engineering, Infrastructure Services, and Application Development organizations to choose appropriate technology solutions and facilitates complete integration. Develops standards in partnership with Engineering, Infrastructure Services, and Application Development.

• Lead training and technical forums, serve as both a formal and informal mentor, and execute other initiatives designed to share knowledge across Security and Technology groups.

• Identify, recommend, coordinate, and/or conduct informal/formal training sessions to deliver timely knowledge to support teams regarding technologies, processes or tools.

• Develop and execute strategies to increase Cloud Security knowledge throughout the enterprise, as well as developing and mentoring more-junior security analysts and engineers.

• 5-8 years of experience with Security Architect and/or Engineering.

• 3-5 years of experience with Cloud platforms such as Microsoft Azure and Amazon Web Services (AWS).

• Experience architecting solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.

• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments.

• Working knowledge of common and industry standard cloud-native/cloud-friendly authentication mechanisms (OAuth, OpenID, etc).

• Experience with deployment orchestration, automation, and security configuration management preferred.

• Experience with service-oriented architecture for cloud-based services.

• Experience working with cloud security and governance tools, cloud access security brokers (CASBs), and server virtualization technologies.

• Experience with enterprise applications (architecture, development, support, and troubleshooting).

• Experience performing threat modeling and design reviews to assess security implications and requirements for introduction of new technologies.

• Experience representing technical viewpoints to diverse audiences and in making timely and prudent technical risk decisions.

• Experience with enterprise architecture and working as part of a cross-functional team to implement solutions.

• Strong interpersonal and communication skills; ability to work in a team environment

• Ability to work independently with minimal direction; self-starter/self-motivated

• Detailed understanding of SSL/TLS protocols and certificate-based solutions

• Technical writing experience

Preferred Qualifications

• Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology Professional work experience between 10-15 and at least 6-8 years as a Security Architect / Junior Security Architect

• Working Experience with distributed team preferred.

• Relevant industry certifications such as CISSP, CISM, or CCSP

Location: Fully remote 

Company: StrategyConnect - Dubai based startup backed by Techstars 

As a Front-end Developer, you will be responsible for building user-friendly, responsive, and visually appealing web applications. You will work closely with our design team and senior developers to create high-quality web applications using modern front-end technologies such as React. 

Key Responsibilities: 

• Build user-friendly, responsive, and visually appealing web applications using React, NodeJs and Tailwind. 
• Collaborate with the design team to turn mockups into pixel-perfect web applications. 
• Implement designs and create reusable UI components using React and Tailwind. 
• Write clean, maintainable, and efficient code. 
• Debug and troubleshoot issues as they arise. 
• Ensure the application is optimized for performance, scalability, and usability. 
• Continuously learn and keep up-to-date with the latest front-end development trends and technologies. 

Requirements: 

• Strong proficiency in React, NextJS, HTML, CSS, and JavaScript. 
• Experience with modern front-end development tools such as Webpack, Babel, and Git. 
• Familiarity with Agile development methodologies. 
• Excellent problem-solving skills and attention to detail. 
• Ability to work collaboratively in a remote team environment. 
• Excellent communication skills in English. 

If you are passionate about front-end development, have a strong focus on React, and want to work with a dynamic team of talented individuals, please apply to this exciting Front-end Developer position today! 

About Us:

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.

Responsibilities:

• You will be responsible for overseeing the development of Docsumo React webapp. You will be working closely with the founders and lead the frontend development.
• Serve as a thought leader and mentor on technical, architectural, design and related issues.
• You will responsible to provide oversight, accountability, and leadership for technical decisions
• You will be designing and building modules in React within the Docsumo webapp. The webapp is the main way for customers to consume Docsumo APIs.
• Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
• Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs.
• Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product.

Skills:

• At least 6 years years experience building React webapps
• Demonstrated ability to build webapps from scratch using React. Demonstrated ability of managing frontend engineers
• Proven skills in developing a production level end to end UI application on their own
• Excellent command over HTML5, CSS, Javascript & React, Redux
• Familiarity with Version Control tools such as Git
• Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system
• Must be self-motivated, flexible, collaborative, with an eagerness to learn
• Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.

Designation: Android Developer (SDE – II)

Department: Software Engineering Team

Location: Bangalore

Qualification: B.Tech in Computer Science, Engineering or relevant field

Experience: 3+ years of relevant experience in Designing and building advanced applications for the Android platform (with Android SDK and Kotlin).

Responsibilities:

1. Design and build advanced applications for the Android platform
2. Collaborate with cross-functional teams to define, design, and ship new features
3. Work with outside data sources and APIs
4. Unit-test code for robustness, including edge cases, usability, and general reliability
5. Work on bug fixing and improving application performance
6. Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills Required:

1. Experience in developing Android native projects
2. Experience with Android SDK and Kotlin
3. Experience working with remote data via REST and JSON
4. Experience with third-party libraries and APIs
5. Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
6. Solid understanding of the full mobile development life cycle.
7. Good understanding of computer science fundamentals - data structures, algorithms, memory management, performance.
8. Enjoys coding and problem solving
9. Ability to showcase applications which has been built in past
10. Good communication skills.
11. Ability to express ideas clearly and concisely
12. Familiarity with code versioning tools (such as Git, SVN, and Mercurial)
13. Good problem-solving skills
14. Team spirit

Salary: Upto 12LPA (Negotiable)

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