Customer Success Specialist

CRMIT Solutions is a leading CRM Solutions Provider specializing in digital transformation and decision intelligence solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) is a comprehensive success plan that leverages decision science techniques and lets customers choose from the ASVP Improve, ASVP Innovate and ASVP Secure programs.

Job Type: Full-time

Location: Bengaluru

Job Description: We are seeking an experienced MuleSoft Technical Architect to grow our MuleSoft practice. The successful candidate will be responsible for overseeing the design, development, and delivery of MuleSoft solutions, ensuring alignment with client requirements and business goals. The Technical Architect will play a pivotal role in driving MuleSoft sales, managing a team of skilled professionals, and ensuring successful project delivery.

Key Responsibilities:

Integration Architecture & Design:

• Lead the architecture, design, and development of integration solutions using MuleSoft Anypoint Platform.
• Design and implement APIs, web services, and microservices to support seamless data flow across platforms.
• Develop integration solutions that align with industry best practices and ensure scalability, security, and performance. MuleSoft Expertise:
• Work extensively with MuleSoft ESB, RAML, MEL, DataWeave, Anypoint MQ, and Anypoint Studio.
• Utilize GitHub Actions for DevOps processes to enable continuous integration and deployment (CI/CD).

Solution Design & Delivery:

• Serve as a Solution Design Specialist with expertise in designing robust and scalable integration solutions.
• Plan, design, and implement APIs, web services, and data integration solutions in line with API-led connectivity principles.

Technical Leadership & Best Practices:

• Provide technical leadership in driving best practices, ensuring proper use of design patterns, OOPs principles, and coding standards.
• Establish and promote industry best practices in integration design and development. Stakeholder Management:
• Collaborate with customer stakeholders to gather requirements and translate business needs into technical solutions.
• Act as a trusted advisor, guiding clients on integration strategies and platform architecture. Agile Delivery:
• Apply Agile (Scrum) methodologies for project execution and ensure timely delivery of integration solutions.

Required Skills:

• 12-15 years of industry experience with at least 10 years in integration technologies.

• Minimum 5+ years of hands-on experience with MuleSoft Anypoint Platform.

• Strong background in middleware platforms such as WebMethods and MuleSoft.

• Proficiency in Java J2EE, Struts, Spring, Hibernate, AJAX, REST, and JPA.

• Expertise in working with SFTP connectors, API Integration, and Salesforce integration.

• Hands-on experience in solution architecture, application design, and development.

• Excellent knowledge of software design principles, OOPs concepts, and development best practices.

• Strong stakeholder management skills with experience collaborating directly with customers.

For more information visit

Website: https://www.crmit.com/

LinkedIn: https://in.linkedin.com/company/crmit

Job Description:

We are looking for a dedicated and hands-on ERP Implementation & Support Executive with 10 months to 1.5 years of experience in implementing and supporting ERP systems. The candidate should have strong problem-solving skills, good communication, and a willingness to work in a client-facing support role.

Responsibilities:

• Assist in end-to-end ERP implementation for clients across various domains.
• Provide real-time support during ERP deployment, configuration, and post-implementation phases.
• Troubleshoot ERP-related issues and resolve client queries effectively.
• Conduct basic training sessions for end-users.
• Collaborate with internal technical and functional teams to ensure smooth delivery.
• Prepare documentation related to implementation, user support, and issue logs.
• Communicate professionally with clients and travel locally when required.

Required Experience & Skills:

• 10 months to 1.5 years of hands-on experience in ERP implementation and support.
• Good understanding of ERP workflows, modules, and business processes.
• Basic knowledge of SQL or database queries is a plus.
• Strong communication skills in English (verbal and written).
• Good client interaction and interpersonal skills.
• Ability to manage multiple tasks and work in a time-bound environment.
• Immediate joiners ONLY
• Male Candidates only can apply.

Responsibilities:

• Design, develop, and maintain high-quality web applications using Laravel.
• Collaborate with AI engineers to integrate machine learning models into web platforms.
• Implement RESTful APIs to support AI-driven features and microservices.
• Ensure application performance, security, and scalability.
• Write clean, reusable, and maintainable code following best practices.
• Debug and resolve issues across the development lifecycle.
• Stay current with Laravel and PHP development trends and technologies.

We are looking for credit analysts who can help them perform threshold analysis and impact calculations to streamline their credit underwriting process. Hence, they are looking for people who have experience in doing similar or related work. Since this is an urgent requirement, your quick help is requested in filling this role.

Attaching sample profile as well.

Manager and SM - 25-50LPA

Skills: Credit analyst + SAS

Goot to have: Credit underwriting, EWS (Early warning signal),EBC regulations, IFRS9.

Level: SM or M ( 4+ years)

NP: Max 30 days.

Budget: max 45 LPA.

Loc: Pan India

Responsibilities:

• Credit Underwriting, credit appraisal process
• EWS analysis, IFRS9 staging, credit analysis, threshold analysis
• Querying and coding in SAS and SQL
• ECB regulations

• Social Media Rockstar: Dream up engaging posts, stories, and reels for Facebook, Instagram, and beyond. Think memes, eye-catching visuals, and content that gets the cycling community buzzing.
• Design Guru: Become a master of visual storytelling! Design graphics and photos that make our website and social media pop.
• Content Chameleon: You'll be crafting catchy blog posts, articles, and other written content that showcases the cycling lifestyle and, naturally, the awesomeness of ONN Bikes.
• Trend Spotter: Keep your finger on the pulse of the latest social media trends and content marketing magic.
• Team Player: Work hand-in-hand with our marketing and sales crew to ensure all content aligns with our brand and crushes our marketing goals.

About Us

Design is at the heart of everything we do. We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting edge field like Natural Language Understanding. Across both, design has played a crucial role so far and it will continue to be one of the most important hires for interface. Hence you will be working directly with the CEO.

Today, interface provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.

Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.

As a Lead Product Designer you will be in charge of :

1. Platform - Our platform is a suite of tools that makes the underlying core technology usable for FIs and there are certain parts that will also be used by the customers of the FIs. So you have an opportunity to design for both B2B and B2C.
2. Branding - All design aspects of creating, evolving and maintaining the brand
3. Conversation Design Principles - You will create and own the Conversation Design Principles, which will be used by the rest of the teams to design how our AI Assistant will converse.

You can be a great fit if you are :

1. Extremely self-motivated
2. Ability to learn quickly
3. Growth mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Think like an engineer, empathize like an end-user
8. 4+ years of experience in SaaS Product Design
9. Experience in owning Product and Branding as a Full Stack Designer
10. Experience in owning Conversation Design Principles previously is a plus otherwise you are a native English speaker who has an eye for UX with words and worry the UI/UX as we know today will not exist soon :)

At interface, just like many other companies, we have made mistakes as we grow. But we have learnt from it and have gotten better. And we thank all of our employees who provided genuine feedback on the forums like Glassdoor. For others, it has become a punching bag of sorts specifically former employees who have had short tenures with us. If this bothers you, we understand. But people who typically work in startups understand this happens. 

We recommend you reach out to any of our employees who have stayed with us over an extended period if you would like to get an unbiased view if necessary.

*Job Title: Angular Developer**

**Location**: Remote

**Job Type**: Freelance

**Introduction**:

We are looking for a highly skilled Angular Developer to join our dynamic team. The successful candidate will be instrumental in developing a high-traffic, consumer-facing website that offers a wide range of products and features an intuitive, seamless shopping experience.

**Responsibilities**:

– Design and develop user interfaces using Angular best practices.

– Write TypeScript, HTML, and CSS code that is scalable, maintainable, and optimized for performance.

– Participate in the full software development lifecycle, including analysis, design, implementation, and testing.

– Adapt interface for modern internet applications using the latest front-end technologies.

– Work with designers and backend developers to create a robust, reliable solution.

– Ensure high performance of applications and provide support.

– Make complex technical and design decisions for Angular projects.

– Develop application code and unit test in the Angular, Rest Web Services, and Java technologies.

– Conduct performance tests, troubleshoot, and optimize Angular applications.

– Collaborate with other team members and stakeholders.

**Qualifications**:

– Bachelor’s degree in computer science, information technology, or a related field.

– Proven experience as an Angular developer.

– Proficient in CSS, HTML, and writing cross-browser compatible code.

– Excellent project management skills.

– Excellent communication skills.

– Critical thinker and good problem-solver.

**Preferred Skills**:

– Experience with e-commerce platforms is highly advantageous.

– Knowledge of other modern JavaScript frameworks like React or Vue.js.

– Familiarity with continuous integration.

**Benefits**:

– Competitive salary and benefits package.

– Flexible work hours and remote work opportunities.

– Opportunity to work in a fast-paced, tech-driven environment with a passionate team.

Your Responsibilities:

• Own UI of Company's web & mobile app
• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like screens, menus, tabs and widgets
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g., images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images

Your qualifications:

• Knack for design
• Understanding of human centered design
• Experience in designing web & mobile apps for B2B users

We are looking for a React.js Developer to join our team! If you are interested in creating the best user experience and UI, you will love this job!

• Plan, develop and implement user interface strategy
• Work with designers and developers to develop modern, intuitive user interfaces for our web properties
• Work on design, look, and feel of our web properties
• Continuously improve the user experience
• Research user preferences
• Research new technologies and best practices
• Work in a team environment with shared code; disciplined use of source code control and process documentation
• Improve JS and CSS quality by conducting code analysis, and recommending changes in policies and procedures

• 1+ year of experience with  ReactJS, Next.js
• 1+ years of experience with SASS/LESS
• 1+ years of experience with TypeScript
• 1 years of experience with node
• 1 years of experience with HTML
• 1 years of experience with CSS
• 1 years of experience with DOM
• 1 years of experience with AJAX, AXIOS, etc
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Degree in Computer Science

Key Skills
Typescript, React, React.js, Javascript, Node