Customer Success Specialist

Are you passionate about the clean energy transition and looking to build real-world experience at the intersection of energy, data, and technology?

1E9 Advisors is seeking motivated Energy Analyst Interns to join our team. We’re a technology company that delivers strategy and software solutions across industries, with deep expertise in energy markets, commodities, and risk management.

This internship is ideal for candidates who are analytical, detail-oriented, and eager to explore how battery storage and market optimization work in real-world settings.

Important Note: This position is not open to applicants who are currently enrolled in full-time degree programs. This internship is designed to transition into a full-time role for successful candidates, so we are seeking candidates who are available for immediate full-time employment upon completion of the internship.

What You’ll Work On:

• Analyze and interpret energy market data, including pricing, generation, and capacity
• Track evolving US electricity market rules and support policy analysis
• Assist in valuation and optimization models for battery energy storage
• Collaborate on internal product development and customer-facing insights

What We’re Looking For:

• Strong analytical and communication skills
• Proficiency in Python and/or Excel
• Interest in energy markets, clean technology, or battery storage
• Attention to detail and a proactive mindset

Preferred Skills:

• Understanding of US electricity markets
• Hands-on experience with battery storage valuation
• Effective written and verbal communication

What You’ll Gain:

• Practical exposure to energy markets and clean tech analytics
• Mentorship and hands-on project ownership
• Experience contributing to a production-grade software platform (BatteryOS)
• Potential pathway to a full-time opportunity

Job Summary:

We are looking for a highly skilled and experienced C++ Developer with a strong background in embedded systems to join our dynamic product engineering team. The ideal candidate will have at least 5 years of recent hands-on experience in designing, developing, and optimizing high-performance embedded software applications using modern C++ standards (preferably C++11 or later). This is an exciting opportunity to work on cutting-edge technologies in a collaborative and innovative environment.

Key Responsibilities:

• Design, develop, and maintain robust and scalable software solutions using C++11 or above
• Work closely with hardware and embedded teams to implement and integrate real-time systems
• Develop software for embedded platforms and optimize performance for various target environments
• Implement and maintain multithreaded applications and handle concurrency issues efficiently
• Conduct unit and integration testing to ensure high-quality deliverables
• Collaborate with cross-functional teams including Product, QA, Hardware, and Design
• Troubleshoot, debug, and resolve complex technical issues in embedded environments
• Participate in code reviews and adhere to best practices in coding and documentation
• Stay updated on the latest advancements in C++ and embedded systems development

Required Skills & Qualifications:

• Bachelor's or Master’s degree in Computer Science, Electronics, or related field
• 5+ years of professional software development experience with strong recent exposure to C++
• Hands-on experience with C++11 or newer versions (C++14/17 preferred)
• Strong understanding of object-oriented programming (OOP) and software design patterns
• Proficient in embedded system programming and real-time operating systems (RTOS)
• Experience in multithreaded programming and inter-process communication
• Proficient in debugging tools, performance analysis, and memory management
• Familiarity with version control systems like Git

Preferred Skills:

• Experience working on low-level drivers, hardware integration, and peripherals
• Familiarity with scripting languages (Python, Bash) for automation
• Exposure to CI/CD pipelines and Agile/Scrum development methodologies
• Knowledge of tools such as GDB, Valgrind, JTAG debuggers, etc.
• AWS or cloud-based experience is a plus (for remote monitoring/logging or OTA updates)

Skillset

Angular, React/Redux (or Similar Technology)

Node.js

RESTfull API integration

Experience working with Docker and containerized applications

Experience working with Kubernetes or other container orchestration tools

Knowledge and understanding of working in AWS environments

Experience in full-stack development (with a passion)

RDBMS and Document Database

Experience with Agile/Scrum Development Methodology

Exposure to Continues Integration (CI/ CD) Devops, AWS

Version control systems like Git/ TFS

Job Title: Sales Development Manager - Corporate Gifting

Position Overview:

As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.

Key Responsibilities:

Sales Strategy and Planning:

·      Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.

·      Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.

·      Collaborate with the leadership team to set sales goals and objectives.

Team Leadership:

·      Lead and inspire a high-performing sales team.

·      Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.

·      Set clear performance expectations and regularly assess team performance against targets.

Corporate Gifting Expertise:

·      Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.

·      Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.

Client Relationship Management:

·      Cultivate and maintain strong relationships with key clients and prospects.

·      Collaborate with the marketing team to develop and execute effective client engagement strategies.

Sales Process Optimization:

·      Streamline and optimize the sales process to improve efficiency and effectiveness.

·      Implement and manage CRM tools to track and analyze sales performance metrics.

Collaboration:

·      Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.

·      Collaborate with product development teams to align offerings with market demand.

Qualifications:

·      Bachelor's degree in Business, Marketing, or a related field.

·      Proven experience in sales, with a focus on corporate gifting.

·      Demonstrated success in leading and managing high-performing sales teams.

·      Strong understanding of the corporate gifting market and industry trends.

·      Excellent communication, negotiation, and interpersonal skills.

·      Ability to think strategically and execute tactically.

·      Proficiency in CRM tools and sales analytics.

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.

To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.

To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.

Role & Responsibility

• Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
• Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
• Influence stakeholders to adopt architecturally sound approaches to the management of risk.
• Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
• Preparation and documentation of standard security operating procedures and protocols
• Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Advise on alternate solutions and countermeasures to mitigate identified information risks.
• Provide assurance that identified solutions or countermeasures mitigate identified information risks.
• Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
• Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
• Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.

Technical Skills Required

• Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
• Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
• Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
• Knowledge of GDPR, its business implications and the merits of various technical approaches
• Expertise in IT security risk in a business context
• Exposure to web application security and penetration testing.
• Exposure to securing the software development life cycle and to project management disciplines.
• Excellent organizational and technical documentation skills.
• Strong understanding of Information Security including threats, attacks, and vulnerability management.
• Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

We are looking for a full time Reactjs Developer who is well-versed with the process of combining the art of programming with the art of designing.

**Responsibilities:-**

1) Translation of the UI/UX design wire-frames to actual code that will produce visual elements of the application.

2) Work with the UI/UX design team and bridge the gap between graphical design and technical implementation.

3) Should take an active role on both sides and help in defining the look and functionality of the application.

**Skills**

1) Deep knowledge in React.JS Practices

2) Must have minimum 3 years hands-on experience with with NgRX or Redux.

3) Knowledge of JavaScript and HTML5

4) Knowledge of CSS and JS methods.

5) Writing non-blocking code and resorting to advanced techniques such as multi-threading

6) Build and deployment process knowledge. Roles and Responsibilities

Desired Candidate Profile

Perks and Benefits

Mortgage Support Manager

We’re looking for driven and hungry individuals to work remotely from India to join our growing team of Premier Tax and Bookkeeping. Our online platform and seamless digital experience mean you will be speaking to customers nationally over the phone and with our “Flex First” policy, you have the choice of working from home, or amongst a vibrant team of hard-working senior mortgage consultants

The Mortgage Support Manager is responsible for driving qualified opportunities to our senior Mortgage consultants.

You will be responsible for processing loan applications on our online platform, collecting required compliance documents from clients via our online platform

You are expected to promote our mortgage services to potential clients

MUST REQUIREMENTS

• Minimum bachelor’s degree or above in business-related discipline ( Accounting, Commerce, Finance, Business Administration)
• Excellent level of English communication skills in writing, and speaking
• 3-5years of experience in processing loan applications for home and business loans
• Experience in business development and project management
• A proven track record in recognising and converting commercial opportunities
• An ability to leverage and maximise technology platforms
• Demonstrated experience in a business development role growing existing and driving new business is essential.

TASKS INCLUDE

• Generating qualified appointments for our national team of Mobile Brokers and Retail/Franchise Brokers via inbound and outbound customer inquiries
• Identifying opportunities for Customers to refinance their existing loans and obtain financing for new purchases
• Educating customers on our value proposition and aligning their wants and needs with our offering
• Leveraging your relationship-building and sales skills, encouraging customers to engage with the platform prior to appointment and gain commitment to the process.
• Integrating best-in-class sales training (that’s our job!) with your 'can do', positive attitude to consistently achieve results
• Regularly contributing with key internal stakeholders to drive positive business outcomes and ensure high levels of customer satisfaction
• Participating in professional and personal development programs designed to help you take ownership of your career growth.
• Developing deep customer relationships in a vastly competitive market.
• Using your commercial knowledge and insights to deliver results whilst operating with simplicity and creativity, driving optimum operational performance.