Customer Support L1

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Role Overview:

Location      : Navi Mumbai

Experience    : 6 to 10 years

Compensation : Upto 27 LPA (Commensurate with Experience)

Key Responsibilities: 

• Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
• Solution experience in one of more of the following Lending areas:- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
• Familiar with multiple securities events i.e. Share sale, corporate action, Revaluation, DP & LTV Calculations etc.
• Should be able to play catalyst role between business and IT.
• Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
• Should be able to provide domain support to development and technical teams on core Securities Lending domain.
• Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.

Position: Senior Analyst QA (Automation Testing)

Experience: 4-6 years

Years Location: Bengaluru

We are a multi-award-winning creative engineering company offering design and technology solutions onmobile, web and cloud platforms. We are looking for an enthusiastic and self-driven Test Engineer to join ourteam.

Roles and Responsibilities:

• Responsible fortesting Web Application.

• Responsible for Automation testing: Design, develop and execute automation scripts using open-source tools like Appium, Selenium and QMetry.

• Responsible for writing clear, concise, and comprehensive test plans and test cases.

• Handle ClientInteractions

Desired Profile:

• Extensive experience in Automation Testing of web application

• Experience in Manual Testing

• Hands-on testing experience on Selenium, Appium, QMetry.

• Strong knowledge ofsoftware QA methodologies, tools, and processes • Experience with performance and/orsecurity testing is a plus.

• Excellent Communication Skills & Client Interactions.

Good to Have:

• Experience in manual testing

• KPI driven

• Should be a team player

• Independently evaluates issues and proposes solutions

• Raises issues/concerns on time

• Good if he/she has experience testing AI/ML model

Qualifications:

MCA, BE/B.Tech - All Regular - 65% Above 

• Back office administration and support personnel
• Good organizational skills
• These tasks may include, proofreading, providing support service to the team, data entry
• Multitasking & Clerical work

Company
Our vision is to automate all EdTech content, marketing content, and eventually, build a system that takes a Hollywood script as input and automatically renders an entire film as output. This would involve multiple characters, interaction between them, and adding complex environment around them. Our current technology is at the cutting edge of AI and we find this an incredibly exciting technical problem to solve.

As you can expect from our lofty ambitions, we are creating a team of excellent people (read geeks – we are geeks and we love geeks) who are equally excited about this future or more!

Why should you join?

You’ll be working very closely with the founding team. Also as the first marketing hire, you also have the chance to significantly influence and drive the direction of the company.

Responsibilities:

We are looking for someone who is CREATIVE, loves to take initiatives. We are not looking for just an Individual contributor who needs to be extensively managed.

• Running Targeted LinkedIn Advertisements
• Handling Public Relations
• Increasing the brand awareness of Rephrase
• Content Writing
• Creating and running B2B surveys
• Collating specific lead lists and running targeted email campaigns

Expectations:

• We expect 2+ years of marketing experience, ideally at least part of it in a B2B role.
• Experience with traditional & digital marketing. Handling social media, public relation efforts, and content marketing.
• Hands on experience with marketing software and tools
• Outstanding communication, presentation and leadership skills

Good to have -

• Experience of writing white papers and managing customer testimonials
• Experience of closing Fortune 500 clients, with a focus on US Geography
• Extensive market research and market mapping experience
• Experience across B2B and B2C marketing techniques
• Experience of working in a startup

Location

The role will be remote at least till the end of the year. Our offices are based in Bengaluru. (We haven't decided if the role will be remote after that).

We are currently hiring freelance academic editors for a wide range of subject area in Medicine.

Please read more about our freelancer role and selection process below. If interested, please click on ‘Apply now’.

Freelance Editors

Freelance editors play a pivotal role in our business model and help us in ensuring author satisfaction by editing academic papers meant for publication in highly acclaimed international journals, across a vast range of subject areas.

What’s in for you?

v Possibility of a guaranteed monthly income while freelancing:

Apart from offering work in the typical freelancing manner, we also offer opportunities that guarantee a minimum monthly/annual income, along with the possibility of an additional annual bonus (monetary), based on your overall performance.

v A smooth performance-driven progression curve with an effective feedback mechanism:

This ensures that the expectation mismatch is nearly zero. In the past, the strong professional bonding with our freelance editors has also led to mutual recommendations—a definite plus factor!

v A rewarding experience, both monetarily and intellectually:

You will get the opportunity to apply your domain knowledge and skills to help non-native authors present their work to the world through esteemed journals and renowned conferences, with the flexibility of timings dedicated to editing.

Qualities we look for in our freelance editors

§ Proficiency and competence in the most widely spoken language across the world—English!

§ Knack for diligently editing, restructuring, and polishing articles written by non-native speakers

§ Format manuscripts in terms of citation style, layout, section headings and tense usage to conform with academic conventions

§ Preservation of the author’s intended meaning even in papers where the content requires extensive revision

§ Extensive subject matter expertise

§ Minimum 2 years of relevant copyediting/academic editing experience

* Freelance editors also thoroughly format the manuscript as per mentioned journal guidelines when clients opt for our journal formatting service

A glimpse at what you would edit

You will be assigned papers of varying difficulty levels (in terms of English, subject matter expertise, and extent of revision needed) written by non-native speakers in either English or their native language (translated papers). These papers are written by what we believe constitute an eclectic group of authors and writers, i.e., we receive work from not only scientists, researchers, and students but also corporates, linguists, and common man trying to communicate in English—from the latest in cutting-edge technology to the timeless fascination with history and arts!

Selection Process

· Step 1: Please click on “Apply Now” and fill the application form.

· Step 2: After hitting the submit button, you will be directed to our sample test platform for Stage I, Stage II and Stage III; you will receive an email for the same.
a. Stage I and II: Multiple-choice quiz
b. Stage III: Sample editing test under your preferred subject expertise

· Step 3: A cumulative score of all the three stages are taken into account as per our benchmarks to present you with a contract, which includes a freelancer agreement, terms of service, and other relevant documents.

· Step 4: Upon completion of the required hiring formalities, we induct you in our expert pool of freelance editors.

Know more about:

Enago @ https://www.enago.com/about-us.htm

Meet our editors @https://www.enago.com/careers/editors-testimonials.htm

• Need to recruit more CAs. Ability to explain the benefits of being a CA in a professional way. Has knowledge about students mentality and presence of college in his/her region.
• Publicize for the company and also, help in marketing to have a better reach on the post.
• Ability to connect a greater number of students and build a network among the students to register for IR Exam 2.0. Must have strong communication skills and be passionate with great connect skills and good at managing people. Can handle a team and is a good team player and can also manage people.
• Must take initiatives, sticking to the targets and learn curves as required. Need to complete their respective tasks within deadline.
• Knowledge about having event management would be an advantage.
• Bring more ideas about affordable ways of promoting to convert registrations.
• Social media presence is a must.

 Campus Ambassadors must be available to commit 4-5 hours a day for 1 month starting from Sept.