Customer Support L1

About Company:

Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies’ careers will enable you to help clients enhance and improve while you build your career. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that transforms an individual into an experienced and immensely skilled professional through an ethical and vibrant business environment. We are here for effective client servicing, taking care of our employees’ needs, and creating a success story to remember.

Position Summary:

We are looking for an experienced Learning and Development Manager who will be responsible for designing, implementing, and managing learning strategies that align with organizational goals. The role focuses on enhancing employee performance, leadership development, and creating a strong learning culture across the organization.

Key Responsibilities

As a part of the leadership and HR team, you will be expected to independently manage end-to-end learning and development initiatives, which include:

• Develop and manage comprehensive Learning & Development strategies aligned with business objectives.
• Conduct training needs analysis across departments to identify skill gaps and development opportunities.
• Design, implement, and manage training programs including onboarding, technical, behavioral, and leadership development programs.
• Lead leadership development and succession planning initiatives.
• Manage internal and external training resources, vendors, and facilitators.
• Measure training effectiveness using KPIs, feedback, assessments, and ROI analysis.
• Collaborate with senior management to align learning initiatives with organizational growth plans.
• Drive employee engagement through continuous learning initiatives and career development programs.
• Maintain training calendars, learning documentation, and MIS reports for management review.
• Ensure consistency in learning standards, content quality, and delivery across the organization.
• Promote a culture of continuous learning and professional development.

Required Skills & Qualifications

• Master’s Degree in Human Resource Management or a related field.
• Minimum 5+ years of experience as a Learning & Development Manager.
• Strong experience in designing and implementing L&D frameworks and learning strategies.
• Excellent written and verbal communication skills.
• Proven ability to engage with stakeholders at all levels of the organization.
• Strong analytical, organizational, and problem-solving skills.
• Experience with learning management systems (LMS) and modern learning methodologies.
• Ability to work independently and manage multiple initiatives simultaneously.
• High level of professionalism, leadership ability, and strategic thinking.

Mandatory Criteria

1. 2–5 years of experience in sales/business development within a D2C or product-based industry.
2. Proven track record of achieving targets and driving sales growth.
3. Strong communication, negotiation, and presentation skills.
4. Leadership capability to manage team performance and ensure alignment with company goals.
5. Proficiency in CRM tools and lead generation techniques is an advantage.

OKR

1. Develop, implement, and own sales strategies to achieve business targets.
2. Identify and explore new revenue streams and market opportunities.
3. Deliver persuasive sales pitches and convert qualified leads.
4. Manage a small team while also handling direct client interactions.
5. Build and nurture long-term client relationships to ensure retention and repeat business.
6. Maintain and update client databases and sales reports in an organized manner.

Hi 

Job Title: Data Visualization Engineer 

Experience: 2 to 4 years 

Location: Gurgaon (Hybrid) 

Employment Type: Full-time 

Job Description: 

We are seeking a skilled Data Visualization Engineer with expertise in Qlik Sense and experience working with reporting tools like PowerBI, Tableau, Looker, and Qlik Sense. The ideal candidate will have a strong understanding of QVF and QVD structures, basic HTTP API integrations, and end-to-end data pipelines. Some knowledge of Python for data processing and automation will be a plus. This role will primarily focus on Qlik Sense reporting. 

Key Responsibilities: 

1. Data Visualization & Reporting 

• Design, develop, and maintain interactive dashboards and reports using Qlik Sense. 
• Work with PowerBI, Tableau, Looker, and Qlik Sense to create compelling data visualizations. 
• Ensure seamless data representation and storytelling through dashboards. 

2. Qlik Sense Development & Optimization 

• Develop and manage QVF and QVD structures for optimized data retrieval. 
• Implement best practices in Qlik Sense scripting, data modeling, and performance tuning. 
• Maintain and optimize existing Qlik Sense applications. 

3. Data Integration & API Interactions 

• Utilize basic HTTP APIs to integrate external data sources into dashboards. 
• Work with data teams to ensure smooth data ingestion and transformation for visualization. 

4. End-to-End Data Pipeline Understanding 

• Collaborate with data engineers to understand and optimize data flows from source to visualization. 
• Ensure data consistency, integrity, and performance in reporting solutions. 

5. Scripting & Automation 

• Utilize Python for data manipulation, automation, and minor custom integrations. 
• Improve reporting workflows through automation scripts and process optimizations. 

Technical Expertise Required: 

• 2 to 4 years of experience in Data Visualization or BI Reporting roles. 
• Strong experience with Qlik Sense (QVF & QVD structures, scripting, visualization). 
• Hands-on experience with PowerBI, Tableau, Looker. 
• Basic understanding of HTTP APIs for data integration. 
• Understanding of end-to-end data pipelines. 
• Knowledge of Python for automation and data transformation. 
• Experience in performance optimization of dashboards and reports. 
• Strong analytical and problem-solving skills. 

Preferred Qualifications: 

• Experience in data modeling and ETL concepts. 
• Familiarity with cloud-based data visualization solutions. 
• Understanding of data governance and security best practices. 

Responsibilities:

• Onboarding and Training:
• Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
• Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
• Relationship Management:
• Build and maintain strong, long-term relationships with assigned customers.
• Serve as the primary point of contact for customer inquiries and concerns.
• Proactively engage with customers to understand their needs and challenges.
• Customer Advocacy:
• Act as the voice of the customer within the organization, providing feedback to product and development teams.
• Identify opportunities to improve the customer experience and advocate for customer-centric solutions.

We are seeking an Application Developer/Software Engineer with strong technical experience in all phases of the software development life cycle (SDLC) with a demonstrated technical expertise in one or more areas of state-of-the-art software development technology.

Responsibilties:

• Provides activities related to enterprise full life-cycle software development projects.
• Develops detailed functional and technical requirements for client-server and web software applications.
• Conduct detailed analyses and module-level specification development of software requirements.
• Define and implement high-performance and highly scalable product/application architectures and lead operational, tactical, and strategic integration activities.
• Perform complex programming and analysis for web and mobile applications and ETL processing; define requirements; write program specifications; design, code, test, and debug programming assignments; document programs.
• Supervise the efforts of other developers in major system development projects; determine and analyze functional requirements; determine proposed solutions information processing requirements; and optimize system performance.
• The work task could include total custom development, customization as needed for COTS, report development, data conversion, and support of legacy applications.

Requirements:

• Can code at an intermediate or expert level in applications such as C#, ASP.NET, .NET Core, SQL, Python, Java, React, TypeScript, CSS/JavaScript, Git, Azure, Knockout, MarkLogic, ORACLE, etc.
• 4+ years’ experience or specific educational background sufficient to demonstrate competency with Microsoft technology, including ASP.
• Experience with Artificial Intelligence (AI)/Machine Learning (ML), SharePoint.
• knowledge of HTML, XHTML, XML, XSLT, .NET Framework, Visual Studio, JavaScript.
• 4+ years with Cloud technologies such as Azure / AWS / Google Cloud.
• Proficient with appropriate programming languages, particularly ASP.
• NET and modern web frameworks like React.
• Comfortable with Object Oriented Programming and Software Patterns.
• Excellent interpersonal skills.
• High motivation and ability to work with teams to meet project objectives.
• Ability to work on multiple projects simultaneously.
• Ability to meet project deadlines and goals without management supervision.
• Awareness of database design concepts and proficiency in a general cloud environment.

Educational Requirements:

• BS in a field related to computer science or information systems, or advanced degree, or additional specific training and/or certification in 4th generation computing language.
• Must be able to define and implement high-performance and highly scalable product/application architectures, and able to lead integration activities for operational, tactical, and strategic systems.
• Able to develop detailed functional and technical requirements for client-server and web software applications and conduct detailed analyses and module-level specification development of software requirements.

Benefits:

• Work Location: Remote
• 5 days working​

You can apply directly through the link : https://zrec.in/RlUkC?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Requirements:

• Strong understanding of Nodejs & front-end Technology.

• Strong understanding of MEAN or MERN Stack.

• Strong knowledge of HTML, CSS, RWD, Javascript, and JQuery.

• Bring 1+ years of Experience in Node with typescript or React.

• Strong OOPS ( Object Oriented Programming ) concepts.

• Good knowledge of browser caching, working with cookies and Java scripts for faster website loads.

• Mean/Mern Stack Developer with hands-on experience in Node.js, typescript, and angular.

• Experience developing and improving REST APIs.

• Experience working with AWS Clouds/Azure.

• Experience building web UI dashboards and other self-service solutions.

• Relational DB knowledge (MySQL, PostgreSQL, Oracle, or SQL Server).

• NoSQL knowledge (MongoDB, Redis, Cassandra, or Hadoop).

• Ability to recite design patterns.

• Experience leading Agile projects and getting results in Scrum or Kanban teams and workflows.

• Experience with practices such as Test-Driven Development (TDD) is a plus

In-depth knowledge in Healthcare and BPaaS domain, Good understanding in Delivery Excellence Framework, Expertise in business and IT processes, platforms, operations, controls and dependencies Secondary Skills: Intermediate to Expert proficiency in conducting audits & assessments in BPaaS domain areas, Proficiency in building, monitoring and testing controls for BPaaS

• Provide facilitation to ensure noiseless delivery and enable best practices adoption & evangelization through appropriate processes and platforms
• Solution consultant for projects to adopt right tools and measure to ensure product & service quality in the appropriate service lines
• Ensure effective governance of projects and deliverables
• Proactive risk management and mitigation, build known risks database to identify and mitigate risks proactively and establish oversight to monitor quality, targets and spending on implementation plan
• Enabling and co-working with the accounts / projects in compliance of regulatory requirements, other certification requirements of the Organization and the Customers for BPaaS domain. Support closure of external/internal audit findings, RCA/CAPA/FMEA for escalations
• Establish Integrated Risk and Delivery Governance models, and oversight to monitor quality, targets, overrun and penalty
• Build process mapping for BPaaS describing the high level activities across Product Service Lines establish ETVX, role definition, gating criteria, SLAs, OLAs and RACI
• Design and ensure operational and compliance controls are implemented, tested and monitored
• Build core competency to carry out DEx BPaaS audits and assessments

Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others. 

Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms. 
http://www.sportzinteractive.net/">www.sportzinteractive.net 

2+ years of experience on web technologies.

Primary Responsibilities:

• Coding and debugging pure JavaScript, polyglot and multi-lingual applications.
• Working closely with Technical Lead/Project Manager to ensure development timelines are met.
• Contribute with ideas to improve system design or streamline product delivery.
• Working with challenging applications involving Real Time Data.
• Working on different platforms including the usage of the Native SDKs provided on JavaScript.

Required Skills:

• Strong experience in developing applications using Javascript and Jquery.
• Minimum 2 years of experience in React.JS is a must.
• Experience in any other Javascript libraries is an added advantage.
• Create different types of Charts and Graphics with the help of HTML5 Canvas, SVG etc.
• Should possess understanding of UI design and its behavior across devices (desktops to smart phones).
• Good to have worked with APIs exposed by social media sites like Facebook, Twitter, Instagram etc.
• Experience in working with data structures such as XML and JSON.
• Added knowledge of mobile development frameworks like jQuery Mobile is an added advantage.
• Good communication and problem-solving skills.
• Should be a self-starter and should have the ability to work under pressure.
• Should be passionate about sports.

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented

Our client is one of the largest online education company in India. It focuses on training the students to be industry-ready and providing expert knowledge through the convenience of the internet. For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge.

Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars 24, and other top startups in India.