Customer Support L1

EDUCATION & EXPERIENCE :

- A professional degree in Computer Science from a reputable institution, backed by a consistent academic record.

- A knack for problem-solving, data structures, and algorithms.

- Proficiency in ElasticSearch.

- 3+ years of hands-on development experience, primarily in building products for large enterprises.

- Exceptional communication skills.

- Mastery in Java programming; familiarity with Python is a plus.- Experience with Spring Boot.

- Practical knowledge of one or more cloud-based technologies (e.g., ElasticSearch, Storm, Hazelcast, MongoDB, Ceph, Kafka) is highly desirable.

- Expertise in building concurrent and/or parallelized, highly performant scalable applications.

- A track record of identifying and addressing complex issues in scalable deployments.

- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD) is an added advantage.

ROLES & RESPONSIBILITIES :

- Dive deep into technical aspects (Analysis, Design & Implementation) as required.

- Take complete ownership of features within the product.

- Engage in debates and detailed discussions about functional and non-functional requirements with our Product Management team.

- Collaborate with the team to design solutions, seeking stakeholder input before implementation.

- Create essential artifacts such as functional specifications and detailed designs for your assigned features.

- Implement intricate features with an unwavering commitment to quality, following the Test- Driven Development (TDD) process.

- Maintain open lines of communication, promptly reporting risks and progress to your supervising manager.

- Share your expertise and mentor team members.

- Provide support by troubleshooting and creating Root Cause Analysis (RCA) for production issues, subsequently working on short-term and long-term solutions.

Role: Senior Security Engineer

Salary: INR 20-35L per annum

Performance Bonus: Up to 10% of the base salary

Location: Hulimavu, Bangalore, India

Experience: 5-8 years

About AbleCredit:

AbleCredit has built a foundational AI platform to help BFSI enterprises reduce OPEX by up to 70% by powering workflows for onboarding, claims, credit, and collections. Our GenAI model achieves over 95% accuracy in understanding Indian dialects and excels in financial analysis.

The company was founded in June 2023 by Utkarsh Apoorva (IIT Delhi, built Reshamandi, Guitarstreet, Edulabs); Harshad Saykhedkar (IITB, ex-AI Lead at Slack); and Ashwini Prabhu (IIML, co-founder of Mythiksha, ex-Product Head at Reshamandi, HandyTrain).

What Work You’ll Do

• Be the guardian of trust — every system you secure will protect millions of data interactions.
• Operate like a builder, not a gatekeeper — automate guardrails that make security invisible but ever-present.
• You’ll define what ‘secure by default’ means for a next-generation AI SaaS platform.
• Own the security posture of our cloud-native SaaS platform — design, implement, and enforce security controls across AWS, Linux, and Kubernetes (EKS) environments.
• Drive security compliance initiatives such as SOC 2 Type II, ISO 27001, and RBI-aligned frameworks — build systems that enforce, not just document, compliance.
• Architect defense-in-depth systems across EC2, S3, IAM, and VPC layers, ensuring secure configuration, least-privilege access, and continuous compliance.
• Build and automate security pipelines — integrate AWS Security Hub, GuardDuty, Inspector, WAF, and CloudTrail into continuous detection and response systems.
• Lead vulnerability management and incident readiness — identify, prioritize, and remediate vulnerabilities across the stack while ensuring traceable audit logs.
• Implement and maintain zero-trust and least-privilege access controls using AWS IAM, SSO, and modern secrets management tools like AWS SSM or Vault.
• Serve as a trusted advisor — train developers, review architecture, and proactively identify risks before they surface.

The Skills You Have..

• Deep hands-on experience with AWS security architecture — IAM, VPCs, EKS, EC2, S3, CloudTrail, Security Hub, WAF, GuardDuty, and Inspector.
• Strong background in Linux hardening, container security, and DevSecOps automation.
• Proficiency with infrastructure-as-code (Terraform, CloudFormation) and integrating security controls into provisioning.
• Knowledge of zero-trust frameworks, least-privilege IAM, and secrets management (Vault, SSM, KMS).
• Experience with SIEM and monitoring tools — configuring alerts, analyzing logs, and responding to incidents.
• Familiarity with compliance automation and continuous assurance — especially SOC 2, ISO 27001, or RBI frameworks.
• Understanding of secure software supply chains — dependency scanning, artifact signing, and policy enforcement in CI/CD.
• Ability to perform risk assessment, threat modeling, and architecture review collaboratively with engineering teams.

What You Should Have Done in the Past

• Secured cloud-native SaaS systems built entirely on AWS (EC2, EKS, S3, IAM, VPC).
• Led or contributed to SOC 2 Type II or ISO 27001 certification initiatives, ideally in a regulated industry such as FinTech.
• Designed secure CI/CD pipelines with integrated code scanning, image validation, and secrets rotation.
• (Bonus) Built internal security automation frameworks or tooling for continuous monitoring and compliance checks.

Neokred is a FinTech company based in Bangalore and an ISO 9001 | 27001 & 20000-1 and PCIDSS certified firm in Information and Data security. The company builds Consumer Tech for Financial Infrastructure stack to provide curated versions of embedded banking in the payment ecosystem. We've created a platform which enables Corporates, Banks, FinTech’s, Retail Companies, and Start-ups to launch their own banking services or financial products, such as issuance of co-branded cards, facilitating lending, and virtual bank accounts and KYC for their customers or employees with the help of low code plug and play technology stack.

BRIEF DESCRIPTION OF THE ROLE:

We are looking for an analytical, result driven Senior Java Developer who will use his or her understanding of programming languages and tools to build and analyse codes, formulate more efficient processes, solve problems, and create more seamless experience for users. 

Your KRAs will include the following:

• You will design, build, and own APIs and Services, which will be the core of the product.
• You will participate in continuing education and training to remain current on best practices, learn new programming languages and better assist other team members.
• You will part of developing ideas for new programs, products or features by monitoring industry developments and trends.
• You will have to take lead on projects, compile and analyse data, processes, and codes to troubleshoot problems and identify areas of improvement. 

YOU SHOULD POSSESS: 

• Minimum 4+ years of experience with Proficient understanding of Java, Hibernate, Springboot.
• luency in JAVA, Operating System may be required and Experience on Database such as MySQL or Postgre SQL.
• Proficiency with Springboot, Spring Security and Hibernate.
• Strong understanding of Computer Science Fundamentals, Data Structures and Algorithms, SOLID Design Principles and REST Patterns.
• Focus on efficiency, user experience and process improvement. • Excellent project and time management skills.
• Strong problem solving and communication skills.
• Ability to work independently or with a group. 

About Us

Tbo Group has emerged as India's Leading B2B Travel Portal since its establishment in 2006. For over a decade now, we are enabling our partners to serve their customers efficiently, with the right pricing and inventory. Ever since our introduction, we are delivering a wide range of travel solutions for the travel agents and tour operators across India including metro cities like New Delhi, Bangalore, Mumbai, Chennai, and Kolkata to help them take their business to new heights.

Job Profile

We are seeking a Executive-HR to handle and assisting all HR related works.

Job Title: Executive-HR

Scope of Work (Responsibilities)

• Understand and implement fair employment practices and ensuring compliance with regulations

• Responsible for all aspects of the recruitment process, including screening of resume, interview arrangement, selection, and placement

• Responsible for the preparation of letters, including but not limited to letters of appointment, confirmation, promotion, etc.

• Update and maintain employee information into System and personal files

• Generate monthly reports for Management review

• Childcare Leave/NS/Maternity Leave application & records management

• Responsible for staff leave and entitlement

• Handle periodical surveys from government agencies. Eg: Annual salary survey

• Management of staff training (liaise with training providers / documentation preparation / allocation & record / analysis)

• Oversees the training administration.

• Ensure all records are updated and reports are timely and accurate

• Conduct an orientation program for all newly hired employees

• Other ad-hoc duties as assigned

Skills & Qualifications

• Degree in HRM, Business Studies or any other studies

• At least 5 to 6 years of experience

• Pleasant personality with good interpersonal skills

• Possess initiative and a positive attitude

• Able to work independently and a good team player

• Able to multitask and work in a fast-paced environment

Job Profile

We are seeking a Sr. Executive-HR/ Asst Manager-HR to handle and assisting all HR related works.

Job Title: Sr. Executive-HR/ Asst Manager-HR

Scope of Work (Responsibilities)

• Understand and implement fair employment practices and ensuring compliance with regulations

• Responsible for all aspects of the recruitment process, including screening of resume, interview arrangement, selection, and placement

• Work with Head-hunters and staffing agencies to identify talent

• Scour job search websites for potential recruits and contact those candidates personally

• Interview potential staff using industry standard techniques.

• Introduce new hires to the company and walk them through the hiring and training process.

• Responsible for the preparation of letters, including but not limited to letters of appointment, confirmation, promotion, etc.

• Generate monthly reports for Management review

• Handle periodical surveys from government agencies. Eg: Annual salary survey

• Management of staff training (liaise with training providers / documentation preparation / allocation & record / analysis)

• Oversees the training administration.

• Ensure all records are updated and reports are timely and accurate

• Conduct an orientation program for all newly hired employees

• Other ad-hoc duties as assigned

• Preferably from travel background.

Skills & Qualifications

• Degree in HRM, Business Studies or any other studies

• At least 5 to 6 years of experience

• Pleasant personality with good interpersonal skills

• Possess initiative and a positive attitude

• Able to work independently and a good team player

• Able to multitask and work in a fast-paced environment

Job Profile

We are seeking a Sr. Executive-HR/ Asst Manager-HR to handle and assisting all HR related works.

Job Title: Sr. Executive-HR/ Asst Manager-HR

Scope of Work (Responsibilities)

• Researching and advising on diversity and inclusion issues and creating programs, training, and value around it.

• Identifying external trends and recognising best practice which will increase diversity among the workforces.

• Preparing and building relationship among colleagues through diversity and inclusion training.

• Reviewing the organization’s workplace, policies, and procedures, ensuring that these are all inclusive.

• Revise and update all communication on our website, social media pages, job descriptions and internal documents to ensure use of non-discriminatory language.

• Measure and forecast diversity metrics.

• Assess and anticipate human resources related needs.

• Manage promotions, transfers, and new hires in collaboration with department management.

• Identify training needs and create or procure a professional development curriculum. • Monitor training programs to ensure that training objectives are met.

• Provide input on workforce and succession planning as well as plans business unit restructuring.

• Develop and nurture partnerships through human resources to bridge the divide between management and employees.

• Maintain awareness of the culture, plans, financial position, and competition of the business units under the HR purview.

• Collaborate with colleagues in the human resources department to develop policies, programs, and solutions.

• Analyse data trends and metrics to inform business decisions.

• Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary.

• Find ways to build morale, improve workplace relationships, and boost productivity and retention.

• Ensure regulatory compliance with legal requirements pertinent to the day-to-day management of employees; collaborate with the legal department when necessary.

• Interpret human resources policy to company management.

Skills & Qualifications

• Degree in HRM, Business Studies or any other studies

• At least 5 to 6 years of experience

• Pleasant personality with good interpersonal skills

• Possess initiative and a positive attitude

• Able to work independently and a good team player

• Able to multitask and work in a fast-paced environment