
Customer Support L1
at An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Customer Support L1" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Customer Support L1
Experience Level: 1+ Years
External Skills And Expertise
within the assigned TAT/SLA
2. This role involves providing notifications to the clients and assisting with any queries they may have via Calls.
3. Following a standard Call/Chat flow and query handling process.
4. Manage and take Ownership of the resolution process for all customer related issues.
5. Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather
than through live chat
6. Using define resources and specific company tools to support the customer by answering questions and escalating to respective
teams if needed for further support.
Duties & Responsibilities:
2. Ready to work in rotational shifts.
3. Effective communication, reading and writing English communication skills.
4. Excellent time management skills, attention to detail and the ability to multi task
5. Competent in MS office and web browser environments.
6. Confident to handle assign responsibility.
7. Qualification - Any Graduate/Under graduate.
8. Comuter proficency needed (Semi technically knowledge required)
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri

Similar jobs

Role Overview
We are looking for passionate and driven interns across multiple technology domains including Frontend Development, Backend Development, DevOps, AI/ML, and Data Engineering. This internship offers hands-on experience in real-world projects, collaboration with cross-functional teams, and exposure to modern tools and technologies.
Domains & Responsibilities
Frontend Development
- Build responsive and user-friendly web interfaces
- Translate UI/UX designs into functional applications
- Optimize performance and ensure cross-browser compatibility
Backend Development
- Develop APIs and server-side logic
- Work with databases and data storage solutions
- Ensure application security and performance
DevOps
- Assist in CI/CD pipeline setup and automation
- Manage deployments and cloud infrastructure
- Monitor system performance and reliability
🚀 Hiring: Python Developer
⭐ Experience: 2+ Years
📍 Location: Mumbai
⭐ Work Mode:- 5 Days Work From Office
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
Looking for a skilled Python Developer with experience in Django / FastAPI and MongoDB / PostgreSQL.
⭐ Must-Have Skills:-
✅ 2+ years of professional experience as a Python Developer
✅Proficient in Django or FastAPI
✅Hands-on with MongoDB & PostgreSQL
✅Strong understanding of REST APIs & Git
Key Responsibilities:
- Drive the architectural design, solution planning, and feasibility study on Cloud Computing Infrastructure.
- Deliver new IT services and exploit current infrastructure technologies.
- Drive the infrastructure roadmaps and planning in adopting the cloud infrastructure in a long
run.
- Conduct research and make recommendations on suitable cloud platforms & services.
- Advice on and implement cloud best practices.
Job Requirements:
Desired understanding of the following - VPC, EC2, S3, IAM, Route 53,
Lambda, Billing, AWS MYSQL, Kinesis, API Gateway, Cloud Watch, EBS, AMI, RDS, Dynamo
DB, ELB, Light sail, Kubernetes, Docker, NAT Gateway
Education & Experience:
- 3 to 5 years related work experience
- Bachelor's degree in Computer Science, Information Technology or related field
- Solid experience in infrastructure architecture solutions design
- Solid knowledge in AWS/Google Cloud
- Experience in managing implementations on public clouds (AWS/Google Cloud)
- Excellent analytical and problem-solving skills - Good command of written and spoken English.
- Certification for AWS/Google Cloud Architect - Associate level
GCP Data Analyst profile must have below skills sets :
- Knowledge of programming languages like https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.simplilearn.com%2Ftutorials%2Fsql-tutorial%2Fhow-to-become-sql-developer&data=05%7C01%7Ca_anjali%40hcl.com%7C4ae720b3f3cc45c3e04608da3346b335%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637878675987971859%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EImfaJAD1KHOyrBQ7FkbaPl1STtfnf4QdQlbjw72%2BmE%3D&reserved=0" target="_blank">SQL, Oracle, R, MATLAB, Java and https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.simplilearn.com%2Fwhy-learn-python-a-guide-to-unlock-your-python-career-article&data=05%7C01%7Ca_anjali%40hcl.com%7C4ae720b3f3cc45c3e04608da3346b335%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637878675987971859%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Z2n1Xy%2F3YN6nQqSweU5T7EfUTa1kPAAjbCMTWxDCh%2FY%3D&reserved=0" target="_blank">Python
- Data cleansing, data visualization, data wrangling
- Data modeling , data warehouse concepts
- Adapt to Big data platform like Hadoop, Spark for stream & batch processing
- GCP (Cloud Dataproc, Cloud Dataflow, Cloud Datalab, Cloud Dataprep, BigQuery, Cloud Datastore, Cloud Datafusion, Auto ML etc)
Product Manager at OneCard
At Onecard, we're re-imagining the credit card for a new generation of users. Product development is an extremely collaborative effort between engineering, design, and customer-facing teams. You’d be joining a small team of experienced Product Managers who have helped build successful products at companies such as Gaana, Walnut, ICICI Bank among others.
YOU MAY BE A GOOD FIT IF:
- You can think in terms of the big picture, but deliver on the details
- You observe users and talk to them to get insights for building products.
- You have a nose for great products, and advocate for new features with qualitative and quantitative reasoning
- You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration. This is very important as we're rapidly growing.
- You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
- You communicate with empathy and exceptional precision
- You are technical enough to ask engineers good questions about architecture and product decisions alike
- Beyond just shipping new products, you obsess about continuous product improvement
REQUIREMENTS
- You’ve spent at least 3 to 5 years in product management, especially working on mobile apps.
- You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
- You’ve worked with design teams and software like Figma/Zeplin/Balsamiq.
- Experience in Fintech and gaming is preferred. Especially working on reward programs.
You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
YOU SHOULD INCLUDE THESE IN YOUR APPLICATION:
A few words on...
- Why you’re interested in being a product manager at OneCard in particular
- The product you are most proud of shipping, and your role in its development
- The biggest product mistake you’ve made (we all have them!)
Opening in IIBMS (The Indian Institute of Business Management & Studies)
Job Location: - Mumbai (Borivali)
Position: - Education Counselor
(Position Reports to Admission Manger)
Experience: - 0 to 3 year's
(Fresher's also can apply)
Salary: - 09K TO 12K p.m. + Incentive
Age: - below 30 years only
Job Description:-
- Cold Calling students/candidates from given data
- Analyzing profile of working professionals/student
- Explaining/ guiding them higher educational courses according to their current or required profile.
- Providing proper information to the students with regards to the courses and other procedures.
- Getting business by convincing working professionals/Student for the same
- Maintaining a good relationship with the students and keeping a track of their status.
- Achieving monthly/quarterly targets
Skills Required:-
Good communication skills & Willingness to work on-call
If interested, kindly send your updated resume/CV
Note: -
- Only Nearby Borivali Candidate Prefer
- If this profile does not match with your requirement kindly ignore & pass on to your friends & relative's
Thanks & Regards,
SAGAR IIBMS








