
Customer Support L1
at An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Customer Support L1" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Customer Support L1
Experience Level: 1+ Years
External Skills And Expertise
within the assigned TAT/SLA
2. This role involves providing notifications to the clients and assisting with any queries they may have via Calls.
3. Following a standard Call/Chat flow and query handling process.
4. Manage and take Ownership of the resolution process for all customer related issues.
5. Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather
than through live chat
6. Using define resources and specific company tools to support the customer by answering questions and escalating to respective
teams if needed for further support.
Duties & Responsibilities:
2. Ready to work in rotational shifts.
3. Effective communication, reading and writing English communication skills.
4. Excellent time management skills, attention to detail and the ability to multi task
5. Competent in MS office and web browser environments.
6. Confident to handle assign responsibility.
7. Qualification - Any Graduate/Under graduate.
8. Comuter proficency needed (Semi technically knowledge required)
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri

Similar jobs
Mode : Hybrid: 2 days a week - Work from office
Need Immediate - 20 days notice only
Responsibilities
Summary -
Looking for a highly skilled and experienced Senior Software Engineer to join our development team.
As a Senior Software Engineer, the candidate will be responsible for architecting and developing high-performance, scalable software solutions, mentoring junior engineers, and collaborating across teams to build impactful products.
Responsibilities:
- Create scalable and maintainable architectures to solve business problems efficiently.
- Design, develop, test, and maintain software applications, services, and systems.
- Mentor and guide junior engineers, providing technical support and sharing best practices.
- Lead and participate in writing clean, maintainable, and high-quality code. Ensure code is well-documented and adheres to industry best practices.
- Conduct regular code reviews to ensure code quality and to foster a culture of learning. Ensure that automated tests are in place and that systems are thoroughly tested.
- Work closely with cross-functional teams, including product managers, designers, and QA engineers, to gather requirements and deliver robust solutions.
- Investigate, analyze, and resolve complex technical problems. Implement performance tuning and optimization strategies as needed.
- Contribute to the product vision and continuously improve existing systems, applications, and services.
Education and Experience:
- Bachelor’s or master’s degree.
- 5+ years of professional experience in software engineering, with at least 2-3 years in a senior or lead role.
- Strong proficiency skills required - HTML5/CSS3, JavaScript, TypeScript, React JS, Java/Jee, Spring Boot, Spring Data JPA, Relational Database (Oracle/MySql DB), Microservices architecture (e.g., Java, Python, JavaScript) with a deep understanding of software development fundamentals.
Competencies:
- Strong experience using Git, Maven or other version control systems.
- Strong analytical skills and a demonstrative ability to solve complex technical problems.
- Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Solid experience in designing complex, scalable systems and web applications, including microservices and cloud-native architectures.
- Familiarity with Agile and Scrum development processes.
- Experience with relational (SQL) or NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).
- Familiarity with CI/CD pipelines, automation, and tools like Jenkins, GitLab, or CircleCI.
- Excellent analytical and troubleshooting skills with a passion for solving complex challenges.
- Expertise in modern web UI frameworks/libraries (e.g., React, Angular, Vue.js) and full-stack development.
Geography to cover and Travel requirements: India, Germany
Behavioral Characteristics
- Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical teams.
Optional: Key Performance Indicators
- Proven experience in mentoring and leading engineering teams, fostering a culture of innovation and learning.
- Hands-on experience with profiling and optimizing application performance at scale.
Mandatory Skills:
- Experience as Senior or Lead role for the position
- Experience in HTML5/CSS3, JavaScript, TypeScript
- Experience in React JS , Java/Jee, Spring Boot, Spring Data JPA
- Experience in Relational Database (Oracle/MySql DB)
Interview process
2 rounds - Virtual interview and 1 round Face to Face
Any other Criteria
- Notice Period: Immediate - 20 Days
- Experience: 5 years
- Qualification: B.Tech/M.Tech
- We don’t consider candidates who have changed multiple companies.
- Without mandatory skills experience, the candidate profiles will not be considered
- We want a candidate from Bangalore/Karnataka; we can look for a candidate from Tamil Nadu, Andhra Pradesh, and Kerala. Other Location candidates will not be accepted.
Position Title: Sales Specialists
Location: PAN India (*Tier 1, Tier 2, Tier 3)
Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ IncenƟves+ Perks+ TA+ DA
EducaƟon: Bachelor's degree in any stream or Master's degree/MBA
Key Responsibilities:
1. As a Sales Specialist/ExecuƟve, the candidate will be required to be in the field daily, engaging with potential clients, and generaƟng new business opportunities through personal visits, emails, and calls
and other field activities.
2. Build and maintain strong relaƟonships with new customers.
3. Present tailored solutions for endpoint protecƟon & network.
4. Focus on achieving the Individual target for Retail & SME.
5. Provide exceptional customer service and support throughout the sales process.
To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.
Job Title: Backend Developer (Kotlin/Java)
Experience: 5-7 Years
Location: Remote (Candidates from Pune/Mumbai preferred for training-related travel)
Salary: ₹15-25 LPA CTC (1L up to 1.5L In hand Per Month)
Job Description:
We are seeking a highly skilled Backend Developer with expertise in Kotlin/Java (not Android) to join our dynamic team. The ideal candidate will have experience building scalable backend solutions, working with relational databases, and utilizing modern frameworks like Spring and Webflux.
This is a remote role, but candidates based in Pune/Mumbai who can travel for training purposes will be preferred.
- Must-Have Skills:Kotlin/Java backend development (5+ years)
- Spring Boot/Webflux (Reactor) (1+ year)
- Relational Databases (PostgreSQL preferred) (2+ years)
- Strong problem-solving skills and attention to detail
- Excellent communication skills and professionalism
- Key Responsibilities:Develop and maintain backend services using Kotlin/Java.
- Design and implement scalable microservices with Spring Boot/Webflux (Reactor).
- Work with relational databases (PostgreSQL preferred) and ensure optimal data handling.
- Optimize backend performance and ensure system reliability.
- Collaborate with frontend, DevOps, and product teams to deliver high-quality software solutions.
- Ensure best practices in coding, security, and system design.
- Nice to Have:Experience with NoSQL databases (Cassandra/MongoDB)
- Knowledge of Kafka for event-driven architecture
- Familiarity with AWS, Docker for cloud-based deployments
- Exposure to full-stack development with React
- Understanding of ClickHouse for analytics
Company:
The client is a technology company specializing in custom software development, mobile app creation, cloud services, data analytics, applied AI, cybersecurity, web design, and UX/UI design. They emphasize building robust, scalable, and world-class software products and applications. Their expertise spans various technology stacks, including MERN, MEAN, applied AI, Oracle, AWS, GCP, Microsoft Azure, and PAAS. They have developed products such as Digirestro, Task Manager, and Attendance Management. The company operates from multiple locations, including Pune and Nagpur in India, and Kendall Park, New Jersey, USA.
- Why Join Us?Competitive salary (₹15-25 LPA)
- Remote work flexibility (with occasional travel to Pune/Mumbai for training)
- Opportunity to work on modern tech stacks
- Collaborative and professional work environment
Job Description:
- Experience with Java 4 to 8 years, Spring Boot, Microservices, Angular, Docker, and Kubernetes
Knowledge of multi-threading concepts, TCPIP, databases, and REST-based JSON APIs
- Experience with build and deployment tools: Maven, Git, JUnit
- Experience building and working with DevOps Toolchains (Github actions, Jenkins)
Experience with responsive UI development
Demonstrates great communication skills and initiative to solve problems and convey solutions to peers and product owners.
Experience with the scrum process
Experience with event-driven architecture.
Knowledge of UI testing and continuous integration
Working knowledge of TDD TDD mindset
- Pair Programming experience
Functional knowledge of the Accounts Payable domain is an added advantage.
Dealing with international clients
Identifying new leads.
Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and bringing up the projects for the company.
Handling technical queries of clients and taking decisions on the basis of client communication.
Communicate new project opportunities to existing & potential clients.
Build and maintain strong relationships with prospects and existing clients.
ROLE - HR Executive
We're seeking a qualified Hr Executive to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.
We are open for BDA, TL, and BDM profile
Experience:0.6-4 years
Job Location: Work from home
Selection process:- Business Development Manager round.
Qualification: B.com, BBA, MBA in Hr
Salary offered: 20-25k
Working days: 6 working days with Sundays off
Shifts: 10:00am -7:00pm
Mandatory language: Hindi and English
Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.
Additional Compensation: If applicable, this will be decided on the basis of your designation.
● You love the buzz of a highly productive and fast moving team.
● You have a github profile that you want to show off.
● You love coding and look forward to taking on complex, abstract features.
● You don't care about front end, backend kinda titles. You like working anywhere in the
"Stack"











