Customer Support L1

Job Title: Sales Manager

Department: Sales

Reports to: Vice President - Sales Location: Mumbai

Academic Qualifications: Graduate/Postgraduate degree or diploma in Sales/Marketing Management Functional Competencies:

·     B2B Sales

·     Client Relationship Management

·     Lead Generation and Prospecting

·     Sales Target Achievement

·     Team Collaboration

Industry Preference:

·     Hospitality

·     Real Estate Sales

·     Similar Industries (e.g., Commercial Real Estate, Facility Management)

Requisite Experience: 2 to 5 years of relevant experience in sales, with a proven ability to meet and exceed sales targets

Job Role:

The Sales Manager will play a key role in driving sales efforts for COMPANY. This role involves managing sales processes, generating leads, and maintaining strong client relationships to drive revenue generation. The Sales Manager will work closely with the senior sales team to achieve sales targets and maximize business growth.

Key Responsibilities:

1.     Sales Target Achievement:

Drive and achieve sales targets for Office Space leasing and cross-sell additional services like Meeting Rooms, Training Rooms, Virtual Offices, etc.

2.     Lead Generation:

Generate new leads from potential clients in the corporate, hospitality, and residential real estate sectors, utilizing various channels such as networking, cold calling, and referrals.

3.     Client Relationship Management:

Build and maintain strong relationships with existing clients, ensuring satisfaction and loyalty while identifying opportunities for upselling.

4.     Sales Presentations:

Present products and services to potential clients, addressing their needs and providing tailored solutions based on the COMPANY offering.

5.     Sales Reporting:

Regularly update the team on progress toward sales targets, pipeline status, and lead conversion rates.

6.     Collaboration with Operations:

Work with internal teams to ensure smooth onboarding and transition of clients, resolving any queries or concerns they may have.

7.     Market Research:

Keep up to date with industry trends and competitor offerings to effectively position COMPANY in the marketplace.

8.     Negotiations:

Lead negotiations and work towards closing deals with clients, ensuring that both parties' needs are met.

9.     Team Leadership & Management: Lead, mentor, and develop a high-performing sales team, ensuring motivation, goal alignment, and productivity.

Ideal Candidate:

1.     Sales-Driven & Results-Oriented:

A motivated individual with a track record of exceeding sales targets and strong problem-solving abilities.

2.     Industry Experience: Experience in hospitality, residential real estate sales, or similar industries is preferred.

3.     Consultative Selling: Ability to adopt a consultative approach to understand client needs and present suitable solutions from the product portfolio.

4.     Strong Communication Skills:

Excellent communication, presentation, and interpersonal skills, with a focus on closing deals and achieving positive outcomes.

5.     Negotiation Skills: Ability to manage negotiations and close deals effectively, ensuring mutual benefit for both client and organization.

Behavioural Competencies:

·     Strong accountability and ownership of sales targets.

·     Ability to work collaboratively within a team and cross-functional teams.

·     Self-driven with an ability to motivate oneself and others.

·     A customer-centric approach to relationship management.

Knowledge and Skills Required:

·     Proficient in email communication and MS Office.

·     Strong time management skills and ability to prioritize tasks effectively.

·     Analytical skills to track sales performance and customer trends.

·     Experience in market research and identifying new opportunities for growth.

·     Basic understanding of CRM tools and sales management systems.

The requirements are as follows:

1) Familiar with the the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

You can contact me on nine three one six one two zero one three two

We are looking for a passionate and experienced Java Developer with over 4 years of hands-on experience in building robust and scalable backend systems using Java, Spring Boot, and Microservices architecture.

Key Responsibilities:

• Design, develop, test, and deploy high-performance, scalable, and secure backend services using Java 8+, Spring Boot, and Microservices.
• Participate in the entire software development lifecycle (SDLC), from requirements gathering to production deployment and support.
• Collaborate with frontend developers, DevOps engineers, and product owners to deliver end-to-end features.
• Optimize application performance and ensure high availability and responsiveness.
• Write clean, maintainable, and reusable code while following best practices (coding standards, unit testing, CI/CD, etc.).
• Develop RESTful APIs and ensure their quality and consistency.
• Handle integration with external systems and third-party services.
• Participate in code reviews, provide constructive feedback, and mentor junior developers.

Technical Skills Required:

• Languages: Java 8 or above
• Frameworks: Spring Boot, Spring MVC, Spring Security
• Architecture: Microservices architecture and design patterns
• Databases: MySQL/PostgreSQL, MongoDB (optional)
• Messaging: Kafka, RabbitMQ (optional)
• API Development: RESTful APIs, Swagger/OpenAPI
• Version Control: Git, GitHub/GitLab
• Tools: Maven/Gradle, Jenkins, Docker
• Testing: JUnit, Mockito
• Cloud (optional): AWS/Azure/GCP exposure
• CI/CD & DevOps tools (optional): Jenkins, Docker, Kubernetes

Nice to Have:

• Experience in containerization and orchestration (Docker, Kubernetes).
• Knowledge of API Gateway, Service Registry (e.g., Eureka), and Circuit Breakers (e.g., Hystrix or Resilience4j).
• Experience with Agile methodologies (Scrum/Kanban).
• Familiarity with monitoring and logging tools (ELK, Prometheus, Grafana, etc.).

Marketing Manager (Fruits and Vegetable Supply Chain Management)

• Required: Bachelor's in Marketing, Business Admin, Agribusiness, or Supply Chain Management

• Experience: 2-3 years

Job Description

India Leaders for Social Sector (ILSS) is a nonprofit that aims to be India's preeminent leadership development organization for the social sector. We aim to strengthen the social sector through talent infusion and upskilling programs, in order to create catalytic impact at scale.



Overview:

In order to achieve the mission, ILSS has a 2 pronged approach:

- Bringing talent from across sectors into leadership and board positions in the social sector

- Running research-backed skill building programs in key domains for the social sector leaders

- Since 2017, ILSS has run successful programs like:



17 hybrid (in-person and online) Leadership Programs, designed to enable senior leaders from various sectors to make informed transitions into the social sector. The program currently has 350+ Alumni out of which 100+ have already transitioned to the social sector.

• The Fundraising Program with over 200+ Alumni, and growing
• The Board Program for CXOs in the corporate sector to serve as board members for social impact organizations
• The Emerging Women Leaders Program that focuses on catalyzing the impact of women leaders in mid-to-senior level social sector positions.
• Social purpose organization(SPO) Governance program focused on empowering SPO leaders to help them build or strengthen effective boards.



ILSS is aiming to launch 12 new programs in the next 6 years.

Position Summary:

ILSS is looking to hire a Director to lead the Sales & Outreach vertical. The role would be responsible for building relationships within corporates as well as leading social sector organizations and achieving target intake of high quality candidates for various programs.

• Develop and execute strategic plan to achieve targets for trained numbers across programs and expand our customer base
• Sensitize senior corporate leaders about social sector awareness. Position Own and hit/exceed annual targets for all training programs
• Partner with customers (Corporates and Social Sector Organizations) to understand their business needs and objectives
• Build and maintain strong, long-lasting relationships with target organizations
• Effectively communicate the value proposition of ILSS programs through proposals and presentations to the leadership of target organizations (Top CSRs, top 1000 NGOs) and position as their partner of choice for capacity building

We are looking for a committed and collaborative individual, who will work in a highly dynamic environment with a closely-knit, highly motivated and entrepreneurial team. Hence, it is an amazing opportunity for individuals who are passionate about working in the social impact space.

Job Location - Delhi-NCR



Required qualifications, skills and experience

- 15+ years of experience in sales and outreach in a B2B environment, preferably in higher education

- Previous experience as a sales director or in a similar role

- Ability to communicate, present and influence all levels of the organization, including executive and C-level

- Proven ability to drive the sales process from plan to close

- Proven ability to articulate the distinct aspects of products and services

- Proven ability to position products against competitors

- Demonstrable experience as head of sales, developing client-focused, differentiated solutions

- Excellent listening, negotiation and presentation skills

- Excellent verbal and written communication skills

- Strong project management skills managing complex, multifaceted projects resulting in measurable successes.

- Experience in building/leading a small team

- MBA in sales or related field



Compensation

Depending on the candidate's experience, ILSS offers compensation that is at par with Indian philanthropy pay scales.

Technical Skills & Competencies: Mandatory:

Web Development – HTML, CSS, JavaScript

Frameworks – ReactJS/AngularJS

Server-side development – Python/Django/Node.js

Database: SQL or NoSQL Databases (SQL Server/ MongoDB)

API Design concepts and Development of RESTful web services

Preferable:

• Familiarity with the Development of reusable frameworks, libraries to be used by multiple development teams
• Familiarity with cloud-native application architecture patterns
• Hands-on experience on project management tools like Jira
• Experience using DevOps Tools for CI/CD
• Conversant with agile methodologies

Roles & Responsibilities

• Work independently or in a small team setup
• Manage a team of highly skilled Frontend/Full Stack and Backend developers
• Creating, executing, and maintaining project plans including activity definition, sequence, dependencies, work effort, duration, and resource requirements
• Work with the technical team, communicating requirements and ensuring all product development meets the goals of the project and overall business and strategic goals
• Project management including release management, add-on compatibility reporting, updating documentations
• Assist in other ad-hoc or administrative tasks as part of daily/routine business activities
• Work with product technical architects to design new products or enhancements. Take part in system development including analysis, coding, and testing
• Performs design and code reviews with senior technical staff
• Act like the person everyone turns to resolve tough technical problems
• Work closely with other teams/vendors to connect front-end components with the other (often third-party) web and data services and support the back-end developers by integrating their work with the application
• Mentors team on proper standards/techniques to improve their accuracy and efficiency
• Performs the unit testing, system integration testing and assist with user acceptance testing
• Articulates business requirements in sufficient detail such that a technical solution can be designed and engineered
• Develops technical understanding of how the data flows from various source
• Provide ongoing support to applications used within the organization

Requirement

• 5+ years of experience in product development, with 2+ years of experience in a leadership role in current organization
• Reliable, self-motivated, and self-disciplined individual capable of planning and executing multiple projects simultaneously within a fast-paced environment
• Exceptional debugging skills and strong experience with performance tuning
• Excellent technical, analytical, and organizational skills
• Good range of hands-on technical experience
• Expert knowledge in Systems Development Life Cycle (SDLC)
• Expert understanding of Node.js and JavaScript
• Familiarity with code revisioning and repo maintenance on Git, code profiling and auditing

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Design and develop APIs for the frontend to consume.
• Constantly improve the application architecture by clearing the technical backlog.
• Meet both technical and consumer needs.
• Stay abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices to combine server and frontend.
• Knowledge of cloud architecture.
• Should have working experience with relational and columnar DB.
• Should be innovative and communicative in your approach.
• Were responsible for the functional/technical track of a project.

You will closely work with the Engineering team and support the Product Team of Empuls.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.

While the SAE role is for India Geography. Sr. SAE role is for the US market with shift start time at 5 PM IST.

• Prepare and lead the prospective client and demo calls, sending pitches, and closing new deals.
• Gather the client requirement accurately and work on sales proposals accordingly.
• Perform a detailed research about the prospective client and build sales decks.
• Following up promptly with the leads that SDRs send over and ensuring that the customer requirements are being met.
• Liaise and partner with other internal departments to manage complex sales opportunities.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 2-6 years of SaaS sales experience required.
• For the Sr. SAE role, should have experience working in India or USAregion.
• Graduate/Postgraduate or equivalent.
• Strong analytical, communication, and writing skills.
• Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day.
• Attention to detail and the ability to multitask while maintaining a high quality of work. 

You will work with the Compass Sales team and report to Sales Head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.