Cutshort logo
An international MNC specialized into Hardware & Networking logo
Customer Support L1
An international MNC specialized into Hardware & Networking
An international MNC specialized into Hardware & Networking's logo

Customer Support L1

at An international MNC specialized into Hardware & Networking

1 - 6 yrs
₹2L - ₹4.5L / yr
Mumbai, Navi Mumbai
Skills
Customer Support
Technical support
Troubleshooting
Effective communication
English Proficiency

Hello,

 

Greetings for the day !!!

 

We are hiring "Customer Support L1" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!

 

Position: Customer Support L1

 

Experience Level:
1+ Years

External Skills And Expertise
Skills & Knowledge Required:
1. This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call/chat
within the assigned TAT/SLA
2. This role involves providing notifications to the clients and assisting with any queries they may have via Calls.
3. Following a standard Call/Chat flow and query handling process.
4. Manage and take Ownership of the resolution process for all customer related issues.
5. Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather
than through live chat
6. Using define resources and specific company tools to support the customer by answering questions and escalating to respective
teams if needed for further support.

Duties & Responsibilities:
1. At least one year of customer handling experience via Call/Chat.
2. Ready to work in rotational shifts.
3. Effective communication, reading and writing English communication skills.
4. Excellent time management skills, attention to detail and the ability to multi task
5. Competent in MS office and web browser environments.
6. Confident to handle assign responsibility.
7. Qualification - Any Graduate/Under graduate.
8. Comuter proficency needed (Semi technically knowledge required)

 

Employment Mode: Contract to hire (Full time opportunity)

 

Work Mode: Work from office

 

Shift: 24*7 Rotational Shift

 

Location: 

Mumbai - Andheri

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Talent Pro
Mumbai
4 - 7 yrs
₹11L - ₹17L / yr
Performance marketing

Strong performance marketer profile

Mandatory (Experience 1): Must have 4+ years of experience in performance marketing

Mandatory (Team Lead): Must have atleast 1+ years of experience in a managerial role

Mandatory (Tech Skills): Must have strong hands-on expertise in any of Google Ads, Meta Ads, LinkedIn Ads

Mandatory (Tech Skills): Must have proven experience managing large monthly ad budgets

Mandatory (Tech Skills): Must have an understanding of attribution models, funnels, and CRM-based tracking

Mandatory (Tech Skills): Must be proficient in advanced Excel/Google Sheets

Mandatory(Company): Product companies (Fintech, Startups preferred)

Read more
Hyderabad
3 - 5 yrs
₹2L - ₹5L / yr
store manager
SM
apparel

Store Manager (Apparel Industry)

Experience- 3yrs- 5 yrs

CTC- 5.4 LPA Max

Location- Hyderabad

Notice Period- 15 Days Max

 

Responsibilities

  • Oversee daily store operations and ensure smooth functioning.
  • Manage and motivate store staff to meet and exceed sales goals.
  • Ensure high standards of visual merchandising and store presentation.
  • Monitor inventory levels and coordinate with suppliers.
  • Handle customer inquiries, complaints, and provide satisfactory resolutions.
  • Analyze sales metrics and prepare performance reports.
  • Implement store policies and procedures.

Qualifications

  • Bachelor's degree in Retail Management, Business Administration, or related field.
  • Proven experience as a store manager or in a similar retail management role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Familiarity with retail management software and POS systems.
  • Customer-focused mindset with problem-solving capabilities.

Skills

  • Leadership
  • Sales
  • Customer Service
  • Inventory Management
  • Visual Merchandising
  • Retail Management Software
  • POS Systems
  • Communication


Read more
India's Leading digital payments platform
India's Leading digital payments platform
Agency job
via Qrata by Blessy Fernandes
Bengaluru (Bangalore)
4 - 8 yrs
₹15L - ₹30L / yr
Financial analysis
Financial Modeling
Financial reporting
Forecasting
Management Information System (MIS)
+1 more

Key Responsibilities :

- Ensuring monthly book closure, revenue recognition & accrual of proper costs in all categories to be in line with the internal guidelines and the statutory requirements

- Preparation of MIS reports, schedules, reports & MTM change analysis.

- Validating monthly revenues, analytical checks on system reports

- Ensure compliance of all statutory audits, internal audits & ICFR related requirements within timelines.

- Drive automation for various reports & activities.

- Collaborate with internal stakeholders for reporting requirements

- Work with the team for preparation of the monthly closure & Quarterly Audit plans

Job Requirements :

- CA with good academic records

- Systematically process, measure and verify financial and accounting information

- Analyze financial details and do value addition to business - Strong Bias for action, problem solving and ownership Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

• Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Read more
Product startup in Pune
Product startup in Pune
Agency job
via Qrata by Blessy Fernandes
Pune
5 - 10 yrs
₹20L - ₹40L / yr
skill iconJava
skill iconReact.js
skill iconAngular (2+)
skill iconVue.js
skill iconAngularJS (1.x)
+4 more

Responsibilities:

  • Work with development teams and product managers to ideate software solutions.
  • Design client-side and server-side architecture.
  • Build the front end of applications through appealing visual design.
  • Develop and manage well-functioning databases and applications.
  • Write effective APIs.
  • Test software to ensure responsiveness and efficiency.
  • Troubleshoot, debug, and upgrade software.
  • Create security and data protection settings.
  • Build features and applications with a mobile responsive design.
  • Write technical documentation.


Requirements:

  • 6 years of proven experience as a Full Stack Developer or similar role.
  • Experience working with service-oriented architectures and web-based solutions.
  • Familiarity with common stacks.
  • Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).
  • Knowledge of multiple back-end languages (e. g. C#, Java, Python) and JavaScript frameworks (e. g. Angular, React, Node.js ).
  • Familiarity with databases (e. g. MySQL, MongoDB), web servers (e. g. Apache), and UI/UX design.
  • Experience working on Agile processes (Scrum, Kanban).
  • Experience working on AWS technologies.
  • Excellent communication and teamwork skills.
  • Great attention to detail.
  • Organizational skills.
  • An analytical mind.
  • Degree in B. tech/BE.
  • Candidates Should have scored 60% and above in their graduation.


Read more
Information Technology and Services
Information Technology and Services
Agency job
via Jobdost by Sathish Kumar
Bengaluru (Bangalore), Gurugram, Hyderabad
3 - 8 yrs
₹8L - ₹10L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)

Responsibilities : 


• Design, code, and implement highly scalable and reliable web-based applications.
• Coordinate with other team’s architect, engineers, and vendors, as necessary.
• Deliver on all phases of development work from initial kick-off, technical setup, application
development, and support.
• Identify exciting opportunities for adopting new technologies to solve existing needs and
predicting future challenges
• Perform ongoing refactoring of code, utilizing visualization and other techniques to fast-track
concepts, and delivering continuous improvement
• Work with product managers to prioritize features for ongoing sprints and managing a list of
technical requirements based on industry trends, new technologies, known defects, and issues
• Manage your own time, and work well both independently and as part of a team
• Quickly generate and update proof of concepts for testing and team feedback
• Embrace emerging standards while promoting best practices


Qualifications : 


• Must have java experience
• Experience in computer science, computer engineering
• Web development work experience preferred
• Demonstrated experience in Agile development, application design, software development, and
testing
• Experience with building RESTful APIs
• Expertise in objected oriented analysis and design across a variety of platforms
• Thorough understanding of JSON, Web Service technologies, and data structure fundamentals
• Experience with adaptive and responsive development techniques
• Aptitude for learning and applying programming concepts
• Ability to effectively communicate with internal and external business partners
• Experience with a broad range of software languages and payments technologies is a plus.

Read more
Eyther
Atharva Kulkarni
Posted by Atharva Kulkarni
Delhi, Faridabad, Bhopal
2 - 5 yrs
₹6L - ₹8L / yr
skill iconKubernetes
skill iconAmazon Web Services (AWS)

About the Role


We are looking for a DevOps Engineer to build and maintain scalable, secure, and high-

performance infrastructure for our next-generation healthcare platform. You will be

responsible for automation, CI/CD pipelines, cloud infrastructure, and system reliability,

ensuring seamless deployment and operations.


Responsibilities


1. Infrastructure & Cloud Management


• Design, deploy, and manage cloud-based infrastructure (AWS, Azure, GCP)

• Implement containerization (Docker, Kubernetes) and microservices orchestration

• Optimize infrastructure cost, scalability, and performance


2. CI/CD & Automation


• Build and maintain CI/CD pipelines for automated deployments

• Automate infrastructure provisioning using Terraform, Ansible, or CloudFormation

• Implement GitOps practices for streamlined deployments


3. Security & Compliance


• Ensure adherence to ABDM, HIPAA, GDPR, and healthcare security standards

• Implement role-based access controls, encryption, and network security best

practices

• Conduct Vulnerability Assessment & Penetration Testing (VAPT) and compliance

audits


4. Monitoring & Incident Management


• Set up monitoring, logging, and alerting systems (Prometheus, Grafana, ELK,

Datadog, etc.)

• Optimize system reliability and automate incident response mechanisms

• Improve MTTR (Mean Time to Recovery) and system uptime KPIs


5. Collaboration & Process Improvement


• Work closely with development and QA teams to streamline deployments

• Improve DevSecOps practices and cloud security policies

• Participate in architecture discussions and performance tuning


Required Skills & Qualifications


• 2+ years of experience in DevOps, cloud infrastructure, and automation

• Hands-on experience with AWS and Kubernetes

• Proficiency in Docker and CI/CD tools (Jenkins, GitHub Actions, ArgoCD, etc.)

• Experience with Terraform, Ansible, or CloudFormation

• Strong knowledge of Linux, shell scripting, and networking

• Experience with cloud security, monitoring, and logging solutions


Nice to Have


• Experience in healthcare or other regulated industries

• Familiarity with serverless architectures and AI-driven infrastructure automation

• Knowledge of big data pipelines and analytics workflows


What You'll Gain


• Opportunity to build and scale a mission-critical healthcare infrastructure

• Work in a fast-paced startup environment with cutting-edge technologies

• Growth potential into Lead DevOps Engineer or Cloud Architect roles

Read more
QwikSkills
Kareena Mehra
Posted by Kareena Mehra
Bengaluru (Bangalore)
1 - 2 yrs
₹5000 - ₹20000 / mo
Cloud Computing
Windows Azure

Job Brief

QwikSkills is seeking an extremely knowledgeable Azure Cloud Engineer with a passion for problem-solving. You will make recommendations and help to create and maintain cloud services for developers that use this infrastructure for their software. You will need great collaboration and communication skills as you will spend a large part of your role interacting with developers and non-technical stakeholders.


Who We Are

QwikSkills is a one-stop platform to learn & practice hands-on cloud skills, cloud certification preparation and practice needs. We offer affordable world-class online certification practice tests and hands-on cloud labs for individuals as well as teams for AWS, Google Cloud, Azure, VMware etc.


As an Azure Cloud Engineer, your responsibilities include:-

  • Developing and deploying Cloud solutions in collaboration with the cloud team.
  • Managing and maintaining Cloud Labs portfolio.
  • Creating, debugging, testing, and documenting Cloud Labs. 
  • Identifying, analysing, and resolving Cloud infrastructure vulnerabilities and application deployment issues.
  • Regularly reviewing existing systems and making recommendations for improvements.
  • Generating curriculum for technical training.
  • Working with the internal team to design, own, and deliver advanced training courses.
  • Handling a group of 50-100 mentees/students and constantly guiding them through the course curriculum.


What We Are Looking for, in a Candidate

  • Energy and enthusiasm to work in a fast-paced start-up culture
  • Valuable degree in Computer Science or other technical discipline or equivalent
  • Good understanding of the various Azure services and how they work together
  • Superior programming knowledge, Python needed
  • Good creativity and ideas for creating new Lab content that is engaging, relevant, and useful for the learners
  • Good understanding of finding quality content for Labs Doc Creation
  • Demonstrable problem-solving skills and logical thinking techniques, and have excellent attention to detail
  • Excellent teamwork/collaboration skills
  • Effective time management skills
  • Proven work experience in a similar role


Fringe Benefits of Working with Us

  • Assured winsome compensation
  • An inclusive team of like-minded professionals
  • An energetic and positive working space
  • Collateral creative freedom
  • Personal and professional development
  • A major scope for career progression



Read more
Ganit Business Solutions
at Ganit Business Solutions
3 recruiters
Vijitha VS
Posted by Vijitha VS
Remote only
3 - 10 yrs
₹6L - ₹20L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+16 more

Job Brief

We are looking for a Full Stack Developer to produce scalable software solutions. You will be part of a cross-functional team that is responsible for the full software development life cycle, from conception to deployment.

Responsibilities:

  • Work with development teams and product managers to ideate scalable software solutions
  • Design client-side and server-side architecture
  • Build the front-end of applications through appealing visual design
  • Design, develop and manage well-functioning databases and applications
  • Develop web applications implementing MVT architecture using Django web application frameworks
  • Write effective APIs
  • Manage the complete software development process from conception to deployment
  • Maintaining and upgrading the software following deployment
  • Should be able to visualize a proposed system and be able to build it
  • Experience with Django, Flask, rest frameworks
  • Work with server-side technologies including databases and MVC and MVT patterns
  • Maintain version control system such as GIT
  • Should know all the phases of SDLC from requirement gathering to support and maintenance.
  •  

Requirements:

  • 3-5 years proven experience as a Full Stack Developer
  • Familiarity with common stacks
  • Strong understanding of algorithms, data structures and system design
  • Knowledge of LAMP and MEAN solution stacks
  • Ability to develop front end website architecture and back-end website applications
  • Knowledge of multiple front-end languages and libraries (HTML/ CSS, JavaScript, React, Angular, Vue, XML, jQuery and LESS)
  • Knowledge of multiple back-end languages (C#, Java, Python) and JavaScript framework like Node.js
  • Familiarity with databases (MySQL, SQL, MongoDB), web servers (Apache) and UI/UX design
  • Excellent communication and teamwork skills
  • Great attention to detail
  • Organizational skills
  • An analytical mind
  • Degree in Computer Science or relevant field
Read more
Employee Health N Wellness Startup
Employee Health N Wellness Startup
Agency job
via Unnati by Seemi Ejaz
Mumbai
2 - 3 yrs
₹15L - ₹25L / yr
skill iconRuby on Rails (ROR)
skill iconRuby
skill iconGit
skill iconAmazon Web Services (AWS)
Google Cloud Platform (GCP)
+6 more
Mental Health is always an important aspect for us humans. Would you like to be a part of an organisation that works towards healthier and happier individuals? Read on.
 
Our client is Mumbai-based healthcare and psychological wellness company, whose panel has expertise in building and running large scale healthcare businesses online. Their consultation program is built on key principles - customisation, data-driven, engagement, confidentiality. Their success with their corporate clients largely depends on their approach towards workplace wellbeing and comprehensive diagnostics and therapeutic interventions.
 
Their mantra about the Employee’s wellbeing is to improve their happiness quotient by improving the work culture, hence ensuring greater productivity and emotional balance. Their founder is a senior psychiatrist, with his degrees in psychiatry and business from prestigious schools in the UK. They have an elite and global list of clients across the globe.
 
As a Tech Lead, you will work closely with our product team to build and maintain our core product.
 
What you will do:
  • Collaborating with engineering, design and product teams to design and ship new features.
  • Identifying and solving bottlenecks and fix bugs.
  • Design interfaces for web and mobile.
 

What you need to have:

  • Deep knowledge of Ruby on Rails (RoR) practices and commonly used modules; deep understanding of RoR internals like databases, API, caching, proxies, web services, performance and scalability.
  • Experience creating self-contained, reusable, and testable modules and components.
  • Experience in SQL and NoSql databases in production environments. Experience working with Git, AWS/GCP.
  • Proficient in ReactJs / React-Native.
  • Good communication skills
  • 4+ years of relevant experience as a software engineer
Read more
Carpathy
at Carpathy
1 recruiter
Himani Bhalla
Posted by Himani Bhalla
NCR (Delhi | Gurgaon | Noida)
0 - 2 yrs
₹1L - ₹2L / yr
Sales
Field Sales
Telesales
Carpathy is a network of standardized automobile service centers in India with an aim to provide quality car repair and maintenance services at affordable prices. The platform provides handcrafted service packages designed to fulfill all your car's service requirements. We currently offer free pick-up & drop, walk-in, and doorstep services for more than 350 car models including luxury and premium cars across India.About the JobDay-to-day responsibilities include:1. Understand the products offered by the company2. Pitch company products to customers3. Respond to customer queries related to products4. Solve customer's doubt about products offered by the company5. Assist the team to better understand customer needs and serve them likewise6. Help regional and zonal managers to identify new opportunities related to products and services offered by the company
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos