Technical Support - L3 - Active Directory
at Our client is a hi-tech IT product company.
Skills :-
- Operating systems - Windows Server/Windows Client.
- Hands on experience in troubleshooting Windows OS and application related issues.
- Infrastructure technologies - AD (Active Directory), DNS, DHCP, IIS
- Good working knowledge of MS Office suite
-Strong foundation of Networking Principles.
- Web servers like Apache/Tomcat
Job Description : As a L3 Product Support, you will need to :
- Should have a minimum of 4+ years of L2 / L3 level Support experience.
- Should be able to interface with the customer's IT teams.
- Should have very good communication skills.
- The candidate should have a good understanding and working knowledge of Active Directory, Databases like Oracle/MSSQL, LDAP, J2EE web servers like Apache/Tomcat, SSL connectivity.
- Flexible and open to traveling as he/she may need to frequently travel to customer locations.
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Position Title: SAP PS Solution Consultant
CTC: 28-30 LPA
Experience: 10 - 15 years
Location: Pune, Mumbai, Hyderabad, Bangalore, Gurgaon
Work mode: Hybrid
Primary Skills: SAP PS, SAP CO, HR, SD, MM
Qualification: Any
Roles & Responsibilities:
• 4-8 years’ experience in designing and configuring PS module
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
• Handled multi country projects execution
• Assist in the technical preparation of Business Process Procedures, Test Scenarios,
End-user documentation."
SAP Experience:
• Involved in 4 – 6 end-to-end SAP Greenfield implementation projects in ECC 6 / S/4 HANA.
• Worked in 3-5 rollouts and 2-5 support projects – India / abroad.
• Broad knowledge of PS areas (Work Breakdown Structures (WBS), Project profile
configuration, Project types, Activities and Networks profile, Budget Profile, Revenue
Recognition and PS Customizations.
• Expertise with the integration aspects of PS module with other functional modules FICO, HR, SD, MM and CATS.
• Worked in developing custom reports, WRICEF and Functional Spec / liaise with Technical Team.
• Able to de-bug issues using ABAP.
• Worked in business requirement gathering, preparation of blue print and involved in all
phases of SAP project.
• Hands-on experience in SAP PS integration with any third-party tools is must.
• Hands-on experience in multiple languages and countries configurations.
• Expertise in creation of WBS structure from non-SAP platform to SAP/S4.
• Transformation of Business processes to drive down costs and make the process more
efficient.
• Ability to understand the business requirements, analysing, documenting & designing in technical and functional specs.
• Provide 2nd and 3rd levels SAP support including training and authorisation management of CO related areas."
General Attribute:
• Excellent verbal and written communication skills.
• Working experience in Services industry would be an advantage.
• Expertise in MS-Office – word / excel / power point applications.
• Knowledge of Agile methodology.
• Familiar with SAP Activate methodology.
• Good Team player
Good To Have Skills
• SAP PS integration with SD and CATS
Must To Have Skills
• SAP PS and CO
Overall responsibility:
- Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
- Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
- Develops and implements methods to record, assess, and analyse customer feedback.
- Develops and implements training and quality assurance programs for new hires and experienced employees.
- Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.
Day to day responsibilities :
- Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
- Implementing customer support processes to enhance customer satisfaction.
- Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
- Assessing support statistics and preparing detailed reports on the findings.
- Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
- Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department
Mandatory Certifications:
- ISO
- Six Sigma BB
Why Join Us :
1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness
2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory
3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.
4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!
5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more
We are seeking a dynamic 1+ years of experience Social Media Executive to join our team. As a Social Media Executive, you will play a pivotal role in crafting and executing social media strategies to drive engagement, brand awareness, and growth across various platforms.
Responsibilities:
- Content Creation: Develop creative and engaging content for social media platforms, including text, images, and videos.
- Social Media Management: Manage and maintain social media profiles and pages, ensuring consistent brand voice and image.
- Audience Engagement: Interact with the audience, respond to comments and messages, and foster community engagement.
- Analytics and Insights: Monitor social media metrics, track performance, and generate insights to improve content and strategy.
- Campaigns and Promotions: Plan and execute social media campaigns, contests, and promotions to meet marketing goals.
- Trend Monitoring: Stay updated on social media trends, tools, and best practices to keep our strategies fresh and effective.
Requirements:
- Bachelor's degree in Marketing, Communications, or related field.
- Proven experience in social media management and content creation.
- Strong understanding of various social media platforms including FB, IG, LinkedIn, Twitter, Youtube, etc.
- Creative mindset and the ability to think outside the box.
- Excellent communication and writing skills.
- Analytical mindset with the ability to interpret data.
- Familiarity with social media scheduling and analytics tools.
- Ability to work independently and as part of a team.
Head of Creator Community (Remote)
Headquartered in California and Y Combinator-backed, the client is a Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, etc.) to launch, manage and grow their business online.
Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, we are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED) and founding team members at OYO.
Key Responsibilities :
Responsible for developing a sense of community amongst the Client creator base
Ensure all Client creators are benefiting from the community
Formulate customer delight moments
Develop non-product solutions that will enable retention and increase customer satisfaction
Develop partnerships that will help in creator retention
Required Skills :
4+ yrs experience in a startup environment
Strong interpersonal skills, ability to form relationships and build a network
Good network amongst influencers
Content Writing
Strong problem solving skills
3 best things about the job -
A great opportunity to learn and develop yourself, immense career growth
Be part of the leadership team at one of India's fastest-growing start-up
Flexibility and complete ownership of your work
Responsibilities:
.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Excellent organizational skills.
.Proficient in Word, Excel, Outlook, and power point.
2. Architecting information, wireframing, and prototyping with interaction flows
3. Asking smart questions and championing new ideas
4. Developing delightful experiences with creative flair
5. Diagnosing design problems and devising elegant solutions
6. Translating high-level explicit and latent requirements into functional user interfaces
7. Presenting designs and articulating design decisions
8. Communicating design rationale and maintaining consistency throughout the project
9. Executing designs as a part of software development teams
Requirements:
Good working knowledge of Adobe XD
Pay attention to details
Distill simplicity from complex user requirements
Excellent verbal, written, and communication skills
The primary goal is to Perform Account Reconciliation for the client across multiple portfolios,
Responsibilities :
Performing daily end to end cash reconciliation activities that includes conducting analysis and
recording transactions
Identifying reasons for variances in cash/assets through bank & custody statements and other
supporting data.
Interacting with designated internal teams, bank, custody and advisors for missing trades /corporate
actions/ other transaction items
Following up on actions for pending transactions/incorrect booking with trade team/bank/custody.
Verifying prices and income, rate of interest etc. depending upon the security being booked through
Bloomberg or other market data services and provide appropriate back-ups.
Reporting the issues to supervisors and seek support on an immediate basis
Performing administrative functions related to monthly closing and valuations.
Developing and maintaining a solid working knowledge of the financial services industry and of all
products, services and processes performed by the team
Requirements for this role include:
2+ year(s) of accounting experience for financial instruments (equities, fixed income, and derivatives),
operation of capital markets, and life cycle of trades. Good knowledge of Capital Market
Ability to work regularly scheduled shifts.
University degree or equivalent that required 3+ years of formal studies of Finance/Accounting
principles
2+ year(s) of data entry experience that required a focus on quality including attention to detail,
accuracy, and accountability for your work product.
2+ year(s) of experience using MS-Excel that required you to use Formulas, Tables & Formatting,
Conditional Formatting, Charting, Pivot tables & Pivot Reporting.
1+ year(s) of experience in a service-oriented role where you had to correspond in writing or over the
phone with external customers.
Desired qualities:
A drive to broaden one’s knowledge of the financial services industry by learning new concepts and
systems and taking the initiative to apply it to daily work assignments.
Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality
and accuracy.
Positivity and collegial approach in assisting both colleagues and clients and the ability to work in
team environment.
Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or
possibly help implement a more efficient process or procedure, your skills have a place in our
business.
- 2+ years of experience building REST APIs with Java
- 1+ years of experience in maintaining REST APIs documentation.
- 2+ years of experience programming and delivering in a production environment
- Expertise working with data structures and algorithms
- Proficiency in object-oriented programming and experience applying modern design patterns.