Customer Engagement Executive

About Grey Chain

Grey Chain is a Generative AI-as-a-service, Mobile & Digital Transformation firm helping organizations reimagine user experiences with disruptive & transformational thinking and partnership.

We are trusted by UNICEF, BOSE, KFINTECH, WHO, and many Fortune 500 Companies.

Role Responsibilities:

As a Software Engineer, your key responsibilities will include:

1. Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.
2. Ensure successful delivery of all technology tasks assigned with high quality. Developing and executing as per the project plans.
3. Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
4. Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application.
5. A proven team member and individual contributor with strong analytical and stakeholder management skills.
6. Write well designed, testable, efficient code.
7. Bring innovative ideas to meet our company’s technical needs and enhance applications by identifying opportunities for improvements.
8. Communicate key project data to team members and building cohesion amongst team members.

Skills needed:

In order to be successful in this role, you must have the following skills & experience:

1. In-depth knowledge of JavaScript, TypeScript, CSS, HTML, and front-end languages.
2. Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
3. Should have built web apps, CMS, admin panels that are deployed to production.
4. It will be an addon if you can also code mobile apps in React Native.
5. Should have experience of integrating backend API's and managing state locally.
6. Should understand complex business logic and be able to convert that into code.
7. Good to have capability of converting design into HTML code.
8. Good to have exposure to building video streaming and real time chat platform using webrtc & socket.io.
9. Good to have understanding of docker containerization and Kubernetes.
10. Should have an understanding of how to build and deploy a ReactJS application
11. Experience in dealing with tech and business stakeholders.
12. Strong understanding of Agile methodology.
13. Hands on experience in Dev Ops.
14. Proven analytical and problem-solving skills.
15. Excellent communication skills and ability to interact effectively at all levels across technology teams.
16. Can work well both individually or in a team by taking a collaborative approach to problem solving and delivery.

Good to have skills:

1. Self-starter and highly motivated individual who is prepared to use his/her own initiative in understanding and following up issues.
2. Takes ownership and responsibility of problems through to resolution.
3. Keen to learn business processes and technical skills.
4. Ability to work under pressure and multi-task when necessary.
5. Hands on experience using tools like Trello, Gitlab, Zoom.

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python  & Django

2. Solid understanding of Python concepts

3. Experience with some form of Machine Learning (ML)

4. Experience in using libraries such as Numpy and Pandas

5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar

6. Hands on experience with RDBMS such as Postgres or MySQL

7. Experience building REST APIs using DRF or Flask

8. Comfort with Git repositories, branching and deployment using Git

9. Working experience with Docker

10. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

AEM Forms Developer would need to have at least 3 years of experience.

3 plus years of experience in application development.

2 years of experience with AEM Forms 6.4/6.5, Adobe LiveCycle ES 2, 3 or 4 Or Adobe AEM Forms focusing on LiveCycle Designer, LiveCycle Workbench, LiveCycle Admin Console.

Experience and working knowledge of designing forms and rules in AEM Forms Designer.

Experience in projects on Dynamic Assembly of PDFs using DDX, Manipulation of PDF using DDX, calling APIs of Output and Assembler service (using Java SDK) Hands on Application Development experience (Workflow in AEM Forms, Output, Reader Extensions, Process Management etc).

Solid knowledge and expertise in JavaScript, Java, REST API, JSON, XSD, XML,PDF, Database - Strong communications skills to effectively communicate at different levels of management.

Experience on adaptive form designs, interactive communication,creating templates and automated workflows.

Job Description: Product Manager for GenAI Applications on Data Products About the Company: We are a forward-thinking technology company specializing in creating innovative data products and AI applications. Our mission is to harness the power of data and AI to drive business growth and efficiency. We are seeking a dynamic and experienced Product Manager to join our team and lead the development of cutting-edge GenAI applications. Role Overview: As a Product Manager for GenAI Applications, you will be responsible for conceptualizing, developing, and managing AI-driven products that leverage our data platforms. You will work closely with cross-functional teams, including engineering, data science, marketing, and sales, to ensure the successful delivery of high-impact AI solutions. Your understanding of business user needs and ability to translate them into effective AI applications will be crucial. Key Responsibilities: - Lead the end-to-end product lifecycle from ideation to launch for GenAI applications. - Collaborate with engineering and data science teams to design, develop, and deploy AI solutions. - Conduct market research and gather user feedback to identify opportunities for new product features and improvements. - Develop detailed product requirements, roadmaps, and user stories to guide development efforts. - Work with business stakeholders to understand their needs and ensure the AI applications meet their requirements. - Drive the product vision and strategy, aligning it with company goals and market demands. - Monitor and analyze product performance, leveraging data to make informed decisions and optimizations. - Coordinate with marketing and sales teams to create go-to-market strategies and support product launches. - Foster a culture of innovation and continuous improvement within the product development team. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field. - 3-5 years of experience in product management, specifically in building AI applications. - Proven track record of developing and launching AI-driven products from scratch. - Experience working with data application layers and understanding data architecture. - Strong understanding of the psyche of business users and the ability to translate their needs into technical solutions. - Excellent project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. - Strong analytical and problem-solving skills, with a data-driven approach to decision making. - Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. - Passion for AI and a deep understanding of the latest trends and technologies in the field. Benefits: - Competitive salary and benefits package. - Opportunity to work on cutting-edge AI technologies and products. - Collaborative and innovative work environment. - Professional development opportunities and career growth. If you are a passionate Product Manager with a strong background in AI and data products, and you are excited about building transformative AI applications, we would love to hear from you. Apply now to join our dynamic team and make an impact in the world of AI and data.

At DotPe, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We’re seeking a Technical Lead Backend who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. Our ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact back-end architecture, and ultimately, delivering amazing global user experiences.

Technical Lead Backend

Responsibilities:

• Build cutting-edge, scalable systems by writing simple and efficient code, and pushing your design and architecture limits for new product development
• Optimize APIs for applications while creating and maintaining unit/integrations test suites
• Participate in all aspects of agile software development including design, implementation, and deployment
• Design and provide guidance on building end-to-end systems optimized for speed and scale
• Develop new features and infrastructure development in support of rapidly emerging business and project requirements
• Assume leadership of new projects from conceptualization to deployment
• Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
• Work and collaborate closely with tech, product, and business teams to understand requirements and translate them into quality software products

• Relevant work experience as an Accountant
• Graduation is a must. Female candidates preferred
• Excellent communication skills
• Willingness to work 6 days a week
• Good knowledge and work experience in Tally
• Excellent in time management and critical thinking
• Candidate who can multitask and with an eye for detail    

What does this role hold for you…??

• Help define Technical Roadmap and own the entire product delivery end to end
• Work very closely with various business stakeholders to drive the execution of multiple business plans and technologies.
• Improve, optimize and identify opportunities for efficient software development processes
• Hire, Develop and Retain a strong team of engineers.
• Keep abreast of the changes in the industry and champion new technologies and development processes within the team
• Thinking backward from a customer POV and relentlessly pursuing the customer's cause in tech and product decisions

 Apply if you have…

• Graduation/Post Graduation degree in Computer Science (IITs, IIITs and NITs preferred)
• 7-10 years of strong experience in JAVA(Spring/Hibernate/JPA/REST), JavaScript,
• NodeJS with good exposure to MySQL
• Experience with AWS, Microservices, Caching, Performance Optimization, Nginx, Solr, Redis, Redshift
• Experience working with agile teams and making rapid decisions in a dynamic and disruptive environment
• 2+ years of leading and managing a team consisting of the backend, frontend and QA.
• Hands-on writing and reviewing code
• Exceptional design and architectural skills.
• Strong communication skills.
• High motivation to work in a fast-paced, dynamic, collaborative team environment

Know more about us…

• Responsible for the implementation of end-to-end modules starting from user interface, business logic layer and database layer.
• Proficient in HTML, javascript.
• React JS experience is an added advantage.
• Assists in research, design, documentation, and modification of software specifications throughout the software development life cycle.
• Analyzes, troubleshoots, and optimizes code.
• Participates in requirements gathering meetings and produces technical documentation as needed.

Responsibilities

• Build and mentor the platform team at Checko.
• Own the design, development, testing, deployment, and craftsmanship of the team’s infrastructure and systems capable of handling massive amounts of requests with high reliability and scalability
• Leverage the deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues
• Entrepreneurial and out-of-box thinking essential for a technology startup
• Guide the team for unit-test code for robustness, including edge cases, usability, and general reliability

Requirements

• Must have design, development, testing, deployment of systems capable of handling massive amounts of requests with high reliability and scalability
• Must have strong command in writing production-level code in Java or Python including skills in debugging, performance analysis/optimization and memory usage optimization
• Must have worked with real-time web/mobile applications and event-driven architectures
• Must have experience working with relational and non-relational databases and understanding their data models and performance tradeoffs.
• Must have solid engineering principles and a clear understanding of data structures and algorithms
• Should have knowledge of service-oriented architecture, caching techniques, micro-services, and distributed systems
• Should have basic understanding of C++/reactJS/Angular/Node

Desired Skills and Experience

Algorithms, debugging, performance optimization on low-end processors, data structures, REST, service-oriented architecture.