
Job responsibilities of the candidate include
- Politely speaking with customers and understanding their queries.
- Documenting customer queries in system.
- Responding to customer queries based on SOP.
- Min 12th passed

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We are Hiring for
Process : Travel Airline Process/ Voice Process/ Customer Service
Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.
We are looking for the people who have the excellent communication and sales skills.
1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.
About Salary : No bar for the right candidate.
We are looking for the immediate joiners.
Hands on GDS will be an added advantage.
company link : https://epivsolution.com/
Responsibilities:
1. Handle outbound and inbound calls to customers located in various international regions.
2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.
3. Maintain professionalism and courtesy while communicating with customers at all times.
4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.
5. Document all customer interactions and transactions accurately in the company's database.
8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.
9. Adhere to all company policies, procedures, and compliance regulations.
About Quantela
We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.
When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.
We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.
We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.
The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.
For latest news and updates please visit us at www.quantela.com
Overview of the Role
The ideal candidate should have automation skills to automate Infrastructure, microservices deployment through automation tools. Should be handling Kubernetes cluster in Production, both cloud and on-premise
Key Responsibilities
- Overall 6+ Years of experience and should have handled Production Kubernetes Cluster both on Cloud and On-premises environments.
- Build monitoring that alerts on symptoms rather than on outages.
- Should migrate VM based applications to Kubernetes cluster.
- Automate Infrastructure component provision.
- Document every task, your findings turn into repeatable actions and then into automation.
- Follow the Agile process and plan the work accordingly.
Must have Skills
- Knowledge on container solutions like Docker, Kubernetes and understanding of Virtualization concepts.
- Experience in Configuration Management Tools like Ansible, Chef.
- Experience with Terraform, Cloud Formation or other infrastructure as code tools.
- Experience with CI/CD in Jenkins.
- Good knowledge of AWS/Azure cloud environments.
- Good hands-on experience on webservers like Nginx, Apache, tomcat configuration, and administration.
- Experience working with and maintaining package management systems (e.g., Artifactory, APT).
- Knowledge of scripting in PowerShell/Python/Bash/
- Experience building automation and pipelines (integration, testing, deployment)
- Experience with Docker containers (images and registry management).
- Understanding of metrics collectors such as Metricbeat, Heartbeat or Prometheus is good to have.
- Ability to work collaboratively on a cross-functional team with a wide range of experience levels
- Ability to analyze existing services and identify technical debt to work.
Desired Background
Bachelors/Masters degree in Computer Science or Computer Applications
We have requirement of Team Lead(ASM) in reputed firm
Location: Pan India,(Any location consider)
Exp: 4-12+yrs
Should have Leadership quality
Can manage 10 - 15 + team members on Field
Team management
Proper feedback to seniors regularly.
Job description
Role: SFCC Admin/ Support
- Minimum 5+ years of experience in real-world eCommerce experience (like WCS, HCL, Adobe, SAP Hybris, AEM, etc.) with at least 2 years of hands-on with Salesforce commerce cloud
Required Skills:
- Strong technical experience in production support with SFCC.
- Extensive knowledge in SFCC Business Manager configuration
- Extensive experience in SFCC Script and template development
- Excellent troubleshooting skills within the SFCC environment
- Working knowledge of version control systems and cloud platforms (Git, GitHub, BitBucket, Jenkins, JIRA, Confluence)
- Should create high-quality technical architecture and design that includes an appropriate level of detail and consider scalability and performance of the system
- Must understand eCommerce architecture, product, order, and inventory flows in order to create detailed designs, and architectural documents and develop complex applications. • Should have knowledge of third-party integration like Payment Processing/Tax Solutions/Products & Ratings/Product Feeds
- Good/working knowledge of Web Services, JSON, JavaScript, XML, AJAX, CSS, jQuery, and UI frameworks for implementation of SFCC solutions
- Excellent problem-solving capabilities and analytical skills

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Integrating the front-end elements built by yourco-workers into the application.
- Integrating user-facing elements developed by front-end developers
- Building efficient, testable, and reusable PHP modules
- Integrating data storage solutions (MySQL / MongoDB, Redis, S3, Elasticsearch)
- Integrating Amazon Web Services (RDS, S3, CloudFront, Elasticsearch Service etc.)
- Managing code in repositories
- Solving complex performance problems and architectural challenges
- Troubleshooting, testing and maintaining the core product software and databases to ensure strong optimization and functionality
What you need to have:
- B.Tech / B.E.; BCA; MCA; Any Graduation
- Basic knowledge of PHP web framework (Laravel, CI etc.) or Strong knowledge of Magneto/ OpenCart
- Understanding the fully synchronous behavior of PHP
- Basic understanding of MVC design patterns
- Basic understanding of front-end technologies, such as JavaScript/Ajax, jQuery, HTML5, and CSS3 iented PHP programming
- Understanding accessibility and security compliance
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL databases and their declarative query languages
- Experience in common third-party APIs (Google, Facebook)
- Basic understanding of code versioning tools, such as Git
- Passion for best design and coding practices and a desire to develop new bold ideas
- Self-motivated and ready for challenges
- Team member with excellent communication skills.
- A desire to learn new skills and technologies
- The ability to seek solutions independently
- The drive to work in a fast-paced environment
What you will do:
- Assisting in talent acquisition and recruitment processes
- Conducting employee onboarding and helping organize training and development initiatives
- Providing support to employees in various HR-related topics such as leaves and compensation and resolving any issues that may arise
- Promoting HR programs to create an efficient and conflict-free workplace
- Assisting in development and implementation of human resource policies
- Gathering and analysing data with useful HR metrics, like time to hire and employee turnover rates
- Enhancing job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
Desired Candidate Profile
What you need to have:- Proven experience as an HR Generalist
- Understanding of general human resources policies and procedures
- Outstanding knowledge of MS Office
- Excellent communication and people skills
- Aptitude in problem-solving
- Ability to work comfortably under pressure and meets tight deadlines
- Desire to work as a team with a result driven approach
- Additional HR training will be a plus

Design and build efficient, scalable systems that are used by millions of people across the globe from day one
Own what you build as you create, test, and refine what's under the hood of our pages and services
Investigate production issues pertaining to customer features to determine root cause and implement solutions
Investigate existing queries and write new queries with performance optimization in mind- Build well-designed software in a way that is generic, reusable, and easily extensible, as well as solves the business needs and requirements
Collaborate with product managers, designers, and software engineers to ensure design vision is maintained, and UI deliverables are completed on time
Work with the real-time feedback from our users (external and internal) to make the products better
Discover, design, develop, deploy, debug. Repeat!
Who fits the bill? :-
2-4 years of experience in building tech products with user focus Excellent problem-Solving skills using design patterns
Strong fundamentals in data structures and algorithms
Excellent coding and debugging skills in NodeJS and a deep understanding of web architecture.
Developing new user-facing features using React.js
Top-notch programming skills in Javascript and a strong understanding of web fundamentals including DOM manipulation and the JavaScript object model
Experience working with MongoDB understanding of database and query efficiency basics
Building scalable and performance-oriented services with caching techniques
Knowledge of RESTful paradigms and to experience building/consuming APIs
Strong command of cross-browser development techniques and progressive enhancements- Experience in building scalable systems is an added plus
Skills Required:-
Data Structures
Databases
NodeJS
ReactJS
Redux
MongoDB
Problem Solving
Voracious Learner
About the Company:-
Perspectico AI is an AI-based value matching tool for recruiters to hire candidates based on customized paraments, faster by leveraging elements of Deep Learning and Artificial Intelligence. Currently, Perspectico AI has more than 150 recruiters using its product and is undergoing rapid expansion in 51 cities across India. Being a tech product company, Perspectico AI is a brand under Perspectico Learning Private Limited, founded in 2017, by an SSCBS Alumni.
Perspectico AI has recently received angel funding and has been widely featured in national and international media including Yourstory, Economic Times, Entrepreneur, VC Circle, The Hindu, Indian Express, among others.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.

