
Job responsibilities of the candidate include
- Politely speaking with customers and understanding their queries.
- Documenting customer queries in system.
- Responding to customer queries based on SOP.
- Min 12th passed

About EbixCash
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Roles and Responsibilities:-
1. Developing, generating, and growing new digital marketing business
2. Creating innovative online marketing sales plans
3. Exhibiting expertise in digital marketing solutions
4. Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (for the
US and Canada locations)
5. Maintaining accurate and up-to-date pipeline and forecasts
Desired Candidate Profile:-
1. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers)
2. A strong candidate will have excellent sales and closing skills
3. Strong organizational skills and ability to handle multiple tasks and priorities
4. Demonstrated time management skills
5. Knowledge of digital marketing/SEO services will be a plus
6. Excellent communication skills
Working Days: Monday to Friday
Shift: Night Shift(7:00PM to 4:00AM)
At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Customer Support Specialist is well-versed in Shopify products.
This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.
We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies. The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.
What you'll be doing:
- Engage with customers, understand their needs, advise them, and solve their problems.
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
- Answering pre-sales questions of potential customers, follow-up with them, and helping in onboarding.
- Record cancellation reasons for customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
- Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.
Professional Competencies
- Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
- Outstanding written & spoken communication skills.
- Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
- Strong time-management and prioritization skills to work with multiple customers.
- Good Understanding of web technologies like HTML & CSS
Desired Skills & Experience
- Bachelor’s Degree Computer Science Related
- Minimum 2 years of experience in a customer support role
- Strong problem-solving skills
- Organized and reliable self-starter who can work independently
What we offer:
- We care about you; therefore, you'll be offered a competitive salary.
- We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences.
- Flexible holiday policy to help you plan your vacations better.
- Performance-based rewards and incentives.
For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio
This might change your life. Well, maybe not, but it'll be worth it.
Apply right away!
This can be a great career move to accelerate your own growth.
Ideal candidate should have the below experience/qualities:
- Proven expertise in growth of the Company through various digital marketing channels
- Proficient in paid marketing, influencer marketing and other growth channels
- Minimum of 5 years of work experience with a focus on online marketing
- Successful track record in accelerating customer acquisition, growth plan
- Preferable work experience in the E-commerce industry
- Ability to deliver strong results
- Desire to work in a fast-paced start-up environment & immerse in an amazing learning experience
- Should have great written and spoken English
- Sound knowledge in MS Excel, Google Analytics, CleverTap and other digital tools.
Roles and responsibilities of this role would include the below:
- Owner of customer acquisition for the business.
- Build long-term strategies for customer acquisition and lead the team in execution
- Use data and market intelligence to drive acquisition efforts
- Identify new growth opportunities (including new platforms, channels, and advertising and integration opportunities) to acquire new users.
- Work with cross functional team (Product, Tech & Marketing) to establish growth strategies
- Create, manage, and experiment with new user acquisition campaigns
- Create relevant customer segments, analyze trends and prioritize campaigns
- Develop strategic customer acquisition plans to drive profitable growth.
- Analyze data to monitor revenue performance and uncover areas for improvement.
- Oversee all digital channels of the Company including SEO, SEM, Email, Social Media, Influencer marketing and other marketing activities.
- Take high level brainstormed idea to actual implementation, tracking and analyzing
- Create weekly and monthly marketing plans and budgets for our different channels.
- Build strategic relationships and partner with key industry players, agencies and vendors for lead generation.

AI Product Manager
About Us:
At Formi, we’re not just riding the wave of innovation—we’re the ones creating it. Our AI-powered solutions are revolutionizing how businesses operate, pushing boundaries, and opening up new realms of possibility. We’re building the future of intelligent operations, and whether you join us or not, we’re going to change the game. But with you on board? We’ll do it faster.
About the Role:
We’re looking for a Product Manager who’s not afraid to take risks, who questions everything, and who can transform bold, crazy ideas into products that reshape entire industries. You won’t just manage; you’ll build, you’ll innovate, and you’ll lead. The best ideas? They come from people who think differently. If that’s you, let’s get started.
Your Mission (If You’re Ready for It):
We’re not hiring you for the usual. This is not a role for anyone looking to play it safe. We need someone who’s ready to challenge the status quo and make radical changes. You’ll be building the future with us, so expect to be pushed—and to push back. We’re not here to settle for less.
Key Responsibilities:
- Vision and Strategy: Forget business as usual. Your job is to craft strategies that disrupt markets and create competitive advantages that others can only dream of.
- Cross-Functional Leadership: You’ll lead from the front, working closely with engineering, sales, and marketing to turn ideas into reality. From concept to launch, you’re the one guiding the ship.
- Customer-Centric Innovation: Don’t just listen to customers—understand them at a deeper level. Then use that understanding to create products that make people say, “Why didn’t anyone think of this sooner?”
- End-to-End Ownership: You own it all. From the first spark of an idea to delivering a product that changes the game.
- Data-Driven Decision Making: We don’t guess here. Use data, trends, and insights to make decisions that propel our products forward. Let the numbers tell the story.
- Stakeholder Communication: Communicate like a visionary. Show the people around you the path forward and how it all ties together.
- Continuous Innovation: Complacency is the enemy. Keep pushing the envelope, iterating, and improving so we stay miles ahead of the competition.
Who Should Apply?
- You’re not just a thinker, you’re a doer. You thrive in fast-paced, innovative environments where the status quo is meant to be broken.
- You’ve got at least 2+ years of experience in product management, preferably in tech or SaaS, and you’ve led teams to deliver products that actually make an impact.
- You’re data-obsessed. Your decisions are backed by analytics, and you know how to measure success.
- You’re not just a communicator; you’re an inspirer. You can articulate a vision so clearly, people can’t help but rally behind it.
This Role is NOT for You If:
- You’re just looking for another job.
- You think “good enough” is, well, good enough.
- You’d rather play it safe than take bold, calculated risks.
Why Join Us?
- Impact: You’ll be part of a company that’s literally changing how businesses operate. Your work will have a direct impact on the future of creating a surplus economy.
- Growth: We’re scaling fast, and with that comes insane opportunities for personal and professional development.
- Culture: We move fast, we break things (intelligently), and we value big ideas. We’re building something massive, and you’ll be a key part of it.
Are you ready to disrupt entire industries and make a dent in the universe?
Apply now and let’s build the future together.
DYD is a new business initiative and we are on the lookout for a passionate and energetic Operations Manager for our Ecommerce platform. This platform is for those candidates who have an innovative edge to their thinking gear and who believe they have the caliber to roll up their sleeves and push it from zero to one making every customer visit on the platform an experiential one.
Duties and Responsibilities:
- Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc.
- Assist to develop and implement demand generation plans to grow site revenue.
- Liaise with Designer Team on artwork requirements and monitor deadlines for completion
- Responsible for stock inventory accuracy and to address any discrepancy.
- Assist Customer Relations department on product knowledge.
- Logistic coordination when required.
- Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations.
- Involved in product listing, updating pricing & promotion on company’s website.
- Monitor Orders from initiation to completion and raise flags whenever required
- Monitor Service vehicles route plan and report deviations.
- Generate analysis and sales reports on regular basis.
- Overseeing the day-to-day marketplace eCommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance and performance.
- Building on the existing business by adding new categories and product portfolio listings on the marketplaces.
- Product Portfolio management – Assisting the team with product sales and category and performance inputs to optimize the product portfolio from time to time.
- Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Driving category interventions.
- Supporting the eCommerce Head on campaigns and programs.
- Supporting integrations of eCommerce platform with main website as well as backend systems and applications.
- Guiding internal teams and vendor teams on development implementation issues.
- Coordinating with Marketing, Sales, Supply Chain, and Operations on Day-to-day management of the eCommerce platform.
Desired Profile:
- Minimum 5 years of experience within an ecommerce operations managerial role, automobile industry experience is an added advantage
- Experience handling ecommerce platforms, online sales and website content management
- Excellent communication, Excel and organizational skills in addition to project management experience
- Financial acumen- ability to reconcile accounts receivables with payments received from sales partners
- Ability to manage tasks simultaneously and efficient co-ordination with the other suppliers and vendors
- Experience working on Google and web analytics
- Support evaluating and executing SEO strategies
- Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives
- Ability to develop systems, processes and infrastructure related to logistics.
- Implemented lean processes and innovative technology solutions to improve automation and productivity
- Ability to analyze various business scenarios and recommending prompt actions for exponentially expanding business
We are seeking a passionate Sr. Program Manager to join our Selling Partner Experience team in India. You will partner with global stakeholders and Subject Matter Experts to define and execute an educational plan that is relevant, consistent, and compelling, working backwards from selling partner needs. You will effectively multitask and prioritize, maintaining a high level of flexibility, independence and commitment. You will have a proven record of outstanding communication with colleagues, cross-functional leaders, and external parties. You will be proactive and solution-oriented. You will be comfortable working in an international, fast-paced environment, where change and ambiguity are present as we constantly grow, improve, and innovate. Exceptional stakeholder management and project management skills are a must for this role as there will be many competing priorities and deadlines that will require strong organizational and expectation setting skills. The ideal candidate will have deep dive skills and customer obsession to have a great understanding of Selling Partner Experience and bias for action to use actionable insights to drive changes.
Role and Responsibilities:
· Own Selling Partner performance metrics in relevant area, drive SPEX improvements through education
· Lead and manage end-to-end content creation, translation and localization projects by creating storyboards, working closely with product management, WW stakeholders, cross-functional partners and external vendors
· Define strategies to increase Selling Partner engagement, create curriculums and learning tracks based on Selling Partner profiles
· Identify channel strategies to surface relevant content at the right platform, explore integration opportunities with various channels
· Develop project plans, managing time, budget, resources and quality control
· Track content usage metrics, Selling Partner satisfaction and provide recommendations for content strategy, explore opportunities for different content types
· Ensures descriptions, thumbnails and titles are optimized for easy discoverability and access, performs A/B tests
· Develop feedback loops for content improvement
· Manage multiple projects and priorities
· Manage content distribution and publishing via internal tools and our website
- As a DevOps engineer, you will be responsible for
- Automated provisioning of infrastructure in AWS/Azure/OpenStack environments.
- Creation of CI/CD pipelines to ensure smooth delivery of projects.
- Proactive Monitoring of overall infrastructure (Logs/Resources etc)
- Deployment of application to various cloud environments.
- Should be able to lead/guide a team towards achieving goals and meeting the milestones defined.
- Practice and implement best practices in every aspect of project deliverable.
- Keeping yourself up to date with new frameworks and tools and enabling the team to use them.
Skills Required
- Experience in Automation of CI/CD processes using tools such as GIT, Gerrit, Jenkins, CircleCI, Azure Pipeline, Gitlab
- Experience in working with AWS and Azure platforms and Cloud-Native automation tools such as AWS cloud formation and Azure Resource Manager.
- Experience in monitoring solutions such as ELK Stack, Splunk, Nagios, Zabbix, Prometheus
- Web Server/Application Server deployments and administration.
- Good Communication, Team Handling, Problem-solving, Work Ethic, and Creativity.
- Work experience of at least 1 year in the following are mandatory.
If you do not have the relevant experience, please do not apply.
- Any cloud provider (AWS, GCP, Azure, OpenStack)
- Any of the configuration management tools (Ansible, Chef, Puppet, Terraform, Powershell DSC)
- Scripting languages (PHP, Python, Shell, Bash, etc.?
- Docker or Kubernetes
- Troubleshoot and debug infrastructure Network and operating system issues.
Looking for a passionate, self-driven creative Sr. UX Designer to join our team and lead experience design efforts across Mobile, Web, Smart TV, and Print media
Mandatory Skillset:
• Experience in Enterprise Application Experience Design
• Expertise in wireframe and prototype tools
• Extensive experience with mobile-first design.
• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval
Good to have: • Certification in Human Factors or Interaction Design
Education: B.Des, M.Des, BFA, MFA, Design background from any Top tier design institute will be plus point
Experience: 5 to 10 years

