Job responsibilities of the candidate include
- Politely speaking with customers and understanding their queries.
- Documenting customer queries in system.
- Responding to customer queries based on SOP.
- Min 12th passed
About EbixCash
About
Similar jobs
About Us
We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀
Our Core Values
- Quality with Pragmatism: We aim for excellence with a focus on practical solutions.
- Extreme Ownership: We own our work and its outcomes fully.
- Proactive Collaboration: Teamwork elevates us all.
- Pursuit of Mastery: Continuous growth drives us.
- Effective Feedback: Honest, constructive feedback fosters improvement.
- Client Success: Our clients’ success is our success.
Experience Level
This role is ideal for engineering managers with 8-12 years of software engineering experience, including hands-on technical experience building cloud-based software solutions, and 6+ years of managing software engineering teams.
Role Overview
If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!
What You'll Do
- Partner with Product Management to define, assess, plan and execute the development of a new product.
- Partner with Product Management to establish and align on business, functional, and non-functional requirements; set clear, feasible software delivery expectations; collaborate on adapting to unexpected changes in plans and roadmaps; and to deliver on commitments with high reliability and accountability.
- Hands-on Engineering Manager who can operate as a technology strategist who understands modern cloud-based technology and SaaS product development; conducts technology assessments; evaluates existing products and 3rd party services for integration; and determines, recommends, and drives the development of a product architecture.
- Evaluate leading-edge technologies such as AI-based tools and integration patterns, and assets, for incorporation into the product offering in order to rapidly accelerate time-to-market
- Learn about and assess our products and technology services to determine how they might be leveraged to accelerate development and delivery of the solution. This includes SaaS products, data platforms and integration technologies.
- Build and provide technical leadership, direction and management to a high-performing, full-stack engineering team consisting of software, data, analytics and quality engineers, to rapidly deliver, enhance and maintain a best in class cloud-based product.
- Develop software products aligned to modern industry best practices and AWS well-architected framework. Software will be well documented, tested and maintained in our cloud-based git repository.
- Build and deploy software products within our cloud infrastructure while ensuring alignment with operational tools such as CircleCI, Datadog, Jira, GitHub and other mainstream tools within the organization.
- Coach exceptional, highly-skilled engineers; set clear goals; monitor performance and provide timely constructive feedback; and will continually work to optimize the performance, efficiency and effectiveness of your teams.
- Track team metrics, identify blockers to overall team effectiveness, and manage process improvements.
- Lead projects via agile methodologies where you will coach through sprint cycle stages, drive technology best practices and ensure work is accurately estimated, performance, and progress is tracked and reported to stakeholders.
- Work closely with our Information Security (InfoSec), Cloud Operations and other functional teams to ensure that product designs, engineering processes, and the management of data, align with our and industry policies and best practices.
- You will be accountable for ensuring that information is handled according to cybersecurity controls (e.g., SOC2, HITRUST), customer agreements, and legislative regulations (e.g., HIPAA).
Requirements
What We're Looking For
- Knowledge of software engineering practices, patterns for software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and release management.
- Knowledge of Agile methodologies and will bring your experience in leading and coaching Agile teams through planning, execution and delivery phases.
- Experience managing contract resources that may be geographically dispersed.
- Experience developing and/or leading fullstack teams that develop SaaS products utilizing frontend technologies such as ReactJS, NodeJs, JavaScript, TypeScript and mainstream backend languages like Java.
- Experience defining standards for unit, functional and end to end testing utilizing frameworks such Gherkins / Cucumber and Cypress.
- Solid background in cloud development including serverless compute, microservices, containers, and API development and deployment within cloud environments.
- Knowledge of DevOps and CI/CD pipelines and process automation, including the technologies and the processes around CI/CD development, to help accelerate delivery.
- Experience in Google Workspace (G-Suite) or Microsoft Office.
- Ideally, you have worked in the healthcare industry and understand the ecosystem and data security compliance, the customers, their interactions, the information that is coordinated, and client lifecycle challenges in this area.
- Experience with Search Engine Optimization (SEO) or integrations is a major plus.
What We Offer
- Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
- Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
- Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
- Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
- Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
- And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About the Role: Software Engineer (Backend/GoLang)
We are currently looking for people to join our Engineering team where internet scale, reliability, security, high performance and self-management drives almost every design decision that we take. This role will be based out of Thiruvananthapuram, Kerala.
We are looking for Software Engineers to help us build functional products and applications. Software Engineers responsibilities include participating in software design, writing clean and efficient code adhering to coding standards, guidelines & best practices for various applications, running tests to improve system functionality, performance & security and documenting design and code.
Responsibilities
- Core server side Technology Skills;
- Expertise in GoLang
- Implementation of REST based APIs
- Cassandra or other comparable NOSQL data storage
Requirements
- 1-3 years of golang experience.
- Managing API Authentication, Authorisation and Auditing
- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)• Elasticsearch
- Understanding of search engines like SOLR / ElasticSearch
- Good communication and problem solving skills
- Bachelor's in Engineering (Required)
- Good to have
- Knowledge of Python or similar scripts
- Design of large distributed cache systems
Requirements
- Extensive and expert programming experience in at least one general programming language (e. g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.
- Experience with multi-threading and concurrency programming.
- Extensive experience in object-oriented design skills, knowledge of design patterns, and a huge passion and ability to design intuitive modules and class-level interfaces.
- Excellent coding skills - should be able to convert the design into code fluently.
- Knowledge of Test Driven Development. Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).
- Strong desire to solve complex and interesting real-world problems.
- Experience with full life cycle development in any programming language on a Linux platform. Go-getter attitude that reflects in energy and intent behind assigned tasks.
- Worked in a startup-like environment with high levels of ownership and commitment.
- BTech, MTech or Ph. D. in Computer Science or related technical discipline (or equivalent).
- Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with huge amounts of data.
- 3+ years of experience in the art of writing code and solving problems on a large scale.
- An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback
The position will coordinate closely with the head of engineering, the architect, and product managers to build a new healthcare software platform, Document customer meetings well and assess new requirements, build and manage relationships with key personnel, successful project delivery.
5 - 7 years of Healthcare Industry interoperability knowledge (HL7 and FHIR) for Medical Record sharing between Healthcare Organizations
Excellent familiarity with Interoperability Healthcare Standards Organizations and Initiatives
Excellent knowledge of FHIR specifications
Experience building HL7
Role: Senior Campus Recruiter
Experience: 5 – 8 Years
Location: Hyderabad
Technovert is new-generation services/product technology firm that’s built on a people foundation. We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We deliver technology solutions that are interconnection of user experience, business goals, and information technology.
Technovert is well known for innovative intern and fresher talent acquisition strategies. We nurture our talent in an open environment that allows for individual growth of a person. Some of our key leaders have grown the ranks all the way from freshers to managing some of the key business divisions. This role is thus very crucial for us.
Senior Campus Recruiter is a role providing an end-to-end graduate recruitment experience from collating the demand, strategizing the plan and executing it to make sure right hires are in place rightly. Senior Campus Recruiter in this role brings out passion of connecting Technovert to the potential talent enabling a great career start for undergraduates.
We would love you to:
- Create, strategize and execute campus recruitment plans to meet the demand
- Assess fresh talent across technical and competency-based assessments in high volume
- Explore and develop new channels to connect students with Technovert
- Advocate the great talent experience and maintain Technovert’s repute
- Carry out continuous research, create and maintain data points for analysis and reporting
- Seek the delta and continuously evolve campus hiring process at Technovert
You bring:
- Knowledge and strategy in competing and hiring best talent (Tech and Non-Tech)
- Strong relationships with good Universities / Colleges PAN India
- Broad exposure to branding fundamentals via social media
- Excellent Stakeholder Management and relationship building experience
- Proven knowledge in assessment methodologies / tools required for hiring fresh talent
Must have Skilled and Should Currently have Hand-on experience:
- Programming Language: C, C++
- Operating System: Linux
- Debugging Tools: Valgrind / GDB - required
- Version Control: (Stash- nice to have) & (Git – Required)
- Build and Deployment: Bamboo – nice to have
- Operating System: Linux
- Experience: 5 to 8 years (Min. 4 years)
Email protocols: IMAP, pop, SMTP, etc
You can discuss the below job profile with the candidate before filtering them to the first round.
Role:
- Would be working on Development and Production Support of Email Mx Product which uses email protocols (POP, IMAP, and SMTP) developed on C, C++ technology on Linux Platform.
- Technologies they get to learn: C, C++, GDB, Valgrind, python (python to a certain extent).
- Protocols they get to learn: POP, IMAP, and SMTP and also any and every communication happening in Email Platform
- Source Control: Git, Stash
- Build and Deployment: Bamboo
- Operating System: Linux
- Debugging a Multicomponent – Multi-Threaded – Multi-Server Environment of a Live Product Deployed to Tier – 1 Customer.
- Opportunity for Improving CPU of exiting product.
- Opportunity for Memory optimization along with some good
As part of the engineering team, you would be expected to have
deep technology expertise with a passion for building highly scalable products.
This is a unique opportunity where you can impact the lives of people across 150+
countries!
Responsibilities
● Own architecture, design, development, and implementation of different modules/features of the services
● Design, develop, deploy and support web applications.
● Discover opportunities for performance improvements
● Recommend ways to improve reliability, efficiency and code quality
● Focus on continuous delivery and reducing complexity
● Carry out code reviews and manage pull requests
● Build applications based on micro-services architecture
Requirements
● Overall 1-3 years of experience in Backend development.
● B.E/B.Tech in CS or equivalent streams from institute of repute (IITs, NITs, BITs,
IIITs or equivalent)
● Strong object oriented design skills & knowledge of design patterns
● Experience designing & developing distributed systems involving multiple web services, databases (both SQL and NoSQL), caches, queues, etc. taking into consideration scalability, availability, fault tolerance, consistency, etc. of the overall system
● Well-aware of and enforces development best practices: Unit Tests, Code Reviews,
Integration Tests, CI/CD, Monitoring, Alerting, etc
- Create Email, SMS & push campaigns to increase conversions rates & repeat purchases
- creating user journeys using marketing automation tool (web engage) to increase retention rates (purchases from returning users)
- A/B testing the campaigns to increase CTRs, open rates & conversions from the campaigns
Requirement
- Should have exposure of working on D2C (Direct to Consumer)/B2C (Business to Consumer) brands E-commerce websites
Skill required
- Expertise in creating email & SMS campaigns
- Analytical mindset
- Prior experience with web engage is an added advantage
- Candidates working for B2C or D2C background is mandatory.
- Expertise in retention and retargeting campaigns is an added value.
- Candidates who can join immediately or max 15 days can apply
We are looking for dynamic and hands-on dot net developer Technical Lead
• Proficient in C#, with a good knowledge of its ecosystems Familiarity with the .NET framework.
• Experience (In Years): 4+ years
• Mandatory Technical Skills: ASP .NET, MVC 4.0 or above, Entity Framework 5.0 or above.
Roles & Responsibilities:
• Design, Develop and Maintain web-based applications using C# language, MVC, REST API, Entity Framework 5.0 and above, , MySQL/SQL Server database knowledge.
• Front end technologies like Ajax, jQuery, JavaScript, HTML, CSS. Additional experience in JavaScript frameworks like ReactJS, D3.JS is desirable.
• Carries out routine duties independently; uses appreciable originality on system assignments; discusses or seeks approval on complex matters.
• Lead team members assist / direct them in producing timely and quality project deliverables and troubleshooting activities with zero or minimal supervision and supervise these activities for junior team members. Provide technology support to team when needed.
• Communicates and articulates design decisions in concise and clear manner to internal and external stakeholders.
• Serves as a backup to related positions as needed.
• Maintains a positive and professional work atmosphere by behaving and communicating in a manner that gets along with customers, clients, coworkers, and managers to ensure good client service and interpersonal rapport.
• Abides by all Company policies and procedures.