• Background in Project Management, Client Service Operations
• Must have 6-8 overall experience, with 2-3 years in a technical lead role designing and building backend systems
• Good understanding of Agile methodology
• Excellent business communication skills
• Strong people management capabilities. Confident and self-motivated with experience
in effectively negotiating with and influencing others.
• Possess a pro-active and resilient posture, stay focused, and be committed to delivering across multiple functions.
• Ability to gather and analyze facts and data, provide value-added analysis and recommendations to management, make a quality judgment and support critical decisions risk response.
Responsibilities:
• Defining product strategies for new product development
• Implementation of uniform technical methods in user acceptance testing
• Understands features and interdependencies within the tools and acts as a technical lead to contribute to various implementation projects.
• Planning and monitoring of the project deliverables from the team.
• Develops guidelines, procedures and programs for internal operational adherence
• Mentor the project team in executing the identified projects.
• Supports strategic selling opportunities by providing technical expertise and advice during the sales process.
• Define product roadmap for new products
• Write up workflows and dig deep into solutions.
• Develop and maintain checklists and programs to ensure adequate operational controls.
• Improve customer experience by keeping governance on operational process
• Plan internal quarterly technical needs and work with IT team to prioritize development
• Make recommendations to the management about risks, policies and audit triggers.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon