About Debox:
Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.
From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.
Role: Client Servicing Specialist
Location: Thane (Mumbai)
Work Experience: 3-4 Years
Qualification: Masters or equivalent with a minimum of 3 years prior experience working in a Digital Media firm and having managed client communication.
Role Objective: The Client Servicing specialist will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox.
Job Description:
- Continuous benchmarking of clients competitors and industry practices
- Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged
- Research on industry trends, promotions, business cycles and retention rates
- Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness
- Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success
- Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion
- Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions
- Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets
- Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns
- Ensure internal checks, dummy testing and overall review is done before going live with all campaigns
- Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals
- Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month
- Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings
Required Skills:
- Excellent communication and presentation skills
- Ability to manage various types of clients
- Good analytical skills and data orientation (should be good with excel and data analysis)
- Excellent in Time Management
- Ability to manage and get work done through the teams
Shubham Vishwakarma
Full Stack Developer - Averlon
About Debox
About
Company social profiles
Similar jobs
Internship: Customer Support (WhatsApp, Freshdesk, Freshchat)
We are looking for a customer support intern who can assist users, resolve queries, and build strong relationships. The role requires empathy, patience, and the ability to convert free users into paying customers.
Responsibilities:
- Handle customer queries on WhatsApp, Freshdesk, and Freshchat
- Provide clear, empathetic, and solution-focused responses
- Assist users with platform navigation and troubleshooting
- Encourage users to upgrade to paid plans through effective communication
- Maintain records of interactions and share feedback with the team
Requirements:
- Strong communication skills (written and verbal)
- Empathy and problem-solving attitude
- Ability to multitask and manage multiple chats
- Interest in customer success and sales conversion
Angular (2+)Find below the JD for the opening of Senior Micro FrontEnd Engineer - TechMango
Role : Senior Micro FrontEnd Engineer
Experience : 5 - 10 Years
Job Location : Madurai
Mode: Remote (Initial 1 month in Office)
Mandatory skills : Micro Frontend, Angular, HTML, CSS, Javascript, , Module federation, Web component JS
Job Description :
As a Micro Frontend Angular Engineer, your role is crucial in shaping our innovative SaaS platform to ensure its user-friendliness and accessibility. By focusing on user interface performance and design consistency, nurturing team growth, prioritizing the product, and fostering knowledge sharing, you will drive innovation and guarantee a top-tier user experience. Your work will directly influence the look and feel of our product, making it more intuitive and enjoyable for our customers. Your contribution will be vital to our continued success.
THIS IS YOU:
- Extensive experience with Angular and TypeScript. You are comfortable with the ins and outs of these technologies or related, from building and deploying applications to debugging and optimizing performance.
- A passion for shipping. Bonus points for Trunk Based Development. CI/CD is your default. Putting code live every day is standard practice.
- Familiarity with module federation and cloud environments. You understand how to build and deploy micro frontends using module federation and how to optimize performance and scalability in cloud environments.
- Expertise in developing and maintaining component libraries. You have experience in building and maintaining component libraries that can be used across multiple applications, ensuring consistency, and reducing development time.
- User-centric approach to frontend development. You prioritize user needs and preferences when developing front-end interfaces, working closely with product designers to create intuitive and engaging user experiences. Attention to the details when implementing UI.
- A Best tool for the job mentality. You are not a zealot and know that having a hammer does not make everything a nail. You are not afraid to try something new and know how to build consensus and knowledge in the team for new tech and concepts.
- Excellent English communication skills. You can naturally work with people from different backgrounds, both technical and non-technical. You are comfortable defending your ideas and challenging others. People enjoy working and debating with you.
Mandate Skills: Micro Frontend, Angular and JavaScript/TypeScript,, Module federation/Web component JS
Total Experience:
Relevant Experience in Micro frontend:
Exp in Angular:
Exp in Module federation/Web component JS:
Excellent Communication Required so rate yourself out of 5:
Current Company:
Current Location:
Preferred Location:
CCTC:
ECTC:
Notice Period:
Are you able to join us with in 15-20 Days Yes/No:
If You're serving notice Pls mention the Last working date:
Marital Status & Native Location:
Are you Open to travel Madurai for 1 Week during your Onboarding time Yes/No:
If You are Holding any offer, pls mention the CTC & Job Location:
Available for Virtual Interview on Weekdays Yes/No:
AngularJS (1.x)Angular (2+)
React.js
NodeJS (Node.js)
MongoDBJob Title : Senior MERN Stack Developer with Blockchain Expertise
Location : Indore, MP
Experience : 5-7 years
Job Type : Full-time, On-site
We're seeking a seasoned Senior MERN Stack Developer with a strong focus on blockchain technology to join our innovative team in Indore. As a Senior MERN Stack Developer, you'll play a pivotal role in crafting and implementing cutting-edge blockchain solutions using the MERN stack. Your expertise will contribute to the development of secure, scalable, and decentralized applications. If you're passionate about blockchain technology, possess extensive MERN stack experience, and thrive in a collaborative environment, we encourage you to apply and be a key player in our transformative projects.
Requirements :
- Proven experience as a Full Stack Developer with a specialization in blockchain technology.
- Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).
- Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.
- Solid understanding of smart contract development and implementation.
- Knowledge of decentralized application (dApp) development.
- Familiarity with cryptography and principles of blockchain security.
- Strong problem-solving and analytical skills.
- Excellent collaboration and communication skills.
Skills :
- MongoDB, Express, Node.js, React.js
- Next.js (knowledge preferred but not mandatory)
- WordPress/Shopify experience (preferred)
- Real-time communication using Socket.IO or WebRTC (preferred)
- GraphQL API development
- Experience with integrating payment gateways
If you're ready to take on exciting challenges and contribute to groundbreaking projects, apply now and join us in shaping the future of blockchain technology.
1. Work on generating and nurturing leads for the organization using different marketing channels
2. Generate new leads using LinkedIn Sales Navigator and send InMail to potential prospects
3. Build and cultivate prospect relationships by initiating communications and conducting follow-up contacts to move opportunities through the sales funnel
4. Work on doing regular follow-ups with clients over LinkedIn and email
5. Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels
6. Organize and keep the lead status updated in the CRM software
7. Understand the pain points faced by the prospects during communication and identify if they're looking for specific features
8. Check for competitor products mentioned/used by leads and prospects during communication and the intent behind using them
Who can apply:
1. Interpersonal & communication abilities
2. Good knowledge of internet searching, profile/data searching
3. Strong communication skills are indispensable for lead generation
4. Computer literacy
5. A street-smart candidate
6. Amazing research skills
7. Basic knowledge of lead-generation tools will be a plus
- Develop and execute influencer marketing strategies and creative campaigns
- Identify and build relationships with prominent influencers and thought leaders
- Attend relevant events for networking and business purposes
- Develop content ideas and write and curate content
- Research relevant industry experts, competitors, target audience and users
- Brainstorm new, creative approaches to influencer campaigns
- Keep abreast of emerging trends, technologies and influencers
- Liaising with the marketing team to create and coordinate marketing strategies that work across different channels
Vue.jsAngularJS (1.x)Angular (2+)React.js
JavascriptJob Description:-
- Proven experience with coding using JAVA/J2EE.
- Experience developing MultiChannel responsive web application.
- experience working with Windows, Unix/Linux Operating system environments.
- Familiarity with common stacks.
- Experience/Knowledge of multiple front - end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery).
- Excellent communication and teamwork skills.
- Willingness to travel within India or aboard for short term or long term would an added advantage.
What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
Below are the Job Details:
Qualification & Experience:- Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable with 8 - 12 years of experience
Job Summary
In this role, you will lead a team of product managers and UX designers based in Pune, India who collaborate with multiple product, engineering, and user experience teams around the world. Members of your team contribute to driving best-of-breed, high growth, integrated solutions used by companies to manage their global sales tax compliance obligations. In addition to ensuring that our solutions put the customer first, you’ll drive alignment to deliver great products that make our customers’ lives easier.
Our ideal candidate is a great communicator who is a strategic, organized, forward-looking performer. You lead by example, have a self-driven sense of urgency, and have an exceptional ability to foster collaboration. If that sounds like you, we hope you will apply.
Job Duties
Interact with customers and subject matter experts to understand market needs
Work closely with product managers and product leaders to drive consolidated strategies and roadmaps across teams and product lines
Understand the competitive landscape of the product portfolio
Work with product managers on goal setting and plan execution
Be an evangelist of the product strategy
Articulate a clear and compelling product vision for how each product area will align with overall corporate goals
Define metrics that measure key business objectives
Bring subject matter expertise about GST compliance requirements
Partner with other leaders and stakeholders to drive strong relationships that foster goal achievement and issue resolution
Qualifications
A strong leadership style that combines product, operational, program and sales knowledge and experience to ensure end to end accountability
8+ years related experience with a mix of roles that contribute to overall customer success
Track record of leading products and product teams from inception through launch for solutions that target small, mid and enterprise-level businesses
Experience with agile development methodologies, and commonly used tools such as Jira, Confluence, salesforce, etc.
Experience defining complex customer journeys
Demonstrated experience partnering cross-functionally, including with executives and other internal stakeholders driving business outcomes
Strong attention to detail
Team player who can drive results through influence and enthusiasm
Exceptional written and oral communication skills, with experience conducting executive-level briefings and demos both internally and with customers
Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable
Preferred Qualifications
Experience with tax automation products, ERP, eCommerce, and other financial accounting systems
Familiarity with accounting and transaction tax compliance concepts (i.e., sales tax returns)
Experience working with partners and 3rd party developers
|
|
HTML/CSS
PHP
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon