Enterprise Sales Manager

We’re hiring a Maximo Technical Lead with hands-on experience in Maximo 7.6 or higher, Java, and Oracle DB. The role involves leading Maximo implementations, upgrades, and support projects, especially for manufacturing clients.

Key Skills:

IBM Maximo (MAS 8.x preferred)

Java, Oracle 12c+, WebSphere

Maximo Mobile / Asset Management / Cognos / BIRT

SQL, scripting, troubleshooting

Experience leading tech teams and working with clients

Good to Have:

IBM Maximo Certification

MES/Infrastructure planning knowledge

Experience with Rail or Manufacturing domain

https://lnkd.in/getubzJd

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients, while delivering financially favorable and efficient results.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.

We’re looking for an experienced UX/Product designer to take on the end-to-end design of the web and mobile product suite experience. As a pivotal member the Anarock’s team, this portfolio will support Product Managers and Engineering for a broad set of digital experiences.

You will be responsible for translating business objectives into product concepts by iterating and optimising UI designs while maintaining a consistent and user-friendly experience across mobile and web platforms.

We have 3 key focus areas: Product Design, User Research, and Visual Design.

Key job responsibilities

• Design web and native mobile app experiences that delight our users and help drive the company vision

• Collaboration with the product, engineering, data, marketing, and other teams to ensure a quality end-to-end customer experience
• Create consistent and thoughtful designs that include user flows, interaction designs, information architecture, and more
• Pitch and present designs to stakeholders for sign-off
• Provide accurate specifications for the engineering team
• Create design system to ensure consistent experience across various features
• Participate in design reviews and feedback sessions to help the design team  

Basic Qualifications

• 3+ years of product design experience (Product Based Company) in all phases of the design process: user research, wire-framing, prototyping, visual design, interaction design, and usability
• Experience in complex UX/UI design and end-to-end processes in B2B SaaS and B2C
• Strong understanding of iOS and Android native app patterns
• Strong understanding of visual design basics (color theory, typography, spacing)
• Strong understanding of digital design fundamentals (forms, interaction methods, responsive design etc.)
• Expertise with user-centered design principles
• Deep knowledge of design tools, such as Photoshop, Sketch, Illustrator, Figma,

Skills that will help you build a success story with us

• Experience in working with a cross-functional team of developers, product managers, and
• Communicating and storytelling to present your work and articulate design rationale for efficient design
• Zooming out to product concepts and zooming in to design details while wire- framing, prototyping, and reusing components from a design
• Integrate and manage the ANAROCK brand through a visual design

Experience: 3 - 6 years

Locations: Bangalore or Mumbai or Gurgaon

Quick Glances:

• https://www.anarock.com/aboutus">What to look for at Anarock
• https://www.linkedin.com/company/anarock-technology/">Who are we A glimpse of Anarock Tech, know us better
• https://www.anarock.com/news-and-media">Anarock - Media – Visit our media page

Anarock Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them

 Bachelor's Degree in Engineering, Computer Science or related field or similar experience

- 5+ years' experience in automation testing development

- Experience in architecting, implementing solutions/frameworks for front end

- Hands on experience with implementing Continuous Integration and build automation systems such as Jenkins/ Bamboo/ Octopus etc.

- Experience with Source Code Management Tools (e.g., Git, TFS, RTC)

- Experience using test management tools

- Extensive experience with UI Automation tools, preferably Selenium Web driver and Appium with Java

- Proficiency with one or more of the following programming languages/frameworks: Java, Python, .NET/Java frameworks

Preferred Job Requirements:

Job Description :

- Bachelor's Degree in computer science or information technology

- Experience using Soap UI/ Rest Assured/Postman.

- Experience in Core Java

- Good Knowledge of cloud platforms -Microsoft Azure/AWS

- Understanding of Non-Functional Testing

- Working experience with TDD/BDD approaches and relevant tools such as Cucumber

About The Company

SCIGON was founded in 2008 by technology practitioners with a people-focused mindset. We continually strive to build on a track record of success, establishing new avenues for capabilities and growth. Based in Chicago, SCIGON offers a complete suite of offerings to meet enterprise and public sector customer technical, engineering and product needs. SCIGON's professionals advance client initiatives with a high degree of quality and efficiency. SCIGON has received broad recognition nationally and has been recognized through industry awards, media coverage, and several case studies Our goal is to provide fresh and effective ideas for mutual success.

Our Mission: SCIGON is committed to providing an innovative approach and solutions that enable our clients and partners to succeed. While knowledge, experience and technology provide the tools with which we reach these aims, we place the most value on relationships. We focus on understanding customer and partner needs, bring a collaborative approach to the discussion, and work hand-in-hand to identify effective strategies that intersect outcomes with the business drivers that underpin needs. Our Vision : Understanding client and partner needs, and to working as a team to meet mutual objectives. Our company culture is also centered on a commitment to sustainability, as well as social and economic responsibility

Frequently Asked Questions :

Why work for us?

It would be a Challenging, grounds up a promising circumstance for you. You get an opportunity to chip away at great new technologies alongside stunning specialists with strong financial strength.

Also, we have some Employee Value Propositions :

- An outstanding work culture :

- Remote work :

- Work life balance :

Provident fund :

- Professional growth through our Learning and development:

About us:

Strata is a commercial real estate investment platform that offers investors the opportunity to invest in pre-leased commercial assets such as offices, warehouses, and retail spaces across India.

We are one of the fastest-growing PropTech platforms in India and are backed by Elevation Capital, Mayfield, Kotak Investment Advisors, Gruhas (a venture by Nikhil Kamath of Zerodha), and DLF Family Office.

Our headquarter is in Bangalore, India.

We are a small yet close-knit team of 35+ people.

About you:

You have a knack for product and strongly equipped with engineering skills to make it a reality. You don’t jump into implementation unless you have clearly understood the problem/requirements. You don’t hesitate asking questions and giving critical reviews while respecting others’ opinions. You are a fearless engineer, and not afraid to fail, not on production though ;) You have a strong sense of ownership. You have a startup experience. You don’t feel annoyed if required to work on off days in case of production incidents (no development).

Your responsibilities:

We have three portals for different types of users and they are written in Angular. Your primary responsibility will be to provide impeccable user experience to the users on all forms of devices. You will be leading the effort of overhaul of one of the portals which we want to partly rewrite. Your Angular, JavaScript and design skills will matter the most here. Apart from this, you will be involved in all design discussions and code reviews and expected to give your inputs to ensure the best frontend development practices are followed. You will support your team members when they are facing challenges, and mentor them when appropriate.

Must-have Skills:

• 4-8 years of total experience
• 2+ years of experience in Angular. You must be pro at it. The team will be looking up to you for making most out of Angular.
• Extensive programming experience in HTML5, CSS3, SASS or LESS, and Bootstrap
• Excellent Javascript knowledge and programming experience with ES5/ES6 and TypeScript
• Experience consuming REST APIs
• Responsive design methodologies and techniques

Good-To-Have Skills:

• Experience with UI testing and automation frameworks
• Experience of Chart.js
• Experience of ReactJS

Responsibilities:

• Design and build iOS mobile applications

• Collaborate with cross-functional teams to analyze, design, and ship new features

• Fully responsible for mobile app development in the team

• Build and publish applications in app stores

• Implement new technologies to maximize application performance

Qualifications:

• Very good experience with Objective-C and iOS SDK

• Experience in working with Telematics SDK is a plus

• Experience with Geo APIs are mandatory

• Good working knowledge in Cocoa Touch

• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

• Experience with memory management and caching mechanisms specific to mobile devices

About the company

NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ people.

Qualification and Education Requirements:

 Education- Graduation/HSC qualified.

 Excellent verbal and written communication skills.

 Good Interpersonal skills, numerical and analytical ability.

 Decision making skills.

 Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.

 Proficient in MS-Office (Excel, Word).

 Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

 Comfortable with working 6 days a week and the week off will be on weekday.

Employee Value Proposition:

 Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.

 Employees get free lunch and snacks.

 Employees are promoted every 6 months. Outstanding performers get promoted every quarter.

 Monthly reward and recognition to outstanding performers.

 Accelerated growth of employees and can become Assistant Manager in as early as 2 years.

 Regular team parties and Annual Day outing for all employees.

Role and Responsibility – Customer Service Executive

 Inbound calling for customer service.

 Identify and assess customers’ needs to achieve satisfaction.

 Build sustainable relationships and trust with customer accounts through open and interactive communication.

 Provide accurate, valid and complete information by using the right methods/tools.

 Handle customer complaints, provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.

 Keep records of customer interactions, process customer accounts.

 Follow communication procedures, guidelines and policies.

 Take the extra mile to engage customers.