Account Manager (Project Manager)

Account Manager (Project Manager) at Schbang Digital Solutions · Mumbai · 4 - 5 years · ₹5L - ₹6L / yr · Raised funding · Posted 24 Jan 2022

Account Manager (Project Manager)

at Schbang Digital Solutions

Posted by Chelsea Pereira

4 - 5 yrs

₹5L - ₹6L / yr

Mumbai

Skills

Email Marketing

Content Marketing

Search Engine Optimization (SEO)

SEO management

Direct marketing

Client Servicing

Account Management

Roles

Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)

Leading a team of Web, SEO, Content and Email experts
Collaborating with internal departments to facilitate client need fulfillment.
Present strategies to clients and ensuring timely execution and delivery
Analyze the effectiveness of strategies implemented
Time to time recommend, design and implement new projects to increase their ROI
Set up a list of KPIs to track for each client
Prepare and present reports on their progress
Building and maintaining strong, long-lasting customer relationships
Collecting and analyzing data to learn more about consumer behavior.
Maintaining updated knowledge of company products and services and upselling them time to time
Resolving complaints and preventing additional issues by improving processes.
Keep abreast with new trends in digital technology
Lastly, manage the P/L of the team and accounts assigned

Requirements

Knowledge of digital tools and technology
Understanding and knowledge of websites, search and email
Experience in customer service
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinker and problem-solving skills
Team player & leader
Good time-management skills and organized
Great interpersonal and communication skills

Roles

Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)

Leading a team of Web, SEO, Content and Email experts
Collaborating with internal departments to facilitate client need fulfillment.
Present strategies to clients and ensuring timely execution and delivery
Analyze the effectiveness of strategies implemented
Time to time recommend, design and implement new projects to increase their ROI
Set up a list of KPIs to track for each client
Prepare and present reports on their progress
Building and maintaining strong, long-lasting customer relationships
Collecting and analyzing data to learn more about consumer behavior.
Maintaining updated knowledge of company products and services and upselling them time to time
Resolving complaints and preventing additional issues by improving processes.
Keep abreast with new trends in digital technology
Lastly, manage the P/L of the team and accounts assigned

Requirements

Knowledge of digital tools and technology
Understanding and knowledge of websites, search and email
Experience in customer service
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinker and problem-solving skills
Team player & leader
Good time-management skills and organized
Great interpersonal and communication skills

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