Account Manager (Project Manager)

Ideal Candidate

10+ years of experience in software/data engineering, with at least 3+ years in a leadership role.

Expertise in backend development with programming languages such as Java, PHP, Python, Node.JS, GoLang, JavaScript, HTML, and CSS.

Proficiency in SQL, Python, and Scala for data processing and analytics.

Strong understanding of cloud platforms (AWS, GCP, or Azure) and their data services.

Strong foundation and expertise in HLD and LLD, as well as design patterns, preferably using Spring Boot or Google Guice

Experience in big data technologies such as Spark, Hadoop, Kafka, and distributed computing frameworks.

Hands-on experience with data warehousing solutions such as Snowflake, Redshift, or BigQuery

Deep knowledge of data governance, security, and compliance (GDPR, SOC2, etc.).

Experience in NoSQL databases like Redis, Cassandra, MongoDB, and TiDB.

Familiarity with automation and DevOps tools like Jenkins, Ansible, Docker, Kubernetes, Chef, Grafana, and ELK.

Proven ability to drive technical strategy and align it with business objectives.

Strong leadership, communication, and stakeholder management skills

Job Summary:

We are seeking a skilled Python Developer with a strong foundation in Artificial Intelligence and Machine Learning. You will be responsible for designing, developing, and deploying intelligent systems that leverage large datasets and cutting-edge ML algorithms to solve real-world problems.

Key Responsibilities:

• Design and implement machine learning models using Python and libraries like TensorFlow, PyTorch, or Scikit-learn.
• Perform data preprocessing, feature engineering, and exploratory data analysis.
• Develop APIs and integrate ML models into production systems using frameworks like Flask or FastAPI.
• Collaborate with data scientists, DevOps engineers, and backend teams to deliver scalable AI solutions.
• Optimize model performance and ensure robustness in real-time environments.
• Maintain clear documentation of code, models, and processes.

Required Skills:

• Proficiency in Python and ML libraries (NumPy, Pandas, Scikit-learn, TensorFlow, PyTorch).
• Strong understanding of ML algorithms (classification, regression, clustering, deep learning).
• Experience with data pipeline tools (e.g., Airflow, Spark) and cloud platforms (AWS, Azure, or GCP).
• Familiarity with containerization (Docker, Kubernetes) and CI/CD practices.
• Solid grasp of RESTful API development and integration.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.
• 2–5 years of experience in Python development with a focus on AI/ML.
• Exposure to MLOps practices and model monitoring tools.

About Gyaan:

Gyaan empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With Gyaan, sales excellence becomes an attainable reality.

About the Job:

Gyaan is looking for a Senior React JS developer to join our dynamic team! As a Senior React JS developer, you will be responsible for building components and modules using React and associated tooling (Redux, React-query, Indexed-DB, Material-UI). Team management and Mentoring experience is required.

Responsibilities:

• Build components and modules using React.
• Building the core front-end infrastructure, design systems, and libraries.
• Convert Figma designs into reusable front-end components.
• Translation of designs and wireframes into high-quality code.
• Collaborate closely with designers, engineers, founders, and product managers.
• Take ownership of products and features & releases, Should be able to mentor junior developers, Code reviews, Feature Review & Allocation of tasks.

Must-Have Skills:

• 4-6 years of production experience with React JS and associated tooling (Redux, React-query, Indexed-db, Material-UI)
• 3+ years of Typescript experience, including asynchronous programming, closures, types, and ES6/ES7.
• Thorough understanding of React.js and its core principles, including virtual DOM, data binding, State & Props and React Lifecycle and Redux.
• Experience with front-end technologies such as HTML5, JSS, CSS etc.
• Experience consuming and transforming internal and 3rd party API's using REST
• Experience with code quality and reusability practices (eslint, prettier, CI/CD for front-end repos)
• Knowledge of cross-browser compatibilities, responsiveness, and web accessibility standards.
• Good experience of Front-end/React best practices, code reviews, design documentation, debugging, troubleshooting, and agile development
• Communication: You like discussing a plan upfront, welcome collaboration, and are an excellent verbal and written communicator.
• Good to have If you have implemented complex features like authentication/authorization, I18N, logging, security, and testing into developer boilerplates to minimize production errors.

Qualifications:

• Bachelor’s degree in Computer Science or equivalent experience.

If you are passionate about solving problems and have the required qualifications, we want to hear from you! You must be an excellent verbal and written communicator, enjoy collaborating with others, and welcome discussing a plan upfront. We offer a competitive salary, flexible work hours, and a dynamic work environment.

Apply now and join our team of skilled professionals!

If this role interests you, kindly apply on below link & also review JD & company details:

https://gyaan.keka.com/careers/jobdetails/17678

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Leading & Building content marketing strategy for Slurrp farm and specific marquee campaigns as a part of content marketing roadmap that includes Digital/ Performance/ Social & Editorial partnerships, CRM, PR & Publicity  Ensuring all content is on-brand, consistent, in terms of style, quality & tone of voice across channels 

Partner with the creative, studio, and external agency teams to build content assets needed for campaigns and season launches 

Deep dive into consumption outcomes and marketing impact and continually experiment on marketing approaches and tactics to build organic traffic for the brand 

Maintain, develop & execute master content calendar for the brand 

What to bring 

8-10 years of experience in In-house creative studio/ agency along with deep knowledge and experience in driving & managing digital content marketing 

BA in literature (mandatory) & MA (preferred) or similar qualification 

Consumer Tech/ FMCG / D2C experience is highly desirable 

Should possess leadership skills to lead the content team to successful completion of its objectives 

Strong attention to detail and ability to work with timelines

Software Engineer

Opportunity in this role / Why should you join us?

- You are your own master.  We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt

- Work with one of India's leading fintech unicorn company

- ESOPs in the company

Requirements

• 3+ years and above exposure in the art of writing codes and solving problems for large scale
• Extensive and expert programming experience in any one programming language (strong OOPS skills preferred). Deep experience in a java programming language
• A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design.
• Have a penchant for solving complex and interesting problems.
• BE/BTech, MTech in Computer Science or related technical discipline (or equivalent).
• Excellent coding skills – should be able to convert the design into code fluently Good skills to write unit & integration tests with reasonable coverage of code & interfaces - TDD is a plus
• Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with the huge amount of data. Experience with

multi-threading and concurrency programming

• Ability to switch between the technologies and learn new skills on the go.

Roles and Responsibilities

• Drive discussions to create/improve the product, process and technology
• Build abstractions and contracts with separation of concerns for a larger scope
• Rapid prototyping
• Robust and scalable web-based applications
• Do high-level design with guidance; Functional modelling, break-down of a module
• Thinking platforms & reuse, the open-source contribution will be a plus
• Do incremental changes to architecture: impact analysis of the same
• Do performance tuning and improvements in large scale distributed systems
• Mentor young minds and foster team spirit.

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

Responsibilities and Duties:

• Designing and implementing new features and functionalities.
• Technical help in resolving the support requests.
• Creating and maintaining documentation of the work.
• Design & develop web based applications using PHP/MySQL
• For more details visit website
• Requirements and qualifications:
• Proficient in MySQL, PHP, JavaScript, HTML & CSS.
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Experience in creating WordPress plugins from scratch.
• Experience in writing test cases.
• Collaboration with the team.
• Manage project tasks, timelines, and communication.
• Write efficient, robust, and reusable code while adhering to WordPress coding standards.
• Object-oriented programming.
• Knowledge of developing web based applications using PHP/MySQL

Desired Candidate Profile

• Strong PHP/MySQL capabilities.
• Passion for programming
• Sound coding logic and analytical ability to design test scenarios and debug issues
• Keen interest in research about the latest web technologies and advancements
• Enthusiasm to learn new technologies and incorporate them into the new offerings/solutions
• Good capabilities in HTML, CSS, Javascript.
• Exposure in Coding frameworks or CMSes.
• Ability to work in teams.
• Ability to learn fast. Good communication skills

Responsibilities

• Work on a full product development lifecycle from requirement gathering, product design, development, to roll out and maintenance
• Effectively collaborate with multiple teams and stakeholders including product and design
• Own the delivery of multiple features of the product end to end 
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
• Experience in building Websites from Scratch is a big plus

Primary Skills:

• Min 6+ Years in Web Application Development
• Write clean, solid and testable code while keeping the user experience fast and reliable
• Strong understanding of HTML, CSS, JS, JQuery, React, Redux 
• Proficient in Web Interface designing
• Experience in developing reusable UI components
• Deep functional knowledge or hands on design experience with Web Services 

Strong grasp of security principles and how they apply to E-Commerce websites

LOOKING FOR IMMEDIATE JOINERS OR 30DAYS FROM PRODUCT/ECOMM COMPANIES

Responsibilities

• Understands aspects of Agile methodology in terms of Product Quality.
• Defect tracking tool like JIRA, Bugzilla etc.

Requirements

• Experience in Programming any language, preferably Java, OOPS concepts.
• Experience in API testing (Web Services), Web testing, Android and iOS Apps.
• Experience in writing SQL queries and exposure to MySQL DB, Mongo DB (good to have).
• Experience in Eclipse, IntelliJ, JUnit, Maven, TestNG, POI and respective open source tools.
• Experience in Selenium Web Driver for automation of Web and App.
• Experience in at least two design patterns.
• Experience in Apache, Tomcat and Unix/ Linux.
• Experience analytical, problem solving and communication skills.
• Good to have Jenkins exposure for CI/CD pipeline.
• Good to have Security, and Jmeter Performance testing experience.
• Must have good communication skill and should be a good team player with go getter" attitude.
• Good to have ISTQB certification.
• Should be from either of B.E., B.Tech, M.Tech, MCA background.
• Experience in Rest assured
• Skills: API Testing with Rest Assured