
Client Servicing Manager must have strong interpersonal and communication skills and must have worked in an Advertising agency before. They must be able to strengthen the relationship between the agency and the clients. They must be good at:

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Job Title: ServiceNow ITAM / SAMPro Specialist
Department: IT Service Management / Asset Management
Reports To: ITAM Manager / ITSM Practice Lead
Location: Remote
Employment Type: Contract
Position Summary
We are seeking a highly skilled ServiceNow SAMPro Specialist to lead the architecture, implementation, and ongoing governance of our Software Asset Management (SAM) strategies. The ideal candidate will have deep technical expertise in the ServiceNow SAMPro module and a strong understanding of complex software licensing models across global environments. You will be responsible for optimizing software spend, mitigating compliance risks, and automating the software lifecycle from procurement to retirement.
Key Responsibilities
Implementation & Architecture
Lead the end-to-end implementation, configuration, and enhancement of the ServiceNow SAMPro module.
Configure and maintain Publisher Packs (e.g., Microsoft, Oracle, IBM, VMware, Adobe) to ensure accurate license position calculations.
Integrate SAMPro with external data sources, including ServiceNow Discovery, Microsoft SCCM, procurement platforms, and HR systems.
Design and implement automated workflows for software requests, approvals, harvesting, and allocations.
Asset Governance & Compliance
Manage software entitlements, contracts, and software models within the ServiceNow platform.
Conduct regular reconciliation and normalization of software inventory against purchased entitlements.
Proactively identify and remediate compliance gaps, shadow IT, and underutilized software assets.
Support internal and external software audits by providing accurate, timely compliance reporting and effective licensing positions (ELP).
Ensure software asset management processes align with global IT policies and regional compliance requirements.
Continuous Improvement & Reporting
Develop and maintain interactive dashboards and reports to provide leadership with visibility into software spend, compliance risks, and optimization opportunities.
Analyze software usage data to identify opportunities for license reclamation and cost savings.
Stay current with ServiceNow releases and industry trends, recommending platform upgrades and new SAM features to enhance operational efficiency.
Qualifications & Requirements
Technical Expertise
Experience: Minimum of 3–5 years of dedicated experience implementing and administering ServiceNow SAMPro in enterprise environments.
Certifications:
ServiceNow Certified Implementation Specialist – Software Asset Management (CIS-SAM) is highly preferred.
ServiceNow Certified System Administrator (CSA) is required.
ITIL v4 Foundation or higher is a strong plus.
Licensing Knowledge: Deep understanding of complex vendor licensing models (e.g., Per Core, Named User, Concurrent, Processor-based) and cloud licensing structures (SaaS, IaaS, PaaS).
Platform Skills: Proficiency in ServiceNow CMDB, Discovery, and foundational ITSM processes.
Scripting: Basic to intermediate knowledge of JavaScript, GlideScript, and ServiceNow APIs for custom integrations and automated workflows.
Professional Competencies
Analytical Skills: Strong ability to parse complex vendor contracts and translate them into actionable ServiceNow configurations.
Communication: Excellent stakeholder management skills, with the ability to articulate technical compliance issues to non-technical business leaders and procurement teams.
Problem-Solving: Proven track record of independently troubleshooting normalization rules, reconciliation errors, and discovery anomalies.
About Simpl
The thrill of working at a start-up that is starting to scale massively is something else. Simpl (FinTech startup of the year - 2020) was formed in 2015 by Nitya Sharma, an investment banker from Wall Street and Chaitra Chidanand, a tech executive from the Valley, when they teamed up with a very clear mission - to make money simple, so that people can live well and do amazing things. Simpl is the payment platform for the mobile-first world, and we’re backed by some of the best names in fintech globally (folks who have invested in Visa, Square and Transferwise), and has Joe Saunders, Ex Chairman and CEO of Visa as a board member.
Everyone at Simpl is an internal entrepreneur who is given a lot of bandwidth and resources to create the next breakthrough towards the long term vision of “making money Simpl”. Our first product is a payment platform that lets people buy instantly, anywhere online, and pay later. In the background, Simpl uses big data for credit underwriting, risk and fraud modelling, all without any paperwork, and enables Banks and Non-Bank Financial Companies to access a whole new consumer market.
In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power.
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We’re looking for polyglot developers who love to code. You should have >3 years of experience building high-quality products. You should have the ability to write clean code and must’ve worked on one of Ruby, NodeJS, Golang or Python
Responsibilities
- Develop new features - build POCs, get feedback, and scale is our default mode
- Building reusable and platform specific components
- Translating designs and wireframes into high-quality code
- Optimizing services for maximum performance
- Ensure faster release cycles by managing distribution over the cloud
Requirements
- Hands-on experience in all aspects of software development - analysis, coding, writing tests, deployment, the works.
- Knowledge of relational databases, SQL, ACID and distributed locking
- Solid OOPS understanding.
- Good exposure to building distributed systems, micro-services architecture.
- Continuous delivery experience
- Exposure to building platforms (not just products) would be a plus
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.
This person MUST have:
- BE Computer Science, MCA or equivalent
- Extreme CSS skills
- Experience with ReactJS or NextJS is a MUST
- Strong communication skills
- A strong passion for writing simple, clean and efficient code.
- Sound knowledge of clean code, no unused code, optimized code and more.
- Always starting with a document and then implementing in a systematic and organized manner
- Past experience as a frontend developer building modern JavaScript-based web applications
- Excellent verbal and written communication, teamwork, decision making and
influencing skills.
Experience:
- Min 5 years experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Identifies business opportunities by identifying prospects.
Sells products by establishing contact and developing relationships with prospects;
recommending solutions.
Outbound calling on data collected through lead generation activities / secondary data
sources.
Daily follow-ups on older leads and work on new leads.
We are seeking a driven, self-motivated sales executive to join our growing organization. In this position, you will be responsible for pursuing sales opportunities through traditional channels and by utilizing new technology and communication software to reach new prospects. Strong interpersonal skills and a customer-focused approach are a must.Sales Executive Duties and Responsibilities.
Responsibilities and Duties
- Actively seek out new sales opportunities with HR Managers in various industries
- Build network of HR Consultants and spheres of influence in order to grow prospect lists
- Listen and draw out the concerns/problems of others to identify possible solutions
- Identify the traits of the ideal customer and seek to find others with the same traits
- Conduct market research to identify selling possibilities and evaluate customer needs
- Set up meetings with potential clients Prepare and deliver presentations on products/services
- Prepare and report on goals, sales, and prospects
- Participate in events and conferences on behalf of the company Negotiate and close deals; handle complaints or objections
Required Experience, Skills and Qualifications
- Proven experience as a sales executive or relevant role ( Freshers can Also Apply)
- Thorough understanding of marketing and negotiating techniques
- Excellent knowledge of MS Office, MS Excel
- Proficiency in written and spoken English, second language a plus
- Experience with customer relationship tools
- Ability to travel
Benefits
Incentives
Traveling Allowance
Mobile Allowance
Be the strategist & the operations in-charge for the brands assigned for Marketplace Management.
Manage the Marketplaces, looking after pricing, product descriptions, and general content.
Be responsible for ensuring all products are listed and optimized to the highest standards across the marketplaces
Help to create and deliver adhoc marketing campaigns across various marketplaces
Manage all products on Amazon, Flipkart, Myntra, Oaytm, Nykaa, and other online marketplaces across India
Increase listing rankings and search results to increase sales conversion and maximize revenue
Generate customer reviews, and monitor ratings to protect and enhance marketplace status
Analyse and evaluate traffic and sales conversion data to improve the effectiveness of online content and marketing campaigns
Keep each marketplace updated with the latest products and promotions
Develop strategies for the clearance of any excess stock
Good knowledge of various tools & techniques used for ROI optimization on Marketplaces.
Good communication skills to deal with external clients & handle in-house (inter-team) operations.
To be successful in this role you must already be working within a Marketplace/Ecommerce position ideally within a Marketplace Agency. You will have demonstrable experience dealing with marketplace platforms, in particular Amazon and Flipkart and have experience in running successful digital marketing campaigns. If you’re a sales focused individual with the ability to manage multiple projects and thrive on working in a fast-paced working environment then please send across your most up to date CV.









