Assistant Manager - Client Retention & Placements

Role: Sales Operations Executive (SOE)

Location: Mumbai (Work from Office)

Employment Type: Full-time

About Cere Labs

Cere Labs is an AI product and services company working with customers across industries such as manufacturing, healthcare and pharma, technology, consulting, and engineering. The company helps organizations adopt and use AI effectively through well-designed solutions and practical implementations.

Cere Labs is a part of the prestigious Forbes Select 200 club. As the company continues to grow, it is looking for talented and enthusiastic individuals to join its sales team and support its business development efforts.

Role Overview

The Sales Back Office Executive will support the sales function by managing research, coordination, documentation, reporting, and sales operations activities. This is a junior role focused on execution and coordination, working closely with the sales head and business development team to ensure smooth running of the sales pipeline.

The role does not involve direct sales closing but plays a critical part in enabling effective sales outcomes.

Key Responsibilities

Sales Research & Lead Qualification

• Identify and qualify target prospects for Cere Labs’ AI services offerings
• Conduct account and company research to gather relevant business, industry, and stakeholder information
• Create and maintain basic account profiles for priority prospects

Sales Enablement & Presentation Support

• Customize existing pitch decks and presentations based on prospect context
• Maintain and organize sales collateral such as presentations, case studies, and capability decks

Sales Coordination & Communication

• Handle email and LinkedIn communication with prospects in coordination with the sales team
• Schedule meetings, demos, and calls with prospective clients
• Join sales meetings (especially online meetings) and support the discussion flow
• Prepare clear and structured Minutes of Meeting (MoMs) and share follow-up action items

Lead Generation & ABM Support

• Support Account-Based Marketing (ABM) initiatives by coordinating outreach and tracking engagement
• Coordinate lead generation activities with interns or external lead generation agencies
• Track responses, follow-ups, and engagement status of outbound activities

Sales Operations & Reporting

• Track lead movement across the sales funnel and ensure follow-ups are completed
• Prepare regular sales pipeline reports and summaries for the sales head
• Support weekly and monthly sales review preparation

Internal Coordination

• Coordinate with internal teams for information required in proposals or presentations
• Assist in maintaining calendars, schedules, and sales documentation repositories

Experience & Skills Required

Experience

• 2–4 years of experience in a sales support, sales operations, inside sales support, or pre-sales role
• Prior experience in B2B services, IT services, SaaS, consulting, or technology companies is preferred

Skills

• Strong written and verbal communication skills
• Good research and information-gathering ability
• Comfortable working with presentations, documents, and spreadsheets
• Ability to manage multiple tasks, follow-ups, and deadlines
• Basic understanding of sales processes and lead management
• Proficiency with MS PowerPoint, Excel, Word, and basic CRM tools

Personal Attributes

• Detail-oriented and well-organized
• Proactive and willing to learn
• Comfortable coordinating with multiple stakeholders
• Professional and confident in client-facing interactions

Work Location & Mode

• Location: Mumbai office
• Work Mode: Full-time, Work from Office

Manual Tester with Crew Domain Knowledge

Skill Set/Experience

1.   •       Experience: 5–12 Years

2.   •       Locations: Chennai, Bangalore, Trivandrum, Cochin

3.   •       Notice Period: Immediate to <30 days

1. Very good understanding of airline Crew and Ops business processes
2. Experience in UAT and SIT testing including on-site customer interactions (added advantage).
3. Strong business/testing skills – Use case review, Test case creation (Interface, Functional and UAT and End to End ) , review and execution
4. Basic knowledge of SQL, UNIX
5. Experience in API/Interfaces testing
6. Experience with any of the defect tracking systems.
7. Exposure in using selenium Test Automation tool is added advantage

Roles and Responsibilities:

·      Support the design and implementation of performance management systems, including goal-setting, performance evaluations, and employee development plans.

·      Need to conduct talent mapping aligned with the MHFA action plan.

·      Handle the performance management cycle process from start to end and monitor timely and accurate completion of the appraisals (e.g. forms and templates, communications).

·      Analyse performance data and generate reports to identify trends, opportunities, and areas for improvement.

·      Provide guidance and support to the team on skill development, competencies and to assess skill gap

·      Develop and work with new staff on Key Result Areas (KRAs) and Key Performance Indicator (KPIs) aligned with organizational goals

·      To Develop and update job descriptions and job specifications.

·      To keep job descriptions up-to-date, accurate and compliant with relevant details for all positions.

·      Conduct and Coordinate the interview process, collaborating with hiring managers to understand their specific needs.

·      To Monitor progress of tasks and key HR metrics.

·      Develop individual career maps for each staff member, working closely with them to coach and support their development.

·      Provide regular updates to management on the team's progress with their tasks and tie management performance accordingly.

·      Work on building HR systems and in charge of the automation of HR activities, processes and information.

·      Thorough understanding of the HRMS portal.

Job Requirements:

• Minimum of 5 to 7 years of relevant work experience in Human Resources with proven ability to manage a set of processes and to manage teams.
• Minimum of a Bachelor's degree in a relevant field is required e.g. Human Resources, Business Administration.

·       Strong communication, interpersonal, and organizational skills.

·       Strong problem-solving and decision-making abilities.

·       Demonstrated ability to handle confidential information with discretion.

·       Proficiency with Microsoft Office / Google Docs / Spreadsheet

Experience: 10 to 13 Yrs

Job Location: Bangalore (Open for WFO / WFH)

Shift Time: 3 PM to 12 AM (Should be comfortable to extend if required)

Notice Period: Immediate to 30 Days

Skills:

Strong Functional skills in Oracle Apps (R12) working on Accounts Receivables (Mandate), Service Contracts (Mandate), Sub-Ledger Accounting, and General Ledger (Mandate), Need excellent communication skills.

Job Description:

• Strong Functional skills on Oracle Apps (R12) working on Accounts Receivables, Service Contracts, Sub-Ledger Accounting, General Ledger 
• Technical experience working on SQL queries.
• This is an individual contributor role
• Good Functional Understanding of these modules.
• Ability to work in cross-functional teams 
• Ability to work in Onsite-Offshore model
• Excellent Communication skills to liaison with Business users as required
• Experience working with both Inbound and Outbound integrations.

Job Description:

• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc.

Requirement:

• 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
• Development experience with safety critical systems
• Experienced in development using MATLAB Simulink, TargetLink, Stateflow
• Experience in modelling and validation of control systems
• Knowledge of SIL, Performance Test, Functional testing
• Embedded software development using C, C++
• Issue management and version control
• Knowledge of ASPICE processes, Static analysis, MISRA checks etc.
• Strong written and verbal communication skills
• Proactive approach for problem solving

Good to have:

• Knowledge of ADAS/AD functions (ACC, TSR, AEB, LCA etc), Data Analysis
• Experienced in managing and authoring of function specification requirements
• Familiarity with AUTOSAR RTE

Nice to have:

• AUTOSAR, Functional Safety (ISO26262) exposure
• Scripting Knowledge - Python, MATLAB
• Working knowledge of automotive protocols like CAN, Ethernet etc.

Reporting to the Software Manager the successful candidate will be a key member of the software development team responsible for developing software using various technologies of the Microsoft stack. The software developer would be responsible for writing code to standards that is used in a varied key products of the company. Coordinating with the hardware engineers to ensure the software produces the desired results. Working in various projects involving various technologies with opportunity to improve and learn.

• Solid understanding of the development lifecycle focusing on the Microsoft stack.
• Create code that meets design specifications, follows standards, and is easy to maintain. When required, make suggestions for new designs.
• Work with various teams in the organization and deal directly with design engineers, to ensure appropriate project requirements are met.
• Good interpersonal and organizational skills.
• Ability to work in a cooperative team environment and having a flexible attitude.
• Keen interest in learning new skills.
• Great team participation skills and being pro-active in seeking help.

Desired Candidate Profile

REQUIRED SKILLS

• Bachelors Degree in Computer Science or related field
• 3+ years hands on development experience using the latest Microsoft technologies
• Solid understanding of .NET Framework
• Expertise in C#, .Net (up to .Net 6)
• Experience with writing Windows desktop applications using WPF and MVVM
• Ability to understand complex and large projects
• Ability to approach a problem with an open mind when finding a solution.
• Experience of working with an ORM preferably Entity Framework.
• Strong understanding of design patterns and SOLID principles
• Strong SQL Server (data storage and retrieval) skills with ability to write complex stored procedures.
• Source control (SVN or Git)

Nice to have:

• Prior experience developing in an n-tiered environment
• Prior experience in using an MVVM framework like Prism
• Understanding of Scrum and Agile software development methodology.
• Understanding of PLC programming
• Experience of Linux and C/C++ (Embedded Systems) would be an advantage
• Experience of MS Visual Basic would be an advantage

What you need to have:

• Graduate from a good design school with 3 to 7 Years of graphic design experience
• Experience in E-commerce/ Consumer Electronics/ FMCG industry preferred
• Knowledge in Adobe Creative Suite (Photoshop/ Illustrator/ InDesign/ 2d Techniques)
• Experience in Motion Graphics and Video Editing is a plus
• Hands on experience in Adobe Premier Pro + After Effects
• Strong presentation, communication, organizational and time-management skills
• Start-up/ early-stage experience
• Ability to work in an entrepreneurial, hands-on and adaptive environment  

Primary Qualifications

• Bachelors degree in Computer Science, similar technical field of study or equivalent practical experience.
• Experience: 6-9 years.
• Software development experience in one or more general purpose programming languages including but not limited to: Java, C/C++, Python, Javascript.
• Good technical communication.
• Experience in working with front end technologies and/or front end frameworks like Angular, ReactJS or Vue.
• Experience as an Angular developer for 2+ years.
• Experience in modern JavaScript, HTML, CSS and/or jQuery for at least 3+ years.
• Familiarity with responsive design, modern CSS techniques, best practices for web and/or mobile accessibility.