
Experience required:
3-5 years experience in the website domain (preferably) | Worked on at least 1 e-commerce website
Responsibilities:
- Oversee responsibilities and timely execution of Web Executive
- Collaborate with SEO Team to implement strategies
- Liaise with Design and Development teams for tasks and projects
- Be proactive in pitching improvements to the websites
- Plan, implement, manage, monitor, and upgrade the client's website
- Respond to and troubleshoot all website issues
- Identify and respond to all website security breaches
- Ensure that the website is protected by enabling the appropriate security measures
- Conduct content audits to eliminate redundant and/or duplicate information
- Plan communication aligned with the brand’s strategy
- Ensure website quality and efficiency by conducting regular test plans
- Plan to improve the User Experience of the website regularly
- Collaborate with teams and management to ensure that the website aligns with brand strategy
- Prepare and present strategies to grow website metrics that are important to the brand
- Keep up-to-date with industry best practices and monitor competitor websites
- Plan, strategise and track promotional campaigns
- Analyse, Strategise, plan and prepare monthly website performance and present to internal and external stakeholders
- Maintain tracker of all updates on the website
- Ensure Client satisfaction & smooth communication
- All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail
KPIs:
- At least 2 blog/video case studies highlighting business impact through website strategies implemented (Maximum 1 per brand)
- Atleast 4 instagram and linkedin carousel features for Schbang page highlighting small wins through strategy implemented (Maximum 2 per brand)
- Participate in at least 2 external website awards
Skills required:
- Strong attention to design detail
- Understanding user behaviour and building user journey
- Analytical mind and problem-solving attitude.
- Fantastic time management skills
- Ability to manage and work with teams
- Good clear communication
- At least 2 years of experience using any 2 CMSes
- Experience using at least 1 ecommerce platform (eg: Shopify, Magento)
- Google Analytics Power User
- Understand and read API Documentations
- Ability to adapt to new tools and softwares
- Resolve team conflict
- Good understanding of SEO
- Ability to troubleshoot website issues in a fast-paced environment
- Presentation skills
- Preparing Pitch decks
Tools to master:
- Google Analytics
- Hotjar
- Microsoft Clarity
- CMS: Shopify, Wordpress, Magento, Drupal, Sitecore
- Shopify Analytics
- Google Search Console
- Google Tag Manager
- Google Docs, Slides, Sheets | Excel, Word, Powerpoint
- Photoshop & Illustrator basic
- Figma basic

Similar jobs
The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language
While the role will vary depending on the company and the industry, you might expect your tasks to include:
· Identifying opportunities in target markets for your organization’s products and services
· Generating leads through cold calling prospective clients or networking at trade shows
· Developing and nurturing relationships with key customer accounts
· Keeping up with the latest industry developments, including market positioning of corporate competitors
· Assessing client needs and the company’s ability to meet those needs
· Following up with new leads and referrals generated from the sales team
· Preparing status reports on goals
· Using customer relationship management (CRM) software, such as Salesforce, to manage interactions
Position : IOS Developer/ Sr. IOS developer
Experience: 4+years
Location : Guindy, chennai
Contact Person : Prema
Skills : Swift, Objective C and Oops concepts
- Hands-on experience with Node JS and Angular (2+ years).
- Experience with popular frameworks like Express / Loopback.
- Creating and Integrating backend REST APIs
- Hands-on experience with any RDBMS systems.
- Passion about complex, interactive applications with a thoughtful UX/UI.
- Should be able to understand project requirements thoroughly.
- A deep understanding of the importance of building maintainable, efficient, clean code, while balancing the urgency of business needs.
- Collaborative attitude and experience working with cross-functional teams.
Responsibilities
- Responsible for driving & delivering web applications.
- Responsible for architecting, solutioning of the project in the requirement phase;
- Responsible for working with the team & enhancing the collaboration, adding value to the project with critical thinking on project design.
- Responsible for creating and integrating the REST APIs
Good to have
- Experience with AWS / Azure.
- Experience with CI/CD tools.
- Experience with any testing and automation frameworks.
- Strong expertise in Salesforce.com configuration modules like Roles, Profiles, Security & User Setup, Custom Objects, Tabs, Workflows, Approval Processes, Reports & Dashboards.
- Strong on technical proficiency in Salesforce.com tools and features like SOQL, Apex API, Visual Force, Triggers, Web Services, Batch Apex.
- Ability to leverage experience with web services and the cloud to build integration points between Salesforce and External systems.
- Experience in migration of objects/metadata from one (development/sandbox) organization to another (Sandbox or production) using Change-Sets, Eclipse IDE.
- Good problem-solving skills and ability to give optimal solutions.
- Lightning component development, Lightning design development.
- Salesforce platform experience (Sales Cloud, Service Cloud, General Configuration, etc…)
- com development experience (APEX, Visualforce, Portals / Communities)
- Deep understanding with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services.
- Excellent written, verbal presentation and organizational skills, ability to interface with all levels and business units.
- Must work independently in complex fast paced environment to ensure quality and timeliness of system information.
- com Certifications (Developer and Architect) is additional advantage.
- Strong experience require in C# coding & Concepts & Threads
- Strong Experience require in SqlServer & MySql & Sqllite
- Experience required in ASP.NET MVC & ASP.NET
- Expericend required in Restful services using WCF & WEB API
- Strong experience using Entity Framework (Edmx,code first)
. Experience require in ADO.NET
- Familiarity with the client side framework jQuery & Javacsript & Reactjs
. Familiarity with HTML & CSS
- Familiarity with Git Repositories
. Familiarity with Microsoft Azure
. Having knowledge in Xamarin.Forms will be added advantage
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)
- Job Title:- Fullstack Developer
- Experience:- 2-5 years of experience
- Job Location:- WFH
- Number of Vacancy:- 01, 5days working.
- Notice Period:- Can join less than a month
- Resources must have sound knowledge in Angular2+, http://asp.net/">ASP.NET Core, WEB API, Angular
Job Description:-
- Minimum 2-5 years of experience.
- Should have good understanding in Object Oriented Programming (OOP) concepts.
- Sound knowledge in Angular2+, http://asp.net/">ASP.NET Core, WEB API, Angular is desired.
- Exposure to complex enterprise application component development and maintenance.
- Good understanding of design patterns & principles.
- Ability to discuss normally encountered technical issues through verbally and oral to client/management team.
- Ability to work as an individual contributor /as a collaborative team member.
- Willingness to learn new technologies.
- Knowledge of Microsoft Azure, Oracle is an added advantage.
- Nice to have Docker and Azure container knowledge/experience.
- Basic knowledge of micro services.
- Nice to have Azure DevOps knowledge.
- Experience in CI/CD

Job Location: Bangalore
Experience : 3 – 8 Yrs
Qualification : IITs/NITs/IIITs/BITS, pliani, Tier1/II Engineering Colleges
Skills Required :
• Mandatory – Educational Background should be from Tier1/II institutes only.
• A bachelor’s degree in Computer Science or equivalent combination of Technical education and work experience.
• Strong Object Oriented Design and skills (C/C++ and/or Java/C# on Unix/Linux/Windows platform).
• Solid software development background including design patterns, data structures & algorithms.
• Solid experience with distributed (multi-tiered) management systems, algorithms and relational databases.
• Proficiency using modern web development technologies and techniques including JavaScript, Ajax, Responsive Design Etc.
• Strong customer focus, ownership, urgency and drive.
• Having experience in Hospitality/Travel/Internet/Online/Start-up/IT/Logistic/Courier/Cargo/ Transportation would be preferable.






