Client Servicing

1.Provide post-sale support to clients by guiding them through payment schedules, cost breakdowns, and ensuring a smooth transition after the purchase of property/.

2. Manage communication between clients and internal teams to resolve issues related to payments, contracts, and delivery.

3. Serve as the primary point of contact for clients, ensuring they receive timely updates on payment due dates and outstanding balances.

4. Address and resolve client concern promptly, ensuring high levels of customer satisfaction and retention.

5.Maintain accurate and up-to-date records of payments, invoices, and financial transactions.

6.Assist clients in understanding the terms of their contracts and coordinate with the finance team for accurate billing and invoicing.

7.Develop educational materials to explain complex processes such as payment terms, contract terms, or maintenance schedules.

8. Establish and nurture long-term relationships with clients through regular communication, proactive outreach, and personalized attention.

9.Handling flat modification after coordination between Client and Company 

Keeping abreast of market trends and product & competitor landscapes

• Leadership and communication skills
• Very skilled at MS office applications like Word, Excel, Powerpoint 
• Presentation skills
• Excellent writing skills and flair
• Interest in and understanding of the industry – often a technology-related one
• Ability to research and keep on top of industry developments
• Influencing and negotiation skills
• Aptitude for time management and organisation
• Problem-solving ability.

Roles and Responsibilities:

1. Create interest in Metapercept solutions through social media, mail outreach, LinkedIn, and other channels.
2. Generate leads and appointments, contacting potential clients to establish rapport and arrange meetings.
3. Planning and overseeing new marketing initiatives.
4. Help drive revenue within targeted accounts.
5. Meet annual growth targets.
6. Provide ongoing opportunity forecasting.
7. Promote a high level of customer satisfaction.
8. Researching organizations to find new opportunities.
9. Developing goals for business growth and ensuring they are met.

Required Abilities:

• Highly motivated and have a hunter mentality.
• Excellent listening, writing, and communication skills.
• Ability to flourish with minimum guidance, be proactive, and handle uncertainty.

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls

Your Roles and Responsibilities

The Lead DevOps Engineer will be responsible for the management, monitoring and operation of our applications and services in production. The DevOps Engineer will be a hands-on person who can work independently or with minimal guidance and has the ability to drive the team’s deliverables by mentoring and guiding junior team members. You will work with the existing teams very closely and build on top of tools like Kubernetes, Docker and Terraform and support our numerous polyglot services.

Introducing a strong DevOps ethic into the rest of the team is crucial, and we expect you to lead the team on best practices in deployment, monitoring, and tooling. You'll work collaboratively with software engineering to deploy and operate our systems, help automate and streamline our operations and processes, build and maintain tools for deployment, monitoring, and operations and troubleshoot and resolve issues in our development, test and production environments. The position is based in our Bangalore office.

Primary Responsibilities

• Providing strategies and creating pathways in support of product initiatives in DevOps and automation, with a focus on the design of systems and services that run on cloud platforms.
• Optimizations and execution of the CI/CD pipelines of multiple products and timely promotion of the releases to production environments
• Ensuring that mission critical applications are deployed and optimised for high availability, security & privacy compliance and disaster recovery.
• Strategize, implement and verify secure coding techniques, integrate code security tools for Continuous Integration
• Ensure analysis, efficiency, responsiveness, scalability and cross-platform compatibility of applications through captured  metrics, testing frameworks, and debugging methodologies.
• Technical documentation through all stages of development
• Establish strong relationships, and proactively communicate, with team members as well as individuals across the organisation

Requirements

• Minimum of 6 years of experience on Devops tools.
• Working experience with Linux, container orchestration and management technologies (Docker, Kubernetes, EKS, ECS …).
• Hands-on experience with "infrastructure as code" solutions (Cloudformation, Terraform, Ansible etc).
• Background of building and maintaining CI/CD pipelines (Gitlab-CI, Jenkins, CircleCI, Github actions etc).
• Experience with the Hashicorp stack (Vault, Packer, Nomad etc).
• Hands-on experience in building and maintaining monitoring/logging/alerting stacks (ELK stack, Prometheus stack, Grafana etc).
• Devops mindset and experience with Agile / SCRUM Methodology
• Basic knowledge of Storage , Databases (SQL and noSQL)
• Good understanding of networking technologies, HAProxy, firewalling and security.
• Experience in Security vulnerability scans and remediation
• Experience in API security and credentials management
• Worked on Microservice configurations across dev/test/prod environments
• Ability to quickly adapt new languages and technologies
• A strong team player attitude with excellent communication skills.
• Very high sense of ownership.
• Deep interest and passion for technology
• Ability to plan projects, execute them and meet the deadline
• Excellent verbal and written English communication.

# Responsibilities:

• Build the APIs and internal mechanisms of the backend across all our services.
• Architect and provide guidance on building end-to-end systems optimized for speed and scale.
• Build and lead engineering teams to achieve product roadmap milestones.
• Oversee the research and development of new products and technologies.
• Engage with inspiring designers and front-end engineers, and collaborate with leading back-end engineers as we create reliable APIs
• Represent and evangelize engineering team in events, talks, conferences, etc.
• Be available for troubleshooting in case of backend emergencies.

# Requirements:

• Bachelor's in Computer Science or any Engineering domain with experience in Software Programming.
• 2-5 years of experience building large-scale software applications.
• Highly proficient with Java and knowledge of the many intricacies of Spring Boot.
• Proficient with MongoDB and Redis. Knowledge of Aerospike, other databases would be a bonus.
• Good understanding of distributed systems (servers, databases, etc.).
• Positive and solution-oriented mindset and comfort working in a highly agile, intensely iterative software development environment.

Job Title: Android Developer with React Native 

Job Description:

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

Key Responsibilities

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and API's
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Requirements

• B.Tech Computer Science, Engineering or a related subject
• 4+ years of software development experience
• Have published at least one original Android app
• Experience with Android SDK
• Should have minimum 1 year of experience in React Native 
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

YARDI Software Developer

The ideal candidate will have an application development background with strong technical skills in MS SQL Server, SSRS, YSR, and experience with Yardi Real Estate Software Modules. The candidate will be an expert multi-tasker with excellent problem-solving skills and a can-do attitude. They tackle tasks head, looking for opportunities to assist teams and create efficiencies. Yardi Technical Developer designs, develops, debugs, tests and implements software enhancements. Responsibilities include correcting defects in existing applications; documenting defect resolutions; planning implementation; solution customizations, configurations and enhancements.

Key Accountabilities & Tasks

§  Designs and develops front-end and back-end web application features

§  Performs maintenance programming for existing versions

§  Analyzes and documents reasons for test failure, and revises/debugs assigned programs and/or procedures as necessary

§  Uses corporate approved sourced control applications to maintain code changes

§  Understands application and uses standards

§  Adheres to department policies, procedures and standards in the development and implementation of software

§  Collaborate with all the key stakeholders to find alternatives and solutions to business challenges. Seek out systems solutions (either internal to client or external 3rd party solutions) that can be leveraged to meet business requirements.

§  Act as primary liaison with Business Solution Manager during the development lifecycle, from needs analysis and bug tracking to UAT and rollout.

§  Develop and manage working relations with Business Solution Manager, and subject matter experts to ensure the business solutions are aligned with their goals and priorities, and how process automation through IT solutions will help them reach their goals.

§  Create and maintain a cohesive, coordinated plan to deliver solutions that meet the stakeholders’ priorities within budgetary and product requirements.

§  Execute on project plans and assist others in executing on project plans across the various groups.

§  Analyze and document requirements and use appropriate techniques to refine, review and validate requirements.

§  Provide pro-active consulting in Technology and Operations Business Process design and re-engineering to uplift Nakheel Malls services to the tenants and end consumers.

§  Provide Yardi client support and technical issue resolution via Ticket System/Portal, E-Mail, phone and other electronic medium.

§  Create and enhance management reports utilizing Yardi

§  Oversee source control for report repository.

Qualifications, Experience, & Skills

§  Bachelor’s degree in Information Technology or equivalent.

§  Minimum 3 years of YARDI software development experience in the similar role.

§  Ability to understand and communicate complex business requirements in technical terms.

§  Strong project management skills.

§  Experience in organizing, planning, and executing large scale IT projects from vision through implementation, involving internal personnel, contractors, and vendors.

§  Must be able to research, write and edit content for various projects.

§  Excellent interpersonal skills to relate and communicate to all levels of the IT members.

§  Ability to take initiative and an aptitude for creative problem-solving.

§  Displays a positive attitude and works well with others.

§  Planning & Project Management skills.

§  Prioritization, Organizing & Time management skills

§  Team Player

§  Flexible and adaptability skills

§  Source control management systems, multi-threading and concurrency

§  Debugging, performance profiling and optimization

§  Strong knowledge in Voyager database Schema

§  Able to develop Columnar reports, YSR and correspondence reports 

§  Experience in YARDI international, commercial and residential modules 

§  Knowledge in YARDI AR, AP, GL, ABF and FA

§  Experience in YARDI commercial cafe & Rent Cafe

§  Experience in YARDI Voyager, YARDI commercial cafe and YARDI Rent Cafe Implementation process.

§  Technical Knowledge in YARDI Orion BI Report Writing.

• Manages day to day business of the operations department 
• Oversees operational processes while looking for improvement opportunities
• Anticipates & tracks operational risks and provides strategic solutions
• Works with sales teams to help set and meet daily and quarterly goals.
• Plays a significant role in long-term planning and implementing quality control processes.
• Works closely with COO on other special planning and departmental projects.
• Oversees and reports weekly, monthly, quarterly, and annual metrics.
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Collaborates with transitions and onboarding team as needed.
  
  If you want accelerated growth & a steep learning curve, AskMisha is the place to be.