Key Account Manager for a Digital Marketing Agency

Job Title: Customer Relationship Executive

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: 0–2 Years

Job Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.

Role Overview:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.

Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.

Required Skills and Qualifications:

-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

-Customer-first mentality with strong problem-solving skills.

-Comfortable with CRM systems and MS Office tools.

Preferred Skills:

-Knowledge of general insurance products.

-Fluency in English, Hindi, and/or regional languages.

-Previous experience working in a call centre, front office, or customer-facing role.

Why Work with ICICI Lombard?

Competitive compensation with performance-based incentives.

Training programs and personal skill development.

Friendly workplace with growth opportunities.

Exposure to a wide range of insurance products and customer scenarios.

Strong organizational brand and career advancement potential.

Work Location: 

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

JOB TITLE: LEAD GENERATION SPECIALIST

Location: New Delhi

Experience Level: 1-3 years

Industry: SaaS / B2B / Enterprise Solutions

About the Role

Geotrackers, is looking for a Leads Generation Specialist to support the organization with various responsibilities including content creation, lead generation and e-mail campaign management. Our ideal candidate is a self-starter with strong communication (both verbal and written), negotiation and execution skills.

Key Responsibilities

Ø Proactive Prospect Outreach: Independently generate qualified leads every week through email, cold calling, and social media engagement. Craft compelling pitches to build relationships and secure meetings with key decision-makers

Ø Lead Generation: Identify, research, and target potential leads across LinkedIn, industry platforms, events, tailored email campaigns, and professional networks

Ø Target Achievement: Take full ownership of lead generation metrics and consistently meet growth-oriented goals

Ø Market Research: Stay current with industry developments, competitor activity, and market trends to discover new business opportunities

Ø Lead-Nurturing Programs: Create and execute strategic nurturing campaigns to move leads through the funnel using tailored content and timely follow-ups

Ø Act as a key bridge between prospective client needs and the organization's service-based offerings

Ø Provide valuable market intelligence to support strategic decision-making

Skills Required

Ø Education Qualification: B.Tech / BBA / MBA

Ø High degree of proficiency in content creation, communication, social media management, LinkedIn outreach and email campaigns.

Ø 1-3 years of experience in related activities in social media management, growth hacking and related fields.

Ø Natural problem solver who can uncover client pain points and effectively position offerings as solutions through market research

Ø Experience in digital integrated marketing and sales skills with the ability to convert leads into customers

Ø Experience in managing social media account and also email campaigns

Ø Excellent written and verbal communication skills and fluency in English 

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

• Guides the performance tuning and scalability of the ecommerce solution

• Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•  4-8 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

• If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/Net and understand REST/SOAP webservices.

• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
. Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

• Collaborate with architect to define implementation processes and quality gates and standards

• Identifies risks and issues, and help monitor them

• Guides the development of reference and resource materials

• Mentors developers in improving their platform knowledge and development skills

• Communicate technical design to the developers and help/guide them in the implementation

• Participates in Agile sprints

Set Yourself Apart With:

• eCommerce platform certification

• Security considerations – OWASP, CSRF, reCAPTCHA etc. – Basic knowledge or experience

• Git Development workflow – Proficient

• Visual Studio Code IDE or Eclipse IDE - Proficient

• Knowledge on Agile methodology and desired tools like Jira, confluence etc.

• Scripting/development experience with Node.js, Mocha/Chai

• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.

• Excellent written, verbal communication and articulation skills & Good team player

• Self-starter and self-learner with keen interest to grow

• Process orientation and the ability to define and setup processes

• Ability to provide necessary coaching to bring team members up to speed on the technology

• Ability to prioritize and manage multiple tasks

• Excellent and innovative approach to problem solving and finding solutions

• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Position Brief:

We are seeking a highly motivated and skilled Lead Generation Specialist to join our team. The ideal

candidate will be responsible for researching and identifying potential leads, qualifying them, and initiating

outreach campaigns to generate interest and ultimately drive sales opportunities. This role requires a

strategic thinker who can leverage various tools and techniques to uncover valuable leads and nurture them

through the sales funnel.

Key Responsibilities:

 Research and identify potential leads through various channels such as online databases, social media

platforms, industry events, and networking.

 Utilize tools and techniques to gather relevant data and insights on target companies and individuals.

 Develop and implement lead generation strategies to attract and engage prospects.

 Conduct outreach campaigns via email, phone calls, and other channels to qualify leads and initiate

contact.

 Collaborate with sales and marketing teams to align lead generation efforts with business objectives.

 Track and analyze key metrics to measure the effectiveness of lead generation activities and optimize

strategies accordingly.

 Maintain accurate records of leads and communication activities in excel or relevant CRM software.

 Stay informed about industry trends, market dynamics, and competitor activities to identify new

opportunities for lead generation.

Qualifications:

 Bachelor’s degree in marketing, Business Administration, or a related field.

 Strong research and analytical skills with the ability to gather and interpret data effectively.

 Excellent communication and interpersonal skills, with the ability to engage with prospect

professionally.

 Self-motivated and results-oriented with a passion for driving business growth.

 Ability to work independently as well as collaborate with cross-functional teams.

 Detail-oriented with strong organizational and time management skills.

For experienced additional requirements:

 Proven experience in lead generation, preferably in a B2B environment.

 Familiarity with CRM software and other lead management tools.

Process Coordinator Job Description are as follows

Key Responsibilities:-

1. Strong in follow ups and co ordinations.

2. Coordinate with different departments, team & other stakeholders on regular basis.

3. Coordinating with various internal departments such as Maintenance Team, Plant Team, HR team, Accounts team, Purchase team, etc.

4. To handle calls and co-ordinate from both internal and external sources.

5. Ability to work independently as well as part of a team, handling multiple tasks successfully.

6. Possess good presentation, analytical and people management skills.

7. Well versed with MS Office including Word, Excel, Access, Power-Point.

8. Prepare and maintain- Repair & Maintenance Report in Google Sheets.

Key Skills:-

• Basic Knowledge about FMS,
• Managing processes with the doer.
• Follow up with employees for timely completion of tasks.
• Google sheets/EXCEL knowledge must.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

ROR

1-2 years of experience working with Ruby on rails as well as libraries like Resque and RSpec.

Good experience with Redis, Sidekiq, and Docker.

Ability to write clean ruby code.

Proficiency with code versioning tools including Git, Github, Gitlab, and SVN.

Experience with AngularJS or React JS is a plus.

Familiarity with MVC, Mocking, RESTful, and ORM.

Good understanding of front-end technologies including HTML5, JavaScript, Jquery, and CSS3.

Knowledge of server-side templating languages including Slim, Haml, and ERB.

Familiarity with tools like Jira, Postman, Slack, and Microsoft Teams.

Database Administrator (DBA)

EDUCATION,EXPERIENCE REQUIRED:

BE/MCA/ B.TECH / BCA

Exp -  Min 4 yrs  

CTC – Upto 12 LPA

Job Description:

1. Installing, Configuring, Managing, Monitoring and troubleshooting SQL Server 2005/2008/2008R2/2012/2014/2016
2. Database administration activities like Installation, Configuration, Backup & Recovery, and Database Security.
3. Providing availability solutions like Mirroring, Log Shipping, Replication and Always on.
4. Database Up gradation and Migration
5. Ensure performance monitoring, backup, restore, and security recovery solutions.
6. Troubleshooting expertise in SQL server issues under production environment.
7. Handling the entire production servers with skills and understanding client's requirement Experience in Database administration activities for DB Security (creating users, roles, and assigning permission to them).
8. Automating process by creating jobs, and error reporting using Alerts by SQL Server Agent.
9. Backup and Recovery strategy, Database Refreshes.
10. Creation and maintenance of Databases, creating Roles and managing user permissions.
11. Setting up, trouble shooting and maintenance of production server databases.
12. Providing Production support for Database and Applications.
13. SQL Server store procedure, functions, View, Index and trigger development.

 

Job requirement:

1. Deep understanding of OS and its management including kernel space management
2. Experience with Linux servers in virtualized environments
3. Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, Nginx, etc.
4. Experience in Monitoring tools like Nagios.
5. Familiarity with load balancing, firewalls, etc.
6. Proficient with network tools such as iptables, Linux IPVS, HA Proxy, etc.
7. Experience with virtualization technologies, such as Xen KVM and VMware.
8. Ability to build and monitor services on production servers

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Product Manager, you will be responsible for constantly looking to improve the product by analyzing and benchmarking.

• Understanding user behavior and demonstrating the same
• Analyzing data, postulating theories, conducting experiments, measuring performance and reiterating
• Quantifying & communicating the “gap” as well as the gains to relevant stakeholders
• Carrying a vision for the launch and a drive to nurture the product henceforth

Desired Candidate Profile

• Graduation from a Tier 1 college(IIT, NIT, BIT)
• 3 years of experience in the development of user-facing products
• Minimum 2 years of experience working as a Product Manager
• Good experience working with a start-up company
• High sense of ownership    

Company Profile:

Easebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs. We are focusing on building plug n play products including the payment infrastructure to solve complete business problems. Definitely a wonderful place where all the actions related to payments, lending, subscription, eKYC is happening at the same time.

We have been consistently profitable and are constantly developing new innovative products, as a result, we are able to grow 4x over the past year alone. We are well capitalised and have recently closed a fundraise of $4M in March, 2021 from prominent VC firms and angel investors. The company is based out of Pune and has a total strength of 180 employees. Easebuzz’s corporate culture is tied into the vision of building a workplace which breeds open communication and minimal bureaucracy. An equal opportunity employer, we welcome and encourage diversity in the workplace. One thing you can be sure of is that you will be surrounded by colleagues who are committed to helping each other grow.

Easebuzz Pvt. Ltd. has its presence in Pune, Bangalore, Gurugram.

Salary: As per company standards.

Designation: Data Engineering

Location: Pune

Experience with ETL, Data Modeling, and Data Architecture

Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services in combination with 3rd parties
- Spark, EMR, DynamoDB, RedShift, Kinesis, Lambda, Glue.

Experience with AWS cloud data lake for development of real-time or near real-time use cases

Experience with messaging systems such as Kafka/Kinesis for real time data ingestion and processing

Build data pipeline frameworks to automate high-volume and real-time data delivery

Create prototypes and proof-of-concepts for iterative development.

Experience with NoSQL databases, such as DynamoDB, MongoDB etc

Create and maintain optimal data pipeline architecture,

Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.

Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.

Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.

Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

Evangelize a very high standard of quality, reliability and performance for data models and algorithms that can be streamlined into the engineering and sciences workflow

Build and enhance data pipeline architecture by designing and implementing data ingestion solutions.

Employment Type

Full-time

Roles, Responsibilities and Experience:

• Cross-platform mobile app developer who has developed mobile applications and has strong experience with Ionic and Angular 7+.
• Experienced in the development and management of mobile applications, particularly hybrids (Android / iOS)
• Comprehensive experience in mobile application architecture planning
• Well qualified in mobile application design and optimization. The ideal candidate will be able to provide solutions to improve mobile app quality, understand emerging technologies, implement standards and best practices thereby able to enhance the existing stage of development and bring the mobile application, from a product standpoint, 'to the next level'
• Continuously discover, evaluate and implement new technologies as well as frameworks so as to maximize ongoing development efficiencies
• Accurately estimate development timelines and deliver per set schedule
• Solid knowledge of mobile app development practices, along with mobile testing tools and techniques
• Expertise in optimizing the mobile apps' performance
• Experienced in using Agile principles and methodologies
• A deep understanding of the mobile landscape and user behavior patterns is mandatory

Required Skills:

• Experience using web services (HTTP, REST, SOAP) using JSON.
• Knowledge of NodeJS and MongoDB will be an added advantage.
• Good knowledge of object-oriented design patterns and Multi-threading concepts
• Good knowledge of the SQLite database and the Google Play Services like Push Notifications
• Strong mobile UI design (multi-screen resolutions), coding, support and maintenance
• Knowledge of HTML5, JavaScript, and the third-party API (like Facebook, Twitter, etc.) will be added advantage
• Experience with third-party libraries and APIs
• Proficient iOS and Android mobile app experience are a plus