
Key Account Manager for a Digital Marketing Agency
We are looking for a Client Key Account Manager who has an experience in coordinating with the clients and the Digital marketing team. The Account manager will be the liaise between clients and the internal teams (content writers/graphic designers/ implementors/ Billing) to ensure the timely and successful delivery of solutions pertaining to our client's needs. Knowledge of LinkedIn Advertising or PPC campaign is a must. Also, understanding of tech is a plus since we have major tech clients on board.
Experience - 4 years - 5 years as an Account manager experience
The Ideal Candidate
Client Management: Your main task as an Account Manager is to understand and manage clients’ expectations, coordinating with the client and the team and keep them aware about the actions you're taking and how we're progressing. Communication with the client will be basic as your main job is to get results for the clients. Responding to client queries (Account updates, Billing Inquiries, or General complaints) in an effective manner, via Phone calls, Emails, and Chats within the time limits and following up to ensure resolution whenever required.
LinkedIn Ads / PPC campaign: Experience with LinkedIn Ads / PPC campaign is required. You are expected to to make day to day changes in the LinkedIn ad manager and take care of the campaigns. Not only do you need to know the fundamentals of LinkedIn or PPC Ads, but also be experienced enough to come up with campaign strategies and manage long term while getting results.
Accounts handled: You should have handled minimum 50 lakhs worth of ad spent in past on either PPC campaign / LinkedIn Ads campaigns.
Problem Solving: We’re always here to support our team members but you need to be someone who can roll up your sleeve and do your best to deal with problems - and solve those which you can actually solve. Identifying customer needs, and problems and taking proactive steps to maintain positive experiences.
Marketing Strategy: Your main job is to learn about the client's business and understand what they sell, who they sell to, etc. in order to use this to guide the client towards strategies that help their ad campaigns become as profitable as possible (with the account executive’s & account lead’s help).
Important Personality Traits
- Persuasive, Assertive, Confident, Direct
- Strong English proficiency
- Should be available in IST time zone
- Willing to work in US time zone, as and when required
- Remote working.
- Fast Internet & Power backup (if you have frequent power cut issues).
- Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.

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Job Summary:
We are looking for a highly motivated Sales Executive to maintain and develop B2B customer relationships within the food ingredients segment, including Bakery, Protein, Snacks, Premix, Beverages, RTD, RTE, QSR, and online food businesses. The candidate will drive introductions of new ingredients and concepts to existing and new customers, ultimately growing the business in line with company sales policies.
Key Responsibilities:
- Manage sales operations by exploring customer needs and requirements.
- Align sales strategy with marketing approach, including product/market segmentation, pricing, positioning, and business drivers.
- Continuously monitor market trends and competitors to provide value-added solutions.
- Translate sales budgets into actionable objectives, focusing on customer centricity.
- Take direct responsibility for sales targets and ensuring a superior customer experience.
- Drive new business development through concept selling and build a robust project pipeline for ingredients.
- Collaborate cross-functionally across the organization to create distinctive value.
Requirements / Skills:
- Strong understanding of B2B sales in the food ingredients or related industry.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and in a team, manage multiple accounts, and meet targets.
- Market awareness and strategic thinking to compete effectively.
Additional Notes:
- Freshers can apply for Mumbai location and New Delhi.
- Male candidates only.
Responsibilities
· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.
· Performing routine assignments in the entry level to a professional job progression.
· Providing prompt recovery and problem escalation using multiple system management and problem management tools.
· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.
· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.
· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.
· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.
· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.
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Working with Ruby, Python, Perl, and Java
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Troubleshooting and having working knowledge of various tools, open-source technologies, and cloud services.
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Configuring and managing databases and cache layers such as MySQL, Mongo, Elasticsearch, Redis
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Setting up all databases and for optimisations (sharding, replication, shell scripting etc)
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Creating user, Domain handling, Service handling, Backup management, Port management, SSL services
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Planning, testing & development of IT Infrastructure ( Server configuration and Database) and handling the technical issue related to server Docker and VM optimization
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Demonstrate awareness of DB management, server related work, Elasticsearch.
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Selecting and deploying appropriate CI/CD tools
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Striving for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
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Experience working on Linux based infrastructure
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Awareness of critical concepts in DevOps and Agile principles
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6-8 years of experience
As a Go lang Developer, you will be working on Blockchain Layer 1.
● Advanced proficiency in Golang programming language, and good skills in languages such as C++,
Java, Solidity and Python (good to have).
● Extensive experience in back-end development, algorithms, and data structures.
● Extensive Knowledge of blockchain structure, protocol development or Smart Contract
● Writing clean, efficient, and reusable code that follows best practices and coding standards.
● knowledge of distributed and decentralized network protocols
● Knowledge of various decentralized ledger technologies and protocols
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● Applying the latest cryptology techniques to protect digital transaction data against cyberattacks and information hacks.
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Address and prioritize production level bugs and application performance improvements.
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Unit-test code for robustness, including edge cases, usability, and general reliability.
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Founded in 2015 by a CII member and serial entrepreneur, our client is democratizing and digitizing the Indian health & fitness ecosystem by offering workouts close to your home, office or your favorite neighborhood.
As a Business Development Manager, you will be establishing and nurturing relationships that fill the business pipeline with prospective gyms/ fitness centres; increase partner base.
What you will do:
- Building and maintaining long-term relationships with on-boarded service professionals and resolving their queries in real time.
- Creating business development strategies; identifying roadblocks and driving new business from conception through the closure
- Negotiating new partnerships and business alliances; managing and retaining relationships with existing gyms/fitness centres
- Imparting necessary training to on-boarded service professionals on how to use the company's product to their maximum advantage - Website, App, CRM
- Generating leads and cold call prospective gyms/ fitness centres; take a lead on escalations
- Ensuring smooth backend operations and timely pay-outs to partners (gyms and fitness studios) across allotted city
Candidate Profile:
What you need to have:
- You have at least 2-3 years’ experience within sales, strategic partnerships, business development and/ or commercial strategy.
- You are a result driven individual with an instinct for measuring ROI at each stage and making informed decisions, backed by relevant data.
- You possess excellent interpersonal skills to develop and nurture client relationships.
- You are good at building relationships and can forge strong connections at all levels within an organization
- You are highly goal driven and work well in fast paced environments
- You are a self-starter and demonstrate a high level of resilience
- Proficient in English and Hindi
- Strong presentation skills.
- Should have sound knowledge of PowerPoint and MS excel
About Paytail:
We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI’s across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.
Why Paytail:
Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.
Feedback driven Culture: “Feedback is the breakfast for the champions” and thus we believe feedback helps people & organization improve.
Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.
Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or, do you have some concerns about your work? Feel free to talk to the leadership.
Skills, Responsibilities & Requirements:
- 5 + years of experience with a minimum of 3 years of experience working as Key Account Manager or Customer success roles handling $ 100 Million + Accounts.
- Graduate degree in Engineering, Business, MBA is Plus
- Understanding of Fintech & lending domain across the country is a plus
- Excellent written and verbal skills and good knowledge of Excel
- Ability to work in cross-functional teams
- Build and maintain strong long-lasting relationships with assigned accounts and stakeholders.
- Understand various analytics of our customers and craft and implement strategies to grow.
- Deliver metrics and analysis to customers to ensure that they understand the value of Paytail
platforms.
- Scheduling and owning reviews like MBR, QBR with key stakeholders at the customer end.
- Owning Expansion within the set of assigned accounts.
- Work to develop and circulate the set of best practices that will be the foundation of this growing
team.
- Drive customer decision making by aligning Paytail’s value proposition with corporates problem
statements.
- Thoughtfully engage Enterprise Sales and cross-functional leaders to advance large sales pursuits.
- Coordinate internally for prompt resolution of any complaints (Enterprises) and ensure the best
possible customer experience.
- Thoughtful and empathetic by nature.
We are looking for talented front-end developers who can help us in enabling our customers deliver excellent experiences to end users. As a customer experience management firm , we are constantly enhancing user experiences in several of our customers' online platforms. The role of a front-end developer in our teams is crucial in realizing our design solutions without any loss in translation. We are looking for developers who can contribute in building the best in class digital experiences through the right use of frameworks , technologies and code.
Key Skills:
3+ years of professional Mobile Development experience Core strength with React or React Native Experience with Typescript, Redux, Node.JS is desired Proficiency with Native iOS or Android App Development (both would be a major plus) Knowledge of App deployment processes through Apple App Store or Google Play Store A working understanding and experience of Test-Driven Development and CI/CD best practices Ability to use a wide variety of open-source technologies and cloud services (experience with AWS is a plus)
About Moonraft Innovation Labs
We are here to advance human experience through design-driven innovation. Design, to us, is all
about creating new meanings, while art is about self expression and emotive appeal. Bringing these
two creative disciplines together and operating at their intersection with business and technology, we
drive business innovations with differentiating customer experience.
We place the human at the center, bringing quantitative and qualitative techniques together to
develop consumer insights. Our techno-creative team, bridging consumer insights, business
understanding and advanced technology skills, then builds humanistic technology solutions.
We believe experimentation is at the core of every innovation. Radical innovation, in our view, is
just an event recognized in hindsight when a number of trial-and-error attempts spark off a
breakthrough. Our approach embraces rapid prototyping and empirical evidence in everything we
do. As the name says, we are Moonraft Innovation Labs, driving innovation through
experimentation.
"Rafters", who inhabit Moonraft, recognize only idea as the boss. They live by imagination,
simplicity and speed. Our egalitarian culture and environment are designed for rafters to thrive and
deliver elegant solutions for complex problems.
We are a startup in recruitment domain. We are looking for an experienced and creative UI/UX Designer to join our team and be a part of our journey.
Job responsibilities
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- Creating PSD or Mock-ups for Website and mobile app
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- Identify design problems and devise elegant solutions.
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- Collaborate with other team members and stakeholders.
Job requirements
- 5-10 years relevant work experience
- Immediate joiner
- share our enthusiasm of working in a startup
- Expertise in UX software such as InVision, Balsamiq, and the like
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