Key Account Manager for a Digital Marketing Agency

Location: Bangalore

Experience: 5–8 Years

Employment Type: Full-time

Company: Connect and Heal

About the Role

We are looking for an experienced Healthcare Operations Manager to oversee and streamline healthcare service delivery. The role involves managing day-to-day operations, improving processes, coordinating with cross-functional teams, and ensuring high-quality patient experience across services.

Key Responsibilities

Operational Management

• Oversee daily healthcare operations to ensure smooth service delivery.
• Monitor operational performance and ensure adherence to SOPs and service standards.
• Ensure optimal resource utilization and operational efficiency across services.
• Manage and coordinate with clinical teams, operations staff, and support functions.
• Collaborate with internal stakeholders to ensure seamless service delivery and patient experience.
• Provide guidance, support, and performance management for operations teams.
• Identify operational gaps and implement process improvements and automation.
• Develop and standardize operational workflows and best practices.
• Drive initiatives to improve efficiency, turnaround time, and patient satisfaction.
• Track and analyze operational KPIs and service metrics.
• Prepare regular reports and dashboards to support data-driven decision-making.
• Manage escalations and ensure timely issue resolution.
• Work closely with product, technology, client success, and sales teams to support operational needs.
• Support new service launches, operational expansions, and strategic initiatives.

Required Qualifications

• 5–8 years of experience in Ecommerce operations.
• Strong understanding of healthcare service workflows and operational processes.
• Proven experience in team management and process optimization.
• Strong analytical, problem-solving, and communication skills.
• Ability to work in a fast-paced and dynamic environment.

About the Role 

We are seeking a highly motivated Hardware Electronic Design Engineer to join our R&D/Engineering team. The role involves designing, developing, testing, and validating electronic hardware systems for our products. The ideal candidate should have strong fundamentals in circuit design, PCB layout, and debugging, along with experience in working with embedded systems and electronic components. 

Key Responsibilities 

• Design, develop, and test analog and digital electronic circuits for new and existing products. 
• Create schematics, PCB layouts, and BOMs using industry-standard tools (e.g., Altium, KiCAD). 
• Perform circuit simulations, component selection, and feasibility studies. 
• Collaborate with firmware/software engineers for system integration. 
• Conduct prototyping, testing, and validation of hardware designs. 
• Troubleshoot and resolve hardware issues using oscilloscopes, logic analyzers, and other lab equipment. 
• Ensure compliance with industry standards, safety regulations, and EMC/EMI requirements. 
• Prepare and maintain technical documentation, design reports, and test plans. 

Required Qualifications 

• Bachelor’s degree in Electronics Engineering, Electrical Engineering, or related field (Master’s preferred). 
• Proven 3–4 years of hands-on experience in hardware design and development. 
• Strong knowledge of analog/digital circuit design, power supplies, and signal integrity. 
• Proficiency with schematic capture & PCB design tools (e.g., Altium Designer, KiCAD). 
• Experience with microcontrollers, processors, and embedded hardware systems. 
• Familiarity with communication protocols (UART, SPI, I2C, CAN, Ethernet, etc.). 
• Skilled in using debugging and measurement tools.  

What We Offer 

• Opportunity to work on cutting-edge electronic products. 
• A collaborative and innovative work environment. 
• Professional growth, learning, and certification opportunities. 
• Competitive compensation and benefits. 

Cloud EOS Team

·        Arista Networks is the leader in building software driven cloud networks for today’s datacenter, cloud and campus environments. Arista delivers the most efficient, reliable and high performance Universal Cloud Network architectures based on 10G, 25G, 40G, 50G, 100G and 400G platforms delivered with an extensible operating system – Arista EOS®. Arista EOS is built on an open, programmable, and resilient state-sharing architecture that delivers maximum system uptime, reduces CAPEX and OPEX by simplifying IT operations and enables business agility.

·        We are building disruptive products and services that deliver highly automated networks that interconnect and secure connectivity between various global locations. As a part of the team you will be exposed to wide variety of technologies like EOS (Extensible Operating System), multithreaded, multicore software forwarding based on DPDK, public cloud (AWS, Azure, GCP) infrastructure, Path selection, NFV, Containers, Network Segmentation, Virtualization, microservice based architectures, CI/CD pipelines, and Terraform-based declarative provisioning models. As a core member of the CloudEOS team, you will be part of a fast paced, high-caliber team building cutting edge software products for Cloud-enabled WAN connectivity. The team is responsible for all aspects of the development and delivery of control plane, software data plane, and management platform/APIs/services.

·        Arista provides an open Engineering-driven culture which fosters innovation and enables engineers to Learn, Lead and Thrive. Our adoption of modern software tools, methodologies and processes and emphasis on automation enables our engineers to focus their energies on the truly complex problems and be among the most productive in the industry. Arista's products are purpose built with the scale, performance and quality required to operate in some of the most demanding environments - this provides engineers the platform and rigour to learn and gain experience in building complex, scalable software systems.

Basic qualifications

·        Bachelor's/Master's degree in Engineering

·        3+ years of experience working as a Systems Software Development Engineer

·        Proficiency in C++/C programming language

·        Software Development experience with Linux

Preferred qualifications

·        Experience with DPDK, Software Forwarding, Qos.

·        Python and/or Golang development experience

·        Strong communication skills and the ability to work in a team environment

·        Experience working through the complete software development life cycle right from requirements gathering to delivering the fully developed feature.

·        Strong software debugging skills especially in embedded systems.

·        Experience in Network Systems Software development is a plus

EOS Routing Team

·        Arista Networks is the leader in building software driven cloud networks for today’s datacenter, cloud and campus environments. Arista delivers the most efficient, reliable and high performance Universal Cloud Network architectures based on 10G, 25G, 40G, 50G, 100G and 400G platforms delivered with an extensible operating system – Arista EOS®. Arista EOS is built on an open, programmable, and resilient state-sharing architecture that delivers maximum system uptime, reduces CAPEX and OPEX by simplifying IT operations and enables business agility.

·        The EOS Routing PI team is responsible for developing routing protocols like BGP, OSPF and ISIS and Data Center and SP technologies like MPLS, Segment Routing and EVPN. A unique feature of the Arista routing team is that the routing software is common across Campus, Data Center and Service Provider routing features. This is a global team that spreads multiple geographies working on cutting edge features that get deployed in the largest Cloud titan, Service Provider, Enterprise and Campus networks.

·        Arista provides an open Engineering-driven culture which fosters innovation and enables engineers to Learn, Lead and Thrive. Our adoption of modern software tools, methodologies and processes and emphasis on automation enables our engineers to focus their energies on the truly complex problems and be among the most productive in the industry. Arista's products are purpose built with the scale, performance and quality required to operate in some of the most demanding environments - this provides engineers the platform and rigour to learn and gain experience in building complex, scalable software systems.

Basic qualifications

·        Bachelor's/Master's degree in Engineering

·        3+ years of experience working as a Systems Software Development Engineer

·        Proficiency in C++/C and Python programming languages

·        Experience with routing protocols and/or Data Center/SP routing features

·        Software Development experience with Linux

Preferred qualifications

·        Strong communication skills and the ability to work in a team environment

·        Experience working through the complete software development life cycle right from requirements gathering to delivering the fully developed feature.

·        Strong software debugging skills especially in embedded systems.

·        Experience in Network Systems Software development is a plus

EOS Layer 2 and Infra PI Team

·        Arista Networks is the leader in building software driven cloud networks for today’s datacenter, cloud and campus environments. Arista delivers the most efficient, reliable and high performance Universal Cloud Network architectures based on 10G, 25G, 40G, 50G, 100G and 400G platforms delivered with an extensible operating system – Arista EOS®. Arista EOS is built on an open, programmable, and resilient state-sharing architecture that delivers maximum system uptime, reduces CAPEX and OPEX by simplifying IT operations and enables business agility.

·        The EOS Layer 2 PI and Infra team is responsible for working on platform independent features on Arista’s EOS working alongside the EOS Routing team. The team is responsible for building innovative, scalable solutions in areas including EOS infrastructure, Layer 2 protocols like 802.1X, Macsec, DHCP, RADIUS etc. A unique feature of the Arista’s Layer 2 PI and Infra team is that the software developed is common across Campus, Data Center and Enterprise features. This is a global team that spreads across multiple geographies working on cutting edge features that get deployed in the largest Cloud titan, Service Provider, Enterprise and Campus networks.

·        Arista provides an open Engineering-driven culture which fosters innovation and enables engineers to Learn, Lead and Thrive. Our adoption of modern software tools, methodologies and processes and emphasis on automation enables our engineers to focus their energies on the truly complex problems and be among the most productive in the industry. Arista's products are purpose built with the scale, performance and quality required to operate in some of the most demanding environments - this provides engineers the platform and rigour to learn and gain experience in building complex, scalable software systems.

Basic qualifications

·        Bachelor's/Master's degree in Engineering

·        3+ years of experience working as a Systems Software Development Engineer

·        Proficiency in C++/C and Python programming languages

·        Software Development experience with Linux

Preferred qualifications

·        Experience with Layer 2 protocols like 802.1X, AAA, Macsec

·        Strong communication skills and the ability to work in a team environment

·        Experience working through the complete software development life cycle right from requirements gathering to delivering the fully developed feature.

·        Strong software debugging skills especially in embedded systems.

·        Experience in Network Systems Software development is a plus

We are looking for a blockchain developer who will be responsible for designing, implementing, and supporting a distributed blockchain-based network. Primary responsibility will be analyzing requirements, designing blockchain technology around a certain business model, and building and launching a blockchain network.

Essential Skills :

• Strong software development background

• Experience working with large codebases

• Solidity, Web3.js, Ethereum, Truffle, Remix, Smart Contracts, Cryptography, Wallets, Blockchain Fundamentals, DeFi & Banking Domain

• Experience working with open-source projects

• Proficiency in one of the following languages: C++, Java, JavaScript 

• Strong knowledge of common algorithms and data structures

• Familiarity with basic cryptography

• Familiarity with P2P networks

• Strong knowledge of bitcoin-like blockchains / Stable coins

• Strong knowledge of concurrency and writing efficient and safe multithreaded code

• Strong knowledge of STL, C++11 

• Proficiency in the Qt Widgets module 

Responsibilities :

• Research, design, develop, and test blockchain technologies

• Brainstorm and help evaluate applications for new tools and technologies as they continually evolve

• Maintain and extend current client- and server-side applications responsible for integration and business logic

• Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals

• Document new solutions as well as maintain of existing ones

Desired Candidate Profile

• Bachelors/ Master’s degree in Computer Science, Engineering or a related subject
• Minimum 3 years work experience in mobile application development
• Proficiency in Problem Solving, Data Structures and Algorithms
• Strong knowledge of design concepts and constraints on mobile platforms
• Proficiency in Java/Android
• Ability to use third party SDKs
• Familiarity with Firebase, FCM, IMA, Google Services and Facebook SDK
• Demonstrable experience building excellent mobile apps that are currently in Google Play Store
• Experience with HTML5, Java, Responsive Design and flutter