Key Account Manager for a Digital Marketing Agency
We are looking for a Client Key Account Manager who has an experience in coordinating with the clients and the Digital marketing team. The Account manager will be the liaise between clients and the internal teams (content writers/graphic designers/ implementors/ Billing) to ensure the timely and successful delivery of solutions pertaining to our client's needs. Knowledge of LinkedIn Advertising or PPC campaign is a must. Also, understanding of tech is a plus since we have major tech clients on board.
Experience - 4 years - 5 years as an Account manager experience
The Ideal Candidate
Client Management: Your main task as an Account Manager is to understand and manage clients’ expectations, coordinating with the client and the team and keep them aware about the actions you're taking and how we're progressing. Communication with the client will be basic as your main job is to get results for the clients. Responding to client queries (Account updates, Billing Inquiries, or General complaints) in an effective manner, via Phone calls, Emails, and Chats within the time limits and following up to ensure resolution whenever required.
LinkedIn Ads / PPC campaign: Experience with LinkedIn Ads / PPC campaign is required. You are expected to to make day to day changes in the LinkedIn ad manager and take care of the campaigns. Not only do you need to know the fundamentals of LinkedIn or PPC Ads, but also be experienced enough to come up with campaign strategies and manage long term while getting results.
Accounts handled: You should have handled minimum 50 lakhs worth of ad spent in past on either PPC campaign / LinkedIn Ads campaigns.
Problem Solving: We’re always here to support our team members but you need to be someone who can roll up your sleeve and do your best to deal with problems - and solve those which you can actually solve. Identifying customer needs, and problems and taking proactive steps to maintain positive experiences.
Marketing Strategy: Your main job is to learn about the client's business and understand what they sell, who they sell to, etc. in order to use this to guide the client towards strategies that help their ad campaigns become as profitable as possible (with the account executive’s & account lead’s help).
Important Personality Traits
- Persuasive, Assertive, Confident, Direct
- Strong English proficiency
- Should be available in IST time zone
- Willing to work in US time zone, as and when required
- Remote working.
- Fast Internet & Power backup (if you have frequent power cut issues).
- Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
Similar jobs
We are looking for a product marketing manager to develop user funnels and communication strategies to drive engagement and referrals on the company's app. Our ideal candidate is a passionate & experienced Product Marketer with proven success in working with digital products and/or e-commerce for curating & driving product engagement end to end
Responsibilities:
- Build user journeys and communication strategies for every funnel the user goes through in the app
- Build highly engaging campaigns across user funnels to increase conversion rates
- Drive repeat users, referrals through Email, Push Notifications and other product touchpoints
- Plan & run defined experiments - test open rates, CTR, messaging, conversion rates and renewals.
- Work with internal and external stakeholder to seamlessly drive all campaigns
- Constantly look for funnel drop offs and optimize every step to increase conversion rates
- Share data on daily, weekly and monthly basis with the larger team
JOB SUMMARY
Position - Lead UI
Location - Bangalore.
Take part to the development and the maintenance of the FM SAAS Platform.
- Write technical designs (conception, architecture, data model)
- Maintain/enhance CI/CD processes ( Basic Knowledge is mandatory)
- Develop and maintain the platform
- Support UI developers
- Identify and resolve incidents
- Representing FM in global UI architecture meetings
JOB RESPONSIBILITIES
Customers
Delight our customers by:
- Delivering high quality, bug free software
- Respecting customer commitments
- Respecting UX designs
- Assisting operations (incl. support, delivery and pre-sales) with subject matter expertise when needed
- Providing expected effort to solve customer issues
- Understanding fully the FM Strategy
Teamwork
Work together by:
- Providing a transparent reporting to both the scrum team and the UI team
- Helping other team members to achieve their commitments
- Sharing knowledge
- Driving other UI developers
- Working closely with his/her scrum team
- Working closely with the FM UI team
- Working closely with QA
- Working closely with SRE
- Working closely with the global UI team
- Working closely with the UX team
Innovate
Innovating by:
- Keeping in touch with latest technologies
- Sharing (business/technical) ideas with the team and the management
- Proposing new development tools
- Proposing enhancement to our CI/CD processes
Improve (KPI’s)
Constantly improving by:
- Being proactive and autonomous
- Actively participating to retrospective
- Communicating with other BT UI teams
- Helping others
SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED
Required Skills
- IT Master’s Degree or equivalent such as Engineering school
- Strong/proven knowledge of Javascript development language
- Strong/proven knowledge of React and its usual ecosystem
- Basic knowledge of Docker
- Strong analytical and algorithmic skills
- Strong communication skills
- Autonomy
- Adaptability
- Team working skills
- Ability to propose and discuss API contract with backend tech leads
- Heightened sense of client service
- Quality and documentation
- Sense of responsibility
- Strong attention to detail
Good to have Skills
- Rigorous, methodical and organized
- Ability to work both independently and within a team
- Knowledge about Single spa
- Knowledge about Kubernetes
- Knowledge about GitLab
- Knowledge about ArgoCD
- Knowledge of SWIFT banking environment would be an advantage
- Knowledge of Open Banking would be an advantage
- Mastery in software engineering tools
Roles and Responsibilities
- Proficient in Java, with a good knowledge of its ecosystems
- Solid understanding of object-oriented programming
- Familiar with various design and architectural patterns
- Skill for writing reusable Java libraries
- Knowledge of concurrency patterns in Java
Main Skills required
Java
Spring boot
Hibernate
Desired Candidate Profile
T.E: 4+ years
Job Location : Gurgaon, Bangalore, Mumbai, Pune
Package : Negotiable
Notice Period : MAX 15 Days
Perks and Benefits
Shift timings - Day
- Salary should not be a constraint for the right fit
Please Note:- kindly share this job requirement with your acquaintances, relative & Friends who are looking for change in same profile or else feel free to call on below mention contact name & No.during (10:00 Am-05:30 pm)(Mon-Fri)
Send resumes at preeti.bedi(at)programming.com
Current location -
Relevant experience (in years)-
Last drawn / Current CTC-
Expected CTC-
- Proven 4+ years of experience in MEAN or MERN stack frameworks
- In-depth knowledge of NodeJS, React Js Express.JS along with the
- JavaScript Development frameworks on both client and server-side
- Skilled in Web App development (React + Redux) with Frameworks like Bootstrap / Material
- Deep understanding of HTML DOM objects, CSS & JavaScript events, and experience in various build tools like NPM / Webpack.
- Proficiency with both consuming, designing, and integrating APIs (RESTful and SOAP) using redux/thunk
- Designing database for a scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
- Thorough understanding and relatable experience of Git, repository management, and related workflows.
- Excellent communication and customer interfacing skills
- Should have problem-solving, prioritizing tasks, multitasking abilities
- Experience with CI/CD, DevOps practices
- Deep hands-on experience in designing & developing Python based applications
- Hands-on experience building database-backed web applications using Python based frameworks
- Excellent knowledge of Linux and experience developing Python applications that are deployed in Linux environments
- Experience building client-side and server-side API-level integrations in Python
- Experience in containerization and container orchestration systems like Docker, Kubernetes, etc.
- Experience with NoSQL document stores like the Elastic Stack (Elasticsearch, Logstash, Kibana)
- Development experience with modern JavaScript based front end frameworks, especially Vue.js
- Experience in test automation and TDD
- Experience testing interactive applications with unit testing frameworks for the various technology stacks
- Experience in using and managing Git based version control systems - Azure DevOps, GitHub, Bitbucket etc.
- Experience in using project management tools like Jira, Azure DevOps etc.
- Expertise in Cloud based development and deployment using cloud providers like AWS or Azure
Product Manager
Job Description :
- Develop and define product roadmaps and feature concepts
- Work with engineering, design, marketing, business sales, and QA team to come up with time estimates and adhering to external commitments
- Identify new products, gather requirements, build and ship new products.
- Scope and prioritize activities based on business and customer impact
- Talk regularly with our customers and improve the product based on the feedback
- Define and continuously analyze metrics for the success of the product
- Be familiar with industry best practices for product management and explore improving processes at KredX
- Engage with multiple stakeholders within the organization
- Identifying all barriers to feature adoption (awareness, legal, regulatory, training, customer usage) and ensuring systematic elimination of the same
- Manage project delivery to ensure timely product launches
- Identify and unblock short term issues and hurdles while always keeping eyes on the long term prize
Requirements :
- 3+ years of product management experience
- First-principle thinking
- Prior experience in working on web and mobile apps
- Relentless focus on customer experience
- Ability to pull data using basic SQL queries and ask the right questions of data
- Ability to hack solutions using low-code / no-code approaches (like Zapier, Zoho Creator, AWS Honeycode, or any of such 100s of tools etc..)
- Keen interest in financial and investment landscape of India
- Prior experience in Fintech or Finance/Investment domain is a plus but not mandatory