Key Account Manager for a Digital Marketing Agency

Job Title:

Technical Support – L1/L2 (Application Support + System Administration)

Location:

Hyderabad, India (Work from Office)

Shift: US Shift (Night), Rotational including weekends

Company:

Telebu Communications

Job Summary:

Telebu Communications is hiring three (3) Technical Support Engineers (L1/L2) to join our night shift support team. The ideal candidates will have 2–4 years of experience in application support, with a solid understanding of system administration basics. This is a full-time, office-based role in Hyderabad, involving rotational shifts including weekends, aligned to US hours.

Key Responsibilities:

• Provide L1/L2 support for enterprise applications, ensuring smooth performance and minimal downtime.
• Respond to user queries and technical issues via tickets, calls, or chats within defined SLAs.
• Troubleshoot application-level errors, configuration issues, login/access problems, and usage concerns.
• Monitor system alerts, logs, and performance dashboards to proactively identify issues.
• Perform routine health checks and validation for applications and basic infrastructure.
• Support incident and change management processes; document RCA and resolution steps.
• Coordinate with product, engineering, and DevOps teams for issue escalation and resolution.
• Perform basic server-level troubleshooting, user access control, and patch deployments.
• Maintain internal knowledge base, documentation, and SOPs for recurring support tasks.
• Assist with deployments, updates, and minor configuration changes during off-hours.

Required Skills:

• 2–4 years of experience in application support (L1/L2).
• Good troubleshooting skills for web-based applications and enterprise tools.
• Basic understanding of system administration (Windows/Linux environments).
• Familiarity with ticketing tools (e.g., Jira, Freshdesk, Zendesk).
• Basic networking and DB support knowledge (e.g., ability to run queries, take backups).
• Clear communication skills for effective issue resolution and stakeholder coordination.
• Ability to manage priorities, handle pressure, and work independently during night shifts.

Preferred Skills:

• Experience in production support for SaaS or enterprise software.
• Familiarity with monitoring tools (e.g., Grafana, Nagios, CloudWatch).
• Knowledge of scripting (PowerShell, Bash) is a plus.
• Exposure to cloud environments (AWS, Azure, GCP) is an advantage.

About Telebu:

Established in 2003, Telebu is a 20+ year-old technology driven product based company that helps enterprises build better relationships with their customers and employees using SMS, Chat, Voice & Video products, APIs and SDKs. We were earlier known as SMSCountry Networks until our rebrand to Telebu in 2018. The word Telebu combines Telecommunication and Business. Offices spread across India (HQ in Hyderabad), Manama (Bahrain), Dubai (UAE), Al-Khobar (KSA), Muscat (Oman), Doha (Qatar), USA and Hong Kong.

Job Opportunity: AWS Infrastructure Engineer

• Location: Anywhere, Permanent Remote
• Work Mode: Remote, Work from Home
• Payroll Company: Talpro India
• Experience Required: 4+ Years
• Notice Period: Immediate Joiner Only

Key Responsibilities:

• Cloud Infrastructure Design & Management:
• • Architect, deploy, and maintain AWS services like EC2, S3, VPC, RDS, IAM, Lambda
• • Build secure, scalable cloud environments on AWS; Azure/GCP exposure is a plus
• Security & Compliance:
• • Implement security best practices using IAM, GuardDuty, Security Hub, WAF
• • Apply patching and security updates for Linux and Windows systems
• Networking & Connectivity:
• • Configure and troubleshoot AWS networking (VPC, TGW, Route 53, VPNs, Direct Connect)
• • Manage hybrid environments and URL filtering solutions
• Server & Service Optimization:
• • Optimize Apache, NGINX, MySQL/PostgreSQL on Linux and Windows platforms
• • Ensure server health, availability, and performance
• Firewall & Access Control:
• • Hands-on with physical firewalls like Palo Alto and Cisco
• Support & Integration:
• • Provide L2/L3 support and ensure quick incident resolution
• • Collaborate with DevOps, application, and database teams
• Automation & Monitoring:
• • Automate using Terraform, CloudFormation, Bash, or Python
• • Monitor and optimize using CloudWatch, Trusted Advisor, and Cost Explorer

Must-Have Skills:

• 4+ years of hands-on experience with AWS Cloud
• System administration for both Linux and Windows
• Expertise in AWS networking and security
• Proficiency with Terraform or CloudFormation
• Scripting skills in Bash or Python
• Experience managing Apache, NGINX, MySQL/PostgreSQL
• Familiarity with Palo Alto or Cisco firewalls

Knowledge of AWS monitoring tools like CloudWatch and Trusted Advisor

Good to Have Skills:

• Exposure to multi-cloud environments like Azure or GCP
• RHCSA or MCSE certification
• Strong collaboration and DevOps integration skills
• 
  

Certifications Required:

• AWS Certified Solutions Architect (Mandatory)
• RHCSA or MCSE (Preferred)
• 
  

Summary:

We are looking for an AWS Infrastructure Engineer to manage and secure scalable cloud environments. This role requires hands-on AWS experience, strong system admin skills, and automation expertise. If you’re certified, skilled in modern cloud tooling, and ready to work in a dynamic tech environment, we’d love to connect with you.

We are looking for a Frontend developer who is proficient with React.js with Html and CSS. The primary focus will be on developing user interface components and implementing them, following well-known React.js workflows such as Redux. The developer would ensure that these components and the overall application are robust and easy to maintain.

Job Description

● Independently think of solutions to complex requirements; possess exceptional logical skills.

● Work on products that are used across platforms (e.g. Android and iOS Mobile Devices,

Tablets, Desktop/Mac)

● Analyse current products in development, including performance, scalability, diagnosis and troubleshooting

● Work with the existing framework and evolve it by building reusable code & libraries

● Search and introduce new software related technologies, processes and tools.

● Collaborate with other team members

● Working on the robustness of the application

Key Skills Required:

● Strong hands-on experience in JavaScript, HTML5, CSS3, CSS3 Animations.

● Good understanding of advanced JS libraries and frameworks such as React.js and Angular.

● Understanding of client-side unidirectional data flow principles and Redux knowledge.

● A good understanding of - React Native - is a big plus.

● UI Performance: should have hands-on experience of optimizing page load, rendering,caching.

● NodeJS, Webpack knowledge is a plus.

● Proficient understanding of cross browser compatibility issues and ways to work around such issues.

● Fluent in responsive design and mobile / tablet UI / UX.

● Web mobile (touch devices: mobiles and tablets) experience is expected.

● Familiarity with JavaScript standards(ES5,ES6) and OOPS concepts.

Hello, 

I am seeking a project manager who can help me manage and coordinate various projects using Asana, a web-based project management tool. The ideal candidate should have: - At least two years of experience in project management, preferably in the same or similar industry as mine - Proficiency in using Asana for creating, assigning, tracking, and reporting tasks, subtasks, milestones, dependencies, and deadlines - Excellent communication skills, both written and verbal, to communicate effectively with team members, clients, and stakeholders - Ability to work independently and collaboratively, as well as prioritize and multitask in a fast-paced environment - A proactive and problem-solving attitude, with a keen eye for detail and quality.

React JS Developers

Experience: 3-6 Years

Location: Bangalore (onsite)

Responsibilities:

Design and implement user interface components for JavaScript-based web applications

using React JS

 Work as a part of a small team that includes other react JS developers, designers, QA

experts, and managers

 Build app and UI components from prototypes and wireframes

 Built REST APIs for tight integrations with the Backend

 Write automated tests to ensure error-free code and performance

 Improve front-end performance by eliminating performance bottlenecks

 Create front-end modules with maximum code reusability and efficiency

 Work with third-party dependencies and APIs

 Work with Redux architecture to improve the performance of the websites/mobile apps

 Coordinate with the cross-functional teams to build apps in the stipulated time/budget

 Knowledge of TypeScript 

 Knowledge of HTML, JavaScript, CSS, Bootstrap

 React routing, React Hooks, Internationalization

Our Company

Tealbox Digital is a data driven performance marketing agency based out of India, servicing high growth startups with growth marketing strategy and execution. We’re a team of media buyers, data scientists, engineers, copywriters, and marketing automation experts all coming together to solve a large problem statement within the performance marketing industry.

We work with 7-8 figure businesses, and consistently deliver profitable results for them. Some of our clients have gone on and gotten acquired successfully by other startups, while others have gone on to raise funds and scale up rapidly.

Job Description

We are looking for individuals who are natural leaders and have the ability to recognise what needs to be done. We require candidates with strong written & verbal communication skills and who are analytical thinkers. The ideal candidate will need to be able to effectively understand deliverables and articulate recommended actions.

• Interacting with clients, understanding the scope of work, their business and managing timelines for deliverables.
• Understanding & prioritizing internal deliverables to manage various project timelines.
• Coordinating with internal resources and third parties or vendors for hassle-free execution of projects.
• Adhering to stipulated deadlines while maintaining scope.
• Executing detailed project plans to track progress on a regular basis and addressing bottlenecks whenever they arise.
• Maintaining comprehensive project documentation for future reference and compliance.
• Minimizing risks and errors by implementing risk management procedures.
• Ownership for quality as well as the results achieved.
• Keeping an eye on deliveries and making sure they’re on brief, meet brand guidelines, and are delivered free of errors.
• Go beyond the brief to spot opportunities and problems, and offer solutions proactively
• Understanding new trends driving user expectations and behaviors.

Requirements

• 0-2 years of experience with an aptitude to pick up new skills.
• Stellar communication skills - both written and verbal.
• Someone who welcomes feedback and criticism and enjoys working in a collaborative, iterative, and agile process.

1) UI Design skill

2) Publishing Knowledge about the app store/ Play Store

3) Google map integration

4) Payment gateway integration

5) Firebase integration (push notification and crash report)

6) API Integration in Restfull API

7) Individual project handling (added advantage)

HireSure.ai is a blockchain registry for job offers & employment history. Companies get transparent, immutable, and cryptographically verifiable job offers and employment history record stored in a secured cloud blockchain. HireSure companies experience significantly higher join ratio, better retention, a better brand perception, and better control on the hiring process. We are looking for passionate developers, willing to work in cutting edge technologies, and having experience in Django/Python.

• Work with the Product/ Business teams to get a full understanding of the requirements and propose creative and efficient solutions
• Come up with innovative solutions to the hurdles that confront us on a day-to-day basis.
• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute in all phases of the development lifecycle.