Manager-RPO

at Epicenter Technologies

Manager-RPO

Exceliq solutions

Company

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Manager-RPO

at Epicenter Technologies

Agency job

via Exceliq solutions

5 - 10 yrs

₹12L - ₹15L / yr

Mumbai

Skills

Human Resources (HR)

Client Servicing

Desirable Requirements:

Ability to handle a variety of position types/business groups/geographies effectively and independently
Ability to lead large teams and work directly with the teams on their day-to-day conversions
Should be able to drive and lead large customers independently thus increasing client wallet share
Plan, Strategize & build avenues/strategies for improvisation & scale numbers month on month
Requirement analysis, sourcing, interviewing, selling, salary negotiations, offering and post-offer follow-ups
Should have developed, driven, and executed comprehensive search strategies to recruit senior and niche Candidates in a limited Talent Pool
Utilized cost-effective tools to reduce average spend per hire and decrease cycle times
Should be able to work on capability building of the team and retaining the best talent

Desirable Requirements:

Ability to handle a variety of position types/business groups/geographies effectively and independently
Ability to lead large teams and work directly with the teams on their day-to-day conversions
Should be able to drive and lead large customers independently thus increasing client wallet share
Plan, Strategize & build avenues/strategies for improvisation & scale numbers month on month
Requirement analysis, sourcing, interviewing, selling, salary negotiations, offering and post-offer follow-ups
Should have developed, driven, and executed comprehensive search strategies to recruit senior and niche Candidates in a limited Talent Pool
Utilized cost-effective tools to reduce average spend per hire and decrease cycle times
Should be able to work on capability building of the team and retaining the best talent

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About Epicenter Technologies

Founded :

2001

Type :

Products & Services

Size :

5000+

Stage :

Profitable

About

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001. It is a part of the USD 2.4 Billion Kalyani Group, a leading industrial house in India and among the largest and technologically most advanced manufacturers of Forged & Machined components in the world. We operate out of a brand new state of the art facility in India with a capacity of 750 physical seats that can support 2000+ FTE’s. All the seats are fully equipped to support voice as well as data services. We have an office in the US from where we manage connectivity and logistics within North America. Epicenter has Core Competence in processes like Customer Service, Collections, Sales, Transaction Processing, Data processing, Chat and E-mail support. Epicenter provides best-in-class call center operations that reflect the "Client Standard" in terms of high quality customer service while minimizing cost through efficient management of processes, procedures and technological infrastructure. We provide a solution that allows scalability without compromising on quality. We ensure a seamless transition of work from the client to Epicenter. We pride ourselves on being the ‘First ITES Organization in India’ to have Integrated Management System - PAS 99 (ISO 9001 - Quality Management system and ISO 27001 -Information Security Management System). We are also amongst the first BPO’s in India to achieve Payment Card Industry (PCI) Compliance for our facility.

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