Business Developer

Position Title:  Account Executive- 3 Positions (SaaS – US Market)

Experience Level: 5–8 Years

Industry: B2B SaaS

Sales Segment: Small & Medium Businesses (SMB)

Market: United States

Employment Type: Full-time

5 days working

Location: Bangalore, work from the office

Key Responsibilities

• Own the end-to-end SMB sales cycle (prospecting to close) for U.S.-based customers
• Handle inbound and outbound leads, including cold outreach
• Conduct product demos, discovery calls, and negotiations
• Build and manage a healthy sales pipeline and accurate forecasts
• Consistently achieve or exceed monthly and quarterly quotas
• Maintain accurate CRM records and sales activity tracking

Required Qualifications

• 3–8 years of experience as an Account Executive in B2B SaaS
• Strong experience selling to SMB customers (not enterprise-only profiles)
• Direct exposure to selling in the U.S. market
• Proven track record of quota achievement
• Excellent communication, negotiation, and closing skills
• Hands-on experience with CRM tools such as  HubSpot
• Strong understanding of U.S. buyer behavior and SMB needs

Preferred Qualifications

• Experience in fast-paced SaaS startups or growth-stage companies
• Familiarity with high-volume deal environments ($5k–$100k ARR)
• Strong consultative selling approach
• Strong understanding of U.S. buyer behavior and SMB needs

Roles and Responsibilities:

• Provide a full range of customer service and technical support for products in a prompt, efficient, and professional manner.

• Install software programs and troubleshoot operating systems, software, hardware, email, modem, and home networking issues.

• Understand customer needs and recommend appropriate, effective solutions.

• Diagnose PC hardware, software, OS, internet/IP, cable modem, and cabling issues across Windows and Macintosh platforms.

• Maintain accurate problem-call tracking using the helpdesk ticketing system.

• Troubleshoot and escalate advanced technical issues to higher-level support teams when necessary.

• Prepare and process work orders for maintenance requests, determine if field visits are required, and ensure appropriate follow-up procedures are completed.

• Follow up on all daily shipments to ensure on-time dispatch.

• Accept, verify, and process paperwork for incoming customer returns as per standard procedures.

• Receive incoming shipments and coordinate filing of receipts, freight bills, and invoices with the accounting department.

• Adhere to standard packaging procedures, including weight, dimensions, pallet requirements, and carrier regulations.

• Make recommendations for packaging improvements to meet carrier and compliance guidelines.

• Perform accurate data entry, maintain up-to-date system information, and ensure documentation integrity.

• Stay updated on new technologies, products, tools, and support methodologies.

• Review reasons for customer returns/complaints and implement corrective actions.

• Ensure regular, consistent, and punctual attendance; must be able to work nights, weekends, variable schedules, and overtime as required.

• Consistently achieve or exceed defined performance expectations (KPI/MPS).

• Perform other duties and responsibilities as assigned. Qualifications and Education Requirements

• Tertiary qualification in Electrical/Electronic Engineering preferred.

• Training in handling customer calls is an advantage.

• Call center experience is desirable.

• Experience in product design, development, or product management is an added advantage.

Preferred Skills:

• Deliver best-in-class technical support with a focus on customer satisfaction, consumer trends, and continuous improvement.

• Respond to technical queries from customers and identify root causes with appropriate corrective actions.

• Process warranty, RMA, and spare-parts orders efficiently and accurately.

• Manage warranty service jobs, including scheduling labour and dispatching materials.

• Build and maintain strong relationships with service agents; authorize service invoices and resolve disputes.

• Liaise closely with internal departments on technical policies, processes, and product training.

• Assist in planning and organizing technical training requirements for customer service teams.

• Ensure all incoming technical calls and emails are handled promptly and professionally.

• Provide technical literature, product information, and documentation to customers as needed.

Some specific Requirements:

• Must have proficiency in Python
• At least 3+ years of professional experience in software application development.
• Good understanding of REST APIs and a solid experience in testing APIs.
• Should have built APIs at some point, and practical knowledge on working with them
• Must have experience in API testing tools like Postman and in setting up the prerequisites and post-execution validations using these tools
• Ability to develop applications for test automation
• Should be able to create fixtures, mock object,s and datasets that can be used by tests across different micro-services
• Proficiency in gitStrong in writing SQL queries, tools like Jira, Asa,na a or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool

Good to have:

• Good understanding of CI/Knowledge of queues, especially Kafka
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Knowledge of different browsers and cross-platform operating systems
• Web Programming, Docker & 3-Tier Architecture Knowledge is preferred.
• Should know about API Creation, Coding Experience would be added on.
• Bachelor's degree in Computer Science / IT / Computer Applications

🚀 Hiring: Azure DevOps Engineer – Immediate Joiners Only! 🚀

📍 Location: Pune (Hybrid)

💼 Experience: 5+ Years

🕒 Mode of Work: Hybrid

Are you a proactive and skilled Azure DevOps Engineer looking for your next challenge? We are hiring immediate joiners to join our dynamic team! If you are passionate about CI/CD, cloud automation, and SRE best practices, we want to hear from you.

🔹 Key Skills Required:

✅ Cloud Expertise: Proficiency in any cloud (Azure preferred)

✅ CI/CD Pipelines: Hands-on experience in designing and managing pipelines

✅ Containers & IaC: Strong knowledge of Docker, Terraform, Kubernetes

✅ Incident Management: Quick issue resolution and RCA

✅ SRE & Observability: Experience with SLI/SLO/SLA, monitoring, tracing, logging

✅ Programming: Proficiency in Python, Golang

✅ Performance Optimization: Identifying and resolving system bottlenecks

Role and responsibilities:

• Establish in concert with IT leadership, an effective IT Change & Release management process in REMSC ERP CoE, primarily in SAP environment for the assigned scope.
• Ensure all releases are delivered as per the defined process and deviations are analysed and appropriately remedied. Collaborate with solution architects, functional analysts, service managers, business users and other stakeholders to ensure the changes in the releases are delivered as planned.
• Work closely with release management and relevant stakeholders to ensure smooth deployment of the changes.
• Ensure all QA checklists are followed and aligned with established change & release processes.
• Create and maintain adequate QA documentations ensuring it is up-to-date and available to all relevant stakeholders.
• Support and facilitate audits on the application change management
• Support in Control performance activities to align with established QA and process guidelines.

Knowledge, Skills, Experience:

• Advanced knowledge and prior experience in SDLC. Experience in SAP is highly desirable.
• Basic knowledge and experience in application change management & release management in a complex IT environment.
• Good communication and presentation skills with ability to effectively collaborate with diverse and complex stakeholders.
• Strong problem solving skills with keen attention to details.
• Good working knowledge of office applications like MS Outlook, Word, Excel, Visio, etc.
• Bachelor’s degree in relevant discipline or equivalent work experience.

Principal working relationships:

• IT change team members like Domain Managers, Solution Architects, Functional Analysts, Release Managers, Cluster/Country Service Managers, etc., for understanding and delivery of changes.
• Business users and decision makers as customers.
• ERP CoE Release Manager to manage QC activities and release activities

About Us:

Zybisys, recognized by Startup India, is a technology solutions company specializing in managed services for the rapidly growing FinTech sector. Founded in 2017, we focus on innovative cloud solutions that empower clients to navigate todays digital landscape. With a commitment to security, efficiency, and understanding customer needs, we deliver customized solutions that drive growth and success across various industries. Join us in shaping the future of technology!

Position: Inside Sales Representative (ISR)

Location: Bangalore, Karnataka

Experience: 2 - 4 years of experience in inside sales representative role (ISR), preferably in the IT Sales, IT Services Sales and would be an advantage if related to financial services (FinTech) industry.

Key Responsibilities:

• Conduct outbound calls to prospective clients to generate leads and qualify prospects.
• Build and maintain strong relationships with existing and potential clients through proactive communication.
• Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements.
• Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives.
• Utilize CRM software to track sales activities, update client information, and generate reports.
• Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities.
• Upsell additional products or services to existing clients based on their needs and preferences.
• Provide timely and accurate information to clients regarding product features, pricing, and technical specifications.
• Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement.
• Work closely with the marketing team to support promotional campaigns and initiatives.
• Attend industry events and webinars to expand professional networks and stay informed about market developments.
• Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues.

Requirements:

• Bachelors degree in business administration, Marketing, or a related field.
• Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage.
• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Excellent listening skills and the ability to understand clients needs quickly and effectively.
• Proficiency in using CRM software and other sales tools to manage leads and opportunities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-driven mindset with a focus on achieving and exceeding sales targets.
• Adaptability and willingness to learn new technologies and industry trends.
• Prior experience in upselling or cross-selling products or services.
• Strong organizational skills and attention to detail.

Benefits:

• Comprehensive health and wellness benefits package.
• Opportunities for career growth and advancement within the company.
• Dynamic and collaborative work environment.

If you're a motivated and results-oriented individual with a passion for sales and technology, we'd love to hear from you! Join us at Zybisys and be part of an energetic team driving innovation and success in the digital world.

Zybisys is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

Frontend Developer

We are inspiring the next generation of young innovators and entrepreneurs in India. We're an education startup co-founded by a Computer Science grad from MIT/Harvard and the former CEO of Apple India. We started out as code school, offering creative tech boot-camps on topics like Drone Programming, Android App Development, Game Programming, Full-Stack Web Development to k-12 students across the nation, and now we're building web and mobile products to deliver powerful learning experiences to students online, at scale.

Job Description

We are looking for a Front End developer who is excellent with JavaScript (React.js + Redux). Some proficiency with Node.js preferred as you’ll be hooking up your front-ends to APIs and occasionally writing your own.

Your primary focus will be to develop the UI/UX for highly interactive / social / multiplayer learning platform, across the Student Product, Parent Product, Teacher Product, Virtual Classroom, and more.

Responsibilities

• Translating designs and wireframes into high quality React code
• Styling re-usable components with pixel perfection and mobile responsiveness
• Structuring state and information flow across your front-end app using Redux
• Optimizing your code for SEO and maximum performance across a vast array of web-capable devices and browsers

Skills / Required Experience

• 3+ years of hands-on experience with React.js
• 2+ years of hands-on experience with Redux
• Bonus: past experience with Socket.io and WebRTC
• Writing and consuming REST APIs with Node.js 
• A knack for benchmarking and optimization
• Familiarity with modern front-end build pipelines and tools

Required Education:

B.Tech./ BE - Computer, IT, Electronics only

Required Skills:

• 3+ year of experience in Development in JAVA technology and springboot
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Monitoring business metrics on a weekly basis- % repeat, CAC, LTV, ROAS, ACOS, etc
• Liaising with the brand marketing team to identify the appropriate target audience for particular ad campaigns
• Developing and managing digital prospecting and remarketing campaigns
• Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
• Identifying and testing new channels to continue to meet or exceed established critical metrics
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results

Desired Candidate Profile

• 6+ yrs digital performance marketing experience ideally in the FMCG space
• Familiarity with Facebook Business Manager, Google Adwords, analytics, and Instagram