Lead UI UX Designer

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

Technical & Professional
Requirements

• Reactjs Nodejs developer must know MongoDB, Express, Node.js, & React.
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• MERN stack developer should know Git Repository
• Integration of data storage solutions [RDBMS, NoSQL DB]

• Implementation of security and data protection
• Elementary knowledge of GRAPHQL
• Understanding of performance testing and optimization techniques
• MERN software developer must have good communication & interpersonal skills
• Ability to work independently with minimum supervision.

Type of Work

• 80% Backend 20% Frontend
• Building SAAS products inhouse and working on SI(System integrator) projects for other SAAS companies

• Graduation in computers –Full-time B.E / B. Tech or an MCA degree (Regular Program, no part-time or long-distances courses).

Company Overview: Welcome to Office Advisor – where technology meets the future of commercial real estate in India! With our advanced technology platform, we're simplifying the office search process, connecting businesses with their ideal workspace effortlessly. Join us as we redefine the future of workspace solutions at Office Advisor.

Position Overview: We're on a mission to redefine the way companies find their perfect office space in India. As a Business Development Associate, you will be at the forefront of our efforts, engaging with companies to understand their needs and guiding them through the process of finding their ideal workspace. If you're passionate about forging connections and driving business growth, we'd love to have you on board!

Key Responsibilities:

• Prospect and identify potential clients who are in search of office space, ranging from startups to established corporations.
• Engage with clients through various channels, including phone calls, emails, and networking events, to understand their requirements and introduce them to the Office Advisor platform.
• Conduct site visits and property tours with clients, showcasing available office spaces and addressing any questions or concerns they may have.
• Lead negotiation meetings between clients and landlords, advocating for our clients' best interests while fostering positive relationships with all parties involved.
• Collaborate with internal teams to ensure a smooth transition from client inquiry to successful leasing transactions.
• Stay informed about market trends, competitor activities, and industry developments to identify new business opportunities and enhance our services.

Qualifications:

• Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in sales, business development, or a similar role, preferably B2B.
• Strong interpersonal and communication skills, with the ability to build rapport and influence decision-makers.
• Results-driven mindset with a focus on achieving and exceeding targets.
• Flexibility to adapt to evolving business needs and market dynamics.

Join us in revolutionizing the commercial real estate sector in India and be part of a passionate team committed to driving innovation and excellence. Apply now to embark on an exciting journey with Office Advisor!

Qualification / Education and other Requirements:

• Education- Any Undergraduate (BBA,B.Tech, B,A) etc.

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi (mandatory),

Kannada/Tamil/Marathi/Telugu (optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). •

Comfortable with working 6 days a week and the week off will be on weekday.

Role and Responsibility – Sales Executive

• Identifies business opportunities by identifying prospects.

• Sells products by establishing contact and developing relationships with prospects recommending

solutions.

• Outbound calling on data collected through lead generation activities / secondary data

sources. • Daily follow-ups on older leads and work on new leads.

• Maintains quality service by establishing and enforcing organization standards. • Must be

energetic, well-spoken, and eager to close sales deals and generate revenue for the

organization.

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

SDE3 Solutions Architect (Mobile) (Remote)

Grip Invest (http://www.gripinvest.in">www.gripinvest.in)

Why should you look at this role?

Salary Bracket: 40-50 LPA

Healthy work-life Balance

Core values

Health insurance

Provident fund

Annual Bonus

What else?

• Great culture based on the following core values

• Courage
• Transparency
• Ownership
• Commitment
• Celebration

• Lean structure and no micromanaging. You get to own your work
• The company just turned one so you get a seat on a rocket ship that's just taking off!
• High focus on Learning & Development and monetary support for relevant up skilling
• Competitive compensation along with equity ownership for wealth creation

Company Size- less than 50

About the company

Grip is building a new category of investment options for the new-age of Indians. Millennial don’t communicate, shop, pay, entertain or work like the previous generation - then why should they invest the same way? Started in June’20, Grip has seen 35% month-on-month growth to become one of India’s fastest-growing destinations for alternative investments. Today, Grip offers a unique investment option of leasing assets to some of India’s most disruptive businesses like Udaan, Stanza Living, Furlenco, Bounce, BlueStone, FabAlley and LetsTransport. With a minimum investment size of INR 20,000, Grip is democratizing investment options that have only been available to the largest funds and family offices. Finance and technology (FinTech) is what we do, but people are at the core of our mission. From client-facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves to solve problems, think creatively, and fly the plane as we continue to build it.

Employer Reviews

“Work from home”

“Free work culture”

For more reviews, click here

https://www.glassdoor.co.in/Overview/Working-at-Grip-EI_IE4118155.11,15.htm">https://www.glassdoor.co.in/Overview/Working-at-Grip-EI_IE4118155.11,15.htm

What will you do every day?

• S/he will build a clear technical vision based on business requirements and ensure alignment of all stakeholders.
• Lead and participate in project deliverables - including architecture, technical design, coding, and QA
• Monitoring the performance of live apps and work on optimising them at the code level
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
• Additionally, s/he will be the primary technical point of contact for the business team to help them understand the complexity of any new feature.

Your Superpowers

• Expertise in iOS, Android, HTML5, CSS3, and other mobile frameworks/accelerators. ○ Strong understanding experience with Design patterns, Data Structures.
• Demonstrated deployments of enterprise or consumer-facing mobile software systems using industry standard environments including iOS, Android and Hybrid platforms.
• Understanding of REST and JSON, and experience with utilising REST on mobile clients.
• Good understanding of Version Control principles, preferably using Git
• Experience in working on setting up DevOps practices
• Ability to lead a team of 3-5 engineers across Android/iPhone ○ Experience shipping a few native apps.
• Strong collaboration, communication, and creative thinking skills
• Ability to rapidly learn and take advantage of new concepts, business models, and technologies

Click Here to apply

https://forms.gle/vF3FYw2ucE1vYur96">https://forms.gle/vF3FYw2ucE1vYur96

Mern Plus Technologies looking for Angular Developer Having 2+ Yrs of experience in Angular

• Designing and developing user interfaces using AngularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

• Vast knowledge of PHP programming concepts.
• Hands-on experience on object-oriented PHP, MVC design pattern and Laravel 5+ PHP Framework.
• Good understanding of Relational Database and normalization concepts.
• Should be hands-on with CSS, HTML (Responsive Web Design), JavaScript, jQuery & AJAX.
• Good communication skills; both verbal as well as written.
• Ability to work in a fast-paced environment, and manage time efficiently to meet project timelines
• Ability to work well independently, or with remote teams
• Creative and efficient problem solver.

• Experience in Agile Software Development projects
• Experience in writing Unit Testing cases (PHPUnit, PHPSpec, Behat)
• Capable to perform code reviews and provide code to optimize performance of the application.